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Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk
drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the
backplane 3. Replace the following components one at a time, in the order shown, restarting the
server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)
• 806f010d-0402xxxx : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Drive 2)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.
May also be shown as 806f010d0402xxxx or 0x806f010d0402xxxx
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk
drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the
backplane 3. Replace the following components one at a time, in the order shown, restarting the
server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)
• 806f010d-0403xxxx : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Drive 3)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.
May also be shown as 806f010d0403xxxx or 0x806f010d0403xxxx
Severity
Error
System x3550 M3Problem Determination and Service Guide
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