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Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of
the server), that the air baffles are in place and correctly installed, and that the server cover is installed
and completely closed. 2. Check the ambient temperature. You must be operating within the
specifications (see Features and specifications for more information). 3. Make sure that the heat sink
for microprocessor n is installed correctly. 4. (Trained technician only) Replace microprocessor n. (n =
microprocessor number)
• 80070202-0701xxxx : Sensor [SensorElementName] has transitioned to critical from a less severe
state. (Planar Fault)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 800702020701xxxx or 0x800702020701xxxx
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Check the system-event log. 2. Check for an error LED on the system board. 3. Replace any failing
device. 4. Check for a server firmware update. Important: Some cluster solutions require specific
code levels or coordinated code updates. If the device is part of a cluster solution, verify that the
latest level of code is supported for the cluster solution before you update the code. 5. (Trained
technician only) Replace the system board.
• 80070204-0a01xxxx : Sensor [SensorElementName] has transitioned to critical from a less severe
state. (PS 1 Fan Fault)
System x3550 M3Problem Determination and Service Guide
72
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