Avaya 1140E Manuals

Avaya 1140E Fundamentals (682 pages)

Communication Server 1000

Brand: Avaya | Category: IP Phone | Size: 9.7 MB

Table of Contents
5
Chapter 1: New in this Release

19
- Features
  19
- Other Changes
  20
Chapter 2: Subject

27
- Note on Legacy Products and Releases
  27
  - Documents, User Guides, and Other Document References
    28
  - Online
    29
Chapter 3: Customer Service

31
Chapter 4: Avaya 2033 IP Conference Phone

33
- Contents
  33
- Introduction
  33
- Description
  34
- Extension Microphones
  35
- Components and Functions
  36
  - Keys and Functions
    36
  - Services Menu
    37
- Features
  38
- Display Characteristics
  39
- Installation and Configuration
  40
  - Before You Begin
    41
  - First-Time Installation
    41
  - Configuring the Avaya 2033 IP Conference Phone
    41
  - Connecting the Components
    42
  - Startup Sequence
    44
- Redeploying an Avaya 2033 IP Conference Phone
  44
- Replacing an Avaya 2033 IP Conference Phone
  45
- Removing an Avaya 2033 IP Conference Phone from Service
  45
- Connecting an Extension Microphone
  46
Chapter 5: Avaya 2007 IP Deskphone

47
- Contents
  47
- Introduction
  47
- Description
  48
- Components and Functions
  49
  - Keys and Functions
    49
  - Services Menu
    50
  - Local Tools Menu
    51
- Features
  52
- Touch Panel
  53
  - Calibrate the Touch Panel
    53
  - Stylus
    53
- Dialpad Entry
  54
- Cleaning the IP Phone Display Screen
  55
- Display Characteristics
  56
  - Phone Mode
    57
  - Application Area
    58
  - Tools/Navigation Area
    60
- Package Components
  61
- Installation and Configuration
  62
  - Before You Begin
    62
  - First-Time Installation
    62
  - Configuring the Avaya 2007 IP Deskphone
    63
  - Connecting the Components
    63
  - Startup Sequence
    63
- Redeploying an Avaya 2007 IP Deskphone
  64
- Replacing an Avaya 2007 IP Deskphone
  65
- Removing an Avaya 2007 IP Deskphone from Service
  65
Chapter 6: Avaya 1210 IP Deskphone

67
- Contents
  67
- Introduction
  67
- Description
  68
- Components and Functions
  69
  - Keys and Functions
    69
  - Services Menu
    70
  - Local Tools Menu
    71
- Features
  72
- Display Characteristics
  73
- Package Components
  74
- Installation and Configuration
  75
  - Before You Begin
    75
  - First-Time Installation
    75
  - Configuring the Avaya 1210 IP Deskphone
    76
  - Connecting the Components
    76
  - Startup Sequence
    79
- Redeploying an Avaya 1210 IP Deskphone
  79
- Replacing an Avaya 1210 IP Deskphone
  80
- Removing an Avaya 1210 IP Deskphone from Service
  81
Chapter 7: Avaya 1220 IP Deskphone

83
- Contents
  83
- Introduction
  83
- Description
  84
- Components and Functions
  85
  - Keys and Functions
    85
  - Services Menu
    87
  - Local Tools Menu
    88
- Features
  88
- Display Characteristics
  89
- Package Components
  91
- Installation and Configuration
  92
  - Before You Begin
    92
  - First-Time Installation
    93
  - Configuring the Avaya 1220 IP Deskphone
    93
  - Connecting the Components
    93
  - Startup Sequence
    97
- Redeploying an Avaya 1220 IP Deskphone
  97
- Replacing an Avaya 1220 IP Deskphone
  98
- Removing an Avaya 1220 IP Deskphone from Service
  99
Chapter 8: Avaya 1230 IP Deskphone

