Avaya J100 Series Partner Configuration Manual
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Also See for J100 Series:
- Installing and administering (528 pages) ,
- Installing (282 pages) ,
- User manual (188 pages)
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Summary of Contents for Avaya J100 Series
- Page 1 Avaya J100 Series IP Phones Partner configuration guide for 3CX April 2019 Document Version 1.0...
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Page 2: Table Of Contents
Introduction to J100 Series IP Phones ......................4 Supported models ............................. 4 Deployment ..............................4 Avaya J100 IP Phones with Device Enrolment Service (DES) ..............4 Avaya J100 IP Phones with a custom Provisioning Server ................ 4 Avaya J100 IP Phones with 3CX server ...................... 4 Provisioning server ............................ - Page 3 1.2.17 User Service Configuration ....................23 1.2.18 Directory Configuration ...................... 23 1.2.19 Call Logs Configuration ....................... 24 1.2.20 Visual Voice Mail Configuration ..................24...
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Page 4: Introduction To J100 Series Ip Phones
Introduction to J100 Series IP Phones Avaya J100 Series IP Phones provide a range of applications and features for unified communications. The phones leverage the enterprise IP network and eliminate the need of a separate voice network. The phones offer superior audio quality with the amplified handsets and customization with low power requirements in a Session Initiation Protocol (SIP) environment. -
Page 5: Provisioning Server
Resource files e.g. languages, background and screen saver images, ringtones, trust certificate files, Phone configuration You can configure Avaya J100 Series IP Phones to work in the 3CX environment in the following ways: • Centralized configuration using file server •... -
Page 6: Configure Network Settings
For parameter description, see the Installing and Administering Avaya J129 IP Phone in third-party call control setup for J129. 1.1.1 Configure Network Settings Step Command SET ENABLE_UDP_TRANSPORT 1 Step 1 SET DNSSRVR “8.8.8.8” Step 2 SET DOMAIN “”... -
Page 7: Configure Service Settings
SET SIP_TIMER_T4 5000 Step 24 SET ENABLE_SIP_USER_ID 1 Step 25 SET SIMULTANEOUS_REGISTRATIONS 1 Step 26 SET LOCALLY_ENFORCE_PRIVACY_HEADER 1 Step 27 SET ENABLE_STRICT_USER_VALIDATION 0 Step 28 1.1.3 Configure Service Settings Step Command SET DIALPLAN [23]xxxx|91xxxxxxxxxx|9[2-9]xxxxxxxxx|7xxx Step 1 SET NO_DIGITS_TIMEOUT 20 Step 2 SET INTER_DIGIT_TIMEOUT 5 Step 3 SET CALLFWDSTAT 7... -
Page 8: Registration And P2Pcall With 3Cx
1.2.1 Registration and P2Pcall with 3CX TCP configuration Configure J100 Settings file Step Command SET SIP_CONTROLLER_LIST "3cx.hcm.com:5060;transport=tcp" Step 1 In 3Cx server Step 1: Go to Extensions > "Edit extension xxxx" > Phone Provisioning > SIP Transport: TCP TLS configuration Configure J100 Settings file Step Command... -
Page 9: Transfer
Go to Extensions > "Edit extension xxxx" > Phone Provisioning > SIP Transport: UDP 1.2.2 Transfer Attended transfer and blind transfer is supported in J100 Series IP Phones. 1.2.3 Call pickup Go to Settings > PBX > General Options > Limit Call Pickup to calls received in their extension group: ->... - Page 10 Groups > “edit group xxx” > Members > Add => add extensions to group...
- Page 11 Extensions > "Edit extension xxxx" > Rights > check the box: Perform operations (divert, transfer, pickup) => allow permission to pick up for users...
