Nortel Modular ICS 6.0 Manuals

Manuals and User Guides for Nortel Modular ICS 6.0. We have 2 Nortel Modular ICS 6.0 manuals available for free PDF download: Installer's Manual, Manual

Nortel Modular ICS 6.0 Installer's Manual

Nortel Modular ICS 6.0 Installer's Manual (656 pages)

Nortel Modular ICS 6.0 Digital System Package

Brand: Nortel | Category: Telephone Accessories | Size: 9.43 MB

Table of Contents

Table of Contents
3
P0992638
3
Regulations

21
How to Use this Document

31
What's New with Norstar

33
- New Features for Version 6.0
  33
- Functionality Changes for Version 6.0
  35
Welcome to ISDN

37
- Comparing ISDN to Analog
  38
- Type of ISDN Service
  38
  - B Channels
    39
  - D Channels
    39
- ISDN Layers
  39
- ISDN Bearer Capability
  40
- Services and Features for ISDN PRI and BRI
  41
  - PRI Services and Features
    41
  - BRI Services and Features
    42
- Feature Descriptions
  43
  - Network Name Display
    43
  - Message Waiting Indicator (MWI)
    44
  - Name and Number Blocking
    44
  - External Call Forwarding
    44
  - MCDN Trunk Features
    45
  - Call by Call Service Selection for PRI
    45
  - Emergency 911 Dialing
    46
  - MCID (Profile 2)
    47
  - Network Call Diversion (Profile 2)
    47
  - DTI Card Configured as a PRI Card
    47
- ISDN Hardware
  48
  - DTI Card Configured as PRI
    48
  - BRI Card
    48
  - BRI-U2 and BRI-U4 Card
    49
  - BRI-ST Card
    49
  - U-LT Reference Point
    49
  - U-NT Reference Points
    50
  - S Reference Point
    51
  - T Reference Points
    51
- Clock Source for ISDN Cards
  52
- Other ISDN BRI Equipment: NT1
  54
- ISDN Standards Compatibility
  54
Working with ISDN

55
Trunks and Target Lines

71
- Trunk Operating Modes (T1)
  72
  - Ground Start Trunks (T1 Only)
    72
  - DID Trunks
    73
  - Analog Loop Start Trunks
    75
  - Analog E&M Trunks
    77
  - BRI Trunks
    79
  - PRI Trunks
    79
  - Target Lines
    80
Remote System Access

81
- Use System Features During a Remote Call
  81
Controlling System Access

85
- Class of Service
  85
- Restriction Filters
  86
  - Direct Inward System Access (DISA)
    89
Networking with Norstar

91
- Tie-Line Networking
  92
  - Norstar Behind a PBX
    93
- Dialing Plans
  94
- Access Codes
  95
- Private Networking Using PRI
  110
- Advanced Private Networking
  121
  - Networking Using Routing Codes
    121
- MCDN Private Networking
  126
  - Using a UDP Dialing Plan
    127
  - Using a CDP Dialing Plan
    130
- MCDN Trunk Call Features
  133
  - Network Call Redirection Information
    134
  - ISDN Call Connection Limitation
    136
  - Trunk Route Optimization
    138
  - Norstar Configuration
    139
  - Trunk Anti-Tromboning
    140
- MCDN Voice Mail/Auto Attendant Call Features
  141
  - Camp-On
    142
  - Break-In
    143
- Central Voice Mail and Auto Attendant with Norstar
  146
- Configuring Centralized Voice Mail
  146
  - Local System
    147
  - Remote System
    148
- Using Centralized Voice Mail
  149
- Configuring Centralized Auto Attendant (CAA)
  150
  - Assigning Pnis
    150
  - Assigning Pnis for Adjacent Nodes
    151
  - Local System
    151
  - Remote System
    152
- Voice Mail Configuration
  154
- Customer Use
  155
  - Public Network
    155
  - Private Network
    159
    
    Call One or more Norstar Telephones
    159
    
    Use Tie Lines to Other Nodes in the Private Network
    160
    
    Select Lines to the Public Network
    161
    
    Select E&M Trunks to the Private Network
    162
    
    Norstar Line Redirection Feature
    163
- ETSI MCDN and Network Features
  165
  - Network Call Diversion
    165
    
