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Spectra Logic T-Series Spectra T120 User Manual

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Spectra T120 Library
User Guide
P.N. 90950000 Revision C

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Summary of Contents for Spectra Logic T-Series Spectra T120

  • Page 1 Spectra T120 Library User Guide P.N. 90950000 Revision C...

  • Page 2: Spectra Logic Contact Information

    In no event shall Spectra Logic be liable for any loss of profits, loss of business, loss of use or data, interruption of business, or for indirect, special, incidental or consequential damages of any kind, even if Spectra Logic has been advised of the possibility of such damages arising from any defect or error.
  • Page 3 License You have acquired a Spectra T120 library that includes software owned or licensed by Spectra Logic from one or more software licensors (“Software Suppliers”). Such software products, as well as associated media, printed materials and online or electronic documentation (“Software”) are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.

  • Page 4: Warnings And Cautions

    Datencartridges führen. AC Power Warning: Risk of electrical shock. Use caution when working within the library. Spectra Logic recommends turning off the power to the library before working within the library. Warnung: Es besteht das Risiko eines Stromschlags. Gehen Sie äußerst vorsichtig vor, wenn Sie der Library bearbeiten.

  • Page 5: Table Of Contents

    Contents Contents Chapter 1. Introduction Chapter 2. Architecture and Configuration Overview Architecture Overview ..........11 Interface Architecture .
  • Page 6 Contents Chapter 5. Partitioning and Connecting to a Host Partitioning a Library with Direct-Attach Drives ......47 Partitioning a Library with an F-QIP .
  • Page 7 Contacting Spectra Logic Sales ........
  • Page 8 Compatibility ........... .146 Library Data Storage Capacity and Throughput ......147 Tape Drive Specifications .

  • Page 9: Chapter 1. Introduction

    (F-QIP), as well as a knowledge of technical tasks such as configuring operating systems and installing drivers. Related Publications These publications are also available from Spectra Logic: • The Spectra T120 Library Release Notes (P.N. 90950001) provides the most up-to-date information about the library, drives, and media.
  • Page 10 Chapter 1. Introduction...

  • Page 11: Chapter 2. Architecture And Configuration Overview

    2 Architecture and Configuration Overview Architecture Overview The architecture in the Spectra T120 library provides maximum configurability and ease of use in an enterprise-class system. To take full advantage of the library’s versatility, read this overview of the library’s technology and features: •...
  • Page 12 F-QIP can be configured so that all drives are visible through both ports; such a configuration is typically used in a shared storage environment or an environment with failover capabilities. Note that if drives are visible to multiple servers, your backup software must support this visibility;...

  • Page 13: Partitions

    SLS is a library option that can be added with the purchase of an activation key code from Spectra Logic. Once SLS is enabled, no external software or hardware tools are required to manage mixed media within the library. The library can be configured as a single partition or in multiple partitions.

  • Page 14: Library Management

    In some environments, partitioning into multiple virtual libraries is crucial to data center efficiency and growth. For example, multiple partitions are extremely useful in the following situations: • If the environment uses multiple backup software packages, each software package requires its own dedicated library. Instead of maintaining multiple physical libraries—one per backup package—the data center can use a single Spectra T120 library with multiple partitions, in which each partition appears to the software as a dedicated library.
  • Page 15 Chapter 2. Architecture and Configuration Overview The Library Controller On the front of the library, the Library Controller (LC) is a large color touch screen with an intuitive graphical user interface. With the LC, you can configure and maintain the library and handle all daily operations.

  • Page 16: Expansion And Upgrades

    You may order and install additional power supplies for failover and redundancy. One free USB storage device is included with every Spectra T120 Library purchase. You may elect to purchase additional USB storage devices that you can use when upgrading the Spectra T120 library’s firmware, or as a troubleshooting tool for use as instructed...

  • Page 17: Chapter 3. Unpacking And Installation

    3 Unpacking and Installation Overview The following sections describe steps involved in unpacking and initial library configuration: • Unpacking, below • Noting the Components to be Installed on page 22 • Mounting the Library into the Rack on page 23 •...
  • Page 18 Preparing the Unpacking Location Note: Make sure that you have a work space area prepared before you remove the library from the crate Set the crate in a location that gives you 10 feet of access at the both the front and back to safely unpack the library.
  • Page 19 Caution: Do not unpack the library if Tip N Tell or Shockwatch has been tripped. Contact both the shipping company and Spectra Logic. 3. Use the scissors to cut the plastic bands holding the library and its boxes to the crate (Figure 3-2).

  • Page 20: Remove The Internal Packaging

    4. Remove the protective cardboard corners, and set aside the drive box(es) and rail kit (Figure 3-3). Figure 3-3 The library with the drive boxes and rail kit identified. 5. Remove the top and sides of the box used to enclose the library. 6.
  • Page 21 3. Open the front door and remove the shipping screw holding the robotic picker in place. Figure 3-4 The shipping screw. 4. Re-attach the shipping screw to its storage location, located about two inches in front of the shipping location. Keep the screw here in case you need to move the library again.

  • Page 22: Noting The Components To Be Installed

    Noting the Components to be Installed Each library is unique, depending on the specific configuration ordered. At a minimum, your library has at least one drive. Unpack and identify the components that shipped with the library. You typically won’t have all of the components listed below. Drives The Spectra T120 library supports multiple types of media and drives, including: •...

  • Page 23: Mounting The Library Into The Rack

    Mounting the Library into the Rack Note: If you’re not rack mounting the library, go to page 29. Warning: Do not load the library components until after it is installed in the rack. The library weighs 160 lbs. (72.57 kg) when empty. Use at least three people when moving the library.