101
- Contents
  101
- Introduction
  101
- Description
  102
- Components and Functions
  103
  - Keys and Functions
    103
  - Services Menu
    105
  - Local Tools Menu
    106
- Features
  106
- Display Characteristics
  107
- Package Components
  109
- Installation and Configuration
  110
  - Before You Begin
    110
  - First-Time Installation
    111
  - Configuring the Avaya 1230 IP Deskphone
    111
  - Connecting the Components
    112
  - Startup Sequence
    114
- Redeploying an Avaya 1230 IP Deskphone
  115
- Replacing an Avaya 1230 IP Deskphone
  116
- Removing an Avaya 1230 IP Deskphone from Service
  116
Chapter 9: Avaya 1200 Series LCD Expansion Module

117
- Contents
  117
- Description
  117
- Features
  122
- Display Characteristics
  122
- Configuration
  122
- Installation
  124
- Avaya 1200 Series LCD Expansion Module Startup Initialization
  125
- Operating Parameters
  126
  - Avaya 1220 IP Deskphone
    126
  - Avaya 1230 IP Deskphone
    126
- Services Key Operation
  128
  - Display Diagnostics
    129
- Firmware
  130
Chapter 10: Avaya 2050 IP Softphone

131
- Contents
  131
- Introduction
  131
- Description
  132
  - Features
    132
  - Additional Features
    134
  - Language Support
    135
- Components
  135
  - Call Control Window
    135
- Display Characteristics
  138
  - Information Display Area
    138
  - System Tray
    139
  - USB Audio Adapters
    139
  - USB Headset Adapter
    140
  - Registration
    140
  - Gips
    140
  - Echo Cancellation
    141
  - Clock Synchronization
    142
  - Jitter Buffer
    142
  - Qos
    142
  - Qos Settings
    143
  - I2050Qossvc.exe
    144
  - Diffserv (DSCP)
    145
  - 145
    145
  - Ethereal Traces
    145
  - Gxas
    145
- Licenses
  146
  - Server-Based Licensing
    146
  - Check out License
    147
  - Cached License
    147
  - Evaluation Period
    147
  - License Restrictions
    147
  - License Types
    148
  - License Server
    148
  - How to Configure Ports for Licensing
    149
  - License Server Components
    150
  - Provisioning a License Server
    150
  - Starting the License Server Manager
    152
  - Server Redundancy
    153
  - License File
    153
  - Flexnet Licensing Error Codes
    154
  - Troubleshooting
    154
  - Node Locked Licensing
    160
  - Evaluation Period
    161
- Key Number Assignments
  161
- Minimum System Requirements
  162
- System Components
  163
- Before You Begin
  164
- First-Time Installation
  165
  - Installing the Avaya 2050 IP Softphone for the First Time
    165
- Installing or Upgrading the Avaya 2050 IP Softphone
  166
- Running the Avaya 2050 IP Softphone for the First Time
  189
- Redeploying the Avaya 2050 IP Softphone
  189
- Removing an Avaya 2050 IP Softphone from Service
  190
- Removing the Avaya 2050 IP Softphone Software
  190
- Maintenance
  190
  - System Data
    191
  - User Data
    191
  - Ethernet Statistics
    192
  - IP Networking Statistics
    193
  - ICMP Statistics
    194
  - Audio Connection Data
    194
  - USB Headset Data
    196
  - Telchemy Vqmon
    196
  - PC System Information
    197
  - Personal Call Recording Data
    198
  - Software Licensing Data
    198
  - Duplicate Media Stream Call Recording Data
    199
Chapter 11: Expansion Module for Avaya 2050 IP Softphone

201
- Contents
  201
- Description
  201
- Features
  202
- Display Characteristics
  203
- Configuration
  203
- Installation
  204
- Operation
  204

Avaya 1140E User Manual (418 pages)

IP Deskphone with SIP Software

Brand: Avaya | Category: IP Phone | Size: 4.25 MB

Revision History
3
Table of Contents
5
Welcome

15
- Basic Features
  15
- IP Deskphone Controls
  18
- Avaya 1140E IP Deskphone Display
  24
  - Cleaning the IP Deskphone LCD Display Screen
    25
- Context-Sensitive Soft Keys
  26
  - Idle Display Screen after Dial Pad Input
    32
  - In-Call Context-Sensitive Soft Keys
    33
- Navigation Keys
  43
- Using a USB Mouse
  45
- Available Avaya 1140E IP Deskphone Call Features
  46
- Security Features
  46
  - Secure Connection
    47
Regulatory and Safety Information

