Page 1 9143i, 9480i, 9480i CT 9143i, 9480i, 9480i CT and 67xxi Series Phones and 67xxi Series Phones SI SIP I IP PHONE PHONE 41-001160-04 Rev 00 Administrator Guide Release 2.5...
Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
Page 3: Software License Agreement
Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer.
Page 5: Table Of Contents
Chapters and appendixes in this guide ..............xix Chapter 1 Overview About this chapter ......................1-1 IP Phone Models ......................1-3 Description .......................1-3 Model 9143i IP Phone ....................1-7 Model 9480i and 9480i CT IP Phones ..............1-11 Model 6730i IP Phone ................1-16 Model 6731i IP Phone ................1-19 Model 6751i IP Phone ....................1-22...
Page 6 Administrator Options About this chapter ......................3-1 Administrator Level Options ...................3-3 Description .......................3-3 IP Phone UI Options ....................3-3 Aastra Web UI Options ....................3-6 Configuration File Options ..................3-8 Phone Status ......................3-9 Restarting Your Phone ...................3-13 Set Phone to Factory Defaults/Erase Local Configuration ........3-15 Basic Settings ......................3-19...
Page 7 Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features About this chapter ......................4-1 Overview .........................4-3 Network Settings ......................4-4 Basic Network Settings ....................4-4 Advanced Network Settings ...................4-30 Global SIP Settings ......................4-70 Description ......................4-70 Basic SIP Settings ....................4-71 Advanced SIP Settings (optional) ................4-86 Real-time Transport Protocol (RTP) Settings ............4-95 RTCP Summary Reports ..................4-105 Autodial Settings ....................4-107...
Page 8 Priority Alerting .....................5-123 Directed Call Pickup (BLF or XML Call Interception) ...........5-130 Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys ....5-142 Customizing the Key Type List in the Aastra Web UI ...........5-163 Speeddial Prefixes ....................5-166 Enabling/Disabling Ability to Add or Edit a Speeddial Key ........5-167 Busy Lamp Field (BLF) ..................5-168...
Page 9 BLA Support for Third Party Registration .............5-225 P-Preferred Identity Header for BLA Accounts ............5-226 BLA Support for Message Waiting Indicator (MWI) ........5-227 Shared Call Appearance (SCA) Call Bridging ..........5-230 Park/Pick Up Key (not applicable to the 6751i) ............5-234 Last Call Return (lcr) (Sylantro Servers) ..............5-245 Call Forwarding ....................5-249 SIP Phone Diversion Display ..............5-288...
Page 10 Vendor Configuration File Encryption ...............7-6 Chapter 8 Upgrading the Firmware About this chapter ......................8-1 Upgrading the Firmware ....................8-2 Using the “Firmware Update” Page in the Aastra Web UI ........8-2 Using the Restart Feature ..................8-5 Using the Auto-Resync Feature ................8-7 41-001160-03 Rev 00, Release 2.5...
Page 11 Network Settings ..................... A-8 DHCP Option Settings ..................A-13 Password Settings ....................A-15 Emergency Dial Plan Settings ................A-16 Aastra Web UI Settings ..................A-17 Configuration Server Settings ................A-18 Multiple Configuration Server Settings ............A-29 Network Address Translation (NAT) Settings ............A-31 Rport Setting ......................
Page 12 Local SIP UDP/TCP Port Setting ................A-34 Local SIP TLS Port ....................A-34 HTTPS Client and Server Settings ................ A-35 HTTPS Server Certificate Validation Settings ............A-37 UPnP Settings ....................... A-41 Virtual Local Area Network (VLAN) Settings ............A-42 RTCP Summary Reports ................
Page 13 Call Forward Settings ..................A-147 Call Forward Key Mode Settings ................. A-148 LLDP-MED and ELIN Settings ................A-150 Missed Calls Indicator Settings ................A-152 XML Settings ....................... A-153 Action URI Settings ..................... A-156 XML SIP Notify Settings ..................A-162 Polling Action URI Settings ................. A-163 Ring Tone and Tone Set Global Settings ..........
Page 14 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters ..A-216 Softkey Settings for 8 and 11-Line LCD phones ..........A-218 Programmable Key Settings for 9143i, 6730i, 6731i, 6753i, and 6755i ....A-227 Top Softkey Settings for 6757i and 6757i CT ............A-232 Handset Feature Key Settings (9480i CT and 6757i CT) ........
Page 15 WatchDog Settings ..................... A-274 Appendix B Configuring the IP Phone at the Asterisk IP PBX About this appendix ....................... B-1 IP Phone at the Asterisk IP PBX ................... B-2 Appendix C Sample Configuration Files About this appendix ....................... C-1 Sample Configuration Files ................... C-2 6757i Sample Configuration File ................
Page 17: Preface
Introduction This SIP IP Phone Administrator Guide provides information on the basic network setup, operation, and maintenance of the IP phones, Models 9143i, 9480i, 9480i CT and the 67xxi Series IP Phones (6730i, 6731i, 6751i, 6753i, 6755i, 6757i, and 6757i CT). It also includes details on the functioning and configuration of the IP phones.
Page 18: Documentation
Included with the phone. • Model 9143i, 9480i, 9480i CT, and 67xxi Series SIP IP Phone Administrator Guide – explains how to set the phone up on the network, as well as advanced configuration instructions for the SIP IP phone. This guide contains information that is at a technical level more suitable for a system or network administrator.
Page 19: Chapters And Appendixes In This Guide
Chapters and appendixes in this guide This guide contains the following chapters and appendixes: Go to An overview of the IP Phones and the IP Phone firmware installation Chapter 1 information IP Phone interface methods Chapter 2 Administrator options information Chapter 3 Configuring the Network and Global SIP Features on the IP Phone Chapter 4...
Page 21: Overview
IP phone models use for operation. Topics This chapter covers the following topics: Topic Page IP Phone Models page 1-3 Model 9143i IP Phone page 1-7 Model 9480i and 9480i CT IP Phones page 1-11 Model 6731i IP Phone page 1-19 Model 6751i IP Phone...
Page 22 IP Phone Administrator Guide About this chapter Topic Page Firmware and Configuration Files page 1-41 Configuration File Precedence page 1-43 Installing the Firmware/Configuration Files page 1-44 41-001160-03 Rev 00, Release 2.5...
Page 23: Ip Phone Models
IP Phone Models Description All Aastra SIP IP Phone Models communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone. All phone models support the Session Initiation Protocol (SIP). The 9480i CT and 6757i CT offers the base phone along with a cordless extension.
Page 24 IP Phone Administrator Guide IP Phone Models 6731i 6730i 6753i 6751i 6755i 6757i 6757i CT Optional Accessories (for all 9xxxi and 67xxi IP Phones) The following are optional accessories for the IP Phones. Additional Ethernet Cable Power over Ethernet (PoE) (category 5/5e straight through Inline Power Injector cable)
Page 25 Overview IP Phone Models A Power over Ethernet (PoE) inline power injector supplies 48V power to the IP phone through the Ethernet cable on pins 4 & 5 and 7 & 8. Warning: Do not use this inline PoE power injector to power other devices.
Page 26 IP Phone Administrator Guide IP Phone Models The M670i module adds 36 additional softkeys to the IP phone models 6753i, 6755i, 6757i, and 6757i CT. The M670i provides paper labels for each softkey. Up to 3 modules can be piggy-backed to provide up to 108 additional softkeys for the phone.
Page 27: Model 9143I Ip Phone
Overview IP Phone Models Model 9143i IP Phone This section provides brief information about the Model 9143i IP Phone. It includes a list of features and describes the hard keys on the 9143i. Options Directory Save Delete Conf Xfer PQRS...
Page 28: I Symbol Key Descriptions
IP Phone Administrator Guide IP Phone Models 9143i Symbol Key Descriptions* Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages).
Page 29 You can Directory enter up to 200 entries into the 9143i Directory by adding them manually, or by saving the number and name from other lists stored on your phone. Each entry can contain a maximum of 16 letters and numbers.
Page 30 5-142. Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute). Mute *See the Aastra 9143i User Guide for more information about each of these keys.
Page 31: Model 9480I And 9480I Ct Ip Phones
Overview IP Phone Models Model 9480i and 9480i CT IP Phones This section provides brief information about the Models 9480i and 9480i CT IP Phones. It includes a list of features and describes the hard keys on these models. Hold Hold Redial edial...
Page 32 Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute). Line/Call Appearance key - Connects you to a line or call. The Aastra 9480i and 9480i CT IP phones support up to 4 line keys.
Page 33 Chapter 5, “Configuring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/ Expansion Module Keys” page 5-142. *See the Aastra 9480i and 9480i CT User Guides for more information about each of these keys. 41-001160-03 Rev 00, Release 2.5 1-13...
Page 34 IP Phone Administrator Guide IP Phone Models 9480i CT Cordless Handset Features • 5 line backlit display screen • 2 multi-functional softkeys • Programmable function key supports up to 14 functions • Vibration Alerter • Headset Jack • Desk charging stand 1-14 41-001160-03 Rev 00, Release 2.5...
Page 35 Scrolls down when in the various lists Used as Backspace during editing Redial Key Displays the last 10 numbers dialed Charging Jack Charging Contacts Microphone *See the Aastra 9480i CT User Guide for more information about each of these keys. 41-001160-03 Rev 00, Release 2.5 1-15...
Page 36: Model 6730I Ip Phone
IP Phone Administrator Guide IP Phone Models Model 6730i IP Phone This section provides brief information about the Model 6730i IP Phone. It includes a list of features and describes the hard keys on the 6730i. The 6730i is available with a symbol keypad or a text keypad. 6730i with Symbol or Text Keys 6730i Phone Features (Symbol and Text) •...
Page 37 Overview IP Phone Models 6730i Symbol and Text Key Descriptions*. Symbol Keys Text Keys Key Description Hold key - Places an active call on hold. To retrieve a held call, press the Hold call appearance button beside the light that is flashing. Redial key - Redials up to 100 previously dialed numbers.
Page 38 8 to perform specific functions, see Chapter 5, “Configuring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” page 5-142. *See the Aastra 6730i User Guide for more information about each of these keys. 1-18 41-001160-03 Rev 00, Release 2.5...
Page 39: Model 6731I Ip Phone
Overview IP Phone Models Model 6731i IP Phone This section provides brief information about the Model 6731i IP Phone. It includes a list of features and describes the hard keys on the 6731i. The 6731i is available with a symbol keypad or a text keypad. 6731i with Symbol or Text Keys 6731i Phone Features (Symbol and Text) •...
Page 40 IP Phone Administrator Guide IP Phone Models 6731i Symbol and Text Key Descriptions* Symbol Keys Text Keys Key Description Hold key - Places an active call on hold. To retrieve a held call, press the Hold call appearance button beside the light that is flashing. Redial key - Redials up to 100 previously dialed numbers.
Page 41 8 to perform specific functions, see Chapter 5, “Configuring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” page 5-142. *See the Aastra 6751i User Guide for more information about each of these keys. 41-001160-03 Rev 00, Release 2.5 1-21...
Page 42: Model 6751I Ip Phone
IP Phone Administrator Guide IP Phone Models Model 6751i IP Phone This section provides brief information about the Model 6751i IP Phone. It includes a list of features and describes the hard keys on the 6751i. The 6751i is available with a symbol keypad or a text keypad. 6751i with Symbol or Text Keys 6751i Phone Features (Symbol and Text) •...
Page 43 Overview IP Phone Models 6751i Symbol and Text Key Descriptions*. Symbol Keys Text Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Services key - Accesses services and options to customize your phone. This keys also access the Directory List and Callers List.
Page 44 When you are editing entries on the display, pressing the LEFT arrow key erases the character on the left; pressing the RIGHT arrow key sets the option. *See the Aastra 6751i User Guide for more information about each of these keys.
Page 45: Model 6753I Ip Phone
Overview IP Phone Models Model 6753i IP Phone This section provides brief information about the Model 6753i IP Phone. It includes a list of features, and describes the hard keys and default programmable keys on the 6753i. 6753i Phone Features •...
Page 46 Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. Line/Call Appearance key - Connects you to a line or call. The Aastra 6753i IP phone supports up to 3 line keys. Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset.
Page 47 For more information about configuring keys 1 thru 6 to perform specific functions, see Chapter 5 the section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” page 5-142. *See the Aastra 6753i User Guide for more information about each of these keys. 41-001160-03 Rev 00, Release 2.5 1-27...
Page 48: Model 6755I Ip Phone
IP Phone Administrator Guide IP Phone Models Model 6755i IP Phone This section provides brief information about the Model 6755i IP Phone. It includes a list of features, and describes the hard keys, default programmable keys, and default softkeys on the 6755i. 6755i Phone Features •...
Page 49 Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. Line/Call Appearance key - Connects you to a line or call. The Aastra 6755i IP phone supports up to 4 line keys. 41-001160-03 Rev 00, Release 2.5...
Page 50 IP Phone Administrator Guide IP Phone Models Keys Key Description Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone. Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute).
Page 51 Note: For more information about configuring softkeys 1 through 6 to perform specific functions, see Chapter 5, “Configuring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/ Expansion Module Keys” page 5-142. *See the Aastra 6755i User Guide for more information about each of these keys. 41-001160-03 Rev 00, Release 2.5 1-31...
Page 52: Model 6757I And 6757I Ct Ip Phones
IP Phone Administrator Guide IP Phone Models Model 6757i and 6757i CT IP Phones This section provides brief information about the 6757i IP Phone. It includes a list of features, and describes the hard keys and default softkeys on the 6757i. 6757i CT 6757i 6757i and 6757i CT Phone Features...
Page 53 Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. Line/Call Appearance key - Connects you to a line or call. The Aastra 6757i IP phone supports up to 4 line keys. 41-001160-03 Rev 00, Release 2.5...
Page 54 IP Phone Administrator Guide IP Phone Models Keys Key Description Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone. Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute).
Page 55 Note: For more information about programming the softkeys to perform specific functions, see Chapter 5, “Configuring Operational Features” section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” page 5-142. *See the Aastra 6757i or 6757i CT User Guide for more information about each of these keys. 41-001160-03 Rev 00, Release 2.5 1-35...
Page 56 IP Phone Administrator Guide IP Phone Models 6757i CT Cordless Handset Features • 5 line backlit display screen • 2 multi-functional softkeys • Programmable function key supports up to 14 functions • Vibration Alerter • Headset Jack • Desk charging stand 1-36 41-001160-03 Rev 00, Release 2.5...
Page 57 Overview IP Phone Models 6757i CT Cordless Handset Key Descriptions Function # Function Description Receiver Volume key During Ringing: Adjusts ringer volume During a call: Adjusts receiver volume During text mode (not in a call): Moves cursor right/left Display Features ƒ Key List Access key to the programmed Feature Key List Scrolls up when in the various lists Adds a space during editing...
Page 58: Firmware Installation Information
Phone User Interface via the keypad (Phone UI) • Aastra Web-based user interface (Aastra Web UI) When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version automatically, or you may need to download it manually.
Page 59: Installation Requirements
— (optional) - For power, use a Power over Ethernet (PoE) power injector. A PoE power injector is available as an optional accessory from Aastra Telecom. Contact your Reseller for more information. 41-001160-03 Rev 00, Release 2.5 1-39...
Page 60: Configuration Server Requirement
IP Phone Administrator Guide Firmware Installation Information Configuration Server Requirement A basic requirement for setting up the IP phone is to have a configuration server. The configuration server allows you to: • Store the firmware images that you need to download to your IP phone. •...
Page 61: Firmware And Configuration Files
The configuration files consist of two files called: • aastra.cfg - This file contains configuration information about the IP Phone. • <MAC>.cfg (for example, 00085D1610DE.cfg) - This file contains configuration information about the IP Phone.
Page 62 Firmware and Configuration Files The following table provides the files that the phone requests from the configuration server during bootup of the phone: Associated IP Phone Model Configuration Files Language Files Firmware 9143i 9143i.st aastra.cfg lang_de.txt (German) lang_es.txt (Spanish) 9480i 9480i.st...
Page 63: Configuration File Precedence
The last values to be applied to the phone configuration are the values that take effect. For example, if a parameter’s value is set in the local configuration (via Aastra Web UI or IP phone UI) and the same value was also set differently in one of the <mac>.cfg/aastra.cfg files on the configuration server, the local configuration...
Page 64: Installing The Firmware/Configuration Files
IP phone. Note: The <phone model> attribute is the IP phone model (i.e., 9143i.st, 9480i.st, 9480iCT.st, 6730i.st,6731i.st, 51i.st, 53i.st, 55i.st, 57i.st, 57iCT.st).
Page 65: Multiple Configuration Server Support
“firmware server” in the configuration files. If a URL is specified for this parameter, the phones in the network get the security.tuz, <mac>.cfg, and aastra.cfg files from the original configuration server, and the firmware files from the server specified in the URL.
Page 66 IP Phone Administrator Guide Firmware and Configuration Files The above example uses TFTP to download all firmware files that exist in the “test1” directory on the specified server, to the phones. Note: Specifying the download of a “.st” file is not supported. For example, the following filename should NEVER be entered as a value string for the “firmware server”...
Page 67 Files always downloaded from original configuration server OR another specified server are, configuration server are, by order: by order: security.tuz Directory Files <mac>.cfg/<mac>.tuz • directory 1 aastra.cfg/aastra.tuz • directory 2 Language Pack Files • language 1 • language 2 •...
Page 68 IP Phone Administrator Guide Firmware and Configuration Files Specifying a Server Using Existing Parameters on the IP Phones The following table provides the parameters on the phone that you can use to download directory files, language packs, TLS certificates, 802.1x certificates, and HTTPS files from the original configuration server OR from another server in the network.
Page 69 Overview Firmware and Configuration Files Examples • Phone Directory Files The following example downloads no directory: directory 1: The following example downloads a company directory from the original configuration server: directory 1:companylist.csv The following example downloads a company directory file from the specified server in the “path”...
Page 70 IP Phone Administrator Guide Firmware and Configuration Files • Transport Layer Security (TLS) Certificate Files The following example downloads no local certificate file: sips local certificate: The following example downloads the local certificate file from the original configuration server. sips local certificate: phonesLocalCert.pem The following example uses FTP to download the firmware file “phonesLocalCert.pem”...
Page 71 Overview Firmware and Configuration Files • HTTPS User Certificate Files The following example downloads no HTTPS user certificate files: https user certificates: The following example downloads the HTTPS user certificates for the phone from the original configuration server. https user certificates: trustedCerts.pem The following example uses FTP to download the firmware file “user.crt.pem”...
Page 73: Configuration Interface Methods
Topics This chapter covers the following topics: Topic Page Configuration Methods page 2-2 IP Phone UI page 2-2 Aastra Web UI page 2-6 Configuration Files (Administrator Only) page 2-17 41-001160-03 Rev 00, Release 2.5...
Page 74: Configuration Methods
You can use the following to setup and configure the IP phone: • IP phone UI • Aastra Web UI • Configuration files Note: Not all parameters are available from all three methods. For more information about configuring the phone, see...
Page 75 The following illustrations indicate the location of the Options Key on each phone model. Options Key Options 9480i Directory Hold Redial Goodbye Save Options Delete Conf Xfer PQRS WXYZ PQRS WXYZ Xfer Icom Conf Services Mute 9480i/9480i CT 9143i Options Key 9480i CT Handset 41-001160-03 Rev 00, Release 2.5...
Page 76 IP Phone Administrator Guide Configuration Methods Options Key 6731i 6730i Options Key 6751i 6753i 6755i Options Key 6757i CT Handset 6757i/6757i CT 41-001160-03 Rev 00, Release 2.5...
Page 77 Configuration Interface Methods Configuration Methods Using the Options Key Step Action Press the Options key on the phone to enter the Options List. Note: Press the Services key on the 6751i and then select Options from the list. Use the to scroll through the list of options.
Page 78: Aastra Web Ui
IP Phone Administrator Guide Configuration Methods Aastra Web UI An administrator can setup and configure the IP phone using the Aastra Web UI. The Aastra Web UI supports Internet Explorer and Gecko engine-based browsers like Firefox, Mozilla or Netscape. Note: An Administrator can enable or disable the Aastra Web UI for a single phone or all phones in a network.
Page 79 Configuration Interface Methods Configuration Methods HTTP/HTTPS Client and Server Support The Aastra IP phones allow for HTTP request processing and associated data transfers to perform over a secure connection (HTTPS). The IP phones support the following: • Transfer of firmware images, configuration files, script files, and web page content over a secure connection.
Page 80 HTTPS as download protocols. If a 5i Series phone is challenged by an HTTP or HTTPS server when the server attempts to download the aastra.cfg file, the phone automatically sends "aastra" as the default Username and Password back to the server.
Page 81 HTTPS server during the SSL handshake. 2. Using the configuration files, the IP phone UI, or the Aastra Web UI, you can configure the following regarding HTTPS: - Specify HTTPS security client method to use (TLS 1.0 or SSL 3.0)
Page 82: Accessing The Aastra Web Ui
Accessing the Aastra Web UI Use the following procedure to access the Aastra Web UI. Step Action Open your web browser and enter the phone’s IP address or host name into the address field. The following is an example of the Login screen that displays.
Page 83 The Network Status window displays for the IP phone you are accessing. The following illustration is an example of a Network Status screen for the 6757i IP phone 6757i Network Status Window You can logout of the Aastra Web UI at any time by clicking LOGOFF. 41-001160-03 Rev 00, Release 2.5 2-11...
Page 84 Configuration Methods Depending on the model phone you are accessing, the following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings, Advanced Settings. Note: Programmable Keys apply to the 9143i, 6730i, 6731i, 6753i, and 6755i.
Page 85 Configuration Interface Methods Configuration Methods Heading Description Softkeys and XML 9480i/9480i CT 6 state-based, multi-functional softkeys 6755i 6 Bottom, state-based, multi-functional softkeys 6757i/6757i CT 6 Top, multi-functional, static softkeys 6 Bottom, state-based, multi-functional softkeys (Applicable to User and Administrator) Expansion Module <N> The M670i has up to 36 configurable keys.
Page 86: Basic Settings
IP Phone Administrator Guide Configuration Methods Basic Settings The Basic Settings section provides the following options: Heading Description Preferences Allows you to set the following General specifications on the IP phone. • Local Dial Plan (Admin Only) • Send Dial Plan Terminator (Admin Only) •...
Page 87 Configuration Interface Methods Configuration Methods Advanced Settings (Applicable to Administrator Only) The Advanced Settings section provides the following options: Heading Description Network Allows you to set Basic Network Settings, Advanced Network Settings, HTTPS Settings, Type of Service DSCP, and VLAN settings. Global SIP Allows you to set global Basic SIP Authentication Settings, Basic SIP Network Settings, Advanced SIP Settings,...
Page 88: Configuration Files
Note: A value of zero (0) disables the Web UI on the phone. A value of 1 enables the Web UI. Save the changes and close the <mac>.cfg or the aastra.cfg file. Restart the phone to apply the changes. The Aastra Web UI is disabled for a single IP phone or for all phones.
Page 89: Configuration Files (Administrator Only)
Using the Configuration Files When you use the configuration files to configure the IP phones, you must use a text-based editing application to open the configuration file (aastra.cfg or <mac>.cfg). Use the following procedure to add, delete, or change parameters and their settings in the configuration files.
Page 90 The parameters appear as read-only when accessing the Aastra Web UI and the IP Phone UI. In the Aastra Web UI, they appear grayed out. In the IP Phone UI the ability to change the parameters is removed. In addition, when parameters are...
Page 91 Any parameter duplicated in the mac.cfg from the aastra.cfg is overwritten by the locking status and the value of the parameter found in the mac.cfg file.
Page 93: Administrator Options
These options are password protected and allow an Administrator to change or set features and configuration information as required. For all models, an Administrator can use the IP Phone UI, the Aastra Web UI, or the configuration files to enter and change values.
Page 94 IP Phone Administrator Guide About this chapter Topic Page Set Phone to Factory Defaults/Erase Local Configuration page 3-15 Basic Settings page 3-19 Account Configuration page 3-35 Network Settings page 3-37 Line Settings page 3-70 Softkeys, Programmable Keys, Expansion Module Keys page 3-71 Action URI page 3-72...
Page 95: Administrator Level Options
An Administrator can access and manage these options using the IP Phone UI, the Aastra Web UI, or the configuration files. IP Phone UI Options Using the IP Phone UI, you can access the Administrator options at Options->Administrator Menu using the default password of "22222"...
Page 96 IP Phone Administrator Guide Administrator Level Options The following are administrator options in the "Options List" on the IP phone UI: • Administrator Menu — Configuration Server — Network Settings — SIP Settings — Factory Default — Erase Local Config. References For information about all other user options in the “Options Menu”, see your model-specific SIP IP Phone User Guide.
Page 97 (if set to 1). The following table illustrates the differences between the full menu and the simplified menu. When setting the “options simple menu” parameter, the menu changes in the Phone UI only. The Aastra Web UI is not affected. Full Options Menu Simplified Options Menu...
Page 98: Aastra Web Ui Options
Administrator Level Options Aastra Web UI Options An Administrator can configure specific options using the Aastra Web UI. These options display after an Administrator logs into the Web UI using a Web browser and entering the Admin username and password at the login prompt (The default username is "admin"...
Page 99 Administrator Options Administrator Level Options The following are options that an Administrator can configure in the Aastra Web UI (and are not available for the User to configure): • Operation->Reset — Restore to Factory Defaults — Remove Local Configuration Settings •...
Page 100: Configuration File Options
IP Phone Administrator Guide Administrator Level Options References For information about options available to a User AND Administrator in the Aastra Web UI, see your Model-specific User Guide. For procedures to Restart your phone or restore factory defaults, see “Restarting Your Phone”...
Page 101: Phone Status
The Phone Status on the IP Phone displays the network status and firmware version of the IP phone. You can display phone status using the IP phone UI or the Aastra Web UI. Phone Status via IP Phone UI In the IP phone UI, the Phone Status options are available to the user and the administrator and do not require a password entry.
Page 102 Phone Status via Aastra Web UI The first screen that displays after logging into the Aastra Web UI for a phone is the Network Status screen. This screen also displays when selecting Status->System Information. The information on this screen is available to the user and the administrator as read-only.
Page 103 Administrator Options Administrator Level Options The following is a description of the information on the Network Status screen: • Network Attributes Displays the network status of the Ethernet ports at the back of the phone. You can also view the phone’s IP and MAC addresses. Information in this field includes Link State, Negotiation, Speed, and Duplex for Port 0 and Port 1.
Page 104 SIP Account Status Used? 9057604603@anasipproxy.aastra.com:5060Registered Yes where Account Number is “1” SIP Account is “9057604603@anasipproxy.aastra.com” on port “5060” Status is “Registered” Backup registrar is used (“Yes”) SIP Error Number Displays on accounts when registration fails with the SIP proxy server. Example:...
Page 105: Restarting Your Phone
• If the settings for the IP phone on the IP PBX system have been modified. You can restart the phone using the IP Phone UI or the Aastra Web UI. Restarting the Phone Using the IP Phone UI IP Phone UI...
Page 106 IP Phone Administrator Guide Administrator Level Options Restarting the Phone Using the Aastra Web UI Aastra Web UI Click on Operation->Reset->Phone. Click to restart the phone. 3-14 41-001160-03 Rev 00, Release 2.5...
Page 107: Set Phone To Factory Defaults/Erase Local Configuration
<mac>.cfg, and local configuration. Performing this action results in losing all user-modified settings.You can reset a phone to factory defaults using the IP Phone UI or the Aastra Web UI. Setting Factory Defaults Using the IP Phone UI...
Page 108 IP Phone Administrator Guide Administrator Level Options Settings Factory Defaults Using the Aastra Web UI Aastra Web UI Step Action Click on Operation->Reset->Current Settings. In the "Restore to Factory Defaults" field, click This restores all factory defaults, and removes any saved configuration and directory list files.
Page 109 You can reset the IP Phone’s local configuration if required. The local configuration is the last updated configuration you performed using the IP Phone UI or the Aastra Web UI. Performing this action results in losing all recently user-modified settings. For more information about local configuration, see Chapter 1, the section, “Configuration File Precedence”...
Page 110 IP Phone Administrator Guide Administrator Level Options Erasing the Phone’s Local Configuration Using the Aastra Web UII Aastra Web UI Step Action Click on Operation->Reset->Current Settings. In the "Remove Local Configuration Settings" field, click This removes the last customized configuration settings made on the phone.
Page 111: Basic Settings
IP Phone in the network. The following sections identify the options available to an Administrator only, or where indicated, to a User and Administrator. These tables also identify whether you can configure them using the Aastra Web UI, IP Phone UI, or the configuration files. General Settings Parameter in...
Page 112 The parking of a live call to a specific extension. Note: This option can This feature on the Basic Preferences screen is be set by both Users available on all phones EXCEPT the 9143i, 6751i, and Administrators. and 6753i. To configure the Park feature on a global basis, see Chapter 5, the section, “Park Calls/Pick Up Parked...
Page 113 Administrator Options Administrator Level Options Parameter in Parameter in Description Aastra Web UI Configuration Files Call Waiting call waiting Enable or disables Call Waiting on the IP Phone. Note: This option can For more information on this feature, see. “Call be set by both Users Waiting/Call Waiting Tone”...
Page 114 IP Phone Administrator Guide Administrator Level Options Parameter in Parameter in Description Aastra Web UI Configuration Files Preferred Line preferred line Specifies the preferred line to switch focus back to when incoming or outgoing calls end on the phone. Note: This option can For more information on this feature, see “Preferred...
Page 115 Administrator Options Administrator Level Options Parameter in Parameter in Description Aastra Web UI Configuration Files Call Forward Key Mode call forward key mode Allows you to configure the Call Forward mode to use on the phone (Account, Phone, or Custom). You can...
Page 116 Intercom calls, and specifies the configuration to use when making the Intercom call Parameter in Parameter in Description Aastra Web UI Configuration Files Incoming Intercom Settings (all models) Auto-Answer sip allow auto answer Enables or disables the IP phone to allow automatic answering for an Intercom call.
Page 117 Administrator Options Administrator Level Options Parameter in Parameter in Description Aastra Web UI Configuration Files Outgoing Intercom Settings (8 and 11-Line LCD phones) Type sip intercom type Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed.
Page 118: Group Paging Rtp Settings
IP Phone Administrator Guide Administrator Level Options Group Paging RTP Settings Parameter in Parameter in Description Aastra Web UI Configuration Files Paging listen addresses paging group listening Allows you to specify up to 5 listening multicast addresses to send/receive a Real Time Transport...
Page 119 Administrator Options Administrator Level Options Ring Tones Parameter in Parameter in Parameter in Description IP Phone UI Aastra Web UI Configuration Files Tone Set Tone Set tone set Globally sets a tone set for a specific country Note: This option can...
Page 120 IP Phone Administrator Guide Administrator Level Options Parameter in Parameter in Description Aastra Web UI Configuration Files External alert external When an "alert external" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 121 Administrator Options Administrator Level Options Directed Call Pickup (DCP) Parameter in Parameters in Description Aastra Web UI Configuration Files Directed Call Pickup directed call pickup Enables or disables the use of "directed call pickup" feature. For more information on this feature, see “Directed...
Page 122 IP Phone Administrator Guide Administrator Level Options Auto Call Distribution (ACD) Settings Parameter in Parameters in Description Aastra Web UI Configuration Files Auto Available acd auto available Enables or disables the use of the ACD Auto-Available Timer. For more information on this feature, see “Automatic...
Page 123: Time And Date
Administrator Level Options Time and Date Parameter in Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Time Format Time Format time format This parameter changes the time to 12 hour or 24 hour format. Use Note: This option can “0”...
Page 124 IP Phone Administrator Guide Administrator Level Options Parameter in Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Time Server 1 Time Server 1 time server1 This parameter allows you to set the IP address of Time Server 1 Note: This option can in dotted decimal format.
Page 125: Live Dialpad
Aastra Web UI Configuration Files WebPage Language language The language you want to display in the IP Phone UI and the Aastra Web UI. Note: This option can Valid values for all models are: be set by both Users 0 (English) and Administrators.
Page 126 Note: This option can parameter allows users to enter text and characters in be set by both Users the IP Phone UI, Aastra Web UI, and in XML and Administrators. applications via the keypad on the phone, in the language(s) specified.
Page 127: Account Configuration
• Account • Phone • Custom You can set the modes for DND and CFWD in the Aastra Web UI at the path Basic Settings->Preferences->General, or using the following parameters in the configurations files: • dnd key mode • call forward key mode The following table describes the behavior of the mode settings for DND and CFWD.
Page 128 ON or OFF. you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.)
Page 129: Network Settings
The following paragraphs describe the network parameters you can configure on the IP phone. Network settings are in two categories: • Basic network settings • Advanced network settings Note: Specific parameters are configurable using the Aastra Web UI only and are indicated where applicable. 41-001160-03 Rev 00, Release 2.5 3-37...
Page 130: Basic Network Settings
Network settings, or if DHCP is disabled, you can set the Network options manually. Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files DHCP DHCP dhcp Enables or disables DHCP. Enabling DHCP populates the required network information.
