Nortel 2033 Installation And Operation Manual page 533

Appendix E: IP Phone diagnostic utilities
To change the number of hops, tap on the number and enter a new value
using the USB keyboard.
7 Tap the Ping soft key to have the telephone attempt to access the IP
address up to the number of times shown on the top of the screen.
The IP Phone displays the following:
Pinging x.x.x.x with 64 bytes
(where x.x.x.x is the IP address chosen in step 4 on
The Exit soft key changes to Stop and the other soft keys become blank.
The IP Phone will attempt to contact (ping) the address the number of
configured times, displaying the results of each attempt.
8 To stop the ping before completing, tap the Stop soft key.
The Stop key becomes the Exit soft key. The results of ping are displayed
as follows:
• Packets transmitted (Tx)
• Packets received (Rx)
• Packets lost (Lost)
• Minimum round trip time (Min)
• Maximum round trip time (Max)
• Average round trip time (Avg)
9 Tap the Tracert soft key to request the IP Phone to trace the route to the
entered IP address, up to MaxHop nodes.
The IP Phone displays the following:
Tracing route to: (x.x.x.x) over a maximum of y hops
(where x.x.x.x is the IP address chosen in step 4 on
is the number of hops displayed at the top of the screen)
The Exit soft key changes to Stop and the other soft keys become blank.
The IP Phone will trace the route to the address for the configured number
of server hopes, displaying the hop number (starting at 0), the time in
milliseconds, and the IP address.
When the trace is complete, the screen displays the following:
Trace complete.
10 To stop Tracert before it completes, tap the Stop soft key.
IP Phones Description, Installation, and Operation
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