  • Page 24: Preparing The Library

    Preparing the Library Install Sliders 1. Use the two sliders and fourteen 10-32 x 1/2-inch screws. 2. Attach a slider to both sides of the library near the bottom. Note: There are eight holes on the bottom of the library and seven holes on the slider.

  • Page 25: Preparing The Rack

    Preparing the Rack Caution: Make sure that the rack has at least 3 ft. of access at both the front and back for further installation and later maintenance. 1. Referring to Figure 3-7, step 1, measure the depth of your rack. Then attach one rail to one rail extension bracket using four flat-head screws and four 10-32 nuts at the required depth.
  • Page 26 Adjust the rails and extension brackets to the depth of your rack. Then, attach them together with four flat-head screws and four nuts at that depth. Figure 3-7 Detail of the prepared rack prior to installing the library. Chapter 3. Unpacking and Installation Attach rails to the rack using two screws and two clip-on nuts.
  • Page 27 Install the Library Into the Rack Warning: The library is heavy, 160 lbs. (72.57 kg) when empty. Use three people to help move the library into the rack. Warnung: Die Library hat ein sehr hohes Gewicht. Bewegen Sie sie nur mit Hilfe wenigstens drei Personen und vermeiden Sie, die Library zu kippen.
  • Page 28 4. Next, locate the spring hinge on the upper left hand side of the door, and pull down (Figure 3-9). Figure 3-9 The library spring hinge. 5. With the spring hinge down, pull out on the library door and lift it up off the bottom door hinge and set the door safely aside.

  • Page 29: Powering On

    Powering On 1. Locate the power inlet and power switch on the rear of the library (Figure 3-11). Figure 3-11 Location of the power inlet and the power switch. 2. If you purchased an additional power supply for redundancy, install it now. If you do not have an additional power supply, go to Step 3.
  • Page 30 5. Press and hold the soft power button (Figure 3-12) for two to three seconds or until the blue light on the button changes state. Library Controller EE port Figure 3-12 The library’s front panel and soft power button. The power-on sequence begins; this process takes about five minutes while the library initializes all components.
  • Page 31 Logging In for the First Time As the library initializes, the LC’s main login screen appears (Figure 3-13). Figure 3-13 The LC’s main login screen, with the Keyboard icon called out. 1. Select the screen’s Keyboard icon; a keyboard displays on the bottom of the front panel.

  • Page 32: Interpreting The Library Controller

    Chapter 3. Unpacking and Installation Interpreting the Library Controller After you log in and the library finishes initializing, the LC displays the library’s General Status screen (Figure 3-14). The LC on the library’s front panel is a touch screen. When accessed using the Remote Library Controller (RLC), you can select the toolbars and icons using the mouse and keyboard attached to your computer.
  • Page 33 Chapter 3. Unpacking and Installation The General toolbar provides access to the most commonly used screens and functions: General Status, Inventory, and Import/Export. Progress Bars If a horizontal progress bar displays along the bottom third of the screen (Figure 3-15), the library is busy processing a command.
  • Page 34 Chapter 3. Unpacking and Installation...

  • Page 35: Chapter 4. Installing And Cabling Components

    4 Installing and Cabling Components Overview The following sections describe steps involved in initial library configuration: • Installing Components on page 36, which includes: • Installing QIPs on page 37 • Installing Drives on page 40 General information about library architecture and concepts—including QIPs and drives—is discussed in 2 Architecture and Configuration Overview.

  • Page 36: Installing Components

    Installing Components Review the Noting the Components to be Installed on page 22 that lists the components shipped with the library. The following diagram (Figure 4-2) of the back of the library shows where to install the QIPs and drives QIP bay QIP cover plate...

  • Page 37: Component Locations

    Component Locations Every QIP, QIP bus, and drive has a location number and is numbered from the bottom up. You will need to know the component location when you are configuring the library. Though it is not necessary, it may be helpful to install components logically, i.e., if you have one QIP and two drives, you would want to install the QIP in QIP slot 1 and the drives in drive slots 1 and 2.
  • Page 38 2. Go to the LC. Make sure you are logged in as an administrator or super user. Select Configuration > Controllers. The Controllers screen appears (Figure 4-3). Figure 4-3 The Controllers screen. 3. Select Add next to the location where you intend to place the QIP. A feedback window appears, as shown in Figure 4-4.
  • Page 39 5. Return to the LC, then select OK. The library now recognizes the QIP (Figure 4-5). Figure 4-5 The Controllers screen, showing F-QIP1 installed. Note: Each QIP supports up to four drives. If you have 2 QIPs, you may set up the bottom QIP to handle the adjacent four drives, and the top QIP to handle the top two drives, or alternately, set up each QIP to support three adjacent drives.

  • Page 40: Installing Drives

    Installing Drives Drives are numbered starting with Drive 1 in the bottom slot. Users typically choose to load the drives from the bottom slot up. 1. Locate the drive to be installed. Hold the drive sled by the handle and remove it from its anti-static bag.
  • Page 41 3. Select Add next to the location where you intend to place the drive. The Drive Cabling screen appears. Figure 4-7 The Drive Cabling Screen. 4. Choose one of the following three options for cabling the drive. Caution: Do not cable or insert the drive yet. Only choose the method of cabling from the following options.
  • Page 42 Chapter 4. Installing and Cabling Components i. Host (directly connected to another machine) • If you do not have a QIP, directly attach the drive to a host. To do this you will simply attach a SCSI cable directly to the drive from the host as outlined in Cabling a Direct-Attach Drive on page 61.
  • Page 43 Chapter 4. Installing and Cabling Components ii. Connected to QIP: • If you have a QIP, you can cable the drive directly to the QIP by attaching the drive to the one of the four bus locations using the 18-inch SCSI cable provided.
  • Page 44 iii. Daisy-chain: • Whether you have a QIP or direct-attached drives, or both, you can also daisy-chain additional drives. • Example: Connect the drive in drive slot 5 to the drive in drive slot 4. Connect to host or switch. Drive 4 attached to QIP 1 bus 4.
  • Page 45 8. Go to the back of the library and add the drive to the appropriate slot. Cable it to match your selection in Step 5. 9. Once the drive is securely in place and cabled, go back to the LC and select OK on the Feedback Required screen.
  • Page 46 Chapter 4. Installing and Cabling Components...

