Call Forward Mode - Aastra 9000i Series Administrator's Manual

Call Forward Mode

Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another
destination. The phone sends the SIP message to the SIP proxy, which then forwards the call to the
assigned destination.
An Administrator or User can configure CFWD on the phone-side by setting a mode for the phone
to use (Account, Phone, or Custom). Once the mode is set, you can use the IP Phone UI to use the
CFWD feature at Options->Call Forward or by pressing a configured Call Forward softkey/
programmable key/extension module key.
The following describes the behavior for each CFWD mode.
Account mode - The account mode allows you to configure CFWD on a per account basis.
•
Pressing a configured CFWD key applies to the account in focus.
Phone mode - The Phone mode allows you to set the same CFWD configuration for all
•
accounts (All, Busy, and/or No Answer). When you configure the initial account, the phone
applies the configuration to all other accounts. (In the Aastra Web UI, only the account you
configured is enabled. All other accounts are grayed out but set to the same configuration.)
Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all
accounts on the phone.
Custom mode - The Custom mode allows you to configure CFWD for a specific account or
•
all accounts. You can configure a specific mode (All, Busy, and/or No Answer) for each
account independently or all accounts. On the 3-line LCD phones, you can set all accounts to
ALL On or ALL Off. On the 8 and 11-Line LCD phones, you can set all accounts to All On,
All Off, or copy the configuration for the account in focus to all other accounts using a
CopytoAll softkey.
The states you can set for Call Forward are All, Busy, No Answer. You can enable different call
forwarding rules/modes independently (for example, you can set different phone numbers for
Busy, All, and NoAns modes and then turn them on/off individually. The behavior of these states is
dependent on the mode (account, phone, or custom) you configure on the phone.
Reference
For more information about how Call Forwarding works and how you can use it on the IP Phones,
see "Call Forwarding"
41-001343-01 Rev 02, Release 3.2.2
Note: If there is only one account configured on the phone, then the
mode setting is ignored and the phone behaves as if the mode was set
to "Phone".
on page 5-223.
5-99