    Allowing NCD
    166
    
    Feature Description
    166
    
    Programming and Restrictions
    167
  - Selective Line Redirection
    168
    
    Enhanced Caller ID
    169
    
    Programming Extensions
    169
  - Malicious Caller Identification (MCID)
    170
    
    Programming MCID Capability
    170
Data Solutions

173
- Examples of ISDN Scenarios
  173
- ISDN Applications
  173
- Video Conferencing and Video Telephony
  173
- Desktop Conferencing
  173
- File Transfer
  174
- Telecommuting
  174
- Group 4 Fax
  174
- Remote LAN Access
  174
- Leased Line Backup
  174
- LAN to LAN Bridging
  175
- Internet and Database Access
  175
Planning the Installation

177
- Planning Checklist
  178
  - Hardware
    178
  - Initial Configuration
    178
  - System Configuration
    179
- Required Equipment
  179
- Expansion Equipment
  180
- Optional Equipment
  181
- Equipment for Installing the ICS and Modules
  182
- Location Requirements
  182
- Electrical Requirements
  184
- Configuring Trunk Cartridges
  185
- Configuring Station Modules
  186
- Internal Wiring Requirements
  186
  - Norstar Loop
    186
  - ISDN S Reference Point (S Loop)
    187
- System Overview
  188
- Upgrading Your Norstar System
  189
- Supported Upgrades in MICS 6.0
  192
- Upgrading from MICS 6.0 to MICS
  196
- Trunk and Station Modules
  199
  - Global Analog Trunk Cartridge/Cli Cartridge
    200
  - Off-Core DTI Card
    201
- Replacing a Modular 8X24 KSU
  201
- Trunk Module Line Numbering
  205
  - Upgrading ILG Functionality with Hunt Groups
    206
  - Planning Hospitality Functions
    207
Installation

209
- Installation Checklist
  210
- Testing the ISDN BRI Network Connection
  211
- Installing the Cartridges
  213
- Mounting the Modules
  215
  - Installation Tips
    217
- Installing the ROM Software Cartridge
  219
- Inserting a Cartridge
  221
  - Terminating Resistors on BRI-ST Cards
    222
  - Shorting Straps on a BRI-ST Card
    223
  - Connecting Expansion Modules
    224
    
    Analog Station Module
    224
    
    Order of Connection
    224
- Installing Fiber Cables
  230
- Fiber Cable Management System
  231
  - Using the Fiber Cable Management System
    232
  - Using the Fiber Spool
    234
  - Making Fiber Connections
    235
  - Routing Fiber Cables
    236
- Connecting the Wiring
  237
  - Connecting the Wiring to the Distribution Panel
    237
  - Wiring Charts
    241
    
    Integrated Communications System (ICS)
    241
    
    Port Numbering on the Wiring Charts
    241
    
    BRI Wiring Charts
    248
    
    Wiring the BRI Network Interface
    252
    
    DTI Wiring
    254
    
    E&M/DISA Trunk Cartridge Wiring Chart
    257
    
    DID Supervisory Signaling
    261
    
    Emergency Transfer Conditions
    261
- Emergency Telephone
  265
- Moving Telephones
  267
- Installing ISDN BRI Terminal Equipment
  268
  - S or T Wiring for Terminal Equipment
    268
  - S or T Extension Wiring Configurations
    268
  - Additional Power
    269
  - U-LT Wiring for Terminal Equipment
    270
- Installing Optional Equipment
  271
- Powering up the System
  274
  - Check the Power
    275
Programming

277
- Programming Overview
  278
- Programming Tools
  282
  - The Programming Overlay
    283
  - Using the Telephone Buttons for Programming
    284
    
    Special Characters on the Display
    285
    
    The Display Buttons
    285
  - The Norstar Programming Record
    287
  - Exiting
    287
  - Viewing Your Programming Updates
    287
  - Entering Numbers
    288
  - Viewing Long Telephone Numbers
    288
  - Setting up User Preferences
    289
- Copying Telephone Programming
  290
  - System ID
    293
  - Reviewing Programmed Settings
    293
    
    Viewing the Programming for a Line
    294
    
    Viewing the Programming for a Telephone
    294
- Programming Sequence
  295
- Profiles and Dialpads
  296
  - Profile Programming
    296
    
