Power; Projector Does Not Power On; Lamp; Lamp Does Not Ignite - Christie Roadie HD+35K User Manual

5 Troubleshooting
If the projector does not appear to be operating properly, note the symptoms and use this section as a guide. If
the problem cannot be resolved, contact your dealer for assistance.
NOTE:
A Christie accredited service technician is required when opening an enclosure to diagnose any "probable
cause".
5.1

Power

5.1.1 Projector Does Not Power ON

Check for the following:
• Check the switch on the AC receptacle. If it is in the A+B position (right) there must be two line cords
connected (one of which is not provided) in order to operate in this state.
• Ensure the display backlight and the LEDs on the built-in keypad are functioning, and check if the menus are
displayed. If the built-in keypad is not functioning, it may need to be replaced.
5.2

Lamp

5.2.1 Lamp Does Not Ignite

Check for the following:
• Is there an interlock failure? From the
From the web user interface, check the
• If there is any indication through the
and try turning the lamp ON again.
• If a DMD temperature is too high, the lamp will not ignite. Cool the projector and try again. Ensure there is
proper ventilation. If an optional exhaust is used ensure it has adequate airflow.
• If the lamp does not ignite after the second attempt, replace the lamp.
• Listen for a "clicking" noise to indicate the ballast is attempting to strike the lamp. If you do not hear
anything, it may indicate a problem with the ballast (a Christie accredited service technican is required to
resolve the issue).
• If you hear a brief "click", but no light appears, the lamp likely needs replacement.

5.2.2 Lamp Suddenly Goes OFF

Check for the following:
• Check lamp power through the
Try increasing lamp power.
NOTE: Older lamps may not reliably operate at significantly lower than rated power.
Roadie HD+35K User Manual
020-100340-02 Rev. 1 (01-2010)
Status
menu, check the
Status: System
Status
menu of a ballast communication problem, re-boot the projector
Lamp
menu or from the web user interface
Alarms Interlocks
and
menu.
Advanced: Lamp
secondary menu.
menu.
5-1