Page 131 Administrator Options Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Subnet Mask Subnet Mask subnet mask Subnet mask defines the IP address range local to the IP phone. To assign a static subnet mask, disable DHCP.
Page 132 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Secondary DNS Secondary DNS dns2 A service that translates domain names into IP addresses. To assign static DNS addresses, disable DHCP.
Page 133: Advanced Network Settings
Administrator Level Options Advanced Network Settings Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files DHCP User Class DHCP User Class dhcp userclass Specifies the User Class DHCP Option 77 that the phone sends to the configuration server with the DHCP Request packet.
Page 134 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files LLDP Support LLDP lldp Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) on the IP Phone.
Page 135 Administrator Options Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files UPnP UPnP upnp manager Enables or disables Universal Plug and Play (UpnP) on the IP phone. If you set this parameter to “0”, you...
Page 136 Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files NAT RTP Port NAT RTP Port sip nat rtp port Indicates the port through which the RTP packets are sent. This value...
Page 137 Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files NTP Time Servers time server disabled Enables or disables the time server. This parameter affects the time server1, time server2, and time server3 parameters.
Page 138 Advanced Network Settings includes HTTPS settings for the IP Phones. Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files HTTPS HTTPS Server - https redirect http get Allows or disallows redirection from Redirect HTTP to...
Page 139 Administrator Options Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Client Method HTTPS Client https client method Defines the security method that the Method client advertises to the server during the Secure Socket Layer (SSL) handshake.
Page 140 Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Cert Validation Validate Certificates https validate certificates Enables or disables the HTTPS validation of certificates on the phone. When this parameter is set...
Page 141 Administrator Options Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Check Hostnames Check Certificate https validate hostnames Enables or disables the HTTPS validation of hostnames on the Hostnames phone. For more information, see Chapter “HTTPS Server Certificate...
Page 142 Advanced Network Settings include Type of Service (ToS) and Differentiated Services Code Point (DSCP) for the IP phones. Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Type of Service tos sip The Differentiated Services Code SIPt Point (DSCP) for SIP packets.
Page 143 You can enable or disable VLAN and set specific VLAN IDs and priorities under Network Settings. Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Global Settings VLAN Enable VLAN Enable tagging enabled Enables or disables VLAN on the IP phones.
Page 144 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files SIP Priority SIP Priority tos priority map This parameter is based on the RTP Priority RTP Priority Type of Service (ToS), Differentiated...
Page 145 Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files PC Port Settings (Port 1) PC Port VLAN ID VLAN ID VLAN id port 1 Specifies the VLAN ID used to pass packets through to a PC via Port 1.
Page 146 Specific parameters are configurable on a global and per-line basis. You can also configure specific parameters using the IP Phone UI, the Aastra Web UI, or the configuration files. If you have a proxy server or have a SIP registrar present at a different location than the PBX server, the SIP parameters may need to be changed.
Page 147 Administrator Level Options Basic SIP Authentication Settings Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Screen Name Screen Name sip screen name Name that displays on the idle (global) screen. Valid values are up to 20 (Global and alphanumeric characters.
Page 148 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Auth Name Authentication Name sip auth name Authorization name used in the (global) username field of the Authorization...
Page 149 Administrator Level Options Basic SIP Network Settings Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Proxy Server Proxy Server sip proxy ip IP address of the SIP proxy server. (global) Up to 64 alphanumeric characters.
Page 150 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Outbound Proxy sip outbound proxy Address of the outbound proxy Server server server. All SIP messages originating (global)
Page 151 Administrator Options Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Backup Registrar sip backup registrar ip The address of the backup registrar Server (global) (typically, the backup SIP proxy) for...
Page 152: Advanced Sip Settings
Administrator Level Options Advanced SIP Settings In addition to the basic SIP settings, you can also configure the following advanced SIP parameters. These parameters are configurable via the Aastra Web UI and the configuration files on a global basis only. Parameter in...
Page 153 Subscription” page 6-17. Send MAC Address in sip send mac Adds an "Aastra-Mac:" header to the SIP REGISTER Message REGISTER messages sent from the phone to the call server, where the value is the MAC address of the phone. For more information about this parameter, see Chapter 6, the section, “MAC Address/...
Page 154 Aastra Web UI Configuration Files Send Line Number in sip send line Adds an "Aastra-Line:" header to the SIP REGISTER Message REGISTER messages sent from the phone to the call server, where the value is the line number that is being registered.
Page 155 Administrator Options Administrator Level Options Parameter in Parameters in Description Aastra Web UI Configuration Files Transport Protocol sip transport protocol The protocol that the Real-Time Transport Protocol (RTP) port on the IP phone uses to send out SIP signaling packets.
Page 156 IP Phone Administrator Guide Administrator Level Options Parameter in Parameters in Description Aastra Web UI Configuration Files Local SIP TLS Port sip local tls port Specifies the local source port (SIPS/TLS) from which the phone sends SIP messages. Note: It is recommended that you avoid the conflict with any TCP ports being used.
Page 157 Administrator Options Administrator Level Options Parameter in Parameters in Description Aastra Web UI Configuration Files BLF Subscription Period sip blf subscription period Specifies the time period, in seconds, that the IP phone resubscribes the BLF subscription service after a software/firmware upgrade or after a reboot of the IP phone.
Page 158 XML SIP Notify sip xml notify event Enables or disables the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone.
Page 159: Rtp Settings
You can configure the following RTP settings. Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files RTP Port Base RTP Port sip rtp port The RTP port is used for sending DTMF tones and for the audio stream.
Page 160 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Customized Codec sip customized codec Specifies a customized Codec Preference List preference list which allows you to use the preferred Codecs for this IP phone.
Page 161: Autodial Settings
You can configure the following Autodial settings. Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Autodial Number sip autodial number Globally or on a per-line basis, specifies the SIP phone number that (Global and...
Page 162: Line Settings
6751i 6753i 6755i 6757i 6757i CT On the IP Phones, you can configure the following on a per-line basis using the configuration files or the Aastra Web UI: • Basic SIP Authentication Settings • Basic SIP Network Settings • Advanced SIP Settings (Missed Call Summary Subscription only) •...
Page 163: Softkeys, Programmable Keys, Expansion Module Keys
The available keys for configuration depend on the IP phone model as shown in the following table. Expansion Module IP Phone Model Softkeys Keys Programmable Keys 9143i Not Applicable 9480i Not Applicable 9480i CT Not Applicable 6730i...
Page 164: Action Uri
IP Phone Administrator Guide Administrator Level Options For information about configuring softkeys, programmable keys, and expansion module keys, see Chapter 5, the section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” page 5-142. Action URI The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain XML events occur.
Page 165 Specifies the interval, in seconds, between calls from the phone to the "action uri poll". You can set these parameters using the configuration files or the Aastra Web UI. Reference For more information about setting the Action URIs for XML applications, see “XML Action URIs”...
Page 166 IP Phone Administrator Guide Administrator Level Options Polling Action URIs Another way to reach a phone behind a NAT/firewall is to have the phone make an XML call at periodic intervals. An Administrator can use the action uri poll to command the phone to perform an XML call at configurable intervals.
Page 167: Configuration Server Settings
Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Download Protocol Settings Download Protocol Download Protocol download protocol Protocol to use for downloading new versions of software to the IP phone.
Page 168 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Primary TFTP TFTP Server tftp server The TFTP server’s IP address or qualified domain name. If DHCP is...
Page 169 Administrator Options Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Alternate TFTP Alternate TFTP Path alternate tftp path Specifies the path name for which the configuration files reside on the Path Alternate TFTP server for downloading to the IP Phone.
Page 170 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files FTP Path FTP Path ftp path Specifies the path name for which the configuration files reside on the FTP server for downloading to the IP Phone.
Page 171 Administrator Options Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files HTTP Server HTTP Server http server The HTTP server’s IP address. This will become effective after this configuration file has been downloaded into the phone.
Page 172 IP Phone Administrator Guide Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Download Server HTTPS Server https server The HTTPS server’s IP address. This will become effective after this configuration file has been downloaded into the phone.
Page 173 24-hour period. This parameter works with TFTP, FTP, and HTTP servers. Notes: 1. If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. 2. Any changes made using the...
Page 174 IP phone. 2. The value of 00:00 is 12:00 A.M. 3. When selecting a value for this parameter in the Aastra Web UI, the values are in 30-minute increments only. 4. When entering a value for this...
Page 175 Administrator Options Administrator Level Options Parameter In Parameter in Parameters in Description IP Phone UI Aastra Web UI Configuration Files Days auto resync days Specifies the amount of days that the phone waits between checksync operations. Note: A value of 0 causes the phone to checksync every time the clock reads the proper time.
Page 176: Firmware Update Features
Using the “Firmware Update” page in the Aastra Web UI at the location Advanced Settings->Firmware Update. • Using the IP Phone UI or the Aastra Web UI to restart the phone. The phone automatically looks for firmware updates and configuration files during the boot process.
Page 177: Tls Support
An Administrator can configure the following parameters for TLS Support. Parameter Parameter in Parameters in Description Aastra Web UI Configuration Files IP Phone UI Transport Protocol sip transport protocol Specifies the protocol that the RTP port on the IP phone uses to send out SIP signaling packets.
Page 178 Persistent TLS requires the outbound proxy server and outbound proxy port parameters be configured in either the configuration files or the Aastra Web UI (Advanced Settings->Global SIP->Basic SIP Network Settings). There can be only one persistent TLS connection created per phone.
Page 179 This parameter is required when configuring TLS (optional for Persistent TLS.) Note: The certificate files must use the format “.pem”. To create custom certificate files to use on your IP phone, contact Aastra Technical Support. For more information, see Chapter 6, the section, “Transport Layer Security (TLS)”...
Page 180 This parameter is required when configuring TLS or Persistent TLS. Note: The certificate files must use the format “.pem”. To create custom certificate files to use on your IP phone, contact Aastra Technical Support. For more information, see Chapter 6, the section, “Transport Layer Security (TLS)”...
Page 181: 802.1X Support
Note: If configuring 802.1x using the IP Phone UI, the certificates and private keys must already be configured and stored on the phone. Use the configuration files or the Aastra Web UI to load certificates and private keys. An Administrator can configure the following parameters for the 802.1x Protocol.
Page 182 Specifies the password used for the MD5 authentication of the phone. Password Note: The value you enter for this parameter also displays in the Aastra Web UI at the path Advanced Settings-> 802.1x Support->EAP-MD5 Settings->MD5 Password. The password displays as “*******”.
Page 183 Administrator Options Administrator Level Options Parameter Parameter in Parameters in Description Aastra Web UI Configuration Files IP Phone UI Private Key 802.1x private key Specifies the file name that contains the private key. Filename For more information, see Chapter 6, the section, “802.1x Support”...
Page 184: Troubleshooting
IP Phone Administrator Guide Administrator Level Options Troubleshooting The Troubleshooting feature in the Aastra Web UI provides tasks that a system administrator can perform on the IP phones for troubleshooting purposes. Using this feature, a system administrator can: • Assign an IP address and IP port in which to save log files •...
Page 185: About This Chapter
Global SIP features on the IP Phone. These features are password protected on the IP Phone UI and the Aastra Web UI. This chapter also includes procedures for configuring the Network and Global SIP features via the configuration files, the IP Phone UI, and the Aastra Web UI where applicable.
Page 186 IP Phone Administrator Guide About this chapter Topics This chapter covers the following topics: Topic Page Overview page 4-3 Network Settings page 4-4 Basic Network Settings page 4-4 Advanced Network Settings page 4-30 Global SIP Settings page 4-70 Basic SIP Settings page 4-71 Advanced SIP Settings (optional) page 4-86...
Page 187: Overview
UI, from the Aastra Web UI, or the configuration files. Administrator level options are password protected in both the IP phone UI and the Aastra Web UI. Note: An administrator has the option of enabling and disabling the use of password protection in the IP phone UI.
Page 188: Network Settings
IP Phone Administrator Guide Network Settings Network Settings This section describes the basic network settings on the IP phone which include configuring for: • DHCP • IP Address (of phone) • Subnet Mask (of phone) • Gateway • Primary DNS •...
Page 189 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings • FTP Path • HTTP Server • HTTP Path • HTTP Port • HTTPS Server • HTTPS Path • HTTPS Port The network administrator chooses which of these parameters (if any) are supplied to the IP phone by the DHCP server.
Page 190 IP Phone Administrator Guide Network Settings Enabling/Disabling DHCP Using the IP Phone UI Use the following procedure to enable/disable DHCP on the phone using the IP Phone UI. IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu.
Page 191 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Enabling/Disabling DHCP Using the Aastra Web UI Use the following procedure to enable/disable DHCP using the Aastra Web Aastra Web UI Step Action Click on Advanced Settings->Network->Basic Network Settings. Enable the "DHCP" field by checking the check box. (Disable this field by unchecking the box).
Page 192 Options 60 and 43 The Aastra phones also support Option 60 and Option 43 as per RFC 2132. Option 60 (Vendor Class Identifier) provides the DHCP server with a unique identifier for each phone model. This enables a system administrator to send the phone a customized Server Configuration in option 43.
Page 193 6757i phones to use FTP and the 6757i CT phones to use TFTP from the same server. Linux Example A System Administrator can enter the following in the Aastra IP Phone configuration file: option space AastraIPPhone57i;...
Page 194 IP Phone Administrator Guide Network Settings Your DHCP server configuration file, such as the dhcpd.conf file, may include one of these lines to configure the configuration server protocol and the server details. Protocol Format Examples HTTP http://<server>/<path> option tftp-server-name “http://192.168.1.45”; option tftp-server-name “http://192.168.1.45/path”;...
Page 195 DHCP Reply Packet, the hostname is ignored. An Administrator can change the “Hostname” for the DHCP Option 12 via the configuration files, the IP Phone UI, and the Aastra Web UI. Configuring DHCP Option 12 Hostname on the IP Phone Use the following procedures to configure DHCP Option 12 Hostname on the IP Phone.
Page 196 IP Phone Administrator Guide Network Settings Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu. On the 6751i: Press Services, and then select Options->Administrator Menu. Select Network Settings. Select Hostname. By default, the “Hostname” field is automatically populated with [<Model><MAC address>] of your phone (for example, 53i00085D164435).
Page 197 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Aastra Web UI Click on Advanced Settings->Network->Basic Network Settings. Hostname By default, the “Hostname” field is automatically populated with [<Model><MAC address>] of your phone (for example, 53i00085D164435). If you want to change the hostname, enter a hostname for your phone in the “Hostname” field.
Page 198 DHCP Server. An Administrator can configure the DHCP Option 77 User Class via the configuration files, the IP Phone UI, and the Aastra Web UI. Configuring DHCP Option 77 User Class on the IP Phone Use the following procedures to configure DHCP Option 77 User Class on the IP Phone.
Page 199 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu. On the 6751i: Press Services, and then select Options->Administrator Menu. Select Network Settings. Select DHCP Settings. Select DHCP User Class.
Page 200 IP Phone Administrator Guide Network Settings Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings. DHCP User Class In the “DHCP User Class” field, enter a DHCP User Class to apply to your phones. For example, “admin”. Valid values are up to 64 alpha-numeric characters.
Page 201 In addition, an administrator can override this order of precedence by setting a configuration parameter called, dhcp config option override (configuration files), DHCP Download Options (Aastra Web UI), or Download Options (IP Phone UI). Setting this parameter results in the phone only using the chosen DHCP option and ignoring the other options.
Page 202 IP Phone Administrator Guide Network Settings Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu. On the 6751i: Press Services, and then select Options->Administrator Menu. Enter you Administrator password and press Enter. Select Network Settings. Select DHCP Settings.
Page 203 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings. DHCP Download Options Parameter In the “DHCP Download Options” field, select an option to use to override the normal precedence order. Valid values are: 43, 160, 159, 66.
Page 204 IP Phone Administrator Guide Network Settings Configuration Server Download Precedence An Administrator can set the phone’s download precedence to ignore DHCP, (only during the boot when the remote configuration server is contacted) and use the following precedence instead: Configuration URI, DHCP, and then Direct configuration.
Page 205 Network Settings Configuring a Download Precedence Using the IP Phone UI Use the following procedure to configure a download precedence using the IP Phone UI. Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu. On the 6751i: Press Services, and then select Options->Administrator Menu.
Page 206 DHCP Download Options Parameter In the “DHCP Download Options” field, select “Disabled” from the list of options. Note: In the Aastra Web UI, the “Disabled” download option performs the same function as the “-1” in the configuration files (ignores DHCP options). Click to save your setting.
Page 207 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Multiple DHCP Servers The IP Phones can receive messages from multiple DHCP servers. After the phone receives its first DHCP message, it listens for a specific time period, for more DHCP messages. If the first DHCP offer contains configuration server information (Options 43, 66, 159 or 160), then the phone times out and continues using the first DHCP offer, without listening for more DHCP offers.
Page 208 “Configuration Server Protocol” page 4-112. You can configure the network settings using the configuration files, the IP phone UI, or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network Settings”...
Page 209 Select Gateway and enter the gateway address. Select DNS and enter a Primary and/or Secondary DNS server. Press Done to save the changes. The IP phone is manually configured. Aastra Web UI Step Action Click on Advanced Settings->Network->Basic Network Settings.
Page 210 There are two Ethernet ports on the rear of the IP phones: LAN Port and PC Port. Using the Aastra Web UI, you can select the type of transmission you want these ports to use to communicate over the LAN. The IP phones support each of the following methods of transmission: •...
Page 211 Configuring the LAN Port and PC Port You can configure the Ethernet port transmission method to use on the IP phones using the configuration files, the IP Phone UI, or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network...
Page 212 IP Phone Administrator Guide Network Settings IP Phone UI Step Action Select a negotiation method to use on port 0 and press Done. Valid values are: • AutoNegotiation • FullDuplex 10Mbps • FullDuplex 100Mbps • HalfDuplex 10Mbps • HalfDuplex 100Mbps Default is AutoNegotiation.
Page 213 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Basic Network Settings. In the “LAN Port” field, select a negotiation method to use on port 0. Valid values are: • Auto Negotiation •...
Page 214: Advanced Network Settings
Translation (NAT), Nortel NAT, Network Time Protocol (NTP) Time Servers, Virtual LAN (VLAN), and Quality of Service (QoS), and Universal Plug and Play (UPnP) using the Aastra Web UI or the configuration files. Note: The available advanced network parameters via the IP phone UI are NAT, Nortel NAT, UPnP, VLAN, and QoS only.
Page 215 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Nortel Proxy/Registrar The phone at IP address 10.10.10.10 is configured to register with the proxy at 63.251.195.10. Because it is a Nortel proxy, the configuration must additionally include the "sip nortel nat support" and "sip nortel nat timer" settings, telling the firmware to enhance the protocols with Nortel specific content.
Page 216 Protocol between the phone and the router/firewall. Configuring Nortel NAT (optional) You can configure Nortel NAT using the configuration files, the IP phone UI, or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network...
Page 217 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Network Settings. Select NAT Settings.
Page 218 IP Phone Administrator Guide Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. Select Yes (enable) or No (disable) in the "Nortel NAT Traversal Enabled" field to enable or disable NAT for a Nortel network. Enter a time, in seconds, in the "Nortel NAT timer" field. Valid values are 0 to 2147483647.
Page 219 Configuring NAT Address and Port (optional) You can also configure a specific NAT address and port on the IP phone using the configuration files, IP Phone UI, or Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network...
Page 220 IP Phone Administrator Guide Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. Enter a NAT IP address in the "NAT IP" field. The value must be entered in dotted decimal format. For example, 0.0.0.0. The “NAT IP” is the public IP address of your NAT device.
Page 221 You can configure the SIP and TLS source ports using the configuration files or the Aastra Web UI. After configuring these parameters, you must reboot the phone. If NAT is disabled, the port number also shows in the VIA and Contact SIP headers.
Page 222 IP Phone Administrator Guide Network Settings Configuring SIP and TLS Source Ports Using the Configuration Files You use the following parameters to configure SIP and TLS ports for NAT traversal: • sip local port • sip local tls port Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the sections: •...
Page 223 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Configuring SIP and TLS Source Ports Using the Aastra Web UI Use the following procedure to configure SIP and TLS source ports using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings.
Page 224 IP Phone Administrator Guide Network Settings Aastra Web UI The “Local SIP TLS Port” field has a default value of 5061. Change this value if required to a value greater than 1024 and less than 65535. Note: It is recommended that you avoid the conflict with any TCP ports being used. For example: WebUI HTTP server on 80/tcp and HTTPS on 443/tcp.
Page 225 • Execution of HTTP GET and POST requests received over a secure connection. Using the configuration files, the IP phone UI, or the Aastra Web UI, you can configure the following regarding HTTPS: • Specify HTTPS security client method to use (TSLv1 or SSLv3) •...
Page 226 IP Phone Administrator Guide Network Settings IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Configuration Server. Select HTTPS Settings. Configure HTTPS Client Select HTTPS Client.
Page 227 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. Select an HTTPS client method to use from the HTTPS Client Method field. Valid values are: SSL 3.0 (default) TSL 1.0...
Page 228 User-provided certificates are based on a filename specified in the configuration parameter, https user certificates (Trusted Certificates Filename in the Aastra Web UI; User-provided certificates are not configurable via the IP Phone UI). Note: Certificates that are signed by providers other than Verisign, GeoTrust or Thwate do not verify on the phone by default.
Page 229 If any of these validation steps fail, the connection is rejected. Certificate validation is controlled by three parameters which you can configure via the configuration files, the IP Phone UI, or the Aastra Web UI: • https validate certificates - Enables/disables validation •...
Page 230 IP Phone Administrator Guide Network Settings Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu. On the 6751i: Press Services, and then select Options->Administrator Menu. Select Configuration Server. Select HTTPS Settings->Cert. Validation. The following list displays: •...
Page 231 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Aastra IP Phone UI Step Action Press DONE to save the change and return to the Certificates screen. Note: This change is immediately applied after pressing DONE. Enable/Disable HTTPS Validate Hostnames Select Check Hostnames.
Page 232 IP Phone Administrator Guide Network Settings Aastra Web UI Click on Advanced Settings->Network->HTTPS Settings. HTTPS Validation Certificate Parameters The “Validate Certificates” field is enabled by default. To disable validation of certificates, click the check mark in the box to clear the check mark.
Page 233 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Aastra Web UI If you require the download of User-provided certificates in a .PEM formatted file, enter the file name in the format <filename.pem> in the “Trusted Certificates Filename” field. For example: trustedCerts.pem...
Page 234 SIP calls and XML pushes without interruption. UPnP does not work with multiple firewalls. You can enable UPnP on remote IP phones using the configuration files, the IP Phone UI, or the Aastra Web UI. Using the configuration files, you can enable UPnP using the following parameters: •...
Page 235 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings A User or Administrator can specify UPnP on specific lines using the configuration files (using the “upnp mapping lines” parameter) or the Aastra Web UI (at the path Basic Settings->Preferences->UPnP Mapping Lines). Reference...
Page 236 Step Action Press Done (3 times) to save the changes. Note: The session prompts you to restart the IP phone to apply the configuration settings Select Restart. Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. 4-52 41-001160-03 Rev 00, Release 2.5...
Page 237 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Aastra Web UI Step Action The “UPnP” field is disabled by default. To enable UPnP, place a check in the “Enabled” box. Uncheck the box to disable this field. This field enables and disable UPnP on the IP phone.
Page 238 VLAN parameters. If you choose to change these parameters, you can configure them using the configuration files, the IP Phone UI, or the Aastra Web UI. The following sections describe the VLAN features you can configure on the IP phones.
Page 239 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings The following parameters allow an administrator to configure ToS, QoS, and DiffServ QoS for VLAN: Parameters in Configuration Files Parameters in Aastra Web UI Global tagging enabled VLAN enable priority non-ip...
Page 240 IP Phone Administrator Guide Network Settings DSCP Range/VLAN Priority Mapping DSCP bits in the ToS field of the IP header are set for RTP, RTCP, and SIP packets using either the default values or the values configured via the "tos sip", "tos rtp", and "tos rtcp"...
Page 241 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings The following table identifies the default DSCP of protocols. Protocol Default DSCP Name Values in the ToS Field rtcp Configuring Type of Service (ToS)/DSCP (optional) Use the following procedures to configure ToS/DSCP on the IP phone. Note: ToS/DSCP is enabled by default.
Page 242 IP Phone Administrator Guide Network Settings IP Phone UI Step Action Select Type of Service SIP. Select Type of Service RTP. Select Type of Service RTCP. Enter a value for “Type of Service SIP”. Default is 26. Enter a value for “Type of Service RTP”. Default is 46. Enter a value for “Type of Service RTCP”.
Page 243 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Type of Service,DSCP. Select a Protocol field: • “SIP” • “RTP” • “RTCP” Enter a value from 0 to 63. Default values are as follows:...
Page 244 IP Phone Administrator Guide Network Settings Configuring VLAN (optional) Use the following procedures to configure VLAN on the IP phone. Notes: VLAN is disabled by default. When you enable VLAN, the IP phones use the default settings for each VLAN parameter. You can change the default settings if required using the following procedure.
Page 245 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings IP Phone UI Step Action Press Done (3 times) to return to the VLAN Settings menu. To set VLAN ID and priority for LAN Port (Port 0): Select Phone VLAN. Select Phone VLAN ID and enter a value from 1 to 4094 to specify the VLAN ID for the LAN Port.
Page 246 IP Phone Administrator Guide Network Settings IP Phone UI Step Action Enter a value from 1 to 4095 to specify the VLAN ID for the PC Port. Default is 1. Note: If you set the PC Port VLAN ID (Port 1) to 4095, all untagged packets are sent to this port. The following is an example of configuring the phone on a VLAN where all untagged packets are sent to the PC Port (passthrough port).
Page 247 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->VLAN. To globally enable/disable VLAN and set priority for non-IP packets: Enable VLAN by checking the VLAN Enable field check box. (Disable this field by unchecking the check box).
Page 248 IP Phone Administrator Guide Network Settings Aastra Web UI Step Action To set VLAN ID and priority for the PC Port (Port 1): Enter a VLAN ID value from 1 to 4095 in the VLAN ID field. Default is 1.
Page 249 IP address and the port from which thre request came. An Administrator can configure “Rport” using the configuration files or the Aastra Web UI. Configuring Rport Using the Configuration Files Use the following procedures to configure Rport on your phone.
Page 250 IP Phone Administrator Guide Network Settings Configuring Rport Using the Aastra Web UI Use the following procedure to configure Rport on your phone using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings. Rport Parameter In the "Advanced Network Settings" section, enable the "Rport (RFC3581" field by checking the check box.
Page 251 Network Time Protocol (NTP) is a protocol that the IP phone uses to synchronize the phone clock time with a computer (configuration server) in the network. To use NTP, you must enable it using the configuration files or the Aastra Web UI. You can specify up to three time servers in your network.
Page 252 Enter the IP Address (in dotted decimal) or qualified domain name for the Time Server. Press Done to save the change. Use the following procedure to enable/disable and configure the NTP Servers using the Aastra Web UI. Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings.
Page 253 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Aastra Web UI Step Action Enter an IP address or qualified domain name in the "Time Server 1", "Time Server 2", and/or "Time Server 3" field(s) to specify the location of the NTP time server.
Page 254: Global Sip Settings
You configure and modify these parameters and associated values using the configuration files, the IP phone UI, or the Aastra Web UI. The Aastra Web UI and configuration file methods configure global and per-line SIP settings on the IP phone.
Page 255: Basic Sip Settings
Specific parameters are configurable on a global and per-line basis. You can also configure specific parameters using the IP Phone UI, the Aastra Web UI, or the configuration files. If you have a proxy server or have a SIP registrar present at a different location than the PBX server, the SIP parameters may need to be changed.
Page 256 For more information about centralized conferencing, see Chapter 5, the section, “Centralized Conferencing (for Sylantro and Broadsoft Servers)” page 5-363. SIP Per-Line Parameters IP Phone UI Parameters Aastra Web UI Parameters Configuration File Parameters SIP Per-Line Authentication Parameters • Screen Name •...
Page 257 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Specific sets of SIP parameters are inter-dependent with each other. To prevent conflicting parameter values from being applied, per-line values always take precedence over the corresponding set of global values. For example, if a parameter value is configured for one of the per-line sets, all parameters from that set are applied and all parameters from the corresponding global section are ignored, even if some of the parameters within the global set are...
Page 258 You can configure the backup SIP proxy on a global or per-line basis via the configuration files or the Aastra Web UI. SIP Outbound Support The IP Phones support draft-ietf-sip-outbound-15. That specification describes...
Page 259 The IP phone performs an SRV lookup when the IP address of the server is FQDN and the corresponding port is 0. For example, if the phone is configured with sip proxy ip of "ana.aastra.com", and sip proxy port of "0", the SRV lookup may return multiple servers, based on the priorities if one is selected as primary and others are selected as secondary.
Page 260 IP Phone Administrator Guide Global SIP Settings Dynamic SIP Registration and Subscription Afeature on the IP Phones allow an Administrator to change the account information on a phone and have it dynamically update to the phone when the phone is inactive (phone not being used) without having to reboot the phone. This feature tracks the use of the phone’s account so that when the phone becomes inactive, the new information can be applied.
Page 261 Note: The dynamic SIP feature performs without having to reboot the phone. If an Administrator changes the account information via the Aastra Web UI, the IP Phone UI, or via an XML Push, the phone checks if dynamic SIP is enabled. If dynamic SIP is enabled, the dynamic SIP feature proceeds as described in the previous paragraph.
Page 262 Configuring Basic SIP Network Settings (optional) You can configure SIP settings using the configuration files, the IP Phone UI, or the Aastra Web UI. Note: To configure the SIP settings per-line, use the configuration files or the Aastra Web UI.
Page 263 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select SIP Settings.
Page 264 IP Phone Administrator Guide Global SIP Settings IP Phone UI Step Action Select User Name to enter the username in the name field of the SIP URI for the IP phone, and for registering the phone at the registrar. Note: The IP phones allow usernames containing dots (“.”). You can also enter the same user name for different registrar and proxy IP addresses.
Page 265 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action For global configuration, click on Advanced Settings->Global SIP->Basic SIP Settings. 41-001160-03 Rev 00, Release 2.5 4-81...
Page 266 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Step Action Or, for per-line configuration, click on Advanced Settings->Line N (1-9). To configure SIP authentication settings: In the "Screen Name" field, enter the screen name that displays on the idle screen.
Page 267 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action In the "Screen Name 2" field, enter the text you want to display on the phone under the “Screen Name” on the idle screen.
