Configuring the ACD Auto-Available Timer Using the Aastra Web UI
Use the following procedure to configure an ACD auto-available timer using the Aastra Web UI.
Aastra Web UI
1
Click on Basic Settings->Preferences->Auto Call Distribution Settings.
2
In the "Auto Available" check-box, click Enabled.
3
In the "Auto Available Timer" field, specify the length of time (in seconds) before the IP phone
state is automatically reset to "available." Valid values are 0 to 120 seconds. Default is 60.
For example: 60
4
Click
5-174
to save your changes.
41-001343-01 Rev 02, Release 3.2.2