Troubleshooting; Menu Setting Problems; Machine Problems - Fuji Xerox DocuCentre SC2022 User Manual

13.2 Troubleshooting

This section describes how to solve the problems with the machine.

13.2.1 Menu Setting Problems

Problem
Menu settings changed from the
operator panel have no effect.

13.2.2 Machine Problems

Check the machine status again if you suspect a malfunction.
Problem
The machine is not
turned on.
The status LED is blinking
in orange.
The touch panel is dark.
Unable to print or copy.
370
User Guide
Action
Settings in the software, the print driver, or the printer utilities have precedence
over the settings made on the operator panel.
Possible Cause
Is the machine turned off?
Is the power cord connected to an
electrical outlet?
Is the power cord disconnected?
The system of the machine or the
components installed may have a
trouble.
Is paper or a document jammed? Remove the jammed paper or document.
Is the front cover or other covers
of the machine opened?
Does <Power> button light
up?
Is the brightness setting of the
touch panel turned down?
Is a message displayed on the
touch panel?
Is the memory full?
Is the print driver in offline mode? Open the printer icon and clear the check box for using the
Action
Press <Power> button on the operator panel to turn on the
machine.
Turn off the machine, and then connect the power cord
securely to the electrical outlet, and then turn on the machine.
Turn off the machine, and then turn it on again. If the problem
persists, contact our Customer Support Center.
Refer
• If paper is jammed, see "Clearing Paper Jams
(P.366)," and if a document is jammed, see "Clearing
Documents (P.364)."
Follow the displayed message to solve the problem.
The machine enters the power saver mode. Press
button on the operator panel to clear the power saver mode.
Adjust the [Display Brightness] setting.
Refer
• For details, see "[Display Brightness] (P.235)."
Follow the displayed message to solve the problem. You can
check messages that you closed from the sidebar screen.
Refer
• For details about the sidebar screen, see "Sidebar
(P.49)."
Solve the problem by any of the following actions:
• Select [Standard] in [Image Quality], or use [Print Page
Mode], and then try printing again.
• Set the status of the unused port to [Disabled].
print driver in offline mode in the printer menu.
<Power>