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Table 9. DSA Preboot messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
Chapter 4 "Parts listing, Lenovo System x3550 M3 Type 4254 and 7944" on page 403
• See
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
Trained service technician.
• Go to the IBM support website at
tips, and new device drivers or to submit a request for information.
Message
Compo-
number
nent
215-802-
Optical
xxx
Drive
http://www.ibm.com/supportportal/
Description
Test
State
Abor-
The media
• Verify
ted
tray is open.
Media
Instal-
led
• Read/
Write
Test
• Self-
Test
Messages
and
actions
apply to all
three
tests.
to determine which
to check for technical information, hints,
Action
10. If the failure remains, go to the IBM website
for more troubleshooting information at
http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=SERV-CALL
1. Close the media tray and wait 15 seconds.
2. Run the test again.
3. Insert a new CD/DVD into the drive and wait
for 15 seconds for the media to be
recognized.
4. Run the test again.
5. Check the drive cabling at both ends for
loose or broken connections or damage to
the cable. Replace the cable if it is damaged.
6. Run the test again.
7. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=SERV-DSA
8. Run the test again.
9. For additional troubleshooting information,
go to
http://www.ibm.com/support/entry/
portal/docdisplay?lndocid=MIGR-41559
10. Run the test again.
11. Replace the CD/DVD drive.
12. If the failure remains, go to the IBM website
for more troubleshooting information at
http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=SERV-CALL
Chapter 3
.
.
.
.
.
Diagnostics
351
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