Nortel ICSRT Manuals

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Nortel ICSRT User Manual

Nortel ICSRT User Manual (138 pages)

Nortel Norstar ICS Software: User Guide

Brand: Nortel | Category: Software | Size: 3.04 MB

Table of Contents

Table of Contents
3
How this Guide Is Organized
11
Preface

11
- Getting a Quick Start
  12
- What Is ICSRT
  12
- Acronyms Used in this Guide
  13
- Text Conventions
  13
- How to Get Help
  14
Chapter 1 Understanding Remote Management

15
Chapter 2 Setting up ICS Remote Tools

25
Chapter 3 Setting up Customers in ICSRT

35
- Using ICSRT Databases
  35
  - Creating a Database
    36
    
    Figure 14 Customer Info Screen
    36
    
    Figure 15 Windows Open Screen
    38
    
    Moving between Databases
    38
    
    Copying a Database
    39
    
    Deleting a Database
    40
    
    Figure 16 Customer Info Opens in Default Database
    41
    
    Setting up a Multi-User Database on a LAN
    41
    
    Using ICSRT in Multi-User Mode
    41
    
    Creating a Customer Record
    42
    
    Figure 17 ICSRT Customer Info Screen with Programming Tools in Background
    42
    
    Figure 18 Add Customer Information Screen
    43
    
    Table 1 Customer and Connection Information
    43
    
    Editing Customer Records
    45
    
    Figure 19 Customer Information on Customer Info Screen
    45
    
    Figure 20 Editing Customer Information
    46
    
    Copying Customer Records to Create New Records
    47
    
    Figure 21 Copy Customer Information
    47
    
    Figure 22 View Customer Information
    48
    
    Viewing Customer Records
    48
    
    Deleting Customer Records
    49
    
    Quitting the Customer Info Screen
    49
Chapter 4 Connecting to a Norstar System from ICSRT

51
- Connecting to a Norstar System
  51
Chapter 5

54
Understanding the Remote Set Tool

55
Chapter 6 Understanding the Browser Tool

63
Chapter 7 Using Workbooks and Off-Line Programming

83
Chapter 8 Backing up and Restoring Norstar Data

107
- Backing up Data with ICSRT
  107
- Figure 54 ICSRT Database Backup Folders
  107
- Restoring Data with ICSRT
  108
- Starting the Scheduler
  109
- Scheduling Backups or Restores
  109
  - Figure 55 Add/Submit Job Screen
    110
  - Table 10 Add/Submit Job Fields
    110
  - Exiting Scheduler
    112
  - Troubleshooting with Scheduler
    112
- Understanding the Job Queue
  113
  - Figure 56 Jobs in Queue Screen
    113
  - Removing a Job
    114
  - Updating the Jobs in Job Queue
    114
  - Figure 57 View Job Info Screen
    115
  - Viewing a Submitted Job
    115
- Backing up Data with the Backup Restore Tool
  116
- Figure 58 Maintaining Manual Backup Files in the Customer Database
  116
- Figure 59 Backup and Restore Screen, Backup Tab
  117
- Restoring Data with the Backup Restore Tool
  118
- Figure 60 Renaming a Scheduled Backup File
  118
- Figure 61 Backup and Restore Screen, Restore Tab
  119
Chapter 9 Troubleshooting the ICS Remote Tool

121
- Setting up a RAD Alarm Center
  121
- Error Messages
  123
- Table 12 ICSRT Error Messages
  123
- The Debug Tool
  125
Appendix A Connecting a Modem

127
- Hardware Required
  127
- Modem Specifications
  127
- Preparing the Remote Modem
  128
  - Sample Configuration
    128
- Installing Remote Equipment
  129
- Figure 63 Remote Equipment Installation
  129
Glossary

131
Index

133

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