Lenovo System x3550 M3 Problem Determination And Service Manual page 127

Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk
drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the
backplane 3. Replace the following components one at a time, in the order shown, restarting the
server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)
• 806f010f-2201xxxx : The System [ComputerSystemElementName] encountered a firmware hang.
(Firmware Error)
This message is for the use case when an implementation has detected a System Firmware Hang.
May also be shown as 806f010f2201xxxx or 0x806f010f2201xxxx
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Boot failure
SNMP Trap ID
25
CIM Information
Prefix: PLAT ID: 0186
User Response
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2.
Update the server firmware on the primary page. Important: Some cluster solutions require specific
code levels or coordinated code updates. If the device is part of a cluster solution, verify that the
latest level of code is supported for the cluster solution before you update the code. 3. (Trained
technician only) Replace the system board.
• 806f011b-0701xxxx : The connector [PhysicalConnectorElementName] has encountered a
configuration error. (Video USB)
This message is for the use case when an implementation has detected an Interconnect Configuration
Error.
May also be shown as 806f011b0701xxxx or 0x806f011b0701xxxx
Severity
.
Chapter 3 Diagnostics
115