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Table 9. DSA Preboot messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
Chapter 4 "Parts listing, Lenovo System x3550 M3 Type 4254 and 7944" on page 403
• See
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
Trained service technician.
• Go to the IBM support website at
tips, and new device drivers or to submit a request for information.
Message
Compo-
number
nent
201-901-
Memory
xxx
202-801-
Memory
xxx
System x3550 M3Problem Determination and Service Guide
348
http://www.ibm.com/supportportal/
Description
Test
State
Memory
Failed
Test failure:
Test
single-bit
error, failing
DIMM z.
Memory
Abor-
Internal
Stress
ted
program
Test
error.
to determine which
to check for technical information, hints,
Action
1. Turn off the system and disconnect it from
the power source.
2. Reseat DIMM z.
3. Reconnect the system to power and turn on
the system.
4. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=SERV-DSA
5. Make sure that the server firmware is at the
latest level. The installed firmware level is
shown in the DSA event log in the Firmware/
VPD section for this component. For more
information, see
"Updating the firmware" on
page
513.
6. Run the test again.
7. Replace the failing DIMMs.
8. Re-enable all memory in the Setup utility (see
"Using the Setup utility" on page
9. Run the test again.
10. Replace the failing DIMM.
11. Re-enable all memory in the Setup utility (see
"Using the Setup utility" on page
12. Run the test again.
13. If the failure remains, go to the IBM website
for more troubleshooting information at
http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=SERV-CALL
1. Turn off and restart the system.
2. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=SERV-DSA
3. Make sure that the server firmware is at the
latest level. The installed firmware level is
shown in the DSA event log in the Firmware/
VPD section for this component. For more
information, see
"Updating the firmware" on
page
513.
.
517).
517).
.
.
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