Page 1 SERVICE MANUAL FIELD SERVICE is available only for Inch area. is available only for Inch area. 2005.08 2005.08 Ver. 1.0 Ver. 1.0 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 2: Table Of Contents
FIELD SERVICE TOTAL CONTENTS SAFETY AND IMPORTANT WARNING ITEMS ..............S-1 IMPORTANT NOTICE ....................S-1 DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION ......S-1 SAFETY WARNINGS ....................S-2 WARNING INDICATIONS ON THE MACHINE ............S-17 MEASURES TO TAKE IN CASE OF AN ACCIDENT ............S-20 Composition of the service manual ................. C-1 Notation of the service manual ..................
Page 3 PC-102/PC-202 General ........................... 1 Maintenance ........................3 Adjustment/Setting ....................... 13 Troubleshooting ......................21 PC-402 General ........................... 1 Maintenance ........................3 Adjustment/Setting ....................... 17 Troubleshooting ......................25 JS-502 General ........................... 1 Maintenance ........................3 Adjustment/Setting ......................5 FS-508/PU-501/OT-601 General ........................... 1 Maintenance ........................
Page 4: Safety And Important Warning Items
IMPORTANT NOTICE Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.
Page 5: Safety Warnings
[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
Page 6 SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.
Page 7: Connection To Power Supply
SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
Page 8 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly.
Page 9 SAFETY AND IMPORTANT WARNING ITEMS Wiring WARNING • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
Page 10 SAFETY AND IMPORTANT WARNING ITEMS Ventilation CAUTION • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a.
Page 11 SAFETY AND IMPORTANT WARNING ITEMS Work Performed with the Product Powered On WARNING • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
Page 12 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.
Page 13: Handling Of Consumables
SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Make sure that all screws, components, wiring, connec- tors, etc. that were removed for safety check and mainte- nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.
Page 14 SAFETY AND IMPORTANT WARNING ITEMS Handling of Service Materials CAUTION • Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. •...
Page 15 SAFETY AND IMPORTANT WARNING ITEMS [4] Used Batteries Precautions ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Germany VORSICHT! Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Page 16: Internal Laser Radiation
SAFETY AND IMPORTANT WARNING ITEMS [5] Laser Safety • This is a digital machine certified as a class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
Page 17 SAFETY AND IMPORTANT WARNING ITEMS the U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class I Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
Page 18 SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden VARO! • Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Älä katso säteeseen. LOUKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! • Laitteen Käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. Puolijohdelaser Laserdiodin suurin teho 5 mW...
Page 19: Laser Safety Label
SAFETY AND IMPORTANT WARNING ITEMS Laser Safety Label • A laser safety labels is attached to the outside of the machine as shown below. * Only for the U.S.A. 4040P0C506DA Laser Caution Label • A laser caution label is attached to the inside of the machine as shown below. 4040P0C503DA Precautions For Handling The Laser Equipment •...
Page 20: Warning Indications On The Machine
SAFETY AND IMPORTANT WARNING ITEMS WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. CAUTION 4040P0C500DA S-17...
Page 21 SAFETY AND IMPORTANT WARNING ITEMS High voltage 4040P0C501DA S-18 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 22 SAFETY AND IMPORTANT WARNING ITEMS High voltage 4040P0C505DA CAUTION: • You may be burned or injured if you touch any area that you are advised not to touch by any caution label. Do not remove caution labels. If any caution label has come off or soiled and therefore the caution cannot be read, contact our Service Office.
Page 23: Measures To Take In Case Of An Accident
MEASURES TO TAKE IN CASE OF AN ACCIDENT MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.
Page 24: Composition Of The Service Manual
Composition of the service manual This service manual consists of Theory of Operation section and Field Service section to explain the main machine and its corresponding options. Theory of Operation section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part.
Page 25: Notation Of The Service Manual
Notation of the service manual A. Product name In this manual, each of the products is described as follows: (1) IC board: Standard printer (2) bizhub 200/250/350: Main body (3) Microsoft Windows 95: Windows 95 Microsoft Windows 98: Windows 98 Microsoft Windows Me: Windows Me Microsoft Windows NT 4.0:...
Page 26 SERVICE MANUAL FIELD SERVICE Main Unit 2005.08 Ver. 1.0 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 27: Revision History
Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 28 Built-in Controllers ....................5 Maintenance Periodical check ...................... 7 Service schedule ....................7 4.1.1 bizhub 350 ....................7 4.1.2 bizhub 250 ....................7 4.1.3 bizhub 200 ....................7 4.1.4 Option ......................8 Maintenance items....................8 4.2.1 bizhub 350 ....................8 4.2.2...
Page 29 Field Service Ver. 1.0 Aug. 2005 4.5.13 Replacement of the Ozone Filter ..............33 4.5.14 Replacement of the Developer ..............34 Replacing the unit....................37 4.6.1 Replacement of the Fusing Unit ..............37 4.6.2 Replacement of the Transfer Roller Unit ............. 38 4.6.3 Replacement of the Photo Conductor Unit ..........
Page 30 Field Service Ver. 1.0 Aug. 2005 7.3.11 Control Panel ....................56 7.3.12 Tray 1 ......................56 7.3.13 Tray 2 ......................57 7.3.14 Mechanical Control Board Cover ..............57 7.3.15 FD Paper Size Board 1 ................58 7.3.16 FD Paper Size Board 2 ................59 7.3.17 Power Supply Unit..................
Page 31 Field Service Ver. 1.0 Aug. 2005 7.4.4 Tray 1 Pick-up Roller................... 96 7.4.5 Tray 1 Separation Roller ................97 7.4.6 Tray 2 Feed Roller..................98 7.4.7 Tray 2 Pick-up Roller................... 98 7.4.8 Tray 2 Separation Roller ................99 7.4.9 Registration Roller ..................100 7.4.10 Paper Dust Remover ................
Page 32 Field Service Ver. 1.0 Aug. 2005 9.3.5 User’s Choice 5/6..................121 9.3.6 User’s Choice 6/6..................123 9.3.7 Store Overlay .................... 124 Settings in the User Management ..............125 9.4.1 Confirmation Beep ..................125 9.4.2 Alarm Volume.................... 125 9.4.3 Job Complete Beep .................. 125 9.4.4 Panel Cleaning..................
Page 33 Field Service Ver. 1.0 Aug. 2005 11.2 Tech. Rep. Mode function tree................149 11.3 Settings in the Tech. Rep. Choice ..............151 11.3.1 System Set ....................151 11.3.2 Printer ....................... 153 11.3.3 Sheet-through-ADF................... 155 11.3.4 The amount of Center Erase ..............156 11.3.5 Orientation Change...................
Page 34 Field Service Ver. 1.0 Aug. 2005 11.8.6 F12......................163 11.8.7 Hard Disk Format ..................163 11.8.8 FD ......................164 11.8.9 FC ......................164 11.8.10 Org. Width Detect Adjust ................164 11.8.11 FW Download.................... 164 11.9 I/O Check......................165 11.9.1 Electrical Components Check Procedure Through Input Data Check ..165 11.9.2 I/O Check Screens ..................
Page 35 Field Service Ver. 1.0 Aug. 2005 12.3.6 Key Counter ....................199 12.3.7 Vendor Mode .................... 199 Service Security Mode..................200 13.1 Service Security Mode Function Setting Procedure......... 200 13.1.1 Procedure ....................200 13.1.2 Exiting ....................... 200 13.2 Service Security Mode Function Tree............... 200 13.3 Settings in the Service Security Mode .............
Page 36 Field Service Ver. 1.0 Aug. 2005 17.2 Read white reference position adjustment............218 17.2.1 Jumper switch setting................218 17.3 Sub Power Switch (SW49)................219 17.4 Warm Restart Switch..................219 17.4.1 Procedure ....................219 Troubleshooting Jam Display ......................221 18.1 Misfeed Display....................221 18.1.1 Misfeed Display Resetting Procedure ............
Page 37 Field Service Ver. 1.0 Aug. 2005 19.3.9 C2351: Toner Suction Fan Motor Failure ..........241 19.3.10 C2557: ATDC Sensor Failure..............242 19.3.11 C255C: ATDC Adjustment Failure ............242 19.3.12 C2654: EEPROM Failure................242 19.3.13 C2702: Abnormal Image Transfer Voltage ..........242 19.3.14 C3451: Fusing Warm-Up Failure (Main) ...........
Page 38 Field Service Ver. 1.0 Aug. 2005 21.3.8 Printer System: Blank copy or black copy ..........260 21.3.9 Printer System: Low image density or rough image ......... 261 21.3.10 Printer System: Foggy background ............262 21.3.11 Printer System: Black streaks or bands ............ 263 21.3.12 Printer System: Black spots ..............
Page 39 Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 40: General
Field Service Ver. 1.0 Aug. 2005 1. System configuration General System configuration 1/2 System Front View [17] [16] [15] [14] [13] [12] [10] [11] 4040T1E501AA Original Cover (OC-502) [10] Paper Feed Cabinet (PC-102) Stamp Unit (SP-501) [11] Desk (DK-501) Reverse Automatic Document Feeder [12] Finisher (FS-508) (DF-605)
Page 41 1. System configuration Field Service Ver. 1.0 Aug. 2005 2/2 System Rear View DK-501 PC-202 PC-402 4040T1J504AA Machine Dehumidifier Heater 1C Fax Kit (FK-503) Scanner Unit (SU-501)*2 Expanded Memory Unit Fax Multi Line (ML-502) (EM-303/EM-304/EM-305)*2 Local Interface kit (EK-502) Hard Disk (HD-504) *1:The Expanded Memory Unit and Scanner Unit cannot be mounted at the same time.
Page 42: Product Specifications
Rear edge: 4 mm (1/4 inch), Front edge: 4 mm (1/4 inch) 4.8 sec. or less (bizhub 350) First Copy Time 5.3 sec. or less (bizhub 250) (Tray1, A4, full size) 5.3 sec. or less (bizhub 200) 160 m/s (bizhub 350)
Page 43 : Reliably fed - : Feeding prohibited D. Maintenance 1200,000 prints or 5 years, whichever is earlier (bizhub 350) Machine Durability 800,000 prints or 5 years, whichever is earlier (bizhub 250) 500,000 prints or 5 years, whichever is earlier (bizhub 200) E. Machine Specifications Voltage...
Page 44: Built-In Controllers
Field Service Ver. 1.0 Aug. 2005 3. Built-in Controllers Built-in Controllers Type Built-in type controller RM5231 PCL5e Emulation Printer Driver PCL6 (XL Ver. 2.1)Emulation PostScript3 Emulation (3011.xx.xx) Scan Driver TWAIN driver Server Windows NT4.0 sp6 / 2000 / 2003 Windows 98SE / Me Windows 2000 / XP OS Compatibility Client...
Page 45 3. Built-in Controllers Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 46: Maintenance
150,000 300,000 Main body 400,000 450,000 900,000 4.1.2 bizhub 250 Guarantee period (5-year or 800,000 prints) ×10,000-print Per cycle × print Number number of times 15 16 24 30 32 40 45 48 56 60 64 72 75 80 80,000...
Page 47: Maintenance Items
4. Periodical check Field Service Ver. 1.0 Aug. 2005 4.1.4 Option Guarantee period (5-year or 1,200,000 prints) ×10,000-print Per cycle × print 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100 number times PC-102...
Page 48 Field Service Ver. 1.0 Aug. 2005 4. Periodical check C. Periodical parts replacement 3 (per 150,000-print) Number of Lubri- Descrip- Class Parts to be replaced Check Clean Replace personnel cation tions Paper take-up and image conditions Overall Appearance Transport Paper Dust Remover section Image Transfer...
Page 49: Bizhub 250
Paper take-up and image conditions Overall Appearance 3 Transport Registration Roller Bearing section Registration Roller Gear 4.2.2 bizhub 250 A. Periodical parts replacement 1 (per 50,000-print) Number of Lubri- Descrip- Class Parts to be replaced Check Clean Replace personnel cation...
Page 50 Field Service Ver. 1.0 Aug. 2005 4. Periodical check B. Periodical parts replacement 2 (per 80,000-print) Number of Lubri- Descrip- Class Parts to be replaced Check Clean Replace personnel cation tions Paper take-up and image conditions Overall Appearance 3 Processing Photo Conductor Unit section Toner Filter (Developing Unit)
Page 51 4. Periodical check Field Service Ver. 1.0 Aug. 2005 E. Periodical parts replacement 5 (per 300,000-print) Number of Lubri- Descrip- Class Parts to be replaced Check Clean Replace personnel cation tions Paper take-up and image conditions Overall Appearance Feed Roller Bypass Separation Roller Assy Feed Roller...
Page 52: Bizhub 200
Field Service Ver. 1.0 Aug. 2005 4. Periodical check 4.2.3 bizhub 200 A. Periodical parts replacement 1 (per 50,000-print) Number of Lubri- Descrip- Class Parts to be replaced Check Clean Replace personnel cation tions Paper take-up and image conditions Overall Appearance Pick-up Roller Feed Roller...
Page 53 4. Periodical check Field Service Ver. 1.0 Aug. 2005 E. Periodical parts replacement 5 (per 260,000-print) Number of Lubri- Descrip- Class Parts to be replaced Check Clean Replace personnel cation tions Paper take-up and image conditions Overall Appearance 3 Processing Developing Unit section Toner Filter (Main Unit)
Page 54: Maintenance Parts
110 V areas 4040-0767-XX only. Transfer Transfer Roller Unit 150 K 4040-0760-XX section bizhub 350 100 K Photo Conductor bizhub 250 80 K Unit bizhub 200 65 K bizhub 350 100 K Developer bizhub 250 80 K bizhub 200 65 K...
Page 55: Cleaning Parts
Parts No. Descriptions in this ntity cycle *1 manual bizhub 350 400 K 4040-2093-XX Processing Toner Filter bizhub 250 320 K 4040-2093-XX section (Main Unit) bizhub 200 260 K 4040-2093-XX Ozone Filter 300 K 4011-2031-XX *1: Actual durable cycle is the Special Parts Counter value.
Page 56: Concept Of Parts Life
(see the Table given below) are met. They can be more or less depending on the machine operating conditions of each individual user. Item Description bizhub 350 bizhub 250 bizhub 200 Job Type 4 page/Job 3 page/Job 2 page/Job...
Page 57: Maintenance Procedure (Periodical Check Parts)
4. Periodical check Field Service Ver. 1.0 Aug. 2005 Maintenance procedure (Periodical check parts) 4.5.1 Replacing the Bypass Tray Feed Roller 1. Remove the Multi Bypass Unit. 2. Remove five screws [1] and the Man- ual Bypass Unit Lower Frame [2]. 4037F2C518DA 3.
Page 58: Replacing The Bypass Tray Separation Roller Assy
Field Service Ver. 1.0 Aug. 2005 4. Periodical check 4.5.2 Replacing the Bypass Tray Separation Roller Assy 1. Remove the Multi Bypass Unit. 2. Remove two screws [1], and remove Bypass Paper Separation Roller fix- ing bracket Assy [2]. 4037F2C515DA 3.
Page 59: Replacing The Tray 1 Feed Roller
4. Periodical check Field Service Ver. 1.0 Aug. 2005 4.5.3 Replacing the Tray 1 Feed Roller 1. Remove the screw [1] and, holding the stopper [2], remove Tray 1 [3]. 4040F2C508DA 2. Remove two screws [4] and the Con- nector Cover [5]. 4040F2C509DA 3.
Page 60: Replacing The Tray 1 Pick-Up Roller
Field Service Ver. 1.0 Aug. 2005 4. Periodical check 6. Remove the C-clip [12] and the bear- [12] ing [13]. [13] 4040F2C513DA 7. Remove the C-clip [14], E-ring [15], [14] [15] bearing [16] and spring [17] to remove the Tray 1 Feed Roller Assy [18].
Page 61 4. Periodical check Field Service Ver. 1.0 Aug. 2005 3. Remove the Connector [6]. 4. Remove two screws [7] and the Tray 1 Feed Roller Assy [8]. 4040F2C510DA 5. Remove four screws [9] and the Tray [10] [11] 1 Feed Roller Assy Cover [10] and the Tray 1 Separator Roll Assy [11].
Page 62: Replacing The Tray 1 Separation Roller Assy
Field Service Ver. 1.0 Aug. 2005 4. Periodical check 4.5.5 Replacing the Tray 1 Separation Roller Assy 1. Remove the screw [1] and, holding the stopper [2], remove Tray 1 [3]. 4040F2C508DA 2. Remove two screws [4] and the Con- nector Cover [5].
Page 63 4. Periodical check Field Service Ver. 1.0 Aug. 2005 6. Remove two Screws [12] and the Tray 1 Separation Roller installation plate Assy [13]. [12] [13] 4040F2C520DA 7. Remove two C-clips [14] and the [15] Tray 1 Separation Roller installation [14] plate [15].
Page 64: Replacing The Tray 2 Feed Roller
Field Service Ver. 1.0 Aug. 2005 4. Periodical check 4.5.6 Replacing the Tray 2 Feed Roller 1. Slide out the Tray 2. 2. Remove the Multi Bypass Unit. 3. Remove the Lower Right Cover [1]. 4040F2C524DA 4. Remove two screws [2] and the Transport Roller Cover [3].
Page 65: Replacing The Tray 2 Pick-Up Roller
4. Periodical check Field Service Ver. 1.0 Aug. 2005 9. Remove two C-clips [14] and the bearing [15]. [14] [14] [15] 4040F2C529DA 10. Remove the C-clip [16], E-ring [17], [16] [17] bearing [18] and spring [19] to remove the Tray 2 Feed Roller Assy [20].
Page 66 Field Service Ver. 1.0 Aug. 2005 4. Periodical check 5. Remove two screws [2] and the Mis- feed Clearing Cover [5]. 4040F2C527DA 6. Unplug two connectors [6]. 7. Remove three screws [7] and the Tray 2 Feed Roller Assy [8]. 4040F2C591DA 8.
Page 67: Replacing The Tray 2 Separation Roller
4. Periodical check Field Service Ver. 1.0 Aug. 2005 4.5.8 Replacing the Tray 2 Separation Roller 1. Slide out the Tray 2. 2. Remove the Multi Bypass Unit. 3. Remove the Lower Right Cover [1]. 4040F2C524DA 4. Remove two screws [2] and the Transport Roller Cover [3].
Page 68 Field Service Ver. 1.0 Aug. 2005 4. Periodical check 9. Remove two Screws [14] and the [15] Tray 2 Separation Roller installation plate Assy [15]. [14] 4040F2C536DA 10. Remove two C-clips [16] and the [17] Tray 2 Separation Roller installation plate [17].
Page 69: Replacing Of The Registration Roller Bearings And Registration Roller Gears 1, 2
4. Periodical check Field Service Ver. 1.0 Aug. 2005 4.5.9 Replacing of the Registration Roller Bearings and Registration Roller Gears 1, 2 1. Open the Right Door [1]. 4040F2C540DA 2. Remove two E-rings [2], Registration Roller Gears 1 [3] and Registration Roller Gears 2 [4].
Page 70: Cleaning Of The Paper Dust Remover
Field Service Ver. 1.0 Aug. 2005 4. Periodical check 5. Remove the E-ring [11] and unplug the connector [12]. Then, remove the Registration Roller Clutch [13]. 6. Remove the washer [14] and two wave washers [15]. [12] [13] [14] [11] [15] 4040F2C548DA 7.
Page 71: Replacing Of The Toner Filter (Developing Unit)
4. Periodical check Field Service Ver. 1.0 Aug. 2005 4.5.11 Replacing of the Toner Filter (Developing Unit) 1. Open the Right Door. 2. Remove the IU [1]. 4040F2C555DA 3. Remove the Toner Filter Cover [2]. 4040F2C655DA 4. Remove the Toner Filter (Develop- ing Unit) [3].
Page 72: Replacing Of The Toner Filter (Main Unit)
Field Service Ver. 1.0 Aug. 2005 4. Periodical check 4.5.12 Replacing of the Toner Filter (Main Unit) 1. Remove the screw [1] and the Toner Filter Rear Cover [2]. 4040F2C558DA 2. Pull on the tape portion [3] and peel off the Toner Filter (Main Unit) [4]. NOTE •...
Page 73: Replacement Of The Developer
4. Periodical check Field Service Ver. 1.0 Aug. 2005 4.5.14 Replacement of the Developer 1. Select Tech. Rep. Mode → [Counter] → [Special Parts Counter] → [PC Life]. 2. Press the Clear key to clear the counter value. 3. Turn OFF the main power switch. NOTE •...
Page 74 Field Service Ver. 1.0 Aug. 2005 4. Periodical check 9. Remove the developer [8]. 4040F2C581DA Removal of the Developer • Dump the developer on the Sleeve Roller by rotating the gear in the direction of the arrow. • If you rotate the gear in reverse, mylar for cleaning the ATDC Sen- sor.
Page 75 4. Periodical check Field Service Ver. 1.0 Aug. 2005 13. Install the four screws [13] to secure the Photo Conductor Unit [14] and [14] Developing Unit [15]. 14. Install the IU in the copier. [13] [13] [15] 4040F2C586DA 15. Turn ON the main power switch. 16.
Page 76: Replacing The Unit
Field Service Ver. 1.0 Aug. 2005 4. Periodical check Replacing the unit 4.6.1 Replacement of the Fusing Unit CAUTION • From the safety viewpoint, the Fusing Unit is replaced as a unit. No parts intended for other models should be used for the Fusing Unit of this machine. Note, how- ever, that the thermistor and several other parts mentioned in this machine may be replaced as an individual part with a new one.
Page 77: Replacement Of The Transfer Roller Unit
4. Periodical check Field Service Ver. 1.0 Aug. 2005 10. Remove the screw [9] and the Con- nector Cover [10]. [10] 4040F2C658DA 11. Remove two screws [11] and unplug three connectors [12]. Then, remove the Fusing Unit [13]. [12] [13] [12] [12] [11]...
Page 78: Replacement Of The Photo Conductor Unit
Field Service Ver. 1.0 Aug. 2005 4. Periodical check 4.6.3 Replacement of the Photo Conductor Unit 1. Select Tech. Rep. Mode → [Counter] → [Special Parts Counter] → [PC Life]. 2. Press the Clear key to clear the counter value. 3.
Page 79: Replacement Of The Developing Unit
4. Periodical check Field Service Ver. 1.0 Aug. 2005 4.6.4 Replacement of the Developing Unit 1. Select Tech. Rep. Mode → [Counter] → [Special Parts Counter] → [Developer]. 2. Press the Clear key to clear the counter value. 3. Turn OFF the main power switch. NOTE •...
Page 80: Service Tool
Remarks Thermistor Holding/Check 4040-7901-01 4040F2C728DA Copy materials 5.2.1 Developer Parts name Replacing period bizhub 350 100,000 copies bizhub 250 80,000 copies bizhub 200 65,000 copies 5.2.2 Photo Conductor Unit Parts name Replacing period bizhub 350 100,000 copies bizhub 250 80,000 copies...
Page 81: Firmware Upgrade
6. Firmware upgrade Field Service Ver. 1.0 Aug. 2005 Firmware upgrade Preparations for Firmware rewriting 6.1.1 Service environment • Drive which enables writing/reading of Compact flash • Compact flash (with 32 MB or more) 6.1.2 Writing into the Compact flash •...
Page 82 Field Service Ver. 1.0 Aug. 2005 6. Firmware upgrade NOTE • Be sure to turn ON the sub power switch first before turning ON the main power switch. 4. Turn ON the main power switch. 5. The firmware upgrading sequence will start.
Page 83: Engine
6. Firmware upgrade Field Service Ver. 1.0 Aug. 2005 6.2.2 Engine NOTE • Make sure that the MSC firmware has not been copied to the compact flash card. • To upgrade both the engine firmware and Finisher firmware at the same time, they must first be copied onto a single compact flash.
Page 84 Field Service Ver. 1.0 Aug. 2005 6. Firmware upgrade 9. Select [Engine] and touch [Enter]. NOTE • Touch [Finisher] also if the Finisher firmware is to be upgraded at the same time. 4040F2E768DA 10. Select [Yes] and touch [Enter]. 4040F2E769DA 11.
Page 85: Other
7. Other Field Service Ver. 1.0 Aug. 2005 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
Page 86: Disassembly/Assembly/Cleaning List (Other Parts)
Field Service Ver. 1.0 Aug. 2005 7. Other Disassembly/Assembly/Cleaning list (Other parts) 7.2.1 Disassembly/Assembly parts list Section Part name Ref.Page Original Scanning Glass Original Glass Front Holding Bracket Control Panel Upper Front Cover Front Cover Front Door Lower Front Cover Paper Output Cover Left Cover Rear Left Cover...
Page 87: Cleaning Parts List
7. Other Field Service Ver. 1.0 Aug. 2005 Section Part name Ref.Page Manual Bypass Unit PH Unit Toner Hopper Unit Unit Toner Replenishing Drive Unit Duplex Unit Switch Back Unit Scanner Motor Exposure Lamp Exposure Unit Scanner Drive Cables Main Motor IU Motor Fusing Unit Cooling Fan Motor Others...
Page 88: Disassembly/Assembly Procedure
Field Service Ver. 1.0 Aug. 2005 7. Other Disassembly/Assembly procedure 7.3.1 IR Upper Left Cover/Original Scanning Glass/Front Holding Bracket/Origi- nal Glass 4040F2C677DA 1. Remove two Screws [1], and remove the IR Upper Left Cover [2]. 2. Remove the Original Scanning Glass [3]. 3.
Page 89: Upper Rear Cover
7. Other Field Service Ver. 1.0 Aug. 2005 3. Remove the four screws [5], one wave washer [6], and the Tray Rear Cover [7]. CAUTION • Make sure that the wave washer is installed at the correct position. 4040F2C660DA 7.3.3 Upper Rear Cover 1.
Page 90: Ir Right Cover/Rear Cover
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.5 IR Right Cover/Rear Cover 4040F2C664DA 1. Open the Right Door. 2. Remove the Upper Rear Cover. 3. Remove the IR Right Cover [1]. 4. Remove thirteen Screws [2], and remove the Rear Cover [3]. 7.3.6 Front Door 1.
Page 91: Paper Output Cover/Lower Front Cover
7. Other Field Service Ver. 1.0 Aug. 2005 7.3.7 Paper Output Cover/Lower Front Cover 4040F2C575DA 1. Open the Front Door [1]. 2. Remove three screws [2] and the Paper Output Cover [3]. 3. Slide out the Tray 1. 4. Remove two screws [4] and the Con- nector Cover [5].
Page 92: Upper Front Cover/Front Cover
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.8 Upper Front Cover/Front Cover 1. Open the Right Door. 2. Remove the Front Right Cover. 3. Remove the screw [1] and the Upper Front Cover [2]. 4040F2C667DA 4. Remove the Toner Hopper Unit. 5.
Page 93: Ir Left Cover/Rear Left Cover/Left Cover
7. Other Field Service Ver. 1.0 Aug. 2005 7.3.9 IR Left Cover/Rear Left Cover/Left Cover 4040F2C670DA 1. Remove the Upper Rear Cover. 2. Remove the IR Left Cover [1]. 3. Remove two screws [2] and the Rear Left Cover [3]. 4.
Page 94: Rear Manual Bypass Cover/Front Manual Bypass Cover/Lower Right Cover
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.10 Rear Manual Bypass Cover/Front Manual Bypass Cover/Lower Right Cover 4040F2C671DA 1. Remove two screws [1] and the Rear Manual Bypass Cover [2]. 2. Remove the screw [3] and the Front Manual Bypass Cover [4]. 3.
Page 95: Control Panel
