Upgrade G350 Or G700 Media Gateways And Lsps (If Being Used) - Avaya S8700 Series Manual

Migrating from an S8500 Media Server to S8710 Media Server
Verify that you have a filled-out Electronic Preinstallation Worksheet (EPW). See the
Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw) for the blank form.
The EPW provides:
- IP addresses
- Product ID
- Avaya Services telephone number for remote access over modem
- Avaya Services IP address for alarms through the network
Verify that you have the current firmware available. Firmware for the IPSI, C-LAN, MedPro,
and VAL circuit packs are on the software CD, but check the Avaya Support Web site
(http://support.avaya.com), Download Software and Firmware, for the latest software and
firmware.
Verify that you have all the login IDs and passwords to access the S8500 and S8710
Media Servers and server complex components. This includes the unique service
password for that customer's equipment.
To obtain the password for a specific media server, call ASG Conversant (1.800.248.1234
or 1.720.444.5557). You must have the IL, FL, or product ID to get the password.
To log in through the Services port as craft after you install the Avaya authentication file, use
this password, which does not require an ASG challenge or response.
Upgrade G350 or G700 Media Gateways and LSPs (if being
used)
Note:
If the customer has no G350 or G700 Media Gateways or no local survivable
Note:
processors (LSPs), skip these tasks and go to
page 141.
If the configuration is using G350 or G700 Media Gateways and media modules and newer
firmware exists for them, you must upgrade the firmware on them first. If the media server is the
primary controller for a G700 Media Gateway equipped with a local survivable processor (LSP),
you must upgrade the software on the LSPs (S8300) before you transfer control to the S8710
Media Servers. The correct order is:
1. Upgrade media gateway firmware to latest version
2. Upgrade media modules firmware to latest version
3. Upgrade S8300 Media Server software to latest version if using LSPs
4. Transfer control to the S8710 Media Server.
138 Migrating to the Avaya S8700 Media Server
On the S8500 Media Server on