Page 268 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Step Action In the "Line Mode" field, select "Generic" for normal mode, "BroadSoft SCA" for a BroadWorks network, or "Nortel" for a Nortel network. To configure SIP network settings: In the "Proxy Server" field, enter an IP address or fully qualified host name of the SIP proxy server.
Page 269 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action To enter a value in the “Conference Server URI” field, see Chapter 5, the section, “Centralized Conferencing (for Sylantro and Broadsoft Servers)” page 5-363.
Page 270: Advanced Sip Settings (Optional)
Advanced SIP Settings on the IP Phone allow you to configure specific features on the phone. The following table provides a list of Advanced SIP Settings that you can configure using the Aastra Web UI or the configuration files. Aastra Web UI Parameters...
Page 271 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Parameters Configuration File Parameters BLF Subscription Period (see Chapter sip blf subscription period (see Chapter ACD Subscription Period (see Chapter sip acd subscription period (see Chapter...
Page 272 IP Phone Administrator Guide Global SIP Settings Reference Refer to Appendix A,“Advanced SIP Settings” page A-103 for a description of each of the above parameters. For more information about Blacklist Duration and Whitelist Proxy, see Chapter 6, “Configuring Advanced Operational Features.” Configuring Advanced SIP Settings Use the following procedures to configure the advanced SIP settings on the IP phone.
Page 273 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action For Global configuration, click on Advanced Settings->Global SIP->Advanced SIP Settings. Or for per-line configuration, click on Advanced Settings->Line N. 41-001160-03 Rev 00, Release 2.5...
Page 274 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Step Action Enable the "Explicit MWI Subscription" field by checking the check box. (Disable this field by unchecking the check box. Default is disabled). If the IP phone has a message waiting subscription with the Service Provider, a Message Waiting Indicator (MWI) (LED or display icon) tells the user there is a message on the IP Phone.
Page 275 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action Enable the “AS-Feature-Event Subscription” field by checking the check box. (Disable this field by unchecking the check box. Default is disabled). This feature enables or disables the specified line with the BroadSoft’s server-side DND, CFWD, or ACD features.
Page 276 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Step Action In the "Transport Protocol" field, select a transport protocol to use when sending SIP Real-time Transport Protocol (RTP) packets. Valid values are User Datagram Protocol (UDP) and Transmission Control Protocol (TCP), UDP, TCP, Transport Layer Security (TLS) or Persistent TLS.
Page 277 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action (For Sylantro Servers) The “ACD Subscription Period” field is enabled by default with a value of 3600 seconds. This feature sets the time period, in seconds, that the IP phone resubscribes the BLF subscription service after a software/firmware upgrade or after a reboot of the IP phone.
Page 278 (Disable this field by unchecking the check box. Default is disabled). Enabling this parameter allows the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone.
Page 279: Real-Time Transport Protocol (Rtp) Settings
DTMF tones are supported: • Support signals 0-9, #, * • Support durations up to 5 seconds You can set the following parameters for RTP on the IP Phones: Aastra Web UI Parameters Configuration File Parameters RTP Port sip rtp port Basic Codecs (G.711 u-Law, G.711 a-Law, G.729)
Page 280 5003, etc. You can configure the RTP port on a global-basis only, using the configuration files, the IP Phone UI, or the Aastra Web UI. Basic Codecs (G.711 u-Law, G.711 a-Law, G.729) CODEC is an acronym for COmpress-DECompress. It consists of a set of instructions that together implement one or more algorithms.
Page 281 Note: The basic and custom codec parameters apply to all calls, and are configured on a global-basis only using the configuration files or the Aastra Web UI. Customized Codec Preference List You can also configure the IP phones to use preferred Codecs. To do this, you must enter the payload value (payload), the packetization time in milliseconds (ptime), and enable or disable silence suppression (silsupp).
Page 282 Out-of-Band DTMF The IP phones support out-of-band Dual-Tone Multifrequency (DTMF) mode according to RFC2833. In the Aastra Web UI, you can enable or disable this feature as required. The "out-of-band DTMF" is enabled by default. In out-of-band mode, the DTMF audio is automatically clamped (muted) and DTMF digits are not sent in the RTP packets.
Page 283 DTMF method as Real-Time Transport Protocol (RTP), SIP info, or both. You can configure the DTMF method on a global or per-line basis using the configuration files or the Aastra Web UI. RTP Encryption The IP Phones include support for Secure Real-time Transfer Protocol (SRTP),...
Page 284 Disabling this feature forces the phone to ignore any negotiated value. You can configure silence suppression on a global-basis using the configuration files or the Aastra Web UI. 4-100 41-001160-03 Rev 00, Release 2.5...
Page 285 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Configuring RTP Features Use the following procedures to configure the RTP features on the IP phone. Configuration Files For specific parameters you can set for RTP features in the configuration files, see Appendix A, the section, “RTP, Codec, DTMF Global Settings”...
Page 286 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Step Action Click on Advanced Settings->Global SIP->RTP Settings. Global Settings. Click on Advanced Settings->Line <N>->RTP Settings. Per-Line Settings. 4-102 41-001160-03 Rev 00, Release 2.5...
Page 287 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action Enter an RTP Port Base in the RTP Port field. Default is 3000. The RTP Port indicates the port through which the RTP packets are sent. This value must specify the beginning of the RTP port range on the gateway or router.
Page 288 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Step Action Select a method to use from the “DTMF Method” list box. Valid values are RTP, SIP Info, Both. Default is RTP. Note: You can configure the DTMF Method on a global or per-line basis.
Page 289: Rtcp Summary Reports
Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings RTCP Summary Reports The IP phones include the capability of enabling/disabling the generation of RTCP summary reports using the SIP vq-rtcpxr event package. These RTCP summary reports include voice quality statistics according to draft-ietf-sipping-rtcp-summary-05 specifications including packet loss, jitter, and delay statistics, as well as call quality scores.
Page 290 IP Phone Administrator Guide Global SIP Settings Configuring RTCP Summary Reports Use the following procedure to configure RTCP summary reports. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “RTCP Summary Reports” page A-47.
Page 291: Autodial Settings
Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Autodial Settings The IP phones include a feature called “Autodial”. When you configure Autodial on an IP phone, the phone automatically dials a preconfigured number whenever it is off-hook. Depending on the configuration you specify, the Autodial functions as either a “hotline”, or as a “warmline,”...
Page 292 IP Phone Administrator Guide Global SIP Settings Configuring AutoDial Using the Configuration Files You use the following parameters to configure Autodial using the configuration files: Global Configuration • sip autodial number • sip autodial timeout Per-Line Configuration • sip lineN autodial number •...
Page 293 Global SIP Settings Configuring Autodial Using the Aastra Web UI Use the following procedure to configure Autodial using the Aastra Web UI. By default, your IP phone uses the global settings you specify for Autodial for all lines on your IP phone. However, you can also configure Autodial on a per-line basis.
Page 294 IP Phone Administrator Guide Global SIP Settings Aastra Web UI Per-Line Configuration Click on Advanced Settings->Line <1 - 9>->Autodial Settings. Do one of the following actions: • To allow this line to use the global autodial settings, click on the Use Global Settings parameter to enable it, then click to save your changes.
Page 295 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI In the “Autodial Timeout” field, specify a value, in seconds, for the timer for this line as follows: • If you want the IP phone to autodial the number immediately (hotline) whenever the IP phone is off-hook, accept the default value of 0.
Page 296: Configuration Server Protocol
The TFTP setting is the default download protocol. You can configure the type of protocol that the IP phones use by setting it in the configuration files, the IP phone UI, or the Aastra Web UI. Note: For DHCP to automatically populate the IP address or domain...
Page 297 Configuring Network and Session Initiation Protocol (SIP) Features Configuration Server Protocol IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Configuration Server.
Page 298 IP Phone Administrator Guide Configuration Server Protocol IP Phone UI Step Action Enter the IP address of the protocol server (in dotted decimal format). Use the following table to configure the applicable server. TFTP Settings - Select Primary TFTP - Enter the IP address or fully qualified domain name of the primary TFTP server. - Press Done or Set to save the change.
Page 299 Configuring Network and Session Initiation Protocol (SIP) Features Configuration Server Protocol IP Phone UI Step Action (Cont’d) HTTP Settings - Select HTTP Server - Enter the IP address of the HTTP server. - Press Done or Set. - Select HTTP Path. - Enter the path name for which the configuration files reside on the HTTP server for down- loading to the IP Phone.
Page 300 IP Phone Administrator Guide Configuration Server Protocol IP Phone UI Step Action (Cont’d) HTTPS Settings (Continued) - Select HTTPS Server. - Select HTTP->HTTPS. - For 3-Line LCD Displays:: Press Change to select “Do not redirect”or “Redirect”. Default is “Do not redirect”. Enabling this feature redirects the HTTP protocol to HTTPS.
Page 301 Configuring Network and Session Initiation Protocol (SIP) Features Configuration Server Protocol Aastra Web UI Step Action Click on Advanced Settings->Configuration Server. 41-001160-03 Rev 00, Release 2.5 4-117...
Page 302 IP Phone Administrator Guide Configuration Server Protocol Aastra Web UI Step Action Select the protocol from the "Download Protocol" list box. Valid values are TFTP, FTP, HTTP, and HTTPS. Default is TFTP. The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server.
Page 303 Configuring Network and Session Initiation Protocol (SIP) Features Configuration Server Protocol Aastra Web UI Step Action HTTP - Enter an IP address or fully qualified domain name in the "HTTP Server" field. - Enter the path name in the “HTTP Path” field for which the configuration files reside on the HTTP server for downloading to the IP Phone.
Page 305: Configuring Operational Features
Chapter 5 Configuring Operational Features About this chapter Introduction The IP phones have specific operational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your phone to use these features. Topics This chapter covers the following topics: Topic...
Page 306 Directed Call Pickup (BLF or XML Call Interception) page 5-130 Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys page 5-142 Customizing the Key Type List in the Aastra Web UI page 5-163 Speeddial Prefixes page 5-166 Enabling/Disabling Ability to Add or Edit a Speeddial Key...
Page 307 Configuring Operational Features About this chapter Topic Page BLF/Xfer and Speeddial/Xfer Keys page 5-176 Speeddial/Conference Key (not applicable to the 6751i) page 5-182 Automatic Call Distribution (ACD) (for Sylantro Servers) page 5-186 ACD Subscription Period page 5-196 BLA Subscription Period page 5-198 Directed Call Pickup/Group Call Pickup (for Sylantro Servers) page 5-200...
Page 308 IP Phone Administrator Guide About this chapter Topic Page XML SIP Notify Events page 5-344 XML Softkey URI page 5-350 XML Key Redirection page 5-356 Options Key Redirection (for Options Menu on all phones and page 5-357 Services Menu on 6751i) XML Applications and Off-Hook Interaction page 5-359 XML URI for Key Press Simulation...
Page 309: Operational Features
User Passwords A user or an administrator can change the user passwords on the phone using the configuration files, the IP phone UI, or the Aastra Web UI. Use the following procedures to change the user password. Note: The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default password instead.
Page 310 Re-enter the new user password. Press Enter. A message, "Password Changed" displays on the screen. Aastra Web UI Click on Operation->User Password. In the "Current Password" field, enter the current user password. In the "New Password" field, enter the new user password.
Page 311 The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only at the path Operation->Phone Lock. Use the following procedure to reset a user password.
Page 312 IP Phone Administrator Guide Operational Features Aastra Web UI In the “Reset User Password” field, click The following screen displays: In the “Current Password” field, leave this blank. In the “New Password” field, enter a new password for the user.
Page 313: Administrator Passwords
Configuring Operational Features Operational Features Administrator Passwords An administrator can change the administrator passwords on the phone using the configuration files only. An administrator can also assign a password for using the Options key on the IP phone. You turn this feature on and off by entering the "options password enabled"...
Page 314: Locking/Unlocking The Phone
Using the configuration files to configure a key as “phonelock”, and then pressing the key to lock/unlock the phone. • Using the Aastra Web UI to configure a key as “Phone Lock”, and then pressing the key to lock/unlock the phone. Note: All of the methods above configure locking/unlocking of the phone dynamically.
Page 315 Configuring Operational Features Operational Features Locking/Unlocking the Phone Using the IP Phone UI Use the following IP Phone UI procedure to lock/unlock an IP phone and prevent it from being used or configured. IP Phone UI Step Action Lock the phone: Press on the phone to enter the Options List.
Page 316 IP Phone Administrator Guide Operational Features Locking/Unlocking the Phone Using the Aastra Web UI Use the following Aastra Web UI procedure to lock/unlock an IP phone and prevent it from being used or configured. Aastra Web UI Click on Operation->Phone Lock.
Page 317 Configuring Operational Features Operational Features Configuring a Lock/Unlock Key Using the Configuration Files Using the configuration files, you can configure a key on the phone (softkey, programmable key, or expansion module key) to use as a lock/unlock key. In the configuration files, you assign the function of the key as “phonelock”.
Page 318 Operational Features Configuring a Lock/Unlock Key using the Aastra Web UI Using the Aastra Web UI, you can configure a key on the phone (softkey, programmable key, expansion module key) to use as a lock/unlock key. In the Aastra Web UI, you assign the function of the as “Phone Lock”.
Page 319 Configuring Operational Features Operational Features Aastra Web UI In the “Type” field, select Phone Lock from the list of options. Click to save your changes. Using the Configured Lock/Unlock Key on the IP Phone After configuring a key as a lock/unlock key, refer to the following procedure to use the key on the IP phone.
Page 320: Defining An Emergency Dial Plan
IP Phone Administrator Guide Operational Features Defining an Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country.
Page 321 • Secondary dial tone is not supported. You can set the emergency dial plan via the configuration files or the Aastra Web Configuring an Emergency Dial Plan Use the following procedures to specify the numbers to use on your phone for dialing emergency services in your area.
Page 322 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Operation->Phone Lock. In the “Emergency Dial Plan” field, enter the number used in your local area to contact emergency services. For multiple numbers, enter a “|” between each emergency number.
Page 323: Time And Date
IP phones. You configure these features using the configuration files, the IP Phone UI, or the Aastra Web UI. The following table identifies which method of configuration applies to each feature.
Page 324: Time Zone & Dst
IP Phone Administrator Guide Operational Features Time Zone & DST There are two ways you can set the time zone on the IP Phones. First Method - You can set a time zone using the Time Zone option in the IP Phone UI or you can use the “time zone name”...
Page 325 Configuring Operational Features Operational Features Custom Configuration File Parameter Description Example Absolute Time (not applicable to Eastern Standard Time (EST)) dst start month The month that DST starts. Valid values dst start month: 3 are 1 to 12 (January to December). dst end month The month that DST ends.
Page 326 IP Phone Administrator Guide Operational Features Custom Configuration File Parameter Description Example dst end week The week in the specified month in dst end week: -1 which DST ends. Valid value is a positive or negative integer from 1 to 5. 1 = first full week of month -1 = last occurance "dst start day"...
Page 327 Configuring Operational Features Operational Features Example 1 The following is an example of a custom time zone configuration in the configuration files using relative time (for EST): time zone name: custom dst [start|end] relative date: 1 #relative time zone minutes: 300 dst minutes: 60 Example 2 The following is an example of a custom time zone configuration in the...
Page 328 IP Phone Administrator Guide Operational Features Configuring Time and Date Using the IP Phone UI Use the following procedure to set a time and date, time and date format, time zone, and daylight savings time using the IP Phone UI. IP Phone UI Step Action...
Page 329 Configuring Operational Features Operational Features IP Phone UI Step Action Select a date format from the list of options. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY • MMM DD •...
Page 330 Configuring Time and Date Using the Aastra Web UI Use the following procedure to set a time and date, time and date format, time zone, and daylight savings time using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Time and Date Setting.
Page 331: Time Servers
Timer Server you specify. An Administrator can use the IP Phone UI, Aastra Web UI, or configuration files to enable/disable the Time Server and specify a Time Server 1, Timer Server 2, and/ or Time Server 3.
Page 332 Click to save your changes. Setting Time Server Using the Aastra Web UI Use the following procedure to set the Time Server and optionally set the IP Address of Time Servers 1, 2, and/or 3. Aastra Web UI Click on Basic Settings->Preferences->Time and Date Setting.
Page 333 Configuring Operational Features Operational Features Aastra Web UI To set Time Server 1, 2, and/or 3: Note: The “Time Server” field must be enabled to enter values in the “Time Server 1, 2, and 3” fields. In the “Time Server 1”, “Time Server 2”, and/or “Time Server 3” field(s), enter the IP address of the Time Server 1, 2, and/or 3 in your network, in dotted decimal format.
Page 334: Backlight Mode (6755I, 6757I, And 6757I Ct Only)
IP Phone Administrator Guide Operational Features Backlight Mode (6755i, 6757i, and 6757i CT only) The 6755i, 6757i, and 6757i CT have a backlight feature that allows you to turn the backlight on the LCD: • Off - Backlight is always OFF. •...
Page 335 Configuring Operational Features Operational Features IP Phone UI Step Action Select Display. Select Backlight. Display 1. Contrast Level 2. Backlight - Select Done - Use the UP and DOWN arrow keys to select the Backlight status for your phone. Default is “Auto”. Valid options are: •...
Page 336 IP Phone Administrator Guide Operational Features IP Phone UI Step Action If you select “Auto”, press the Advanced softkey to set the automatic timer. Backlight Auto Advanced - Cancel - Done - Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle.
Page 337: Live Dial Pad
Configuring Operational Features Operational Features Live Dial Pad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the initiates a call to that number.
Page 338: Language
The IP phones support several different languages. You can have the IP phone UI and the Aastra Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that language.
Page 339 When the language pack(s) have loaded, you must then use the configuration files IP Phone UI to specify which language to display on the IP phone. You must use the Aastra Web UI to specify the language to use in the Web UI. References For more information about specifying the language to use, see the section, “Specifying the Language to Use”...
Page 340 Operational Features Loading Language Packs via the Aastra Web UI Using the Aastra Web UI, you can specify a language pack to load using the parameters at Basic Settings->Preferences->Language Settings. You use the following fields in the Aastra Web UI to specify which language...
Page 341 After the phone has booted up, you can specify which language(s) to use. You can use the configuration files and the IP Phone UI to specify the language for the IP Phone UI. You can use the Aastra Web UI to specify the files for the Aastra Web UI.
Page 342 IP Phone Administrator Guide Operational Features IP Phone UI Step Action Press on the phone to enter the Options List. Select Language. Select English (English), Français (French), Español (Spanish), Deutsch (German), Italiano (Italian). Notes: 1. Valid values for the 6757i CT cordless handset are English, French, and Spanish only. 2.
Page 343 In the “Language N” fields, enter the file name of the language pack you want to use to display a specific language in the Aastra Web UI. For example, you could enter the following in the “Language 1”, “Language 2”, “Language 3”, and “Language 4” fields to display the Aastra Web UI in French, Spanish, German, and Italian: lang_de.txt...
Page 344 IP Phone Administrator Guide Operational Features Aastra Web UI In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: • English (default) • French (European French and Canadian French) •...
Page 345 The System Administrator and User can enable this feature using the Aastra Web UI or the IP Phone UI. An Administrator can also use the configuration files to enable this feature. Users can then use text and characters in a specific language when performing inputs on the phone.
Page 346 IP Phone Administrator Guide Operational Features French Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀÂÇÁÅÆ abc2àâçáåæ DEF3ÉÈÊË def3éèêë GHI4ÎÏ ghi4îï JKL5 jkl5 MNO6ÑÓÒÔÖ mno6ñóòôö PQRS7 pqrs7 TUV8ÚÙÛÜ tuv8úùûü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Spanish Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÇ...
Page 347 Configuring Operational Features Operational Features German Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà DEF3É def3é GHI4 ghi4 JKL5 jkl5 MNO6Ö mno6ö PQRS7ß pqrs7ß TUV8Ü tuv8ü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Italian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀCÇ...
Page 348 IP Phone Administrator Guide Operational Features Configuring Language Input Using the Configuration Files An Administrator can specify the input language to use by entering a specific parameter in the configuration files. An Administrator must enter the following parameter to enable this feature: •...
Page 349 Configuring Operational Features Operational Features Use the following procedure to change the input language using the IP Phone UI. Aastra IP Phone UI Step Action Press the Options key. Select Language from the Options List. Select Input Language from the Language List.
Page 350 Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when entering text in the Aastra Web UI, IP Phone UI, or in XML applications on the phone. Valid values are: •...
Page 351 <AastraIPPhoneInputScreen> object and the “inputLanguage” attribute. Reference For more information about using XML objects for defining input language, contact Aastra Telecom Customer Support regarding the “Aastra XML Development Guide.” UTF- 8 Codec for Multi-National Language Support The IP Phones and expansion modules include support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputing in the IP Phone UI and the Aastra Web UI.
Page 352 IP Phone Administrator Guide Operational Features The following table illustrates the Latin 2 character set now used on the IP Phones. 5-48 41-001160-03 Rev 00, Release 2.5...
Page 353: Locking Ip Phone Keys
You can lock and unlock keys using the configuration files, the IP Phone UI, or the Aastra Web UI. When viewing the locked key via the Aastra Web UI, the key is grayed out (disabled) and cannot be changed. Locking is dynamic for XML pushes.
Page 354: Locking/Unlocking The Save And Delete Keys (6753I)
Reference For more information about locking/unlocking the phones using the Phone UI and Aastra Web UI, see your applicable phone-specific User Guide. Locking/Unlocking the SAVE and DELETE keys (6753i) There are 4 programmable keys on the 6753i phone located to the left of the paper label.
Page 355 Once the Save and Delete keys are unlocked, a User can change the function of the keys using the Aastra Web UI. An Administrator can change the function of the keys using the Aastra Web UI or the configuration files.
Page 356 IP Phone Administrator Guide Operational Features IMPORTANT: If you change the functions of the Save and Delete keys, and then an Administrator locks Keys 1 and 2, the functions are automatically set back to the default settings of "Save" and "Delete". Note: The Save and Delete functions are limited to Key 1 and Key 2 on the 6753i IP phone only.
Page 357: Local Dial Plan
The Dial Plan field accepts up to 512 characters. If a User enters a dial plan longer than 512 characters, or a parsing error occurs, the phone uses the default dial plan of “x+#|xx+*”. You configure the SIP Local Dial Plan using the Aastra Web UI or the configuration files.
Page 358 You can enable this feature by adding a prepend digit(s) to the end of the Local Dial Plan parameter string in the configuration files or the Aastra Web UI at Basic Settings->Preferences->General. For example, if you add a prepend map of “[2-9]XXXXXXXXX,91”, the IP phone adds the digits “91”...
Page 359 (such as the pound symbol (#)) the phone waits 4 or 5 seconds after you pick up the handset or after you finish dialing the numbers on the keypad before making the call. You can enable or disable the dial plan terminator using Aastra Web UI or the configuration files. Digit Timeout The IP phone allows you to configure a “Digit Timeout”...
Page 360 You can enter the Secondary Dial Tone string in the Dial Plan using the configuration files or the Aastra Web UI. You use the following parameter in the configuration files to configure a secondary dial tone: •...
Page 361 Configuring the SIP Local Dial Plan, Dial Plan Terminator, and Digit Timeout Use the following procedures to configure the SIP Local Dial Plan using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP Local Dial...
Page 362 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences. In the "Local Dial Plan" field, enter a valid local dial plan (up to 512 alphanumeric characters) for the IP phone. Default is X+#|XX+*. Enter prepended digits or a “;”to present a secondary dial tone if required.
Page 363: Park Calls/Pick Up Parked Calls
Using the static method of configuring park and pickup configures these features on a global basis for all IP phones connected in the network. You can use the configuration files or the Aastra Web UI to configure a park/pickup static configuration.
Page 364 IP Phone Administrator Guide Operational Features In the Aastra Web UI, you use the following fields at Basic Settings-> Preferences to configure park/pickup statically: • Park Call • Pickup Call How It displays on the Phone On the IP phone UI, the static configuration method displays the following: •...
Page 365 (8 and 11-Line LCD phones only) Use the following procedures to configure the Park/Pickup call feature using the static configuration method. Note: Aastra recommends you configure either the static or the programmable configuration, but not both. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Park and Pickup Global Settings (not applicable to 6751i))”...
Page 366 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Enter a server value in the Park Call field to which incoming live calls will be parked. Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values”...
Page 367: Suppressing Dtmf Playback
DTMF playback suppression is enabled by default. Suppressing DTMF playback can be configured using the Aastra Web UI and the configuration files. Configuring Suppression of DTMF Playback Use the following procedures to configure the suppression of DTMF playback on the IP phone.
Page 368 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Enable the "Suppress DTMF Playback" field by checking the check box. (Disable this field by unchecking the box). Default is enabled. Click to save your settings. You must restart your IP phone for the changes to take affect.
Page 369: Display Dtmf Digits
This parameter is disabled by default (no digits display when dialing). You can enable the “Display DTMF Digits” parameter using the configuration files or the Aastra Web UI. Configuring Display DTMF Digits Use the following procedures to configure the suppression of DTMF playback on the IP phone.
Page 370 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Enable the "Display DTMF Digits" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. Click to save your settings. You must restart your IP phone for the changes to take affect.
Page 371: Call Waiting/Call Waiting Tone
Blind Transfer feature on the phone may not work if two calls are made to the phone at one time. You can enable/disable call waiting using the configuration files or the Aastra Web UI. 41-001160-03 Rev 00, Release 2.5...
Page 372 A User or Administrator can configure this feature. An Administrator can configure this feature using the configuration files or the Aastra Web UI. Configuring Call Waiting/Call Waiting Tone Use the following procedures to configure the Call Waiting/Call Waiting Tone features on the IP phone.
Page 373 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings-> Preferences->General. The "Call Waiting" field is enabled by default. To disable this field, uncheck the box. This feature allows you to enable or disable the call waiting feature on the IP phone.
Page 374: Stuttered Dial Tone
You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the configuration files and the Aastra Web Configuring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phones.
Page 375 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. The "Stuttered Dial Tone" field is enabled by default. To disable this field, uncheck the box. Click to save your changes. 41-001160-03 Rev 00, Release 2.5 5-71...
Page 376: Xml Beep Support
The IP phones have a feature that allows you to enable or disable a beep on the phone with it receives a status message from an XML application. This beep can be turned ON or OFF using the Aastra Web UI, the configuration files, or in an XML script.
Page 377 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. The “XML Beep Support” field is enabled by default. To disable this field, uncheck the box. Click to save your changes. 41-001160-03 Rev 00, Release 2.5 5-73...
Page 378: Status Scroll Delay
The default time is 5 seconds for each message to display before scrolling to the next message. You can configure this option via the configuration files or the Aastra Web UI. Reference For more information about configuring the status scroll delay for XML status messages, see “XML Customized Services”...
Page 379 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. In the “Status Scroll Delay (seconds)” field, enter a value, in seconds, that each XML status message displays on the phone. Default is 5 seconds. Valid values are 1 to 25.
Page 380: Incoming Call Interrupts Dialing
IP Phone Administrator Guide Operational Features Incoming Call Interrupts Dialing You can configure whether or not an incoming call interrupts an outgoing call that is dialing. The “Incoming Call Interrupts Dialing” (Web UI) parameter or “incoming call cancels dialing” (in config file) parameter controls this feature. How it Works When you enable this parameter (1 = enable), an incoming call interrupts the outgoing call during dialing and allows the phone to ring for the user to answer the...
Page 381 Configuring Operational Features Operational Features Transfer/Conference Call Behavior If you are dialing the phone to transfer or conference a call, and your phone receives an incoming call, your dialing is never interrupted (regardless of whether the “Incoming Call Interrupts Dialing” is enabled or disabled). For Transfer and Conference, the incoming calls always go to an available line (other than the one you are using for dialing) and the incoming call’s line LED blinks.
Page 382 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Incoming Call Interrupts Dialing is disabled by default. If required, enable the "Incoming Call Interrupts Dialing" field by checking the check box. Click to save your changes.
Page 383: Switch Focus To Ringing Line
You can turn off this functionality so that the phone now stays focused on the connected call. You can do this using the “switch focus to ringing line” parameter in the configuration files or the Aastra Web UI. Note: If you configure the BLF/Xfer key(s) and/or Speeddial/Xfer...
Page 384 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. “Switch Focus to Ringing Line” Parameter The “Switch Focus to Ringing Line” field is enabled by default. To disable this field, uncheck the box. Click to save your changes.
Page 385: Preferred Line And Preferred Line Timeout
An Administrator can configure the “preferred line” and the “preferred timeout” parameters using the configuration files or the Aastra Web UI. A User can configure these parameters using the Aastra Web UI only. The following table provides the behavior of the preferred line focus feature with other features on the phone.
Page 386 IP Phone Administrator Guide Operational Features Phone Feature Preferred Line Behavior caller id If the "Switch UI Focus To Ringing Line" parameter is disabled, the User is able to see the Caller ID when the phone switches the focus to the ringing line. factory default Factory default and recovery mode clears the "preferred line"...
Page 387 Configuring Operational Features Operational Features Use the following parameters to configure preferred line focus using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->General. Preferred Line Preferred Line Timeout In the “Preferred Line” field, select a preferred line to switch focus to after incoming or outgoing calls end on the phone.
Page 388 IP Phone Administrator Guide Operational Features Aastra Web UI In the “Preferred Line Timeout” field, enter the amount of time, in seconds, that the phone switches back to the preferred line after a call (incoming or outgoing) ends on the phone, or after a duration of inactivity on an active line.
Page 389: Goodbye Key Cancels Incoming Call
If you press the DOWN arrow key, the phone answers the incoming call. You can set this parameter using the configuration files or the Aastra Web UI. Configuring the Goodbye Key to Cancel Incoming Calls Use the following procedures to configure the behavior of the Goodbye Key on the IP phone.
Page 390 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Incoming Call Interrupts Dialing is disabled by default. If required, enable the "Incoming Call Interrupts Dialing" field by checking the check box. Click to save your changes.
Page 391 Configuring Operational Features Operational Features Configurable Status Code on Ignoring Incoming Calls When a user presses the “Ignore” key on the phones during an incoming call, the phone rejects the incoming call with a status code of “486 Busy Here”. The IP phones allow an administrator to configure this status code.
Page 392: Upnp Mapping Lines (For Remote Phones)
IGD. HTTP and SIP use a single port each. RTP/RTCP uses a range of ports. You can enable the UPnP mappings to specific lines on your phone. You set this configuration using the Aastra Web UI at Basic Settings->Preferences->UPnP Mapping Lines.
Page 393 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. The "UPnP Mapping Lines" field is set to 0 by default. If required, change the setting to a specific line by selecting a line from the list. Valid values are 0 through 10. The line you select is the line that your remote phone uses to perform Universal Plug and Play on the network you are connecting to.
Page 394: Message Waiting Indicator Line
(lines 1 through 9). A User can configure the MWI using the Aastra Web UI only. An Administrator can configure the MWI on single or all lines using the configuration files or the Aastra Web UI.
Page 395 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings-> Preferences->General. In the “Message Waiting Indicator Line” field, select a single line from 1 to 9, or select “All” for all lines. If you select a single line, the MWI illuminates when a voice mail message is pending on that line.
Page 396: Dnd Key Mode
Phone • Custom An Administrator or User can set the DND mode using the Aastra Web UI at the path Basic Settings->Preferences->General->DND Key Mode. An Administrator can also set the DND Key Mode using the configuration files. Note: You must configure a DND key on the phone to use this feature.