7. Other Field Service Ver. 1.0 Aug. 2005 7.3.11 Control Panel 1. Remove two screw covers [1]. 4040F2C592DA 2. Remove the four screws [2] on the sides of the Control Panel. 4040F2C593DA 3. Disconnect the connector [3] and remove the Control Panel [4]. 4040F2C594DA 7.3.12 Tray 1...
Page 96: Tray 2
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.13 Tray 2 1. Slide out the Tray 2 [1]. 2. Remove the screw [2] and, holding the stopper [3], remove the Tray 2 [1]. 4040F2C589DA 7.3.14 Mechanical Control Board Cover 1. Remove the Upper Rear Cover. 2.
Page 97: Fd Paper Size Board 1
7. Other Field Service Ver. 1.0 Aug. 2005 7.3.15 FD Paper Size Board 1 1. Remove the Upper Rear Cover. 2. Remove the Rear Cover. 3. Remove five screws [1] and the Mechanical Control Board Cover [2]. 4040F2C561DA 4. Remove the Tray 1. 5.
Page 98: Fd Paper Size Board 2
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.16 FD Paper Size Board 2 1. Remove the Upper Rear Cover. 2. Remove the Rear Cover. 3. Remove five screws [1] and the Mechanical Control Board Cover [2]. 4040F2C561DA 4. Remove the Tray Rear Cover. 5.
Page 99: Power Supply Unit
7. Other Field Service Ver. 1.0 Aug. 2005 7.3.17 Power Supply Unit 1. Remove the Paper Output Cover. 2. Remove the Upper Rear Cover. 3. Remove the Rear Cover. 4. Remove the Rear Left Cover. 5. Remove the Left Cover. 6.
Page 100: High Voltage Unit
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.18 High Voltage Unit 1. Open the Right Door. 2. Remove the Imaging Unit. 3. Remove the Upper Rear Cover. 4. Remove the Rear Cover. 5. Remove the Toner Suction Fan Motor. 6.
Page 101: Mfbs Board
7. Other Field Service Ver. 1.0 Aug. 2005 7.3.19 MFBS Board 1. Remove the Upper Rear Cover. 2. Remove the IR Right Cover. 3. Unplug the connector (CN7) [1]. NOTE • If the Fax Kit is mounted, discon- nect the two connectors (CN7 [1], CN6 [2]).
Page 102: Inverter Board
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.20 Inverter Board 1. Remove the IR Upper Left Cover. 2. Remove the Front Holding Bracket. 3. Remove the Original Glass. 4. Disconnect the connector [1] and remove the flat cable [2], screw [3], and the Inverter Board [4].
Page 103: Bcrs Board
7. Other Field Service Ver. 1.0 Aug. 2005 7.3.21 BCRS Board 1. Remove the Upper Rear Cover. 2. Remove the IR Upper Left Cover. 3. Remove the Front Holding Bracket. 4. Remove the Original Glass. 5. Remove four screws [1], flat cable [2], and the BCRS Board cover [3].
Page 104: Ccd Unit
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.22 CCD Unit A. Replacing Procedure 1. Remove the IR Upper Left Cover. 2. Remove the Front Holding Bracket. 3. Remove the Original Glass. 4. Remove six screws [1] and the CCD Unit Cover [2].
Page 105 7. Other Field Service Ver. 1.0 Aug. 2005 1. Screw the three adjusting screws [2] into the CCD Unit [1] only to half the thread length of each screw. 4030D591AA 2. From the bottom side of the CCD Unit, adjust the dimension of the screw thread protrusion to 1.5 mm (at three places).
Page 106 Field Service Ver. 1.0 Aug. 2005 7. Other Tilt and FD Deviation Adjustment Procedure Using Screws A and B • If tilt or deviation in the FD direction is as shown on the left A: Using an Allen wrench (3 mm), turn screw A counterclockwise. B: Using an Allen wrench (3 mm), turn screw B clockwise.
Page 107 7. Other Field Service Ver. 1.0 Aug. 2005 CD Deviation Adjustment Procedure Using Adjustment Plate E • If deviation in the CD direction is as shown on the left 1. Using a flat-blade screwdriver, turn adjustment plate E counterclock- wise. Adjustment plate 4030D597AA...
Page 108: Operation Board
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.23 Operation Board 1. Remove the Operation Panel. 2. Disconnect two connectors [1] and remove three flat cables [2] 3. Remove two screws [3] and the Operation Board 1 [4]. 4040F2C758DA 4. Remove two screws [5] and the Bracket [6].
Page 109 7. Other Field Service Ver. 1.0 Aug. 2005 7. Remove the screw [12], two connec- [13] tors [13], and the Operation Board 2 [14] [14]. [12] [13] 4040F2C762DA 8. Remove two screws [15] and the Bracket [16]. [16] [15] 4040F2C763DA 9.
Page 110: Manual Bypass Unit
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.24 Manual Bypass Unit 1. Remove the Rear Right Cover. 2. Remove the Lower Right Rear Cover. 3. Remove the Front Manual Bypass Cover. 4. Remove the Rear Manual Bypass Cover. 5. Remove five screws [1] and ground wire [2], disconnect the three con- nectors [3], and remove the Manual Bypass Unit [4].
Page 111 7. Other Field Service Ver. 1.0 Aug. 2005 7. Remove four screws [5] and two har- ness protective metal brackets [6]. 4040F2C613DA 8. Remove the harness from the cord holder. 4040F2C614DA 9. Remove five screws [7] and the Mechanical Control Board Cover [8]. 4040F2C615DA 10.
Page 112 Field Service Ver. 1.0 Aug. 2005 7. Other • When replacing the PH, install spacers according to the color of the labels affixed to the PH. Screw Position PH label color Green label No spacer No spacer No spacer Blue label No spacer 0.1 mm spacer 0.2 mm spacer...
Page 113: Toner Hopper Unit
7. Other Field Service Ver. 1.0 Aug. 2005 7.3.26 Toner Hopper Unit 1. Open the Front Door. 2. Remove the screw [1] and the Toner Hopper Unit [2]. 4040F2C568DA 7.3.27 Toner Replenishing Drive Unit 1. Remove the Imaging Unit. 2. Remove the Front Door. 3.
Page 114 Field Service Ver. 1.0 Aug. 2005 7. Other 10. Remove four screws [6] and the imaging unit protective metal bracket [7]. 4040F2C606DA 11. Unplug two connectors [8] and remove four screws [9] and the Toner Hopper Assy [10]. [10] 4040F2C607DA 12.
Page 115: Duplex Unit
7. Other Field Service Ver. 1.0 Aug. 2005 7.3.28 Duplex Unit 1. Remove the Lower Right Rear Cover. 2. Disconnect the connector [1] and remove the screw [2] and ground wire [3]. 4040F2C569DA 3. Remove four screws [4] and the Duplex Unit [5].
Page 116: Scanner Motor
Field Service Ver. 1.0 Aug. 2005 7. Other 5. Loosen the screw [4] in front. 6. Remove the screw [5] in front. 7. Loosen the screw [6] in the back. 8. Remove the screw [7] in the back. 4040F2C564DA 9. Remove the Switch Back Unit [8]. 4040F2C565DA 10.
Page 117: Exposure Unit
7. Other Field Service Ver. 1.0 Aug. 2005 4. Remove the spring [3], two screws [4] and the scanner motor [5]. 4040F2C690DA 7.3.31 Exposure Unit 1. Remove the IR Upper Left Cover. 2. Remove the Front Holding Bracket. 3. Remove the Original Glass. 4.
Page 118: Exposure Lamp
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.32 Exposure Lamp 1. Remove the IR Upper Left Cover. 2. Remove the Front Holding Bracket. 3. Remove the Original Glass. 4. Move the Exposure Unit [1] to the removal position. 4040F2C705DA 5.
Page 119: Scanner Drive Cables
7. Other Field Service Ver. 1.0 Aug. 2005 7.3.33 Scanner Drive Cables A. Removal Procedure 1. Remove the Upper Rear Cover. 2. Remove the IR Upper Left Cover. 3. Remove the Front Holding Bracket. 4. Remove the Original Glass. 5. Remove the Exposure Unit. 6.
Page 120 Field Service Ver. 1.0 Aug. 2005 7. Other B. Reinstallation Procedure <General View> Rear Pulley E Pulley D Pulley G Scanner Drive Cable 4 Pulley H Pulley F Pulley C Scanner Drive Cable 2 Scanner Drive Cable 3 Pulley A Pulley B Front Scanner Drive Cable 1...
Page 121 7. Other Field Service Ver. 1.0 Aug. 2005 <Rear> 4. Position the round bead [5] of the Scanner Drive Cable in the slit [6] in the pulley. NOTE • Make sure that the bead snugly rests in the slit in the pulley. 4040F2C718DA 5.
Page 122 Field Service Ver. 1.0 Aug. 2005 7. Other 10. Attach the Drive Gear [13] using one [13] screw. NOTE • Allow a clearance of about 0.1 mm between the Drive Gear and bush- ing. 4040F2C757DA 11. Mount the Scanner Motor Assy. <Front>...
Page 123 7. Other Field Service Ver. 1.0 Aug. 2005 15. Wind Scanner Drive Cable 3 around pulley H [25] and pulley F [26] and [26] hook the bead to the side surface [25] [27] of the Scanner Frame. [27] 4040F2C726DA 16. Remove the pulley tape. 17.
Page 124: Main Motor
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.34 Main Motor 1. Remove the Upper Rear Cover. 2. Remove the Rear Cover. 3. Remove the Rear Right Cover. 4. Remove two screws [1] and the Ozone Filter Assy [2]. 4040F2C617DA 5.
Page 125: Fusing Unit Cooling Fan Motor
7. Other Field Service Ver. 1.0 Aug. 2005 7.3.36 Fusing Unit Cooling Fan Motor 1. Remove the Upper Rear Cover. 2. Remove the Rear Cover. 3. Remove three wiring saddles [1] and disconnect the connector (PJ33) [2]. 4040F2C622DA 4. Remove two screws [3] and the Fus- ing Unit Cooling Fan Motor [4].
Page 126: Temperature/Humidity Sensor
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.38 Temperature/humidity Sensor 1. Remove the Upper Rear Cover. 2. Remove the Rear Cover. 3. Disconnect the connector [1], widen the two tabs [2], and remove the Temperature/humidity Sensor [3]. 4040F2C620DA 7.3.39 ATDC Sensor 1.
Page 127 7. Other Field Service Ver. 1.0 Aug. 2005 7. Remove the Toner Supply Port [7]. 4040F2C580DA 8. Remove the developer [8]. 4040F2C581DA Removal of the Developer • Dump the developer on the Sleeve Roller by rotating the gear in the direction of the arrow.
Page 128: Thermistor
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.40 Thermistor 1. Remove the Fusing Unit. 2. Snap off the C-clip [1] and remove the Fusing Entrance Guide Plate [2]. 4040F2C625DA 3. Remove two shoulder screws [3], the screw [4], and the Exit Rolls 2 Assy [5].
Page 129 7. Other Field Service Ver. 1.0 Aug. 2005 Bracket Fusing Roller Sub Thermistor side Fusing Roller Thermistor side 4040F2E753DA 6. Press the Thermistor Holding/Check Jig [9] up against the bracket and fix it in position. CAUTION • Press the Thermistor Holding/ Check Jig squarely so as to elimi- nate no gap between the bracket that supports the thermistor and...
Page 130: Paper Exit Roll 1
Field Service Ver. 1.0 Aug. 2005 7. Other 7.3.41 Paper Exit Roll 1 1. Remove the Fusing Unit. 2. Remove four screws [1] and four Exit Rolls 1 Assy [2]. 4040F2C641DA 3. Remove the Exit Roll 1 [3]. 4040F2C642DA 7.3.42 Paper Exit Roll 2 1.
Page 131: Separation Claw
7. Other Field Service Ver. 1.0 Aug. 2005 4. Remove the wiring saddle [6] and the harness. 4040F2C730DA 5. Disconnect the connector [7] of the Exit Sensor and remove the Exit Rolls 2 Assy [8]. 4040F2C431DA 6. Remove the screw [9] and the Sepa- ration Claw Assy [10].
Page 132 Field Service Ver. 1.0 Aug. 2005 7. Other 3. Remove two shoulder screws [3], the screw [4], and the Exit Rolls 2 Assy [5]. 4040F2C643DA 4. Remove the wiring saddle [6] and the harness. 4040F2C730DA 5. Disconnect the connector [7] of the Exit Sensor and remove the Exit Rolls 2 Assy [8].
Page 133: Cleaning Procedure
7. Other Field Service Ver. 1.0 Aug. 2005 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 7.4.1 Manual Bypass Feed Roller 1. Remove the Manual Bypass Unit. 2. Remove two screws [1] and the Man- ual Bypass Separation Fixing Bracket Assy [2].
Page 134: Tray 1 Feed Roller
Field Service Ver. 1.0 Aug. 2005 7. Other 7.4.3 Tray 1 Feed Roller 1. Remove the screw [1] and, holding the stopper [2], remove the Tray 1 [3]. 4040F2C508DA 2. Remove two screws [4] and the Con- nector Cover [5]. 4040F2C509DA 3.
Page 135: Tray 1 Pick-Up Roller
7. Other Field Service Ver. 1.0 Aug. 2005 7.4.4 Tray 1 Pick-up Roller 1. Remove the screw [1] and, holding the stopper [2], remove the Tray 1 [3]. 4040F2C508DA 2. Remove two screws [4] and the Con- nector Cover [5]. 4040F2C509DA 3.
Page 136: Tray 1 Separation Roller
Field Service Ver. 1.0 Aug. 2005 7. Other 7.4.5 Tray 1 Separation Roller 1. Remove the screw [1] and, holding the stopper [2], remove the Tray 1 [3]. 4040F2C508DA 2. Remove two screws [4] and the Con- nector Cover [5]. 4040F2C509DA 3.
Page 137: Tray 2 Feed Roller
7. Other Field Service Ver. 1.0 Aug. 2005 7.4.6 Tray 2 Feed Roller 1. Slide out the Tray 2. 2. Remove the Manual Bypass Unit. 3. Remove the Lower Right Cover [1]. 4040F2C524DA 4. Remove two connectors [2]. 5. Remove three screws [3] and the Tray 2 Feed Roller Assy [4].
Page 138: Tray 2 Separation Roller
Field Service Ver. 1.0 Aug. 2005 7. Other 4. Remove two connectors [2]. 5. Remove three screws [3] and the Tray 2 Feed Roller Assy [4]. 4040F2C595DA 6. Using a soft cloth dampened with alcohol, wipe the Tray 2 Pick-up Roller [5] clean of dirt.
Page 139: Registration Roller
7. Other Field Service Ver. 1.0 Aug. 2005 7.4.9 Registration Roller 1. Remove the Paper Dust Remover 2. Using a soft cloth dampened with alcohol, wipe the Registration Roller [5] clean of dirt. 4040F2C543DA 7.4.10 Paper Dust Remover 1. Open the Right Door [1]. 4040F2C540DA 2.
Page 140: Scanner Rails
Field Service Ver. 1.0 Aug. 2005 7. Other 7.4.12 Scanner Rails 1. Remove the IR Upper Left Cover. 2. Remove the Front Holding Bracket. 3. Remove the Original Glass. 4. Using a soft cloth dampened with alcohol, wipe the Scanner Rails [1] 4040F2C704DA clean of dirt.
Page 141: Lens
7. Other Field Service Ver. 1.0 Aug. 2005 7.4.15 Lens 1. Remove the IR Upper Left Cover. 2. Remove the Front Holding Bracket. 3. Remove the Original Glass. 4. Remove six screws [1] and the CCD Unit Cover [2]. 4040F2C675DA 5.
Page 142: Charge Neutralizing Plate
Field Service Ver. 1.0 Aug. 2005 7. Other 7.4.18 Charge Neutralizing Plate 1. Open the Right Door. 2. Wipe the Charge Neutralizing Plate [1] clean of dirt with a cloth. 4040F2C553DA 7.4.19 Ds Collar 1. Turn OFF the main power switch. NOTE •...
Page 143 7. Other Field Service Ver. 1.0 Aug. 2005 6. Using a soft cloth dampened with alcohol, wipe the Ds Collar [9] clean of dirt. NOTE • Make sure the alcohol does not touch the Developer Roller. 4040F2C588DA 7. Turn ON the main power switch. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 144: Mount Kit Mk-709
Field Service Ver. 1.0 Aug. 2005 7. Other Mount Kit MK-709 1. Remove the Upper Rear Cover. 2. Remove the Rear Cover. 3. Remove five screws [1] and Mechan- ical Control Board Cover [2]. 4040F2C561DA 4. Remove the ferrite core (black) [3]. 4040F2C734DA 5.
Page 145: Option Counter
7. Other Field Service Ver. 1.0 Aug. 2005 Option counter 7.6.1 Installation method for the Key Counter 1. Remove the Upper Rear Cover. 2. Remove the IR Right Cover. 3. Install the spacer [2] using two screws [1]. 4. Fold the sheet [3] in half. 5.
Page 146 Field Service Ver. 1.0 Aug. 2005 7. Other 11. Using three screws [9], secure the Counter Mounting Bracket [10]. [10] 4040F2C741DA 12. Connect the Key Counter Socket connector. [12] 13. Using two screws [11], secure the counter socket [12]. [11] 4040F2C742DA 14.
Page 147: Original Size Detecting Sensors
7. Other Field Service Ver. 1.0 Aug. 2005 Original Size Detecting Sensors 7.7.1 Original Size Detecting Sensor Layout A. For U.S. : Standard : Option PC206 : Not Used PC207 PC201 PC205 PC202 PC204 PC203 4040F2E754DA B. For Europe and Others : Standard : Option PC206...
Page 148: Mounting Of The Original Size Detecting Sensors (Option)
Field Service Ver. 1.0 Aug. 2005 7. Other 7.7.2 Mounting of the Original Size Detecting Sensors (Option) 1. Remove the IR Upper Left Cover. 2. Remove the Front Holding Bracket. 3. Remove the Original Glass. 4. Mount the Original Size Detecting Sensor (option). 5.
Page 149: Eeprom
7. Other Field Service Ver. 1.0 Aug. 2005 EEPROM 7.8.1 Remounting of the EEPROM NOTE • When the Mechanical Control Board is replaced with a new one, be sure to demount the EEPROM (IC3A) from the old Mechanical Control Board and mount it on the new Mechanical Control Board.
Page 150: Adjustment/Setting
Field Service Ver. 1.0 Aug. 2005 8. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 151: Utility/Counter Mode
9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 Utility/Counter Mode Utility/Counter Mode function tree • The function tree is shown to comply with the format displayed on the screen. Utility/Counter User Setting User's Choice Mixed Original Detection Language Selection Measurement Unit Setting Machine Authentication PW Change Default Setting Simplex/Duplex...
Page 152 Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode User Management Confirmation Beep Alarm Volume *1 *3 Line Monitor Sound Job Complete Beep Panel Cleaning Dehumidify Toner Supply Memory RX ON/OFF POP3 RX Admin. Admin.1 Initial Setting Date & Time Setting Management Language for Communication Self-Telephone # information...
Page 153 9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 *1 *3 FAX Setting Number Display Number Display Function 1 Number Display Function 2 Number Display Call Rejection Setting Dial-In Settings Dial-In Function 1 Dial-In Function 2 RX Functions Reception Mode Numbers of RX Call Rings Password...
Page 154 Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode Reports TX Report RX Report One-Touch List Mail Program List *1 *3 Bulletin List *1 *3 Confidential List MFP Set Proof Print Hold Time Printer Setting Overwrite A4 Lettwe Document Hold Time PostScript Error Report Default Set Basic...
Page 155: Utility/Counter Mode Function Setting Procedure
9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 Utility/Counter Mode function setting procedure 9.2.1 Procedure 1. Press the Utility/Counter key. 2. The Utility/Counter mode screen will appear. 4040F3E540DA 9.2.2 Exiting • Touch the [Enter] key. 9.2.3 Changing the setting value in Utility Mode functions •...
Page 156: Settings In The User Setting
Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode Settings in the User Setting 9.3.1 User’s Choice 1/6 A. Mixed Original Detection • To set whether or not the Mixed Original Detection function is selected when the screen Functions shifts to the initial one. •...
Page 157: User's Choice 2/6
9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 9.3.2 User’s Choice 2/6 A. Default Setting Simplex/Duplex Functions • To set the default copy mode selected when the screen shifts to the initial one. • To change the default copy mode selected when the screen shifts to the initial one. •...
Page 158: User's Choice 3/6
Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode 9.3.3 User’s Choice 3/6 A. Low Power Mode • To set the time until Low Power starts operating after the last key operation has been Functions completed. • Low Power: To turn LED and LCD OFF, and lower the power consumption. •...
Page 159: User's Choice 4/6
9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 E. Auto Reset when Account is changed • To set so that the screen changes to the initial one when the Plug-in Counter is Functions removed, a Data Controller card is removed, or the administrator access code is entered to access the Admin.
Page 160: User's Choice 5/6
Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode D. Print Density Functions • To specify the default print density. • To change the default print density. • The default setting is “0”. Setting/ Procedure E. Default Finishing Mode • To set the default finishing mode selected when the screen shifts to the initial one. Functions •...
Page 161 9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 C. Auto Paper Select for Small Original • To set whether or not to specify the paper tray when an original, whose size falls out- Functions side the detectable range, is loaded or no originals are loaded at all with the [Auto Paper Select] setting selected.
Page 162: User's Choice 6/6
Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode 9.3.6 User’s Choice 6/6 A. Default Screen (1) Default LCD Screen Functions • To set the default screen selected when the screen shifts to the initial one. • To change the default screen selected when the screen shifts to the initial one. •...
Page 163: Store Overlay
9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 9.3.7 Store Overlay NOTE • Available only when the HD-504 is mounted. A. Set Functions • To store an image to be called up in overlay. • To store image in the Hard Disk. 1.
Page 164: Settings In The User Management
Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode Settings in the User Management 9.4.1 Confirmation Beep Functions • To set whether or not to produce a sound when a key in the Keypad is pressed. • To change whether or not to produce a sound when a key in the Keypad is pressed. •...
Page 165: Toner Supply
9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 9.4.6 Toner Supply • To adjust the set toner-to-carrier level by providing an auxiliary supply of toner when a Functions low image density occurs due to a lowered toner-to-carrier ratio after large numbers of copies have been made of originals having a high image density.
Page 166: Settings In The Admin. Management
Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode Settings in the Admin. Management • The Admin. Management will be available by entering the administrator password (8 dig- its) set by the Admin. Set. (The administrator password is initially set to “00000000”) 9.5.1 Initial Setting A.
Page 167: Account/User Auth
9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 C. Disable Sleep Mode • To display the setting [OFF] in the Sleep Mode Setting screen, available from the User’s Functions Choice screen. • To enable the setting of [OFF] in the Sleep Mode Setting screen available from the User’s Choice screen.
Page 168 Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode B. Account Data • To control the Total Counter by setting a password and the upper limit for the output Functions pages for each account. * Available only when [Account Track ON/OFF] is set to [ON]. •...
Page 169: Call Remote Center
9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 9.5.4 Call Remote Center Functions • To call the CS Remote Care Center from the Administrator, When the CS Remote Care setup is complete. Setting/ 1. Touch and highlight [Call Remote Center]. Procedure 2.
Page 170 Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode (6) Network Board Set <Network Board Speed> Functions • To set the data transfer rate of the Network Board. • To set a specific network data transfer rate. • The default setting is “Auto”. “Auto”...
Page 171 9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 D. SMTP Settings (1) SMTP Server Address Functions • To set the SMTP server address. • To set the SMTP server address required for performing Scan to E-Mail and Internet Fax. Setting/ •...
Page 172 Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode (3) POP3 Password Functions • To set the POP3 password. • To enter the POP3 password. 1. Touch the [POP3 Password]. Setting/ 2. Touch [New Password], enter the password, and then touch [Enter]. Procedure 3.
Page 173 9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 <Coding Method> Functions • To set the coding method for the selected file type. • To set the coding method for the selected file type. • The default setting is “MH”. Setting/ Procedure “MH”...
Page 174: Ldap Setting
Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode (6) Division Settings <Page Division> Functions • To set whether or not to make page division during transmission. • To transmit data by dividing it by the page. • The default setting is “OFF”. Setting/ Procedure “OFF”...
Page 175 9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 (3) Search Base Functions • To set the starting point of LDAP search. • To enter the starting point of LDAP search. 1. Touch the [Search Base]. Setting/ 2. Enter the starting point from the 10-Key Pad or the keyboard on the screen and then Procedure touch [Enter].
Page 176: Frame Type Set
Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode (7) SSL/TLS • To set whether or not to use SSL/TLS during communications carried out with the Functions LDAP server. • To use SSL/TLS during communications carried out with the LDAP server. •...
Page 177: Prefix/Suffix Settings
9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 9.5.8 Prefix/Suffix Settings A. ON/OFF Setting • To set whether to add Prefix or Suffix to the address when calling or entering an Functions address. • To add Prefix or Suffix to the address. •...
Page 178: Printer Setting
Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode 9.5.9 Printer Setting A. Timeout Functions • To set the timeout for reception of print data. • To change the timeout for reception of print data. 1. Touch the [Timeout]. 2. Press the Clear key and enter the value from the 10-Key Pad. Setting/ •...
Page 179: Reports
9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 Reports 9.6.1 TX Report Functions • To print the TX report. Setting/ 1. Press the Utility/Counter key and touch [Reports]. Procedure 2. Touch the [TX Report]. 9.6.2 RX Report Functions • To print the RX report. Setting/ 1.
Page 180: Settings In The Printer Setting
Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode Settings in the Printer Setting 9.7.1 MFP Set A. Proof Print Hold Time Functions • To change the hold time of the proof print job. • The default setting is “10 min.” Setting/ Procedure “10 min.”...
Page 181 9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 (2) Paper Size • To set a paper size when none is specified by the printer driver during computer print- Functions ing. • To specify a paper size when one cannot be specified by the printer driver during print- ing from Windows DOS or in a similar case.
Page 182: Pdl Set
Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode (2) Symbol Set Functions • To set the Font Symbol Set when not specified by the printer driver during PC printing. • To use when the Font Symbol Set cannot be specified by the printer driver during print- ing from Windows DOS, etc.
Page 183: Test Print
9. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 9.7.4 Test Print Functions • To output the report or Demo Page concerning the print setting. • To check the setting concerning the printer. The types of report available for output are as follows. Check Job Details: The list of printer setting will be output.
Page 184 Field Service Ver. 1.0 Aug. 2005 9. Utility/Counter Mode Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 185: 10. Adjustment Item List
