Table of Contents
Advertisement
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
Chapter 4 "Parts listing, Lenovo System x3550 M3 Type 4254 and 7944" on page 403
• See
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
• Go to the IBM support website at
tips, and new device drivers or to submit a request for information.
Description
Error code
0011004
Microprocessor failed BIST.
001100A
Microcode updated failed.
0018010
Microprocessors of the same model have
mismatched stepping ID.
0018009
Microprocessors have mismatched core
speed.
001800B
Microprocessors have one or more cache
levels with mismatched size.
http://www.ibm.com/supportportal/
Action
to check for technical information, hints,
1. Update the server firmware to the latest level (see
"Updating the firmware" on page
2. (Trained service technician only) Reseat
microprocessor 2.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System board
1. Update the server firmware to the latest level (see
"Updating the firmware" on page
2. (Trained service technician only) Replace the
microprocessor.
1. Run the Setup utility and select System
Information ➙ System Summary ➙ Processor
Details to view the microprocessor information to
compare the installed microprocessor
specifications.
2. (Trained service technician only) Remove and
replace one of the microprocessors so that they
both match.
1. Run the Setup utility and select System
Information ➙ System Summary ➙ Processor
Details to view the microprocessor information to
compare the installed microprocessor
specifications.
2. (Trained service technician only) Remove and
replace one of the microprocessors so that they
both match.
1. Run the Setup utility and select System
Information ➙ System Summary ➙ Processor
Details to view the microprocessor information to
compare the installed microprocessor
specifications.
2. (Trained service technician only) Remove and
replace one of the microprocessors so that they
both match.
to determine which
513).
513).
.
Chapter 3
Diagnostics
307
Advertisement
Table of Contents
