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Spectra Logic T-Series Spectra T120 Release Note

Release notes and documentation updates
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Spectra T120 Library
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Summary of Contents for Spectra Logic T-Series Spectra T120

  • Page 1 Spectra T120 Library Release Notes and Documentation Updates 90950001 Revision AA...

  • Page 2: Revision History

    If you do not agree to the above, do not use the Spectra library; instead, promptly contact Spectra Logic for instructions on how to return the library for a refund.
  • Page 3 License You have acquired a Spectra library that includes software owned or licensed by Spectra Logic from one or more software licensors (“Software Suppliers”). Such software products, as well as associated media, printed materials and “online” or electronic documentation (“SOFTWARE”) are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.
  • Page 4 Notices Contacting Spectra Logic To obtain general information Spectra Logic Web Site: www.spectralogic.com United States Headquarters Spectra Logic Corporation 1700 North 55th Street Boulder, CO 80301 Phone: 1.800.833.1132 or 1.303.449.400 International: 1.303.449.6400 Fax: 1.303.939.8844 SpectraGuard Technical Support Web Site: www.spectralogic.com/support Knowledge Base: www.spectralogic.com/knowledgebase...

  • Page 5: Table Of Contents

    Using USB storage devices ........
  • Page 6 Accessing the Library via the Remote Library Controller (RLC) ....27 Number of Sessions ..........27 Supported Browsers .
  • Page 7 Understanding Standard, Shared, and Queued Ejects ....39 Saving the Library’s Configuration ........41 Changing the Exporting Drive for a Partition .
  • Page 8 Assigning the Encryption Key to a Partition ......105 Exporting and Protecting Encryption Keys ......108 Using the Endura Decryption Utility .
  • Page 9 BlueScale10.4-20080908F Enhancements ..........129 Resolved Issues .
  • Page 10 Notes...

  • Page 11: Introduction

    (800) 833-1132 or sending e-mail to feedback@spectralogic.com. Register Your New Library Spectra Logic has a revolutionary technical support service available to all Spectra Logic customers, free of charge. The service was developed to provide you with a form of proactive support rather than a traditional reactive type of support all of us have become accustomed to in today’s high-tech marketplace.

  • Page 12: Typographical Conventions

    Typographical Conventions Typographical Conventions This manual uses the following conventions to highlight important information: Note: Provides additional information or suggestions about the current topic. Read text marked by the “Important” icon for information that Important will help you complete a procedure or avoid extra steps. Read text marked by the “Caution”...

  • Page 13: Important Information

    Spectra T120 library. Note: To make sure that you have the latest version of these release notes, check the electronic version on the Spectra Logic Web site at www.spectralogic.com/documents. Spectra Library Metadata Backup Procedure (below) Creating Backups of Your Library Metadata on page 16...

  • Page 14: Saved Configuration Files

    2. Once a week save Library Metadata by exporting it through both email and saving to USB storage devices for off-site storage. Metadata is very important in the case of disaster recovery, etc. The methods of exporting the Library Metadata are listed in the table in Saved Configuration Files on page 14.

  • Page 15: Examples Of Saved Configuration Files

    Saved MLM data in the folder extension. The file will have a when you created it. Figure 2 Zipped MLM database file. Spectra Library Metadata Backup Procedure Files on USB storage device A SavedMLMDB folder containing a file named cminfo_<date-time>.zdt cminfo_<date-time>.dat .

  • Page 16: Creating Backups Of Your Library Metadata

    Important Information Saved configuration data with the CFG extension located in the \SavedConfigs\<date-time> 2008-08-20 11_24_06. Figure 3 Saved configuration data files. Creating Backups of Your Library Metadata Use the following methods to create backup copies of all your library’s metadata. Configure the Auto Configuration Save feature to automatically email the library configuration to a pre-configured mail recipient once a week and whenever you create or modify a library partition.