  • Page 47: Chapter 5. Partitioning And Connecting To A Host

    5 Partitioning and Connecting to a Host The following sections describe steps involved in connecting the library to a host and partitioning the library: • Partitioning a Library with Direct-Attach Drives on page 47 • Partitioning a Library with an F-QIP on page 51 General information about library architecture and concepts—including QIPs, drive visibility, and other partition fields—is discussed in Chapter 2.
  • Page 48 Chapter 5. Partitioning and Connecting to a Host 1. Make sure that you are logged in as a user with superuser or administrator privileges. To change user types, select Security > Switch User, then log in as a new user. 2.
  • Page 49 1. The Slots and Drives screen (Figure 5-4) appears. Figure 5-4 The Slots and Drives screen. 2. Use the Slots and Drives screen to enter the number of storage slots to assign to this partition. When creating a single partition, make sure to assign all available slots and drives to this partition.
  • Page 50 Chapter 5. Partitioning and Connecting to a Host 4. Select next, the Save Partition screen appears (Figure 5-5). Figure 5-5 The Save Partition screen. 5. Review the data and confirm that all settings are correct for this partition. • If the configuration is correct, proceed to Step 6. •...

  • Page 51: Partitioning A Library With An F-Qip

    Partitioning a Library with an F-QIP Preparing for the Partition Before configuring a partition for a library with a QIP, follow the procedures in this section. 1. Identify: • The name of the partition • The drives visible to the library robotics (that is, whether the robotics directly access more than one drive).
  • Page 52 Initial Partition Settings 1. Select New. The Name and Media Type screen (Figure 5-7) appears. Figure 5-7 The Name and Media Type screen. 2. Enter a unique name for this partition in the Name field. 3. Select the media type for this partition. Note: As necessary or as directed by Technical Support, you can create your own emulation and device ID setting.
  • Page 53 5. The Slots and Drives (Figure 5-9) screen displays. Figure 5-9 The Slots and Drives screen. 6. Use the Slots and Drives screen (Figure 5-9) to enter the number of storage slots to assign to this partition. Check the box next to each listed drive to be dedicated to this partition, in this case, Drive 1.
  • Page 54 Defining Network Configuration Use the Exporting F-QIP Configuration screen, below, to define the Fibre mode used on the network to which the QIP is attached. Figure 5-10 The Exporting F-QIP Configuration screen, Port A. 1. Choose one of these combinations: •...
  • Page 55 Note: If this QIP is not fully populated with drives, but another QIP in this partition is, specify visibility for all drives, including the unpopulated ones. 4. When you finish defining ports, select Next. The Drive Visibility screen displays (Figure 5-11 on page 55). Defining Drives for Robotic Control by the Host The F-QIP has an any-to-any relationship between the QIP’s drives and the QIP’s two ports.
  • Page 56 2. Repeat to configure the second port, or select Next. Confirm and Save Partition Settings The Save Partition screen appears (Figure 5-12). Figure 5-12 The Save Partition screen. 1. Review the data and confirm that all settings are correct for this partition’s configuration.

  • Page 57: Editing An Existing Partition

    2. Select Save. The library requires several minutes to store the configuration information, after which the Shared Library Services screen displays (Figure 5-13 on page 57) showing the new partition. 3. To attach the library to a host, go to Cabling the F-QIP on page 61. Editing an Existing Partition To edit an existing library partition, follow these steps.
  • Page 58 Chapter 5. Partitioning and Connecting to a Host 2. Select either Summary or Edit; this procedure illustrates both, starting with Summary. i. Select Summary next to the partition that you want to edit. The Partition Settings screen appears (Figure 5-14), showing all information related to the selected partition.

  • Page 59: Deleting A Partition

    Deleting a Partition After you delete a partition, the drives and slots used by that partition can be reassigned to an existing partition, or used in a new partition. To delete an existing partition, follow these steps. 1. From the toolbar menu, select Configuration > Partitions. The Shared Library Services screen appears (Figure 5-13 on page 57).
  • Page 60 User Defined, then enter the Vendor and Model in the appropriate fields. Note: Spectra Logic recommends using the preset SPECTRA T120. 3. Select Next. The Drives and Slots screen displays. Continue with the standard partition configuration as defined in Initial Partition Settings on page 52.

  • Page 61: Cabling A Direct-Attach Drive

    Cabling a Direct-Attach Drive 1. Use a SCSI cable to attach the drive directly to the host. Caution: Make sure that the SCSI ID you chose for the drive does not conflict with any SCSI IDs attached to the host. Cabling the F-QIP Once you have configured the library for an F-QIP and prepared it for operation, you are ready to connect the library to a SAN or directly to a Fibre HBA.
  • Page 62 The F-QIP provides two SFP ports on the rear panel, to connect the library to the host systems. The different GBIC and SFP types and corresponding cables and connectors are shown below. Contact your Spectra Logic representative for more information or about converting to a different connector type. Cables and SFP Connectors Figure 5-19 Optical LC SFP.

  • Page 63: Chapter 6. Loading Media And More Configuration

    6 Loading Media and More Configuration The following sections describe steps involved in configuring the library: • Importing Cartridges into the Library on page 63 • Configuring Library Users on page 65 • Configuring General Library Functions on page 68 •...
  • Page 64 Chapter 6. Loading Media and More Configuration 3. Select Bulk Load. A confirmation screen displays. Select Yes to confirm the loading of media elements into the partition. 4. When the EE port opens, load media into the EE port and select Continue. The library closes the EE port automatically.