10. Adjustment item list Field Service Ver. 1.0 Aug. 2005 10. Adjustment item list Replacement Part/Service Job Adjustment/Setting Items Registration (CD) Printer Registration (FD) Registration (CD) Registration (FD) Scanner Zoom (CD) Zoom (FD) Document detec- F7-1 tion adjustment ATDC Sensor adjustment (4) (4) (5) Function Paper passage test...
Page 186 Field Service Ver. 1.0 Aug. 2005 10. Adjustment item list • This table shows the adjustment items that are required when a part of the machine has been replaced. Priority order, if applicable, during the adjustment procedures is indicated by the corresponding number in the parentheses. (8) (2) (6) (1) 12 (1)
Page 187: 11. Tech. Rep. Mode
11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode 11.1 Tech. Rep. Mode function setting procedure NOTE • Ensure appropriate security for Service mode function setting procedures. They should NEVER be shown to any unauthorized person not involved with service jobs.
Page 188: 11.2 Tech. Rep. Mode Function Tree
Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode 11.2 Tech. Rep. Mode function tree • The function tree is shown to comply with the format displayed on the screen. Tech. Rep.Mode Tech. Rep. Choice System Set Auto Paper Configuration Auto Paper Configuration Simplex/Duplex Dry Key Set...
Page 189 11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 Counter Paper Jam Counter Special Parts Counter Service Call Counter Application Counter Maintenance Counter Fax Connection Counter Function F7-1 F7-2 Hard Disk Format Org. Width Detect Adjust FW Download I/O Check Printer Bypass/Duplex Tray 1...
Page 190: 11.3 Settings In The Tech. Rep. Choice
Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode 11.3 Settings in the Tech. Rep. Choice 11.3.1 System Set A. Auto Paper Configuration • To select whether the paper source is selected according to the results of the original Functions size detection or whether the nearest larger size is selected according to the marketing region.
Page 191 11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 D. Dry Key Set • To select whether or not the [Dehumidify] button is available on the User Management Functions screen of the Utility/Counter mode. • When the image density is low <Scanner>...
Page 192: Printer
Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode 11.3.2 Printer A. Edge Erase • To change the laser emission timing to adjust the width of the image area that is erased Functions at the leading edge, trailing edge and top and bottom. •...
Page 193 11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 C. Image density Functions • To change the Vg and Vb of the engine to select the image density. • When the image density is high or low: • With the Printing Density setting specified in User’s Choice as a reference point, the density can be set to one of seven settings.
Page 194: Sheet-Through-Adf
Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode F. Fuser Temp. • To adjust the temperature of the Fusing Roller for each paper type in order to change Functions the fusing performance according to the operating environment and paper type. •...
Page 195: The Amount Of Center Erase
11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 11.3.4 The amount of Center Erase Functions • To set the amount of center erase for bound originals. • To change the amount of center erase for bound originals. Setting/ •...
Page 196: 11.4 Table Of Temperatures For Adjusting The Fusing Temperature
350 170 °C U.S. 220 mm or 180 °C less Europe U.S. 180 °C 221 or more Europe bizhub 250 160 °C bizhub 200 U.S. 220 mm or 180 °C less Europe 190 °C U.S. 221 or more 200 °C...
Page 197: Special Paper
180 °C 11.4.3 Tech. Rep. Choice Setting Touch Panel Setting Mode 1 Mode 3 Heater temperature (main/sub) 165 °C bizhub 350 bizhub 250 160 °C bizhub 200 170 °C bizhub 350 bizhub 250 170 °C bizhub 200 155 °C bizhub 350 bizhub 250 150 °C...
Page 198: 11.5 Settings In The System Input
Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode 11.5 Settings in the System Input 11.5.1 LCT Paper Size Functions • To enter the paper size when the LCT is installed. • The function can be set only when the LCT is mounted on the machine. •...
Page 199: Original Size Detecting Option
11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 11.5.6 Original Size Detecting Option Functions • To set whether or not the optional Original Size Sensors are mounted. • Select [Yes] when the optional Original Size Sensors are mounted. •...
Page 200: Jam Counter
Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode 11.7.5 Jam Counter Functions • To display the number and frequency of misfeeds. To clear the data for any counter. Checking the counter reading Setting/ Clearing the counter reading (all and a specific one) Procedure 11.7.6 Special Parts Counter...
Page 201: Application Counter
11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 11.7.8 Application Counter Functions • To display or clear the readings of application counters. • Copy: Number of copies made • Printer: Number of printed pages produced via computer • List Print: Number of printed pages of lists •...
Page 202: F12
Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode 11.8.4 F7-2 Functions • To automatically adjust the Original Size Detecting Sensor. (only for a FAX) • When the Original Size Detecting Sensor is replaced • When an optional sensor is mounted Setting/ For details on adjustment, see the Service Manual for Option FK-503.
Page 203: Org. Width Detect Adjust
11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 11.8.8 Functions • To set the maximum and minimum sizes for manually fed paper. • When the Manual Feed Unit is replaced. <Maximum Size> 1. From the Tech. Rep. Mode screen, touch [Function] → [FD] in that order. 2.
Page 204: 11.9 I/O Check
Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode 11.9 I/O Check • To display the states of the input ports of sensors and switches when the machine Functions remains stationary. • Used for troubleshooting when a malfunction or a misfeed occurs. •...
Page 205: I/O Check Screens
11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 11.9.2 I/O Check Screens • These are only typical screens which may be different from what are shown on each indi- vidual machine. 4040F3E548DA EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 206 Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode 4040F3E549DA EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 207: I/O Check List
11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 11.9.3 I/O Check List A. Printer (Main Unit, PC-102, PC-202, PC-402) Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Paper Paper not Timing Roller Synchronizing Roller Sensor present present Paper Paper not...
Page 208 Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Out of Tray Set Tray1 Set Sensor position Paper Near Tray1 Paper Near-Empty Sensor Unblocked Blocked Empty Paper not Paper Paper Empty Tray1 Paper Empty Sensor present...
Page 209 11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Out of PC112-PF Tray Set Tray3 Set Sensor position Paper Near PC113-PF Tray3 Paper Near-Empty Sensor Unblocked Blocked Empty Paper not Paper PC115-PF Paper Empty...
Page 210 Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Out of Side Cover Right Side Door Interlock Switch 1 position Out of Front Cover Front Door Sensor position Toner not loaded: 1 and Sub Hopper 0 alternately displayed.
Page 211 11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Paper Paper not PC2-LCT Vertical Transport Vertical Conveyance Sensor present present Paper Paper not PC1-LCT Feed Paper Feed Sensor present present Shift Tray Paper Paper...
Page 212 Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode B. Scanner Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Out of PC208 Scanner (HP) Scanner Home Sensor At home home SW201 Size reset S Size Reset Switch Lowered Raised Orig.
Page 213 11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 E. Finisher Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Paper Paper not Paper Passage PC5-FN Transport Sensor (Middle) present present Paper Passage Paper Paper not PC4-FN Entrance Sensor (Feed in) present present...
Page 214 Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode Operation Characteris- tics/ Panel Display Symbol Panel Display Part/Signal Name Punch Scraps Full PC1-PK Punch Trash Full Blocked Unblocked Detect Home (Paper Hold PC22-SK Crease Roller Home Position Sensor Blocked Unblocked S4-FN Middle Guide...
Page 215: 11.10 Settings In The Operation Check
11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 11.10 Settings in the Operation Check 11.10.1 A. Paper Passage Functions • To let the document loaded in the ADF be fed through under the specified mode. • 1-sided No Detect •...
Page 216: 11.11 Cs Remote Care
RAM for CS Remote Care before resetting. For clearing the RAM, see 187 Page. • When using the telephone line for connection, use the recommended modem. (For recommended modem, contact responsible person of KONICA MINOLTA.) Procedure Step Using the telephone line modem Using E-mail Register the device ID to the application at CS Remote Care Center.
Page 217 11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 Procedure Step Using the telephone line modem Using E-mail Setting the Center ID and telephone number of Setting the Center ID 1. Select [Tech. Rep. Mode] → [CS Remote the Center 1.
Page 218 Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode Procedure Step Using the telephone line modem Using E-mail Setting the DIPSW for CS Remote Care To step 11 NOTE • This setting is not normally necessary. Take this step only when necessary in a specific connecting condition.
Page 219: Software Sw Setting For Cs Remote Care
11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 11.11.3 Software SW setting for CS Remote Care NOTE • In case you changed bit data by accident, be sure to restore the previous state. A. Input procedure ] → [CS Remote Care] → [Detail Setting], and touch [Software 1.
Page 220 Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode SW No. Functions Default SW 05 Modem redial interval 4 to 7 Reservation — — SW 06 Modem redial times Reservation — — SW 07 Redial for response time out Do not redial Redial 1 to 7 Reserved...
Page 221 11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 SW No. Functions Default SW 12 Timer 2 Dial request completed → CONNECT reception SW 13 0 to 7 Reservation — — SW 14 Timer 4 Line connection → Start request telegram delivery SW 15 Timer 5...
Page 222 Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode *1: Baud rate Mode 01-7 01-6 01-5 01-4 “9600 bps” 19200 bps 38400 bps *2: Modem redial interval Mode 05-3 05-2 05-1 05-0 1 minute 2 minutes “3 minutes” 4 minutes 5 minutes 6 minutes 7 minutes...
Page 223 11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 *5: Retransmission times on E-Mail delivery error Mode 09-6 09-5 09-4 09-3 09-2 09-1 09-0 0 to 9 times 000 0000 to 000 1001 “10 times” 11 to 99 times 000 1011 to 110 0011 *6: Timer 1 (RING reception →...
Page 224: Setup Confirmation
Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode 11.11.4 Setup confirmation • Follow the steps below to make sure that CS Remote Care has been properly set 1. Call the Tech. Rep. Mode to the screen. 2. Touch [CS Remote Care]. 3.
Page 225: Detail On Settings
11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 11.11.8 Detail on settings A. System Input Functions • To select the system type for remote diagnosis. • Use to newly build or change the system. • Select E-Mail or Modem. Setting/ •...
Page 226 Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode (2) Date & Time Setting Functions • To set the data and time-of-day • Use to set or change the date and time-of-day. 1. Call the Tech. Rep. Mode to the screen. 2.
Page 227 11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 (7) AT Command • To set the command to be issued at the time of Modem Initialization. Functions • This setting is available only when [Modem] is selected for the system setting. •...
Page 228 Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode <Auto-RX Check> • To set whether or not to use Auto-RX Check and the time interval for the POP3 server Functions used for CS Remote Care. • To select not to use Auto-RX Check. •...
Page 229 11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 <Authentication Setting> • To set whether or not to enable authentication during transmission via the SMTP Functions server. • Use to enable authentication during transmission. Types of authentication to be set: POP Before SMTP, SMTP authentication •...
Page 230: List Of The Cs Remote Care Error Code
0004 Timeout of Incoming request response • Contact responsible person of (No response to incoming (starting) request KONICA MINOLTA. MSG) 0005 Timeout of CONNECT at receiving • Check if the power of the (No response to ATA) modem is ON.
Page 231 0010 RX FIF0 ERROR • Contact responsible person of (when Read / Write error occurs at RX FIF0) KONICA MINOLTA. 0011 Baud Rate ERROR • Check the Baud rate of the (When selected Baud Rate is out of the specifica- software DipSW.
Page 232 0021 Telegram Size Over • Contact responsible person of (The machine receives the telegram whose size KONICA MINOLTA. exceeds the specification.) 0022 Transmitting Phase Response NG • Contact responsible person of (Transmitting phase response MSG is not appro- KONICA MINOLTA.
Page 233 11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 Error code Error Solution Data length error  1080 (LEN value of TEXT data does not coincide with actual data length.) Frame number error • Check the host side for 1081 (Last frame not received) (Some digits of frame machine registration status.
Page 234: 11.11.10 Troubleshooting For Cs Remote Care
Field Service Ver. 1.0 Aug. 2005 11. Tech. Rep. Mode Error code Error Solution • Wait for some while and then 4104 SMTP channel not ready retry. • Wait for some while and then 4105 POP3 channel not ready retry. •...
Page 235: 11.12 Rom Version
11. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 11.12 ROM Version Functions • To check the ROM version. • To check the ROM version when firmware is upgraded. • To check the ROM version when the board is replaced with a new one. 1.
Page 236: 12. Counters
Field Service Ver. 1.0 Aug. 2005 12. Counters 12. Counters 12.1 Counters Function Setting Procedure 12.1.1 Procedure 1. Call the Tech. Rep. Mode to the screen. 2. Press the following keys in this order. Stop → 9 3. Select a function. 4040F3E550DA 12.1.2 Exiting...
Page 237 12. Counters Field Service Ver. 1.0 Aug. 2005 12.3 Settings in the Counters 12.3.1 Total Counter Functions • To set the counting method for the Total Counter. • The default setting is “Mode 1”. Setting/ “Mode 1” Mode 2 Mode 3 Procedure •...
Page 238: Copy Kit
Field Service Ver. 1.0 Aug. 2005 12. Counters 12.3.4 Copy Kit Functions • To enter a value for the Copy Kit Counter. • When the current value reaches the set value, the following appears. • Mode 2: The icon appears in the Additional Message Display. Setting/ •...
Page 239: 13. Service Security Mode
13. Service Security Mode Field Service Ver. 1.0 Aug. 2005 13. Service Security Mode 13.1 Service Security Mode Function Setting Procedure 13.1.1 Procedure 1. Call the Tech. Rep. Mode to the screen. 2. Press the following keys in this order. Stop →...
Page 240: 14. Adjust Mode
Field Service Ver. 1.0 Aug. 2005 14. Adjust Mode 14. Adjust Mode 14.1 Adjust Mode Function Setting Procedure 14.1.1 Procedure 1. Call the Tech. Rep. Mode to the screen. 2. Press the following keys in this order. Stop → Start Key 3.
Page 241: 14.3 Settings In The Adjust Mode
14. Adjust Mode Field Service Ver. 1.0 Aug. 2005 14.3 Settings in the Adjust Mode 14.3.1 Printer A. Registration (CD) • To vary and adjust the image start position in the main scanning direction for each Functions paper source. • The PH Unit has been replaced. •...
Page 242 <bizhub 350> tion -19 (-6.08 mm) to +19 (+6.08 mm) (in 0.32 mm increments) <bizhub 250/bizhub 200> 4040F3C518DA -21 (-5.88 mm) to +21 (+5.88 mm) (in 0.28 mm increments) If width B on the test pattern is wider than specifications.
Page 243: Scanner
14. Adjust Mode Field Service Ver. 1.0 Aug. 2005 14.3.2 Scanner • Use the following Test Chart for the adjustment of the Scanner Section. • If the Test Chart is not available, a scale may be used instead. • A: Scan image position: CD adjust- ment •...
Page 244 Field Service Ver. 1.0 Aug. 2005 14. Adjust Mode B. Registration (FD) • To adjust for variations in the accuracy of IR parts and their mounting accuracy by vary- Functions ing the scan start position in the sub scanning direction. •...
Page 245 14. Adjust Mode Field Service Ver. 1.0 Aug. 2005 C. Zoom (CD) Functions • To adjust the zoom ratio in the main scan direction for the Scanner Section • When the CCD Unit is with a new one. • Measure C width on the test chart and on the sample copy, and adjust the gap to be within the following specification.
Page 246 Field Service Ver. 1.0 Aug. 2005 14. Adjust Mode D. Zoom (FD) Functions • To adjust the zoom ratio in the sub scan direction for the Scanner Section • When the CCD Unit is with a new one. • Measure D width on the test chart and on the sample copy, and adjust the gap to be within the following specification.
Page 247: 15. Initial Mode
15. Initial Mode Field Service Ver. 1.0 Aug. 2005 15. Initial Mode 15.1 Initial Mode Function Setting Procedure 4040F3C533DA 1. Remove the Compact Flash Cover [1]. 2. Press the Warm Restart switch [2]. 4040F3C521DA 3. When “ ” appears at the center on the left-hand side of the screen, enter “3” from the 10-Key Pad.
Page 248: 15.2 Initial Mode Function Tree
Field Service Ver. 1.0 Aug. 2005 15. Initial Mode 15.2 Initial Mode Function Tree Initial Mode Total Clear Touch Panel Adjustment Marketing Area Image Data Clear Clear FAX Setting Date/Time Setting Trouble Reset 4040F3E556DA *1: For details, see FK-503 Service Manual. 15.3 Settings in the Initial Mode NOTE •...
Page 249: Touch Panel Adjustment
15. Initial Mode Field Service Ver. 1.0 Aug. 2005 15.3.2 Touch Panel Adjustment Functions • To adjust the position of the Touch Panel display • Make this adjustment if the Touch Panel is slow to respond to a pressing action. •...
Page 250: Clear Fax Setting
Field Service Ver. 1.0 Aug. 2005 15. Initial Mode 15.3.5 Clear FAX Setting Functions • To clear all fax settings. • To clear all settings of the local machine, remote machine, communication control, and soft switches. Setting/ For details, see FK-503 Service Manual. Procedure 15.3.6 Date/Time Setting...
Page 251: 16. Mechanical Adjustment
16. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 16. Mechanical adjustment 16.1 Mechanical adjustment of the scanner section 16.1.1 Scanner Position Adjustment Make this adjustment after any of the following procedures has been performed: • After the Scanner Drive Cables have been replaced. •...
Page 252: 16.2 Mechanical Adjustment Of The Bypass Tray Section
Field Service Ver. 1.0 Aug. 2005 16. Mechanical adjustment 16.2 Mechanical adjustment of the bypass tray section 16.2.1 Adjustment of the Bypass Paper Size Unit This adjustment must be made in the following case: • The Bypass Paper Size Unit has been removed. 1.
Page 253: Manual Bypass Unit Installation Check
16. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 3. When the Bypass Paper Size Unit base is mounted, align the lever position of the Bypass Paper Size Unit with the tab at the center in a straight line. 4036fs3052c0 4.
Page 254: Adjustment Of The Manual Bypass Take-Up Mechanical Clutch
Field Service Ver. 1.0 Aug. 2005 16. Mechanical adjustment 16.2.3 Adjustment of the Manual Bypass Take-up Mechanical Clutch 1. Remove the Manual Bypass Unit. 2. Remove the Manual Feed Tray Lift- up Sensor (PC29) [1]. 4040F2C646DA 3. Remove the screw [2] and the Man- ual Paper Feed Pick-up Solenoid (SL3) [3].
Page 255 16. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 7. Fit hook 1 of the torque limiter [11] [11] into stopper B of the coupling [12]. [12] 4040F2C651DA 8. Fit hook 2 of the torque limiter [13] in a slit in the collar [14]. [13] [14] 4040F2C652DA...
Page 256: 17. Functions Of Switches And Parts On Pwbs
Field Service Ver. 1.0 Aug. 2005 17. Functions of switches and parts on PWBs 17. Functions of switches and parts on PWBs 17.1 Test Print Switch (S1) 4040F3C527DA Symbol Name Description Test Print Switch Produces the test pattern for Function F12. 17.1.1 Procedure 1.
Page 257: 17.2 Read White Reference Position Adjustment
17. Functions of switches and parts on PWBs Field Service Ver. 1.0 Aug. 2005 17.2 Read white reference position adjustment 17.2.1 Jumper switch setting • If fine black lines occur on the copy, adjust the position of the read white reference posi- tion of the Shading Sheet by using jumper switches.
Page 258: Sub Power Switch (Sw49)
Field Service Ver. 1.0 Aug. 2005 17. Functions of switches and parts on PWBs 17.3 Sub Power Switch (SW49) 4040F3C528DA Symbol Name Description Turning OFF the Sub Power switch sets the machine in the same state as in the Sleep mode, in which the control SW49 Sub Power Switch panel gives no indication.
Page 259 17. Functions of switches and parts on PWBs Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 260: Troubleshooting
Field Service Ver. 1.0 Aug. 2005 18. Jam Display Troubleshooting 18. Jam Display 18.1 Misfeed Display • When a paper misfeed occurs, the misfeed message, misfeed location, and paper loca- tion are displayed on the Touch Panel of the machine. 4040F4E509DA Display Misfeed Location...
Page 261: 18.2 Sensor Layout
18. Jam Display Field Service Ver. 1.0 Aug. 2005 18.2 Sensor layout 18.2.1 System Mounted with PC-102/PC-202 [10] 4040F4C501DA [1] Switch Back Unit Sensor PC26 [6] Vertical Conveyance Sensor [2] Duplex Unit Upper Transport Sensor PC24 [7] Tray3 Vertical Conveyance Sensor PC117-PF [3] Paper Exit Sensor [8] Tray3 Paper Take-Up Sensor PC116-PF...
Page 262 Field Service Ver. 1.0 Aug. 2005 18. Jam Display 18.2.2 System Mounted with PC-402 4040F4C502DA [1] Switch Back Unit Sensor PC26 [5] Duplex Unit Lower Transport Sensor PC25 [2] Duplex Unit Upper Transport Sensor PC24 [6] Vertical Conveyance Sensor [3] Paper Exit Sensor [7] Vertical Conveyance Sensor PC2-LCT [4] Synchronizing Roller Sensor...
Page 263: 18.3 Solution
18. Jam Display Field Service Ver. 1.0 Aug. 2005 18.3 Solution 18.3.1 Initial Check Items • When a paper misfeed occurs, first make checks of the following initial check items. Check Item Action Does paper meet product specifications? Change paper. Change paper.
Page 264: Misfeed At Tray 1 Take-Up Section
Field Service Ver. 1.0 Aug. 2005 18. Jam Display 18.3.2 Misfeed at Tray 1 take-up section A. Detection Timing Type Description The leading edge of the paper does not block the Synchronizing Roller Detection of misfeed at Sensor (PC1) even after the set period of time has elapsed after the 1st Tray 1 take-up section Drawer Paper Feed Clutch (CL3) has been energized.
Page 265: Misfeed At Image Transfer Section
18. Jam Display Field Service Ver. 1.0 Aug. 2005 18.3.3 Misfeed at Image Transfer section A. Detection Timing Type Description The Paper Exit Sensor (PC4) is not blocked even after the set period of time has elapsed after the Synchronizing Roller Clutch (CL1) is set to OFF. Detection of misfeed at The Synchronizing Roller Sensor (PC1) is not blocked even after the set Image Transfer section...
Page 266: Misfeed At Fusing/Paper Exit Section
Field Service Ver. 1.0 Aug. 2005 18. Jam Display 18.3.4 Misfeed at Fusing/Paper Exit section A. Detection Timing Type Description The Paper Exit Sensor (PC4) is not unblocked even after the set period of time has elapsed after the Synchronizing Roller Sensor (PC1) has been blocked by the paper.
Page 267: Misfeed At Switch Back Unit/Duplex Unit Transport Section
18. Jam Display Field Service Ver. 1.0 Aug. 2005 18.3.5 Misfeed at Switch Back Unit/Duplex Unit transport section A. Detection Timing Type Description The Switch Back Unit Sensor (PC26) is not blocked even after the set period of time has elapsed after the Paper Exit Sensor (PC4) has been unblocked by the paper.
Page 268: Misfeed At Duplex Unit Take-Up Section
Field Service Ver. 1.0 Aug. 2005 18. Jam Display 18.3.6 Misfeed at Duplex Unit take-up section A. Detection Timing Type Description Detection of misfeed at The Synchronizing Roller Sensor (PC1) is not blocked even after the set Duplex Unit take-up period of time has elapsed after the Duplex Unit Lower Transport Sensor section (PC25) has been blocked by the paper.
Page 269: Misfeed At Tray 2 Take-Up/Vertical Transport Section
18. Jam Display Field Service Ver. 1.0 Aug. 2005 18.3.7 Misfeed at Tray 2 take-up/Vertical Transport section A. Detection Timing Type Description The leading edge of the paper does not block the Vertical Conveyance Sen- sor (PC2) even after the set period of time has elapsed after the 2nd Detection of misfeed at Drawer Paper Feed Clutch (CL4) has been energized.
Page 270: Misfeed At Manual Bypass Take-Up Section
Field Service Ver. 1.0 Aug. 2005 18. Jam Display 18.3.8 Misfeed at Manual Bypass take-up section A. Detection Timing Type Description Detection of misfeed at The leading edge of the paper does not block the Vertical Conveyance Sen- Manual Bypass take-up sor (PC2) even after the set period of time has elapsed after the Bypass section Paper Feed Clutch (CL5) has been energized.
Page 271: Misfeed At Tray 3 Take-Up/Vertical Transport Section (Pc-202)
18. Jam Display Field Service Ver. 1.0 Aug. 2005 18.3.9 Misfeed at Tray 3 take-up/Vertical Transport section (PC-202) A. Detection Timing Type Description The leading edge of the paper does not block the Tray3 Vertical Convey- ance Sensor (PC117-PF) even after the set period of time has elapsed after the Tray3 Paper Feed Motor (M122-PF) has been energized.
Page 272: Misfeed At Tray 4 Take-Up/Vertical Transport Section (Pc-202)