  • Page 17: Working With Hardware Components

    MLM features. IBM LTO-4 drives must be running firmware version 8940 or later when using Netbackup 6.5.2 or later. Check the Tape Drive Firmware and Drivers page on Spectra Logic web site at www.spectralogic.com/downloads Working with Hardware Components...
  • Page 18 Important Information Matching Drive Firmware and Drive Sled Firmware IBM LTO-4 drive firmware version 8940 or later requires drive sled (DCM) firmware version 3.18 (build 6), which is included in the BlueScale10.4.0 and later firmware packages. LTO-4 drives running firmware version 8940 or later are not compatible with BlueScale firmware versions earlier than 10.4.0.
  • Page 19 2. Using the BlueScale interface, select Configuration > Drives to view the Drives screen. This screen shows the current firmware version for each drive in the library. 3. Check the Tape Drive Firmware and Drivers page on Spectra Logic web site at www.spectralogic.com/downloads version.
  • Page 20 WWNN and the WWPN are each a sequence of eight, two-digit, hexadecimal numbers generated by the library. Changes to the way Spectra Logic libraries generate the WWNN and WWPNs for LTO-4 Fibre Channel drives affect how the drives are identified when they are on a SAN that uses zoning or when they are connected to an HBA that uses persistent binding.
  • Page 21 3. If necessary, update the drive firmware for each LTO-4 Fibre Channel drive to the latest version (see Updates to the LTO-4 Drive Firmware on page 17). 4. For each LTO-4 Fibre Channel drive, manually change the WWNN or WWPN specified in your SAN zoning or HBA persistent binding configuration, as described in the following table.
  • Page 22 Important Information If the SAN’s zoning or the HBA’s persistent binding is based on... World Wide Port Name (WWPN) Using Dual-Port Fibre Channel LTO-4 Tape Drives The IBM LTO-4 Fibre Channel drives currently shipping with the library are equipped with two Fibre Channel ports. To enable and use the dual ports: Your library must be using BlueScale10.4.0 or later firmware.

  • Page 23: Installing Additional Drives

    Manually disconnect the fiber optic cable from the failed port and connect it to the other port. You may need to reconfigure your host software to recognize the alternate port. Connect each port on the drive to a separate Fibre Channel HBA in the host. You can also use a dual-port Fibre Channel HBA.

  • Page 24: Drive Status Reporting For Fibre Channel Lto-4 Tape Drives

    Configure the switches or hubs for failover. Refer to you switch or hub documentation for instructions. SCSI HBAs Spectra Logic does not support the use of the Adaptec 29320 SCSI card with any Spectra Logic library. Note, however, that the Adaptec 29320A SCSI is supported. Power Cable The power cord included with this unit is considered part of this unit and cannot be used with any other equipment.

  • Page 25: Supported Sfps

    Supported SFPs Optical SFPs Spectra Logic recommends using quad-rate SFPs with all E-QIPs and F-QIPs. These can be ordered directly from Spectra Logic (PN 7964). The only quad-rate SFP manufacturers certified by Spectra Logic are: PicoLight (Vendor PN PLR-XPL-VE-SG4-62-N) JDSU (Vendor PN JSH-42S3AB3) Copper SFPs Copper RJ-45 SFPs are supported on the G3 E-QIP.

  • Page 26: Using Usb Storage Devices

    Microsoft Windows Removable Storage Manager (RSM) Microsoft Windows RSM requires a driver for the library. Spectra Logic is currently testing this driver. Contact Spectra Logic (see Contacting Spectra Logic on page 4) for more information about the RSM driver for the library.

  • Page 27: Accessing The Library Via The Remote Library Controller (Rlc)

    IP SANs should be based on Gigabit Ethernet 1000BaseT network topography. Since backups and storage networks create a good deal of traffic, a dedicated subnet should be utilized. IP SANs should not be sharing bandwidth with regular user LAN traffic.

  • Page 28: Lsi Hba

    8940 or above, which permits the use of the LSI adaptor. Microsoft iSCSI Software Initiator When using the Microsoft iSCSI Software Initiator, Spectra Logic recommends using a maximum block size limit of 64 Kb. When block sizes larger that 64 Kb are used, the driver breaks up the blocks into 64-Kb chunks.

  • Page 29: Installing The Library

    The Default Timeout for each Spectra Logic tape drive and tape library target must be changed from 10 seconds to 600 seconds. This change must be done on a per- target basis from the Target Settings tab in the Qlogic SANBladeiX GUI.

  • Page 30: Maintaining The Library

    This action breaks the drive’s ability to communicate with the library, and renders the drive inoperable. You will have to obtain a replacement drive from Spectra Logic. Troubleshooting the Library AutoSupport User The default AutoSupport user (autosupport@spectralogic.com) is dedicated to opening support tickets.

  • Page 31: Start-Up

    Recommended LTO Tape/Media Vendors Spectra Logic only supports media produced by IBM, HP, Fuji, Maxell, Sony, and TDK. For best results, purchase Certified Media from Spectra Logic. Do not use any type of LTO media that has not been Caution approved by Spectra Logic for use in the library.

  • Page 32: User Guide Updates

    Note: To make sure that you have the latest version of the Spectra T120 Library User Guide, check the electronic version on the Spectra Logic Web site at www.spectralogic.com/documents. This version of release notes includes these updates to the following chapters in Revision C of the Spectra T120 Library User Guide.
  • Page 33 Chapter 8 – Maintaining the Library on page 74 Cleaning Requests from Drives Updating Drive Firmware Chapter 9 – Troubleshooting on page 75 Viewing Hardware Health Monitoring (HHM) Data Restoring the Library From an Auto-Save Configuration File Restoring the MLM Database Resetting the LCM LTO Tape Drive Troubleshooting Chapter 10 –...