  • Page 65: Configuring Library Users

    Configuring Library Users Every library user is assigned to a group with its own set of predefined library privileges. Refer to the definitions of the various user types in Group Privileges/Security. Use the Security toolbar (shown in Figure 6-3) to configure library users;...
  • Page 66 Adding a New User To add a new user, follow these steps. 1. Make sure that you are logged in as a member of the superuser group. If you are not logged in as a member of the superuser group, select Security > Switch User; then log in as a superuser.
  • Page 67 Editing an Existing User To change settings for an existing user, follow these steps. 1. Make sure that you are logged in as a superuser. If you are not logged in as a superuser, select Security > Switch User; then log in as a superuser. 2.

  • Page 68: Configuring General Library Functions

    Configuring General Library Functions Use the Other Settings portion of the System Setup screen (Figure 6-5) to configure the library’s system settings, described in the following sections: • Library Name on page 68 • Refresh Rate on page 69 • Network Settings for Library Notifications and E-mail on page 69 •...
  • Page 69 Refresh Rate The refresh rate is the rate at which the LC regularly refreshes information for viewing by the user. The default refresh rate is 60 seconds. To change the refresh rate for the LC, follow these steps. 1. Under Other Settings in the System Setup screen (Figure 6-5), use the Refresh drop-down menu to select a scheduled interval time.
  • Page 70 2. Determine which type of addressing the library network uses, then either: • Select Static Address (highly recommended): • Enter the static address in the Static Address field. Note that if you enter this value while Static Address is not selected, the library ignores the value and instead uses DHCP.
  • Page 71 To configure mail recipients, follow these steps. 1. From the System Setup screen (Figure 6-5 on page 68), select Edit next to Mail Users. The Mail Recipients screen appears (Figure 6-7). Figure 6-7 The Mail Recipients screen. 2. In the To field, enter the e-mail address of the party to receive messages. Be sure to use the full address with the @ symbol, and do not use any spaces within the e-mail address.

  • Page 72: Configuring Autosupport

    AutoSupport option. • A system setup that includes the library’s IP address, subnet, proxy server, etc. If you have any questions, contact Spectra Logic Technical Support using the information in Technical Support Contact Information on page 126. Note: If you have RLC enabled, Spectra Logic recommends using it to configure and use AutoSupport;...
  • Page 73 Creating AutoSupport Profiles Follow these steps to create profiles for data center staff who attend to the library— more specifically, for anyone assigned to work with SpectraGuard support staff to troubleshoot problems. 1. Log in as a superuser. 2. Use the toolbar menu to select Maintenance > AutoSupport; the AutoSupport Profiles screen appears (Figure 6-8).
  • Page 74 Chapter 6. Loading Media and More Configuration 3. Select New Profile; the Company Information screen appears (Figure 6-9). In this and all subsequent screens, shown here, make sure to fill out all required fields noted by an asterisk. Figure 6-9 The Company Information screen. This completes creating a profile.
  • Page 75 Editing AutoSupport Profiles Follow these steps to edit profiles that you have already created. 1. Log in as a superuser. 2. Use the toolbar menu to select Maintenance > AutoSupport; the AutoSupport Profiles screen appears (Figure 6-10). 3. Select Edit Profile corresponding to the contact you want to edit; the Company Information screen appears.
  • Page 76 Chapter 6. Loading Media and More Configuration...

  • Page 77: Chapter 7. Using The Library

    7 Using the Library This chapter reviews using the library, including overviews and best practices: • Library Controller Overview, below • Best Practices: Logging On and Off on page 78 • Best Practices: Media Handling on page 80 • Displaying Inventory on page 80 •...

  • Page 78: Best Practices: Logging On And Off

    Use the optional Remote Library Controller (RLC) to manage the library from your computer and using your computer keyboard. Note: You cannot use the RLC until after the library is initially configured with an IP address. For security reasons, some functions work only through the LC and not the RLC. For example, physically importing or exporting media requires the user to be in front of the library itself;...

  • Page 79: Logging Off

    If a screen other than Login displays, select Security > Switch User (Figure 7-3). Figure 7-3 The Security toolbar. After logging on, check the General Status screen to get an update on library status. Logging Off When you finish using the library, select Switch User to log off. Logging off causes the login screen to display.

  • Page 80: Best Practices: Media Handling

    To view a partition’s inventory, follow these steps. 1. From the toolbar menu, select General > Inventory. The Inventory screen appears (Figure 7-4 on page 81). Chapter 7. Using the Library Operational Storage Archival Storage +61°F to +90°F +61°F to +77°F (+16°C to +32°C) (+16°C to +25°C)
  • Page 81 Figure 7-4 The Inventory screen. 3. Select from the Source drop-down menu (called out in Figure 7-5) the type of inventory to display—storage media, entry/exit media, media in drives, or all media—then select Go. Figure 7-5 The Source drop-down menu.