Field Service Ver. 1.0 Aug. 2005 18. Jam Display 18.3.10 Misfeed at Tray 4 take-up/Vertical Transport section (PC-202) A. Detection Timing Type Description The leading edge of the paper does not block the Tray4 Vertical Convey- ance Sensor (PC126-PF) even after the set period of time has elapsed after the Tray4 Paper Feed Motor (M123-PF) has been energized.
Page 273: Misfeed At Lct Take-Up/Vertical Transport Section (Pc-402)
18. Jam Display Field Service Ver. 1.0 Aug. 2005 18.3.11 Misfeed at LCT take-up/Vertical Transport section (PC-402) A. Detection Timing Type Description The leading edge of the paper does not block the Paper Feed Sensor (PC1-LCT) or Vertical Conveyance Sensor (PC2-LCT) even after the set period of time has elapsed after the Paper Feed Motor (M1-LCT) has been energized.
Page 274: 19. Malfunction Code
Field Service Ver. 1.0 Aug. 2005 19. Malfunction code 19. Malfunction code 19.1 Trouble code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the Touch Panel.
Page 275 19. Malfunction code Field Service Ver. 1.0 Aug. 2005 Code Item Description Rank Elevator Motor Ascent/Descent C1183 Drive Failure C1190 Aligning Plate 1 Drive Failure C1191 Aligning Plate 2 Drive Failure C11A0 Paper-Lifter Drive Failure Exit Roller Pressure/Retraction C11A1 Failure Saddle Exit Roller Pressure/ C11A2 Retraction Failure...
Page 276 Field Service Ver. 1.0 Aug. 2005 19. Malfunction code Code Item Description Rank • The Fusing Roller Thermistor does not detect the required temperature within 30 sec. after a warmup cycle has begun; therefore, the copier C3451 Fusing Warm-Up Failure (Main) does not complete the warm-up cycle.
Page 277: 19.2 How To Reset
19. Malfunction code Field Service Ver. 1.0 Aug. 2005 Code Item Description Rank • The Power Supply Cooling Fan Motor Lock sig- nal remains set to H for a set period of time while the Power Supply Cooling Fan Motor is turning. Power Supply Cooling Fan C5351 •...
Page 278: 19.3 Solution
Field Service Ver. 1.0 Aug. 2005 19. Malfunction code 19.3 Solution 19.3.1 C0202: Tray 1 Elevator Failure 19.3.2 C0204: Tray 2 Elevator Failure 19.3.3 C0206: Tray 3 Elevator Failure 19.3.4 C0208: Tray 4 Elevator Failure Relevant Electrical Parts Mechanical Control Board (PWB-A) Tray1 Paper Lift Motor (M7) Tray2 Paper Lift Motor (M8) Power Supply Unit (PU1)
Page 279: C0211: Bypass Lifting Motion Failure
19. Malfunction code Field Service Ver. 1.0 Aug. 2005 19.3.5 C0211: Bypass Lifting Motion Failure Relevant Electrical Parts Bypass Pick-Up Solenoid (SL3) Mechanical Control Board (PWB-A) Bypass Lift Sensor (PC29) Power Supply Unit (PU1) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the SL3 connector for proper connection and...
Page 280: C2211: Iu Motor Failure
Field Service Ver. 1.0 Aug. 2005 19. Malfunction code 19.3.8 C2211: IU Motor Failure Relevant Electrical Parts IU Motor (M2) Mechanical Control Board (PWB-A) Power Supply Unit (PU1) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the M2 connector for proper connection and correct as necessary.
Page 281: C2557: Atdc Sensor Failure
19. Malfunction code Field Service Ver. 1.0 Aug. 2005 19.3.10 C2557: ATDC Sensor Failure 19.3.11 C255C: ATDC Adjustment Failure Relevant Electrical Parts ATDC Sensor (UN2) Mechanical Control Board (PWB-A) Power Supply Unit (PU1) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the UN2 connector for proper connection and...
Page 282: C3451: Fusing Warm-Up Failure (Main)
Field Service Ver. 1.0 Aug. 2005 19. Malfunction code 19.3.14 C3451: Fusing Warm-Up Failure (Main) 19.3.15 C3452: Fusing Warm-Up Failure (Sub) 19.3.16 C3751: High Fuser Temperature Failure (Main) 19.3.17 C3752: High Fuser Temperature Failure (Sub) Relevant Electrical Parts Fusing Roller Heater Lamp (H1) Mechanical Control Board (PWB-A) Fusing Roller Sub Heater Lamp (H2) Power Supply Unit (PU1)
Page 283: C3851: Low Fuser Temperature Failure (Main)
19. Malfunction code Field Service Ver. 1.0 Aug. 2005 19.3.18 C3851: Low Fuser Temperature Failure (Main) 19.3.19 C3852: Low Fuser Temperature Failure (Sub) Relevant Electrical Parts Fusing Roller Heater Lamp (H1) Mechanical Control Board (PWB-A) Fusing Roller Sub Heater Lamp (H2) Power Supply Unit (PU1) Fusing Roller Thermistor (TH1) Fusing Roller Sub Thermistor (TH2)
Page 284: C4001: Main Unit Communication Failure
Field Service Ver. 1.0 Aug. 2005 19. Malfunction code 19.3.20 C4001: Main Unit Communication Failure Relevant Electrical Parts MFBS Board (MFBS) Mechanical Control Board (PWB-A) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the MFBS connector for proper connection, and correct as necessary.
Page 285: C4101: Polygon Motor Failure
19. Malfunction code Field Service Ver. 1.0 Aug. 2005 19.3.22 C4101: Polygon Motor Failure Relevant Electrical Parts PH Unit (PH) MFBS Board (MFBS) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the PH connector for proper connection, and correct as necessary.
Page 286: C5351: Power Supply Cooling Fan Motor Failure
Field Service Ver. 1.0 Aug. 2005 19. Malfunction code 19.3.25 C5351: Power Supply Cooling Fan Motor Failure Relevant Electrical Parts Power Supply Cooling Fan Motor (M4) Power Supply Unit (PU1) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the M4 connectors for proper connection, and correct as necessary.
Page 287: Ca052: Mio Device Failure
19. Malfunction code Field Service Ver. 1.0 Aug. 2005 19.3.28 CA052: MIO Device Failure Relevant Electrical Parts BCRS Board (BCRS) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Turn OFF the Main Power Switch, wait for 10 sec. or more, and turn ON the Main Power Switch.
Page 288: 20. Power Supply Trouble
Field Service Ver. 1.0 Aug. 2005 20. Power supply trouble 20. Power supply trouble 20.1 Machine is not Energized at All (PU1 Operation Check) Relevant Electrical Parts Main Power Switch (S1) Mechanical Control Board (PWB-A) Power Supply Unit (PU1) MFBS Board (MFBS) Location Step Check Item...
Page 289: 20.3 The Start Key (Led) On The Control Panel Blinks Green
20. Power supply trouble Field Service Ver. 1.0 Aug. 2005 20.3 The Start key (LED) on the control panel blinks green Relevant Electrical Parts Total Counter Control Panel (UN1) Location Step Check Item (Electrical Result Action Component) Is the Total Counter connector connected? Connect Turn OFF the Main Power Switch, wait for 10 sec.
Page 290: 21. Image Quality Problem
Field Service Ver. 1.0 Aug. 2005 21. Image quality problem 21. Image quality problem 21.1 How to identify problematic part • This chapter is divided into two parts: “Initial Check Items” and “Troubleshooting Proce- dure by a Particular Image Quality Problem.” •...
Page 291 21. Image quality problem Field Service Ver. 1.0 Aug. 2005 21.2.2 Initial Check Items 2 • Determine if the failure is attributable to the Scanner system or the Printer system. Check Item Result Cause Full size Reduction Make copies at different zoom ratios.
Page 292: 21.3 Solution
Field Service Ver. 1.0 Aug. 2005 21. Image quality problem 21.3 Solution 21.3.1 Scanner System: Blank copy or black copy A. Typical Faulty Images Blank copy Black copy 4036fs4038c0 4036fs4039c0 B. Troubleshooting Procedure Step Section Check Item Result Action PWBs and Con- Connectors are securely connected with Reconnect.
Page 293: Scanner System: Low Image Density Or Rough Image
21. Image quality problem Field Service Ver. 1.0 Aug. 2005 21.3.2 Scanner System: Low image density or rough image A. Typical Faulty Images ABCDE ABCDE ABCDE ABCDE ABCDE 4036fs4036c0 B. Troubleshooting Procedure Step Section Check Item Result Action Shading Sheet Shading sheet is dirty.
Page 294: Scanner System: Foggy Background
Field Service Ver. 1.0 Aug. 2005 21. Image quality problem 21.3.3 Scanner System: Foggy background A. Typical Faulty Images ABCD ABCD ABCD ABCD ABCD 4036fs4030c0 B. Troubleshooting Procedure Step Section Check Item Result Action Sunlight or any other extraneous light Protect the copier from enters the machine.
Page 295: Scanner System: Black Streaks Or Bands
21. Image quality problem Field Service Ver. 1.0 Aug. 2005 21.3.4 Scanner System: Black streaks or bands A. Typical Faulty Images 4036fs4023c0 4036fs4024c0 B. Troubleshooting Procedure Step Section Check Item Result Action Original Original is damaged or dirty. Change original. Original Cover Original Pad is dirty.
Page 296: Scanner System: Black Spots
Field Service Ver. 1.0 Aug. 2005 21. Image quality problem 21.3.5 Scanner System: Black spots A. Typical Faulty Images 4036fs4029c0 B. Troubleshooting Procedure Step Section Check Item Result Action Original Original is damaged or dirty. Change original. Original Cover Original Pad is dirty. Clean.
Page 297: Scanner System: White Streaks Or Bands
21. Image quality problem Field Service Ver. 1.0 Aug. 2005 21.3.6 Scanner System: White streaks or bands A. Typical Faulty Images 4036fs4022c0 4036fs4021c0 B. Troubleshooting Procedure Step Section Check Item Result Action Original Original is damaged or dirty. Change original. Original Cover Original Pad is dirty.
Page 298: Scanner System: Uneven Pitch
Field Service Ver. 1.0 Aug. 2005 21. Image quality problem 21.3.7 Scanner System: Uneven pitch A. Typical Faulty Images 4040F4C500DA B. Troubleshooting Procedure Step Section Check Item Result Action Scanner Motor Scanner Motor drive is being transmit- Correct or change drive ted.
Page 299: Printer System: Blank Copy Or Black Copy
21. Image quality problem Field Service Ver. 1.0 Aug. 2005 21.3.8 Printer System: Blank copy or black copy A. Typical Faulty Images Blank copy Black copy 4036fs4038c0 4036fs4039c0 B. Troubleshooting Procedure Step Section Check Item Result Action Imaging Unit Developing Unit drive is being transmit- Correct or change drive ted.
Page 300: Printer System: Low Image Density Or Rough Image
Field Service Ver. 1.0 Aug. 2005 21. Image quality problem 21.3.9 Printer System: Low image density or rough image A. Typical Faulty Images ABCDE ABCDE ABCDE ABCDE ABCDE 4036fs4036c0 B. Troubleshooting Procedure Step Section Check Item Result Action Imaging Unit Image transfer current contact terminal Clean.
Page 301: Printer System: Foggy Background
21. Image quality problem Field Service Ver. 1.0 Aug. 2005 21.3.10 Printer System: Foggy background A. Typical Faulty Images ABCD ABCD ABCD ABCD ABCD 4036fs4030c0 B. Troubleshooting Procedure Step Section Check Item Result Action Sunlight or any other extraneous light Protect the copier from enters the machine.
Page 302: Printer System: Black Streaks Or Bands
Field Service Ver. 1.0 Aug. 2005 21. Image quality problem 21.3.11 Printer System: Black streaks or bands A. Typical Faulty Images 4036fs4023c0 4036fs4024c0 B. Troubleshooting Procedure Step Section Check Item Result Action Paper Path Toner is on the paper path. Clean.
Page 303: Printer System: Black Spots
21. Image quality problem Field Service Ver. 1.0 Aug. 2005 21.3.12 Printer System: Black spots A. Typical Faulty Images 4036fs4029c0 B. Troubleshooting Procedure Step Section Check Item Result Action Paper Path Toner is on the paper path. Clean. Imaging Unit Photo Conductor is dirty.
Page 304: Printer System: White Streaks Or Bands
Field Service Ver. 1.0 Aug. 2005 21. Image quality problem 21.3.13 Printer System: White streaks or bands A. Typical Faulty Images 4036fs4022c0 4036fs4021c0 B. Troubleshooting Procedure Step Section Check Item Result Action Transfer Roller Transfer Roller is dented or scratched. Change Transfer Roller Unit.
Page 305: Printer System: Void Areas
21. Image quality problem Field Service Ver. 1.0 Aug. 2005 21.3.14 Printer System: Void areas A. Typical Faulty Images 4036fs4050c0 B. Troubleshooting Procedure Step Section Check Item Result Action Imaging Unit Photo Conductor is dirty. Change Photo Conductor Unit. Transfer Roller Transfer Roller is dented or scratched.
Page 306: Printer System: Smears On Back Of Paper
Field Service Ver. 1.0 Aug. 2005 21. Image quality problem 21.3.15 Printer System: Smears on back of paper A. Typical Faulty Images 4036fs4062c0 4036fs4063c0 B. Troubleshooting Procedure Step Section Check Item Result Action Paper Path Toner is on the paper path. Clean.
Page 307: Printer System: Uneven Image Density
21. Image quality problem Field Service Ver. 1.0 Aug. 2005 21.3.16 Printer System: Uneven image density A. Typical Faulty Images 4036fs4046c0 B. Troubleshooting Procedure Step Section Check Item Result Action Transfer Roller Transfer Roller is dirty or deformed. Change Transfer Roller Unit.
Page 308: Printer System: Gradation Reproduction Failure
Field Service Ver. 1.0 Aug. 2005 21. Image quality problem 21.3.17 Printer System: Gradation reproduction failure A. Typical Faulty Images 4036fs4048c0 B. Troubleshooting Procedure Step Section Check Item Result Action Transfer Roller Transfer Roller is dirty or deformed. Change Transfer Roller Unit.
Page 309: Printer System: Uneven Pitch
21. Image quality problem Field Service Ver. 1.0 Aug. 2005 21.3.18 Printer System: Uneven pitch A. Typical Faulty Images 4040F4C500DA B. Troubleshooting Procedure Step Section Check Item Result Action Imaging Unit Developing Unit drive is being transmit- Correct or change drive ted.
Page 310: 22. Abort Codes
Field Service Ver. 1.0 Aug. 2005 22. Abort codes 22. Abort codes • The copier displays an abort code on the Touch Panel as it becomes unable to process tasks properly through its software control. Abort codes 4040F4C748DA 22.1 List of Abort Codes •...
Page 311 22. Abort codes Field Service Ver. 1.0 Aug. 2005 Description Code Relevant Electrical Components, Units, and Options Scanner control system 0x00c30000 to MFBS Board, BCRS Board, Inverter Board, DF-605 failure 0x00c4ffff Scanner control system 0x00c50000 to MFBS Board, BCRS Board, Inverter Board, DF-605 failure 0x00c5ffff Scanner device control...
Page 312: Appendix
Field Service Ver. 1.0 Aug. 2005 23. Parts layout drawing Appendix 23. Parts layout drawing 23.1 Main unit [17] [16] [15] [14] [13] [12] [11] [10] 4040F5C500DA [1] Duplex Unit Door Sensor (PC23) [10] Duplex Unit Lower Transport Sensor (PC25) [2] Switch Back Unit Sensor (PC26) [11] Sub Hopper Solenoid (SL1) [3] Duplex Unit Upper Transport Sensor (PC24)
Page 313 23. Parts layout drawing Field Service Ver. 1.0 Aug. 2005 [22] [21] [20] [10] [19] [11] [18] [17] [16] [12] [13] [15] [14] 4040F5C501DA Switchback Motor (M3) [12] High Voltage Unit (HV1) Duplex Unit Transport Clutch 1 (CL6) [13] Bypass Paper Feed Clutch (CL5) Synchronizing Roller Clutch (CL1) [14] Erase Lamp (LA1)
Page 314 Field Service Ver. 1.0 Aug. 2005 23. Parts layout drawing [20] [21] [19] [18] [17] [16] [15] [14] [13] [12] [11] [10] 4040F5C508DA Scanner Motor (M12) [12] Original Size Sensor 1 (PC201) MFBS Board (MFBS) [13] Original Size Sensor 7 (PC207) CCD Board (CCD) [14] Exposure Lamp (LA2)
Page 315 23. Parts layout drawing Field Service Ver. 1.0 Aug. 2005 [27] [26] [25] [24] [23] [22] [21] [20] [19] [10] [11] [12] [13] [18] [17] [14] [16] [15] 4040F5C509DA Cooling Fan Motor (M5) [15] Tray2 Paper Near-Empty Sensor (PC14) Synchronizing Roller Sensor (PC1) [16] Tray2 Paper Lift Motor (M8) Tray1 Paper Lift Sensor (PC6)
Page 316: 23.2 Duplex Unit
Field Service Ver. 1.0 Aug. 2005 23. Parts layout drawing 23.2 Duplex Unit 4040F5C502DA Duplex Unit Door Sensor (PC23) Duplex Unit Transport Clutch 2 (CL7) Duplex Unit Upper Transport Sensor (PC24) Duplex Unit Transport Clutch 1 (CL6) Duplex Unit Lower Transport Sensor (PC25) EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 317: 23.3 Switch Back Unit
23. Parts layout drawing Field Service Ver. 1.0 Aug. 2005 23.3 Switch Back Unit 4040F5C503DA Switchback Motor (M3) Switch Back Unit Sensor (PC26) Fusing Unit Cooling Fan Motor (M10) Switchback Solenoid (SL4) EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 318: Df-605
Field Service Ver. 1.0 Aug. 2005 23. Parts layout drawing 23.4 DF-605 [20] [19] [18] [17] [16] [15] [14] [13] [12] [11] [10] 4040F5C525DA Interface Board (PWA-TRAY) [11] Stamp Solenoid (SL2-ADF) FD Paper Size Detection Sensor 1 [12] Original Detection Sensor (PC8-ADF) (PC1-ADF) FD Paper Size Detection Sensor 3 [13] Exit/Turnover Sensor (PC10-ADF)
Page 319: Pc-102/Pc-202 (Option)
23. Parts layout drawing Field Service Ver. 1.0 Aug. 2005 23.5 PC-102/PC-202 (Option) [26] [25] [23] [24] [22] [21] [20] [19] [18] [17] [16] [15] [10] [13] [11] [14] [12] 4037F5C511DA Tray3 Vertical Conveyance Motor Tray4 Paper Near-Empty Sensor [14] (M120-PF) (PC122-PF) Door Sensor (PC111-PF)
Page 320: Pc-402 (Option)
Field Service Ver. 1.0 Aug. 2005 23. Parts layout drawing 23.6 PC-402 (Option) [24] [23] [22] [21] [20] [19] [10] [11] [18] [12] [13] [17] [14] [15] [16] 4037F5C512DA Vertical Conveyance Motor (M2-LCT) [13] Paper Descent Key (UN1-LCT) Right Lower Door Sensor (PC5-LCT) [14] Shifter Return Position Sensor (PC11-LCT) Vertical Conveyance Sensor (PC2-LCT) [15] Tray Lower Position Sensor (PC13-LCT)
Page 321: Js-502 (Option)
23. Parts layout drawing Field Service Ver. 1.0 Aug. 2005 23.7 JS-502 (Option) 4040F5C504DA  Paper Full Detection Sensor (PC1-JOB) EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 322: Fs-508 (Option)
Field Service Ver. 1.0 Aug. 2005 23. Parts layout drawing 23.8 FS-508 (Option) [27] [28] [30] [29] [26] [25] [24] [23] [20] [10] [19] [11] [18] [12] [17] [22] [16] [15] [13] [14] [21] 4040F5C510DA [1] Exit Open/Close Motor (M6-FN) [16] Alignment Motor 2 (M5-FN) [2] Alignment Home Position Sensor 1 (PC6-FN) [17] Alignment Motor 1 (M4-FN) [3] Exit Roller Home Position Sensor (PC12-FN) [18] Exit Paddle Home Position Sensor (PC11-FN)
Page 323: Pu-501 (Option)
23. Parts layout drawing Field Service Ver. 1.0 Aug. 2005 23.9 PU-501 (Option) 4040F5C505DA Punch Trash Full (PC1-PK) EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 324: Mt-501 (Option)
Field Service Ver. 1.0 Aug. 2005 23. Parts layout drawing 23.10 MT-501 (Option) [16] [15] [14] [13] [12] [11] [10] 4040F5C506DA Cover Open/Close Sensor (PC11-MK) Paper Detection Sensor 1 (PC1-MK) Paper Full Detection Sensor 4 (PC8-MK) [10] Paper Detection Sensor 2 (PC2-MK) Paper Detection Sensor 4 (PC4-MK) [11] Paper Detection Sensor 3 (PC3-MK)
Page 325: Sd-502 (Option)
23. Parts layout drawing Field Service Ver. 1.0 Aug. 2005 23.11 SD-502 (Option) [14] [13] [12] [11] [10] 4040F5C507DA Crease Motor (M10-SK) Saddle Tray Empty Sensor (PC21-SK) Crease Roller Home Position Sensor In & Out Guide Motor (M13-SK) (PC22-SK) Saddle Interlock Switch (S4-SK) [10] Transport Pulse Sensor (PC25-SK) Layable Guide Home Sensor (PC26-SK)
Page 326: 24. Connector Layout Drawing
Field Service Ver. 1.0 Aug. 2005 24. Connector layout drawing 24. Connector layout drawing Description Number of Pin Possible to confirm by removing external cover. Not possible to confirm by removing external cover. [17] [16] [15] [14] [13] [12] [11] [10] 4040F5C511DA CN No.
Page 327 24. Connector layout drawing Field Service Ver. 1.0 Aug. 2005 [25] [24] [23] [22] [21] [20] [19] [18] [17] [10] [11] [12] [16] [15] [13] [14] 4040F5C512DA CN No. Location CN No. Location CN53 F-15 [14] CN32 L-10 CN55 [15] CN18 CN50 L-15...
Page 328: 25. Timing Chart
Field Service Ver. 1.0 Aug. 2005 25. Timing chart 25. Timing chart 25.1 Main unit A4 1-page printing, paper fed from Tray 1 Print request received Main Motor (M1) Synchronizing Roller Sensor (M1) Paper Exit Sensor (PC4) Synchronizing Roller Clutch (CL1) 1st Drawer Paper Feed Clutch (CL3) IU Motor (M2)
Page 329: Df-605
25. Timing chart Field Service Ver. 1.0 Aug. 2005 25.2 DF-605 25.2.1 1-Sided Mode (A4 two sheets feeding) EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 330: 2-Sided Mode (A4 Two Sheets Feeding)
Field Service Ver. 1.0 Aug. 2005 25. Timing chart 25.2.2 2-Sided Mode (A4 two sheets feeding) EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 331 25. Timing chart Field Service Ver. 1.0 Aug. 2005 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 332: Fax Fine Mode (A4 Two Sheets Feeding)
Field Service Ver. 1.0 Aug. 2005 25. Timing chart 25.2.3 Fax Fine mode (A4 two sheets feeding) EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 333: Fax Real-Time Transmission Mode (A4 Two Sheets Feeding)
25. Timing chart Field Service Ver. 1.0 Aug. 2005 25.2.4 Fax real-time transmission mode (A4 two sheets feeding) EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 334 SERVICE MANUAL FIELD SERVICE Duplex Unit/ Switchback Unit 2005.08 Ver. 1.0 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 335 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 336 Field Service Ver. 1.0 Aug. 2005 CONTENTS Duplex Unit/Switchback Unit General Product specifications ..................... 1 Maintenance Other ........................3 Disassembly/Adjustment prohibited items ............3 Disassembly/Assembly/Cleaning list ..............4 2.2.1 Disassembly/Assembly list................4 2.2.2 Cleaning parts list ..................4 Disassembly/Assembly procedure................ 4 2.3.1 Duplex Unit....................
Page 337 Field Service Ver. 1.0 Aug. 2005 6.3.1 Initial check items ..................13 6.3.2 Duplex Unit Take-Up Section Misfeed............13 6.3.3 Turnover Unit/Duplex Unit Transport Section Misfeed ........ 14 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 338: General
Field Service Ver. 1.0 Aug. 2005 1. Product specifications General Product specifications A. Type (1) Duplex Unit Name Duplex Unit Type Switchback and Circulating Duplex Unit Installation Mounted on the right side door of main unit Document Alignment Center B. Paper type (1) Duplex Unit Paper Type Plain paper...
Page 339 1. Product specifications Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 340: Maintenance
Field Service Ver. 1.0 Aug. 2005 2. Other Maintenance Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose.
Page 341: Disassembly/Assembly/Cleaning List
2. Other Field Service Ver. 1.0 Aug. 2005 Disassembly/Assembly/Cleaning list 2.2.1 Disassembly/Assembly list Section Part name Ref. page Duplex Unit Right Cover Exterior parts Switch Back Unit Fan Motor Cover Switch Back Unit Right Cover 2.2.2 Cleaning parts list Section Part name Ref.
Page 342: Switch Back Unit
Field Service Ver. 1.0 Aug. 2005 2. Other 2.3.2 Switch Back Unit A. Fan Motor Cover/Right Cover 4526F2C500DA 1. Remove two screws [1] and Fan Motor Cover [2]. 2. Remove two screws [3] and Right Cover [4]. Cleaning procedure NOTE •...
Page 343: Cleaning Of The Duplex Unit Ventilation Section
2. Other Field Service Ver. 1.0 Aug. 2005 2.4.3 Cleaning of the Duplex Unit Ventilation Section 1. Using a soft cloth dampened with alcohol, wipe the outside of the Duplex Unit Ventilation Section [1] clean of dirt. 4040F2C504DA 2. Open the Duplex Unit Door [2]. 3.
Page 344: Adjustment/Setting
Field Service Ver. 1.0 Aug. 2005 3. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 345: I/O Check
4. I/O Check Field Service Ver. 1.0 Aug. 2005 I/O Check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
Page 346: Adjustment
Field Service Ver. 1.0 Aug. 2005 5. Adjustment Adjustment Adjusting the paper reference position 1. Display Adjust Mode. For details of how to display the Adjust Mode screen, see the Adjust- ment/Setting of the main unit service manual. 2. Touch the [Printer]. 4040F3E567DA 3.
Page 347 5. Adjustment Field Service Ver. 1.0 Aug. 2005 9. Touch [END] to display the Registra- tion (CD) screen. 10. Touch the [Duplex]. 11. Press the Clear key and use the 10- Key Pad to set the value. • If width A is wider than the specified range: Enter a negative value.
Page 348: Troubleshooting
Field Service Ver. 1.0 Aug. 2005 6. Jam Display Troubleshooting Jam Display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the Touch Panel of the main unit. 4040F4E511DA Display Misfeed location Misfeed access location Action Duplex Unit Take-Up Section Misfeed...
Page 349: Sensor Layout
6. Jam Display Field Service Ver. 1.0 Aug. 2005 Sensor layout 4040F4C505DA [1] Switch Back Unit Sensor PC26 [4] Synchronizing Roller Sensor [2] Duplex Unit Upper Transport PC24 [5] Duplex Unit Lower Transport PC25 Sensor Sensor [3] Paper Exit Sensor EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 350: Solution
Field Service Ver. 1.0 Aug. 2005 6. Jam Display Solution 6.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage procedures.
Page 351 6. Jam Display Field Service Ver. 1.0 Aug. 2005 6.3.3 Turnover Unit/Duplex Unit Transport Section Misfeed A. Detection Timing Type Description The Switch Back Unit Sensor (PC26) is not blocked even after the set period of time has elapsed after the Paper Exit Sensor (PC4) is unblocked by the paper. Turnover Unit/ The Duplex Unit Upper Transport Sensor (PC24) is not blocked even after the set Duplex Unit...
Page 352 SERVICE MANUAL FIELD SERVICE 200 / 250 / 350 Standard Controller 2005.08 Ver. 1.0 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 353 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 354 Field Service Ver. 1.0 Aug. 2005 CONTENTS Standard Controller General Controller specifications ..................1 Maintenance Firmware upgrade ....................3 Preparations for Firmware rewriting..............3 2.1.1 Service environment ..................3 2.1.2 Writing into the Compact flash ..............3 2.1.3 Checking ROM version ................. 3 Firmware rewriting ....................
Page 355 Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 356: General
Supported protocols TCP/IP IPX/SPX NetBEUI AppleTalk (EtherTalk) bizhub 350 35 pages/minute (Letter) Print speed bizhub 250 25 pages/minute (Letter) bizhub 200 20 pages/minute (Letter) bizhub 350 4.8 seconds or less (Letter) Fast print time bizhub 250 5.3 seconds or less (Letter)
Page 357 1. Controller specifications Field Service Ver. 1.0 Aug. 2005 B. Supporting client specifications IBM PC and its compatible 32 MB or more Windows 98 SE, Windows Me, Windows 2000 (Service Pack 4 or later), Windows XP (Service Pack 2 or later), or Windows NT 4.0 (Service Pack 6a) Mac OS 9.2 or later or Mac OS X 10.2 or Mac OS X 10.3 PageScope Web Connection...
Page 358: Maintenance
Field Service Ver. 1.0 Aug. 2005 2. Firmware upgrade Maintenance Firmware upgrade Preparations for Firmware rewriting 2.1.1 Service environment • Drive which enables writing/reading of Compact flash • Compact flash (with 32 MB or more) 2.1.2 Writing into the Compact flash •...