  • Page 34: Chapter 1 - Introduction

    Related Publications The following additional documents related to the T120 library are available as PDF files on the Spectra Logic web site at www.spectralogic.com/documents. The Spectra T120 Library Release Notes provides the most up-to-date information about the library, drives, and media.

  • Page 35: Bluescale Hardware Health Monitoring

    Chapter 2 – Architecture and Configuration Overview Spectra Logic Memory Chip Data Media Lifecycle Management starts with packaged, bar-coded, MLM-capable, Certified Media (LTO-3 and LTO-4) and MLM-capable Certified LTO cleaning cartridges from Spectra Logic. Before shipment, Spectra Logic writes baseline data, including its bar code information and the date on which the media was certified, to the memory chip embedded in each cartridge.

  • Page 36: The Library Controller

    Restoring the Library From an Auto-Save Configuration File on page 77 The Library Controller The General Status screen (Figure 5) now includes the following bar graphs: Filled Capacity – Remaining uncompressed storage capacity Power – The amount of power the library is consuming Density – Storage density For more detailed information see Monitoring Library Performance: Library Metrics on page 67, and Using Media Lifecycle Management on page 55.

  • Page 37: Automatic Partition Creation

    By default, the library supports using a single partition. You can add support for additional partitions to your library by purchasing a Shared Library Services virtualization activation key code from Spectra Logic. Using SLS, you can partition the library logically, so that the partitioned library looks to the enterprise environment like one or more physical libraries—one library per configured partition—each with its...

  • Page 38: Configuring Multiple Partitions

    Slots and Drives screen (Figure 7). a. Select the number of slots you want to use in the partition. A minimum of one storage slot must be allocated to each partition. b. Configure how Entry/Exit (EE) port operates. If you a configuring a single partition, select Standard (recommended).

  • Page 39: Understanding Standard, Shared, And Queued Ejects

    4. Continue navigating through the Partition screens and select Save to save the partition. Understanding Standard, Shared, and Queued Ejects For additional information about these modes, reference article 469 at www.spectralogic.com/knowledgebase. Overview Shared (IE) and Queued Ejects allow two or more partitions in the library to share the EE port.
  • Page 40 User Guide Updates Slots 1 through 8 correspond to the physical slots in the E/E port, and are import- only (the Import Enabled Bit is set, but the Export Enabled Bit is not). In addition, the slots have the Access Bit cleared (access not allowed) until an import operation is initiated from the front panel of the library.

  • Page 41: Saving The Library's Configuration

    In this mode, the Exception Bit is set on any storage slots that contain a tape that has been logically exported. In addition, the Access Bit on those slots are cleared (so access is not allowed by the backup software). When the tapes are physically ejected from the front panel, the Exception Bit is cleared and the Access Bit is set.
  • Page 42 User Guide Updates 1. From the last partition configuration screen, select Next. The Save Library Configuration screen displays (Figure 8). Figure 8 The Save Library Configuration screen. 2. Select whether to save the current library configuration. If you want to save the configuration, choose whether to save it to USB or to email it to an already-configured mail recipient.

  • Page 43: Changing The Exporting Drive For A Partition

    Changing the Exporting Drive for a Partition Follow these steps to reconfigure a partition to use a different drive in the partition to provide the robotics control path. 1. Log into the library with superuser or administrator privileges. 2. From the toolbar menu, select Configuration > Partitions. The Shared Library Services screen displays.
  • Page 44 User Guide Updates 5. Select Next to the Chambers and Drive screen (Figure 10). At this screen, select the drive that was previously the exporting drive to add it back into the partition. Note: The drive is not automatically selected. You must manually select it. Figure 10 The Chambers and Drives screen.
  • Page 45 6. Select Next to advance through the remainder of the screens without making any additional changes until you reach the Save Partition screen (see (Figure 11). Note: The Save Partition screen on your library may be different from the one shown in Figure 11.

  • Page 46: Chapter 6 - Loading Media And More Configuration

    User Guide Updates 8. Select Save. The library requires several minutes to store the configuration information, after which the Shared Library Services screen redisplays. Note: When you make a change to a partition, the library generates an auto- configuration file and saves it to the LCM compact flash. If you configured the auto-save email option, an email containing the updated library configuration and the MLM data base will be sent to the specified recipient (see Configuring Automatic Emailing of the Auto-Save...
  • Page 47 Chapter 6 – Loading Media and More Configuration 2. From the toolbar menu, select Configuration > System. The System Setup screen displays (Figure 12). Figure 12 The System Setup screen.

  • Page 48: Configuring Metrics Monitoring

    User Guide Updates Configuring Metrics Monitoring To learn about using metrics, see Monitoring Library Performance: Library Metrics on page 67. Enabling Metrics Monitoring Before you can use the library’s metrics options for monitoring the operation of your library and its drives, you must enable them. 1.