Page 397 If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 398: Call Forward Mode
(In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 399 Configuring Operational Features Operational Features • Custom mode - The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure a specific mode (All, Busy, and/or No Answer) for each account independently or all accounts. On the 3-line LCD phones, you can set all accounts to ALL On or ALL Off.
Page 400 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Call Forward Key Mode Parameter Note: If there is no CFWD key configured on the phone or it is removed, you can still configure Call Forwarding via the IP Phone UI at the path Options->Call Forward.
Page 401 No Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 402: Link Layer Discovery Protocol For Media Endpoint Devices (Lldp-Med) And Emergency Location Identification Number (Elin)
IP Phone Administrator Guide Operational Features LLDP-MED) Link Layer Discovery Protocol for Media Endpoint Devices ( and Emergency Location Identification Number (ELIN) The IP Phones support Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED). LLDP-MED is designed to allow for things such as: •...
Page 403 Configuration Files Administrator use lldp elin Configuration Files Administrator LLDP Support IP Phone UI Administrator LLDP Aastra Web UI Administrator LLDP Packet Interval Aastra Web UI Administrator LLDP ELIN Aastra Web UI Administrator and User Configuring LLDP-MED and ELIN Use the following procedures to configure LLDP-MED and ELIN on the IP phones.
Page 404 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press Options, and then select Administrator Menu. On the 6751i: Press Services, and then select Options->Administrator Menu. Select Network Settings. Select Ethernet & VLAN. Select LLDP Support. Press CHANGE to toggle the LLDP setting to Enabled or Disabled.
Page 405 Configuring Operational Features Operational Features Use the following procedure to configure LLDP-MED using the Aastra Web UI: Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings. LLDP LLDP Packet Interval The “LLDP” field is enabled by default. To disable LLDP, click the check mark in the box to clear the check mark.
Page 406 IP Phone Administrator Guide Operational Features Aastra Web UI Select Basic Settings->Preferences->General. Use LLDP ELIN The “Use LLDP ELIN” field is enabled by default. To disable LLDP ELIN, click the check mark in the box to clear the check mark.
Page 407: Incoming/Outgoing Intercom With Auto-Answer And Barge In
Configuring Operational Features Operational Features Incoming/Outgoing Intercom with Auto-Answer and Barge In The Intercom feature allows you to press the configured Intercom button on the IP phone and then enter the number you want to call to initiate an intercom call. Intercom calls can be controlled either locally (phone-side) or by the SIP server (server-side).
Page 408 IP Phone Administrator Guide Operational Features Incoming Intercom Calls You can configure how the phone handles incoming intercom calls. You can receive incoming intercom calls whether or not there are active calls on the phone. The way the phone handles the call depends on the incoming intercom call configuration.
Page 409 5-105. Configuring Intercom Calls Settings You can configure the Intercom feature using the configuration files or the Aastra Web UI. Note: An administrator can configure the incoming and outgoing Intercom feature. A user can configure the incoming Intercom feature only.
Page 410 For specific parameters you can set in the configuration files for incoming Intercom, see Appendix A, the section, “Incoming Intercom Settings” page A-201. Aastra Web UI Outgoing intercom settings Click on Basic Settings->Preferences->Outgoing Intercom Settings. Select an Intercom type for outgoing Intercom calls from the Type list box.
Page 411 Configuring Operational Features Operational Features Aastra Web UI If Phone-Side or Server-Side is selected, select a line from the Line list box for which you want the IP phone to use as its configuration on the Intercom call. Note: The IP phone uses the configuration from the line you select from this list box. The call itself is made using the first available line at the time of the call.
Page 412: Group Paging Rtp Settings
• softkeyN value, topsoftkeyN value, prgkeyN value, or expmodX keyN value An Administrator or User can use the following parameters in the Aastra Web UI to set Group Paging RTP Settings: • Paging Listen Addresses (Path: Basic Settings->Preferences->Group Paging RTP Settings) •...
Page 413 Configuring Operational Features Operational Features How it works After pressing a configured “Paging” key on the phone, the Phone sends RTP to a preconfigured multicast address(es) (IP port). Any phone in the local network then listens for RTP on the preconfigured multicast address(es) (IP port). For both sending and receiving of the multicast RTP there is no sip signaling involved.
Page 414 For specific parameters you can set in the configuration files, see Appendix A, the section, “Group Paging RTP Settings” page A-203. Use the following procedure to configure RTP streaming for Paging applications using the Aastra Web UI Aastra Web UI Click on Basic Settings->Preferences->Group Paging RTP Settings. 5-110 41-001160-03 Rev 00, Release 2.5...
Page 415 Configuring Operational Features Operational Features Aastra Web UI In the “Paging Listen Addresses” text box, enter the multicast IP address(es) and port number on which the phone listens for incoming multicast RTP packets. Note: Enter the IP address in dotted decimal format (for example, 224.0.0.2:10000,239.0.1.20:15000) If this field is blank, Paging listening capability is disabled on the...
Page 416 IP Phone Administrator Guide Operational Features Aastra Web UI In the “Value” field, enter a multicast IP address(es) and a port number for the Paging key. When you press this key, the phone initiates an outgoing multicast RTP session to the specified address(es) using the specified port.
Page 417 The following procedure describes the use of the Paging key. The procedures assumes you have already configured the Paging key using the configuration files or the Aastra Web UI. Notes: Recipient of a Paging call can set a global “Do Not Disturb”...
Page 418: Key Mapping
IP Phone Administrator Guide Operational Features Key Mapping There are hard keys on your phone, such as Hold, Redial, Xfer, and Conf that are configured by default for specific call-handling features. (See the product-specific User Guide for more information about these key functions. Notes: On 8 and 11-Line LCD phones, the Xfer and Conf keys are hard-coded by default on keys 5 and 6 to the left of the...
Page 419 If no number is configured, the Redial and Conference keys return to their original functionality. You can configure this feature using the configuration files or the Aastra Web UI. Note: If you configure the Redial and Conference keys for speeddialing on the 6757i CT Base Station, the Redial and Conference keys on the 6757i CT handset retain their original functionality.
Page 420 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences. In the Key Mapping section, enter a number in the "Map Redial Key To" field, that the IP phone will use to speeddial when the Redial key is pressed.
Page 421 Configuring Operational Features Operational Features Using Redial Key for “Last Number Redial” have an enhanced redial user interface The IP phones that allows a user to quickly redial the last number that was dialed out from the phone. You can: •...
Page 422: Ring Tones And Tone Sets
IP Phone Administrator Guide Operational Features Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phones. Ring Tones There are several distinct ring tones a user or administrator can select from to set on the IP phones.
Page 423 Configuring Operational Features Operational Features Configuration Method Valid Values Default Value Aastra Web UI Global: Global: Tone 1 Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Per-Line: Per-Line: Global Global Tone 1 Tone 2 Tone 3 Tone 4...
Page 424 - call waiting tone - ring cadence pattern Important: You configure ring tones and tone sets using the Aastra Web UI, IP Phone UI, or configuration files. However, when using the IP phone UI, you can set global configuration only.
Page 425: Configuring Ring Tones And Tone Sets
Configuring Operational Features Operational Features Configuring Ring Tones and Tone Sets Use the following procedures to configure ring tones and tone sets on the IP phones. Configuration Files For specific parameters you can set in the configuration files for ring tones, see Appendix A, the section, “Ring Tone and Tone Set Global Settings”...
Page 426 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Basic Settings->Preferences. For global configuration: In the "Ring Tones" section, select a country from the "Tone Set" field. Valid values are Australia, Europe, France, Germany, Italy, Mexico, Brazil, UK, and US. Default is Select a value from the "Global Ring Tone"...
Page 427: Priority Alerting
You can enable or disable priority alerting on the IP phone for the Asterisk, Broadworks, and Sylantro servers using the configuration files and the Aastra Web UI. Configuration of priority alerting is on a global-basis only.
Page 428 When the ring tone keywords appear in an "Alert-Info" header from a Sylantro server, the keyword is mapped to the ring tone pattern based on the configuration you set in the Aastra Web UI or the configuration files. Ring Tone Patterns In IP Telephony, different ringing patterns have different frequencies and cadences.
Page 429 Configuring Operational Features Operational Features If you enable priority alerting when using a Sylantro server, you can specify the Bellcore tone to be used for the following configurable criteria: Ring Tone Pattern (Sylantro Servers) Call criteria Bellcore tones for each call criteria alert-acd (auto call distribution) Normal ringing (default) alert-community-1...
Page 430 IP Phone Administrator Guide Operational Features Note: If the "Do Not Disturb" (DND) or the "Call Forward" (CFWD) feature is enabled on the server-side, and the user is still waiting for a call, the "Bellcore-dr5" is a ring splash tone that reminds the user that these are enabled.
Page 431 Configuring Operational Features Operational Features Configuring Priority Alerting and Ring Tone Cadences using the Configuration Files Use the following procedures to configure priority alerting and ring tone cadences on the IP phones. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the sections, •...
Page 432 IP Phone Administrator Guide Operational Features Configuring Priority Alerting using the Aastra Web UI. Use the following procedure to configure Priority Alerting using the Aastra Web Aastra Web UI Click on Basic Settings->Preferences. In the "Priority Alerting Settings" section, enable the "Enable Priority Alerting" field by checking the check box.
Page 433 Ring Tone Pattern (Asterisk/ Broadworks Servers) page -124. For Sylantro servers, call waiting tones are specified by the Bellcore tones you configure in the Aastra Web UI or the configuration files. See the table Ring Tone Pattern (Sylantro Servers) page -125.
Page 434: Directed Call Pickup (Blf Or Xml Call Interception)
The following illustration shows an example of how this feature displays to the LCD from an XML application.: Ringing Extensions Pickup Done Reference For more information about using the AastraIPPhoneTextMenu object, contact Aastra Customer Support regarding the “Aastra XML Development Guide.” 5-130 41-001160-03 Rev 00, Release 2.5...
Page 435 BLF or XML key can pick up the incoming call on the monitored extension. Note: The Asterisk and Epygi Quadro 4x/16x IP PBX servers support this feature. For details about Asterisk support, contact Aastra Technical Support. Directed Call Pickup Prefix (optional) The optional “directed call pickup prefix”...
Page 436 (for example, *981234 where prefix key = *98, extension = 1234). You can enable/disable “Directed Call Pickup” using the configuration files or the Aastra Web UI. Note: The “Directed Call Pickup” feature is disabled by default. 5-132 41-001160-03 Rev 00, Release 2.5...
Page 437 “Directed Call Pickup (BLF or XML Call Interception) Settings” page A-208. Aastra Web UI Click on Basic Settings->Preferences->Directed Call Pickup Settings. Enable the "Directed Call Pickup" field by checking the check box. (Disable this field by unchecking the box). Default is disabled.) (optional) Enter a prefix in the "Directed Call Pickup Prefix"...
Page 438 IP Phone Administrator Guide Operational Features Aastra Web UI Enable the "Play a Ring Splash" field by checking the check box. (Disable this field by unchecking the box). Default is disabled.) The IP phone plays a short "ring splash" when there is an incoming call on the BLF monitored extension.
Page 439 Configuring Operational Features Operational Features Use the following procedure to configure BLF or BLF/List for Directed Call Pickup in the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Directed Call Pickup Settings. Enable the "Directed Call Pickup" field by checking the check box.
Page 440 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Note: Depending on your phone-model, the key configuration screen displays. The 6757i Key Screen is shown as an example.
Page 441 Configuring Operational Features Operational Features Aastra Web UI For 8 and 11-Line LCD softkeys: In the "Label" field, enter the name of the person who’s extension you are monitoring (if “Type” is BLF). Note: If BLF\List type is selected, no label value is required. The BroadWorks BLF List name is configured in the "BLF List URI"...
Page 442 IP Phone Administrator Guide Operational Features Configuring XML for Directed Call Pickup Use the following procedure to configure XML for Directed Call Pickup in the configuration files. Notes: Before implementing this procedure, you must create an XML application that the phone uses when the XML softkey or programmable key is pressed.
Page 443 Configuring Operational Features Operational Features Use the following procedure to configure XML for Directed Call Pickup in the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Directed Call Pickup Settings. Enable the "Directed Call Pickup" field by checking the check box.
Page 444 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Note: Depending on your phone-model, the key configuration screen displays. The 6757i Key Screen is shown as an example.
Page 445 Configuring Operational Features Operational Features Aastra Web UI In the "Value" field, enter the URI that the phone uses to display the XML application to the LCD. For example, http://65.205.71.13/xml/startup/key.php?user=$$SIPREMOTENUMBER$$. Note: For more information about creating an XML script to use with Directed Call Pickup, see...
Page 446: Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys
IP Phone Administrator Guide Operational Features Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys You can configure the softkeys, programmable keys, feature keys, and expansion module keys that are applicable to a specific phone model, to perform specific functions on the IP phones. Note: When entering definitions for softkeys in the configuration files, the “#”...
Page 447 Configuring Operational Features Operational Features State-Based Softkeys (8 and 11-Line LCD phones only) Users and administrators can configure a specific state to display when a softkey is being used. Available states you can configure for each softkey include: • idle - The phone is not being used. •...
Page 448 You can enable or disable the softkey states using the configuration files or the Aastra Web UI. In the Aastra Web UI, you disable a state by unchecking the box for that operational state. In the configuration files, you use the following parameters to enable and disable operational states: •...
Page 449: Configuration Example
A blank displays for softkey5. Connected displays as applicable. softkey6 (not used) Key 5 Speeddial displays for softkey6. Connected displays as applicable. Softkeys and programmable keys are configurable using the Aastra Web UI or the configuration files. 41-001160-03 Rev 00, Release 2.5 5-145...
Page 450 You can configure the softkeys and programmable keys on the phones and any attached expansion module keys to perform specific functions using the configuration files or the Aastra Web UI. The following table identifies the available functions of the softkeys, programmable keys, and expansion module keys on the IP phones.
Page 451 Configuring Operational Features Operational Features Key Functions Table Softkey/ Configuration Aastra Web UI Programmable Description File Parameter Parameter Key Function None none None Indicates not setting for the key. Line line Line Indicates the key is configured for line use.
Page 452 IP Phone Administrator Guide Operational Features Softkey/ Configuration Aastra Web UI Programmable Description File Parameter Parameter Key Function Busy Lamp Field list BLF/List Indicates the key is configured for BLF list use. List A user can dial out on a BLF\List configured key.
Page 453 Configuring Operational Features Operational Features Softkey/ Configuration Aastra Web UI Programmable Description File Parameter Parameter Key Function Extensible Markup Indicates the key is configured to accept an Language) (XML) XML application for accessing customized XML services. You can also specify a URL for an XML key.
Page 454 IP Phone Administrator Guide Operational Features Softkey/ Configuration Aastra Web UI Programmable Description File Parameter Parameter Key Function Last Call Return Last Call Return (For Sylantro Servers) Indicates the key is set (LCR) to be used to dial the last call that came in on that line.
Page 455 Indicates the key is set to be used as the Intercom key. For more information about using the Intercom key, see your model-specific Aastra IP Phone User’s Guide. For information about other Intercom features, “Incoming/Outgoing Intercom with Auto-Answer and Barge In”...
Page 456 IP Phone Administrator Guide Operational Features Softkey/ Configuration Aastra Web UI Programmable Description File Parameter Parameter Key Function Phone Lock phone lock Phone Lock Indicates the key is configured as a phone lock key, allowing you to press this key to lock/ (Not applicable to unlock the phone.
Page 457 Configuring Operational Features Operational Features Configuring Softkeys and Programmable Keys Use the following procedures to configure the softkeys and programmable keys on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the sections, “Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters”...
Page 458 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Depending on your phone-model, the key configuration screen displays. The 6757i Key Screen is shown as an example.
Page 459 Configuring Operational Features Operational Features Aastra Web UI If applicable, in the "Value" field, enter a value to associate with the softkey. For example, for a speeddial value, you can enter a number you want to use for the speeddial key, or 12345+ as a speeddial prefix.
Page 460 6757i Cordless (CT) Feature Keys In addition to the softkeys on the 6757i CT, this phone also has handset keys you can configure with specific features. You can use the Aastra Web UI to configure the handset keys. Note: You configure the handset keys using the Aastra Web UI (Operation->Handset Keys) or by pressing the "F"...
Page 461 Configuring Operational Features Operational Features Feature Key Programming Guidelines The following are guidelines to use when programming the feature keys on the handset: • All handsets paired with the same Base Station have the same programmed functions since the web interface applies the functions to all the handsets paired with that base.
Page 462 Handset Feature Key Functions You can configure the features keys on the 6757i CT handset to perform specific functions using the configuration files or the Aastra Web UI.The following table identifies the available functions for the feature keys on the 6757i CT handset.
Page 463 Xfer Indicates the key is configured as a transfer key for transferring calls. For more information about the Xfer key, see your Aastra IP Phone 6757i CT User’s Guide. Park park Park Indicates the key is set to be used as a park key to park an incoming call.
Page 464 Public key allows a number in the Directory List to be sent to the handsets. A 6757i CT accepts a maximum of 50 entries with the public attribute. For more information about the public/private keys, see your Aastra IP Phone 6757i CT User’s Guide. Flash flash Flash...
Page 465 You can program up to 15 feature keys on the 6757i CT IP phone using the configuration files or the Aastra Web UI. Use the following procedure to program the feature keys on your 6757i CT Base Station and all paired handsets.
Page 466 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Operation->Handset Keys. Select the handset key you want to program. Select the function for that handset key from the "Key Function" field. Click to save the function you selected to the handset key.
Page 467: Customizing The Key Type List In The Aastra Web Ui
Softkey, Programmable Key, Expansion Module Key, and/or Feature Key (CT Models). Currently, in the Aastra Web UI for a phone, you can select a type of key from a list of approximately 26 key types to assign to a softkey, programmable key, expansion module key, and/or feature key.
Page 468 IP Phone Administrator Guide Operational Features Example of a List of Configured Keys Types (None, Line, XML, Empty) In addition to being able to specify which key types display in the list, the Administrator can also determine in which order the key types display. You can use the following configuration file parameters to control which key types to display and specify in which order to display them in: •...
Page 469 The SAVE and DELETE keys appear by default as Keys 1 and 2 on the 6753i and 9143i, and as Keys 5 and 6 on the 6730i and 6731i, unless your Administrator configured these keys as other functions. An Administrator must use the English value when configuring the key types in the configuration files.
Page 470: Speeddial Prefixes
You can configure the speeddial prefix using the configuration files or the Aastra Web UI.
Page 471: Enabling/Disabling Ability To Add Or Edit A Speeddial Key
Configuring Operational Features Operational Features Enabling/Disabling Ability to Add or Edit a Speeddial Key The IP Phones allow you to set a parameter, “speeddial edit” using the configuration files that allows you to enable or disable the ability to add a speeddial key or edit a speeddial key from the IP Phone UI.
Page 472: Busy Lamp Field (Blf)
Note: You can configure a maximum of 50 BLFs on the M670i and M675i Expansion Modules. You can configure a BLF key on the IP Phones using the configuration files or the Aastra Web UI. 5-168 41-001160-03 Rev 00, Release 2.5...
Page 473 You can configure a BLF/List key on the IP Phones using the configuration files or the Aastra Web UI. You can also specify a BLF list URI that the phone uses to access the required BLF list. You can specify a BLF List URI using the “list uri”...
Page 474 “Monitored Users List” on the Busy Lamp Field service page and also enter in a list name for the monitored users BLF list on the same page. Changes to the “Monitored Users List” are dynamic and the Aastra IP phones are automatically updated without requiring a restart.
Page 475 Configuring Operational Features Operational Features Configuring BLFs Use the following procedures to configure BLF and BLF\List on the IP phone. Configuration Files To set BLF or BLF\List in the configuration files, see Appendix A, the sections, • “Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters” page A-216.
Page 476 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Depending on your phone-model, the key configuration screen displays. The 6757i Key Screen is shown as an example.
Page 477 Configuring Operational Features Operational Features Aastra Web UI For 8 and 11-Line LCD softkeys: In the "Label" field, enter the name of the person who’s extension you are monitoring (if “Type” is BLF). Note: If BLF\List type is selected, no label value is required. The BroadWorks BLF List name is configured in the "BLF List URI"...
Page 478: Blf Subscription Period
IP phone. If you enter a value lower than 120 for this parameter, the default value (3600) will be used by the IP phone. You can configure this feature using the configuration files or the Aastra Web UI. Configuring BLF Subscription Period Use the following procedures to configure the BLF subscription period on the IP phone.
Page 479 Configuring Operational Features Operational Features Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "BLF Subscription Period" field. Click to save your changes. 41-001160-03 Rev 00, Release 2.5...
Page 480: Blf/Xfer And Speeddial/Xfer Keys
IP Phone Administrator Guide Operational Features BLF/Xfer and Speeddial/Xfer Keys The IP Phones have a transfer (Xfer) enhancement feature you can use with the BLF and Speeddial keys - BLF/Xfer and Speeddial/Xfer. The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines.
Page 481 Configuring Operational Features Operational Features BLF/Xfer Key Requirements and Functionality • BLF/Xfer and BLF A BLF/Xfer key can be configured for subscribing to an extension and monitor the status of the extension, similar to the BLF key functionality. Changes of the state of the monitored extension are indicated by a LED / Icon. •...
Page 482 IP Phone Administrator Guide Operational Features Speeddial/Xfer Key Requirements and Functionality The Speeddial/Xfer key has the following capabilities: • Speeddial/Xfer and Speeddial When the phone is in the “Idle” state, pressing the Speeddial/Xfer key causes the phone to go offhook and dial the predefined extension. •...
Page 483 Configuring Operational Features Operational Features Configuring the BLF/Xfer Key and the Speeddial/Xfer Key Using the Configuration Files You use the following parameters in the configuration files to configure the BLF/Xfer key and/or Speeddial/Xfer key on the IP Phone. Softkey Parameters Programmable Key Parameters Expansion Module Parameters softkeyN type prgkeyN type...
Page 484 Aastra Web UI You configure the BLF/Xfer key and/or the Speeddial/Xfer Key on the IP phone similar to configuring a BLF key or speeddial key using the Aastra Web UI. Use the following procedure to configure BLF/Xfer and/or Speeddial/Xfer. Aastra Web UI Click on Operation->Softkeys and XML.
Page 485 Configuring Operational Features Operational Features Aastra Web UI Top Keys Tab (6757i example) Choose a key that you want to assign the BLF/Xfer key or a Speeddial/Xfer key to, and select BLF/ Xfer or Speeddial/Xfer from the “Type” field. In the “Label” field, enter a key label to assign to the BLF/Xfer key (for example, “BX35”).
Page 486: Speeddial/Conference Key (Not Applicable To The 6751I)
IP Phone Administrator Guide Operational Features Speeddial/Conference Key (not applicable to the 6751i) The IP Phones allow you to configure a softkey/programmable key/expansion module key to be used as a speeddial conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call, to conference another party at a pre-defined number while remaining in the conference call.
Page 487 Configuring Operational Features Operational Features Configuring the Speeddial/Conf Key Using the Configuration Files To configure the Speeddial/Conf key using the configuration files, you enter “speeddialconf” for the key type. The following parameters are examples you can use to configure the Speeddial/Conf key: softkey1 type: speeddialconf softkey1 label: Sales softkey1 value: 5645...
Page 488 IP Phone Administrator Guide Operational Features Configuring the Speeddial/Conf Key Using the Aastra Web UI Use the following procedure to configure the Speeddial/Conf Key using the Aastra Web UI. Aastra Web UI Click on Operation->Sottkeys and XML. Click on Operation->Programmable Keys.
Page 489 For phones with softkeys: In the States field, select the state(s) (idle, connected, incoming, outgoing, busy) for which you want to use on the key. Note: States are not applicable to programmable keys (9143i, 6730i, 6731i, 6753i, 6755i). Click to save your changes.
Page 490: Automatic Call Distribution (Acd) (For Sylantro Servers)
IP Phone Administrator Guide Operational Features Automatic Call Distribution (ACD) (for Sylantro Servers) The IP phones support an Automatic Call Distribution (ACD) feature for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents). To use the ACD feature on an IP phone, the administrator must first configure an an ACD softkey or programmable key.
Page 491 Configuring Operational Features Operational Features ACD Auto-Available Timer Whenever the IP phone user answers a call, or misses a call, the server automatically changes the phone’s status to unavailable. The administrator can control how long the IP phone remains in the unavailable state by configuring an auto-available timer.
Page 492 IP Phone Administrator Guide Operational Features Configuring the ACD Auto-Available Timer. Configuration Files To configure the ACD Auto-Available Timer using the configuration files, see Appendix A, the section, “ACD Auto-Available Timer Settings” page A-210. 5-188 41-001160-03 Rev 00, Release 2.5...
Page 493 Configuring an ACD Key Using the Aastra Web UI Use the following procedure to configure an ACD softkey, programmable key, or expansion module key using the Aastra Web UI. This procedure uses the 6755i IP phone as an example. Aastra Web UI Click on Operation->Softkeys and XML...
Page 494 In the “Line” field, select the line which the IP phone uses to subscribe to the queue. For example: Line 1 Click to save your changes. Configuring the ACD Auto-Available Timer Using the Aastra Web UI Use the following procedure to configure an ACD auto-available timer using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Auto Call Distribution Settings.
Page 495 IP phone. To login to a phone queue, your system administrator must preconfigure an ACD softkey or programmable key on your Aastra IP phone. For models 8 and 11-Line LCD phones, the ACD softkey is labeled according to your network requirements.
Page 496 LED, and each icon, as they may appear on your IP phone: Status: Logged In Phone Model Status: Unavailable Logged Out and Available 9143i Solid Red LED Blinking red LED No LED 9480i, 9480i CT Solid Red LED...
Page 497 Configuring Operational Features Operational Features Logging In to a Phone Queue (8 and 11-Line LCD phones) Use the following procedure to log into a phone queue from your Aastra IP phone. Aastra IP Phone UI Step Action Press the ACD softkey on your IP phone.
Page 498 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press the Log In softkey. You are logged into the phone queue. Once you log in, examine the IP Phone UI, and note the following information: • If your IP phone status is set to “available” then the server will begin to distribute phone calls from this queue to your IP phone.
Page 499 Configuring Operational Features Operational Features Logging In To a Phone Queue (3-Line LCD phones - not applicable to the 6751i)) Use the following procedure to log into a phone queue from your Aastra IP phone. Aastra IP Phone UI Step Action Press the ACD programmable key on your IP phone.
Page 500: Acd Subscription Period
IP phone. If you enter a value lower than 120 for this parameter, the default value (3600) will be used by the IP phone. You can configure this feature using the configuration files or the Aastra Web UI. Configuring ACD Subscription Period Use the following procedures to configure the ACD subscription period on the IP phone.
Page 501 Configuring Operational Features Operational Features Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "ACD Subscription Period" field. Click to save your changes. 41-001160-03 Rev 00, Release 2.5...
Page 502: Bla Subscription Period
Subscribe message received from the server, the phone uses the default value of 300 seconds. You can configure this parameter using the configuration files or the Aastra Web Configuring the BLA Subscription Period Use the following procedures to configure the BLA Subscription Period.
Page 503 Configuring Operational Features Operational Features Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. In the “BLA Subscription Period” field, enter a value, in seconds, that the phone waits to receive a BLA subscribe message from the server. If you specify zero (0), the phone uses the value specified for the BLA expiration in the subscribe message received from the server.
Page 504: Directed Call Pickup/Group Call Pickup (For Sylantro Servers)
- a call on a monitored extension. An Administrator or User can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor.
Page 505 Configuring Operational Features Operational Features Configuring DCP/GCP Using the Configuration Files (for Sylantro Servers) Use the following procedures to configure DCP/GCP using the configuration files. Configuration Files To set DCP/GCP in the configuration files, see Appendix A, the section, “Softkey/Programmable Key/ Feature Key/Expansion Module Key Parameters”...
Page 506 Configuring Directed Call Pickup (DCP) Using the Aastra Web UI (for Sylantro Servers) Use the following procedure to configure Directed Call Pickup using the Aastra Web UI. This procedure uses the 6757i IP Phone as an example. Aastra Web UI Click on Operation->Softkeys and XML...
Page 507 Configuring Operational Features Operational Features Aastra Web UI In the “Label” field, specify a name for this Directed Call Pickup softkey. For example: DCP2200 In the “Value” field, specify the extension you want to intercept when you press this softkey.
Page 508 Configuring Group Call Pickup (GCP) Using the Aastra Web UI (for Sylantro Servers) Use the following procedure to configure Group Call Pickup using the Aastra Web UI. Note: A ring group must be configured on the Sylantro Server in order for a GCP softkey to function.
Page 509 Configuring Operational Features Operational Features Aastra Web UI In the “Type” field, select Directed Call Pickup. In the “Label” field, specify a name for this Directed Call Pickup softkey. For example: GCP_A In the “Value” field, enter groupcallpickup. Click to save your changes.
Page 510 IP Phone Administrator Guide Operational Features IP Phone UI Step Action If the monitored extension receives multiple incoming calls simultaneously, the phone displays a list of incoming calls. Select a call from this list using the UP and DOWN arrow keys. Press the "Pickup"...
Page 511: Do Not Disturb (Dnd)
Configuring Operational Features Operational Features Do Not Disturb (DND) The IP phones have a feature you can enable called "Do not Disturb (DND). An Administrator or User can set “do not disturb” based on the accounts on the phone (all accounts or a specific account). You can set specific modes for the way you want the phone to handle DND.
Page 512 DND OFF. You can configure the DND softkey and the DND mode (Account, Phone, Custom) using the configuration files or the Aastra Web UI. Once you configure DND, you can access the DND screen on the IP Phone UI.
Page 513 Configuring Operational Features Operational Features Configuring DND Using the Configuration Files You use the following parameters to configure DND on the IP Phone: • dnd key mode • softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type • softkeyN states (optional) Note: If there is no DND key configured or if it is removed, DND is disabled on the IP Phone.
Page 514 If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 515 Configuring Operational Features Operational Features Aastra Web UI Click to save your changes. The change takes effect immediately without a reboot. Click on Basic Settings->Account Configuration. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box.
Page 516 IP Phone Administrator Guide Operational Features Aastra Web UI Click to save your changes. The change takes effect immediately without a reboot. Click on Operation->Softkeys and XML; Click on Operation->Programmable Keys; Click on Operation->Expansion Module. Softkeys 1 and 2 configured for DND Note: If there is no DND key configured or if it is removed, DND is disabled on the IP Phone.
Page 517 Operational Features Using DND Modes via the IP Phone UI If you add a DND key using the configuration files or the Aastra Web UI, you can toggle the DND state using the IP Phone UI. Use the following procedure to enable/disable DND on the IP Phone.
Page 518 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action DND in Account Mode On 3-Line LCD phones (not applicable to 6751i): With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account.
Page 519 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action DND in Phone Mode On 3-Line LCD phones (not applicable to 6751i): Press the DND key to toggle DND ON or OFF for all accounts on the phone. Toggling to ON enables DND on all accounts on the phone.
Page 520 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action DND in Custom Mode On 3-Line LCD phones (not applicable to 6751i): Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts.
Page 521 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action DND in Custom Mode (continued) On the 8 and 11-Line LCD phones: Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts.
Page 522: Bridged Line Appearance (Bla)
NOTIFY messages to report the status of a dialog. BLA DA can be configured on a global basis or on a per-line basis on the IP phones using the Aastra Web UI or the configuration files. 5-218 41-001160-03 Rev 00, Release 2.5...
Page 523 You configure BLA on a global basis in the configuration files using the following parameters: sip mode sip user name sip bla number You configure BLA on a global basis in the Aastra Web UI using the following fields at Advanced Settings->Global SIP->Basic SIP Settings: • Line Mode •...