  • Page 82: Importing And Exporting Media

    Importing and Exporting Media Caution: Do not manually insert media into drives. SAIT drives calculate incoming force when a tape is inserted, then eject the tape with matching force. A manually fed tape may be ejected with extra force, which may damage robotics. Vorsicht: Führen Sie Datenträger nicht manuell in Laufwerke ein.
  • Page 83 Bulk Loading Use a bulk load when loading several tapes into a partition. When performing a bulk load, the library robotics loads media tapes, starting with the cartridge in Slot 1 of the EE port to the first available slot in the partition you select. Slot 2 of the EE port is loaded into the next available slot in the partition, and so on, until all the slots of the EE port are emptied.
  • Page 84 5. A confirmation screen appears. Select Yes to confirm the loading of media elements into the partition. 6. When the screen prompts you, load media into the EE port and select Continue. The media is loaded into the partition. Repeat this procedure until all the desired media has been loaded into the partition.
  • Page 85 Bulk Unloading 1. Select General > Import/Export. The Import/Export Media screen appears. 2. From the Partition drop-down menu, select the partition from which you are exporting the media and select Go (Figure 7-9.) Figure 7-9 The Import/Export Media screen. 3. Select Bulk Unload. 4.
  • Page 86 6. Once all of the media tapes have been removed from the library, the LC prompts you to empty the EE port and select Finished (Figure 7-10). Figure 7-10 Feedback Required screen for bulk unloading. The Import/Export Media screen appears. Loading Single Tapes To import a single piece of media or just a few tapes into a partition, follow these steps:...
  • Page 87 2. Use the drop-down menu to select the partition you want to load the tape into and select Go. (Partition 1 is selected in Figure 7-11.) Figure 7-11 The Import/Export Media screen. 3. Select Open EE Port. The library EE port opens. 4.
  • Page 88 8. To import the media, select Entry/Exit from the Source drop down menu and select Go. 9. Select Storage from the Destination drop-down menu and select Go. 10. Next, in the Source list, highlight the tape that you just inserted and highlight the storage slot where you want the tape to be placed.
  • Page 89 Go. (Partition 1 is selected in). Figure 7-13 The Inventory screen. 3. To export the tape, select Storage from the Source drop-down menu and select Go. All the available media elements in Storage Slots are identified in the Source list.
  • Page 90 Chapter 7. Using the Library 8. Select Import/Export from the General Toolbar. The Import/Export Media screen appears (Figure 7-14). Figure 7-14 The Import Export Media screen. 9. Select Open EE Port. The library EE port opens. 10. Remove the tape from the EE port, then select Close EE Port.

  • Page 91: Chapter 8. Maintaining The Library

    8 Maintaining the Library This chapter describes recommended tasks for maintaining the Spectra T120 library and its tape drives. It reviews procedures for regular maintenance and troubleshooting, including: • Tips on Getting Library Information Quickly, below • Cleaning Drives on page 93 •...
  • Page 92 Messages The Messages icon shows the status of library components, using these designations: Symbol Meaning i in blue: Check messages for information. Check mark in green: Component is functioning correctly. Exclamation point in yellow: Check messages for component status. X in red: Check messages for component error. Last Refresh The date and time shown after refreshed.

  • Page 93: Cleaning Drives

    Cleaning Drives Use your backup software to clean the library’s drives when a drive indicates that it needs cleaning, as outlined in LTO-2 Drive Cleaning Notification on page 116. Use only certified cleaning cartridges to clean your tape drives. For information on ordering these cartridges, see How To Order on page 121.

  • Page 94: Replace The Filter

    Chapter 8. Maintaining the Library Replace the Filter 1. Remove the fan filter cover (Figure 8-2) by removing the top screw with a #2 screwdriver. Figure 8-2 The fan filter cover. 2. Remove the old air filter from the library (Figure 8-3). Figure 8-3 The filter.

  • Page 95: Library Firmware Packages

    For more information, refer to Service and Support on page 125. Firmware Package Support Spectra Logic provides complete support for the most currently shipped releases of firmware packages. Customers using previously released firmware packages are asked to upgrade to the current release.
  • Page 96 Figure 8-4 The Package Update screen. 2. Compare your library’s current package level to the latest firmware package available for the library on the Spectra Logic Web site. i. Go to www.SpectraLogic.com. ii. Select Support > Firmware & Drivers > Library Firmware.
  • Page 97 3. If you are using a USB device, insert the USB device into the LCM, and then proceed to Software Installation. Software Installation To update the library’s firmware, follow these steps. 1. Use the LC’s toolbar menu to select Maintenance > Package Update. The Package Update screen appears (Figure 8-5).
  • Page 98 USB device is inserted correctly in the back of the library. Note that there is a brief delay while the library recognizes the USB device. • Select Spectra Logic to download a package from Spectra Logic’s server. Note that this option is only available if the library has a configured Web connection.
  • Page 99 9. Read the information on the Package Details screen (Figure 8-8 on page 99) to understand which components are affected by the upgrade and how. Figure 8-8 The Package Details screen. 10. Select Update; a progress screen appears. When completed, the Package Results screen appears, showing that the update completed successfully.
  • Page 100 Remove them using the LC or RLC after the most recent package has been saved to the library and installed. Deleting firmware files does not delete any firmware packages from library components; it simply removes the firmware files from local storage on the LCM.

  • Page 101: Setting Up Firmware Package Servers

    • To keep local, in-house copies of all firmware packages that have been installed. To set up, add, or delete local package servers, follow these steps. 1. Identify the server or servers to locally store Spectra Logic library firmware packages, making sure that these servers can access the Internet.
  • Page 102 2. Select Maintenance > Package Update. The Package Update screen appears (Figure 8-11). Figure 8-11 The Package Update screen. 3. Select Manage Package Servers. The Manage Package Servers screen appears (Figure 8-12). Example of a local package server Figure 8-12 The Manage Package Servers screen. Chapter 8.

  • Page 103: Updating Drive Firmware

    • To delete a server, select Delete next to that server’s name and details. Updating Drive Firmware The drives in the library may require firmware updates; as they do, Spectra Logic sends you information on when and how to update the drives. Spectra Logic recommends that you only update drives when notified;...
  • Page 104 Chapter 8. Maintaining the Library...
  • Page 105 Use this chapter to find solutions to the most common problems encountered with the library. Note: For additional suggestions or for troubleshooting problems that are not covered in this guide, Spectra Logic recommends that you search the online Technical Support Knowledge Base located at http://www.spectralogic.com/support/kbase/index.cfm/. Troubleshooting problems are divided into these sections: •...