    Profile Parameters
    296
    
    Changing the Profile
    299
  - Dialpad Programmin G300
    300
  - Performing Startup
    301
    
    Changing the Default Template
    302
  - Changing the Starting DN
    302
- Programming
  304
- Terminals&Sets
  308
  - Line Access
    308
    
    Line Assignment
    309
    
    Appearances
    310
    
    Line Pool Access
    312
    
    Prime Line
    313
    
    Answer Dns
    314
    
    Intercom Keys
    314
    
    Oli
    315
  - Capabilities
    317
  - ATA Settings
    319
    
    ATA Ans Timer
    319
    
    ATA DVC
    320
    
    ATA Use
    320
    
    Msgindicate
    320
  - Name
    320
  - User Prefernces
    321
  - Restrictions
    322
    
    Filters
    322
    
    Default Filters
    324
    
    Set Restrns
    325
    
    Filters
    327
    
    Set Restrns
    327
    
    Allow Last no
    328
    
    Allow Link
    328
    
    Allow Saved no
    328
    
    Set Lock
    328
    
    Line/Set Restrns
    329
  - Telco Features
    330
  - Feature Assignment (CLID Alignment)
    330
    
    Caller ID Set
    330
    
    1Stdisplay
    331
    
    Extl Vmsg Set
    331
    
    Called ID
    332
    
    Log Space
    332
- Lines
  333
  - Trunk/Line Data
    333
    
    Copying Trunk and Line Data
    335
    
    Trunk Type
    335
    
    Line Type
    336
    
    Line Connected to a DTI
    337
    
    Dial Mode
    338
    
    Rec'D
    339
    
    Auto Privacy
    340
    
    Prime Set
    340
    
    Ans Mode
    341
    
    Trunk Mode
    341
    
    Ans with DISA
    342
    
    Aux. Ringer
    343
    
    Link at CO (Loop Trunks Only)
    343
    
    Full Autohold
    344
    
    Losspkg
    344
    
    Signal
    345
    
    ANI Number
    346
    
    DNIS Number
    346
    
    Gain
    347
    
    Programming Distinctive Ring Patterns
    348
    
    Name
    349
    
    Restrictions
    349
    
    Line Restrns
    350
    
    Restrn Filters
    350
    
    Remote Restrns
    351
    
    Telco Features
    352
    
    Vmsg Center 1
    352
  - Services
    353
    
    Common Settings
    354
    
    Control Sets
    354
    
    Schedule Names
    355
    
    Schedule Times
    355
    
    Ringing Groups
    357
    
    Ringing Service
    357
    
    Sched:night
    358
    
    Service
    358
    
    Trunk Answer
    358
    
    Extradial Telephone
    359
    
    Line Settings
    359
    
    Restrn Service
    360
    
    Routing Service
    361
  - Routes and Destination Codes
    363
  - Routes
    363
    
    Dialout
    364
    
    Use Pool
    364
    
    Routing Table
    365
    
    Programming the PRI Routing Table
    366
  - Dest Codes
    367
    
    Wild Card Character
    368
    
    Digit Absorption
    370
    
    Normal Rte
    370
  - Setting up a Route for Local Calling
    371
  - Setting up a Route for Long Distance Calling
    373
  - Adding a Long Distance Carrier Access Code
    375
  - Programming for Least Cost Routing
    377
    
    Sched:night
    378
  - Using Dialing Restrictions with Routing
    380
- Sys Speed Dial
  381
- Passwords
  382
  - COS Pswds
    382
    
    Line Flt
    383
    
    Pswd
    383
    
    User Flt
    383
    
    Remote Pkg
    384
  - Progrming Pswds
    385
    
    Installer
    385
    
    Basic
    386
    
    Syscoord
    386
  - Registration Password (MICS-XC Only)
    386
  - Coordinator Plus Password
    386
  - Hospitality Password
    387
    
    Cond Pswd
    387
    
    Desk Pswd
    387
- Time&Date
  388
- System Prgrming
  389
  - Hunt Groups
    389
    
