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Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0446
User Response
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2.
Recover the server firmware from the backup page by restarting the server. 3. Update the server
firmware to the latest level (see Updating the firmware). Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that
the latest level of code is supported for the cluster solution before you update the code. 4. Remove
components one at a time, restarting the server each time, to see if the problem goes away. 5. If the
problem remains, (trained service technician) replace the system board.
• 806f0607-0301xxxx : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]
has asserted. (CPU 1)
This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted.
May also be shown as 806f06070301xxxx or 0x806f06070301xxxx
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0816
User Response
1. Make sure that the installed microprocessors are compatible with each other (see Installing a
microprocessor and heat sink for information about microprocessor requirements). 2. Update the
server firmware to the latest level (see Updating the firmware). 3. (Trained technician only) Replace the
incompatible microprocessor.
• 806f0607-0302xxxx : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]
has asserted. (CPU 2)
This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted.
System x3550 M3Problem Determination and Service Guide
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