  • Page 106: Chapter 9. Troubleshooting

    The System Messages screen appears (Figure 9-2). Figure 9-2 The System Messages screen. 2. Read the message(s), and follow any recommended steps. If you need assistance, contact Spectra Logic Technical Support. For contact information, see page 126. Checking Firmware Levels Some problems with library components may be fixed by updating firmware packages.

  • Page 107: Using An External Keyboard

    Using an External Keyboard You can enter information requested by the LC using an external keyboard. • Plug a computer keyboard into the LCM, located on the back of the library. The LCM is located at the top right of the library (Figure 9-3). Caution: Do not plug the keyboard into the mouse port.

  • Page 108: Library Operation Troubleshooting

    3. Press the soft power button to power the library on again. Taking Traces Spectra Logic uses traces to help diagnose problems with the library. Traces should be run only when recommended by Spectra Logic Technical Support. E-Mailing Trace Results If you plan to e-mail trace results to a third party, you must have already set up recipients for e-mail notifications.
  • Page 109 1. Select Maintenance > Traces. The System Traces screen appears (Figure 9-4). Figure 9-4 The System Traces screen. 2. Choose a trace to run: • Use LCM Trace to select a trace on a single aspect of the LCM. • Use Component Trace to select a trace on a single component. 3.

  • Page 110: Resetting Components

    Chapter 9. Troubleshooting Resetting Components If instructed by Spectra Logic Technical Support or by error messages, you can reset certain library components. Resetting the LCM Insert the tip of a toothpick into the reset access on the unit. The LCM is the near the top of the library on the right side.

  • Page 111: Robotics Troubleshooting

    Insert the tip of a toothpick into the reset access (Figure 9-6) on the QIP. QIPs are accessed on the back of the library. Robotics Troubleshooting Robotics Blocked If the library halts and an alert indicates that robotics are blocked, follow these steps. 1.

  • Page 112: Lto-2 Tape Drive Troubleshooting

    8. Press the soft power button to power on the library again. 9. After the library initializes, try again to complete the move that failed. If the problem persists, contact Spectra Logic Technical Support. For contact information, see page 126.
  • Page 113 LTO-2 LEDs When the LED is off, it means that the unit has no power, is powered off, or is not assigned to a partition. LED Color Indication Green Solid The drive is powered on. If a solid C appears in the single-character display, the drive needs cleaning.
  • Page 114 Note: Do not force a new dump; the tape drive has already created one. -Server’s SCSI Interface by using a device driver utility or system tool (for instructions about reading a drive dump from tape, visit http://ssddom02.storage.ibm.com/tape/lto/) -Ultrium Tape Drive 2.
  • Page 115 Chapter 9. Troubleshooting Code Cause and Solution Tape drive or media error. The tape drive determined that an error occurred, but it cannot isolate the error to faulty hardware or to the tape cartridge. Perform the following action: For Problems with Writing Data: If the problem occurred while the tape drive was writing data to the tape, and if you know the volume serial number (located on the cartridge label) of the tape cartridge that was loaded in the drive when the problem occurred, retry the operation with a different cartridge:...
  • Page 116 Code Cause and Solution A high probability of media error; an error occurred because of a faulty tape cartridge. Try another tape cartridge. If the problem occurs with multiple tape cartridges, use the following procedure: Attention: When you run the Test Cartridge & Media diagnostic, data on the suspect tape is overwritten. Use only a scratch data cartridge to run the test.

  • Page 117: Sait Tape Drive Troubleshooting

    LED as shown in the preceding table, or by notifying the backup software. If cleaning is required, use only a certified SAIT cleaning cartridge. To order a cleaning cartridge, see Contacting Spectra Logic Sales on page 123. Use your backup software to perform the drive cleaning operation.
  • Page 118 Chapter 9. Troubleshooting...

  • Page 119: Appendix A. Media And Upgrades

    • Media and Media Accessories, below • Upgrades on page 122 To contact a Spectra Logic sales representative at any time, see Contacting Spectra Logic Sales on page 123. Media and Media Accessories The following drives and media are approved for use in the Spectra T120 library.

  • Page 120: Certified Media

    Certified Media cartridge. Bar Code Labels Spectra Logic offers high-contrast and high-resolution color bar code labels for the most reliable operation. Custom bar code sequences are available upon request. Cleaning Cartridges Drive head cleaning is necessary for optimal drive operation.

  • Page 121: Cabling Accessories

    How To Order To purchase Certified Media and media accessories, contact your sales representative (see Contacting Spectra Logic Sales on page 123) or using the online store at www.spectralogic.com and select Shop. Reference the part numbers below when making your purchase.

  • Page 122: Upgrades

    Upgrades available for purchase include hardware upgrades as well as upgrades for the library system. You can purchase upgrades and options from your sales representative; you can also purchase some from the Spectra Logic Web site at: www.spectralogic.com. Throughput Upgrade If you would like to speed up the time it takes for your library to write and recover data, you can purchase additional drives.

  • Page 123: Contacting Spectra Logic Sales

    SpectraGuard Technical Support. For information on contacting Spectra Guard support, see page 126. Procedures for upgrading firmware are outlined in Library Firmware Packages on page 95. Contacting Spectra Logic Sales Web Site United States Office European Office E-Mail for Media Appendix A.
  • Page 124 Appendix A. Media and Upgrades...

  • Page 125: Appendix B. Service And Support

    SpectraGuard Technical Support provides comprehensive on-site maintenance by Spectra Logic’s worldwide support team. Years in the industry have provided the Spectra Logic technical support team with extensive experience in diagnosing and correcting problems with libraries, drives, operating systems, networks, and backup software packages.