49
- Other
  52
- Denan Regulatory Notice for Japan
  52
Using Your IP Deskphone

53
Accessing the IP Deskphone

72
- Logging on
  72
- Timed Logoff
  81
- Confirmation Logon Screen
  84
- Logging off from the IP Deskphone
  85
  - Logging off Multiple User Accounts
    86
- Making an Emergency Call
  86
  - Location Information
    88
Configuring the Avaya 1140E IP Deskphone

90
Making a Call

137
- Making a Call Using Off-Hook Dialing
  138
- Making a Call Using On-Hook Dialing
  140
  - Using Handsfree Calling
    140
- Using Call Subjects
  142
- Managing Call Subjects
  146
  - Adding a Call Subject
    146
  - Deleting a Call Subject
    147
  - Editing a Call Subject
    148
Receiving a Call

150
- Caller Identification
  150
- Answering an Incoming Call
  151
- Redirecting an Incoming Call
  152
- Declining an Incoming Call
  154
  - Creating a New Call Decline Reason
    155
  - Managing Call Decline Reasons
    157
- Ignoring an Incoming Call
  159
- Receiving Intercom Calls
  160
- Receiving Paging Calls
  161
The Address Book

162
- Viewing the Address Book
  162
- Initiating a Call from the Address Book
  163
- Adding a Contact to Your Address Book
  165
- Editing a Contact in Your Address Book
  166
- Copying Information to the Address Book
  170
- Searching for a Contact in the Address Book
  172
  - Using the Search Feature in the Address Book
    173
- Using the Search Feature
  174
  - Using Local Search
    174
  - Using Global Search
    177

Avaya 1140E User Manual (418 pages)

IP Deskphone with SIP Software

Brand: Avaya | Category: IP Phone | Size: 2.44 MB

Revision History
3
Table of Contents
5
Welcome

15
- Basic Features
  15
- IP Deskphone Controls
  18
- Avaya 1140E IP Deskphone Display
  24
  - Cleaning the IP Deskphone LCD Display Screen
    25
- Context-Sensitive Soft Keys
  26
  - Idle Display Screen after Dial Pad Input
    32
  - In-Call Context-Sensitive Soft Keys
    33
- Navigation Keys
  43
- Using a USB Mouse
  45
- Available Avaya 1140E IP Deskphone Call Features
  46
- Security Features
  46
  - Secure Connection
    47
Regulatory and Safety Information

49
- Other
  52
- Denan Regulatory Notice for Japan
  52
Using Your IP Deskphone

53
Accessing the IP Deskphone

72
- Logging on
  72
- Timed Logoff
  81
- Confirmation Logon Screen
  84
- Logging off from the IP Deskphone
  85
  - Logging off Multiple User Accounts
    86
- Making an Emergency Call
  86
  - Location Information
    88
Configuring the Avaya 1140E IP Deskphone

90
Making a Call

137
- Making a Call Using Off-Hook Dialing
  138
- Making a Call Using On-Hook Dialing
  140
  - Using Handsfree Calling
    140
- Using Call Subjects
  142
- Managing Call Subjects
  146
  - Adding a Call Subject
    146
  - Deleting a Call Subject
    147
  - Editing a Call Subject
    148
Receiving a Call

150
- Caller Identification
  150
- Answering an Incoming Call
  151
- Redirecting an Incoming Call
  152
- Declining an Incoming Call
  154
  - Creating a New Call Decline Reason
    155
  - Managing Call Decline Reasons
    157
- Ignoring an Incoming Call
  159
- Receiving Intercom Calls
  160
- Receiving Paging Calls
  161
The Address Book

162
- Viewing the Address Book
  162
- Initiating a Call from the Address Book
  163
- Adding a Contact to Your Address Book
  165
- Editing a Contact in Your Address Book
  166
- Copying Information to the Address Book
  170
- Searching for a Contact in the Address Book
  172
  - Using the Search Feature in the Address Book
    173
- Using the Search Feature
  174
  - Using Local Search
    174
  - Using Global Search
    177

