HP ProCurve 7000dl Series Basic Management And Configuration Manual page 510

Configuring Demand Routing for Primary ISDN Modules
Troubleshooting Demand Routing
Status Meaning
disconnected The interface is up but has
disconnected from the peer.
Settings on the demand interface
may be preventing the call from
connecting. For example, the
peer's caller ID does not match
number specified with the calling-
number command.
deactivated The interface may be up or down.
The CO has deactivated the
interface. The BRI interface may be
in the process of communicating
with the switch at the CO.
layer 1 down There is no activity on the ISDN
line.
getting TEI #1 The switch cannot identify the BRI
interface.
getting TEI #2 The switch cannot identify the BRI
interface (second B channel).
TEI #2 OK The switch is having trouble
bringing the interface up.
Getting SPID #2
8-72
Table 8-15. BRI Line Status
Miskeyed SPIDs and LDNs are the most common problems. Try reentering the
SPID and, if necessary, reloading the router so that the BRI interface will be
forced to re-initiate the handshaking process. Or enter maintenance reset
to reset the port hardware.
Remember, however, that the wrong configuration for the switch-type can also
cause the status to remain at "getting TE1 #1" or "getting TE1 #2." The switch-
type depends on the type of ISDN signaling the public carrier institutes on the
line, which depends on its software, not necessarily on the switch's
manufacturer.
Next Best Step
This status may indicate that an unauthorized peer tried to
connect to your router. If the peer is authorized, however,
check the settings on the BRI interface or demand interface
and change them as needed to allow the connection. Also,
check the configuration on the peer to ensure that its
settings allow a connection to this BRI interface.
Check with your service provider.
Check the physical hardware, including the cabling and wall
jack.
• Check for a miskeyed SPID1 and/or LDN.
• Verify that the isdn switch-type setting matches the
public carrier's signaling type.
• Check for a miskeyed SPID2 and/or LDN.
• If you should not have to enter a second SPID, the
interface may be configured for the wrong signaling type.
• Try resetting the connection. You may need to reload the
router, if possible.