    Adding or Removing Members from a Group
    390
    
    Moving Members of a Group
    391
    
    Assigning a Distinctive Ring Pattern to a Hunt Group
    392
    
    Assigning or Unassigning Lines to a Group
    392
    
    Setting the Distribution Mode
    393
    
    Setting the Hunt Delay
    394
    
    Programming Busy Line Setting
    395
    
    Programming the Queue Timeout
    395
    
    Programming the Overflow Set
    396
    
    Setting the Function Name
    396
    
    Backgrnd Music
    397
    
    Change Dns
    397
    
    Featr Settings
    397
    
    Camp Timeout
    398
    
    On Hold
    398
    
    Receiver Volume
    398
    
    Park Mode
    399
    
    Park Timeout
    399
    
    Trnsfr Callbk
    399
    
    DRT Delay
    400
    
    DRT to Prime
    400
    
    Held Reminder
    400
    
    Directd Pickup
    401
    
    Page Tone
    401
    
    Remind Delay
    401
    
    Autotime&Date
    402
    
    Daylight Time
    402
    
    Page Timeout
    402
    
    Setting SWCA Controls
    403
    
    Call Log Space
    405
    
    Alarmset
    406
    
    Host Delay
    406
    
    Link Time
    406
    
    Msg Reply Enh
    407
    
    Set Relocation
    407
    
    Answer Key
    408
    
    Clid Match
    409
    
    D-Dial1
    410
    
    Direct-Dial
    410
    
    Intrnl/Extrnl
    410
    
    Line Selection
    410
  - CAP Assignment
    411
  - Dialing Plan
    412
    
    DN Lengths (Enbloc Dialing)
    412
    
    Private Networks
    413
    
    Public Networks
    415
    
    Dial Timeout
    416
  - Access Codes
    416
  - Line Pool Codes
    417
  - Park Prefix
    418
  - External Code
    419
  - Direct-Dial
    419
  - Auto DN
    420
  - Disa Dn
    421
  - Privacccode
    421
  - Carrier Codes
    422
  - Remote Access
    423
    
    Rem Access Pkgs
    423
    
    Rem Line Access
    423
- Changing Companion DN Type
  425
- Rec'D # Length
  426
- DN Length
  427
- Nat'nl Length (Profile 2, Only)
  428
- Make/Break (Profile 2, Only)
  428
  - Busname
    429
    
    Receiving and Sending Calling Party Name
    429
    
    Network Name Display Interactions
    430
    
    Receiving and Sending Connected Name
    430
    
    Programming Network Name Display
    431
  - Outgoing Name and Number Blocking
    432
- Call by Call Service Selection for PRI
  433
  - Line Pools
    436
  - Programming Call by Call Service Selection
    436
    
    PRI Call by Call Limits
    437
    
    Programming Call by Call Limits
    437
  - Release Reasons
    438
  - Mk/Br: 40/60 (Profile 2 Only)
    438
  - Programming Hospitality Services
    439
    
    Room/Desk Information
    439
    
    Call Restrns
    440
    
    Setting Service Times
    440
    
    Configuring Alarms and Expired Alarms Settings
    441
- Network Services
  442
  - ETSI: Network Diversion and MCID (Profile 2 Only)
    442
    
    Network Call Diversion
    443
    
    Malicious Call Identification (MCID)
    445
  - MCDN Services (Profiles 1, 2, 4)
    445
- Telco Features
  447
  - Vmsg Ctr Tel#S
    447
  - Outgoing Name and Number Blocking
    448
    
