Avaya Communication Manager Administrator's Manual page 1703

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VDN Timed ACW Interval
When a value is entered in this field, an agent in auto-in work mode who receives a call from
this VDN is automatically placed into After Call Work (ACW) when the call drops. When the
administered time is over, the agent automatically becomes available. This field takes
precedence over the Timed ACW Interval field on the Hunt Group screen. When Meet-me
Conferencing is n, an asterisk (*) appears next to the field name, indicating that this field
follows VDN override rules when the system changes the "active" VDN for a call.
Valid entries
1 to 9999 or blank
Field descriptions for page 2 (Meet-me Conference is y)
The fields on this screen are displayed when the Meet-me Conference field on page 1 of the
Vector Directory Number screen is y.
Figure 600: Vector Directory Number screen (if the Meet-me Conference field is y)
change vdn nnnn
Conference Access Code:123456
Conference Controller:
Note:
If the vector for Meet-Me conferencing allows a new party to join a conference
Note:
immediately, and that party is joining as an H.323 ip trunk user, the caller might
not have talkpath with the others in the conference. To prevent this, include in the
vector a short delay before a new party joins the Meet-Me conference, such as a
step to collect digits, a 1-second delay, or play an announcement. Since Meet-Me
vectors are always configured with announcements and digit collections, this
should rarely be an issue.
Usage
Enter the number of seconds the agent should remain in ACW following
the call.
VECTOR DIRECTORY NUMBER
MEET-ME CONFERENCE PARAMETERS
Conference Type: expanded
Route-to Number:
Vector Directory Number
Page
2 of x
Issue 2.1 May 2006
1703

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