  • Page 49: Configuring Automatic Emailing Of The Auto-Save Configuration File

    Disabling Metrics Monitoring 1. Log into the library with superuser or administrator privileges. 2. From the toolbar menu, select Configuration > System. The System Setup screen displays. 3. Scroll down until you see the Other Settings pane (Figure 13 on page 48). 4.

  • Page 50: Configuring Media Lifecycle Management

    User Guide Updates 4. Select the Edit button next to Auto Configuration Save. The Automatic Configuration Save Setup screen displays (Figure 14). Figure 14 The Automatic Configuration Save Setup screen. 5. Select the Email Configuration checkbox, then use the drop-down list to select the desired recipient from the list of previously configured mail recipients.
  • Page 51 Select Enable Media Lifecycle Management, then select the media lifecycle management events for which you want alerts. Note: MLM compatible media has been available from Spectra Logic since November 2007. If you began using MLM-capable media and cleaning cartridges before BlueScale MLM became available, some of your media may have already exceeded the thresholds you set.

  • Page 52: Enabling, Configuring, And Using Observatory

    Understanding Observatory The BlueScale Observatory application, available for purchase from Spectra Logic, lets you to monitor and manage multiple Spectra Logic libraries from a single remote location. Observatory is key-enabled, and arrives on a software CD for you to install on your computer system.
  • Page 53 After you install Observatory, configure it with the following information: The IP address for each Spectra Logic library you want to display in Observatory. The appropriate user name and password from each library so Observatory can access the RLC of that library.

  • Page 54: Chapter 7 - Using The Library

    Monitoring Library Performance: Library Metrics Monitoring Drive Performance on page 68 Monitoring Power Consumption on page 69 Monitoring Storage Density on page 70 Backing Up Your Library Configuration Create the Backup on page 71 Restore the Library Configuration and MLM Database on page 78...

  • Page 55: Using Media Lifecycle Management

    Using Media Lifecycle Management After you enable Media Lifecycle Management (see Configuring Media Lifecycle Management on page 50) and load Spectra Logic Certified MLM media and cleaning cartridges into the library, BlueScale MLM writes the cartridge bar code information and other information about the library to the cartridge’s memory chip and to the library’s MLM database.

  • Page 56: Getting Started Using Mlm

    Media Lifecycle Management feature. The process you use depends on when you started using MLM-capable media. Note: MLM-capable media has been available from Spectra Logic since November 2007. New Library, BlueScale 10.4 Code, and Certified Media If you purchased a new library with BlueScale10.4 firmware already installed and you...

  • Page 57: Media Lifecycle Management Best Practices

    This table summarizes the reporting information. T120 with Spectra Certified LTO-3 BlueScale 10.4 or LTO-4 Media (Born-on Date November 2007) LTO-4 No Reporting LTO-1, 2, or 3 No Reporting Media Lifecycle Management Best Practices To effectively use BlueScale Media Lifecycle Management (MLM) and ensure data protection, plan a strategy based on your data center needs and develop policies and procedures to support that strategy.
  • Page 58 This type of discrepancy can indicate that the tape has been loaded into a non-Spectra Logic library. Use this alert as a security feature to let you know when a tape was removed and loaded elsewhere.

  • Page 59: Generating Media Lifecycle Management Reports

    Regularly back up your MLM database. Determine how frequently to export the MLM database to a USB key for storage. The database can be loaded back into the library from the USB key in the event of an error. See Backing Up the MLM Database on page 64 and Restoring the MLM Database on page 81 for detailed information.
  • Page 60 858,993,459,200 (800 x 1024 Load Count Shows the load count for each cartridge in the selected location and the born on date (the date on which the Spectra Logic certified the MLM cartridge). Write Errors Shows the number of soft errors and load count for each cartridge.
  • Page 61 The following table describes the meaning of each media health icon. Select the bar code next to the icon to view detailed information about that specific piece of media. Icon Meaning Media OK. The media is in good condition and operating properly. In the case of a cleaning cartridge, more than ten cleans remain on the cartridge.

  • Page 62: Saving An Mlm Report

    (*.rpt), to a USB storage device, mail the saved report to previously configured mail recipient, or both. If desired, you can zip the file before saving it. 1. To save the MLM report to a USB storage device, insert the USB storage device into the LCM’s USB port before continuing.
  • Page 63 Note: Do not use the default autosupport@spectralogic.com email recipient. Spectra Logic does not save emailed MLM report files unless they are specifically requested for troubleshooting. Save to USB Save the report to the USB storage device.

  • Page 64: Backing Up The Mlm Database

    Management Report screen without sending the report. Backing Up the MLM Database After using MLM for some period of time, Spectra Logic strongly recommends backing up the MLM database to a USB storage device. In the event of a disaster, you can use...

