Troubleshooting Supplicant Functionality - HP ProCurve 7000dl Series Basic Management And Configuration Manual

Controlling Management Access to the ProCurve Secure Router
The ProCurve Secure Router as an 802.1X Supplicant
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Troubleshooting Supplicant Functionality

If the ProCurve Secure Router is unable to access the 802.1X-secured network,
begin troubleshooting by checking the physical connection. Ensure that the
10Base-T or 100Base-T cable is connected and in the proper ports.
Check the supplicant status and make sure that it is enabled and that you have
entered the correct username and password. You can do this by entering the
following from the enable mode context:
Syntax: show port-auth supplicant [summary | interface <slot>/<port>]
ProCurve# show port-auth supplicant interface eth 0/1
This command displays the Local Supplicant mode (enabled or disabled), the
username and password that are configured, the interface's authorization and
connection status. The summary option displays all Ethernet interfaces, the
status of the supplicant (enabled or disabled), the supplicant's current state,
and whether the interface is authorized.
Debug the supplicant interface by entering:
Syntax: debug port-auth [general | packet {both | rx | tx} | supp-sm]
The general option displays messages when the port authentication configu-
ration changes. To view information on the packet exchange in transmit-only,
receive-only, or both directions, use the packet option. The supp-sm option
displays information on the supplicant state machine.
If you have entered the correct username and password, and you have checked
the physical connection and access is still denied, you may need to contact
the 802.1X-secured network's administrator. Then determine what other
authentication requirements may be needed and ensure that the administrator
did not miskey your supplicant username and password.