Transferring Two Existing Calls - Aastra 9000i Series Administrator's Manual

Limitations
The following are limitations of this feature:
• The phone MUST have a Xfer key configured on the phone (programmable key or softkey)
• Asterisk SLA does not support this feature.
• A "xfer script" can override this feature if a custom application is created and control is
given to the server-side.
• The Caller ID of the dropped Host still displays on the remaining parties' phones.

Transferring Two Existing Calls

The IP Phones allow Users to perform a transfer of a call when there are currently two active
calls on the phone. For example, on the User's phone, there are two active calls - Call A and Call
B. Call B is on hold. The User can perform the following to transfer Call A to Call B:
Press Xfer key. A new line opens.
1.
Press or scroll to the Line where Call B is on hold.
2.
Press Xfer key.
3.
Call A is transferred to Call B.
Reference
For more information about using the Xfer key to transfer two existing calls, see the IP Phone
Model-specific User Guide.
Limitations
The following are limitations of this feature:
If a user presses the Xfer key but dosen't continue to transfer the call by pressing a Line key,
•
there is no indication on the phone that the transfer didn't take place.
• Once the transfer takes place, the phone which has been transferred to, still displays the
original call.
• For this feature, 3-line LCD display phones (6730i, 6731i, 6753i, 9143i) do not support
scrolling between lines.
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