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5
A status icon (grey square with yellow exclamation mark) appears at
the SAN management application, indicating the management server
cannot communicate with the product because:
•
The server-to-PC Internet link could not be established.
•
AC power distribution for the product failed or AC power was
disconnected.
•
The product CTP card failed.
Continue to the next step.
6
Ensure the product is connected to facility power. Inspect the product
for indications of being powered on, such as:
•
An illuminated PWR LED (green) or ERR LED (amber).
•
Illuminated LEDs adjacent to Fibre Channel ports.
•
Noise and airflow from cooling fans.
Is the product powered on?
YES
NO
↓
A power distribution problem is indicated. Go to
Power distribution
7
At the SAN management application's physical map, right-click the
status icon for the product reporting the problem and select Element
Manager from the pop-up menu. The Element Manager opens and
the Hardware View displays:
•
A grey square appears at the alert panel.
•
No product CRUs are visible.
•
The Status table is yellow, the Status field displays No Link, and
the Reason field displays an error message listed in
analysis. Exit MAP.
Chapter 3: Maintenance analysis procedures
MAP 0100:
Table
11.
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