Using The Asg Mobile - Avaya CMC1 Installation, Upgrades And Additions

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Access Security Gateway

Using the ASG Mobile

1. Double click on the ASG Mobile V1.1 on your desktop and an ASG Mobile
V1.1 Login window appears.
2. In the Tech ID field, type your login ID, which is the name of the attached
file (without the ".asg"). Your login ID is the same as your Avaya login (or an
abbreviated part of it).
3. Type the password twice. Note that the password is case-sensitive.
4. Click the
appears.
5. Use your communications package (for example, DSA, ProComm, or
TerraNova) to dial the switch you need to contact.
6. Log into your communications package window as either init, inads, or
craft. Instead of a password prompt, a seven-digit (challenge) number
appears in the window of your communications package.
7. Move to the ASG Mobile V1.1 Authentication window.
8. Type the 10-digit Product ID in the Equipment ID field. The default ID is
10 zeros (0000000000).
9. Type init, inads, or craft in the Equipment Login field. The craft login ID
is the default.
10. Type the challenge number (from your communications package window)
into the Challenge field. Do not use the "-" character.
11. Type the trouble ticket number in the Ticket Number field. If there is no
ticket number, you can use this field as a one-word comment field or leave
it blank.
12. Click the
the Response field displays a new seven-digit number.
13. Move to your communications package window.
14. Type the new seven-digit (response) number in the Response field. Do not
use the "-" character.
The Avaya CMC1 Media Gateway verifies the response. If the response is
incorrect, return to Step 1. If this is the third rejection, see the Maintenance
for Avaya MultiVantage DEFINITY Server CSI.
B-2
Issue 5 October 2002
NOTE:
Your new password will be sent to you in a separate email.
button and an ASG Mobile V1.1 Authentication window
OK
button. The Activity Status field displays "Started" and
Start
555-233-118

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