Avaya 1140E Software User's Manual (298 pages)

IP Deskphone with SIP

Brand: Avaya | Category: IP Phone | Size: 7.32 MB

Avaya 1140E User Manual (280 pages)

IP Deskphone with SIP Software

Brand: Avaya | Category: IP Phone | Size: 1.97 MB

Table of Contents
3
Welcome

11
- Basic Features
  11
- IP Deskphone Controls
  14
- Avaya 1140E IP Deskphone Display
  20
  - Cleaning the IP Deskphone LCD Display Screen
    21
- Context-Sensitive Soft Keys
  22
  - Idle Display Screen after Dial Pad Input
    27
  - In-Call Context-Sensitive Soft Keys
    29
- Navigation Keys
  37
- Using a USB Mouse
  39
- Available Avaya 1140E IP Deskphone Call Features
  40
- Security Features
  40
  - Secure Connection
    41
Regulatory and Safety Information

42
- Other
  45
- Denan Regulatory Notice for Japan
  45
Getting Started

46
- Before You Begin
  47
- Connecting the Components
  47
Accessing the IP Deskphone

64
- Logging on for the First Time
  64
- Timed Logoff
  73
  - Timed Logoff While IP Deskphone Is Idle
    73
  - Timed Logoff While on a Call
    73
  - Selecting a Location
    74
  - User Profile
    75
- Confirmation Logon Screen
  75
- Logging off from the IP Deskphone
  76
- Logging on and off from a Different Extension
  77
- Making an Emergency Call
  79
Configuring the Avaya 1140E IP Deskphone

81

Avaya 1140E User Manual (254 pages)

Brand: Avaya | Category: IP Phone | Size: 1.47 MB

Table of Contents
3
Welcome

9
Regulatory and Safety Information

40
- Other
  43
- Denan Regulatory Notice for Japan
  43
Using Your Avaya 1140E IP Deskphone

44
Accessing the IP Deskphone

61
- Logging on
  61
- Timed Logoff
  69
  - Timed Logoff While IP Deskphone Is Idle
    69
  - Timed Logoff While on a Call
    69
  - Selecting a Location
    70
  - User Profile
    71
- Confirmation Logon Screen
  71
- Logging off from the IP Deskphone
  72
- Making an Emergency Call
  73
Configuring the Avaya 1140E IP Deskphone

75

Avaya 1140E User Manual (242 pages)

Avaya IP Deskphone User Guide

Brand: Avaya | Category: IP Phone | Size: 1.6 MB

User Guide
1
Revision History
3
Table of Contents
7
Customer Service

15
About the Avaya 1140E IP Deskphone

17
- Basic Features
  17
- Telephone Controls
  20
- Telephone Display
  28
- License Notification
  28
- Call Features and Flexible Feature Codes
  29
- Audio and Text Message Broadcast
  29
- WML Browser Support
  30
- Security Features
  34
  - Using Encrypted Calling
    34
  - Managing Your Station Control Password (SCPW)
    34
Entering and Editing Text

37
Connecting the Components

40
Virtual Private Network

48
Configuring Telephone Options

67
- Using the Telephone Options Menu
  68
Configuring Local Menu Options

89
- Preferences Submenu
  91
  - Changing 1. Display Settings
    91
  - Changing 2. Language
    92
  - Changing 3. Headsets
    93
  - Configuring 4. Bluetooth
    100
- Local Diagnostics Submenu
  112
  - IP Set Information
    112
  - Network Diagnostic Tools
    112
  - Ethernet Statistics
    112
  - IP Network Statistics
    113
  - USB Devices
    113
  - Advanced Diag Tools
    113
  - License Information
    113
  - VPN Information
    113
  - Certificate Information
    114
  - DHCP Information
    114
- Network Configuration Menu
  114
- Lock Menu
  116

Avaya 1140E Install Manual (70 pages)

IP Deskphone with SIP Software

Brand: Avaya | Category: IP Phone | Size: 1.71 MB

Avaya 1140E User Manual (50 pages)

