International Returns - Spectra Logic T-Series Spectra T120 User Manual

International Returns

Caution:
You must package the component in the box provided by
Spectra Logic, making sure to use all of the packing materials
provided to prevent damage during shipment.
Failure to properly package the component may result in
damage to the component. If a component is damaged in
shipping due to improper packing, the warranty on the
component is void.
Spectra Logic arranges for return shipment when a request is made to International
Shipping (see the contact information below).
1. Fill out your portion of the International Shipping Instructions form, available
on the Spectra Logic Web site.
• Go to www.SpectraLogic.com.
• Select Service and Support > Contracts & Services > Returns Shipping (RMA).
• The International Shipping Instructions form is located in approximately the
middle of the page.
2. Return the form to Spectra Logic in one of the following ways:
E-mail: intlreturns@spectralogic.com
Fax: 303.939.8844
Post: Spectra Logic
International Returns
1700 N 55th Street
Boulder CO 80301
USA
3. When you receive confirmation from Spectra Logic, follow the instructions given
to prepare the component for pickup by the shipper.
Chapter 9. Returning Components
52