Page 359 2. Firmware upgrade Field Service Ver. 1.0 Aug. 2005 NOTE • Be sure to turn ON the sub power switch first before turning ON the main power switch. 4. Turn ON the main power switch. 5. The firmware upgrading sequence will start.
Page 360: Troubleshooting
Field Service Ver. 1.0 Aug. 2005 3. Troubleshooting procedures Troubleshooting Troubleshooting procedures Unable to print Symptom Probable cause Action The message “No The printer driver selected for Check the printer name selected. printers are con- printing is not compatible with nected”...
Page 361: Unable To Specify Desired Settings Or Unable To Print As Specified
3. Troubleshooting procedures Field Service Ver. 1.0 Aug. 2005 Unable to specify desired settings or unable to print as speci- fied Symptom Probable cause Action A printer driver setting can- Some functions cannot be com- Do not try to select settings that not be selected.
Page 362 Field Service Ver. 1.0 Aug. 2005 3. Troubleshooting procedures Symptom Probable cause Action The pages are not Printed pages may be fed out Check the orientation setting. punched. without being punched if the paper is loaded into the paper source with an incorrect orienta- tion.
Page 363 3. Troubleshooting procedures Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 364 SERVICE MANUAL FIELD SERVICE FK-503 2005.08 Ver. 1.0 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 365 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 366 Field Service Ver. 1.0 Aug. 2005 CONTENTS FK-503 General Product specifications ..................... 1 Maintenance Other ........................5 Disassembly/Adjustment prohibited items ............5 Connection ......................6 Disassembly/Reassembly ..................7 FAX Board (with G3 Multi Port option)..............7 Spare TX Marker Stamp 2 ..................7 Ni-MH battery Replacement .................
Page 367 Field Service Ver. 1.0 Aug. 2005 6.5.6 Print Lists ....................22 6.5.7 Report Settings................... 22 6.5.8 Document Management ................23 Settings in the Repoerts ..................24 6.6.1 Program List ....................24 6.6.2 Bulletin List ....................24 6.6.3 Confidential List ..................24 Initial Mode......................
Page 368 Field Service Ver. 1.0 Aug. 2005 Settings in the Function ..................33 9.6.1 F7-2......................33 Settings in the FAX Set..................33 9.7.1 Service Call Set ..................33 9.7.2 Terminal TX....................35 9.7.3 Stamp......................35 Fax-related Adjustment Items ................36 10.1 CD/FD Zoom Ratio Correction (Fax) ..............36 Soft Switch List......................
Page 369 Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 370: General
Field Service Ver. 1.0 Aug. 2005 1. Product specifications General Product specifications A. Type Memory Capacity 32MB Communication mode G3/ECM Scanning resolution 8 x 3.85 line/mm (main line x feed line) 8 x 7.7 line/mm 8 x 15.4 line/mm 16 x 15.4 line/mm Data speed G3 / ECM: 2.4 Kbps - 33.6 Kbps Transmission time...
Page 371 Function bizhub 350, 250, 200 High speed scanning (0.55 sec/Letter fine) bizhub 350 35 ppm/A4 High speed printout bizhub 250 25 ppm/A4 Speed bizhub 200 20 ppm/A4 ECM mode (2 sec approx./Std document) High speed half tone Super fine mode...
Page 372 Field Service Ver. 1.0 Aug. 2005 1. Product specifications Function bizhub 350, 250, 200 Activity report (TX/RX) Transmission report (with document merge) Incompleted transmission report (with document merge) Serial broadcast report (with document merge) Account list Report functions One-Touch list Fax program list Bulletin Board list Confidential list...
Page 373 1. Product specifications Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 374: Maintenance
Field Service Ver. 1.0 Aug. 2005 2. Other Maintenance Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose.
Page 375: Connection
3. Connection Field Service Ver. 1.0 Aug. 2005 Connection • Connect cables from the phone line and other devices with the system as shown below. Standard machine Machine mounted options Back side of the main product Left side of the main product 4040F2E756DA Name Connect to...
Page 376: Disassembly/Reassembly
Field Service Ver. 1.0 Aug. 2005 4. Disassembly/Reassembly Disassembly/Reassembly FAX Board (with G3 Multi Port option) 1. Remove the Upper Rear Cover. For details, see Service Manual of the machine. 2. Remove the Rear Cover. For details, see Service Manual of the machine. 3.
Page 377 4. Disassembly/Reassembly Field Service Ver. 1.0 Aug. 2005 5. Remove the screw [3] and the Guide Plate [4]. 4040F2C687DA 6. Disconnect the connector [5] and remove the hookup harness [6]. NOTE • At reinstallation, use care not to allow the hookup harness to ride over the rib [7].
Page 378: Ni-Mh Battery Replacement
Field Service Ver. 1.0 Aug. 2005 4. Disassembly/Reassembly Ni-MH battery Replacement 1. Check on the screen that the memory capacity still available for use reads 100%. NOTE • If the memory capacity does not read 100%, let the machine output contents of the memory or wait until the machine completes transmission.
Page 379 4. Disassembly/Reassembly Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 380: Adjustment/Setting
Field Service Ver. 1.0 Aug. 2005 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 381: Utility/Counter Mode
6. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 Utility/Counter Mode Utility/Counter Mode function tree • The function tree is shown to comply with the format displayed on the screen. NOTE • The following function tree shows only the fax-related functions. Utility/Counter User Setting User's Choice...
Page 382 Field Service Ver. 1.0 Aug. 2005 6. Utility/Counter Mode FAX Setting RX Functions Reception Mode Numbers of RX Call Rings Password Communication Communication Password Print Lists Setting List Report Settings TX Report Activity Report Document Management TX Document TX Forwarding RX Document F-CODE Port...
Page 383: Utility/Counter Mode Function Setting Procedure
6. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 Utility/Counter Mode function setting procedure 6.2.1 Procedure 1. Press the Utility/Counter key. 2. The Utility/Counter mode screen will appear. 4040F3E560DA 6.2.2 Exiting • Touch the [Enter] key. 6.2.3 Changing the setting value in Utility Mode functions •...
Page 384: Settings In The User Setting
Field Service Ver. 1.0 Aug. 2005 6. Utility/Counter Mode Settings in the User Setting NOTE • Only the fax-related functions will be described for User Setting. 6.3.1 User’s Choice 5/6 A. Output Tray Settings (1) Faxes/Prints Functions • To set the output bin in each of different applications when a finishing option is mounted.
Page 385: Fax
6. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 6.3.3 A. One-Touch Functions • To store a destination in a one-touch dial key or change or delete one that has previ- ously been stored as one-touch dial. Setting/ • Up to a total of 540 different destinations can be stored, each screen containing 15. Procedure 1.
Page 386: Settings In The User Management
Field Service Ver. 1.0 Aug. 2005 6. Utility/Counter Mode Settings in the User Management 6.4.1 Line Monitor Sound Functions • To set the volume of the line monitor sound that can be heard from the monitor speaker during fax transmission. Setting/ •...
Page 387: Settings In The Admin. Management
6. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 Settings in the Admin. Management • The Admin. Management will be available by entering the administrator password (8 dig- its) set by the Admin. Set . (The administrator password is initially set to “00000000”) 6.5.1 Initial Setting A.
Page 388: Admin. Set
Field Service Ver. 1.0 Aug. 2005 6. Utility/Counter Mode 6.5.2 Admin. Set A. Restrict One-Touch Editing Functions • To restrict the user from registering or modifying one-touch dials. Setting/ • The default setting is “OFF”. Procedure “OFF” 6.5.3 TX Settings A.
Page 389 6. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 (2) TSI Functions • To set where the name of the sending party is to be printed on the transmitted text, and select the specific name to be printed. • When having the name of the sending party printed on the transmitted text. Setting/ <TX Time Information>...
Page 390: Rx Settings
Field Service Ver. 1.0 Aug. 2005 6. Utility/Counter Mode 6.5.4 RX Settings A. Memory RX Time Setting (1) Memory Lock Time Functions • To set the time of day and the day of the week, at which printing of the received fax is to be started or stopped.
Page 391: Print Lists
6. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 B. Password Communication (1) Communication Password Functions • To allow a fax to be received only when there is a match in the password that has previ- ously been registered on the transmitter and receiver ends. •...
Page 392: Document Management
Field Service Ver. 1.0 Aug. 2005 6. Utility/Counter Mode 6.5.8 Document Management A. TX Document (1) TX Forwarding Functions • To set to forward received text to a destination that has been set by the administrator. • When forwarding received text to a destination that has been set by the administrator Setting/ 1.
Page 393: Settings In The Repoerts
6. Utility/Counter Mode Field Service Ver. 1.0 Aug. 2005 Settings in the Repoerts 6.6.1 Program List Functions • To print the contents of programs stored in one-touch keys. Setting/ 1. Press the Utility/Counter Key. Procedure 2. Touch the [Repoerts]. 3. Touch the [Program List]. 4.
Page 394: Initial Mode
Field Service Ver. 1.0 Aug. 2005 7. Initial Mode Initial Mode Initial Mode Function Setting Procedure 1. Press the Warm Restart switch, and “ ” appears at the center on the left end of the screen. 2. Enter “3” from the 10-Key Pad. 3.
Page 395: Settings In The Initial Mode
7. Initial Mode Field Service Ver. 1.0 Aug. 2005 Settings in the Initial Mode 7.3.1 Clear FAX Setting Functions • Clears the FAX-related settings. • Own Setting: To clear data relating to the local machine. • Destination: To clear data relating to destinations, including the telephone directory and one-touch dials.
Page 396: Maintenance Mode
Field Service Ver. 1.0 Aug. 2005 8. Maintenance Mode Maintenance Mode Maintenance Mode Function Setting Procedure A. Procedure 1. Press the Utility/Counter key. 2. Touch [Check Detail]. 3. Press the following keys in this order. Stop → 0 → 0 → Stop → 0 → 2 4.
Page 397: Maintenance Mode Function Tree
8. Maintenance Mode Field Service Ver. 1.0 Aug. 2005 Maintenance Mode function tree NOTE • Of the Maintenance mode functions, only those related to the fax machine will be described in the following. Maintenance Mode Mem. contents Memory Dump File Display File Dump Soft Switch Set Touch Panel Adjustment...
Page 398: File Dump
Field Service Ver. 1.0 Aug. 2005 8. Maintenance Mode 8.3.4 File Dump Functions • This outputs a report on the RAM data of MAIN-CPU by specifying its file name. Setting/ 1. Call the Maintenance Mode to the screen. Procedure 2. Touch the [File Dump]. 3.
Page 399: Tech. Rep. Mode
9. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 Tech. Rep. Mode Tech. Rep. Mode function setting procedure NOTE • Ensure appropriate security for Service mode function setting procedures. They should NEVER be shown to any unauthorized person not involved with service jobs.
Page 400: Tech. Rep. Mode Function Tree
Field Service Ver. 1.0 Aug. 2005 9. Tech. Rep. Mode Tech. Rep. Mode function tree NOTE • Of the Tech. rep. mode functions, only those related to the fax machine will be described in the following. Tech. Rep. Mode Tech. Rep. Choice Country Set System Input Machine Configuration...
Page 401: Settings In The System Input
9. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 Settings in the System Input 9.4.1 Machine Configuration Functions • Displays the machine configuration status. • The machine configuration status is displayed as Yes or No. Setting/ 1. Call the Tech. Rep. Mode to the screen. Procedure 2.
Page 402: Fax Connection Error
Field Service Ver. 1.0 Aug. 2005 9. Tech. Rep. Mode 9.5.5 Fax Connection Error Functions • To display or clear the count of the number of errors occurred during fax transmission. • Transmission Error: Counts fax transmission errors • Receive Error: To count fax reception errors Setting/ Checking the counter reading Procedure...
Page 403 9. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 C. TX Condition (1) Prints Functions • Service call for exceeding specified number of papers. Setting/ • The default setting is “ON”. Procedure “ON” (2) Toner Empty Functions • Service call for empty toner. Setting/ •...
Page 404: Terminal Tx
Field Service Ver. 1.0 Aug. 2005 9. Tech. Rep. Mode F. Contact Number Functions • Enters the information call number on a report when a notification to the call center fails. Setting/ 1. Touch [Contact Number] and enter the telephone number. Procedure G.
Page 405: 10. Fax-Related Adjustment Items
10. Fax-related Adjustment Items Field Service Ver. 1.0 Aug. 2005 10. Fax-related Adjustment Items 10.1 CD/FD Zoom Ratio Correction (Fax) • Factory adjustment items NOTE • This mode is for factory adjustment only and should NOT be used. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 406: Soft Switch List
Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List 11. Soft Switch List 11.1 Soft Switches Disclosed to Users (Screen Setting) Utility Mixed Original Detection (ON/OFF) MODE 400 Bit 6 Language Selected for LCD MODE 401 Bit 7 to 4 User Setting (Japanese/English/French/Spanish) Measurement Unit Setting (Inch (Num.
Page 407 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 Continued from previous page Admin. Management Admin.1 Initial Settings Date/Time Set Time Date (Month/Day/Year/Hour/Minute) Time Zone (GMT-12:00 to +12:00:-5:00) MODE 354 Bit 7 to 2 D. S. T. (Auto/OFF) MODE 197 Bit 7, 6 Language (Com.) MODE 434 Bit 7 to 2 (Japanese/English/French/Spanish)
Page 408 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List Continued from previous page Admin. Management Admin.1 Account/User Auth. Account Data All Counter Clear Account # Account Name Password Max. Print Page User Auth. Setting User Registration User Information User Number User Name User Password Network Info.
Page 409 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 Continued from previous page Admin. Management Admin.1 RX Settings Memory Lock MODE 038 Bit 1, 0 Memory Lock On/Off (Start Time/Stop Time/Day) Memory Lock Password Delete Conf. Box FAX Setting RX Functions Reception Mode (Auto/Manual) No.
Page 410 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List Continued from previous page Admin. Management Admin.2 Network Set Basic Setting DHCP (Auto-Obtain/IP Input) MODE 355 Bit 4 IP Address Subnet Mask Gateway Self-domain Name Network Board Set MODE 355 Bit 7, 6 Network Board Speed (Auto/100M/10M) MODE 355 Bit 5...
Page 411 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 Continued from previous page Admin. Management Admin.2 Network Set Scanner Settings Activity Report (ON/OFF) MODE 352 Bit 7 RX Doc. Header Print (ON/OFF) MODE 353 Bit 6 E-mail Header Text MODE 353 Bi t 7, 4 (Fixed Text/Custom Text/OFF) Gateway TX (Yes/No)
Page 412 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List Continued from previous page Reports TX Act. Report RX Act. Report One-Touch List FAX Program List Bulletin Board List Confidential List Printer Settings MFP Set Proof Print Hold Time MODE 031 Bi t 2 to 1 (10 Minutes/20 Minutes/30 Minutes) Overwrite A4 Letter (ON/OFF)
Page 413: 11.2 List Of Defaults
11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 11.2 List of Defaults MODE (For (For Remark U.S.) Europe) TX Marker, TSI, Password, Memory TX * FAX quality, Density, Dest. Insert * Report * Line monitor, Report of broadcast transmissions * Memory time * # of redialing * DP speed, PB switch, PSTN Port auto selection...
Page 414 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE (For (For Remark U.S.) Europe) Turn on print lamp for out-of print paper, Print stop/start * (Undefined) 2-dim coding, T.6 coding, JBIG, V34JBIG ECM mode Redialing interval * # of resending doc., Redialing non-answered call RTN sending error, Action against abnormal overseas communications, T4 timer (Undefined)
Page 415 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE (For (For Remark U.S.) Europe) AGC lock (PSTN1) Digital TX/RX cable equalizer (PSTN1) CI signal sending time (PSTN1) TCF/NTCF sending level down, V.34 symbol rate (PSTN1) CM signal sending start time, EQM threshold value (PSTN1) Symbol speed threshold value (PSTN1) Estimated time of line connection (PSTN2) (Undefined)
Page 416 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE (For (For Remark U.S.) Europe) (Undefined) DP make rate (PSTN2) (Undefined) Ringer detection counts (PSTN2) (Undefined) Insert dummy data before PIX (Undefined) REV soft switch for maintenance REV soft switch for maintenance REV soft switch for maintenance REV soft switch for maintenance REV soft switch for maintenance...
Page 417 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE (For (For Remark U.S.) Europe) Network, Time zone setting Network, Switch 10M/100M, Switch Full-duplex/Half-duplex Network, SMTP transmission timeout * Network, SMTP receive timeout * Network, POP3 receiving timeout * Network, # of E-mail TX re-trials Network, Coding method * DNS function *...
Page 418 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE (For (For Remark U.S.) Europe) Default feeder (Print paper) * 4-in-1 print Order, Density Priority, Original Image Type * AE density level, Priority manual density level * Sign bit, Adjust print density * Priority Sort Mode, Priority Stapling Mode, Priority Punch Mode, Intelligent Sorting, # of holes to punch *...
Page 419 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE (For (For Remark U.S.) Europe) PC printer, Font size (Bitmap) (Most significant 6 bits) * PC printer, Switch A4/letter, Map CR/LF * Set PostScript error print * PC printer, Timeout set (Least significant 8 bits) * PC printer, Timeout set (Least significant 2 bits) (Undefined) PC printer, RAW port number set (Least significant 8 bits)
Page 420: 11.3 List Of Soft Switches
Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List 11.3 List of Soft Switches NOTE • If no bit settings are given in the soft switch list that follows, the factory settings for those particular bits are fixed and should never be changed. : Default settings of U.S.
Page 421 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:14 0 0 0 1 0 1 0 0 Logic Feature Description Specify which image qual- Bit 7-4: 0000 Not available ity is returned to be...
Page 422 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:A8 1 0 1 0 1 0 0 0 Logic Feature Description Print communication “No” means manual print. activity report automati- cally for every 50 activi- ties.
Page 423 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:16 0 0 0 1 0 1 1 0 Logic Feature Description Selects holding time of Bit 3-0: 0000 IC memory device incompleted TX document...
Page 424 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:10 0 1 0 1 0 0 0 0 Logic Feature Description Select number of redialing Bit 7-4: 0000 Specifies the number of redial- ing with the interval specified...
Page 425 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:32 0 1 0 1 0 0 1 0 Logic Feature Description Select dial line speed (DP Bit 7-6: 10 pps This is valid only when...
Page 426 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:B9 (For U.S.) 1 0 1 1 0 1 0 1 HEX:B5 (For Europe) Logic Feature Description Select upper limit of cut-off Bit 7-5: 0 mm...
Page 427 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Where to detect print From From “From print paper”...
Page 428 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:1A 0 0 0 1 1 0 1 0 Logic Feature Description Select default display of Bit 7-5: G3-1 Returns “Communica- communication mode:...
Page 429 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:31 0 1 0 1 0 0 0 1 Logic Feature Description Select dial line speed (DP Bit 7-6: 10 pps •...
Page 430 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:35 0 0 1 1 0 1 0 1 Logic Feature Description Select numbers of fax One-touch Print program one-touches and of copy programs on auto-mode...
Page 431 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:01 0 0 0 0 0 0 0 1 Logic Feature Description Select redialing interval Bit 7-5: 10ïb for resending document.
Page 432 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:C0 1 1 0 0 0 0 0 0 Logic Feature Description Select initial value of TSI Bit 3-0: 0000 TSI 1...
Page 433 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:08 0 0 0 0 1 0 0 0 Logic Feature Description Specify the ringing Bit 7-3: 00000 Specify the ringing count till the main product...
Page 434 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:08 0 0 0 0 1 0 0 0 Logic Feature Description Call hold guard timer Bit 4-3: 1 hr 10 hr 24 hr...
Page 435 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:F8 1 1 1 1 1 0 0 0 Logic Feature Description Select number of errors in Bit 7-4: 0000 redialing terminal of data...
Page 436 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:81 1 0 0 0 0 0 0 1 Logic Feature Description Display Administrator/ User passwords. Display forwarding func- tion button.
Page 437 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:DE 1 1 0 1 1 1 1 0 Logic Feature Description Allow remote mainte- nance. Allow service calls. (E- Unused.
Page 438 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:24 0 0 1 0 0 1 0 0 Logic Feature Description Select ID display order: Bit 7-6: Pattern 1: Specifies priority order of 1→2→3→4→5→6...
Page 439 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:B1 (For U.S.) 1 0 1 1 0 0 0 0 HEX:B0 (For Europe) Logic Feature Description Rotation TX * Rotate print of FAX RX.
Page 440 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:A0 1 0 1 0 0 0 0 0 Logic Feature Description Margin process for multi- Valid when “Set margins for report ple copies of report with image? (MODE 23 Bit 3)”...
Page 441 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:14 0 0 0 1 0 1 0 0 Logic Feature Description Initial setting of 2-sided No 2- 2-sided sided-TX TX mode...
Page 442 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:02 0 0 0 0 0 0 1 0 Logic Feature Description Select cut-off length at Bit 7-4: 0000 0 mm Valid only at RX printing.
Page 443 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:01 0 0 0 0 0 0 0 1 Logic Feature Description Secure Print document Bit 7-3: 00000 Not delete hold time <*>...
Page 444 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:0A 0 0 0 0 1 0 1 0 Logic Feature Description Turn on print lamp when On when On when out-of-paper.
Page 445 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:40 0 1 0 0 0 0 0 0 Logic Feature Description ECM mode “No”: G3 “Yes”: G3 + ECM EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 446 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:3F 0 0 0 1 1 0 1 0 Logic Feature Description Select redialing interval 1. Bit 7-4: 0000 Not available 0001...
Page 447 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:80 1 0 0 0 0 0 0 0 Logic Feature Description # of resending document. Bit 7-6: Redialing when line is connected but no answer.
Page 448 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:80 1 0 0 0 0 0 0 0 Logic Feature Description Select threshold value for 32 lines 64 lines Specifies # of error lines as reference of RTN sending error trace.
Page 449 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:88 1 0 0 0 1 0 0 0 Logic Feature Description Select V. 34 fall back toler- Bit 7-5: ance.
Page 450 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:0D 0 0 0 0 1 1 0 1 Logic Feature Description Select upper limit of trans- Bit 4-0: 00000 2400 bps...
Page 451 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:20 0 0 1 0 0 0 0 0 Logic Feature Description Declare size of print paper Bit 7-5: Not available Specifies declaration...
Page 452 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:7A 0 1 1 1 1 0 1 0 Logic Feature Description Time to be detected as no Bit 7-4: 0000 Not available...
Page 453 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:19 0 0 0 1 0 1 0 0 Logic Feature Description Select the time from when Bit 7-0: Specify the time from line is blocked to when...
Page 454 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit HEX:23 (For U.S.) 080 (PSTN1) HEX:6E (For Europe) Bit: 7 6 5 4 3 2 1 0 0 0 1 0 0 0 1 1 HEX:23 (For U.S.) 110 (PSTN2) HEX:23 (For Europe) Logic...
Page 455 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 083 (PSTN1) HEX:50 0 1 0 1 0 0 0 0 Logic Feature Description Monitoring cycle of hook- Bit 7-6: 12 msec 24 msec...
Page 456 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit HEX:14 (For U.S.) 084 (PSTN1) HEX:28 (For Europe) Bit: 7 6 5 4 3 2 1 0 0 0 0 1 1 1 0 0 HEX:14 (For U.S.) 114 (PSTN2) HEX:1C (For Europe) Logic...
Page 457 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit 086 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX:40 116 (PSTN2) 0 1 0 0 0 0 0 0 Logic Feature Description Select RX attenuator. Bit 7-6: 0 dB •...
Page 458 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit 088 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX:C0 118 (PSTN2) 1 1 0 0 0 0 0 0 Logic Feature Description Select process mode at Keeps Gener- detection time out of 2nd...
Page 459 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit 092 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX:70 122 (PSTN2) 0 1 1 1 0 0 0 0 Logic Feature Description Send V.29 echo protection tone.
Page 460 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit HEX:48 (For U.S.) 093 (PSTN1) HEX:40 (For Europe) Bit: 7 6 5 4 3 2 1 0 0 1 0 0 1 0 0 0 HEX:48 (For U.S.) 123 (PSTN2) HEX:48 (For Europe) Logic...