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Page 12: Call Forward
Settings > Parameters > “PICKUP”: *20* => set pickup code 1.2.4 Call Forward Configure J100 Settings file Step Command Step 1 SET CALLFWDSTAT 7 => display call forward, call forward-Busy, call forward-No Answers... - Page 13 In 3CX server Extensions > "Edit extension xxxx" > Forwarding Rules > Statuses: Available/Away/DND/Lunch/Business Trip => choose status you want to configure Extensions > "Edit extension xxxx" > Forwarding Rules > Statuses: Available > If I do not answer calls within: 10 Seconds and If I am busy or my phone is unregistered, forward calls to: •...
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Page 14: Conference
On web browser: open web client of 3CX http://10.16.29.11/webclient/ and log in extension => choose status for extension 1.2.5 Conference Configure J100 Settings files to default values. Do not set “CONFERENCE_FACTORY_URI” on settings file Meet-me conference Settings > Conferencing > Audio > Conference Extension: 50000 and Require Conference PIN: 11111 =>... -
Page 15: Mwi
1.2.6 MWI Configure J100 Settings file Step Command Step 1 SET PSTN_VM_NUM 98 Step 2 SET SUBSCRIBE_LIST_NON_AVAYA message-summary In 3CX server Extensions > "Edit extension xxxx" > Voicemail > Enable Voicemail and PIN Number: 123456... - Page 16 Extensions > "Edit extension xxxx" > Forwarding Rules > Statuses: Available > If a call is unanswered for 10 Seconds or the user’s phone is unregistered, then calls can be forwarded to voicemail: Forward to Voicemail Settings > Voicemail Settings > Voicemail Menu Extension Number: 99999...
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Page 17: Emergency Call
1.2.7 Emergency call Configure J100 Settings file Step Command Step 1 SET ENABLE_SHOW_EMERG_SK 2 Step 2 SET ENABLE_SHOW_EMERG_SK_UNREG 2 Step 3 SET PHNEMERGNUM 911 NOTE: • Phone can’t end the emergency call on 3CX system • Phone can’t make an emergency call by pressing "Emerg" Softkey when logging out 1.2.8 DND support Configure J100 Settings file Step... - Page 18 Extensions > "Edit extension xxxx" > Web Authentication > Enable Web client and Password - Username is extension number: “132456” => enable and set password for web client On web browser: open web client of 3CX http://10.16.29.11/webclient/ and log in extension => choose status “DND”...
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Page 19: Srtp Call Support
1.2.9 SRTP call support Extensions > "Edit extension xxxx" > Phone Provisioning > SIP Transport: TLS Extensions > "Edit extension xxxx" > Phone Provisioning > RTP Mode: • Allow Secure => This will allow Secure RTP and Non-Secure RTP • Only Secure =>... -
Page 20: Call Park And Unpark
1.2.10 Call park and unpark Settings > Parameters > PARK: *0, UNPARK: *1 => set dial codes for park and unpark Settings > Call Parking > Automatically unpark forgotten calls • Transfer to the user that originally parked the call •... -
Page 21: Automatic Redial/Callback
Phone A calls phone B. Phone B answers the call => A and B are in an active call Phone A parks the call to orbit 1 by making a blind transfer to *01 => Phone A parks the call successfully. -
Page 22: Dtmf Support
1.2.13 DTMF support Extensions > "Edit extension xxx" > Phone Provisioning > DTMF Mode: • RFC2833: out-of-band (using RFC 2833 procedures) • In-Band • SIP INFO (is not supported by phone J100) -
Page 23: Busy Lamp Field Configuration
1.2.14 Busy Lamp Field Configuration Please see “Installing and Administering Avaya Avaya J129 currently does not support this feature. J100 series IP Phone in third-party call control setup” for more information on the Busy Lamp Field Configuration. 1.2.15 Feature Key Synchronization Configuration Avaya J129 currently does not support this feature. - Page 24 1.2.19 Call Logs Configuration Avaya J129 currently does not support this feature. 1.2.20 Visual Voice Mail Configuration Avaya J129 currently does not support this feature.