Setup Confirmation; Calling The Maintenance; Calling The Center From The Administrator; Checking The Transmission Log - Konica Minolta bizhub 250 Service Manual

Field Service Ver. 1.0 Aug. 2005
11.11.4

Setup confirmation

• Follow the steps below to make sure that CS Remote Care has been properly set
up.
1. Call the Tech. Rep. Mode to the screen.
2. Touch [CS Remote Care].
3. Make sure that either [E-Mail] or [Modem], whichever has been selected, is displayed
on the screen.
11.11.5

Calling the Maintenance

• When CE starts maintenance, inputting the ID code of CE (seven digits: numbers which
CE can identify. They are controlled by the distributor.) will transmit the information to the
Center side and tells that the maintenance has started. When the maintenance is fin-
ished, touching [Maintenance is completed.] key will transmit the information to the Cen-
ter and tells that it is finished.
A. When starting the Maintenance
1. Select Tech. Rep. Mode and touch [CS Remote Care].
2. Touch [ID Code], and input ID Code.
3. Touch [ID Coke].
* The Start key blinks while maintenance is being carried out.
B. When finishing the Maintenance
1. Select Tech. Rep. Mode and touch [CS Remote Care].
2. Touch [Maintenance is completed.]
11.11.6

Calling the Center from the Administrator

• When the CS Remote Care setup is complete, the administrator can call the CS Remote
Care center.
1. From the setting menu, touch the keys in this order: [Admin. Management] → [Admin.
1] → [Call Remote Center].
2. Touch [Call Remote Center].
3. Press the Start key.
When the setup is not complete or another transmission is being carried out, the
Admin. transmission key will not be displayed, and the transmission is not available.
NOTE
• For transmitting data of the machine by calling the center on the specified date
and time, refer to the manual for CS Remote Care Center.
11.11.7

Checking the transmission log

• The transmission log list will be output to be checked.
1. Select [Tech. Rep. Mode] → [CS Remote Care], and touch [Detail setting].
2. Touch [Communication Log Print].
3. Load Tray 1 or Bypass tray with A4R paper.
4. When the Basic screen reappears after the Tech. Rep. mode has been exited, an out-
put of the communication log is produced.
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11. Tech. Rep. Mode
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