    Programming the Analog Vertical Service Code (VSC)
    449
    
    Programming the BRI VSC
    449
    
    Setting up the Modules for ONN Blocking
    450
  - Software Keys
    452
    
    Companion (MICS-XC Only)
    452
    
    Isdn-Pri
    452
    
    Mcdn
    452
    
    Call the Nortel Customer Response Center
    453
    
    System Identification Number
    453
    
    Entering the Software Keys
    454
  - Hardware
    455
    
    Cards on KSU
    455
    
    Show Module
    455
    
    Provisioning the DTI Card for PRI
    456
    
    Selecting a Protocol
    456
    
    Bchanseq
    458
    
    Call-By-Call Routing
    458
    
    Answer Timer
    460
    
    CO Fail
    460
    
    Discon Timer
    460
    
    I/F Levels
    461
    
    Framing
    462
    
    Internal CSU
    462
    
    CSU Line Bld
    463
    
    Clocksrc
    464
    
    Line Coding
    464
    
    Max Transits
    465
    
    Modules
    465
    
    Asm
    466
    
    Stnmod
    466
    
    Trunkmod
    467
    
    BRI Card
    471
    
    Lines
    471
    
    Loop
    471
    
    Type
    471
    
    No Spids Assignd
    472
    
    Of B-Channels
    472
    
    Call Type
    473
    
    Network Dns
    473
    
    D-Packet Servce
    474
    
    Teis
    474
    
    Dns on Loop
    475
    
    No Teis on Loop
    475
    
    Sampling
    475
    
    Assign Dns
    476
    
    Clock Src
    476
    
    Loop DN
    476
    
    Primary Reference
    477
    
    Secondary Reference (Secndry)
    477
    
    Timing Master (Timemst)
    477
    
    Setting the Clock Source for Dtis and PRI
    481
    
    T1 or ISDN-PRI Configurations
    482
    
    Datamod
    483
    
    Type
    483
Maintenance

485
- Beginning a Maintenance Session
  486
- System Version
  487
  - Checking the Version of the System
    487
- Port/Dn Status
  488
  - Identifying a Connected Device
    489
    
    Displays
    490
  - Checking the Device Version Number
    491
  - Checking the State of the Device
    491
  - Disabling a Device
    492
    
    Displays
    493
  - Enabling the Device
    493
  - Returning to the Beginning
    494
- Module Status
  495
  - Looking at the Module Inventory
    495
  - Checking the Number of Cartridges
    496
  - Checking the State of a Module
    496
  - Checking the State of a Cartridge
    497
  - Disabling a Module or Its Cartridges
    498
  - Enabling a Module or Its Cartridge
    498
  - Returning to the Beginning
    498
- System Test Log
  499
  - Checking the Items in the Log
    499
  - Checking the Current Alarm
    500
  - Checking When each Item Occurred
    500
  - Checking Consecutive Repetitions of an Event or Alarm
    500
  - Erasing the Log
    501
- System Administration Log
  502
  - Checking the Items in the Log
    502
  - Checking the Current Alarm
    503
  - Checking When each Item in the Log Occurred
    503
  - Erasing the Log
    503
- Network Evt Log
  504
  - Checking the Items in the Log
    504
  - Checking the Current Alarm
    504
  - Erasing the Log
    505
  - Checking When each Item in the Log Occurred
    505
- Alarm Codes
  506
  - If You See an Alarm Code
    507
  - Alarm Troubleshooting
    510
- Event Messages
  514
  - Dealing with Event Messages
    514
  - Significant Event Messages
    515
  - Event Message 799
    518
  - Displays
    519
- Provisioning BRI and PRI Lines
  522
  - BRI and T1 Lines
    522
  - Cd1-ICS
    522
  - L001
    523
  - Provisioning a T1 Line
    523
  - Provisioning a PRI Line
    523
  - Deprovisioning a Line
    524
  - Disabling a PRI Channel
    524
- Tests
  525
  - Loopback Tests for T1 or ISDN-PRI Lines
    525
    
    Tests Initiated by the Central Office
    529
    
    Tests Initiated from Norstar
    529
  - Starting a Loopback Tests
    530
  - Operating a Continuity Loopback Test
    531
  - Loopback Test for BRI Lines
    531
  - Operating a Payload Loopback Test
    532
- CSU Stats
  533
  - Statistics
    533
  - Checking the Performance Statistics
    534
  - Checking the CSU Alarms
    536
  - Checking Active Alarms
    536
  - Checking Carrier Failure Alarms
    536
  - Checking Bipolar Violations
    537
  - Checking Short Term Alarms
    537
  - Checking Defects
    537
  - Resetting All Statistics
    538
- Diagnostic Tools
  539
- Link Status
  540
  - Fractional PRI
    540

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Nortel Modular ICS 6.0 Manual

Nortel Modular ICS 6.0 Manual (294 pages)

Brand: Nortel | Category: Telephone | Size: 4.41 MB

Table of Contents

Table of Contents
3
Table of Contents
5
Table of Contents
7
Table of Contents
9
Table of Contents
11
Getting Started with Norstar