Brand: Avaya | Category: IP Phone | Size: 1.58 MB

Table of Contents
3
Revision History
5
About the Avaya 1140E IP Deskphone

7
- Basic Features
  7
- Telephone Controls
  10
- Telephone Display
  17
Agent and Supervisor Features

18
Agent Features

24
- Answering ACD Calls
  24
- Using Call Forcing
  25
- Using Return to Queue on no Answer
  26
- Using Activity Code
  26
- Using Emergency
  27
- Using Not Ready
  28
- Placing or Answering Non-ACD Calls
  28
- Contacting Your Supervisor
  29
  - Using Record on Demand Key
    31
  - Using SAVE Key
    32
Supervisor Features

33
- Using Answer Agent
  33
- Using the Agent Key
  34
- Using Answer Emergency
  34
- Using Call Agent
  35
- Using Interflow
  36
- Using Night Service
  36
- Observing a Call
  38
- Displaying the Queue
  39
- Displaying Agent Status
  40
Terms You Should Know

43
Index

49

Avaya 1140E User Manual (20 pages)

VOICE OVER INTERNET PROTOCOL (VOIP)

Brand: Avaya | Category: IP Phone | Size: 1.74 MB

Table of Contents
2
Product View
3
Placing Calls
4
Answering Calls
5
- On Your Extension
  5
- On Another Extension
  5
Actions You Can Perform While on a Call
5
- Switching from Handset to Handsfree and Back
  5
- Call Hold
  5
- Mute
  5
- Call Transfer
  6
- Call Forward
  6
  - To Set
    6
  - To View Forwarded Number
    6
  - To Cancel Forwarding
    6
- Call Park
  6
  - To Park a Call
    6
  - To Retrieve the Parked Call
    6
- Call Pickup (Ringing Number)
  7
- Directed Call Pickup
  7
- Initiating Conference Calls
  7
Directories
7
Phone Options
10
- Adjusting Volume for the
  10
  - Ringer
    10
  - Handset
    10
  - Handsfree
    11
- Adjust Screen Contrast
  11
- Change Ring Type
  11
Voice Mail
12
Avaya Aura Messaging
15
- Getting Started
  15
- Change Your Password for Voicemail
  15
- Reach Me Preferences
  17
- Notify Me Preferences
  18
- My Phone Preferences
  19
- Personal Lists Preferences
  20

Avaya 1140E User Manual (28 pages)

IP Deskphone

Brand: Avaya | Category: IP Phone | Size: 0.43 MB

Table of Contents
3
Chapter 1 About the Avaya 1140E IP Deskphone

5
- Basic Features
  5
- Telephone Controls
  7
- Telephone Display
  11
Chapter 2 Entering and Editing Text

13
- Entering Text Using the Telephone Dialpad
  13
- Entering Text Using the USB Keyboard
  13
Chapter 3 Configuring Options

15
- Preferences
  15
  - Display Settings
    15
  - Language
    15
  - Bluetooth Setup
    16
    
    Dual Pairing Headsets
    19
    
    Interaction with Wired Headsets
    19
- Local Diagnostics
  21
  - IP Set&Dhcp Information
    21
  - Network Diagnostic Tools
    21
  - Ethernet Statistics
    21
  - IP Networks Statistics
    21
  - USB Device Information
    21
- Network Configuration
  21
- Lock Menu
  21
Chapter 4 Telephone Setup

23
- Language Choice
  23
- Ring Type
  23
- Call Log
  23
- Time Offset
  23
- About Your Programmable Buttons
  24
  - Memory Buttons
    24
  - Program Memory Buttons
    24
- Making a Call
  25
- Answering a Call
  26
- While on an Active Call
  26
  - Placing a Call on Hold
    26
    
    Using Handsfree
    26
    
    Using a Headset
    26
    
    Muting the Microphone
    27
    
    Accessing External Server Applications
    27

Avaya 1140E Configuring Manual (16 pages)

