2. In the Access code field, enter the admin menu password.
3. Press Enter.
4. Select Reset to defaults.
5. Press Reset when the phone prompts for confirmation.
The phone resets from the beginning of registration, which might take a few minutes. The
phone resets all settings to the defaults except user data stored remotely .
After reset, the phone displays the Log In screen.
Note:
To reset the phone default value when both phone and web admin passwords are lost,
press the key sequence of 'Mute button' '<phone mac address>' ' #'. For MAC
address, '2' is mapped to a, b, c and '3' is mapped to d, e, f.
For example, if the phone mac address is A0:09:ED:05:80:51, key sequence would be
'Mute 200933058051 #'.
This is applicable to the phones in 3PCC environment only.
Note:
Avaya J100 Series IP Phones parameters stored for a particular user are not reflected in
other phones, for example, 9600 Series IP Deskphones, even if the SIP user is the same.
August 2018
Installing and Administering Avaya J100 series IP Phones in third-party call control
setup
Comments on this document? infodev@avaya.com
Resetting system values
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