  • Page 65: Verify The Mlm Database Backup

    Select a previously configured mail recipient. Note: Do not use the default autosupport@spectralogic.com email recipient. Spectra Logic does not save emailed MLM database files unless they are specifically requested for troubleshooting. 8. Select Run Utility. After a brief delay, the Utility Results screen displays, showing that the database file was either saved or sent.

  • Page 66: Using Shared Entry/Exit Port

    0 bytes in size. 4. If a file with the format is present and is more than 0 bytes in size, the database backup was successful and the file is usable. Store the USB storage device in a safe location.

  • Page 67: Ejecting Queued Tapes

    Monitoring Drive Performance on page 68 Monitoring Power Consumption on page 69 Monitoring Storage Density on page 70 You must enable the metrics before they can be used (see Configuring Metrics Monitoring on page 48).

  • Page 68: Monitoring Drive Performance

    User Guide Updates Monitoring Drive Performance The Drive Performance Monitor allows you to monitor the performance of your drives. This innovative feature helps you optimize drive performance through load-balancing, tuning your SAN, and identifying performance bottlenecks. The Drive Performance Monitoring screen provides a graphical display of drive performance. The Drive Performance Monitor displays the following for the selected drive set: Drive performance (data transfer rate) Data transferred...

  • Page 69: Monitoring Power Consumption

    4. Use the Target and Time Interval pull-down menus to change the information shown on the metrics screen, then select Go next to the Time Interval pull-down menu. Target – Options show information for the entire Total Library or for a configured partition.

  • Page 70: Backing Up Your Library Configuration

    User Guide Updates Monitoring Storage Density The Storage Density metric allows you to monitor the amount of data your library is capable of storing in its current configuration. Follow these steps to view the power consumption data for the library.

  • Page 71: Create The Backup

    Follow these steps to save the library’s configuration: 1. Log into the library with superuser or administrator privileges. 2. If you want to save the configuration to a USB storage device, connect the device to the USB port on the LCM before continuing.
  • Page 72 Note: Do not use the default autosupport@spectralogic.com email recipient. Spectra Logic does not save emailed configuration files unless they are specifically requested for troubleshooting. To send the configuration file to someone who is not already listed as a library user, you must first configure that person as an email recipient, as described in the Spectra T120 User Guide.
  • Page 73 USB Storage Device 1. Plug the USB storage device into a PC that is not connected to the library. 2. Examine the list of files on the USB storage device and locate the SavedConfigs folder.

  • Page 74: Chapter 8 - Maintaining The Library

    User Guide Updates Chapter 8 – Maintaining the Library Note: In general, since old “diagnostics” are now referred to as Utilities, some of the LC’s screens and menus have changed. To access library utilities, use the LC or RLC to select Maintenance > Tools, then select Utilities (or Traces).

  • Page 75: Chapter 9 - Troubleshooting

    Follow these steps to view the current HHM data 1. Log into the library with superuser or administrator privileges. 2. If you want to save the HHM data report to a USB storage device, connect the device to the USB port on the LCM before continuing.
  • Page 76 Sends the report to a previously configured mail recipient. Use the drop-down list to select the recipient for the report file. Note: recipient. Spectra Logic does not save emailed HHM report files unless they are specifically requested for troubleshooting. Save results to Saves the report to the compact flash card in the LCM.

  • Page 77: Restoring The Library From An Auto-Save Configuration File

    (Figure 31). Scroll as necessary to view all of the data. Figure 31 The HHM: View Data Utility Results screen. 9. If you chose to save the file to a USB storage device, a message displays showing file name ( , where tracen.txt...

  • Page 78: Restore The Library Configuration And Mlm Database

    Follow these steps to restore the library configuration and MLM database using an auto-saved configuration file. If the auto-save configuration file is not available on the LCM compact flash, use the auto-save file you saved to a USB storage device or sent as an email attachment.
  • Page 79 7. Scroll through the list of advanced utilities and select Restore Library Configuration from Auto Save. The screen refreshes to show the details for the utility (Figure 32). Figure 32 The Restore Library Configuration from Auto Save utility. 8. Use the Select a restore time stamp drop-down list to choose the auto-save file you want to use.

  • Page 80: Restore Other Configuration Changes

    Save Library Configuration screen. 7. Select Save. The Share Library Services screen redisplays. 8. Repeat Step 2 through Step 6, this time increasing the number of storage chambers assigned to the partition by the number of missing magazines.

  • Page 81: Restoring The Mlm Database

    Connect the USB storage device to the USB port on the LCM before continuing. 2. If you plan to restore a using an MLM database file stored on a USB device, plug the USB storage device into the USB port on the LCM before continuing.

  • Page 82: Resetting The Lcm

    User Guide Updates 7. Scroll down and select Restore MLM Database from USB. The screen refreshes to show the details for the utility (Figure 34). Figure 34 The Restore MLM Database from USB utility. 8. Use the drop-down list to select the file name of the backup you want to use for the restore.