Page 461 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit 095 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX:20 125 (PSTN2) 0 0 1 0 0 0 0 0 Logic Feature Description Adjust digital TX cable Bit 7-6: 0 dB equalizer.
Page 462 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit 097 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX:14 127 (PSTN2) 0 0 0 1 0 1 0 0 Logic Feature Description Attenuate TCF/NTCF Specifies whether to attenuate sending sending level.
Page 463 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit 098 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX:46 128 (PSTN2) 0 1 0 0 0 1 1 0 Logic Feature Description Select starting time of Bit 3-6: 0 sec Use this soft switch for...
Page 464 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit 099 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX:88 129 (PSTN2) 1 0 0 0 1 0 0 0 Logic Feature Description Select threshold value 1 Bit 7-4: 0000 Specifies range of tolerance for...
Page 465 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:14 (For U.S.) 114 (PSTN2) 0 0 0 1 1 1 0 0 HEX:1C (For Europe) Logic Feature Description Select PB sending level.
Page 466 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:C0 0 0 0 0 0 0 0 0 Logic Feature Description Select order of displaying Bit 7-6: Year-Month-Date Order of displaying year to date.
Page 467 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:D0 1 1 0 1 0 0 0 0 Logic Feature Description TX forwarding to adminis- trator <*> TX forwarding of scanner function to administrator <*>...
Page 468 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:FF 1 1 1 1 1 1 1 1 Logic Feature Description Insert dummy data before Bit 7-0: Add 200 ms •...
Page 469 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:03 0 0 0 0 0 0 1 1 Logic Feature Description Key repeat start time * Bit 7-0: 00000000 Not available 00000001 1×100 ms...
Page 470 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:03 0 0 0 0 0 0 1 1 Logic Feature Description Display time of reserva- Bit 7-0: 00000000 Not closed tion completion screen * 00000001 1 sec...
Page 471 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:F0 1 1 1 1 0 0 0 0 Logic Feature Description Cassette-specified print- Cannot Can print When Mode 320 Bit 0 “Cassette selec- ing (G3-1: Tray 1) print...
Page 472 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:F0 1 1 1 1 0 0 0 0 Logic Feature Description Cassette-specified print- Cannot Can print When Mode 320 Bit 0 “Cassette selec- ing (G3-2: Tray 1) print...
Page 473 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:F0 1 1 1 1 0 0 0 0 Logic Feature Description Cassette-specified print- Cannot Can print When Mode 320 Bit 0 “Cassette selec- ing (Reports: Tray 1) print...
Page 474 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:18 0 0 0 1 0 0 0 0 Logic Feature Description Gateway transmission Allowed Specify allowed or not allowed for send- (Network function) * allowed ing E-mail using gateway communica-...
Page 475 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:D0 1 1 0 1 0 0 0 0 Feature Logic Description Notification of result Specify whether a communication error (Network function) * message is returned to the sender when a communication error occurs with code...
Page 476 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:38 (For U.S.) 1 0 1 0 1 0 0 0 HEX:60 (For Europe) Logic Feature Description Time zone settings: Bit 7-2: 000000...
Page 477 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:20 0 0 1 0 0 0 0 0 Logic Feature Description Switch 10M and 100M: Bit7-6: Auto-negoti- •...
Page 478 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:F40 0 1 0 0 0 0 0 0 Logic Feature Description SMTP transmission time- Bit 7-4: 0000 Not available Set time waiting for a...
Page 479 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:20 0 0 1 0 0 0 0 0 Logic Feature Description POP3 receive timeout Bit 7-4: 0000 Not available Set time waiting for a...
Page 480 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:80 1 0 0 0 0 0 0 0 Logic Feature Description E-mail reception (Net- Prohib- Permit- Select either [Prohibited] or [Permitted] work function) ited...
Page 481 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:20 0 0 1 0 0 0 0 0 Logic Feature Description SMTP expansion prohib- Permit- Prohib- Select either “Permitted”...
Page 482 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:08 0 0 0 0 1 0 0 0 Logic Feature Description Display network mainte- Not dis- Display nance screen play...
Page 483 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:C2 1 1 0 0 0 0 1 0 Logic Feature Description Communication manage- Output ment report CVS output * output Use a password for both •...
Page 484 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:FF 1 1 1 1 1 1 1 1 Logic Feature Description Additional number of Bit 7-0: 00000000 0 Specify additional retrial times to retry E-mail...
Page 485 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:0F 0 0 0 0 1 1 1 1 Logic Feature Description Specify transmission Bit 7-0: 00000101 5 sec interval of sizedivided E- 00001010 10 sec mail file data <*>...
Page 486 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:08 0 0 0 0 1 0 0 0 Logic Feature Description Full-mode function <*> Available available Output of MDN/DSN text Wait time for MDN Bit3-0:...
Page 487 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:10 0 0 0 1 0 0 0 0 Logic Feature Description Specify position for cutting Bit3-2: Center Specify position for cut- off data when forwarding...
Page 488 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Enable APOP authentica- Enable Specify whether to enable the APOP tion function <*>...
Page 489 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:80 1 0 0 0 0 0 0 0 Logic Feature Description Use IP Relay function Disable Enable Select whether to enable the IP Relay function.
Page 490 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:40 0 1 0 0 0 0 0 0 Logic Feature Description IP Relay Process result Commu- Commu- Specify the communication result when timeout <*>...
Page 491 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Set priority doc mixed Selects priority doc mixed mode when mode.
Page 492 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:01 0 0 0 0 0 0 0 1 Logic Feature Description Select draft print zoom Recom- Same Set ratios for 2-in-1 page, 4-in-1 page, ratio.
Page 493 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:0F 0 0 0 0 1 1 1 1 Logic Feature Description Select pre-heating time. * Bit 7-0: 00000001 1 min For every 1 min Select whether to carry...
Page 494 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:01 0 0 0 0 0 0 0 1 Logic Feature Description Select touch panel off Bit 7-0: 00000000 OFF time.
Page 495 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:08 0 0 0 0 1 0 0 0 Logic Feature Description Select priority order of 4- Bit 7-6: Pattern 1 Pattern 1 Pattern 2...
Page 496 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:54 0 1 0 1 0 1 0 0 Logic Feature Description Select AE print density Bit7-6: Darker Specifies level of auto level.
Page 497 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:08 0 0 0 0 1 0 0 0 Logic Feature Description Select auto sort mode. Bit 7-6: Sort off mode Specifies mode of (Copy) *...
Page 498 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:04 0 0 0 0 0 1 0 0 Logic Feature Description Select FAX (G3-1) output Bit 7-6: First tray •...
Page 499 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:A0 1 0 1 0 0 0 0 0 Logic Feature Description Select image compres- Bit7-4: 0101 Shows image compres- sion ratio for reserving sion ratio per copied...
Page 500 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:60 0 1 1 0 0 0 0 0 Logic Feature Description Select sound volume 3. Bit7-5: 0 (no tone) 6 stage adjustment of (Monitor) *...
Page 501 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:58 0 1 0 1 1 0 0 0 Logic Feature Description Document erase width. Bit 6-5: 0 mm 1 mm 2 mm...
Page 502 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:40 0 1 0 0 0 0 0 0 Logic Feature Description Select a copy output bin. * Bit7-6: First tray out- •...
Page 503 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Auto-clear confirmation Bit 7-0: 00000000 Function off 10-second steps time * 00000001 10 sec...
Page 504 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:08 0 0 0 0 1 0 0 0 Logic Feature Description Total counter. Bit 7-6: Mode 1 (std) Specifies a counting method of total counter.
Page 505 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:4E (For U.S.) 0 1 0 0 1 1 0 0 HEX:4C (For Europe) Logic Feature Description Plug-in counter mode.
Page 506 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Select FLS size. (Copy) * Bit 6-4: 210×330 Specify size of FLS used...
Page 507 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 (For U.S.) 0 0 0 0 0 0 0 0 HEX:04 (For Europe) Logic Feature Description Set drum dry when Not exe- Execute...
Page 508 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:05 0 0 0 0 0 1 0 1 Logic Feature Description Wait time (M) at full memory Bit7-0: 00000000 Immediately of PC print...
Page 509 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:12 (For U.S.) 0 0 0 0 0 1 0 0 HEX:04 (For Europe) Logic Feature Description PDL set of PC print * Bit 7-6: Auto...
Page 510 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 80 1 0 0 0 0 0 0 0 Logic Feature Description Select a paper feeder cas- Bit 7-4: 0000 Tray 1...
Page 511 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 0 0 0 0 0 0 0 0 Logic Feature Description Select # (first 2 bits) of copies Bit 1-0: to print by PC printer * NOTE...
Page 512 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Select a font # to be Bit7-1: 0000000 Courier...
Page 513 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 Logic Feature Description 0100100 Times New Roman Bold Italic 0100101 Helvetica 0100110 Helvetica Bold 0100111 Helvetica Oblique 0101000 Helvetica Bold Oblique 0101001 Helvetica Narrow 0101010 Helvetica Narrow Bold 0101011 Helvetica Narrow Oblique 0101100 Helvetica Narrow Bold Oblique 0101101...
Page 514 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:74 (For U.S.) HEX:4C (For Europe) 0 1 0 0 1 1 0 0 Logic Feature Description Symbol Set Bit7-2: 000000...
Page 515 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 Logic Feature Description 100010 Windows 3.1 Latin 5 100011 PC-866 Others Not available NOTE • The features with (*) are settable by users. *: Screen setting MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0...
Page 516 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:30 0 0 1 1 0 0 0 0 Logic Feature Description Select font size to use Bit 7-0: 00000000 when using PC printer...
Page 517 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:E8 1 1 1 0 1 0 0 0 Logic Feature Description Select font size to use Bit 7-0: 00000000 when using PC printer...
Page 518 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Change between A4 and Letter size for PC printing Set paper tray fixed/ prior- Priority Fixed...
Page 519 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:2C 0 0 1 0 1 1 0 0 Logic Feature Description Select timeout timer (last Bit 7-0: 00001010 10 sec 8 bits) for PC printing * 00001111 15 sec...
Page 520 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:8C 1 0 0 0 1 1 0 0 Logic Feature Description Select RAW port number Bit 7-0: 00000000 Not available (last 8 bits).
Page 521 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Enable LDAP search * Set whether to enable LDAP searching. <*>...
Page 522 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Setting export extension Set the export file extension for the IP <*>...
Page 523 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:00 0 0 0 0 0 0 0 0 Logic Feature Description Set priority Job List Display Display Set whether to prioritize the print order screen <*>...
Page 524 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:80 1 0 0 0 0 0 0 0 Logic Feature Description Detect dial tone (DT) MODE Factory setting bit Bit: 7 6 5 4...
Page 525 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:22 (For U.S.) 0 0 1 0 0 0 1 0 HEX:C8 (For Europe) Logic Feature Description Interval between CFR and Bit 7-0: 00000000 Not available...
Page 526 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:23 0 0 1 0 0 0 1 1 Logic Feature Description T1 timer for automatically Bit 7-0: 00000000 Not available receiving packets 00000001 1 sec...
Page 527 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:23 0 0 1 0 0 0 1 1 Logic Feature Description T1 timer for manually Bit 7-0: 00000000 Not available receiving packets 00000001 1 sec...
Page 528 Field Service Ver. 1.0 Aug. 2005 11. Soft Switch List MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:23 0 0 1 0 0 0 1 1 Logic Feature Description T1 timer for manually Bit 7-0: 00000000 Not available sending polling packets 00000001 1 sec...
Page 529 11. Soft Switch List Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 530 Field Service Ver. 1.0 Aug. 2005 12. Troubleshooting Troubleshooting 12. Troubleshooting 12.1 Diagnosis by Alarm Code • This section shows diagnoses of system troubles by alarm codes and their remedies. • The default setting for diagnostic codes is “not to be displayed.” If you experience errors frequently, setup the soft switch (MODE 020) to display diagnostic codes.
Page 531: Communication Error Codes
12. Troubleshooting Field Service Ver. 1.0 Aug. 2005 12.2 Communication Error Codes NOTE • Cause - Re: Remote, Li: Line, Lo: Local 12.2.1 Errors in operations Code Description Cause Remedy Re Li Lo • Received DIS but no doc- Error in operation Reload a document and retry ument in local terminal •...
Page 532 Field Service Ver. 1.0 Aug. 2005 12. Troubleshooting 12.2.2 Terminal alarm Code Description Cause Remedy Re Li Lo • Memory overflow or nearly Memory overflows or Reset the terminal alarm and full nearly full ask the remote end for resending. •...
Page 533 12. Troubleshooting Field Service Ver. 1.0 Aug. 2005 Code Description Cause Remedy Re Li Lo • Received DIS or DTC 3 Failure in remote Try another remote machine. times while waiting for machine response to TCF Line failure Try another line. •...
Page 534 Field Service Ver. 1.0 Aug. 2005 12. Troubleshooting 12.2.4 Communication errors (RX) Code Description Cause Remedy Re Li Lo • Protocol failure in V.34 Failure in remote Try another remote machine. sequence machine Line failure Try another line. • T1 timeout while waiting Failure in remote Try another remote machine.
Page 535 12. Troubleshooting Field Service Ver. 1.0 Aug. 2005 Code Description Cause Remedy Re Li Lo • RX command error (with- Failure in remote Check the status of the out cutting off carrier) machine remote machine. • Interrupted page reception Failure in remote Try another remote machine.
Page 536 Field Service Ver. 1.0 Aug. 2005 12. Troubleshooting 12.2.5 Malfunction Code Description Cause Remedy Re Li Lo • Power source off Power source switch None. was turned off Power source failure None. Defective power Replace the power source source supply unit supply unit.
Page 537 12. Troubleshooting Field Service Ver. 1.0 Aug. 2005 12.3 Diagnosis by Symptoms • Possible causes of various problems and their remedies are shown below. Carry out troubleshooting according to this table. Item Symptom Cause Remedy Received Printed image is excessively YES Go to item 2.
Page 538 Field Service Ver. 1.0 Aug. 2005 12. Troubleshooting Item Symptom Cause Remedy Received Are characters of copied image YES Failure in the remote side (improper image is or a test image also squeezed? setting of document contrast, and error squeezed Improper setting of document in the transmission unit of the remote contrast: Received image of...
Page 539 12. Troubleshooting Field Service Ver. 1.0 Aug. 2005 Item Symptom Cause Remedy Cannot go to Is the password checked? YES Go to item 2 “Sending” nor NO Go to item 3. “Receiving” Is the password correct? YES Disable password check and Go to item modes NO Match the password.
Page 540 Field Service Ver. 1.0 Aug. 2005 12. Troubleshooting Item Symptom Cause Remedy Cannot send Is the external telephone off- YES Go to item 2 dial number hook? NO Set the handset on-hook. from 10 key Is the line type specified cor- YES Go to item 3.
Page 541 12. Troubleshooting Field Service Ver. 1.0 Aug. 2005 Item Symptom Cause Remedy Image mem- Proceed to the following proce- YES Normal ory (memory dure. Is the image memory NO Go to item 2 stored for TX backed up? image) is not TX: Disconnect the line cable and proceed a quick backed up.
Page 542 SERVICE MANUAL FIELD SERVICE DF-605 2005.08 Ver. 1.0 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 543 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 544 Field Service Ver. 1.0 Aug. 2005 CONTENTS DF-605 General Product specifications ..................... 1 Maintenance Periodical check ...................... 5 Maintenance procedure (Periodical check parts) ..........5 2.1.1 Replacing the Pick-up Roller and Feed Roller ..........5 2.1.2 Replacing the Separation Roller ..............6 2.1.3 Cleaning of the Pick-up Roller, Feed Roller and Separation Roller ....
Page 545 Field Service Ver. 1.0 Aug. 2005 6.4.1 Sheet-through-ADF (2-sided) ..............19 Setting in the Operation Check................21 6.5.1 Paper Passage ................... 21 6.5.2 ADF Sensor Adjust ..................21 6.5.3 Backup Data Initialization ................21 Mechanical adjustment ..................22 Leading Edge Skew Adjustment................. 22 Adjustment of the Scanning Zoom Ratio in the Main and Sub-Scanning Directions ......................
Page 546 Field Service Ver. 1.0 Aug. 2005 1. Product specifications General Product specifications A. Type Name Reverse Automatic Document Feeder Paper Feed Paper Feed from top of stack Type Turnover Switch back system Paper Exit Straight exit system Installation Screw cramp to the main unit Document Alignment Center Document Loading...
Page 547: Product Specifications
1. Product specifications Field Service Ver. 1.0 Aug. 2005 D. Paper feed prohibited originals • If fed, trouble occurrence will be highly possible. Type of Original Possible Trouble Feed failure, damage to the original, or drive Original that is stapled or clipped. failure due to clip clogging Feed failure, damage to the original, or drive Book original...
Page 548 Field Service Ver. 1.0 Aug. 2005 1. Product specifications F. Mixed original feed chart For Metric Max. Original 297 mm 257 mm 210 mm 182 mm 148 mm Size Mixed Original Size 297 mm 257 mm 210 mm 182 mm 148 mm 123 mm For Inch...
Page 549 1. Product specifications Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 550: Periodical Check
Field Service Ver. 1.0 Aug. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of Maintenance represents the isopropyl alcohol. 2.1.1 Replacing the Pick-up Roller and Feed Roller 1.
Page 551: Replacing The Separation Roller
2. Periodical check Field Service Ver. 1.0 Aug. 2005 9. Remove the C-ring [11], and remove [11] the gear [12] and the bushing [13]. [14] 10. Remove two pins [14]. [12] 11. Remove the Feed Roller [15]. [13] NOTE • Use care not to lose the pin. [15] 4344F2C504DA 2.1.2...
Page 552: Cleaning Of The Pick-Up Roller, Feed Roller And Separation Roller
Field Service Ver. 1.0 Aug. 2005 2. Periodical check 5. Remove the Separation Roller [7] from the shaft. 4344F2C508DA 2.1.3 Cleaning of the Pick-up Roller, Feed Roller and Separation Roller 1. Open the Upper Door [1]. 4344F2C500DA 2. Using a soft cloth dampened with alcohol, wipe the Pick-up Roller [2], Feed Roller [3] and Separation Roller [4].
Page 553: Cleaning Of Miscellaneous Rollers
2. Periodical check Field Service Ver. 1.0 Aug. 2005 5. Open the Duplexing Document Feeder. 6. Using a soft cloth dampened with alcohol, wipe the roll [5]. 4344F2C512DA 2.1.5 Cleaning of Miscellaneous Rollers 1. Open the Upper Door [1]. 2. Using a soft cloth dampened with alcohol, wipe the roller [2].
Page 554: Cleaning Of The Scanning Guide
Field Service Ver. 1.0 Aug. 2005 2. Periodical check 8. Remove seven screws [7], and remove the Paper Feed Unit [8]. 4344F2C531DA 9. Using a soft cloth dampened with alcohol, wipe the roller [9]. 4344F2C532DA 2.1.6 Cleaning of the Scanning Guide 1.
Page 555: Other
3. Other Field Service Ver. 1.0 Aug. 2005 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
Page 556: Disassembly/Assembly/Cleaning List (Other Parts)
Field Service Ver. 1.0 Aug. 2005 3. Other Disassembly/Assembly/Cleaning list (Other parts) 3.2.1 Disassembly/Assembly parts list Section Part name Ref.Page Front Cover Exterior parts Rear Cover Original Feed Tray Rear Cover Main Control Board Board and etc. Variable Resistor Complete Stamp Unit 2 Others Replace Stamp 2 Disassembly/Assembly procedure...
Page 557: Main Control Board
3. Other Field Service Ver. 1.0 Aug. 2005 3.3.2 Main Control Board 1. Turn OFF the Main Power Switch. 2. Remove the Rear Cover. 3. Disconnect all the connectors on the board. 4. Remove three screws [1], and then remove the Main Control Board [2]. 4344F2C514DA NOTE •...
Page 558 Field Service Ver. 1.0 Aug. 2005 3. Other B. Reinstallation Procedure 1. Close the Side Edge Stop [1] of the Original Feed Tray. NOTE • Be sure to perform document width detection adjustment after replac- ing the Variable Resistor (PBA-VR). 4344F2C525DA 2.
Page 559 3. Other Field Service Ver. 1.0 Aug. 2005 NOTE • Be sure to perform the following operation when the Variable Resistor is replaced. 8. Initialize the backup data. 9. Perform document width detection adjustment. 10. Turn OFF the Main Power Switch and turn it ON again and check whether size detec- tion operates normally.
Page 560 Field Service Ver. 1.0 Aug. 2005 3. Other 3.3.5 Replacing the Replace Stamp 2 1. Open the Upper Door [1]. 2. Open the Processing Guide [2]. 4344F2C534DA 3. Remove the stamp. 4. Reinstall the new Replace Stamp 2 [3]. NOTE •...
Page 561: Firmware Upgrade
4. Firmware upgrade Field Service Ver. 1.0 Aug. 2005 Firmware upgrade 1. Prepare the firmware upgrade EP-ROM. 2. Turn OFF the Main Power Switch. 3. Remove the Rear Cover. 4. Insert the prepared EP-ROM [2] to the IC socket section [1] of the Main Control Board.
Page 562: Adjustment/Setting
Field Service Ver. 1.0 Aug. 2005 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 563: Tech. Rep. Mode
6. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 Tech. Rep. Mode Tech. Rep. Mode function setting procedure For details of how to display the Tech. Rep. Mode screen, see the Adjustment/Setting of the main unit service manual. Setting in the Tech. Rep. Choice 6.2.1 Sheet-through-ADF A.
Page 564 Field Service Ver. 1.0 Aug. 2005 6. Tech. Rep. Mode I/O Check 6.4.1 Sheet-through-ADF (2-sided) Functions • To check sensors on the paper path. • When a document misfeed occurs. A. Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
Page 565 6. Tech. Rep. Mode Field Service Ver. 1.0 Aug. 2005 D. I/O check list Operation characteristics/ Panel display Symbol Panel display Part/Signal name Paper Paper not PC5-ADF Empty Empty Sensor present present Paper Paper not PC9-ADF Registration Registration Sensor present present Paper Paper not...
Page 566: Setting In The Operation Check
Field Service Ver. 1.0 Aug. 2005 6. Tech. Rep. Mode Setting in the Operation Check 6.5.1 Paper Passage Functions • To check for paper passage through the ADF in each of the ADF modes. • Used for checking the document path for any abnormal condition when a document misfeed occurs.
Page 567: Mechanical Adjustment
7. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Mechanical adjustment Leading Edge Skew Adjustment 1. Load the test chart [1] in the Reverse Automatic Document Feeder and make one 1-sided copy five consecu- tive times. 4344F3C501DA 2. Fold each of the sample copies as illustrated and check for any devia- tion.
Page 568: Adjustment Of The Scanning Zoom Ratio In The Main And Sub-Scanning Directions
Field Service Ver. 1.0 Aug. 2005 7. Mechanical adjustment 6. If there is a deviation as shown on the figure, turn the screw clockwise to adjust it. 7. After the adjustment procedure has been completed, tighten the decora- tive screw and the nut which has been loosened in step 4.
Page 569: Adjustment Of The Scanning Start Position In The Main And Sub-Scanning Directions
7. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 4. Touch the [Copy] of CD or FD. 5. Press the Clear key. 6. Enter the value from the 10-Key Pad. • If the line is longer than the specifica- tions, adjust toward the reduction side. •...
Page 570 Field Service Ver. 1.0 Aug. 2005 7. Mechanical adjustment FD direction 5. By referring to the left figure, select [Feed (CD)] or [Feed (FD)] to adjust - direction + direction the deviation. - direction • If the deviation is in the - direction with respect to the reference line: Adjust in the + direction.
Page 571: Document Size Detection Adjustment
7. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Document Size Detection Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the Variable Resistor has been replaced. • When the backup data has been initialized. 1.
Page 572: Troubleshooting
Field Service Ver. 1.0 Aug. 2005 8. Jam Display Troubleshooting Jam Display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the Touch Panel of the main unit. 4344F4E503DA Panel Misfeed location Misfeed access location Action display...
Page 573: Solution
8. Jam Display Field Service Ver. 1.0 Aug. 2005 Solution 8.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage procedures.
Page 574: Misfeed At Transport Section
Field Service Ver. 1.0 Aug. 2005 8. Jam Display 8.3.3 Misfeed at Transport section A. Detection timing Type Description The Original Detection Sensor (PC8-ADF) is not blocked even after the set Detection of misfeed at period of time has elapsed after the Registration Sensor (PC9-ADF) is Transport section blocked by the paper.
Page 575: Misfeed At Paper Exit Section