With IP Office Release 6.1

Brand: Avaya | Category: IP Phone | Size: 0.45 MB

Table of Contents
2
1 Introduction

3
2 Equipment and Software Validated

5
3 Configure Avaya IP Office

5
- Verify IP Office License
  5
- Obtain LAN IP Address
  6
- Configure Network Topology
  7
- Administer SIP Registrar
  7
- Administer Codec Preference
  8
- Administer SIP Extension
  9
- Configure User
  11
- Save Configuration
  12
4 Configure Avaya 1100 and 1200 Series IP Deskphones

12
5 Verification Steps

14
- Verify Avaya IP Office
  14
- Verification Scenarios
  15
6 Conclusion

15
7 Additional References

15

Avaya 1140E User Manual (4 pages)

Brand: Avaya | Category: IP Phone | Size: 0.73 MB

Avaya 1140E User Manual (4 pages)

IP Telephone

Brand: Avaya | Category: IP Phone | Size: 0.61 MB

Avaya 1140E Quick Manual (3 pages)

Commonly Used Avaya Telephone Functions

Brand: Avaya | Category: IP Phone | Size: 0.35 MB

Avaya 1140E Quick Reference Manual (3 pages)

IP Deskphone with SIP Software

Brand: Avaya | Category: IP Phone | Size: 0.34 MB

Avaya 1140E Quick Reference Card (2 pages)

IP Deskphone For Avaya Communication Server 1000

Brand: Avaya | Category: IP Phone | Size: 0.19 MB

Avaya 1140E Getting Started (2 pages)

Brand: Avaya | Category: IP Phone | Size: 0.24 MB

Avaya 1140E Manuals

Table of Contents

Chapter 1: New in this Release

Chapter 2: Subject

Chapter 3: Customer Service

Chapter 4: Avaya 2033 IP Conference Phone

Chapter 5: Avaya 2007 IP Deskphone

Chapter 6: Avaya 1210 IP Deskphone

Chapter 7: Avaya 1220 IP Deskphone

Chapter 8: Avaya 1230 IP Deskphone

Chapter 9: Avaya 1200 Series LCD Expansion Module

Chapter 10: Avaya 2050 IP Softphone

Chapter 11: Expansion Module for Avaya 2050 IP Softphone

Table of Contents

Welcome

Regulatory and Safety Information

Using Your IP Deskphone

Accessing the IP Deskphone

Configuring the Avaya 1140E IP Deskphone

Adjusting the Display Screen Contrast

Making a Call

Receiving a Call

The Address Book

Table of Contents

Welcome

Regulatory and Safety Information

Using Your IP Deskphone

Accessing the IP Deskphone

Configuring the Avaya 1140E IP Deskphone

Adjusting the Display Screen Contrast

Making a Call

Receiving a Call

The Address Book

Table of Contents

Chapter 1: Revision History

Chapter 2: Regulatory and Safety Information

Chapter 3: Introduction to the Avaya 1140E IP Deskphone

Chapter 4: Accessing the Avaya 1140E IP Deskphone

Chapter 5: Installing the 1140E IP Deskphone

Chapter 6: Configuring the Avaya 1140E IP Deskphone

Chapter 7: Making a Call

Chapter 8: Receiving a Call

Chapter 9: The Address Book

Table of Contents

Welcome

Regulatory and Safety Information

Getting Started

Accessing the IP Deskphone

Configuring the Avaya 1140E IP Deskphone

Adjusting the Display Screen Contrast

Table of Contents

Welcome

Regulatory and Safety Information

Using Your Avaya 1140E IP Deskphone

Accessing the IP Deskphone

Configuring the Avaya 1140E IP Deskphone

Adjusting the Display Screen Contrast

Table of Contents

Customer Service

About the Avaya 1140E IP Deskphone

Entering and Editing Text

Connecting the Components

Virtual Private Network

Configuring Telephone Options

Configuring Local Menu Options

Table of Contents

Table of Contents

About the Avaya 1140E IP Deskphone

Agent and Supervisor Features

Agent Features

Supervisor Features

Terms You Should Know

Index

Table of Contents

Table of Contents

Chapter 1 About the Avaya 1140E IP Deskphone

Chapter 2 Entering and Editing Text

Chapter 3 Configuring Options

Chapter 4 Telephone Setup

Table of Contents