Lenovo System x3550 M3 Problem Determination And Service Manual page 364

Table 9. DSA Preboot messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
Chapter 4 "Parts listing, Lenovo System x3550 M3 Type 4254 and 7944" on page 403
• See
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
Trained service technician.
• Go to the IBM support website at
tips, and new device drivers or to submit a request for information.
Message Compo-
number nent
215-803- Optical
xxx
Drive
215-901- Optical
xxx Drive
System x3550 M3Problem Determination and Service Guide
352
http://www.ibm.com/supportportal/
Description
Test State
Failed The disc
• Verify
might be in
Media
use by the
Instal-
system.
led
• Read/
Write
Test
• Self-
Test
Messages
and
actions
apply to all
three
tests.
Abor- Drive media
• Verify
ted is not
Media
detected.
Instal-
led
• Read/
Write
Test
• Self-
Test
Messages
and
actions
apply to all
three
tests.
to determine which
to check for technical information, hints,
Action
1. Wait for the system activity to stop.
2. Run the test again
3. Turn off and restart the system.
4. Run the test again.
5. Replace the DVD drive.
6. If the failure remains, go to the IBM website
for more troubleshooting information at
http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=SERV-CALL
1. Insert a CD/DVD into the DVD drive or try a
new media, and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for
loose or broken connections or damage to
the cable. Replace the cable if it is damaged.
4. Run the test again.
5. For additional troubleshooting information,
go to
http://www.ibm.com/support/entry/
portal/docdisplay?lndocid=MIGR-41559
6. Run the test again.
7. Replace the DVD drive.
8. If the failure remains, go to the IBM website
for more troubleshooting information at
http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=SERV-CALL
.
.
.