8. Jam Display Field Service Ver. 1.0 Aug. 2005 8.3.5 Misfeed at Paper Exit section A. Detection timing Type Description The Exit/Turnover Sensor (PC10-ADF) is not blocked even after the set Detection of misfeed at period of time has elapsed after the Original Detection Sensor (PC8-ADF) Paper Exit section is blocked by the paper.
Page 576: Malfunction Code
Field Service Ver. 1.0 Aug. 2005 9. Malfunction code Malfunction code Trouble code • The copier’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the Touch Panel. 4040F4E510DA Solution 9.2.1 C8301: ADF Cooling Fan Motor Failure...
Page 577: 10. Set Error Detection
10. Set error detection Field Service Ver. 1.0 Aug. 2005 10. Set error detection • When the ADF or cover set error for some reason is detected, the Panel of the main unit will have the following display. 4344F4E504DA <Panel display and detection timing for each> Panel Description of error Detection start...
Page 578 SERVICE MANUAL FIELD SERVICE PC-102/PC-202 2005.08 Ver. 1.0 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 579 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 580 Field Service Ver. 1.0 Aug. 2005 CONTENTS PC-102/PC-202 General Product specifications ..................... 1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 2.1.1 Replacing the Separation Roller Assy............3 2.1.2 Replacing the Paper Take-up Roller.............. 4 2.1.3 Replacing the Pick-up Roller.................
Page 581 Field Service Ver. 1.0 Aug. 2005 Troubleshooting Jam Display......................21 Misfeed display ....................21 7.1.1 Misfeed display resetting procedure ............21 Sensor layout...................... 22 Solution ......................23 7.3.1 Initial check items ..................23 7.3.2 Tray3 Paper Take-Up section/Vertical Transport section misfeed (PC-102/PC-202) ..................
Page 582: Product Specifications
Field Service Ver. 1.0 Aug. 2005 1. Product specifications General Product specifications A. Type Name 2 way Paper Take-Up Cabinet Type Front loading type 2 way paper take-up device Installation Desk type Document Alignment Center B. Paper type Type Plain paper 56 to 90 g/m (15 to 24 lb) A5R to A3, 5.5 ×...
Page 583 1. Product specifications Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 584: Periodical Check
Field Service Ver. 1.0 Aug. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) 2.1.1 Replacing the Separation Roller Assy 1. Remove the Right Door. 2. Remove two screws [1] and remove the Jam Access Cover [2]. 4348fs2611c0 3.
Page 585: Replacing The Paper Take-Up Roller
2. Periodical check Field Service Ver. 1.0 Aug. 2005 NOTE • Install the Separation Roller Assy while pressing the holder down so that it aligns to the metal bracket of the machine. • Make sure that the Separation Roller Assy is not tilted to the right or left when installed.
Page 586 Field Service Ver. 1.0 Aug. 2005 2. Periodical check 7. Remove two screws [6] and remove the Paper Take-up Cover [7]. 4348fs2605c0 8. Remove the C-ring [8] and remove the bushing [9]. 4348fs2606c0 9. Shift the Shaft Assy [10] in the orien- [10] tation as shown on the left, and remove the C-ring [11] and the gear...
Page 587: Replacing The Pick-Up Roller
2. Periodical check Field Service Ver. 1.0 Aug. 2005 11. Remove two E-rings [16] and the [18] [16] bushing [17], and remove the Pick- [16] up Roller Fixing Bracket Assy [18]. [17] 4348fs2609c0 12. Remove the C-ring [19] and remove the Paper Take-up Roller [20].
Page 588 Field Service Ver. 1.0 Aug. 2005 2. Periodical check 6. Remove two screws [4] and remove the Paper Separation Roller Mount- ing Bracket Assy [5] together with frame. 4348fs2617c0 7. Remove two screws [6] and remove the Paper Take-up Cover [7]. 4348fs2605c0 8.
Page 589: Other
3. Other Field Service Ver. 1.0 Aug. 2005 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
Page 590 Field Service Ver. 1.0 Aug. 2005 3. Other Disassembly/Assembly/Cleaning list (Other parts) 3.2.1 Disassembly/Assembly parts list Section Part name Ref. page Right Door Rear Right Cover Exterior parts Lower Right Cover Front Right Cover Rear Cover 3.2.2 Cleaning parts list Section Part name Ref.
Page 591: Disassembly/Assembly Procedure
3. Other Field Service Ver. 1.0 Aug. 2005 Disassembly/Assembly procedure 3.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front Right Cover 4348fs2621c0 1. Open the Right Door [1]. 2. Remove the Right Door [1]. 3. Remove two screws [2] and remove the Rear Right Cover [3]. 4.
Page 592: Cleaning Procedure
Field Service Ver. 1.0 Aug. 2005 3. Other Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 3.4.1 Separation Roller 1. Remove the Right Door. 2. Remove two screws [1] and remove the Jam Access Cover [2]. 4348fs2611c0 3.
Page 593: Pick-Up Roller
3. Other Field Service Ver. 1.0 Aug. 2005 3.4.3 Pick-up Roller 1. Remove the Tray3.(Remove the Tray4 from 4th row.) 2. Remove the Paper Separation Roller Mounting Bracket Assy. See steps 1 to 3 of the cleaning pro- cedure for “Separation Roller” on p. 3.
Page 594: Adjustment/Setting
Field Service Ver. 1.0 Aug. 2005 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 595: I/O Check
5. I/O check Field Service Ver. 1.0 Aug. 2005 I/O check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
Page 596 Field Service Ver. 1.0 Aug. 2005 5. I/O check 5.2.2 Sensor check list A. Printer (PC-102/PC-202) Operation characteristics/ Panel display Symbol Panel display Part/Signal name Out of PC112-PF Tray Set Tray3 Set Sensor position PC113-PF Paper Near Empty Tray3 Paper Near-Empty Sensor Blocked Unblocked Paper not...
Page 597: Mechanical Adjustment
6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Mechanical adjustment Registration (CD) NOTE Make this adjustment after any of the following procedures has been performed. • When the PH Unit has been replaced. • When the image on the copy is offset in the CD direction. •...
Page 598 Field Service Ver. 1.0 Aug. 2005 6. Mechanical adjustment 8. Measure the width of printed refer- ence line A. Specification: 10 mm ± 2.0 mm 9. If width A falls within the specified range, finish the adjustment proce- dure. If outside the specified range, perform the adjustment below.
Page 599: Registration (Fd)
6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Registration (FD) NOTE Make this adjustment after any of the following procedures has been performed. • When the PH Unit has been replaced. • When the image on the copy is offset in the FD direction. 1.
Page 600 Field Service Ver. 1.0 Aug. 2005 6. Mechanical adjustment 8. Measure the width of printed refer- ence line B. Specification: 11.3 mm ± 1.5 mm 9. If width B falls within the specified range, finish the adjustment proce- dure. If outside the specified range, perform the adjustment below.
Page 601 6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 602 Field Service Ver. 1.0 Aug. 2005 7. Jam Display Troubleshooting Jam Display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the Touch Panel of the main unit. 4061F4E503DA Misfeed location Misfeed access location Action Tray 3 Paper Take-Up Section...
Page 603: Sensor Layout
7. Jam Display Field Service Ver. 1.0 Aug. 2005 Sensor layout 4061F4C500DA Vertical Conveyance Sensor [4] Tray4 Vertical Conveyance PC126-PF Sensor Tray3 Vertical Conveyance PC117-PF [5] Tray4 Paper Take-Up Sensor PC125-PF Sensor Tray3 Paper Take-Up Sensor PC116-PF EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 604: Solution
Field Service Ver. 1.0 Aug. 2005 7. Jam Display Solution 7.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage pro- cedures.
Page 605: Tray3 Paper Take-Up Section/Vertical Transport Section Misfeed (Pc-102/Pc-202)
7. Jam Display Field Service Ver. 1.0 Aug. 2005 7.3.2 Tray3 Paper Take-Up section/Vertical Transport section misfeed (PC-102/ PC-202) A. Detection timing Type Description The leading edge of the paper does not block the Tray3 Vertical Convey- ance Sensor (PC117-PF) even after the set period of time has elapsed after the Tray3 Paper Feed Motor (M122-PF) is energized.
Page 606: Tray4 Paper Take-Up Section/Vertical Transport Section Misfeed
Field Service Ver. 1.0 Aug. 2005 7. Jam Display 7.3.3 Tray4 Paper Take-Up section/Vertical Transport section misfeed (PC-202) A. Detection timing Type Description The leading edge of the paper does not block the Tray4 Vertical Convey- ance Sensor (PC126-PF) even after the set period of time has elapsed after the Tray4 Paper Feed Motor (M123-PF) is energized.
Page 607: Trouble Code
8. Trouble code Field Service Ver. 1.0 Aug. 2005 Trouble code Trouble code display • The main unit’s CPU performs a self-diagnostics function that, on detecting a malfunc- tion, gives the corresponding malfunction code on the Touch Panel. 4040F4E510DA Trouble code list Code Item Description...
Page 608: C0206: Tray3 Lift-Up Failure
Field Service Ver. 1.0 Aug. 2005 8. Trouble code Solution 8.3.1 C0206: Tray3 Lift-Up Failure C0208: Tray4 Lift-Up Failure Relevant electrical parts Tray3 Lift Motor (M-124-PF) Main Control Board (PWB-C2 PF) Tray4 Lift Motor (M-125-PF) Main unit Control Board (PWB-MC) Tray3 Lift Sensor (PC114-PF) Main unit DC Power Supply (PU1) Tray4 Lift Sensor (PC123-PF)
Page 609 8. Trouble code Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 610 SERVICE MANUAL FIELD SERVICE PC-402 2005.08 Ver. 1.0 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 611 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 612 Field Service Ver. 1.0 Aug. 2005 CONTENTS PC-402 General Product specification ....................1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 2.1.1 Replacing the Separation Roller Assy............3 2.1.2 Replacing the Paper Take-up Roller.............. 4 2.1.3 Replacing the Pick-up Roller.................
Page 613 Field Service Ver. 1.0 Aug. 2005 Registration (FD) ....................22 Shifter Movement Timing Belt Adjustment ............24 Troubleshooting Jam Display......................25 Misfeed display ....................25 7.1.1 Misfeed display resetting procedure ............25 Sensor layout...................... 26 Solution ......................27 7.3.1 Initial check items ..................27 7.3.2 LCT Paper Take-Up section/LCT Vertical Transport Section ......
Page 614: Product Specification
Field Service Ver. 1.0 Aug. 2005 1. Product specification General Product specification A. Type Name Large Capacity Cabinet Type Front loading type LCC Installation Desk type Document Alignment Center B. Paper type Type Plain paper 56 to 90 g/m (15 to 24 lb) A4, 8.5 ×...
Page 615 1. Product specification Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 616: Periodical Check
Field Service Ver. 1.0 Aug. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) 2.1.1 Replacing the Separation Roller Assy 1. Remove the Right Door. 2. Remove two screws [1] and remove the Paper Separation Roller Mount- ing Bracket Assy [2].
Page 617: Replacing The Paper Take-Up Roller
2. Periodical check Field Service Ver. 1.0 Aug. 2005 2.1.2 Replacing the Paper Take-up Roller 1. Remove the Rear Cover and the Rear Right Cover. 2. Remove the Tray3. 3. Remove the Paper Separation Roller Mounting Bracket Assy. See steps 1 to 2 of “Replacing the Separation Roller”...
Page 618 Field Service Ver. 1.0 Aug. 2005 2. Periodical check 8. Remove two C-rings [8] and remove the bushing [9]. 4348fs2505c0 9. Shift the Shaft Assy [10] in the orien- [10] tation as shown on the left, and remove the C-ring [11] and the gear [12].
Page 619: Replacing The Pick-Up Roller
2. Periodical check Field Service Ver. 1.0 Aug. 2005 12. Remove the C-ring [16] and remove the Paper Take-up Roller [17]. [16] [17] 4348fs2508c0 NOTE • Replace the Separation Roller Assy, Paper Take-up Roller and Pick-up Roller at the same time. 2.1.3 Replacing the Pick-up Roller 1.
Page 620 Field Service Ver. 1.0 Aug. 2005 2. Periodical check 7. Remove two screws [6] and remove the Paper Take-up Cover [7]. 4348fs2515c0 8. Remove two C-rings [8], two bush- ings [9], and the Pick-up Roller Assy [10]. [10] 4348fs2517c0 9. Remove the C-ring [11] and remove the Pick-up Roller [12].
Page 621: Other
3. Other Field Service Ver. 1.0 Aug. 2005 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
Page 622 Field Service Ver. 1.0 Aug. 2005 3. Other Disassembly/Assembly/Cleaning list (Other parts) 3.2.1 Disassembly/Assembly parts list Section Part name Ref. page Right Door Rear Right Cover Exterior parts Lower Right Cover Front Right Cover Rear Cover Drawer Unit Wire 3.2.2 Cleaning parts list Section Part name...
Page 623: Disassembly/Assembly Procedure
3. Other Field Service Ver. 1.0 Aug. 2005 Disassembly/Assembly procedure 3.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front Right Cover 4348fs2520c0 1. Open the Right Door [1]. 2. Remove the Right Door [1]. 3. Remove two screws [2] and remove the Rear Right Cover [3]. 4.
Page 624: Drawer
Field Service Ver. 1.0 Aug. 2005 3. Other 3.3.3 Drawer 1. Press the Drawer Eject Button [1] and slide out the drawer [2]. 2. Remove the paper. 3. Remove four screws [3] and slide out the drawer [2]. 4348fs2522c0 4. Remove two screws [4], the connec- tor [5], and remove the Connector Board [6].
Page 625 3. Other Field Service Ver. 1.0 Aug. 2005 5. Remove two screws [6] and remove the Driver Cover [7]. 4348fs2527c0 6. Remove three screws [8] and remove the Driver Mounting Plate Assy [9]. 4348fs2528c0 NOTE [10] • When assembling, be sure to engage rib of gear 1 [10] with con- vex section of gear 2 [11].
Page 626 Field Service Ver. 1.0 Aug. 2005 3. Other 11. Remove the Ground Plate [17]. [18] 12. Remove four Cable Holding Jigs [18] [19] [18] and remove the Main Drawer [19]. NOTE [18] • Use care not to bend the wires. [18] [17] 4348fs2532c0...
Page 627: Cleaning Procedure
3. Other Field Service Ver. 1.0 Aug. 2005 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 3.4.1 Separation Roller 1. Remove the Right Door. 2. Remove two screws [1] and remove the Paper Separation Roller Mount- ing Bracket Assy [2].
Page 628: Vertical Transport Roller
Field Service Ver. 1.0 Aug. 2005 3. Other 3.4.4 Vertical Transport Roller 1. Open the Right Door. 2. Using a soft cloth dampened with alcohol, wipe the Vertical Transport Roller [1] clean of dirt. 4348fs2519c0 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 629 3. Other Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 630: Adjustment/Setting
Field Service Ver. 1.0 Aug. 2005 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 631: I/O Check
5. I/O check Field Service Ver. 1.0 Aug. 2005 I/O check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
Page 632 Field Service Ver. 1.0 Aug. 2005 5. I/O check 5.2.2 I/O check list A. Printer (PC-402) Operation characteristics/ Panel display Symbol Panel display Part/Signal name Paper Paper not PC2-LCT Vertical Transport Vertical Conveyance Sensor present present Paper Paper not PC1-LCT Feed Paper Feed Sensor present...
Page 633: Mechanical Adjustment
6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Mechanical adjustment Registration (CD) NOTE Make this adjustment after any of the following procedures has been performed. • When the PH Unit has been replaced. • When the image on the copy is offset in the CD direction. •...
Page 634 Field Service Ver. 1.0 Aug. 2005 6. Mechanical adjustment 8. Measure the width of printed refer- ence line A. Specification: 10 mm ± 2.0 mm 9. If the measured width A falls outside the specified range, enter the correc- tion value. 10.
Page 635: Registration (Fd)
6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Registration (FD) NOTE Make this adjustment after any of the following procedures has been performed. • When the PH Unit has been replaced. • When the image on the copy is offset in the FD direction. 1.
Page 636 Field Service Ver. 1.0 Aug. 2005 6. Mechanical adjustment 8. Measure the width of printed refer- ence line B. Specification: 11.3 mm ± 1.5 mm 9. If width B falls within the specified range, finish the adjustment proce- dure. If outside the specified range, per- form the adjustment below.
Page 637: Shifter Movement Timing Belt Adjustment
6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Shifter Movement Timing Belt Adjustment 1. Slide out the Drawer and remove it. 2. Lift the Main Drawer [1], and remove two screws [2] fixing the Shift Tray. NOTE • When reinstalling, use caution because the wire of the Main Drawer comes off easily.
Page 638: Troubleshooting
Field Service Ver. 1.0 Aug. 2005 7. Jam Display Troubleshooting Jam Display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the Touch Panel of the main unit. 4061F4C503DA Misfeed location Misfeed access location Action LCT Paper Take-Up section...
Page 639: Sensor Layout
7. Jam Display Field Service Ver. 1.0 Aug. 2005 Sensor layout 4061F4C502DA Vertical Conveyance Sensor Paper Feed Sensor PC1-LCT Vertical Conveyance Sensor PC2-LCT EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 640: Solution
Field Service Ver. 1.0 Aug. 2005 7. Jam Display Solution 7.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage pro- cedures.
Page 641: Lct Paper Take-Up Section/Lct Vertical Transport Section
7. Jam Display Field Service Ver. 1.0 Aug. 2005 7.3.2 LCT Paper Take-Up section/LCT Vertical Transport Section A. Detection timing Type Description The leading edge of the paper does not block the Paper Feed Sensor (PC1-LCT) or the LCT Vertical Transport Sensor (PC2-LCT) even after the set period of time has elapsed after the Paper Feed Motor (M1-LCT) is energized.
Page 642: Trouble Code
Field Service Ver. 1.0 Aug. 2005 8. Trouble code Trouble code Trouble code display • The main unit's CPU performs a self-diagnostics function that, on detecting a malfunc- tion, gives the corresponding malfunction code on the Touch Panel. 4040F4E510DA Trouble code list Code Item Description...
Page 643: C0210 Lct Lift Failure
8. Trouble code Field Service Ver. 1.0 Aug. 2005 Code Item Description • The Tray Upper Limit Sensor (PC4-LCT) is not blocked even after the set period of time has elapsed after the paper lift-up operation began. • The Tray Upper Limit Sensor (PC4-LCT) is not blocked even after the set pulse is detected by the Elevator Motor Pulse Sensor (PC10-LCT) after the paper lift-up operation began.
Page 644 Field Service Ver. 1.0 Aug. 2005 8. Trouble code Code Item Description • The Shifter Return Position Sensor (PC11-LCT) is not blocked even after the set period of time has elapsed after the shift operation began (shift to the right). •...
Page 645 8. Trouble code Field Service Ver. 1.0 Aug. 2005 Solution 8.3.1 C0001: LCT communication error Relevant electrical parts Main Control Board (PWB-C1 LCT) WIRING DIAGRAM Location Step Action Control signal (Electrical com- ponents) Turn the main unit off, then on again. PWB-C1 LCT replacement 8.3.2 C0209: LCT Elevator Motor Failure...
Page 646 Field Service Ver. 1.0 Aug. 2005 8. Trouble code 8.3.3 C0210: LCT Lift Failure Relevant electrical parts Tray Upper Limit Sensor (PC4-LCT) Main Control Board (PWB-C1 LCT) Tray Lower Position Sensor (PC13-LCT) Elevator Motor Pulse Sensor (PC10-LCT) Lower Limit Sensor (PC7-LCT) WIRING DIAGRAM Location Step...
Page 647: C0213: Lct Shift Gate Operation Failure
8. Trouble code Field Service Ver. 1.0 Aug. 2005 8.3.5 C0213: LCT Shift Gate Operation Failure Relevant electrical parts Shift Gate Home Position Sensor (PC14-LCT) Main Control Board (PWB-C1 LCT) Shift Gate Motor (M3-LCT) WIRING DIAGRAM Location Step Action Control signal (Electrical com- ponents) Check the motor and sensor connectors...
Page 648: C0215: Lct Shift Motor Failure
Field Service Ver. 1.0 Aug. 2005 8. Trouble code 8.3.7 C0215: LCT Shift Motor Failure Relevant electrical parts Shift Motor (M4-LCT) Main Control Board (PWB-C1 LCT) Shift Motor Pulse Sensor (PC8-LCT) WIRING DIAGRAM Location Step Action Control signal (Electrical com- ponents) Check the motor and sensor connectors for proper connection, and correct as...
Page 649 8. Trouble code Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 650 SERVICE MANUAL FIELD SERVICE JS-502 2005.08 Ver. 1.0 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 651 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 652 Field Service Ver. 1.0 Aug. 2005 CONTENTS JS-502 General System configuration....................1 Maintenance Other ........................3 Disassembly/Adjustment prohibited items ............3 Disassembly/Assembly/Cleaning list (Other parts)..........4 2.2.1 Disassembly/Assembly parts list..............4 Disassembly/Assembly procedure................ 4 2.3.1 Upper Cover....................4 Adjustment/Setting How to use the adjustment section ................. 5 Sensor Check......................
Page 653 Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 654: System Configuration
Field Service Ver. 1.0 Aug. 2005 1. System configuration General System configuration A. Type Name Job Separator Type Expansion drawer Installation Installed in the copier Document Alignment Center B. Paper type Exit Tray Size Type capacity Plain Paper (56 to 90 g/m ,15 to 24 lb) 250 sheets OHP transparencies...
Page 655 1. System configuration Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 656: Other
Field Service Ver. 1.0 Aug. 2005 2. Other Maintenance Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose.
Page 657 2. Other Field Service Ver. 1.0 Aug. 2005 Disassembly/Assembly/Cleaning list (Other parts) 2.2.1 Disassembly/Assembly parts list Section Part name Ref.Page Exterior parts Upper Cover Disassembly/Assembly procedure 2.3.1 Upper Cover 4347F2C500DA 1. Remove two screws [1], and remove the Upper Cover [2]. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 658: Adjustment/Setting
Field Service Ver. 1.0 Aug. 2005 3. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 659: Sensor Check
4. Sensor Check Field Service Ver. 1.0 Aug. 2005 Sensor Check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
Page 660 SERVICE MANUAL FIELD SERVICE FS-508/PU-501 /OT-601 2005.08 Ver. 1.0 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 661 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 662 Field Service Ver. 1.0 Aug. 2005 CONTENTS FS-508/PU-501/OT-601 General Product specifications ..................... 1 FS-508 ........................1 PU-501 ......................... 3 OT-601 ........................4 Maintenance Periodical check ...................... 5 Maintenance procedure (Periodical check parts) ..........5 2.1.1 Cleaning of the Roller and Roll ..............5 Firmware upgrade ....................
Page 663 Field Service Ver. 1.0 Aug. 2005 4.3.12 Punch Unit (PU-501)................... 17 4.3.13 Storage Paddle Drive Clutch............... 18 4.3.14 Exit Paddle Drive Clutch ................19 Adjustment/Setting How to use the adjustment section ............... 23 I/O Check ......................24 Check procedure ....................24 I/O check list .......................
Page 664 Field Service Ver. 1.0 Aug. 2005 10.2.5 C11A1: Exit Roller Pressure/Retraction Failure .......... 44 10.2.6 C11A3: Shutter Drive Failure ..............45 10.2.7 C11B0: Staple Drive Failure................ 45 10.2.8 C11B2: Staple Drive Failure................ 46 10.2.9 C11C0: Punch Cam Motor Unit Failure............46 10.2.10 CC155: Finishing Option Flash ROM Failure ..........
Page 665 Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 666: General
Field Service Ver. 1.0 Aug. 2005 1. Product specifications General Product specifications FS-508 A. Type Name Multi staple finisher built into the copier Installation Installed in the copier Document Alignment Center Consumables Staples B. Functions Modes Non sort, sort, group, sort stable, and punch (when PU-501 is mounted) C.
Page 667 1. Product specifications Field Service Ver. 1.0 Aug. 2005 (3) Sort Staple Type Size Weight Max. Capacity Exit A6R to A3 200 sheets Tray1 5.5 to 11 x17 1000 A4R, 8.5 x 11R Max. 297 mm x 431.8 mm 56 to 90g/m Plain paper sheets or less...
Page 668: Punch Unit (Pu-501)
Field Service Ver. 1.0 Aug. 2005 1. Product specifications PU-501 A. Type Name Punch Unit PU-501 Installation Built into the Finisher B5R/B5 to A3 Paper Size 8.5 x 11R, 8.5 x 11, 8.5 x 14R, 11 x 17 Paper Type Plain Paper (60 to 163 g/m , 16 to 43.5 lb) Punch Hole...
Page 669 1. Product specifications Field Service Ver. 1.0 Aug. 2005 OT-601 A. Type Name Output Tray OT-601 Installation Fixed to the Finisher Mode Non sort, sort, group, and sort stable Number of Bins 1 bin Document Alignment Center B. Paper Type Mode Size Type...
Page 670: Maintenance
Field Service Ver. 1.0 Aug. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of Maintenance represents the isopropyl alcohol. 2.1.1 Cleaning of the Roller and Roll 1. Remove the Sorted Copy Tray. 2.
Page 671 2. Periodical check Field Service Ver. 1.0 Aug. 2005 8. Lower Processing Guide FN-3 [5]. 9. Using a soft cloth dampened with alcohol, wipe the roll [6]. 4349F2C503DA 10. Lower Processing Guide FN-4 [7]. 11. Using a soft cloth dampened with alcohol, wipe the roll [8].
Page 672: Firmware Upgrade
Field Service Ver. 1.0 Aug. 2005 3. Firmware upgrade Firmware upgrade Preparations for Firmware rewriting 3.1.1 Service environment • Drive which enables writing/reading of Compact flash • Compact flash (with 32 MB or more) 3.1.2 Writing into the Compact flash •...
Page 673 3. Firmware upgrade Field Service Ver. 1.0 Aug. 2005 4. Open the Right Door. NOTE • Be sure to open the Right Door before turning ON the main power switch. 5. Turn ON the main power switch. 6. Display the Tech. Rep. Mode screen. For details of how to display the 4349F2E541DA Tech.
Page 674 Field Service Ver. 1.0 Aug. 2005 3. Firmware upgrade 12. When the upgrading sequence is completed, turn OFF the main power switch. 4349F2E546DA 13. Remove the compact flash card [2] from the slot. After some while there- after, turn ON the main power switch. 4040F2C597DA 14.
Page 675: Other
4. Other Field Service Ver. 1.0 Aug. 2005 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
Page 676: Disassembly/Assembly/Cleaning List (Other Parts)