Page 524 You configure BLA on a per-line basis in the configuration files using the following parameters: sip lineN mode sip lineN username sip lineN bla number You configure BLA on a per-line basis in the Aastra Web UI using the following fields at Advanced Settings->Line 1 thru Line 9: • Line Mode •...
Page 525 Configuring Operational Features Operational Features For ININ Server When configuring the BLA feature on an ININ server, the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter without the incremented digit added to the phone #. For example, if the sip lineN user name for the first phone is 10101, and the sip lineN user name for the second phone is 10102, etc., you would configure BLA on a per-line basis for the ININ server as follows:...
Page 526 IP Phone Administrator Guide Operational Features Aastra Web UI For global configuration of BLA: Click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. 5-222 41-001160-03 Rev 00, Release 2.5...
Page 527 Configuring Operational Features Operational Features Aastra Web UI For per-line configuration of BLA: Click on Advanced Settings->Line N (1-9). In the "Line Mode" field, select the BLA option. In the "Phone Number" field, enter the phone number of the IP phone.
Page 528 IP Phone Administrator Guide Operational Features BLA Subscription Period The phones include a SIP BLA subscription period parameter that allows an Administrator to set the amount of time, in seconds, of the BLA subscription period. Reference For more information about setting the BLA Subscription Period, see the section, “BLA Subscription Period”...
Page 529: Bla Support For Third Party Registration
Configuring Operational Features Operational Features BLA Support for Third Party Registration BLA allows an Address Of Record (AOR) to be assigned onto different line appearances for a group of SIP user agents (IP phones). When a call is made to this BLA number, the call is offered to all user agents that have mapping to this BLA.
Page 530: P-Preferred Identity Header For Bla Accounts
IP Phone Administrator Guide Operational Features #Alice phone number sip line2 bla number:4085582868 sip line2 display name:Alice sip line2 screen name:Alice Alice’s configuration is as follows: #line 1 sip line1 auth name:4085582868 sip line1 password: sip line1 mode: 3 sip line1 user name:4085582868 sip line1 display name: Alice sip line1 screen name: Alice P-Preferred Identity Header for BLA Accounts...
Page 531: Bla Support For Message Waiting Indicator (Mwi)
Whether or not the "sip mwi for bla account" parameter is enabled, the priority for displaying MWI does not change. You can configure this feature using the configuration files or the Aastra Web UI. Limitations The following are limitations of the BLA Support for MWI feature: •...
Page 532 For specific parameters you can set in the configuration files, see Appendix A, the section, “BLA Support for MWI” page A-97. Configuring BLA Support for MWI using the Aastra Web UI Use the following procedure to configure BLA support for MWI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings.
Page 533 Configuring Operational Features Operational Features Aastra Web UI The “MWI for BLA Account” field is disabled by default. To enable this feature, place a checkmark in the “Enabled” box. Notes: 1. If you change the setting on this parameter, you must reboot the phone for it to take affect.
Page 534: Shared Call Appearance (Sca) Call Bridging
IP Phone Administrator Guide Operational Features Shared Call Appearance (SCA) Call Bridging Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone. Calls can be transferred between two phones with the same extension button by simply putting the call on hold at one phone and picking it up on the other.
Page 535 Configuring Operational Features Operational Features Note: Enabling/disabling the beep is configurable on the server-side. If a phone is configured for SCA bridging and it attempts to join a call, but the account on the server does not have this functionality enabled, an error message displays to the LCD on the phone.
Page 536: Softkey Line Keys
Empty circle Solid Red Sold Circle Solid Red Bridge-held Reverse empty blinking Slow Flashing Sold Circle Solid Red circle 9143i Phone LED States State Call LED Non-Call LED Idle Seized Solid Red Solid Red Progressing (outgoing call) Solid Red Solid Red...
Page 537 Configuring Operational Features Operational Features Line key Phone Behavior State Call Line Key Pressed Non-Call Line Key Pressed Idle Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore...
Page 538: Park/Pick Up Key (Not Applicable To The 6751I)
Using a programmable configuration (using a key) Note: The IP phones accept both methods of configuration. However, to avoid redundancy, Aastra Telecom recommends you configure either a static configuration or a programmable configuration. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.
Page 539 After the call is parked, you can press the "Pickup" programmable key, followed by the applicable value to pickup the call. You can configure a Park and Pickup key configuration using the configuration files or the Aastra Web UI. 41-001160-03 Rev 00, Release 2.5 5-235...
Page 540 IP Phone Administrator Guide Operational Features Configuring Park/Pickup Key Using Configuration Files In the configuration files, you configure Park/Pickup using the key parameters. You must specify the "softkeyN value", "prgkeyN value", “topsoftkeyN value“, or “expmodX keyN value”. The following examples show Park/Pickup configurations using specific servers.
Page 541 1 prgkeyN line: 1 Note: The 6730i, 6731i, 6753i, 6755i and 9143i do not allow for the configuration of labels and states for programmable keys. Use the following procedure to configure a Park/Pickup key using the configuration files.
Page 542 Pickup configuration is "idle, outgoing". The CT handsets use the park/pickup configuration enabled at Operation->Handset Keys in the Aastra Web UI. If Park or Pickup are enabled on more than one line on the base unit, the CT handsets use the first programmable configuration.
Page 543 Configuring Operational Features Operational Features Aastra Web UI For 8 and 11-Line LCD Phones Click on Operation->Softkeys and XML. Pick a softkey to configure for Parking a call. In the "Type" field, select Park. In the "Label" field, enter a label for the Park softkey.
Page 544 IP Phone Administrator Guide Operational Features Aastra Web UI In the "Value" field, enter the appropriate value based on the server in your network. Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values”...
Page 545 Configuring Operational Features Operational Features Aastra Web UI For 3-Line LCD phones (not applicable to 6751i): Click on Operation->Programmable Keys. 6753i Screen Pick a key to configure for Parking a call. In the "Hard Key" field, select Park. In the "Value" field, enter the appropriate value based on the server in your network.
Page 546 IP Phone Administrator Guide Operational Features Aastra Web UI Click to save your changes. You must restart your IP phone for the changes to take affect. Click on Operation->Reset. In the "Restart Phone" field click to restart the IP phone and apply the changes.
Page 547 Configuring Operational Features Operational Features Using the Park Call/Pickup Parked Call Feature Use the following procedures on the IP phones to park a call and pick up a parked call. IP Phone UI Step Action Parking a Call While on a live call, press the "Park" softkey. Perform the following for your specific server: For Asterisk Server: - Server announces the...
Page 548 IP Phone Administrator Guide Operational Features IP Phone UI Step Action Enter the extension number where the call was parked. Press the "Pickup" softkey. If the call pick up is successful, you are connected with the parked call. 5-244 41-001160-03 Rev 00, Release 2.5...
Page 549: Last Call Return (Lcr) (Sylantro Servers)
This feature is for Sylantro servers only. You can configure the “lcr” softkey feature via the configuration files or the Aastra Web UI. How it works you configure "lcr" on a softkey or programmable key, and a call comes...
Page 550 IP Phone Administrator Guide Operational Features Aastra Web UI For the 6757i/6757i CT: Click on Operation->Softkeys and XML. Pick a softkey to configure for Last Call Return. In the "Type" field, select lcr. In the "Line" field, select a line for which to apply the last call return configuration.
Page 551 Configuring Operational Features Operational Features Aastra Web UI For the 6757i CT Handset: Click on Operation->Handset Keys. Pick a handset key to configure for Last Call Return. In the "Key Function" field, select lcr. Click to save your changes. 41-001160-03 Rev 00, Release 2.5...
Page 552 IP Phone Administrator Guide Operational Features Aastra Web UI For 3-Line LCD phones (not applicable to 6751i): Click on Operation->Programmable Keys. 6753i Screen Pick a key to configure for Last Call Return. In the "Type" field, select lcr. For 3-Line LCD phones (not applicable to 6751i): In the "Line"...
Page 553: Call Forwarding
(In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 554 You can enable/disable CFWD and set a CFWD key using the configuration files or the Aastra Web UI. You can set CFWD mode (Account, Phone, Custom) using the configuration files, Aastra Web UI or IP Phone UI. Important Notes •...
Page 555 Configuring Operational Features Operational Features Configuring Call Forwarding You use the following parameters to set CFWD on the IP Phone using the configuration files: • call forward key mode • softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type •...
Page 556 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Operation->Softkeys and XML; Click on Operation->Programmable Keys; Click on Operation->Expansion Module. Softkey 2 configured for CFWD Click to save your changes. 5-252 41-001160-03 Rev 00, Release 2.5...
Page 557 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Call Forward Key Mode Parameter Note: If there is no CFWD key configured on the phone or it is removed, you can still set the CFWD modes via the IP Phone UI at the path Options->Call Forward.
Page 558 No Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 559 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings->Account Configuration. For each account, enable CFWD state by placing a check mark in one or more of the following “State” fields: • • Busy • No Answer The “All” option forwards all incoming calls for this account to the specified phone number regardless of the state of the phone.
Page 560 If you selected “Phone” mode, all accounts are set to the same CFWD configuration (All, Busy, and/ or No Answer) as Account 1 on the phone. (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out but use the same configuration as Account 1.) Using the Aastra Web UI, if you make changes to Account 1, the changes apply to all accounts on the phone.
Page 561 Operational Features Using CFWD Modes via the IP Phone UI If you enable/disable CFWD using the configuration files or the Aastra Web UI, you can use the CFWD screens that display to the IP Phone UI. You can access the CFWD parameters by pressing a configured CFWD key (if previously configured) OR by pressing Options->Call Forward on the phone’s front panel.
Page 562 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action CFWD in Account Mode (3-Line LCD Phones - not applicable to 6751i) Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname2 Screenname3 Screenname1 CFWD Busy...
Page 563 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action Select a state for the account(s) in focus using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for an account: •...
Page 564 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action In the CFWD State screen, press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE. 1. Cfwd All to view 1. Cfwd State...
Page 565 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action For the CFWD No Answer state, In the CFWD Number screen, press the DOWN arrow key to scroll to the CFWD No. Rings screen and press CHANGE. 1. Cfwd NoAns to view 1.
Page 566 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press # to confirm the change(s) each time the “Apply Changes” screen displays. All changes are saved to the phone. 5-262 41-001160-03 Rev 00, Release 2.5...
Page 567 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action CFWD in Phone Mode (3-Line LCD Phones - not applicable to 6751i) Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname2 Screenname3 Screenname1 CFWD All...
Page 568 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press the Call Forward key. The Call Forward Mode screen displays. Use the UP and DOWN arrow keys to scroll through each state type. Cfwd Mode 1. All...
Page 569 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action Select a state using the UP and DOWN arrow keys. You can enable/disable a specific account on the phone with any or all of the following states. However, the configuration you set will apply to all accounts on the phone.
Page 570 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press the CHANGE key in the CFWD State screen. Press NEXT to toggle the state of the CFWD state ON or OFF. In the example in Step 4, you press NEXT to change the option to OFF.
Page 571 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action For the CFWD No Answer state, in the CFWD Number screen, press the DOWN arrow key to scroll to the CFWD No. Rings screen and press CHANGE. 1. Cfwd NoAns to view 1.
Page 572 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press # to confirm the change(s) each time the “Apply Changes” screen displays. All the same changes are saved to all accounts on the phone. 5-268 41-001160-03 Rev 00, Release 2.5...
Page 573 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action CFWD in Custom Mode (3-Line LCD Phones - not applicable to 6751i) Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname2 Screenname3 Screenname1 CFWD NoAns...
Page 574 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Select an account to configure. Press the CHANGE key. The CFWD Mode screen displays. Use the UP and DOWN arrow keys to scroll through each state screen. Cfwd Mode 1.
Page 575 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action Select a state for the account(s) in focus using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for a specific account or for all accounts (with individual configurations): •...
Page 576 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press the CHANGE key in the CFWD State screen. Press NEXT to toggle the state of the CFWD state ON or OFF. In the example in Step 4, you press NEXT to change the option to OFF.
Page 577 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action For the CFWD No Answer state, in the CFWD Number screen, press the DOWN arrow key to scroll to the CFWD No. Rings screen and press CHANGE. 1. Cfwd NoAns to view 1.
Page 578 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press DONE to save CFWD All Number, CFWD All State, CFWD Busy Number, CFWD Busy State, CFWD No Answer Number, CFWD No Answer State, CFWD No Answer Rings.
Page 579 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action CFWD in Account Mode (8 and 11-Line LCD Phones) Use the RIGHT and LEFT arrow keys to scroll through each account. Services Services Services Callers Callers Callers Screenname2 Screenname3...
Page 580 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Select a state for the account(s) in focus using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for an account: •...
Page 581 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON.
Page 582 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press the CHANGE key in the CFWD State screen. With the cursor in the “State” field, toggle the state ON and OFF by pressing the CHANGE key. Note: You can press the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call forward mode, to every account on the phone.
Page 583 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action CFWD in Phone Mode (8 and 11-Line LCD Phones) Use the RIGHT and LEFT arrow keys to scroll through each account. Services Services Services Callers Callers Callers Screenname2 Screenname3...
Page 584 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Select a state for the phone using the UP and DOWN arrow keys. You can enable/disable a specific account on the phone with any or all of the following states.
Page 585 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON.
Page 586 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Use the DOWN arrow key to scroll to the “Number” field. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify.
Page 587 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action CFWD in Custom Mode (8 and 11-Line LCD Phones) Use the RIGHT and LEFT arrow keys to scroll through each account. Services Services Services Callers Callers Callers Screenname2 Screenname3...
Page 588 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Select an account using the UP and DOWN arrow keys. You can also use the following keys if required: All Off Key- Disables CFWD for all accounts on the phone.
Page 589 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action Select a state for the selected account(s) using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for a specific account or for all accounts (with individual configurations): •...
Page 590 IP Phone Administrator Guide Operational Features Aastra IP Phone UI Step Action Press the CHANGE key for the mode you selected in step 4. This displays the Call Forward State screen. In the following example, the CFWD All state is ON.
Page 591 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action Press the CHANGE key in the CFWD State screen. With the cursor in the “State” field, toggle the state ON and OFF by pressing the CHANGE key. Note: You can press the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call forward mode, to every account on the phone.
Page 592: Sip Phone Diversion Display
IP Phone Administrator Guide Operational Features SIP Phone Diversion Display When an outgoing call from the phone is being diverted to another destination (i.e., via call forward), the phone displays the Caller ID (phone number and/or caller name) of the new destination and the reason for the call diversion. Similarly, at the new destination, the Caller ID of the original call destination now displays.
Page 593 Configuring Operational Features Operational Features Note: If proxy servers exist in the network, it is possible that multiple diversions can take place on the phones. When multiple diversion headers are returned in a single 302 response back to the originating phone, the phone that originated the call (i.e., Tim’s phone in above example) displays the URI of the newest (first encountered) Diversion header, but displays the REASON of the oldest (last encountered)
Page 594: Displaying Call Destination For Incoming Calls
IP Phone Administrator Guide Operational Features Displaying Call Destination for Incoming Calls The IP Phones allow an Administrator to enable and disable the call destination name in the “TO” header of the INVITE message for incoming calls. When this feature is enabled, the call destination name displays on the LCD of the phone. This allows the user to easily determine the intended destination of an incoming call.
Page 595 Configuring Operational Features Operational Features The call destination information displays on multiple screens that scroll every 3 seconds. The following example shows call destination information on the phones. Call Destination Enabled on the Phone Alice One 0409123456 Incoming Phone UI on 3-Line LCD Phones 3456 Alice 3456 Alice 0409123456...
Page 596 IP Phone Administrator Guide Operational Features Note: As shown above, when both call diversion and call destination are enabled, the formation displays to the phone’s screens in the following order: Screen 1 Caller info Screen 2 Call destination Screen 3 Call diversion Configuring the Display of Call Destination for Incoming Calls Use the following procedures to configure the display of call destination for...
Page 597: Callers List
Callers List Key Callers List Key under Services Menu Options Directory 9480i Save Hold Redial Goodbye Delete Options Conf Xfer PQRS WXYZ PQRS WXYZ Xfer Icom Conf Services Mute 9143i 9480i/9480i CT 41-001160-03 Rev 00, Release 2.5 5-293...
Page 598 IP phone UI. You can also directly dial from a displayed line item in the Callers List. You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Page 599 Configuring Operational Features Operational Features You can use any spreadsheet application to open the file for viewing. The following is an example of a Callers List in a spreadsheet application. The file displays the name, phone number, and the line that the call came in on. 41-001160-03 Rev 00, Release 2.5 5-295...
Page 600 IP Phone Administrator Guide Operational Features Enabling/Disabling Callers List You can enable and disable user access to the Callers List on the IP phones using the following parameter in the configuration files: • callers list disabled Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter is set to 0, the Callers List can be accessed by all users.
Page 601 Configuring Operational Features Operational Features IP Phone UI Step Action To delete all entries in the Callers list, press the 3 Delete key at the "Callers List" header. To delete a line item from the Callers List, select the line item you want to delete and press the 3 Delete key.
Page 602 IP Phone Administrator Guide Operational Features Downloading the Callers List Use the following procedure to download the Callers List using the Aastra Web Aastra Web UI Click on Operation->Directory. In the Callers List field, click on A “File Download” message displays.
Page 603: Customizable Callers List And Services Keys
Configuring Operational Features Operational Features Customizable Callers List and Services Keys The IP phones may have a Callers List key and a Services key (as a hard key or softkey/programmable key) depending on your model phone. An Administrator can specify URI overrides for these keys using the following parameters in the configuration files: •...
Page 604: Missed Calls Indicator
IP Phone Administrator Guide Operational Features Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. You can enable and disable the Missed Calls Indicator feature using the configuration files.
Page 605 Configuring Operational Features Operational Features Accessing and Clearing Missed Calls Use the following procedure to access and clear missed calls from the Callers List. Once you display the Callers List, the "<number> New Calls" indicator clears. IP Phone UI Step Action Press the “Callers List”...
Page 606: Directory List
Directory Key under Directory Key Services Menu Options Directory 9480i Save Hold Redial Goodbye Delete Options Conf Xfer PQRS WXYZ PQRS WXYZ Xfer Icom Conf Services Mute 9143i 9480i/9480i CT 5-302 41-001160-03 Rev 00, Release 2.5...
Page 607 Configuring Operational Features Operational Features Directory Key Options Key (Directory is an option under Services Menu) 6753i 6751i Directory Key 6757i/6757i CT 6755i 41-001160-03 Rev 00, Release 2.5 5-303...
Page 608 • You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. This is an administrator and user function.
Page 609 Configuring Operational Features Operational Features • You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application. This is an administrator and user function. The file displays the name, phone number(s), and line number(s) for each Directory entry.
Page 610 IP Phone Administrator Guide Operational Features Server to IP Phone Download You can populate your IP phone Directory List with server directory files. To activate this feature, you need to add the following parameters to the configuration files: • directory 1: company_directory •...
Page 611 Configuring Operational Features Operational Features Server to IP Phone Download Behavior The software that reads directory files from the server, loads the file’s contents into the phone's NVRAM when the phone is booting. Directory entries in the NVRAM that originate from a server directory file are 'owned' by the server. During the boot process both directory files are read, combined into a single list, and any duplicate entries are deleted from the list.
Page 612 IP Phone UI Step Action On the 9143i and all 67xxi phones (except the 6751i): Press the DIRECTORY key to enter the Directory List. On the 9480i, 9480i CT: Press the Services key, and then select “Directory” from the list of options.
Page 613 Configuring Operational Features Operational Features IP Phone UI Step Action To edit an entry in the Directory List: a At a line item in the Directory List, press the 3 key. Note: Use the SAVE key to scroll between the number, name and line entries. b Edit the phone number if required and press SAVE.
Page 614 IP Phone Administrator Guide Operational Features IP Phone UI Step Action To copy an entry from the Directory List to a speeddial key (for 3-Line LCD phones - not applicable to 6751i): At a line item in the Directory List, press the SAVE key. The "Save to?"...
Page 615 A-143. Downloading from the IP Phone to the Server You can use the Aastra Web UI to download the Directory List from the IP phone to the configuration server. Note: You must use TFTP to download the Directory List.
Page 616 IP Phone Administrator Guide Operational Features Use the following procedure to configure the download. Aastra Web UI Click on Operation->Directory. In the Directory List field, click on A “File Download” message displays. Click Enter the location on your computer where you want to download the Directory List and click The directorylist.csv file downloads to your computer.
Page 617: Voicemail (Not Applicable To 6751I)
Configuring Operational Features Operational Features Voicemail (not applicable to 6751i) The Voicemail feature on the IP phones allow you to configure lines with phone numbers so the phone can dial out to connect to a voicemail server. You associate the Voicemail numbers with the phone numbers configured on each line (1 - 9 lines or 1-6 lines depending on your model phone).
Page 618 IP Phone Administrator Guide Operational Features To configure the Voicemail feature on the IP phone (not applicable to 6751i), you must enter the following parameter in the configuration files: • sip lineN vmail: You can enter up to 9 Voicemail numbers associated with each of the 9 lines on the phone.
Page 619 Configuring Operational Features Operational Features Using Voicemail (not applicable to 6751i) Use the following procedure to access and use voicemail. IP Phone UI Step Action For all phones (not applicable to 6751i): Press Services on the phone to display the Services menu. From the Services menu, select "Voicemail".
Page 620: Xml Customized Services
IP Phone Administrator Guide Operational Features XML Customized Services Extensible Markup Language (XML) is a markup language much like HTML. HTML was designed to display data and to focus on how data looks. XML was designed to describe data and to focus on what data is. The following are characteristics of XML: •...
Page 621 Creates a display that has a small icon (Icon Menu Image) before each item in the menu. Reference For more information about creating customized XML applications, contact Aastra Customer Support regarding the “Aastra XML Development Guide.” 41-001160-03 Rev 00, Release 2.5 5-317...
Page 622 XML object (See Appendix case sensitive. Configuration files (See page 5-320) Aastra Web UI (See page 5-320) xml status scroll delay (config files) Allows you to set the time delay, in 1 to 25 Status Scroll Delay (seconds) (Web UI)
Page 623 Configuring Operational Features Operational Features Attribute/Option Description/Usage Valid Values LockIn Specifies whether or not the yes | no information on the LCD screen stays Default = no displayed when other events occur (such as pressing buttons on the keypad). Use with: XML object (See Appendix CancelAction...
Page 624 AastraIPPhoneStatus object appears in the status message, then the default behavior is no beep is heard when the object arrives to the phone. The value set in the configuration files and Aastra Web UI override the attribute you specify for the AastraIPPhoneStatus object.
Page 625 5 seconds for each message to display before scrolling to the next message. You can configure this option via the configuration files or the Aastra Web UI. You can use the following to set the scroll delay for status messages: •...
Page 626 Aastra Web UI. Users can access XML applications via softkeys configured on the IP phones. The phone performs an HTTP GET on the URI configured in the Aastra Web UI or configuration files.
Page 627 IP address or host name of the requesting host against a list of trusted hosts (or domain names) configured via the Aastra Web UI (parameter called XML Push Server List) or the configuration files (parameter called xml application post list).
Page 628 IP Phone Administrator Guide Operational Features Aastra Web UI For 8 and 11-Line LCD phones: Click on Operation->Softkeys and XML. Select a key from keys 1 through 20. In the "Type" field, select XML from the list box. In the "Label" field, enter a label that displays on the IP phone for the softkey. For example, "XML".
Page 629 Operational Features Aastra Web UI In the "XML Application Title" field, enter the name of the XML application that you want to display on the IP phone Services Menu. In the illustration above, the XML Application Title is "Aastra Telecom". Click to save your changes.
Page 630 IP Phone Administrator Guide Operational Features Aastra Web UI For 3-Line LCD phones (not applicable to the 6751i): Click on Operation->Programmable Keys. 6753i Screen For 3-Line LCD phones (not applicable to 6751i), select an available key. In the "Hard Key" field, select XML from the list box.
Page 631 Configuring Operational Features Operational Features Aastra Web UI Click on Advanced Settings->Configuration Server. In the "XML Push Server List (Approved IP Addresses)" field, enter the host IP address and/or domain name server. You can enter multiple IP address and/or domain name servers (separated by commas).
Page 632 Reference For more information about customizing the phones using XML objects, contact Aastra Customer Support regarding the “Aastra XML Development Guide.” Use the following procedure to use the XML feature on the IP phone. IP Phone UI...
Page 633 Configuring Operational Features Operational Features IP Phone UI Step Action For 3-Line LCD phones (not applicable to 6751i): Press the programmable key configured on the phone for XML services. A "Custom Features" screen displays. Use the to scroll through the customized features. Select a service to display the information for that customized service.
Page 634 IP Phone Administrator Guide Operational Features XML Action URIs The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain events occur. The IP phone events that support this feature are: The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain XML events occur.
Page 635 Appendix F, “Creating and Managing XML Applications”. The following table identifies the configurable action URI parameters in the configuration files and the Aastra Web UI. This table also identifies the variables that apply to specific parameters. Action URIs and Associated Variables...
Page 636 IP Phone Administrator Guide Operational Features Configuration File Aastra Web UI Parameters at Parameters Advanced Settings->Action URI Applicable Variables action uri registration Registration Event $$REGISTRATIONSTATE$$ event $$REGISTRATIONCODE$$ action uri incoming Incoming Call $$REMOTENUMBER$$ $$DISPLAYNAME$$ $$SIPUSERNAME$$ $$INCOMINGNAME$ $$LINESTATE$$ $$CALLDURATION$$ $$CALLDIRECTION$$ $$LOCALIP$$...
Page 637 Configuring Operational Features Operational Features The following table provides a description of each variable. Variable Description $$SIPUSERNAME$$ Username associated with: • registered phone • incoming caller • outgoing caller $$SIPAUTHNAME$$ Authentication name associated with: • registered phone $$PROXYURL$$ Proxy URL associated with: •...
Page 638 IP Phone Administrator Guide Operational Features Variable Description $$CALLDIRECTION$$ Specifies whether the current/last call was incoming or outgoing. This variable is associated with: Note: This variable allows for • onhook enhanced information in call records and billing applications. $$REGISTRATIONSTATE$$ Specifies the state of the phone’s registration. Registration states can •...
Page 639 Note: If the phone can’t find the Action URI you specify, it returns a “NULL” response. For example, http://10.50.10.140/outgoing.pl?number= You can configure this feature via the configuration files or the Aastra Web UI. Configuring XML Action URIs Use the following procedures to configure XML Action URIs using the configuration files or the Aastra Web UI.
Page 640 IP Phone Administrator Guide Operational Features Aastra Web UI Click on Advanced Settings->Action URI. Enter an XML URI for a startup event in the “Startup” field. For example: http://10.50.10.140/startup This parameter specifies the URI for which the phone executes a GET on when a startup event occurs.
Page 641 Configuring Operational Features Operational Features Aastra Web UI Enter an XML URI in the “Registration Event” field, for when the phone performs registration. For example: http://10.30.100.39/PHPtests/ actionuri.php?action=RegEvt&regstate=$$REGISTRATIONSTATE$$&regcode=$$REGI STRATIONCODE$$ This parameter specifies the URI that the phone executes a GET on, when a registration event change occurs.
Page 642 IP Phone Administrator Guide Operational Features Aastra Web UI Enter an XML URI for an onhook event in the “Onhook” field. For example: http://10.50.10.140/onhook.php?state=$$LINESTATE$$ This parameter specifies the URI for which the phone executes a GET on when an onhook event occurs.
Page 643 An Administrator can specify the URI to be called and specify the interval between polls using the configuration files or the Aastra Web UI. Configuration of this feature is dynamic (no reboot required). Configuring Polling Action URI via the Configuration Files Use the following parameters to configure the polling Action URI on the IP Phones.
Page 644 IP Phone Administrator Guide Operational Features Configuring Polling Action URI via the Aastra Web UI Use the following procedure to configure polling Action URI using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Action URI. In the “Poll” field, enter a URI to be called every "action uri pool interval" seconds. Enter the value in a URI format.
Page 645 Configuring Operational Features Operational Features Action URI Disconnected The phones have a parameter, “action uri disconnected” that allow a disconnect event to occur when the phone transitions from any active state (outgoing, incoming, connected, or calling) to an idle state. This parameter can use the variable “$$LINESTATE$$”.
Page 646 “NULL” response. For example, http://fargo.ana.aastra.com/disconnected.xml?state= An Administrator can enable the disconnect feature using the configuration files or the Aastra Web UI. Configuring the Action URI Disconnected Feature Use the following procedure to configure the Action URI Disconnected feature on the phone.
Page 647 Configuring Operational Features Operational Features Aastra Web UI Click on Advanced Settings->Action URI->Event. In the “Disconnected” field, enter a valid URI for which the phone executes a GET on, when it transitions from the incoming, outgoing, calling, or connected state into the idle state. Leaving this field empty disables the Action URI Disconnected feature.
Page 648 SIP NOTIFY event (aastra-xml) with or without XML content. An Administrator can enable/disable the SIP NOTIFY event using a specific parameter in the configuration files (sip xml notify event) or the Aastra Web UI (XML SIP Notify). If XML content is provided in the SIP NOTIFY, it is processed directly by the phone as it is done for an XML PUSH.
Page 649 When the phone receives the SIP NOTIFY, it will trigger the action uri xml sip notify parameter, if it has been previously configured using the configuration files or the Aastra Web UI. If the action uri xml sip notify parameter is not configured, the phone does not do anything.
Page 650 IP Phone Administrator Guide Operational Features Enabling/Disabling XML SIP NOTIFY using the Configuration Files To enable/disable the SIP NOTIFY event, you can set the following parameter in the configuration files: • sip xml notify event If the content is missing in the SIP NOTIFY message received by the phone, the phone automatically uses the value you specify for the following parameter: •...
Page 651 Configuring Operational Features Operational Features Enabling/Disabling XML SIP NOTIFY Using the Aastra Web UI Use the following procedure to enable/disable the XML SIP NOTIFY feature in the Aastra Web UI. Aastra Web UI Enabling/Disabling the XML SIP NOTIFY Feature Click on Advanced Settings->Global SIP->Advanced SIP Settings.
Page 652 The “XML SIP Notify" field is disabled by default. To enable this field, check the box. This field enables or disables the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone.
Page 653 Configuring XML SIP NOTIFY using the Aastra Web UI if an Empty SIP NOTIFY Message Received by the Phone Use the following procedure in the Aastra Web UI to configure the XML SIP NOTIFY parameter when the phone receives an empty SIP NOTIFY message.
Page 654 XML softkey URIs that are bound when the key is pressed. These variables are the same as those used in the Action URIs. When an administrator enters an XML softkey URI either via the Aastra Web UI or the configuration files, they can specify the following variables: •...
Page 655 Aastra Web UI. Configuring XML Softkey URIs Use the following procedures to configure XML Softkey URIs using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters”...
Page 656 IP Phone Administrator Guide Operational Features Aastra Web UI For 8 and 11-Line LCD phones: Click on Operation->Softkeys and XML. Select a key from keys 1 through 20. In the "Type" field, select XML from the list box. In the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra".