  • Page 126: If You Have A Problem With Your Library

    4. If you are not using AutoSupport, where you’ve already defined this information, you need to gather the following: • Your Spectra Logic customer number • Company name, contact name, phone number, and e-mail address • Library model and serial number •...

  • Page 127: Standard Service

    Spectra Logic for servicing. To return a library component for service: 1. Obtain an RMA number from a Technical Support representative. 2. Pack the component in special shipping materials as instructed by Spectra Logic. Note: If the component is improperly packed, the warranty is void.
  • Page 128 Four-Hour Response On-Site Service This service includes 24-hour telephone access to a Technical Support representative seven days a week, 365 days a year. Once a Spectra Logic Technical Support representative determines that the library requires on-site repair, an on-site service provider is dispatched.
  • Page 129 24-hour telephone support (see Advanced Service Options on page 128), then you need to telephone Spectra Logic Technical Support in addition to submitting the AutoSupport ticket. For instructions on using AutoSupport, see Using AutoSupport on page 130.
  • Page 130 Using AutoSupport Level 1 AutoSupport—included with your library purchase—automates the process of opening a support ticket. When you open a ticket using AutoSupport, information is automatically sent to SpectraGuard support staff that includes the library’s serial number, site location, operating system, and software information, current configuration, system logs, firmware information, and contact information for data center staff.
  • Page 131 2. Use the toolbar menu to select Maintenance > AutoSupport; the AutoSupport Profiles screen appears (Figure B-1). Figure B-1 The AutoSupport Profiles screen. 3. Select Submit Ticket corresponding to the main contact person for the issue; the Ticket Type and Problem Description screen appears (Figure B-2). Figure B-2 The Ticket Type and Problem Description screen.
  • Page 132 If you need to temporarily change the contact person’s information for this ticket, select Profile Data. The Profile Summary screen appears (Figure B-3). Figure B-3 The Profile Summary screen. Make any necessary changes in the Profile Summary screen, then select Use Settings.
  • Page 133 A progress screen indicates that the ticket request (with log information) is being sent. When completed, the AutoSupport Profiles screen appears. When Spectra Logic receives the request, a ticket is opened and an e-mail response is sent to the user with a ticket number. A support technician evaluates the ticket’s urgency as well as the level of the user’s service agreement, then...
  • Page 134 Updating Existing Support Tickets Follow these steps to update a ticket that you have already opened with SpectraGuard support staff; this is particularly useful for mailing new logs to Technical Support. Note: You must have the reference number for the existing ticket, and the information you are sending must be related to that ticket.
  • Page 135 A progress screen indicates that the ticket request (along with log information) is being sent. When completed, the AutoSupport Profiles screen appears. When Spectra Logic receives the request, the support technician handling that ticket re-evaluates the ticket, then telephones the user.

  • Page 136: Repair Policy: Warranty

    Repair Policy: Warranty Spectra Logic warrants the tape library to be in good working order for a period of one full year from the date of shipment from Spectra Logic or an authorized Spectra Logic dealer. Should this product fail to be in good working order at any time during this one-year period, Spectra Logic will, at its option, repair or replace this product at no additional charge except as listed below.

  • Page 137: Appendix C. Regulatory And Safety Standards

    Appendix C. Regulatory and Safety Standards Safety Standards The Spectra T120 library complies with the following domestic and international product safety standards. • IEC 60950 Third Edition: 91+A1:92, A2:92, A3:95, and A4:96 • UL 60950 Third Edition (USA: UL Mark) •...

  • Page 138: Eu Declaration Of Conformity

    EU Declaration of Conformity Spectra Logic Corporation 1700 North 55th Street Boulder, CO 80301 declare under sole responsibility that the Spectra T120 Library to which this declaration relates, meets the essential health and safety requirements and is in conformity with the EU Directives listed below using the relevant section of the following EU standards and other normative documents.
  • Page 139 EN 61000-4-5 1995 + A1:2001 + A2:2001, Surge Immunity EN 61000-4-6 1996 + A1:2001 + A2:2001, Conducted RF Immunity EN 61000-4-8 1994 + A1:2001, Power Frequency H-field Immunity EN 61000-4-11 1994 + A1:2001, Voltage Dips and Interrupts EN 61000-3-2 2000, Power Line Harmonics EN 61000-3-3 1995, Power Line Flicker EC Low Voltage Directive 72/336/EEC...

  • Page 140: Germany

    Germany The Spectra T120 library is certified by geprüfte Sicherheit through UL Demko International. This is a voluntary certification that complies with German safety regulations to meet the demands of the industry. This user guide complies with this certification by providing all safety-relevant information in the German language.

  • Page 141: Taiwan

    Appendix C. Regulatory and Safety Standards Taiwan BSMI Class A...
  • Page 142 Appendix C. Regulatory and Safety Standards...

  • Page 143: Appendix D. Library And Media Specifications

    • Power Specifications on page 144 • Environment on page 145 • Compatibility on page 146 • Library Data Storage Capacity and Throughput on page 147 • Tape Drive Specifications on page 148 Physical Specifications The following table shows the physical specifications of the single-frame Spectra T120 library.

  • Page 144: Power Specifications

    Power Specifications Power Specifications Input Voltage Frequency Circuit Breaker (Maximum) Power Cable Specifications Power Cable Specifications Power Cord Power Input Connector Check to make sure that the socket-outlet is installed near the library and is easily accessible. Appendix D. Library and Media Specifications 100-240 VAC, single phase 50/60 Hz 10 Amps...

