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Table 9. DSA Preboot messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
Chapter 4 "Parts listing, Lenovo System x3550 M3 Type 4254 and 7944" on page 403
• See
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
Trained service technician.
• Go to the IBM support website at
tips, and new device drivers or to submit a request for information.
Message
Compo-
number
nent
405-906-
BroadCom
xxx
Ethernet
Device
405-907-
BroadCom
xxx
Ethernet
Device
System x3550 M3Problem Determination and Service Guide
358
http://www.ibm.com/supportportal/
Description
Test
State
Test Loop
Failed
back at
Physical
Layer
Test LEDs
Failed
to determine which
to check for technical information, hints,
Action
1. Check the Ethernet cable for damage and
make sure that the cable type and
connection are correct.
2. Make sure that the component firmware is at
the latest level. The installed firmware level is
shown in the DSA event log in the Firmware/
VPD section for this component. For more
information, see
"Updating the firmware" on
page
513.
3. Run the test again.
4. Replace the component that is causing the
error. If the error is caused by an adapter,
replace the adapter. Check the PCI
Information and Network Settings
information in the DSA event log to
determine the physical location of the failing
component.
5. If the failure remains, go to the IBM website
for more troubleshooting information at
http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=SERV-CALL
1. Make sure that the component firmware is at
the latest level. The installed firmware level is
shown in the DSA event log in the Firmware/
VPD section for this component. For more
information, see
"Updating the firmware" on
page
513.
2. Run the test again.
3. Replace the component that is causing the
error. If the error is caused by an adapter,
replace the adapter. Check the PCI
Information and Network Settings
information in the DSA event log to
determine the physical location of the failing
component.
4. If the failure remains, go to the IBM website
for more troubleshooting information at
http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=SERV-CALL
.
.
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