Preparing For The Upgrade - Avaya CS 1000E Upgrade Procedures

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Preparing for the upgrade

NN43041-464 Standard 05.04
Upgrading a Call Server from CP PII to CP PIV
This document implements a "source- to-target" approach to performing an
upgrade. It is important to correctly identify the source platform, target
platform, and maintenance window required to perform the upgrade.
This upgrade requires that the PC you are working from is
equipped with a floppy disk drive and CF reader (or, if a
CF reader is not available, a PCMCIA CF adaptor).
This chapter features check boxes indicating what condition the system
should be in at that stage of the upgrade. If the system is not in the proper
condition steps should be taken to correct this.
This section is written to maintain Dial Tone where possible and limit service
interruptions.
Before attempting any software or hardware upgrade field personnel should
follow the steps in Table 13 below:
Table 13
Prepare for upgrade steps
Procedure Step
Planning
Upgrade Checklists
Preparing
Connecting a terminal
Printing site data
Performing a template audit
Backing up the database (data dump)
December 2011
IMPORTANT!
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