Field Service Ver. 1.0 Aug. 2005 4. Other Disassembly/Assembly/Cleaning list (Other parts) 4.2.1 Disassembly/Assembly parts list Section Part name Ref.Page Horizontal Transport Upper Front Cover Horizontal Transport Upper Cover Horizontal Transport Front Right Cover Front Door Horizontal Transport Lower Front Cover Horizontal Transport Left Front Cover Exterior parts Paper Exit Front Cover...
Page 677: Disassembly/Assembly Procedure
4. Other Field Service Ver. 1.0 Aug. 2005 Disassembly/Assembly procedure 4.3.1 Horizontal Transport Upper Front Cover/Horizontal Transport Front Right Cover/Horizontal Transport Lower Front Cover 1. Open the Front Door. 2. Unhook the tab, and remove the Hor- izontal Transport Upper Front Cover [1].
Page 678: Front Door
Field Service Ver. 1.0 Aug. 2005 4. Other 4.3.3 Front Door 1. Open the Front Door. 2. Remove the screw [1], and remove the stopper. 3. Remove two screws [2], and remove the dummy cover. 4349F2C535DA 4. Close the Front Door. 5.
Page 679: 2Nd Drawer
4. Other Field Service Ver. 1.0 Aug. 2005 4.3.6 2nd Drawer 1. Remove two screws [1], and remove the 2nd Drawer [2]. 4349F2C538DA 4.3.7 Output Tray (OT-601) 1. Remove two screws [1], and remove the Exit Tray [2]. 4349F2C539DA 4.3.8 1st Drawer 1.
Page 680: Sorted Copy Tray
Field Service Ver. 1.0 Aug. 2005 4. Other 4.3.9 Sorted Copy Tray NOTE • When removing the Sorted Copy Tray, set the Sorted Copy Tray to its home posi- tion. • If the Exit Tray (OT-601) is installed, remove it in advance. 1.
Page 681: Stapler Unit
4. Other Field Service Ver. 1.0 Aug. 2005 4.3.11 Stapler Unit 1. Open the Front Door. 2. Turn the dial [1], and move the sta- pler forward. 3. Remove the Staple Cartridge. 4. Remove the screw [2], and remove the cover [3]. 4349F2C512DA 5.
Page 682 Field Service Ver. 1.0 Aug. 2005 4. Other 4.3.12 Punch Unit (PU-501) 1. Remove the Sorted Copy Tray. 2. Remove the Horizontal Transport Unit. 3. Remove the Horizontal Transport Upper Cover. 4512F2C500DA 4. Remove two screws [1], and remove the Reinforcement Bracket [2]. 5.
Page 683: Storage Paddle Drive Clutch
4. Other Field Service Ver. 1.0 Aug. 2005 4.3.13 Storage Paddle Drive Clutch A. Removal Procedure 1. Remove the Sorted Copy Tray. 2. Remove the Horizontal Transport Unit. 3. Remove the Horizontal Transport Upper Cover. 4349F2C522DA 4. Remove the C-ring [1]. 5.
Page 684: Exit Paddle Drive Clutch
Field Service Ver. 1.0 Aug. 2005 4. Other 4.3.14 Exit Paddle Drive Clutch A. Removal Procedure 1. Remove the Sorted Copy Tray. 2. Remove the Horizontal Transport Unit. 3. Remove the Horizontal Transport Upper Cover. 4349F2C526DA 4. Remove the C-ring [1]. 5.
Page 685 4. Other Field Service Ver. 1.0 Aug. 2005 Precaution for Exit Paddle Drive Clutch Reinstallation Exit paddle Exit Paddle Drive Clutch Assy Exit paddle 90° Solenoid flapper 4349F2C529DA 2. Install the gear [2]. 4349F2C530DA 3. Hook the Solenoid Flapper [4] to the tab [3] of the Exit Paddle Drive Clutch Assy.
Page 686 Field Service Ver. 1.0 Aug. 2005 4. Other 4. Attach the C-ring and press the Exit Paddle Drive Clutch Assy [6] to the bushing [5]. 5. Adjust the spacing between the bushing [5] and the Exit Paddle Drive Clutch Assy [6] to 0.2 mm and 0.2 mm tighten two hexagonal socket head screws.
Page 687 4. Other Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 688: Adjustment/Setting
Field Service Ver. 1.0 Aug. 2005 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 689: I/O Check
6. I/O Check Field Service Ver. 1.0 Aug. 2005 I/O Check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
Page 690 Field Service Ver. 1.0 Aug. 2005 6. I/O Check 6.2.2 I/O check list A. Finisher (FS-508/PU-501) Operation characteristics/ Panel display Symbol Panel display Part/Signal name Paper Passage Paper Paper not PC5-FN Transport Sensor (Middle) present present Paper Passage Paper Paper not PC4-FN Entrance Sensor (Feed in)
Page 691: Test Mode
7. Test Mode Field Service Ver. 1.0 Aug. 2005 Test Mode Entering Function Mode 1. Display the Tech. Rep. Mode screen. For details of how to display the Tech. Rep. Mode screen, see the Adjustment/Setting of the main unit service manual. 2.
Page 692: Function Modes
Field Service Ver. 1.0 Aug. 2005 7. Test Mode Function Modes 1: Staple unit CD movement mode • Returns the Staple Unit to the predetermined position after it moves to the 2-point sta- pling position for A4. → Moves from the predetermined position to the inner 2-point stapling position for A4. →...
Page 693 7. Test Mode Field Service Ver. 1.0 Aug. 2005 8: Creasing Unit movement mode (appears only when the Saddle Kit SD-502 is installed) For details, see SD-502 Service Manual. 9: Saddle Unit exit open/close mode (appears only when the Saddle Kit SD-502 is installed) For details, see SD-502 Service Manual.
Page 694: Mechanical Adjustment
Field Service Ver. 1.0 Aug. 2005 8. Mechanical adjustment Mechanical adjustment Staple Position Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the Stapler has been replaced. • When staple position is misaligned. 1.
Page 695: Adjustment Of The Installation Position Of The Shutter Drive Gear
8. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 4. Open the Front Door. 5. Turn the dial [1], and move the sta- pler forward. 6. Loosen the screw [2], and remove the cover [3]. 4349F3C505DA 7. Loosen two adjustment screws [2] and move the Stapler Unit [3] in the direction of the arrow to make the adjustment.
Page 696: Punch Hole Deviance Adjustment (Pu-501)
Field Service Ver. 1.0 Aug. 2005 8. Mechanical adjustment Punch Hole Deviance Adjustment (PU-501) NOTE Make this adjustment after any of the following procedures has been performed. • When the Punch Kit has been replaced. • When the Punch Kit has been removed. 1.
Page 697: Punch Hold Position Adjustment (Pu-501)
8. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Punch Hold Position Adjustment (PU-501) 1. Set the copier into the Hole Punch mode and make a 1-sided copy from a 1-sided original. 2. Check width A on the output paper. 4349F3C511DA 3.
Page 698: Punch Loop Length Adjustment (Pu-501)
Field Service Ver. 1.0 Aug. 2005 8. Mechanical adjustment Punch Loop Length Adjustment (PU-501) NOTE This adjustment must be made in any of the following cases: • When a slant occurs in the punch hole position. • When misfeed frequently occurs in punch hole mode. 1.
Page 699 8. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 700 Field Service Ver. 1.0 Aug. 2005 9. Jam Display Troubleshooting Jam Display Misfeed Display • When a paper misfeed occurs, the misfeed message, misfeed location, and paper loca- tion are displayed on the Touch Panel of the machine. 4349F4E502DA Display Misfeed Location Misfeed processing location Action...
Page 701: Sensor Layout
9. Jam Display Field Service Ver. 1.0 Aug. 2005 Sensor layout 4349F4C501DA Transport Sensor PC5-FN Entrance Sensor PC4-FN Storage Tray Detecting Sensor PC8-FN EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 702: Solution
Field Service Ver. 1.0 Aug. 2005 9. Jam Display Solution 9.3.1 Initial Check Items • When a paper misfeed occurs, first make checks of the following initial check items Check Item Action Does paper meet product specifications? Change paper. Change paper. Is paper curled, wavy, or damp.
Page 703: Initial Check Items
9. Jam Display Field Service Ver. 1.0 Aug. 2005 9.3.2 Transport Section Misfeed A. Detection Timing Type Description The Entrance Sensor (PC4-FN) is not blocked even after the set period of time has elapsed after the copier’s Paper Exit Sensor (PC4) is blocked by the paper.
Page 704: Finisher Staple Misfeed
Field Service Ver. 1.0 Aug. 2005 9. Jam Display 9.3.3 Finisher Staple Misfeed A. Detection Timing Type Description The Staple Home Position Sensor in the Staple Unit is not blocked even Finisher Staple misfeed after the set period of time has elapsed after the Staple Motor rotates for- detection ward, and then the Staple Motor rotates backward, and the Staple Home Position Sensor in the Staple Unit is blocked within the set period of time.
Page 705: Finisher Bundle Exit Misfeed
9. Jam Display Field Service Ver. 1.0 Aug. 2005 9.3.5 Finisher Bundle Exit Misfeed A. Detection Timing Type Description The Storage Tray Detecting Sensor (PC8-FN) is not unblocked even after Finisher Bundle Exit the set period of time has elapsed after the Exit Motor (M1-FN) is ener- misfeed detection gized.
Page 706: 10. Malfunction Code
Field Service Ver. 1.0 Aug. 2005 10. Malfunction code 10. Malfunction code 10.1 Trouble code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the Touch Panel.
Page 707: 10.2 Solution
10. Malfunction code Field Service Ver. 1.0 Aug. 2005 Code Description Detection Timing • The Shutter Home Position Sensor (PC16-FN) is not unblocked even after the set period of time has elapsed after the Exit Open/Close Motor (M6-FN) is energized (beginning of shutter-opening operation).
Page 708: C1190: Aligning Plate 1 Drive Failure
Field Service Ver. 1.0 Aug. 2005 10. Malfunction code 10.2.2 C1190: Aligning Plate 1 Drive Failure 10.2.3 C1191: Aligning Plate 2 Drive Failure Relevant Electrical Parts Alignment Motor 1 (M4-FN) Main Control Board (PWB-A FN) Alignment Motor 2 (M5-FN) Alignment Home Position Sensor 1 (PC6-FN) Alignment Home Position Sensor 2 (PC7-FN) •...
Page 709: C11A0: Paper Holding Drive Failure
10. Malfunction code Field Service Ver. 1.0 Aug. 2005 10.2.4 C11A0: Paper Holding Drive Failure Relevant Electrical Parts Exit Paddle Solenoid (SL2-FN) Main Control Board (PWB-A FN) Exit Paddle Home Position Sensor (PC11-FN) WIRING DIAGRAM Step Action Location Control Signal (Electrical Component) Check the SL2-FN connector for proper connection and correct as...
Page 710: C11A3: Shutter Drive Failure
Field Service Ver. 1.0 Aug. 2005 10. Malfunction code 10.2.6 C11A3: Shutter Drive Failure Relevant Electrical Parts Exit Open/Close Motor (M6-FN) Elevator Board (PWB-B FN) Shutter Home Position Sensor (PC16-FN) Main Control Board (PWB-A FN) WIRING DIAGRAM Step Action Location Control Signal (Electrical Component) Check the M6-FN connector for...
Page 711: C11B2: Staple Drive Failure
10. Malfunction code Field Service Ver. 1.0 Aug. 2005 10.2.8 C11B2: Staple Drive Failure Relevant Electrical Parts Staple Unit Main Control Board (PWB-A FN) WIRING DIAGRAM Step Action Location Control Signal (Electrical Component) Check the Staple unit connector for proper connection and correct as necessary.
Page 712: Cc155: Finishing Option Flash Rom Failure
Field Service Ver. 1.0 Aug. 2005 10. Malfunction code 10.2.10 CC155: Finishing Option Flash ROM Failure Relevant Electrical Parts Main Control Board (PWB-A FN) WIRING DIAGRAM Step Action Location Control Signal (Electrical Component) Disconnect and then connect the power cord. Turn OFF the Main Power Switch, wait for 10 sec.
Page 713 10. Malfunction code Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 714 SERVICE MANUAL FIELD SERVICE MT-501 2005.08 Ver. 1.0 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 715 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 716 Field Service Ver. 1.0 Aug. 2005 CONTENTS MT-501 General Product specification ....................1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 2.1.1 Cleaning of the Roller and Roll ..............3 Other ........................4 Disassembly/Adjustment prohibited items ............4 Disassembly/Assembly list (Other parts) ..............
Page 717 Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 718: Product Specification
Field Service Ver. 1.0 Aug. 2005 1. Product specification General Product specification A. Type Name Mail Bin Kit Installation Install at the top section of the Finisher Elevator Tray. Number of Bins 4 bins Number of Sheets Stored per Bin 125 sheets (80 g/m Storable Paper Plain paper (56 to 90 g/m...
Page 719 1. Product specification Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 720: Periodical Check
Field Service Ver. 1.0 Aug. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of Maintenance represents the isopropyl alcohol. 2.1.1 Cleaning of the Roller and Roll 1. Open the Right Door. 2.
Page 721: Other
3. Other Field Service Ver. 1.0 Aug. 2005 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
Page 722 Field Service Ver. 1.0 Aug. 2005 3. Other Disassembly/Assembly list (Other parts) Section Part name Ref. page Rear Cover Front Cover Exterior parts Upper Cover Right Door Paper Output Tray Disassembly/Assembly procedure 3.3.1 Rear Cover/Right Door 4510F2C504DA 1. Remove the screw [1] and remove the Rear Cover [2]. 2.
Page 723: Front Cover/Upper Cover/Paper Output Tray
3. Other Field Service Ver. 1.0 Aug. 2005 3.3.2 Front Cover/Upper Cover/Paper Output Tray 4510F2C505DA 1. Remove the screw [1] and remove the Front Cover [2]. 2. Remove the Rear Cover. 3. Remove the Upper Cover [3]. 4. Remove the Paper Output Trays [4]. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 724: Adjustment/Setting
Field Service Ver. 1.0 Aug. 2005 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 725: I/O Check
5. I/O check Field Service Ver. 1.0 Aug. 2005 I/O check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
Page 726 Field Service Ver. 1.0 Aug. 2005 5. I/O check 5.2.2 I/O check list Operation characteristics/ Panel display Symbol Panel display Part/Signal name Paper Passage 1 Paper Paper not PC10-MK Lower Transport Sensor (Mail Bins) present present Paper Passage 2 Paper Paper not PC9-MK Upper Transport Sensor...
Page 727: Test Mode Operations
6. Test Mode Operations Field Service Ver. 1.0 Aug. 2005 Test Mode Operations Entering Function Mode 1. Display the Tech. Rep. Mode screen. For details of how to display the Service Mode screen, see the Adjustment/Setting of the main unit service manual. 2.
Page 728: Troubleshooting
Field Service Ver. 1.0 Aug. 2005 7. Jam Display Troubleshooting Jam Display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the Touch Panel of the main unit. 4510F4E503DA Misfeed location Misfeed access location Action Vertical Transport Section...
Page 729: Sensor Layout
7. Jam Display Field Service Ver. 1.0 Aug. 2005 Sensor layout 4510F4C501DA Upper Transport Sensor PC9-MK Lower Transport Sensor PC10-MK Transport Sensor PC5-FN EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 730: Solution
Field Service Ver. 1.0 Aug. 2005 7. Jam Display Solution 7.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage pro- cedures.
Page 731: Transport Section Misfeed
7. Jam Display Field Service Ver. 1.0 Aug. 2005 7.3.2 Transport Section Misfeed A. Detection timing Type Description The Lower Transport Sensor (PC10-MK) is not blocked even after the set period of time has elapsed after the Transport Sensor (PC5-FN) is unblocked by the paper.
Page 732 SERVICE MANUAL FIELD SERVICE SD-502 2005.08 Ver. 1.0 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 733 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 734 Field Service Ver. 1.0 Aug. 2005 CONTENTS SD-502 General Product specifications ..................... 1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 2.1.1 Cleaning of the Rollers and Rolls..............3 Service tool ......................3 CE Tool list......................3 Other ........................
Page 735 Field Service Ver. 1.0 Aug. 2005 Fold Angle Adjustment ..................23 Fold Position Adjustment ..................24 Center Staple Angle Adjustment ................ 25 Center Staple Position Adjustment..............26 Troubleshooting Jam Display......................27 Misfeed Display ....................27 Sensor layout...................... 27 Solution ......................28 9.3.1 Initial Check Items ..................
Page 736: Product Specifications
Field Service Ver. 1.0 Aug. 2005 1. Product specifications General Product specifications A. Type Name Saddle Sticher SD-502 Type Built into the Finisher Installation Screwed to the Finisher Document Alignment Center Center parallel two points Stapling Function No. of sheets to be stapled together: 2 to 15 B.
Page 737 1. Product specifications Field Service Ver. 1.0 Aug. 2005 Blank Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
Page 738: Periodical Check
Field Service Ver. 1.0 Aug. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of Maintenance represents the isopropyl alcohol. 2.1.1 Cleaning of the Rollers and Rolls 1. Using a soft cloth dampened with alcohol, wipe the roller [1] and roll [2].
Page 739: Other
4. Other Field Service Ver. 1.0 Aug. 2005 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...
Page 740: Disassembly/Assembly List (Other Parts)
Field Service Ver. 1.0 Aug. 2005 4. Other Disassembly/Assembly list (Other parts) 4.2.1 Disassembly/Assembly parts list Section Part name Ref.Page Paper Output Tray Front Cover Exterior parts Upper Cover Rear Cover Saddle Unit Unit Crease Unit Stapler Unit In & Out Guide Drive Motor Others Crease Roller Disassembly/Assembly procedure...
Page 741: Rear Cover
4. Other Field Service Ver. 1.0 Aug. 2005 4.3.2 Rear Cover 4511F2C501DA 1. Remove two screws [1], and remove the Rear Cover [2]. 4.3.3 Upper Cover 1. Remove the Front Cover. 2. Remove the Rear Cover. 3. Remove four screws [1], and remove the Upper Cover [2].
Page 742: Saddle Unit
Field Service Ver. 1.0 Aug. 2005 4. Other 4.3.4 Saddle Unit 1. Remove the screw [1], and remove the Connector Cover [2]. 4511F2C503DA 2. Remove the screw [3], and remove the ground wire [4]. 3. Unplug two connectors [5]. 4511F2C504DA 4.
Page 743: Crease Unit
4. Other Field Service Ver. 1.0 Aug. 2005 4.3.5 Crease Unit 1. Remove the Saddle Unit. 2. Remove the Elevator Tray. For details, see FS-508 Service Manual. 3. Remove the Horizontal Transport Unit. For details, see FS-508 Service Manual. 4. Remove four screws [1], and remove the Horizontal Transport Upper Cover [2].
Page 744: Stapler Unit
Field Service Ver. 1.0 Aug. 2005 4. Other 8. Remove two screws [8], and remove the Crease Unit [9]. 4511F2C512DA 4.3.6 Stapler Unit 1. Remove the Saddle Unit. 2. Remove the Paper Output Tray. 3. Remove the Front Cover. 4. Remove the Rear Cover. 5.
Page 745 4. Other Field Service Ver. 1.0 Aug. 2005 11. Remove the harness from the wire [11] saddle. 12. Unplug four connectors [7]. 13. Remove the C-ring [8], and remove the bearing [9]. 14. Remove five screws [10], and remove the Drive Unit [11]. [10] [10] 4511F2C517DA...
Page 746 Field Service Ver. 1.0 Aug. 2005 4. Other 20. Remove the screw [18], and remove the lock release lever [19]. [19] [18] 4511F2C522DA 21. Remove eight screws [20], and [20] [20] remove the Lower Cover [21]. [21] [20] [20] 4511F2C523DA 22.
Page 747 4. Other Field Service Ver. 1.0 Aug. 2005 Precaution for Clincher Reinstallation • When the Clincher is installed, the position of the Stapler and the Clincher will be misaligned. Be sure to perform the following adjustment. 1. Use three screws [1] to temporary fix the Clincher [2].
Page 748: In & Out Guide Drive Motor
Field Service Ver. 1.0 Aug. 2005 4. Other 6. Tighten six screws [10]. NOTE • Turn the gear again and check to see that the protrusion of the [10] Clincher smoothly fits into the [10] recess in the jig. 7. Turn the gear and remove the jig. 4511F2C554DA 4.3.7 In &...
Page 749 4. Other Field Service Ver. 1.0 Aug. 2005 11. Remove eight screws [11], and [11] [11] remove the Lower Cover [12]. [12] [11] [11] 4511F2C528DA 12. Remove the wire saddle [13], and unplug two connectors [14]. [13] [14] 4511F2C529DA 13. Remove the screw [15], and remove the In &...
Page 750: Crease Roller
Field Service Ver. 1.0 Aug. 2005 4. Other Precaution for In & Out Guide Drive Motor Reinstallation 4511F2C533DA 1. Press the two In & Out Guides [1] in and check that they touch the stopper [2] simulta- neously. 2. Check that pins [4] can be inserted through the positioning holes [3] (3 holes) of the In &...
Page 751 4. Other Field Service Ver. 1.0 Aug. 2005 4. Remove two screws [5], and remove the Chopper Assy [6]. 4511F2C536DA • Install the Chopper Assy in the direction shown in the left figure. Rear Front 4511F2C537DA 5. Remove three C-rings [7], and remove three gears [8].
Page 752 Field Service Ver. 1.0 Aug. 2005 4. Other 8. Remove two screws [13], and remove the Rear Holder [14]. [14] [13] 4511F2C541DA 9. Remove the gear [15] of Crease [16] Roller 1, and remove the Lower Guide Plate [16]. [15] 4511F2C542DA •...
Page 753 4. Other Field Service Ver. 1.0 Aug. 2005 12. Remove the gear [25] of Crease [26] Roller 2, and remove the Lower Guide Plate [26]. [25] 4511F2C545DA NOTE [29] [28] • When installing the gear [27] to the [27] Lower Guide Plate [28], insert the gear [27] at an angle and use care not to break the tabs [29].
Page 754: Adjustment/Setting
Field Service Ver. 1.0 Aug. 2005 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 755: I/O Check
6. I/O Check Field Service Ver. 1.0 Aug. 2005 I/O Check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
Page 756 Field Service Ver. 1.0 Aug. 2005 6. I/O Check 6.2.2 I/O check list A. Finisher (SD-502) Operation characteristics/ Panel display Symbol Panel display Part/Signal name Paper Paper not PC20-SK Exit (Saddle) Saddle Exit Sensor present present Paper Paper not PC21-SK Saddle Empty Saddle Tray Empty Sensor present...
Page 757: Test Mode
7. Test mode Field Service Ver. 1.0 Aug. 2005 Test mode Entering Function Mode 1. Display the Tech. Rep. Mode screen. For details of how to display the Tech. Rep. Mode screen, see the Adjustment/Setting of the main unit service manual. 2.
Page 758: Mechanical Adjustment
Field Service Ver. 1.0 Aug. 2005 8. Mechanical adjustment Mechanical adjustment Fold Angle Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the Crease Unit has been replaced. • When a slant occurs in the crease. 1.
Page 759: Fold Position Adjustment
8. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Fold Position Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the Crease Unit has been replaced. • When a deviation occurs in the crease. •...
Page 760: Center Staple Angle Adjustment
Field Service Ver. 1.0 Aug. 2005 8. Mechanical adjustment Center Staple Angle Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When Staple Unit 1 or 2 has been replaced. • When a slant occurs in the position of the center staple. 1.
Page 761: Center Staple Position Adjustment
8. Mechanical adjustment Field Service Ver. 1.0 Aug. 2005 Center Staple Position Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When Staple Unit 1 or 2 has been replaced. • When center staple position is misaligned. •...
Page 762: Troubleshooting
Field Service Ver. 1.0 Aug. 2005 9. Jam Display Troubleshooting Jam Display Misfeed Display • When a paper misfeed occurs, the misfeed message, misfeed location, and paper loca- tion are displayed on the Touch Panel of the machine. 4511F4E502DA Display Misfeed Location Misfeed processing location Action...
Page 763: Solution
9. Jam Display Field Service Ver. 1.0 Aug. 2005 Solution 9.3.1 Initial Check Items • When a paper misfeed occurs, first make checks of the following initial check items Check Item Action Does paper meet product specifications? Change paper. Change paper. Is paper curled, wavy, or damp.
Page 764: Staple Unit Misfeed
Field Service Ver. 1.0 Aug. 2005 9. Jam Display 9.3.3 Staple Unit Misfeed A. Detection Timing Type Description The Staple Home Position Sensor in the Staple Unit is not blocked even Staple Unit misfeed after the set period of time has elapsed after the Staple Motor rotates for- detection ward, and then the Staple Motor rotates backward, and the Staple Home Position Sensor in the Staple Unit is blocked within the set period of time.
Page 765: Paper Bundle Exit Misfeed
9. Jam Display Field Service Ver. 1.0 Aug. 2005 9.3.4 Paper Bundle Exit Misfeed A. Detection Timing Type Description The Storage Tray Detecting Sensor (PC8-FN) is not unblocked even after the set period of time has elapsed after the Exit Motor (M1-FN) is ener- gized.
Page 766: 10. Malfunction Code
Field Service Ver. 1.0 Aug. 2005 10. Malfunction code 10. Malfunction code 10.1 Trouble code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the Touch Panel.
Page 767 10. Malfunction code Field Service Ver. 1.0 Aug. 2005 10.2 Solution 10.2.1 C11A2: Saddle Exit Roller Pressure/Retraction Failure Relevant Electrical Parts Saddle Exit Open/Close Motor (M9-SK) Main Control Board (PWB-C SK) Saddle Exit Roller Home Position Sensor (PC18-SK) WIRING DIAGRAM Step Action Location...
Page 768 Field Service Ver. 1.0 Aug. 2005 10. Malfunction code 10.2.3 C11A5: Saddle In & Out Guide Motor Failure Relevant Electrical Parts In & Out Guide Motor (M13-SK) Main Control Board (PWB-C SK) In & Out Guide Home Sensor (PC23-SK) WIRING DIAGRAM Step Action Location...
Page 769 10. Malfunction code Field Service Ver. 1.0 Aug. 2005 10.2.5 C11B5: Side Staple 1 Drive Failure 10.2.6 C11B6: Side Staple 2 Drive Failure Relevant Electrical Parts Staple Unit 1 Main Control Board (PWB-C SK) Staple Unit 2 WIRING DIAGRAM Step Action Location Control Signal...
Page 770 © 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. © 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Printed in Japan Use of this manual should be strictly supervised to Use of this manual should be strictly supervised to DD4040PE1-1050 DD4040PE1-1050 avoid disclosure of confidential information.

This manual is also suitable for:

Bizhub 200 Bizhub 350

Konica Minolta bizhub 250 Service Manual

Field Service Total

Table of Contents

General

1 System Configuration

2 Product Specifications

3 Built-In Controllers

Maintenance

4 Periodical Check

5 Service Tool

6 Firmware Upgrade

7 Other

Adjustment/Setting

8 How to Use the Adjustment Section

9 Utility/Counter Mode

10 Adjustment Item List

11 Tech. Rep. Mode

12 Counters

13 Service Security Mode

14 Adjust Mode

15 Initial Mode

16 Mechanical Adjustment

17 Functions of Switches and Parts on Pwbs

Troubleshooting

18 Jam Display

19 Malfunction Code

20 Power Supply Trouble

21 Image Quality Problem

22 Abort Codes

23 Parts Layout Drawing

Appendix

24 Connector Layout Drawing

25 Timing Chart

Quick Links

Chapters

Troubleshooting

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Summary of Contents for Konica Minolta bizhub 250