  • Page 145: Environment

    Environment Operating Environment Specifications Humidity Humidity Gradient Temperature Maximum Temperature Rate Change Maximum Wet Bulb Temperature Altitude Maximum Sound Shock Vibration (Swept Sine) Vibration (Random) Caution: When the library is moved from a cold environment to a warm environment, it should not be used for at least 24 hours. This adjustment period prevents condensation damage.

  • Page 146: Compatibility

    • NDMP (Version 2 and Version 3) • Third Party Copy • Gigabit Ethernet • NDMP (Version 2 and Version 3) You can find a complete interoperability listings on the Spectra Logic Web site at http://www.spectralogic.com/index.cfm?fuseaction=support.document&CatID=244. Appendix D. Library and Media Specifications 10% - 95% (non-condensing) -40ºF - 158ºF (-40ºC -70ºC)

  • Page 147: Library Data Storage Capacity And Throughput

    Software Compatibility For the most current listing of the types of software that have been tested and proven compatible with the Spectra T120 library, visit the Spectra Logic Web site at http://www.spectralogic.com/index.cfm?fuseaction=support.document&CatID=244. Library Data Storage Capacity and Throughput Capacity depends on the number of library frames, the number of slots inside, and the type of drives and media used.

  • Page 148: Tape Drive Specifications

    Tape Drive Specifications LTO-2 Tape Drive Specifications and Media Capacity Parameter Tape capacity MTBF Average file access time Uncorrectable error rate Sustained transfer rate Burst transfer rate Power consumption a. All specifications are subject to change without notice. b. Compression thoughput and capacity depend on the type of data. c.

  • Page 149: Glossary Of Terms

    A collection of wires through which data is transmitted from one part of a computer to another (or from one device to another). A capacity-on-demand feature of Spectra Logic libraries. Purchasing and entering a key code in the library enables additional slots—chambers in the Spectra T120 library—allowing for additional storage capacity.
  • Page 150 Direct Attached Storage. DHCP Dynamic Host Configuration Protocol. A protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network. In some systems, the device’s IP address can even change while it is still connected.
  • Page 151 hardware ID A unique number for the library that is required to purchase options or upgrades. The Hardware ID is located in the Option Enablement portion of the System Setup screen. Host Bus Adapter. It is a device that connects one or more peripheral units to a computer.
  • Page 152 Number plus one. A way of configuring equipment to provide redundancy for protection in the event of failure. Network Attached Storage. A network environment that uses a dedicated file sharing device. The server processes the data, and the NAS device delivers the data to the user.
  • Page 153 operator A type of library user allowed limited access to the library. The operator can move, import, and export media, but is denied access to more sensitive library operations such as Configuration and Diagnostics. package A collection of firmware files that are bundled together to simplify the installation of firmware upgrades.
  • Page 154 Small Computer System Interface. SCSI is an interface connection used to connect peripheral devices to computer systems. Shared Library Services. A feature of Spectra Logic libraries that allows users to allocate the library’s resources across various platforms by creating distinct partitions.
  • Page 155 superuser A category of library user with full library privileges, including the ability to configure others’ access to the library. TCP/IP Transmission Control Protocol/Internet Protocol. Provides transport functions to ensure that the total amount of bytes sent is received correctly at the other end. TCP/IP is a routable protocol;...

  • Page 157: Index

    Index AC power specifications 144 warning 4 accessories bar code labels 120 cleaning cartridges 120 how to order 121 media 119 activation key code RLC 15 adding a new user 66 address loop ID 54 soft address 54 administrator group privileges 65 advanced configuration library emulation 59 air filter...
  • Page 158 QIP example 12 security 65 superuser 65 connectivity about 11 upgrades 16 Index contacting Spectra Logic main offices 2 sales 123 technical support 126, 127 conventions used in this manual 9 custom bar codes 120 cycling library power 108 data...
  • Page 159 92 Exporting F-QIP Configuration screen 54 Extended Copy protocol support 146 fabric fibre mode 54 fans replacing the air filter 93 fax Spectra Logic 2 FCC Notice 137 Fibre Channel connectivity 11 protocol support 146 fibre mode auto-negotiate 54...
  • Page 160 importing media overview 80 importing bulk media 63, 83 information library status 91 initial configuration 17 initialization 30 interface host support 146 interoperability 146, 147 Inventory screen 80 IP addressing 69 display on status bar 91 keyboard icon 31 on LC 77 using external 107 Knowledge Base 105, 126 sense code lookup 105...
  • Page 161 148 using 113 LTO-2 tape drives LEDs 113 mail recipients configuration 71 mailing address Spectra Logic 2 maintenance replacing the air filter 93 support options 128 Manage Package Servers screen 102 management firmware packages 100 manual tape insertion 82...
  • Page 162 Partition Settings screen 58 partitions deleting 59 drive assignment 49, 53 phone Spectra Logic 2 sales 123 technical support 126, 127 policies advanced technical support 128 warranty repair 136 port visibility on QIP 55 power cable specifications 144 cycling 108...
  • Page 163 Source window 81 specifications library 143 LTO-2 tape drives 148 power 144 power cables 144 SAIT tape drives 148 Spectra Logic main offices 2 sales 123 technical support 126, 127 Web shopping 16 Web site 2, 126 standards safety 137...
  • Page 164 support firmware packages 95 protocols 146 switching library users 67, 79 symbols messages icons 92 on status bar 91 system messages date and time stamp 72 icons 92 System Setup screen 68 taking traces 108 LCM 109 tape drives troubleshooting 112 tapes see media target visibility 12...
  • Page 165 123 sense code lookup 105 Spectra Logic 2 interoperability tables 146, 147 Knowledge Base 126 Spectra Logic sales 16 Spectra Logic technical support 126 Web site, Spectra Logic 2 World Wide Name QIPs 12 WWN see World Wide Name Index...
  • Page 166 Index...

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