  • Page 83: Lto Tape Drive Troubleshooting

    LTO Tape Drive Troubleshooting When drive power is cycled, LTO drives automatically run self-diagnostic tests, checking memory and sensors, performing motor and servo tests, and testing data channels to ensure that the drive is functioning within normal parameters. LTO drives have these troubleshooting tools: A light-emitting diode (LED) A single-character display (SCD) If you think that the drive may be faulty, follow these steps:...
  • Page 84 User Guide Updates State Green Flashing The drive is reading from the tape, writing to the tape, rewinding the tape, locating data on the tape, loading the tape, or unloading the tape. The status light also flashes green if the drive contains a cartridge during the power-on cycle.
  • Page 85 1. Use ITDT to collect a drive dump. 2. Power the tape drive off and on, then retry the operation that produced the error. 3. If the problem persists, send the drive dump to Spectra Logic Technical Support. Note: The error code clears when you power cycle the drive or place it in maintenance mode.
  • Page 86 If the operation succeeds, insert a scratch cartridge into the first unit and use ITDT to run tape drive diagnostics. – If the diagnostics fail, contact Spectra Logic Technical Support. – If the diagnostics succeed, the error was temporary. If another tape drive is not available, insert a scratch cartridge into the drive and use ITDT to run tape drive diagnostics.
  • Page 87 Spectra Logic Technical Support. succeed, run the Test Head diagnostic: If the Test Head diagnostic fails, contact Spectra Logic Technical Support. • If the Test Head diagnostic succeeds, replace the cartridges that caused the problem. High probability of media error; an error occurred because of a faulty tape cartridge.
  • Page 88 SCD are lit. If they are all lit, you may have a down- o, u level version of the tape drive’s firmware; contact Spectra Logic Technical Support. … The message display has lost communication with the tape drive. This message appears on Line 2 of the message display.

  • Page 89: Chapter 10 - Autosupport

    Chapter 10 – AutoSupport Note: For information about configuring AutoSupport, see “Configuring AutoSupport” in Chapter 6 of the Spectra T120 Library User Guide. AutoSupport Level 1—included with your library purchase—can be configured to automatically contact library users with messages from the library. It can also automatically contact SpectraGuard When you use AutoSupport to open or update a support ticket, the library automatically includes the following types of information:...

  • Page 90: Responding To Hardware Health Maintenance Notifications

    2. If not already completed, configure the mail recipients who should receive AutoSupport information. At a minimum, configure SpectraGuard Technical Support as a mail recipient if you want the library to email AutoSupport ticket requests to Spectra Logic. Note: The default AutoSupport user (autosupport@spectralogic.com) is dedicated to opening support tickets.
  • Page 91 (Figure 38). Figure 38 The Hardware Health Monitoring screen. 5. If you want to save the AutoSupport ticket information to a USB storage device, insert the USB storage device into the LCM’s USB port; otherwise, skip to the next step.
  • Page 92 User Guide Updates 7. Select Send Log Set. The AutoSupport Profiles screen displays (Figure 40). Figure 40 AutoSupport Profiles screen. 8. Click the Select button next to the profile for the main contact person for the issue. The Select Ticket Type screen displays (Figure 41). Note: The Select Ticket Type screen replaces the Ticket Type and Problem Description screen from previous versions of the BlueScale user interface.
  • Page 93 Chapter 10 – AutoSupport 9. If you do not need to make any changes to the contact person’s information for this support ticket, skip to Step 10. If you need to temporarily change the contact person’s information for this ticket, select Profile Data. The Profile Summary screen displays (Figure 42). Make any necessary changes in the Profile Summary screen, then select Use Settings.
  • Page 94 Figure 43 The Confirm and Submit Ticket screen. 11. Verify that all information is correct. To save the ticket information to a USB storage device instead of emailing it from the library, check the box at the top of the screen (shown in Figure 14).

  • Page 95: Chapter 12 - Configuring And Using Encryption

    Chapter 12 – Configuring and Using Encryption This chapter describes configuring and using BlueScale Encryption Basic Edition, which is included with the Spectra T120 library. For information about using BlueScale Professional Edition, see the BlueScale Encryption User Guide. This guide also provides useful information about encryption best practices.
  • Page 96 User Guide Updates BlueScale Encryption: Standard Edition vs. Professional Edition All data encrypted using BlueScale Encryption and Key Management—Standard and Professional Editions, and LTO-4 drive-based encryption—is secured by the strongest available encryption method, AES-256. Through BlueScale Encryption and Key Management, you have additional choices in defining the level of security you can implement in your data center.
  • Page 97 For information about configuring and using BlueScale Encryption Standard Edition, see the remainder of this chapter. BlueScale Professional Edition For sites that want to implement compression along with greater flexibility and security, to protect data wherever it’s stored and regardless of the retention period, BlueScale Encryption Professional Edition works well.