Page 657 Configuring Operational Features Operational Features Aastra Web UI In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For example: http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$ Note: You can use the following variables in the URI: •...
Page 658 In the "Type" field, select XML from the list box. On 3-Line LCD phones (not applicable to 6751i), in the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra". 5-354 41-001160-03 Rev 00, Release 2.5...
Page 659 Configuring Operational Features Operational Features Aastra Web UI In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For example: http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$ Note: You can use the following variables in the URI: •...
Page 660 IP Phone Administrator Guide Operational Features XML Key Redirection The IP phones allow the redirecting of phone-based hard keys to XML scripts. This allows the server to provide the phone with Redial, Transfer (Xfer), Conference (Conf), and Intercom (Icom) key features, and the Voicemail option feature, rather then accessing them from the phone-side.
Page 661 Configuring Operational Features Operational Features Configuring XML Redirection of the Redial, Xfer, Conf, and Icom Keys, and the Voicemail Option Use the following procedure to configure XML redirection of the Redial, Xfer, Conf, and Icom keys, and the Voicemail option. Configuration Files For the specific parameters you can set in the configuration files, see Appendix A, the section, “XML Key...
Page 662 IP Phone Administrator Guide Operational Features • On the 6751i, the redirection feature works after selecting “Options” from the Services Menu. To display the original Options Menu, press and hold the Services key. An Administrator can configure the XML Options Key (or Services Key on the 6751i), redirection URI parameter using the configuration files only.
Page 663 Configuring Operational Features Operational Features XML Applications and Off-Hook Interaction A feature on the IP phone allows you to specify whether the phone is prevented from going into the off-hook/dialing state when the handset is off-hook and the call ends. By default, the phone behaves as follows: You are in a call using the handset and the phone displays an XML application.
Page 664: Xml Override For A Locked Phone
Note: A System Administrator can also lock and unlock a remote phone using the “lock” and “unlock” commands with the AastraIPPhoneExecute object in an XML application. For more information about this feature, contact Aastra Customer Support regarding the “Aastra XML Development Guide.” 5-360...
Page 665: Audio Transmit And Receive Gain Adjustments
• audio mode The default setting for these parameters is 0 (zero). Note: Aastra Telecom recommends you leave the default of 0 (zero) as the settings for these parameters. The following table describes each parameter. Parameter Description...
Page 666 IP Phone Administrator Guide Operational Features Parameter Description Handsfree tx gain The increased (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-end party. Audio mode Allows you to configure how the d/f key (handsfree key) works. Audio mode has 4 options: 0 (Speaker) - Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes by...
Page 667: Centralized Conferencing (For Sylantro And Broadsoft Servers)
An Administrator can configure centralized conferencing on a global or per-line basis using the configuration files or the Aastra Web UI. 41-001160-03 Rev 00, Release 2.5 5-363...
Page 668 IP Phone Administrator Guide Operational Features To use the centralized conferencing after it is enabled, see your Model-specific IP Phone User Guide. Configuring Centralized Conferencing Using the Configuration Files You use the following parameters to configure centralized conferencing in the configuration files: Global Parameter •...
Page 669 Configuring Operational Features Operational Features Configuring Centralized Conferencing Using the Aastra Web UI Use the following procedure to configure centralized conferencing using the Aastra Web UI. Aastra Web UI Global Configuration Click on Advanced Settings->Global SIP Settings->Basic SIP Network Settings.
Page 670 IP Phone Administrator Guide Operational Features Aastra Web UI Click to save your changes. Per-Line Configuration Click on Advanced Settings->Line <#>->Basic SIP Network Settings In the “Conference Server URI” field, do one of the following actions: • To disable centralized conferencing on this line, leave this field empty (blank).
Page 671: Sip Join" Feature For 3-Way Conference (Not Applicable To The 6751I)
Configuring Operational Features Operational Features “SIP Join” Feature for 3-Way Conference (not applicable to the 6751i) The IP Phones support RFC 3911 which allows an additional caller to join an active call between two parties if the caller knows the dialog information. This feature begins a conference using a join header as described in RFC 3911.
Page 672: Conference Ends And Transfers Remaining Parties
Xfer key. Notes: The 3-line LCD display phones (6730i, 6731i, 6751i, 6753i, 9143i) and cordless handsets (CT handsets) do not support scrolling between lines. The phones MUST have a Xfer key (hardkey, or configured programmable or softkey) on the phone.
Page 673: Transferring Two Existing Calls
Once the transfer takes place, the phone which has been transferred to, still displays the original call. • For this feature, 3-line LCD display phones (6730i, 6731i, 6751i, 6753i, 9143i) do not support scrolling between lines. 41-001160-03 Rev 00, Release 2.5 5-369...
Page 674: Authentication Support For Http/Https Download Methods, Used With Broadsoft Client Management System (Cms)
HTTP/HTTPS server for digest authentication by the server. By default, username is “aastra” and password is “aastra”. You can enter the username and password in two ways: • Using the configuration files, you can change the default values for the following parameters: —...
Page 675 Restart the phone. The first time the phone reboots, the phone is challenged by the server. The phone sends the default username of “aastra” and the default password of “aastra” to the server. The server sends the default profile to the phone. This profile includes the information “http digest force login: 1”.When the phone receives the profile,...
Page 676 IP Phone Administrator Guide Operational Features Press the “Log In" key to displays the username/password screen. Note: On the 8 and 11-Line LCD phones, you use the Log In softkey to log in. On 3-Line LCD phones, you press the right arrow key to log in. 3-Line LCD Phones Login Screens Please Enter: 471348471...
Page 677: Customizing The Display Columns On The M675I Expansion Module
Configuring Operational Features Operational Features Customizing the Display Columns on the M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format. The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys.
Page 678 IP Phone Administrator Guide Operational Features List 5 List 6 List 3 List 4 Page 2 Screen Page 3 Screen To use the M675i, press the function key for the page you want to display to the LCD (page 1, page2, or page 3), and press the applicable softkey. You can customize the headings on each M675i Expansion Module screen using the configuration files.
Page 679 Configuring Operational Features Operational Features Expansion Module 3 (3 pages) • expmod3page1left • expmod3page1right • expmod3page2left • expmod3page2right • expmod3page3left • expmod3page3right Example The following is an example of configuring Expansion Module 1 column headings. expmod1page1left: Personnel Ext expmod1page1right: Operations Ext expmod1page2left: Marketing Ext expmod1page2right: Logistics Ext expmod1page3left: Engineering Ext...
Page 680 IP Phone Administrator Guide Operational Features These settings display to the Expansion Module as shown in the following illustrations. Marketing Ext Logistics Ext Personnel Ext Operations Ext Page 1 Screen Page 2 Screen Engineering Ext Shipping Ext Page 3 Screen Customizing the M675i Expansion Module Column Display.
Page 681: Configuring Advanced Operational Features
Operational Features About this chapter Introduction The IP phones have advanced operational features you can configure using the configuration files and/or the Aastra Web UI. This chapter describes each of these features and provides procedures for configuring each feature. Topics...
Page 682 IP Phone Administrator Guide About this chapter Topic Page Blacklist Duration page 6-22 Whitelist Proxy page 6-24 Transport Layer Security (TLS) page 6-26 802.1x Support page 6-31 Symmetric UDP Signaling page 6-41 Removing UserAgent and Server SIP Headers page 6-42 GRUU and sip.instance Support page 6-43 Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro...
Page 683: Advanced Operational Features
Configuring Advanced Operational Features Advanced Operational Features Advanced Operational Features Description This section provides the following information about advanced features of the IP phones: Feature Description MAC Address/Line Number in REGISTER Allows you to enable or disable the sending of the MAC Messages address and line number from the IP phone to the call server, in a REGISTER message.
Page 684 IP Phone Administrator Guide Advanced Operational Features Feature Description Transport Layer Security (TLS) Allows you to enable or disable the use of Persistent Transport Layer Security (TLS). Persistent TLS sets up the connection to the server once and re-uses that connection for all calls from the phone. The setup connection for Persistent TLS is established during the registration of the phone.
Page 685: Mac Address/Line Number In Register Messages
The IP phones can send the MAC address and line number in the REGISTER packets making it easier for the call server when a user configures the phones via the Aastra Web UI or the IP Phone UI. The following two configurable headers send this information to the call server: Aastra-Mac: <mac address>...
Page 686 IP Phone Administrator Guide Advanced Operational Features Aastra Web UI Step Action Click on Advanced Settings->Global SIP->Advanced SIP Setting. Enable the "Send MAC Address in REGISTER Message" field by checking the check box. (Disable this field by unchecking the box).
Page 687: Sip Message Sequence For Blind Transfer
Configuring Advanced Operational Features Advanced Operational Features SIP Message Sequence for Blind Transfer The SIP message sequence for Blind Transfer avoids the transfer target having two simultaneous calls. Prior to release 1.4, a CANCEL message was sent to the transfer target (if it was in a ringing state) after sending a REFER to the transferee to complete the transfer.
Page 688: Update Caller Id During A Call
IP Phone Administrator Guide Advanced Operational Features Update Caller ID During a Call It is possible for a proxy or call server to update the Caller ID information that displays on the phone during a call, by modifying the SIP Contact header in the re-INVITE message.
Page 689: Boot Sequence Recovery Mode
Configuring Advanced Operational Features Advanced Operational Features Boot Sequence Recovery Mode You can force the IP phone into recovery mode by pressing the 1 and # keys during boot up when the logo displays. This feature is enabled by default on the IP phone.
Page 690: Auto-Discovery Using Mdns
IP Phone Administrator Guide Advanced Operational Features Auto-discovery Using mDNS The IP phones can perform an auto-discovery of all servers on a network using mDNS. When the IP phone discovers a TFTP server, it is automatically configured by that TFTP server. An unconfigured phone (phone right out of the box) added to a network, attempts to auto-discover a configuration server on the network without any end-user intervention.
Page 691: Single Call Restriction (6757I Ct And 9480I Ct Only)
Also, when this feature is disabled, more than one call can negotiate complex audio codecs since only a single call is decoding audio at a time. You can configure this feature via the configuration files or the Aastra Web UI. Configuring Single Call Restriction.
Page 692 IP Phone Administrator Guide Advanced Operational Features Aastra Web UI Step Action Click on Advanced Settings->Global SIP->RTP Settings. Enable the "Two Call Support" field by checking the check box. (Disable this field by unchecking the box). Click to save your settings.
Page 693: Missed Call Summary Subscription
Missed calls indicator increments on phone B. Note: : Voicemail must be configured on phone B. An Administrator can configure this feature on a global or per-line basis, using the configuration files or the Aastra Web UI. 41-001160-03 Rev 00, Release 2.5 6-13...
Page 694 IP Phone Administrator Guide Advanced Operational Features Configuring Missed Call Summary Subscription using the Configuration Files In addition to enabling/disabling the Misses Call Summary Subscription, You can also configure the amount of time, in seconds, that the phone uses this feature. The timer is configurable on a global basis only.
Page 695 Advanced Operational Features Configuring Missed Call Summary Subscription using the Aastra Web UI Use the following procedure to configure the Missed Call Summary Subscription feature using the Aastra Web UI. Aastra Web UI Global Configuration Click on Advanced Settings->Global SIP->Advanced SIP Settings.
Page 696 IP Phone Administrator Guide Advanced Operational Features Aastra Web UI The "Missed Call Summary Subscription" field is disabled by default. To enable this field, check the box. This feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to.
Page 697: As-Feature-Event Subscription
The DND, CFWD, and ACD server-side feature is not applicable to the CT handset. This feature is configurable using the configuration files or the Aastra Web UI. How it Works on the Phone UI When you enable the “as-feature-event” on the phone, AND you activate a DND, CFWD, and/or ACD key, pressing the key performs as follows: •...
Page 698 IP Phone Administrator Guide Advanced Operational Features When you press the DND, CFWD, or ACD key, only one attempt is made to enable/disable the “as-feature-event” feature on the server. The message “Trying” displays on the phone’s LCD after pressing the key. If the attempt is successful, the idle screen displays.
Page 699 Configuring Advanced Operational Features Advanced Operational Features Note: IMPORTANT! If DND and CFWD are configured to use “Account” mode on the IP Phone, pressing the DND and CFWD keys apply to the account in focus as described in Chapter 3, the section, “Account Configuration”...
Page 700 Advanced Operational Features Configuring As-Feature-Event Subscription Using the Aastra Web UI Use the following procedure to enable/disable the server-side “as-feature-event” on the IP Phone using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->LineN->Advanced SIP Settings. In the “Advanced SIP Settings” section, enable the "As--Feature-Event Subscription" field, by checking the check box.
Page 701 Configuring Advanced Operational Features Advanced Operational Features Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. As-Feature-Event Subscription Period In the “Advanced SIP Settings” section, in the “As-Feature-Event Subscription Period” field, enter the amount of time, in seconds, that the phone waits after sending a SUBSCRIBE, to receive a NOTIFY response from the server side.
Page 702: Blacklist Duration
You can specify how long failed servers remain on the blacklist in the IP phone’s configuration file or in the Aastra Web UI. The default setting is 300 seconds. If you set the duration to 0 seconds, then you disable the blacklist feature.
Page 703 Configuring Advanced Operational Features Advanced Operational Features Configuring a Server Blacklist Using the Aastra Web UI You use the following procedure to configure Blacklist Duration using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings In the “Blacklist Duration”...
Page 704: Whitelist Proxy
IP Phone Administrator Guide Advanced Operational Features Whitelist Proxy To protect your IP phone network, you can configure a “Whitelist Proxy” feature that screens incoming call requests received by the IP phones. When this feature is enabled, an IP phone accepts call requests from a trusted proxy server only. The IP phone rejects any call requests from an untrusted proxy server Configuring Whitelist Proxy Using the Configuration Files You use the following parameter to configure the whitelist proxy feature using the...
Page 705 Configuring Advanced Operational Features Advanced Operational Features Configuring Whitelist Proxy Using the Aastra Web UI Use the following procedure to configure the Whitelist Proxy feature using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings The "Whitelist Proxy"...
Page 706: Transport Layer Security (Tls)
IP Phone Administrator Guide Advanced Operational Features Transport Layer Security (TLS) The IP Phones support a transport protocol called Transport Layer Security (TLS) and Persistent TLS. TLS is a protocol that ensures communication privacy between the SIP phones and the Internet. TLS ensures that no third party may eavesdrop or tamper with any message.
Page 707 Certificates, Local Certificate, and Private Key files are optional. On the IP phones, an Administrator can configure TLS and Persistent TLS on a global-basis only, using the configuration files or the Aastra Web UI. SIP Asserted Identity (for Sylantro Servers) The IP Phones support a private extension to SIP for Asserted Identity within trusted networks (as defined in RFC 3325).
Page 708 IP Phone Administrator Guide Advanced Operational Features When an IP phone receives an incoming call, the IP phone does the following actions: • Checks to see if the incoming call is from a registered proxy server. • If the call is forwarded via a registered proxy server, then the message has already been verified and authenticated by the server.
Page 709 Advanced Operational Features Configuring TLS Using the Aastra Web UI To configure TLS using the Aastra Web UI, you must enable TLS or Persistent TLS first. Then you must define the TLS certificate file names that you want the phone to use. Use the following procedure to configure TLS using the Aastra Web Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings.
Page 710 All other certificates and the Private Key are optional. 3. The certificate files and Private Key file names must use the format “.pem”. 4. To create custom certificate files and private key files to use on your IP phone, contact Aastra Technical Support.
Page 711: 802.1X Support
Configuring Advanced Operational Features Advanced Operational Features 802.1x Support The IP phones support the IEEE 802.1x protocol. The 802.1x protocol is a standard for passing Extensible Authentication Protocol (EAP) over a wired or wireless Local Area Network (LAN). The 802.1x protocol on the IP phone facilitates media-level access control, and offers the capability to permit or deny network connectivity, control LAN access, and apply traffic policy, based on user or endpoint identity.
Page 712 IP Phone UI, or the Aastra Web UI. Note: If configuring 802.1x using the IP Phone UI, the certificates and private keys must already be configured and stored on the phone. Use the configuration files or the Aastra Web UI to load certificates and private keys. 6-32...
Page 713 Configuring Advanced Operational Features Advanced Operational Features Configuring the 802.1x Protocol Using the Configuration Files You use the following parameters to configure the 802.1x Protocol on your phone using the configuration files. For EAP-MD5 use: • eap type • identity •...
Page 714 If configuring 802.1x using the IP Phone UI, the Note: certificates and private keys must already be configured and stored on the phone. Use the configuration files or the Aastra Web UI to load certificates and private keys. Aastra IP Phone UI...
Page 715 Configuring Advanced Operational Features Advanced Operational Features Aastra IP Phone UI Step Action On 11-Line LCDs: Select Network Settings->Ethernet & VLAN->802.1x Settings. On 3-Line LCDs: Select Network Settings->Ethernet & VLAN->802.1x Settings. & VLAN 10. Ethernet 4. 802.1x Settings Ethernet & VLAN Settings...
Page 716 Note: The 802.1x Protocol is disabled by default. If you select EAP-TLS authentication, you must use the configuration files or the Aastra Web UI to configure the certificates and private key for the phone. Press Done (on 8 and 11-Line LCD phones) Press Set (on 3-Line LCD phones - not applicable to the 6751i).
Page 717 Configuring Advanced Operational Features Advanced Operational Features Aastra IP Phone UI Step Action Select Identity. 1. EAP-MD5 Settings 1. Identity User Name EAP-MD5 Setting Enter Next Next Enter Cancel 1. Identity 2. MD5 Password 2. MD5 Password Password Next Enter...
Page 718 IP Phone Administrator Guide Advanced Operational Features Aastra IP Phone UI Step Action Enter the password used for authenticating the phone. 1. EAP-MD5 Settings 1. Identity User Name Password Enter Next Next Enter Cancel Password: 2. MD5 Password Password Next...
Page 719 Configuring Advanced Operational Features Advanced Operational Features Configuring the 802.1x Protocol Using the Aastra Web UI Use the following procedure to configure the 802.1x Protocol on your phone using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->802.1x Support.
Page 720 IP Phone Administrator Guide Advanced Operational Features Aastra Web UI To configure EAP-TLS: Click on Advanced Settings->802.1x Support. In the “EAP Type” field, select EAP-TLS. Valid values are: Disabled (Default), EAP-MD5, and EAP-TLS. In the “Identity” field, enter an Identity for the IP phone for which you are configuring 802.1x.
Page 721: Symmetric Udp Signaling
Configuring Advanced Operational Features Advanced Operational Features Symmetric UDP Signaling By default, the IP phones use symmetric UDP signaling for outgoing UDP SIP messages. When symmetric UDP is enabled, the IP phone generates and listens for UDP messages using port 5060. You can manually disable symmetric UDP signaling using the IP phone’s configuration file.
Page 722: Removing Useragent And Server Sip Headers
Advanced Operational Features Removing UserAgent and Server SIP Headers Currently, the phone always configures the SIP UserAgent/Server headers to contain: Aastra <PhoneModel>/<FirmwareVersion> You can suppress the addition of these headers by using the following parameter in the configuration files: •...
Page 723: Gruu And Sip.instance Support
Configuring Advanced Operational Features Advanced Operational Features GRUU and sip.instance Support Globally Routable User-Agent URIs (GRUUs) provide a way for anyone on the Internet to route a call to a specific instance of a User-Agent. The IP phones provide GRUU support using draft-ietf-sip-gruu-15. A sip.instance is added to all non-GRUU contacts.
Page 724: Multi-Stage Digit Collection (Billing Codes) Support (For Sylantro Servers)
The IP phone is able to collect digits in two stages to support the billing code feature. Aastra IP Phone users are prompted to enter the correct billing code when they dial these numbers: •...
Page 725 Configuring Advanced Operational Features Advanced Operational Features For example, suppose the IP phone user is using billing code 300, and dialing the external number 617-238-5500. The IP user then enters the number using the following format: 6172385000#300 Using mandatory billing codes, if the user is configuring a Speeddial number, then they enter the number using the following format: <phonenumber>%23<billingcode>...
Page 726 IP Phone Administrator Guide Advanced Operational Features Numbers Not Requiring Billing Codes Billing codes are not required for the following two types of calls: • Emergency calls (E911) • Calls between extensions 6-46 41-001160-03 Rev 00, Release 2.5...
Page 727: Configurable Dns Queries
DNS lookup to find the IP address. NAPTR & SRV & A First, the phone sends "NAPTR" (Naming Authority Pointer) lookup to get the “SRV” pointer and service type (such as "aastra.com SIP+2DT .._sip.tcp.aastra.net", which means the service prefers to use TCP and "_sip.tcp.aastra.net"...
Page 728 IP Phone Administrator Guide Advanced Operational Features Note: On the phone side, if you configure the phone with a Fully- Qualified Domain Name (FQDN) proxy and specified port, the phone always sends “A only” lookups to find the Host IP Address of the proxy. Configuring the DNS Query Method You can configure the DNS query method for the phone to use for performing DNS lookups using the following parameter in the configuration files:...
Page 729: Ignore Out Of Sequence Errors
Configuring Advanced Operational Features Advanced Operational Features Ignore Out of Sequence Errors An Administrator can configure the phone via the “sip accept out of order requests” parameter to ignore CSeq number errors on all SIP dialogs on the phone. When this parameter is enabled, the phone no longer verifies that the sequence numbers increase for each message within a dialog, and does not report a "CSeq Out of Order"...
Page 730: Early-Only" Parameter In Replaces Header Rfc3891
IP Phone Administrator Guide Advanced Operational Features “Early-Only” Parameter in Replaces Header RFC3891 The phones support the “early-only” parameter in the “Replaces” header according to RFC3891. When the phone receives a Replaces header with the early-only parameter, it replaces the existing dialog if the call is still in the early state.
Page 731: Configurable Sip P-Asserted Identity (Pai)
Configuring Advanced Operational Features Advanced Operational Features An Administrator can enable/disable the optional “Allow” and “Allow-Event” headers using the following parameter in the configuration files: • sip notify opt headers Enablling/Disabling Optional “Allow” and “Allow-Event” Headers Use the following procedure to enable/disable “Allow” and “Allow-Event” headers.
Page 733: Encrypted Files On The Ip Phone
Chapter 7 Encrypted Files on the IP Phone About this chapter Introduction This chapter provides information about encryption on the IP phones and provides methods an administrator can use to store encrypted files to a server. Topics This chapter covers the following topics: Topic Page Encrypted Files on the IP Phone...
Page 734: Configuration File Encryption Method
IP phones. If security.tuz is present on the TFTP/FTP/HTTP server, the IP phones download it and use it locally to decrypt the configuration information from the aastra.tuz and <mac>.tuz files. Because only the encrypted versions of the configuration files need to be stored on the server, no plain-text configuration or passwords are sent across the network, thereby ensuring security of the configuration data.
Page 735 To make changes to the configuration files, the System Administrator must save the original files. Note: If the use of encrypted configuration files is enabled (via security.tuz or pre-provisioned on the IP phone) the aastra.cfg and <mac>.cfg files are ignored, and only the encrypted equivalent files aastra.tuz and <mac>.tuz are read.
Page 736: Procedure To Encrypt Configuration Files
Open a command line window application (i.e., DOS window). At the prompt, enter anacrypt.exe and press <Return>. C:\> anacrypt.exe -h Provides encryption of the configuration files used for the family of Aastra IP phones, using 56bit triple-DES and site-specific keys. Copyright (c) 2008, Aastra Technologies, Ltd.
Page 737 C:\>anacrypt -i -p 1234abcd For any firmware version: C:\>anacrypt -i -p 1234abcd -v1 Example 2 Encrypting a single aastra.cfg file with password 1234abcd C:\>anacrypt aastra.cfg -p 1234abcd Example 3 Encrypting a <mac>.cfg file with password 1234abcd C:\>anacrypt 00085d000000.cfg -p 1234abcd Example 4 Encrypting a <mac>.cfg file with password 1234abcd using the new MAC...
Page 738: Vendor Configuration File Encryption
After the phone receives the file, it updates the encryption key. This method of encryption does not affect the implementation of the Aastra method of file encryption. Note: The aastra.cfg file is not encrypted with this feature.
Page 739 Encrypted Files on the IP Phone Encrypted Files on the IP Phone Configuring Vendor Configuration File Encryption Use the following procedure to configure vendor configuration file encryption on the IP Phones. Configuration Files For specific parameters you can set in the configuration files for automatic update, see Appendix A, the section, “Configuration Encryption Setting”...
Page 741: Upgrading The Firmware
Topics This chapter covers the following topics: Topic Page Upgrading the Firmware page 8-2 Using the “Firmware Update” Page in the Aastra Web UI page 8-2 Using the Restart Feature page 8-5 Using the Auto-Resync Feature page 8-7 41-001160-03 Rev 00, Release 2.5...
Page 742: Using The "Firmware Update" Page In The Aastra Web Ui
Using the “Firmware Update” page in the Aastra Web UI at the location Advanced Settings->Firmware Update. • Using the IP Phone UI or the Aastra Web UI to restart the phone. The phone automatically looks for firmware updates and configuration files during the boot process.
Page 743 Upgrading the Firmware Upgrading the Firmware Use the following procedure to manually update the firmware on your phone from the specified configuration server. Aastra Web UI Step Action Click on Advanced Settings->Firmware Update. 41-001160-03 Rev 00, Release 2.5...
Page 744 IP Phone Administrator Guide Upgrading the Firmware Aastra Web UI Step Action In the “File Name” field, enter the firmware file name (<phone model>.st) that you want to download to your IP phone. For example, 53i.st (for a 6753i phone).
Page 745: Using The Restart Feature
Upgrading the Firmware Upgrading the Firmware Aastra Web UI Step Action In the “Port” field, enter the port number of the protocol server. For example, 80 (for HTTP) or 443 (for HTTPS). Note: This field is not applicable to the TFTP and FTP protocols.
Page 746 Note: To cancel the Restart, press the 3 key. For 8 and 11-Line LCD Displays:: Press Restart. Note: To cancel the Restart, press Cancel. Restarting the Phone Using the Aastra Web UI Aastra Web UI Click on Operation->Reset->Phone. Click to restart the phone.
Page 747: Using The Auto-Resync Feature
• auto resync days - Specifies the amount of days that the phone waits between checksync operations. In the Aastra Web UI, you can set the following parameters at the path Advanced Settings->Configuration Server->Auto-Resync: • Mode •...
Page 748 “Configuration Server Settings” page A-18. Notes: If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update. Auto-resync affects the configuration files only.
Page 749 Upgrading the Firmware Upgrading the Firmware Enabling Auto-Resync Using the Aastra Web UI Use the following procedure to enable auto-resync for the phones in your network. Aastra Web UI Step Action Click on Advanced Settings->Configuration Server->Auto-Resync. Auto-Sync Parameters 41-001160-03 Rev 00, Release 2.5...
Page 750 1. If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. 2. Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update. Auto-resync affects the configuration files only. However, the settings in the Aastra Web UI take precedence over the IP phone UI and the configuration files.
Page 751 Upgrading the Firmware Upgrading the Firmware Aastra Web UI Step Action Click on Operation->Reset. In the "Restart Phone" field click to restart the IP phone and apply the update. The update performs automatically at the time you designated. 41-001160-03 Rev 00, Release 2.5...
Page 753: Troubleshooting
Chapter 9 Troubleshooting About this chapter Introduction This chapter describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes. It also includes answers to questions you may have while using the IP phones. Topics This chapter covers the following topics: Topic Page Troubleshooting...
Page 754 IP Phone Administrator Guide About this chapter Topic Page How do I set the IP phone to factory default? page 9-23 How do I erase the phone’s local configuration? page 9-24 How to reset a user’s password? page 9-25 How do I lock and unlock the phone? page 9-27 41-001160-03 Rev 00, Release 2.5...
Page 755: Log Settings
Aastra Technical Support can then use the information gathered to perform troubleshooting tasks. Log Settings Using the configuration files or the Aastra Web UI, you can specify the location for which to save files for troubleshooting purposes. In the configuration files, you use the following parameters to configure log settings: •...
Page 756: Module/Debug Level Settings
IP Phone Administrator Guide Troubleshooting In the Aastra Web UI, you use the following parameters to configure log settings: • Log IP - The IP address for which to save log files for troubleshooting purposes. • Log Port - The IP port to use to save log files for troubleshooting purposes.
Page 757 Troubleshooting Troubleshooting Aastra Web UI Parameters Configuration File Parameters KBD (Keyboard module) log module kbd NET (Network module) log module net PROVIS (Provisioning module) log module provis RTPT (Realtime Transport module) log module rtpt SND (Sound module) log module snd...
Page 758 In the above example, all debug levels are OFF for the Real Time Transport module. All debug levels are ON for the indicator module. You can set the Module/Debug Levels using the configuration files or the Aastra Web UI. Reference...
Page 759: Support Information
Aastra Technical Support uses this support information for troubleshooting the IP phone when required. Using the Aastra Web UI and selecting “Show Task and Stack Status” displays the tasks and stack status on the IP phone. This screen also displays the Free Memory and the Max Block Free Memory currently on the phone as shown in the following illustration.
Page 760 IP Phone Administrator Guide Troubleshooting Performing Troubleshooting Tasks Use the following procedures to perform troubleshooting on the IP phone via the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Log Settings”...
Page 761 Troubleshooting Troubleshooting Aastra Web UI Step Action Click on Advanced Settings->Troubleshooting. To set log settings: In the "Log IP" field, enter the IP address of where you want log files to be stored. In the "Log Port" field, enter the port number associated with the IP address specified in the "Log IP"...
Page 762 IP Phone Administrator Guide Troubleshooting Aastra Web UI Step Action Click to save your settings. Click on Operation->Reset. In the "Restart Phone" field click to restart the IP phone. To set blog modules: Select a module for which you want to have log files created, and sent to a blog.
Page 763 "Show Task and Stack Status" field. Note: The local and server configuration file information and the task and stack status information is for use by Aastra Technical Support for troubleshooting purposes. Reference For information that describes solutions to most common problems using the IP phones, see the next section, “Troubleshooting Solutions”...
Page 764: Watchdog Task Feature
When the phone detects a failure (i.e., a crash), it automatically reboots. You can view a WatchDog crash file using the Aastra Web UI at the path, Advanced Settings->Troubleshooting. You can enable/disable the WatchDog task using the configuration files or the Aastra Web UI.
Page 765 Troubleshooting Troubleshooting Use the following procedure to enable/disable the WatchDog task for the IP Phones using the Aastra Web UI. You can also view the “Crash Log” generated by the WatchDog task using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Troubleshooting.
Page 766 IP Phone Administrator Guide Troubleshooting Aastra Web UI View the Crash Log To view a crash log, in the “Get a Crash Log” field, click the SAVE AS button. You can open the file immediately, or you can save the Crash Log to your PC.
Page 767: Error Messages Display
IP Phones. The IP Phone UI has a selection on the Phone Status page called, “Error Messages” at the location, Options->Phone Status->Error Messages. The Aastra Web UI also allows you to view these error messages at the location Advanced Settings->Troubleshooting->Error Messages.
Page 768 IP Phone Administrator Guide Troubleshooting Viewing the Error Messages Using the IP Phone UI Use the following procedure to view the error messages, if any, that generated during startup. IP Phone UI Press the Options key on the phone to enter the Options List. Select Phone Status.
Page 769 Troubleshooting Troubleshooting IP Phone UI If error messages display, use the UP and DOWN navigation keys to view the messages. If no error message exist, the message, “No Error Messages” displays on the screen. Error Messages Error Messages <error message 1> Fri Aug 4 1:55 pm 8 and 11-Line No Error Messages...
Page 770 IP Phone Administrator Guide Troubleshooting Viewing the Error Messages Using the Aastra Web UI Use the following procedure to view the error messages, if any, that generated during startup. Aastra Web UI Click on Advanced Settings->Troubleshooting->Error Messages. Error Messages Scroll down to the “Error Messages” section to view the error messages that may have generated during startup or reboot of the IP Phone.
Page 771: Troubleshooting Solutions
Note: Your computer needs to be on the same network as your IP Phone. In the URL, type: “http://<IP Address>” (where IP Address is the IP Address displayed on the phone). Your browser launches the Aastra IP Phone Firmware Recovery page.
Page 772: Why Does My Phone Display The "No Service" Message
"No Service" message does not display, and the message waiting indicator (MWI) does not come on. Check that the "Registrar Server" IP address in the Aastra Web UI at Advanced Settings->Global SIP is correct. Check the "sip registrar ip" parameter in the configuration files is correct.
Page 773: Why Is My Phone Not Receiving The Tftp Ip Address From The Dhcp Server