13
- Using this Guide
  13
- Understanding Programming
  14
- Before You Start
  15
- What You Need to be to Do Programming
  15
- Using Buttons
  16
  - Using the Buttons under the Display
    19
  - The Programming Overlay
    19
- A Map for Working in Programming
  22
- Starting and Ending a Session
  26
- Ending a Session
  26
Frequently Used Programming Operations

29
Answering Calls

43
Making Calls

69
- Do Not Disturb
  70
- Choosing a Line Using a Line Button
  71
- Line Pools
  72
- Changing How You Dial Your Calls
  73
  - Using Standard Dial
    74
  - Using Automatic Dial
    74
  - Using Pre-Dial
    74
- When the Internal Number You Have Called Is Busy
  75
  - Priority Call
    75
  - Making a Priority Call
    75
  - Giving a Telephone the Ability to Make Priority Calls
    76
  - Using Ring Again
    77
  - Ring Again
    78
Time Savers for Making Calls

79
Handling Many Calls at Once

89
- Using Hold
  89
  - Retrieving a Held Call
    89
  - Holding Automatically
    89
  - Listening on Hold
    90
  - Holding a Call Exclusively
    90
- Using Call Queuing
  91
Transferring Calls

93
- Using the Transfer Feature
  93
  - Transferring a Call
    93
  - Transferring External Calls
    94
  - Canceling a Transfer
    95
- Using Camp-On
  96
- Parking a Call
  98
  - Retrieving a Parked Call
    98
  - Using Call Park
    98
- Using System-Wide Call Appearance (SWCA)
  100
  - Incoming Calls
    101
  - Outgoing Calls
    103
  - No Free Call Keys
    103
- Using Callback
  104
Forwarding Your Calls

105
- Forwarding Your Calls to Another Norstar Telephone
  105
  - Canceling Call Forward
    105
  - Using Call Forward at Your Telephone
    105
  - Overriding Call Forward
    106
  - Changing the Automatic Call Forward Settings for a Telephone
    106
  - Changing Forward no Answer
    106
  - Changing the Delay before a Call Is Forwarded
    107
  - Forward on Busy
    107
  - DND on Busy
    108
  - Call Forward and Voice Mail
    109
- Line Redirection
  109
- Centralized Voice Mail and Auto Attendant
  115
  - Using a Centralized Voice Mail System
    115
Communicating in the Office

117
- Paging
  117
- Sending Messages
  120
  - Sending a Message
    120
  - Canceling a Message You Have Sent
    121
- Viewing Your Messages
  122
- Using Voice Call
  126
Tracking Your Incoming Calls

129
- Using Call Log
  129
  - Call Log Options
    130
  - Logging a Call Manually
    130
  - Enabling and Disabling Autobumping
    131
  - Viewing Your Call Log
    131
  - Viewing a Call Log Item
    131
  - Erasing Log Items
    132
  - Making a Call Using Call Log
    132
  - Creating a Password to Your Call Log
    133
  - Changing Your Call Log Password
    133
  - Deleting an Assigned Password
    134
  - Programming a Telephone to Log Calls Automatically
    134
- Using External Voice Mail
  136
Customizing Your Telephone

137
- Finding out What a Button Does Using Button Inquiry
  137
- Changing the Set Display Contrast
  138
- Changing the Language on the Display
  138
- Programming a Feature Code Onto a Memory Button
  139
  - Programming Feature Buttons
    139
  - Erasing a Feature Button
    139
  - Feature Code
    140
- Labeling Your Set
  141
  - Applying Button Labelling
    141
  - Business Series Terminals
    141
  - Norstar Button Caps
    142
- Default Button Assignments
  142
- Moving Line Buttons
  151
- Changing the Type of Ring
  152
- Adjusting the Ring Volume
  152
- Hiding the Message or Calls Indication
  152
  - Restoring the Messages and Calls Indication
    153
User Preferences

155
- Using User Preferences
  155
  - Changing Button Programming
    156
  - Changing User Speed Dial
    157
  - Changing Call Log Options
    158
  - Changing How Calls Are Dialed
    158
  - Changing the Language Used on the Display
    159
  - Making the Display Lighter or Darker
    159
  - Changing the Ring Type
    159
  - Changing the Voice Path
    159
Programming Hunt Groups