  • Page 98: Passwords And Other Identifiers

    Your site may want to consider whether specific rules govern these. Superuser Login/Encryption Passwords Passwords are the standard method of user security that restricts access. To use Spectra Logic BlueScale Encryption, you must first log into the library with superuser privileges, then enter an encryption password. The encryption password lets you access the library’s encryption features.

  • Page 99: Site Security Example: Low Security Site

    Data sets requiring None. A single partition for encrypted data is sufficient. isolation Key escrow Staff at company will escrow keys at a site remote from the data storage method location. Copies of each key Keep three copies of each key: one with the senior IT administrator, to store and their one with the company president, one in a corporate safety deposit box.

  • Page 100: Configuring Encryption

    User Guide Updates Security Considerations Tracking key On a non-networked computer that supports encryption, create one or monikers and more charts or lists with this data, including key moniker, dates used, passwords encryption and superuser passwords, and password used to encrypt exported key.
  • Page 101 Log Into the Encryption Application 1. Log in as a superuser, then select Security > Encryption. The Encryption User Login screen displays (Figure 44). Figure 44 The Encryption User Login screen. 2. Select OK. No login or password is required the first time you log in. The Encryption Configuration screen displays (Figure 45).
  • Page 102 User Guide Updates Figure 46 The Encryption Settings screen. 2. Select the initialization mode you want to use: Mode When the library is powered on during startup... Standard mode data can be backed up to partitions that support encryption without entering an encryption password.
  • Page 103 Create an Encryption Key 1. From the Encryption Configuration screen, select Add Key. The New Encryption Key screen displays (Figure 47). Figure 47 The New Encryption Key screen. 2. Enter a name for the encryption key in the Moniker field. This moniker is the name that you will use to reference the key.
  • Page 104 User Guide Updates 3. Select OK. The Encryption Configuration screen displays with a confirmation showing the moniker for the newly created encryption key and a message reminding you to create a copy of the key for safekeeping (Figure 48). If you loose the encryption key, data encrypted using the key Caution cannot be recovered.

  • Page 105: Creating An Encryption Key

    BlueScale encryption key contains no more than 32 characters. If you lose an encryption key that has a moniker greater than 32 characters, data cannot be recovered using Spectra Logic’s optional Encryption/Decryption Utility (EDU). Assigning the Encryption Key to a Partition After creating an encryption key, you can assign it to one or more library partitions.
  • Page 106 User Guide Updates Enable Encryption Using an F-QIP 1. From the Chambers and Drives screen in the partition configuration sequence, select Next. The Encryption screen displays (Figure 49). Note: If the partition can support encryption, the available encryption choices depend on the hardware assigned to the partition. The encryption performed by encryption-enabled LTO-4 tape drives is not compatible with the encryption performed by an encryption-enabled F- QIP.
  • Page 107 Enable Encryption Using Direct-Attach Drives 1. From the Chambers and Drives screen in the partition configuration sequence, select Next. The Encryption screen displays (Figure 50). Note: If the partition can support encryption, the encryption choices that display and are available depend on the hardware for the partition. Figure 50 The Encryption screen (drive-based encryption).

  • Page 108: Exporting And Protecting Encryption Keys

    We recommend that you export each key to at least two different USB storage devices. Remember, lost encryption keys cannot be recreated; you should keep them as secure (and as backed up) as your data.
  • Page 109 4. Select either Export Single File to USB or Email Exported Key. If you select Export Single File to USB, plug a USB storage device into the USB port on the LCM before continuing. If you select Email Exported Key, use the “Mail single key file to:” drop-down list to select the recipient.

  • Page 110: Using The Endura Decryption Utility

    USB Storage Device 1. Plug the USB storage device into a PC that is not connected to the library. 2. Examine the list of files on the USB storage device to verify that it contains a list of files. 3. If a file called name.bsk...
  • Page 111 108. Two methods are available for key export: copying the encrypted key to a USB storage device or emailing an encrypted version of the key as an attachment to a user who has been configured as a mail user through the library (see Mail Users on page 184).

  • Page 112: Restoring Encrypted Data

    Spectra Logic recommends tracking the information listed in the following table for every key that you create. For added security, encrypt the file containing the tracking information.
  • Page 113 As described in the following sections, you can import the encryption key from a USB storage device or from a remote computer through a web browser connection to the library’s user interface. Import the Key from a USB Storage Device...
  • Page 114 User Guide Updates 5. Choose the key to import from the Key List field, then select Next. The Import Password screen displays. 6. Enter the password that was used to encrypt the key when it was exported, then select Next. The Encryption Configuration Import Password screen displays, showing the moniker of the newly imported key.