Troubleshooting Troubleshooting Solutions Reason: Neither of the <mac>.tuz and aastra.tuz files are present on the configuration server (TFTP/FTP/HTTP). Fix: Create the encrypted files using anacrypt.exe and copy them to the configuration server. Reason: The encrypted <mac>.tuz or aastra.tuz file is encrypted using a different version of anacrypt.exe than the phone firmware.
Page 774: How Do I Restart The Ip Phone
Press # to confirm. Note: To cancel the Restart, press the 3 key. For 8 and 11-Line LCD Displays:: Press Restart. Note: To cancel the Restart, press Cancel. Aastra Web UI Click on Operation->Reset->Phone. Click to restart the phone. 9-22...
Page 775: How Do I Set The Ip Phone To Factory Default
The “Restore Defaults?” prompt displays. Press # to confirm. For 8 and 11-Line LCD Phones: The “Reset phone to factory defaults?” prompt displays. Press Default to confirm. Aastra Web UI Step Action Click on Operation->Reset->Current Settings. In the "Restore to Factory Defaults" field, click This restores all factory defaults, and removes any saved configuration and directory list files.
Page 776: How Do I Erase The Phone's Local Configuration
The “Erase local config?” prompt displays. Press # to confirm. For 8 and 11-Line LCD Displays:: The “Erase local config?” prompt displays. Press Erase to confirm. Aastra Web UI Step Action Click on Operation->Reset->Current Settings. In the "Remove Local Configuration Settings" field, click This removes the last customized configuration settings made on the phone.
Page 777: How To Reset A User's Password
Press Enter. Re-enter the new user password. Press Enter. A message, "Password Changed" displays on the screen. Aastra Web UI Step Action Click on Operation->User Password. In the "Current Password" field, enter the current user password.
Page 778 IP Phone Administrator Guide Troubleshooting Solutions Aastra Web UI Step Action In the "Confirm Password" field, enter the new user password again. Click to save your changes. 9-26 41-001160-03 Rev 00, Release 2.5...
Page 779: How Do I Lock And Unlock The Phone
Troubleshooting Troubleshooting Solutions How do I lock and unlock the phone? IP Phone UI Step Action Lock the phone: Press on the phone to enter the Options List. Select Phone Lock. The prompt, “Lock the phone?” displays. Press Lock to lock the phone. Unlock the phone: Press on the phone to enter the Options List.
Page 780 IP Phone Administrator Guide Troubleshooting Solutions Aastra Web UI Click on Operation->Phone Lock. Lock the phone: In the “Lock the Phone?” field, click The phone locks dynamically and displays the following message: “Phone is locked”. Unlock the phone: Click on Operation->Phone Lock.
Page 781: Configuration Parameters
A-8 DHCP Option Settings page A-13 Password Settings page A-15 Emergency Dial Plan Settings page A-16 Aastra Web UI Settings page A-17 Configuration Server Settings page A-18 Multiple Configuration Server Settings page A-29 Network Address Translation (NAT) Settings page A-31...
Page 782 IP Phone Administrator Guide About this appendix Topic Page Rport Setting page A-33 Local SIP UDP/TCP Port Setting page A-34 Local SIP TLS Port page A-34 HTTPS Client and Server Settings page A-35 HTTPS Server Certificate Validation Settings page A-37 UPnP Settings page A-41 Virtual Local Area Network (VLAN) Settings...
Page 783 About this appendix Topic Page Voicemail Settings page A-141 Directory Settings page A-143 Callers List Settings page A-145 Customize Callers List and Services Key page A-146 Call Forward Settings page A-147 Call Forward Key Mode Settings page A-148 LLDP-MED and ELIN Settings page A-150 Missed Calls Indicator Settings page A-152...
Page 784 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters page A-216 Softkey Settings for 8 and 11-Line LCD phones page A-218 Programmable Key Settings for 9143i, 6730i, 6731i, 6753i, and 6755i page A-227 Top Softkey Settings for 6757i and 6757i CT page A-232...
Page 785 About this appendix Topic Page XML Override for a Locked Phone Setting page A-265 Symmetric UDP Signaling Setting page A-265 User-Agent Setting page A-266 GRUU and sip.instance Support page A-266 DNS Query Setting page A-267 Ignore Out of Order SIP Requests page A-268 Optional “Allow”...
Page 786: Setting Parameters In Configuration Files
Setting Parameters in Configuration Files You can set specific configuration parameters in the configuration files for configuring you IP phone. The aastra.cfg and <mac>.cfg files are stored on the server. The aastra.cfg file stores global IP phone configuration settings. The <mac>.cfg file stores configuration settings specific to the IP phone with that...
Page 787: Operational, Basic, And Advanced Parameters
IP phone. Each parameter table includes the name of the parameter, a description, the format, default value, range, and example. The table also provides the method for which the parameters can be configured (IP phone UI, Aastra Web UI, or configuration files).
Page 788: Network Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Network Settings Parameter – IP phone UI Options->Administrator Menu-> dhcp Network Settings Aastra Web UI Advanced Settings->Network-> DHCP Basic Network Settings (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description Enables or disables DHCP. Enabling DHCP populates the required network information.
Page 789 Operational, Basic, and Advanced Parameters Parameter – IP phone UI Options->Administrator Menu-> subnet mask Network Settings Aastra Web UI Advanced Settings->Network-> Subnet Mask Basic Network Settings (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description Subnet mask defines the IP address range local to the IP phone.
Page 790 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – IP phone UI Options->Administrator Menu-> dns1 Network Settings Aastra Web UI Advanced Settings->Network-> Primary DNS Basic Network Settings (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description Primary domain name server IP address. For any of the IP address settings on the IP phone a domain name value can be entered instead of an IP address.
Page 791 Operational, Basic, and Advanced Parameters Parameter – IP phone UI Options->Administrator Menu-> ethernet port 0 Network Settings Aastra Web UI Advanced Settings->Network-> LAN Port Basic Network Settings (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description The send (TX) and receive (RX) method to use on Ethernet port 0 to transmit and receive data over the LAN.
Page 792 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – IP phone UI Options->Administrator Menu-> pc port passthru enabled Network Settings->Ethernet Link Aastra Web UI Advanced Settings->Network-> Basic Network Settings Configuration Files aastra.cfg, <mac>.cfg Description Enables or disables the PC port.
Page 793: Dhcp Option Settings
Configuration Files aastra.cfg, <mac>.cfg hostname IP Phone UI Options->Administrator Menu-> Network Settings->Hostname Hostname Aastra Web UI Advanced Settings->Network-> (in Web UI) Basic Network Settings Description Specifies the hostname DHCP Option 12 that the phone sends with the DHCP Request packet.
Page 794 IP Phone UI Options->Administrator Menu-> override Network Settings->DHCP Settings-> Download Options DHCP Download Options Aastra Web UI Advanced Settings->Network-> (in Web UI) Advanced Network Settings Description The value specified for this parameter overrides the precedence order for determining a configuration server.
Page 795: Password Settings
0 to 4294967295 Example admin password: 1234567890 Parameter – IP phone UI Options->User Password user password Aastra Web UI Operation->User Password Configuration Files aastra.cfg, <mac>.cfg Current Password (in Web UI) Description Allows you to set a new user password for the IP phone.
Page 796: Emergency Dial Plan Settings
Parameter – Configuration Files aastra.cfg, <mac>.cfg emergency dial plan Aastra Web UI Operation->Phone Lock Description Allows you to specify an emergency number to use on your IP phone so a caller can contact emergency services in the local area when required.
Page 797: Aastra Web Ui Settings
<mac>.cfg web interface enabled Description Enables or disables the Aastra Web UI for a single IP phone when this parameter is entered in the <mac>.cfg file. Enables or disables the Aastra Web UI for all phones when this parameter is placed in the aastra.cfg file.
Page 798: Configuration Server Settings
Operational, Basic, and Advanced Parameters Configuration Server Settings Parameter – IP phone UI Options->Administrator Menu-> download protocol Network Settings Aastra Web UI Advanced Settings->Configuration Server Download Protocol Configuration Files aastra.cfg, <mac>.cfg (in Web UI) Description Protocol to use for downloading new versions of software to the IP phone.
Page 799 Configuration Server->Settings IP Phone UI Options->Administrator Menu-> Configuration Server->TFTP Settings Configuration Files aastra.cfg, <mac>.cfg Description Specifies the path name for which the configuration files reside on the TFTP server for downloading to the IP Phone. Note: Enter the path name in the form folderX\folderX\folderX. For example, ipphone\6757i\configfiles.
Page 800 Configuration Server->Settings IP Phone UI Options->Administrator Menu-> Configuration Server->TFTP Settings Configuration Files aastra.cfg, <mac>.cfg Description Specifies a path name for which the configuration files reside on an alternate TFTP server for downloading to the IP Phone. Note: Enter the path name in the form folderX\folderX\folderX. For example, ipphone\6757i\configfiles.
Page 801 Configuration Server->Settings IP Phone UI Options->Administrator Menu-> Configuration Server->FTP Settings Configuration Files aastra.cfg, <mac>.cfg Description Specifies a path name for which the configuration files reside on an FTP server for downloading to the IP Phone. Note: Enter the path name in the form folderX\folderX\folderX. For example, ipphone\6757i\configfiles.
Page 802 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – IP phone UI Options->Administrator Menu-> ftp username Network Settings->FTP Server Aastra Web UI Advanced Settings->Configuration Server FTP User Name Configuration Files aastra.cfg, <mac>.cfg (in Web UI) Description The username to enter for accessing the FTP server. This will become effective after this configuration file has been downloaded into the phone.
Page 803 Operational, Basic, and Advanced Parameters IP phone UI Options->Administrator Menu-> Parameter – http server Network Settings->HTTP Server Aastra Web UI Advanced Settings->Configuration Server HTTP Server Configuration Files aastra.cfg, <mac>.cfg (in Web UI) Description The HTTP server’s IP address. This will become effective after this configuration file has been downloaded into the phone.
Page 804 Advanced Settings->Configuration Server-> HTTP Port Settings (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description Specifies the HTTP port that the server uses to load the configuration to the phone over HTTP. Note: For DHCP to automatically populate this parameter, your DHCP server must support Option 66.
Page 805 Advanced Settings->Configuration Server-> HTTPS Port Settings (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description Specifies the HTTPS port that the server uses to load the configuration to the phone over HTTPS. Note: For DHCP to automatically populate this parameter, your DHCP server must support Option 66.
Page 806 Notes: 1. If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. 2. Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update.
Page 807 1. The resync time is based on the local time of the IP phone. 2. The value of 00:00 is 12:00 A.M. 3. When selecting a value for this parameter in the Aastra Web UI, the values are in 30-minute increments only.
Page 808 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter– Configuration Files aastra.cfg, <mac>.cfg auto resync max delay Aastra Web UI Advanced Settings->Configuration Server-> Auto-Resync Maximum Delay (in Web UI) Description Specifies the maximum time, in minutes, the phone waits past the scheduled time before starting a checksync.
Page 809: Multiple Configuration Server Settings
Operational, Basic, and Advanced Parameters Multiple Configuration Server Settings Parameter – Configuration Files aastra.cfg, <mac>.cfg firmware server Description Specifies the URL of a server (other than the original configuration server) from which the phones in the network get their firmware.
Page 810 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters (server IP address) from which the phone gets these files. You can use existing parameters on the phone to specify the URL. For more information about this feature, refer to Chapter 1, the section, “Directory Files, Language Packs, TLS Certificates, 802.1x Certificates, HTTPS Files and Multiple Configuration...
Page 811: Network Address Translation (Nat) Settings
Operational, Basic, and Advanced Parameters Network Address Translation (NAT) Settings Parameter – IP phone UI Options->Administrator Menu->SIP Settings sip nat ip Aastra Web UI Advanced Settings->Network Configuration Files aastra.cfg, <mac>.cfg NAT IP (in Web UI) Description IP address of the network device that enforces NAT.
Page 812 Operational, Basic, and Advanced Parameters Parameter – IP Phone UI Options->Administrator Menu-> sip nat rtp port SIP Settings->RTP Port Base Aastra Web UI Advanced Settings->Network-> NAT RTP Port Advanced Network Settings (in Phone UI and Web UI) Configuration Files aastra.cfg, <mac>.cfg Description Indicates the port through which the RTP packets are sent.
Page 813: Rport Setting
Advanced Settings->Network-> sip rport Advanced Network Settings Configuration Files aastra.cfg, <mac>.cfg Description Allows you to enable (1) or disable (0) the use of Rport on the IP phone. “Rport” in RFC 3581, allows a client to request that the server send the response back to the source IP address and the port from which the request came.
Page 814: Local Sip Udp/Tcp Port Setting
Local SIP UDP/TCP Port Setting Parameter – Aastra Web UI: Advanced Settings->Global SIP-> sip local port Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Description Specifies the local source port (UDP/TCP) from which the phone sends SIP messages. Format Numeric Default Value...
Page 815: Https Client And Server Settings
Operational, Basic, and Advanced Parameters HTTPS Client and Server Settings Parameter – IP Phone UI Options->Administrator Menu-> https client method Network Settings->HTTPS->HTTPS Client Aastra Web UI Advanced Settings->Network-> HTTPS Client Method Advanced Network Settings (in Web UI) Configuration Files aastra.cfg, <mac>.cfg...
Page 816 Operational, Basic, and Advanced Parameters Parameter – IP Phone UI Options->Administrator Menu-> https block http post xml Network Settings->HTTPS-> HTTPS Server->XML HTTPS Server - Block XML Aastra Web UI Advanced Settings->Network-> HTTP POSTs Advanced Network Settings (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description Enables or disables the blocking of XML scripts from HTTP POSTs.
Page 817: Https Server Certificate Validation Settings
Configuration Server->HTTPS Settings-> Validate Certificates Cert Validation (in Web UI) Aastra Web UI Advanced Settings->Network->HTTPS Settings Description Enables or disables the HTTPS validation of certificates on the phone. When this parameter is set to 1, the HTTPS client performs validation on SSL certificates before accepting them.
Page 818 IP Phone UI Options->Administrator Menu-> Configuration Server->HTTPS Settings-> Check Certificate Cert Validation->Check Hostnames Hostnames Aastra Web UI Advanced Settings->Network->HTTPS Settings (in Web UI) Description Enables or disables the HTTPS validation of hostnames on the phone. Format Boolean...
Page 819 Operational, Basic, and Advanced Parameters Parameter– Configuration Files aastra.cfg, <mac>.cfg https user certificates Aastra Web UI Advanced Settings->Network->HTTPS Settings Trusted Certificates Filename (in Web UI) Description Specifies a file name for a .PEM file located on the configuration server. This file contains the User-provided certificates in PEM format.
Page 820 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Example The following example downloads no HTTPS user certificate file: https user certificates: The following example downloads the HTTPS user certificate file from the original configuration server. https user certificates: phonesHTTPSUserCert.pem The following example uses FTP to download the firmware file “phonesHTTPSUserCert.pem”...
Page 821: Upnp Settings
Operational, Basic, and Advanced Parameters UPnP Settings Parameter – IP phone UI Options->Administrator Menu-> upnp manager Network Settings->UPnP Aastra Web UI Advanced Settings->Network-> UPnP Advanced Network Settings (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description Enables or disables Universal Plug and Play (UpnP) on the IP phone. If you set this parameter to “0”, you can manually configure NAT on the IP...
Page 822: Virtual Local Area Network (Vlan) Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Basic Settings->Preferences->General upnp mapping lines Configuration Files aastra.cfg, <mac>.cfg UPnP Mapping Lines (in Web UI) Description Enables or disables the use of Universal Plug and Play (UpnP) on a specific line on the IP phone.
Page 823 Parameter – IP phone UI Options->Administrator Menu-> priority non-ip Network Settings->VLAN->Phone->Priority ->Other Priority, Non-IP Packet Aastra Web UI Advanced Settings->Network->VLAN->Global (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description Specifies the priority value for non-IP packets. This is a global setting.
Page 824 Priority->RTP (for LAN Port in Options->Administrator Menu-> Web UI) Network Settings->VLAN->Phone-> Priority->RTCP Aastra Web UI Advanced Settings->Network->VLAN->Port 0 Configuration Files aastra.cfg, <mac>.cfg Description This parameter is based on the Type of Service (ToS), Differentiated Services Code Point (DSCP) setting for SIP (tos sip parameter), RTP (tos rtp parameter) and RTCP (tos rtcp parameter).
Page 825 Operational, Basic, and Advanced Parameters The following table identifies the default DSCP-to-priority mapping structure. DSCP DSCP Priority Range 8-15 16-23 24-31 32-39 40-47 48-55 56-63 41-001160-03 Rev 00, Release 2.5 A-45...
Page 826 Parameter – IP phone UI Options->Administrator Menu-> vlan id port 1 Network Settings->VLAN-> Passthrough->VLAN ID VLAN ID Aastra Web UI Advanced Settings->Network->VLAN->Port 1 (for PC Port in Configuration Files aastra.cfg, <mac>.cfg Web UI) Description Specifies the VLAN ID used to pass packets through to a PC via Port 1.
Page 827: Rtcp Summary Reports
Parameter – IP phone UI Options->Administrator Menu-> QoS eth port 1 priority Network Settings->VLAN->Passthrough ->Priority Priority Aastra Web UI Advanced Settings->Network->VLAN->Port 1 (for PC Port in Configuration Files aastra.cfg, <mac>.cfg Web UI) Description Specifies the priority value used for passing VLAN packets through to a PC via Port 1.
Page 828 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg sip rtcp summary report collector Description Specifies the hostname server for which to send (collect) the RTCP summary reports. Note: You must restart the phone after setting a value for this parameter.
Page 829: Line Parameters
Operational, Basic, and Advanced Parameters Line Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg sip lineN rtcp summary reports (N is a line number from 1 to 9) Description Enables/disables the specified line number on the phone for which to send the RTCP summary reports.
Page 830 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg sip lineN rtcp summary report collector port (N is a line number from 1 to 9) Description Per-line parameter specifying the port address of the server receiving the RTCP summary reports.
Page 831: Type Of Service (Tos)/Dscp Settings
Operational, Basic, and Advanced Parameters Type of Service (ToS)/DSCP Settings Parameter – IP phone UI Options->Administrator Menu-> tos sip Network Settings->Type of Service->SIP Aastra Web UI Advanced Settings->Network-> Type of Service,DSCP (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description The Differentiated Services Code Point (DSCP) for SIP packets.
Page 832: Time And Date Settings
Parameter – IP phone UI Options->Time and Date->Time Format time format Configuration Files aastra.cfg, <mac>.cfg Time Format (in Phone UI) Description This parameter changes the time to 12 hour or 24 hour format. Use “0” for the 12 hour format and “1” for the 24 hour format.
Page 833 Operational, Basic, and Advanced Parameters Parameter – IP phone UI Options->Time and Date->Daylight Savings dst config Configuration Files aastra.cfg, <mac>.cfg Daylight Savings (in Phone UI) Description Enables/disables the use of daylight savings time. Format Integer Default Value Range 0 - OFF...
Page 834 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE - Dubai AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AS-Pago Pago AT-Vienna AU-Lord Howe AU-Tasmania AU-Melbourne AU-Sydney AU-Broken Hill AU-Brisbane AU-Lindeman AU-Adelaide...
Page 835 Operational, Basic, and Advanced Parameters Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris...
Page 836 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Time Zone Name Time Zone Code HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo KY-Cayman LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU - Mauritius MX-Mexico City MX-Cancun MX-Merida...
Page 837 Operational, Basic, and Advanced Parameters Time Zone Name Time Zone Code PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul...
Page 838 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Time Zone Name Time Zone Code VA-Vatican YU-Belgrade A-58 41-001160-03 Rev 00, Release 2.5...
Page 839: Time Server Settings
Operational, Basic, and Advanced Parameters Time Server Settings Parameter – Aastra Web UI Basic Settings->Preferences-> time server disabled Time and Date Settings IP Phone UI‘ Options->Preferences-> NTP Time Servers Time and Date->Time Servers (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description Enables or disables the time server.
Page 840 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Basic Settings->Preferences-> time server2 Time and Date Settings IP Phone UI‘ Options->Preferences-> Time Server 2 Time and Date->Time Servers (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description The secondary time server's IP address or qualified domain name.
Page 841: Custom Time Zone And Dst Settings
Operational, Basic, and Advanced Parameters Custom Time Zone and DST Settings Parameter – Configuration Files aastra.cfg, <mac>.cfg time zone minutes Description The number of minutes the timezone is offset from UTC (Coordinated Universal Time). This can be positive (West of the Prime Meridian) or negative (East of the Prim Meridian).
Page 842 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg dst [start|end] relative date Description Specifies how to interpret the start and end day, month, and week parameters - absolute (0) or relative (1). Format...
Page 843 Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg dst end month Description The month that DST ends. Valid values are 1 to 12 (January to December). Format Integer Default Value Range 1 (January) 2 (February) 3 (March)
Page 844 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg dst end day Description The day of the month that DST ends. Valid values are 1 to 31. Format Integer Default Value Range 1 to 31...
Page 845 Operational, Basic, and Advanced Parameters Relative Time Parameter – Configuration Files aastra.cfg, <mac>.cfg dst start month Description The month that DST starts. Valid values are 1 to 12 (January to December). Format Integer Default Value Range 1 (January) 2 (February)
Page 846 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg dst end month Description The month that DST ends. Valid values are 1 to 12 (January to December). Format Integer Default Value Range 1 (January)
Page 847 Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg dst start week Description The week in the specified month in which DST starts. Valid value is a positive or negative integer from 1 to 5. Format Integer Default Value...
Page 848 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg dst start day Description The day of the specified week in the specified month that DST starts on. Valid values are an integer from 1 to 7.
Page 849 Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg dst start hour Description The hour that DST starts. Valid values are an integer from 0 (midnight) to 23. Format Integer Default Value Range 0 (midnight) to 23 Example dst start hour: 0 Parameter –...
Page 850: Backlight Mode Settings (6755I, 6757I, 6757I Ct
Parameter – IP phone UI Options->Preferences->Display->Backlight backlight mode Configuration Files aastra.cfg, <mac>.cfg Backlight (in Phone UI) Description Allows you to turn the backlight on the LCD, Off (always off) or Auto. The “Auto” setting sets the phone to turn off the backlight after a period of inactivity.
Page 851: Live Dialpad Settings
Parameter – IP phone UI Options->Preferences->Live Dialpad live dialpad Configuration Files aastra.cfg, <mac>.cfg Live Dialpad (in Phone UI) Description Turns the “Live Dialpad” feature ON or OFF. With live dial pad ON, the IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed.
Page 852: Sip Local Dial Plan Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters SIP Local Dial Plan Settings Parameter – Aastra Web UI Basic Settings->Preferences sip dial plan Configuration Files aastra.cfg, <mac>.cfg Local Dial Plan (in Web UI) Description Reference: A dial plan describes the number and pattern of digits that a user dials to reach a particular telephone number.
Page 853 “x+#|xx+*”. If this is the case, the Administrator cannot change the dial plan from the configuration files. The dial plan must be changed from the Aastra Web Example sip dial plan: "X+#|XXX+*"...
Page 854 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Basic Settings->Preferences sip digit timeout Configuration Files aastra.cfg, <mac>.cfg Digit Timeout (in Web UI) Description Represents the time, in seconds, between consecutive key presses on the IP phone. The default for this parameter is 4 seconds. If you press a key on the phone and wait 4 seconds before pressing the next key, the key times out and cancels the digit selection.
Page 855: Sip Outbound Support
Operational, Basic, and Advanced Parameters SIP Outbound Support Parameter – Configuration Files aastra.cfg, <mac>.cfg sip outbound support Description Enables and disables whether or not the phone uses Draft 15 (draft-ietf-sip-outbound-15) support for SIP outbound packets. A SIP User Agent (UA) behind a firewall, reuses an existing connection (usually the REGISTER outbound connection) for the inbound request if the proxy supports it.
Page 856: Dynamic Sip For Registration And Subscription
Operational, Basic, and Advanced Parameters Dynamic SIP for Registration and Subscription Parameter – Configuration Files aastra.cfg, <mac>.cfg dynamic sip Description Enables or disables the dynamic SIP functionality on the phone. If enabled, this parameter allows an Administrator to change the account information on a phone (i.e..,registrar, username, registrar port,...
Page 857: Sip Basic, Global Settings
Operational, Basic, and Advanced Parameters SIP Basic, Global Settings SIP Global Authentication Settings Parameter – IP Phone UI Options->Administrator Menu->SIP Settings sip screen name Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Screen Name Configuration Files aastra.cfg, <mac>.cfg (in Web UI) Description Used to display text on the screen of the phone.
Page 858 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – IP Phone UI Options->Administrator Menu->SIP Settings sip user name Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Phone Number Configuration Files aastra.cfg, <mac>.cfg (in Web UI) Description Used in the name field of the SIP URI for the IP phone and for registering the IP phone at the registrar.
Page 859 Operational, Basic, and Advanced Parameters Parameter – IP Phone UI Options->Administrator Menu->>SIP Settings sip auth name Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Authentication Name Configuration Files aastra.cfg, <mac>.cfg (in Web UI) Description Used in the username field of the Authorization header field of the SIP REGISTER request.
Page 860 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip bla number Basic SIP Settings Configuration Files aastra.cfg, <mac>.cfg BLA Number (in Web UI) Description Allows you to assign a phone number that is shared across all IP phones.
Page 861 Operational, Basic, and Advanced Parameters SIP Global Network Settings. Parameter – IP Phone UI Options->Administrator Menu->SIP Settings sip proxy ip Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Proxy Server Configuration Files aastra.cfg, <mac>.cfg (in Web UI) Description The IP address of the SIP proxy server for which the IP phone uses to send all SIP requests.
Page 862 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip backup proxy ip Basic SIP Network Settings Configuration Files aastra.cfg, <mac>.cfg Backup Proxy Server (in Web UI) Description The IP address of the backup SIP proxy server for which the IP phone uses when the primary SIP proxy is unavailable.
Page 863 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip outbound proxy port Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg outbound proxy port (in Web UI) Description The proxy port on the proxy server to which the IP phone sends all SIP messages.
Page 864 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – IP Phone UI Options->Administrator Menu->SIP Settings sip registrar port Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Registrar Port Configuration Files aastra.cfg, <mac>.cfg (in Web UI) Description The registrar's port number.
Page 865 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip backup registrar port Basic SIP Network Settings Configuration Files aastra.cfg, <mac>.cfg Backup Registrar Port (in Web UI) Description The backup registrar's (typically the backup SIP proxy) port number.
Page 866: Sip Basic, Per-Line Settings
The following parameters are SIP per-line settings. The value of "N" is 1 - 9 or 1-6 depending on your model phone. Line settings are not applicable to the 6751i. SIP Per-Line Authentication Settings Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 sip lineN screen name Configuration Files aastra.cfg, <mac>.cfg...
Page 867 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 sip lineN user name Configuration Files aastra.cfg, <mac>.cfg Phone Number (in Web UI) Description Used in the name field of the SIP URI for the IP phone and for registering the IP phone at the registrar.
Page 868 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 sip lineN auth name Configuration Files aastra.cfg, <mac>.cfg Authentication Name (in Web UI) Description Used in the username field of the Authorization header field of the SIP REGISTER request.
Page 869 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 sip lineN bla number Configuration Files aastra.cfg, <mac>.cfg BLA Number (in Web UI) Description Allows you to assign a phone number that is shared on specific lines on the IP phone.
Page 870 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 sip lineN mode Configuration Files aastra.cfg, <mac>.cfg Line Mode (in Web UI) Description Allows you to configure the mode of the line. Applicable values are: •...
Page 871 Operational, Basic, and Advanced Parameters SIP Per-Line Network Settings. Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 sip lineN proxy ip Configuration Files aastra.cfg, <mac>.cfg Proxy Server (in Web UI) Description The IP address of the SIP proxy server for which the IP phone uses to send all SIP requests.
Page 872 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 sip lineN backup proxy ip Configuration Files aastra.cfg, <mac>.cfg Backup Proxy Server (in Web UI) Description The IP address of the backup SIP proxy server for which the IP phone uses when the primary SIP proxy is unavailable.
Page 873 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 sip lineN outbound proxy Configuration Files aastra.cfg, <mac>.cfg Outbound Proxy Server (in Web UI) Description This is the address of the outbound proxy server. All SIP messages originating from the phone are sent to this server.
Page 874 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 sip lineN registrar ip Configuration Files aastra.cfg, <mac>.cfg Registrar Server (in Web UI) Description The address of the registrar for which the IP phone uses to send REGISTER requests.
Page 875 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Line 1 thru 9 sip lineN registrar port Configuration Files aastra.cfg, <mac>.cfg Registrar Port (in Web UI) Description The registrar's port number Format Integer Default Value Range Not Applicable...
Page 876 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->LineN-> sip lineN backup registrar Basic SIP Network Settings port Configuration Files aastra.cfg, <mac>.cfg Backup Registrar Port (in Web UI) Description The backup registrar's (typically the backup SIP proxy) port number.
Page 877: Bla Support For Mwi
Operational, Basic, and Advanced Parameters BLA Support for MWI Parameter – Configuration Files aastra.cfg, <mac>.cfg sip mwi for bla account Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings MWI for BLA Account (in Web UI) Description Enables or disables a BLA configured line to send an MWI SUBSCRIBE message for the BLA account.
Page 878: Shared Call Appearance (Sca) Call Bridging
Shared Call Appearance (SCA) Call Bridging Global Setting Parameter – Configuration Files aastra.cfg, <mac>.cfg sip sca bridging Description Enables/disables SCA bridging on the phone-side on a global basis. Note: You must restart the phone after setting a value for this parameter.
Page 879: Centralized Conferencing Settings
Global Setting Parameter – Aastra Web UI Advanced->Global SIP Settings-> sip centralized conf Basic SIP Network Settings Configuration Files aastra.cfg, <mac>.cfg Conference Server URI (in Web UI) Description Globally enables or disables SIP centralized conferencing for an IP phone as follows: •...
Page 880 Parameter – Aastra Web UI Advanced->Line <1 thru 9>-> sip lineN centralized conf Basic SIP Network Settings Configuration Files aastra.cfg, <mac>.cfg Conference Server URI (in Web UI) Description Enable or disable per-line SIP centralized conferencing for an IP phone as follows: •...
Page 881: Sip Join Feature For 3-Way Conference
Operational, Basic, and Advanced Parameters SIP Join Feature for 3-Way Conference Parameter – Configuration Files aastra.cfg, <mac>.cfg sip join support Description Enables or disables the phone to allow a conference to be set up with a join header as described in RFC 3911.
Page 882: Http/Https Authentication Support For Broadsoft Cms
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters HTTP/HTTPS Authentication Support for Broadsoft CMS Parameter – Configuration Files aastra.cfg, <mac>.cfg http digest username Description Specifies the username to use for HTTP/HTTPS digest authentication. The server uses this username for authentication purposes when loading configuration to the phone over HTTP/HTTPS.
Page 883: Advanced Sip Settings
Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg http digest force login Description Enables and disables the display of a LOGIN key on the phone’s idle screen. Note: After the server has authenticated the phone, this parameter must be set to “0”...
Page 884 <mac>.cfg Send MAC Address in REGISTER Message (in Web UI) Description Adds an "Aastra-Mac:" header to the SIP REGISTER messages sent from the phone to the call server, where the value is the MAC address of the phone. Format Boolean...
Page 885 <mac>.cfg Send Line Number in REGISTER Message (in Web UI) Description Adds an "Aastra-Line:" header to the SIP REGISTER messages sent from the phone to the call server, where the value is the MAC address of the phone. Format Boolean...
Page 886 Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip T1 timer Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg T1 Timer (in Web UI) Description This timer is a SIP transaction layer timer defined in RFC 3261. Timer 1 is an estimate, in milliseconds, of the round-trip time (RTT).
Page 887 Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip transaction timer Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Transaction Timer (in Web UI) Description The amount of time, in milliseconds that the phone allows the callserver (registrar/proxy) to respond to SIP messages that it sends. If the phone does not receive a response in the amount of time designated for this parameter, the phone assumes the message has timed out.
Page 888 Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip transport protocol Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Transport Protocol (in Web UI) Description The protocol that the Real-Time Transport Protocol (RTP) port on the IP phone uses to send out SIP signaling packets.
Page 889 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip registration retry timer Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Registration Failed Retry Timer (in Web UI) Description Specifies the time, in seconds, that the phone waits between registration attempts when a registration is rejected by the registrar.
Page 890 Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip registration renewal timer Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Registration Renewal Timer (in Web UI) Description The length of time, in seconds, prior to expiration, that the phone renews registrations.
Page 891 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Global SIP sip acd subscription period ->Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg ACD Subscription Period (in Web UI) Description Specifies the time period, in seconds, that the IP phone resubscribes the Automatic Call Distribution (ACD) subscription service after a software/ firmware upgrade or after a reboot of the IP phone.