161
- Voice Call
  162
- Adding or Removing Members from a Group
  163
  - Moving Members of a Group
    164
- Assigning or Unassigning Lines to a Group
  165
- Assigning a Distinctive Ring Pattern to a Hunt Group
  166
- Setting the Distribution Mode
  167
- Setting the Hunt Delay
  168
- Programming Busy Line Setting
  169
- Programming the Queue Time-Out
  170
- Programming the Overflow Set
  171
- Setting the Name
  172
Using the Hospitality Features

175
- Hospitality Passwords
  175
- Room/Desk Information
  177
  - Programming Room Information
    177
  - Using the Room/Set Programming
    180
- Programming the Alarm Feature
  182
  - Using the Administration Set to Control Alarms
    183
  - Using the Alarm
    184
  - Canceling an Alarm
    185
  - Turning off an Alarm
    185
Telephone Features

187
- Installing Business Series Terminals
  187
- Installing Norstar Telephones
  189
- Naming a Telephone or a Line
  191
- Moving Telephones
  191
- Stopping Calls from Ringing at Your Telephone: Do Not Disturb (DND)
  192
  - Stopping Calls
    192
  - Refusing to Answer a Call
    192
  - Canceling Do Not Disturb
    192
  - Using Do Not Disturb
    192
- Using Background Music
  193
  - Turning Background Music off
    193
ISDN PRI and BRI

195
- Isdn Pri
  195
- ISDN PRI Features
  196
  - Network Name Display for PRI
    196
  - Name and Number Blocking for PRI
    197
  - Emergency 911 Dialing
    197
  - Two-Way DID
    197
  - Call by Call Service Selection for PRI
    198
  - Dialing Plan and PRI
    199
- Isdn Bri
  199
  - Line Access from an ISDN Terminal
    200
- ISDN BRI Features
  201
  - Network Name Display for BRI
    201
  - Name and Number Blocking for BRI
    202
- Service Provider Features
  202
  - Call Forward
    202
  - Canceling Call Forward
    203
  - Calling the Number Your Calls Are Forwarded to
    203
  - Automatic Call Back
    203
  - Automatic Recall
    203
  - MCID
    204
  - Network Call Diversion
    204
- ISDN BRI Terminals
  205
- ISDN Applications for BRI and PRI
  205
  - Videoconferencing and Video Telephony
    205
  - Desktop Conferencing
    205
  - File Transfer
    205
  - Telecommuting
    206
  - Group 4 Fax
    206
  - Remote LAN Access
    206
  - Leased Line Backup
    206
  - LAN to LAN Bridging
    206
  - Internet and Database Access
    206
Using System Features

207
- Using Alternate or Scheduled Services
  207
- Turning Services on and off
  208
  - An Example of How to Turn on a Service Manually
    209
- Turning Services on and off Using Feature Codes
  210
  - Viewing the Active Services on a Two-Line Display
    211
  - Viewing the Active Services on a One-Line Display
    212
- Using Passwords
  214
  - Using a Basic Password
    214
  - Registration Password
    215
  - Changing Passwords
    215
  - Clearing a Call Log Password
    216
  - Hospitality Password
    217
- Using Special Telephones
  218
  - Direct-Dial
    218
  - Changing the Direct-Dial Telephone Assignments
    218
  - Hotline
    219
  - Bypassing a Hotline
    219
  - Making a Telephone a Hotline Telephone
    220
  - Control Telephone
    221
- Using Set Lock
  221
- Changing Set Lock Programming for a Telephone
  222
- Using an Auxiliary Ringer
  222
  - Turning the Auxiliary Ringer for a Telephone on or off
    223
- Using Host System Dialing Signals
  223
  - Link
    223
  - Preventing a Telephone from Using Link
    224
  - Pause
    225
  - Long Tones
    225
  - Programmed Release
    226
  - Run/Stop
    226
  - Wait for Dial Tone
    227
  - Using Pulse Dialing for a Call
    227
- Using Your Norstar System from an External Location
  228
- Tones
  231
- Using Class of Service (COS) Passwords
  232
  - Changing Your Class of Service
    232

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