Page 892: Missed Call Summary Subscription Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Missed Call Summary Subscription Settings Global Parameters Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip missed call summary Advanced SIP Settings subscription Configuration Files aastra.cfg, <mac>.cfg Missed Call Summary Subscription...
Page 893 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip missed call summary Advanced SIP Settings subscription period Configuration Files aastra.cfg, <mac>.cfg Missed Call Summary Subscription Period (in Web UI) Description Specifies the amount of time, in seconds, that the phone uses the Missed Calls Summary Subscription feature.
Page 894 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Per-Line Parameter Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip lineN missed call Advanced SIP Settings summary subscription Configuration Files aastra.cfg, <mac>.cfg Missed Call Summary Subscription (in Web UI) Description Enables or disables the Missed Call Summary Subscription feature.
Page 895: As-Feature-Event Subscription Settings
As-Feature-Event Subscription Settings Parameter – Aastra Web UI: Advanced Settings->LineN-> sip lineN as-feature-event Advanced SIP Settings subscription Configuration Files aastra.cfg, <mac>.cfg Description Enables or disables the specified line with the BroadSoft’s server-side DND, CFWD, or ACD features. Format Boolean Default Value...
Page 896: Transport Layer Security (Tls) Settings
Persistent TLS requires the outbound proxy server and outbound proxy port parameters be configured in either the configuration files or the Aastra Web UI (Advanced Settings->Global SIP->Basic SIP Network Settings). There can be only one persistent TLS connection created per phone.
Page 897 See examples for each below. Note: The certificate files must use the format “.pem”. To create custom certificate files to use on your IP phone, contact Aastra Technical Support. Format <file name>.pem...
Page 898 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Example The following example downloads no root and intermediate certificate file: sips root and intermediate certificates: The following example downloads the root and intermediate certificate file from the original configuration server. sips root and intermediate certificates: phonesRootCert.pem The following example uses FTP to download the firmware file “phonesRootCert.pem”...
Page 899 See examples for each below. Note: The certificate file must use the format “.pem”. To create specific certificate files to use on your IP phone, contact Aastra Technical Support. Format <file name>.pem...
Page 900 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Example The following example downloads no local certificate file: sips local certificate: The following example downloads the local certificate file from the original configuration server. sips local certificate: phonesLocalCert.pem The following example uses FTP to download the firmware file “phonesLocalCert.pem”...
Page 901 If you do not specify a filename, the download fails. See examples for each below. Note: The key file must use the format “.pem”. To create specific private key files to use on your IP phone, contact Aastra Technical Support. Format <file name>.pem...
Page 902 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Example The following example downloads no private key file: sips private key: The following example downloads the private key file from the original configuration server. sips private key: phonesPrivateKey.pem The following example uses FTP to download the firmware file “phonesPrivateKey.pem”...
Page 903 If you do not specify a filename, the download fails. See examples for each below. Note: The certificate files must use the format “.pem”. To create custom certificate files to use on your IP phone, contact Aastra Technical Support. Format <file name>.pem...
Page 904 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Example The following example downloads no trusted certificate file: sips trusted certificates: The following example downloads the trusted certificate file from the original configuration server. sips trusted certificates: phonesTrustedCert.pem The following example uses FTP to download the firmware file “phonesTrustedCert.pem”...
Page 905: 802.1X Support Settings
Operational, Basic, and Advanced Parameters 802.1x Support Settings Use the following parameters to configure the 802.1x Protocol on your phone using the configuration files. For EAP-MD5 use: • eap type • identity • md5 password • pc port passthrough enabled For EAP-TLS use: •...
Page 906 Network Settings->Ethernet Link-> 802.1x Settings->802.1x Mode EAP Type Aastra Web UI: Advanced Settings->802.1x Support->General (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description Specifies the type of authentication to use on the IP Phone. Format Integer Default Value 0 (disable)
Page 907 (in Web UI) Configuration Files aastra.cfg, <mac>.cfg Description Specifies the identity or username used for authenticating the phone. Note: The value you enter for this parameter also displays in the Aastra Web UI at the path Advanced Settings-> 802.1x Support->General->Identity. Format...
Page 908 Parameter – Aastra Web UI: Advanced Settings->802.1x Support-> 802.1x root and intermediate EAP-TLS Settings certificates Configuration Files aastra.cfg, <mac>.cfg Root and Intermediate Certificates (in Web UI) Description Specifies the file name that contains the root and intermediate certificates related to the local certificate.
Page 909 Operational, Basic, and Advanced Parameters Example The following example downloads no 802.1x root and intermediate certificate file: 802.1x root and intermediate certificates: The following example downloads the 802.1x root and intermediate certificate file from the original configuration server. 802.1x root and intermediate certificates: phones802RootCert.pem The following example uses FTP to download the firmware file “phones802RootCert.pem”...
Page 910 Parameter – Aastra Web UI: Advanced Settings->802.1x Support-> 802.1x local certificate EAP-TLS Settings Configuration Files aastra.cfg, <mac>.cfg Local Certificate (in Web UI) Description Specifies the file name that contains the local certificate. You can use this parameter in three ways: •...
Page 911 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI: Advanced Settings->802.1x Support-> 802.1x private key EAP-TLS Settings Configuration Files aastra.cfg, <mac>.cfg Private Key (in Web UI) Description Specifies the file name that contains the private key. Format String Default Value...
Page 912 Parameter – Aastra Web UI: Advanced Settings->802.1x Support-> 802.1x trusted certificates EAP-TLS Settings Configuration Files aastra.cfg, <mac>.cfg Trusted Certificates (in Web UI) Description Specifies the file name that contains the trusted certificates. You can use this parameter in three ways: •...
Page 913: Rtp, Codec, Dtmf Global Settings
RTP, Codec, DTMF Global Settings Global Settings Parameter – IP Phone UI Options->Administrator Menu-> sip rtp port SIP Settings->RTP Port Base Aastra Web UI Advanced Settings->Global SIP->RTP Settings RTP Port Base Configuration Files aastra.cfg, <mac>.cfg (in IP Phone UI) RTP Port...
Page 914 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Global SIP->RTP Settings sip use basic codecs Configuration Files aastra.cfg, <mac>.cfg Basic Codecs (in Web UI) Description Enables or disables basic codecs. Enabling this parameter allows the IP phone to use the basic Codecs when sending/receiving RTP packets.
Page 915 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Global SIP->RTP Settings sip customized codec Configuration Files aastra.cfg, <mac>.cfg Customized Codec Preference List (in Web UI) Description Specifies a customized Codec preference list which allows you to use the preferred Codecs for this IP phone.
Page 916 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip srtp mode RTP Settings Configuration Files aastra.cfg, <mac>.cfg RTP Encryption (in Web UI) Description This parameter determines if SRTP is enabled on this IP phone, as follows: •...
Page 917 Parameter – Aastra Web UI Advanced Settings->Line <1-9>->RTP Settings sip lineN srtp mode Configuration Files aastra.cfg, <mac>.cfg Description This parameter determines if SRTP is enabled on this line, as follows: • If set to -1, then use the global setting for this line. (This is the default setting.)
Page 918: Autodial Settings
Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip autodial number Autodial Settings Configuration Files aastra.cfg, <mac>.cfg Autodial Number (in Web UI) Description Globally specifies the SIP phone number that the IP phone autodials when the handset is lifted from the phone cradle. An empty (blank) value disables autodial on the phone.
Page 919 Parameter – Aastra Web UI Advanced Settings->Global SIP-> sip autodial timeout Autodial Settings Configuration Files aastra.cfg, <mac>.cfg Autodial Timeout (in Web UI) Description Globally specifies the time, in seconds, that the phone waits to dial a preconfigured number after the handset is lifted from the IP phone cradle.
Page 920 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->LineN->Autodial Settings sip lineN autodial timeout Configuration Files aastra.cfg, <mac>.cfg AutoDial Timeout (in Web UI) Description On a per-line basis, this parameter specifies the time, in seconds, that the phone waits to dial a preconfigured number after the handset is lifted from the IP phone cradle.
Page 921: Voicemail Settings
Operational, Basic, and Advanced Parameters Voicemail Settings Parameter – Configuration Files aastra.cfg, <mac>.cfg sip lineN vmail Note: The value of "N" is 1 - 9 or 1-6 depending your your model phone. Line settings are not applicable to the 6751i.
Page 922 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg sip vmail Description Specifies the phone number of the voicemail system connected to the sip account. This parameter specifies the phone number you dial from your phone to retrieve your voicemail.
Page 923: Directory Settings
Operational, Basic, and Advanced Parameters Directory Settings Parameter – Aastra Web UI Operation->Directory directory 1 Configuration Files aastra.cfg, <mac>.cfg Directory List (in Web UI) Description The name of a directory list that you can download from the configuration server. Note: You can use this parameter in three ways: •...
Page 924 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Operation->Directory directory 2 Configuration Files aastra.cfg, <mac>.cfg Directory List (in Web UI) Description The name of a directory list that you can download from the configuration server.
Page 925: Callers List Settings
Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg directory disabled Description Enables or disables the Directory on the IP phone. If this parameter is set to 0, users can access the Directory List via the IP phone UI. If this parameter is set to 1, the Directory List does not display on the IP phone and the Directory key is disabled.
Page 926: Customize Callers List And Services Key
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Customize Callers List and Services Key Parameter – Configuration Files aastra.cfg, <mac>.cfg services script Description Allows you to specify a specific URI for accessing services after pressing the Services key. When this parameter is set, it overrides the standard function of the Services key.
Page 927: Call Forward Settings
Enables or disables the ability to configure Call Forwarding. If this parameter is set to 0, a user and administrator can configure Call Forwarding via the Aastra Web UI and the IP Phone UI using the "Call Forward" options. If this parameter is set to 1, all "Call Forward" options are removed from the Aastra Web UI and the IP Phone UI, preventing the ability to configure Call Forwarding.
Page 928: Call Forward Key Mode Settings
(All, Busy, and/or No Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make...
Page 929 Operational, Basic, and Advanced Parameters Example The following is an example of configuring the CFWD key mode in the configuration files: call forward key mode: 2 softkey1 type: callforward softkey1 states: idle connected incoming outgoing busy In the above example, softkey 1 is configured for CFWD on line 1 (account 1) with a “custom”...
Page 930: Lldp-Med And Elin Settings
IP Phone UI Options->Administrator Menu-> Network Settings->Ethernet&VLAN-> LLDP Support LLDP Support (IP Phone UI) Aastra Web UI Advanced Settings->Network-> Advanced Network Settings LLDP (in Web UI) Description Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) on the IP Phone.
Page 931 Operational, Basic, and Advanced Parameters Parameter– Configuration Files aastra.cfg, <mac>.cfg use lldp elin Aastra Web UI Basic Settings->Preferences->General Use LLDP ELIN (in Web UI) Description Enables or disables the use of an Emergency Location Identification Number (ELIN) received from LLDP as a caller ID for emergency numbers.
Page 932: Missed Calls Indicator Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Missed Calls Indicator Settings Parameter – Configuration Files aastra.cfg, <mac>.cfg missed calls indicator disabled Description Enables or disables the Missed Calls Indicator. If the "missed calls indicator disabled" parame.ter is set to 0, the indicator increments as unanswered calls come into the IP phone.
Page 933: Xml Settings
This is the XML application you are loading into the IP phone configuration. Format HTTP server path or fully qualified Domain Name Default Value Not Applicable Range Not Applicable Example xml application URI: http://172.16.96.63/aastra/internet.php 41-001160-03 Rev 00, Release 2.5 A-153...
Page 934 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Operation->Softkeys and XML->Services xml application title Configuration Files aastra.cfg, <mac>.cfg XML Application Title (in Web UI) Description This parameter allows you to rename the XML application in the IP phone UI (Services->4.
Page 935 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Basic Settings->Preferences xml beep notification Configuration Files aastra.cfg, <mac>.cfg XML Beep Support (in Web UI) Description Enables or disables a BEEP notification on the phone when a status message object (AastraIPPhoneStatus) containing a “beep” attribute arrives to the phone.
Page 936: Action Uri Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Action URI Settings Parameter – Aastra Web UI Advanced Settings->Action URI action uri startup Configuration Files aastra.cfg, <mac>.cfg Startup (in Web UI) Description Specifies the URI for which the phone executes a GET on when a startup event occurs.
Page 937 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Action URI action uri registered Configuration Files aastra.cfg, <mac>.cfg Successful Registration (in Web UI) Description Specifies the URI for which the phone executes a GET on when a successful registration event occurs. This parameter can use the...
Page 938 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter– Configuration Files aastra.cfg, <mac>.cfg action uri registration Aastra Web UI Advanced Settings->Action URI event Registration Event (in Web UI) Description Specifies the URI that the phone executes a GET on, when a registration event change occurs.
Page 939 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Action URI action uri incoming Configuration Files aastra.cfg, <mac>.cfg Incoming Call (in Web UI) Description Specifies the URI for which the phone executes a GET on when an incoming call event occurs. This parameter can use the following...
Page 940 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Advanced Settings->Action URI action uri offhook Configuration Files aastra.cfg, <mac>.cfg Offhook (in Web UI) Description Specifies the URI for which the phone executes a GET on when an offhook event occurs.
Page 941 This parameter uses the following variables to determine the state of the line: $$LINESTATE$$ $$LOCALIP$$ Format String Default Value Not Applicable Range Any valid URI Example action uri disconnected: http://fargo.ana.aastra.com/ disconnected.xml?state=$$LINESTATE$$ 41-001160-03 Rev 00, Release 2.5 A-161...
Page 942: Xml Sip Notify Settings
Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Description Enables or disables the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone.
Page 943: Polling Action Uri Settings
Polling Action URI Settings Parameter – Aastra Web UI Advanced Settings->Action URI action uri poll Configuration Files aastra.cfg, <mac>.cfg Description Specifies the URI to be called every "action uri poll interval" seconds. Format HTTP(s) server path or Fully Qualified Domain Name...
Page 944: Ring Tone And Tone Set Global Settings
Integer Default Value Aastra Web UI: Tone 1 IP Phone UI: Tone 1 Configuration Files: 0 (Tone 1) Range Aastra Web UI & IP Phone UI Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Configuration Files 0 (Tone 1)
Page 945 Operational, Basic, and Advanced Parameters Parameter – IP Phone UI Options->Tones->Tone Set tone set Aastra Web UI: Basic Settings->Preferences->Ring Tones Configuration Files aastra.cfg, <mac>.cfg Tone Set (in Web UI) Description Globally sets a tone set for a specific country. Format...
Page 946: Ring Tone Per-Line Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Ring Tone Per-Line Settings Parameter – Aastra Web UI: Basic Settings->Preferences->Ring Tones lineN ring tone Configuration Files aastra.cfg, <mac>.cfg N=1 through 9 Line N (in Web UI) Description Sets the type of ring tone on the IP phone on a per-line basis. Ring tone can be set to one of six distinct rings.
Page 947: Incoming Call Interrupts Dialing Setting
Operational, Basic, and Advanced Parameters Incoming Call Interrupts Dialing Setting Parameter – Aastra Web UI: Basic Settings->Preferences->General incoming call cancels dialing Configuration Files aastra.cfg, <mac>.cfg Incoming Call Interrupts Dialing (in Web UI) Description Enables or disables how the phone handles incoming calls while the phone is dialing out.
Page 948: Status Code On Ignoring Incoming Calls
1 Status Code on Ignoring Incoming Calls Parameter – Configuration Files aastra.cfg, <mac>.cfg sip ignore status code Description Specifies the status code that is sent in the response to the server when a user ignores an incoming call.
Page 949: Switch Focus To Ringing Line
Switch Focus to Ringing Line Parameter – Aastra Web UI: Basic Settings->Preferences->General switch focus to ringing line Configuration Files aastra.cfg, <mac>.cfg Description Specifies whether or not the UI focus is switched to a ringing line while the phone is in the connected state. Format...
Page 950: Preferred Line And Preferred Line Timeout
Operational, Basic, and Advanced Parameters Preferred Line and Preferred Line Timeout Parameter– Configuration Files aastra.cfg, <mac>.cfg preferred line Aastra Web UI Basic Settings->Preferences->General Preferred Line (in Web UI) Description Specifies the preferred line to switch focus to when incoming or outgoing calls end on the phone.
Page 951: Goodbye Key Cancels Incoming Call
Operational, Basic, and Advanced Parameters Goodbye Key Cancels Incoming Call Parameter – Aastra Web UI: Basic Settings->Preferences->General goodbye cancels incoming Configuration Files aastra.cfg, <mac>.cfg call Goodbye Key Cancels Incoming Call (in Web UI) Description Enable or disables the behavior of the Goodbye Key on the IP phone.
Page 952: Stuttered Dial Tone Setting
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Stuttered Dial Tone Setting Parameter – Aastra Web UI: Basic Settings->Preferences->General stutter disabled Configuration Files aastra.cfg, <mac>.cfg Stuttered Dial Tone (in Web UI) Description Enable or disables the playing of a stuttered dial tone when there is a message waiting on the IP phone.
Page 953: Call Waiting Settings
Operational, Basic, and Advanced Parameters Call Waiting Settings Parameter – Aastra Web UI Basic Settings->Preferences->General call waiting Configuration Files aastra.cfg, <mac>.cfg Call Waiting (in Web UI) Description Allows you to enable or disable Call Waiting on the IP phone. If you enable call waiting (default), the user has the option of accepting a second call while currently on the first call.
Page 954: Message Waiting Indicator Settings
(lines 1 through 9). Note: To enable MWI for all lines in the configuration files, set this parameter to zero (0). The enable MWI for all lines in the Aastra Web UI, select “All” in the “Message Waiting Indicator Line” field.
Page 955: Dnd Key Mode Settings
Operational, Basic, and Advanced Parameters DND Key Mode Settings Parameter – Aastra Web UI: Basic Settings->Preferences->General dnd key mode Configuration Files aastra.cfg, <mac>.cfg Description Sets the mode for how the phone uses “do not disturb” (DND): • account Sets DND for a specific account.
Page 956: Priority Alert Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Priority Alert Settings Parameter – Aastra Web UI: Basic Settings->Preferences-> priority alerting enabled Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg Enable Priority Alerting (in Web UI) Description Enables and disables distinctive ringing on the IP phone for incoming calls and call-waiting calls.
Page 957 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI: Basic Settings->Preferences-> alert community 1 Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg community-1 (in Web UI) Description When an "alert community-1” keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 958 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI: Basic Settings->Preferences-> alert community 3 Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg community-3 (in Web UI) Description When an "alert community-3” keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 959 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI: Basic Settings->Preferences-> alert external Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg alert external (in Web UI) Description When an "alert external" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 960 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI: Basic Settings->Preferences-> alert group Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg Group (in Web UI) Description When an "alert group" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 961: Bellcore Cadence Settings
Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI: Basic Settings->Preferences-> alert priority Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg alert priority (in Web UI) Description When an "alert priority" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 962 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter– Configuration Files aastra.cfg, <mac>.cfg bellcore cadence dr3 Description Sets the cadence for Bellcore-dr3. Note: You can define up to 8 cadence rings. The value of -1 indicates “do not repeat”.
Page 963: Sip Diversion Display
Operational, Basic, and Advanced Parameters SIP Diversion Display Global Setting Parameter – Configuration Files aastra.cfg, <mac>.cfg sip diversion display Description Global parameter that enables/disables the display of the Caller ID and/ or caller name, and reason for diversion on the phones LCD for an outgoing call that is being diverted to another destination.
Page 964: Display Of Call Destination For Incoming Calls
Operational, Basic, and Advanced Parameters Display of Call Destination for Incoming Calls Parameter – Configuration Files aastra.cfg, <mac>.cfg show call destination name Description Enable/disables the display of the call destination name to the LCD on the phone during incoming calls.
Page 965: Language Settings
Language Settings->Webpage Language Webpage Language Configuration File aastra.cfg, <mac>.cfg (in Web UI) Description The language you want to display in the IP Phone UI and the Aastra Web Valid values for all phones are: 0 (English) 1 (French) 2 (Spanish) 3 (German)
Page 966 Allows you to specify the language to use for inputs on the IP Phone. Entering a language value for this parameter allows users to enter text and characters in the IP Phone UI, Aastra Web UI, and in XML applications via the keypad on the phone, in the language(s) specified.
Page 967: Language Pack Settings
Operational, Basic, and Advanced Parameters Language Pack Settings Parameter – Aastra Web UI Basic Settings->Preferences-> language N Language Settings Configuration File <mac>.cfg Language N (in Web UI) Where “N” can be 1, 2, 3, or Description The language pack you want to load to the IP phone.
Page 968 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Format lang_<ISO 639>_<ISO 3166>.txt lang_<ISO 639>.txt Note: For valid values for <ISO 639> and <ISO 3166>, see “Language Codes (from Standard ISO 639)” page A-189 “Country Codes (from Standard ISO 3166)” page A-189.
Page 969 Operational, Basic, and Advanced Parameters The following table identifies the language code to use for the IP phone language packs. Language Codes (from Standard ISO 639) Language Language Code English European French French Canadian fr_ca European Spanish Mexican Spanish es_mx German Italian Portuguese...
Page 970 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Country Country Code BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELGIUM BELIZE BENIN BERMUDA BHUTAN BOLIVIA BOSNIA AND HERZEGOVINA BOTSWANA BOUVET ISLAND BRAZIL BRITISH INDIAN OCEAN TERRITORY BRUNEI DARUSSALAM BULGARIA BURKINA FASO BURUNDI CAMBODIA CAMEROON CANADA...
Page 971 Operational, Basic, and Advanced Parameters Country Country Code DENMARK DJIBOUTI DOMINICA DOMINICAN REPUBLIC ECUADOR EGYPT EL SALVADOR EQUATORIAL GUINEA ERITREA ESTONIA ETHIOPIA FALKLAND ISLANDS (MALVINAS) FAROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIANA FRENCH POLYNESIA FRENCH SOUTHERN TERRITORIES GABON GAMBIA GEORGIA GERMANY GHANA GIBRALTAR...
Page 972 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Country Country Code ICELAND INDIA INDONESIA IRAN, ISLAMIC REPUBLIC OF IRAQ IRELAND ISLE OF MAN ISRAEL ITALY JAMAICA JAPAN JERSEY JORDAN KAZAKHSTAN KENYA KIRIBATI KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF KOREA, REPUBLIC OF KUWAIT KYRGYZSTAN LAO PEOPLE'S DEMOCRATIC REPUBLIC...
Page 973 Operational, Basic, and Advanced Parameters Country Country Code MACAO MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF MADAGASCAR MALAWI MALAYSIA MALDIVES MALI MALTA MARSHALL ISLANDS MARTINIQUE MAURITANIA MAURITIUS MAYOTTE MEXICO MICRONESIA, FEDERATED STATES OF MOLDOVA, REPUBLIC OF MONACO MONGOLIA MONTENEGRO MONTSERRAT MOROCCO MOZAMBIQUE MYANMAR NAMIBIA...
Page 974 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Country Country Code PAKISTAN PALAU PALESTINIAN TERRITORY, OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERTO RICO QATAR RÉUNION ROMANIA RUSSIAN FEDERATION RWANDA A-194 41-001160-03 Rev 00, Release 2.5...
Page 975 Operational, Basic, and Advanced Parameters Country Country Code SAINT HELENA SAINT KITTS AND NEVIS SAINT LUCIA SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SLOVAKIA SLOVENIA SOLOMON ISLANDS...
Page 976 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Country Country Code UGANDA UKRAINE UNITED ARAB EMIRATES UNITED KINGDOM UNITED STATES UNITED STATES MINOR OUTLYING ISLANDS URUGUAY UZBEKISTAN VANUATU Vatican City State see HOLY SEE VENEZUELA VIET NAM VIRGIN ISLANDS, BRITISH VIRGIN ISLANDS, U.S.
Page 977: Suppress Dtmf Playback Setting
Operational, Basic, and Advanced Parameters Suppress DTMF Playback Setting Parameter – Aastra Web UI Basic Settings->Preferences suppress dtmf playback Configuration Files aastra.cfg, <mac>.cfg Suppress DTMF Playback (in Web UI) Description Enables and disables suppression of DTMF playback when a number is dialed from the softkeys or programmable keys.
Page 978: Display Dtmf Digits Setting
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Display DTMF Digits Setting Parameter – Aastra Web UI Basic Settings->Preferences->General display dtmf digits Configuration Files aastra.cfg, <mac>.cfg Display DTMF Digits (in Web UI) Description Enables and disables the display of DTMF digits when dialing on the IP phone.
Page 979: Intercom, Auto-Answer, And Barge In Settings
Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed. Format Integer Default Value For Aastra Web UI: For Configuration Files: 3 - Off Range For Aastra Web UI:...
Page 980 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Basic Settings->Preferences-> sip intercom prefix code Outgoing Intercom Settings Configuration Files aastra.cfg, <mac>.cfg Prefix Code (in Web UI) Description The prefix to add to the phone number for server-side outgoing Intercom calls.
Page 981 Operational, Basic, and Advanced Parameters Incoming Intercom Settings Parameter – Aastra Web UI Basic Settings->Preferences-> sip allow auto answer Incoming Intercom Settings Configuration Files aastra.cfg, <mac>.cfg Auto-Answer (in Web UI) Description Enables or disables the IP phone to allow automatic answering for an Intercom call.
Page 982 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Basic Settings->Preferences-> sip intercom warning tone Incoming Intercom Settings Configuration Files aastra.cfg, <mac>.cfg Play Warning Tone (in Web UI) Description Enables or disables a warning tone to play when the phone receives an incoming intercom call on an active line.
Page 983: Group Paging Rtp Settings
Aastra Web UI: Basic Settings->Preferences-> paging group listening Group Paging RTP Settings Configuration Files aastra.cfg, <mac>.cfg Description Specifies the multicast address(es) and the port on which the phone listens for incoming multicast RTP packets. Note: If this field is blank, Paging listening capability is disabled on the phone.
Page 984: Audio Transmit And Receive Gain Adjustment Settings
Operational, Basic, and Advanced Parameters Audio Transmit and Receive Gain Adjustment Settings Parameter – Configuration Files aastra.cfg, <mac>.cfg headset tx gain Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the headset microphone to t he far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 985 Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg handset tx gain Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the handset microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 986 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <mac>.cfg handsfree tx gain Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 987 Operational, Basic, and Advanced Parameters Parameter – IP Phone UI Options->Set Audio audio mode Configuration Files aastra.cfg, <mac>.cfg Description Allows you to configure how the "handsfree" key on the IP phone operates. Format Integer Default Value Range Speaker - Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes by pressing the d /fkey.
Page 988: Directed Call Pickup (Blf Or Xml Call Interception) Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Directed Call Pickup (BLF or XML Call Interception) Settings Parameter – Aastra Web UI Basic Settings->Preferences directed call pickup ->Directed Call Pickup Settings Configuration Files aastra.cfg, <mac>.cfg Directed Call Pickup (in Web UI) Description Enables or disables the use of "directed call pickup"...
Page 989 Integer Default Value Not Applicable Range Not Applicable Example directed call pickup prefix: *98 Parameter – Aastra Web UI Basic Settings->Preferences play a ring splash ->Directed Call Pickup Settings Configuration Files aastra.cfg, <mac>.cfg Play a Ring Splash (in Web UI) Description Enables or disables the playing of a short "call waiting tone"...
Page 990: Acd Auto-Available Timer Settings
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters ACD Auto-Available Timer Settings Parameter – Aastra Web UI Basic Settings->Preferences acd auto available ->Auto Call Distribution Settings Configuration Files aastra.cfg, <mac>.cfg Auto Available (in Web UI) Description Enables or disables the use of the ACD Auto-Available Timer.
Page 991: Park And Pickup Global Settings (Not Applicable To 6751I
Operational, Basic, and Advanced Parameters Park and Pickup Global Settings (not applicable to 6751i)) Parameter – Aastra Web UI Basic Settings->Preferences sprecode Configuration Files aastra.cfg, <mac>.cfg Park Call (in Web UI) Description Specifies the code to enter before entering the extension for where you want to park an incoming call.
Page 992 IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Basic Settings->Preferences pickupsprecode Configuration Files aastra.cfg, <mac>.cfg Pick Up Parked Call (in Web UI) Description Specifies the code to enter before entering the extension for where you want to pickup a parked call.
Page 993: Mapping Key Settings
This section provides the hard key settings you can use to enable and disable the Redial, Conf, and Xfer keys on the IP phone. Parameter – Configuration Files aastra.cfg, <mac>.cfg redial disabled Description Enables or disables the Redial key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user.
Page 994 Boolean Default Value 0 (false) Range 0 (false), 1 (true) Example call transfer disabled: 1 Parameter – Aastra Web UI Basic Settings->Preferences->Key Mapping map redial key to Configuration Files aastra.cfg, <mac>.cfg Map Redial Key To (in Web UI) Description Sets the Redial key as a speeddial key if a value is entered for this parameter.
Page 995 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI Basic Settings->Preferences->Key Mapping map conf key to Configuration Files aastra.cfg, <mac>.cfg Map Conf Key To (in Web UI) Description Sets the Conf key as a speeddial key if a value is entered for this parameter.
Page 996: Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters
Handset IP Phone Expansion Module Programmable Lines Keys Model Softkeys Keys Keys Available Available 9143i Not Applicable 9480i Not Applicable 9480i CT Not Applicable 6730i Not Applicable 6731i Not Applicable 6753i 36 to 108* 6***...
Page 997 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters ***On the 6753i, two of the 6 programmable keys are the DELETE and SAVE keys and can be programmed only if Administrator allows. Note: When entering definitions for softkeys, the “#” sign must be enclosed in quotes.
Page 998: Softkey Settings For 8 And 11-Line Lcd Phones
• dnd - Indicates softkey is configured for do not disturb on the phone. This option is "Do Not Disturb" in the Aastra Web UI). You must also set the DND key mode. See •...
Page 999 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters • flash - Indicates the softkey is set to generate a flash event when it is pressed, or a feature key is pressed on the CT handsets. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 1000 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Range none line speeddial dnd ("do not disturb" in the Aastra Web UI) list ("BLF\List" in the Aastra Web UI) acd (“Auto call distribution” in the Aastra Web UI) dcp (“Directed Call Pickup” in the Aastra Web UI) flash...
Page 1001 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – Aastra Web UI Operation->Softkeys and XML softkeyN label Configuration Files aastra.cfg, <mac>.cfg Label (in Web UI) Description The text label that displays on the IP phone for the softkey. The “softkeyN label” parameter can be set for the following softkey types only: •...
Page 1002 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – Aastra Web UI Operation->Softkeys and XML softkeyN value Configuration Files aastra.cfg, <mac>.cfg Value (In Web UI) Description This is the value you assign to the softkey. The “softkeyN value” parameter can be set for the following softkey types only: •...
Page 1003 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Format String Default Value Not Applicable Range Example softkey1 value: 9 softkey2 value: 411 softkey4 value: http://10.50.10.140 script.pl?name=$$SIPUSERNAME$$ softkey5 value: 123456+ (example of a speeddial prefix) 41-001160-03 Rev 00, Release 2.5 A-223...
Page 1004 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – Aastra Web UI Operation->Softkeys and XML softkeyN line Configuration Files aastra.cfg, <mac>.cfg Line (in Web UI) Description This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Page 1005 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – Aastra Web UI Operation->Softkeys and XML softkeyN states Configuration Files aastra.cfg, <mac>.cfg Idle, Connected, Incoming, Outgoing, Busy (in Web UI) Description Displays the status of the phone when a softkey is pressed. You can enter multiple values (idle, connected, incoming, outgoing, busy) for the "softkeyN state"...
Page 1006 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Range Valid values are: idle The phone is not being used. connected The line currently being displayed is in an active call (or the call is on hold) incoming The phone is ringing. outgoing The user is dialing a number, or the far-end is ringing.
Page 1007: Programmable Key Settings For 9143I, 6730I, 6731I, 6753I, And 6755I
• dnd - Indicates programmable key is configured for do not disturb on the phone. This option is "Do Not Disturb" in the Aastra Web UI). • blf - Indicates programmable key is configured for Busy Lamp Field (BLF) use.
Page 1008 IP Phone Administrator Guide Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters • flash - Indicates programmable key is set to generate a flash event when it is pressed. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 1009 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Range none line speeddial dnd ("do not disturb" in the Aastra Web UI) list (“BLF/List” in the Aastra Web UI) acd (“Auto call distribution” in the Aastra Web UI) dcp (“Directed Call Pickup” in the Aastra Web UI) flash...

This manual is also suitable for:

9480i series 9480i ct series 67 series

Aastra 9143i Series Administrator's Manual

Software License Agreement

Preface

Chapter 1 Overview

Chapter 2 Configuration Interface Methods

Chapter 3 Administrator Options

Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features

Chapter 5 Configuring Operational Features

Chapter 6 Configuring Advanced Operational Features

Chapter 7 Encrypted Files on the IP Phone

Chapter 8 Upgrading the Firmware

Chapter 9 Troubleshooting

Appendix A Configuration Parameters

Quick Links

Troubleshooting

Related Manuals for Aastra 9143i Series

Summary of Contents for Aastra 9143i Series