  • Page 115: Deleting An Encryption Key

    5. To identify the key file to import: Type in the full path and file name in the Encryption Key File field. – or – Select Browse. In the File Upload screen, browse to the location where the key is stored, select the key file, then select Open.

  • Page 116: Recycling Media

    User Guide Updates Recycling Media LTO-4 drives require that all data encrypted and written to a single tape use the same encryption key—that is, a single key is associated with all the encrypted data on an individual tape. After encrypted data is written to a tape, the drive will not overwrite the data using a different encryption key until you recycle the tape through BlueScale Encryption.
  • Page 117 3. Select Recycle Encryption Media. The Select Media to Recycle screen displays (Figure 55). Note: The Recycle Encryption Media option is available on the Import/Export screen when the selected partition is using drive-based encryption. Figure 55 The Select Media to Recycle screen. 4.

  • Page 118: Appendix B - Service And Support

    If Customer does not pay as provided herein and such non-payment continues for 10 days after written notice, Spectra Logic may unilaterally void the warranty and pursue all available remedies. Advanced Service Options To view Spectra Logic’s advanced service options, visit the Spectra Logic Web site at www.spectralogic.com/service.

  • Page 119: Appendix C - Regulatory & Safety Standards

    Waste of Electronic and Electrical Equipment (WEEE) Directive Note: For information on recycling your Spectra library, please check the Spectra Logic web site. The WEEE symbol on the back of this product indicates that this product meets the European Directive 2000/96/EC on Waste Electrical and Electronic Equipment, known as the WEEE directive.

  • Page 120: China

    User Guide Updates China: Measures for the Administration of the Control of Pollution by Electronic Information Products (Pb) IBM LTO-3 IBM LTO-4 0.35% T120 (Hg) (Cd) (Cr(VI)) 76/769/ECC 91/338/EE Deca-PBDE 0.4% (PBB) (PBDE) Deca-PBDE 4.0%...

  • Page 121: Appendix D - Library And Media Specifications

    Appendix D – Library and Media Specifications Tape Drive Attachment Methods The library has the following methods of attaching drives. The table below provides the methods as well as the physical interface needed for each method. Method Fibre Channel QIP E-QIP (Ethernet QIP) Fibre Channel Drive-attach SCSI Drive-attach...
  • Page 122 User Guide Updates LTO-4 Drives and Encryption The LTO-4 tape drive can read and write the LTO-3 tapes, and read LTO-2 tapes. The LTO-4 tape drive supports data encryption, with minimal latency to permit encryption set-up. However, the rate at which data is transferred from the host is not affected, since the encryption and decryption capability resides in the drive.
  • Page 123 LTO-3 Tape Media and Drive Specifications Parameter Tape capacity MTBF Average file access time Uncorrectable error rate Sustained transfer rate Burst transfer rate Power consumption a. All specifications are subject to change without notice. b. Compression throughput and capacity depend on the type of data. c.
  • Page 124 User Guide Updates Label Specifications for Bar Codes with Alphanumeric Characters on Bottom Quiet Zone 2X 4.318 mm minimum 16.993 +0/–.787 Bar code start character Figure 58 The bar code specifications for half-inch media; alphanumeric on bottom. Note: On a bar code label with alphanumeric characters on the bottom, the bar code symbol lines must be a minimum of 13.72mm from the top of the cassette tape in order for the scanner to read them.
  • Page 125 Label stock must fit within the label recess on the face of the cartridge without curling up on the sides or ends (79 mm X 17 mm +0 or -0.8). Label stock dimensions: Minimum length sufficient for the quiet zones, start-stop, and data characters (nominal 74.088 mm).

  • Page 126: Assisted Self Maintenance Guide Updates

    If you are unable to back up your configuration and do not have a recent backup stored on a USB storage device or elsewhere, make sure you have the following information available. You will need this information to reconfigure your library after you replace the LCM.

  • Page 127: After You Replace The Lcm

    Installing a corrupted compact flash card can cause the new LCM to fail. Use an auto-save configuration file you previously saved to a USB storage device to restore the library configuration and MLM database (see Restoring the Library From an Auto-Save Configuration File on page 77).

  • Page 128: Spectra T120 Library Firmware

    One Release Prior to the Current Release – Support strongly recommends that customers using the previous release of firmware upgrade to the current release. If the customer is unwilling or unable to do this, Spectra Logic provides patches to the previous release.

  • Page 129: Bluescale10.4-20080908F

    BlueScale10.4-20080908F Starting with the BlueScale10.4.0 firmware, IBM LTO-4 tape Caution drives must be using firmware version 8940 or later. If you plan to upgrade the Fibre Channel tape drives in your Important library from LTO-3 to LTO-4, read Reconfiguring Your SAN or HBA WWNN or WWPN Settings on page 20 for important information.

  • Page 130: Resolved Issues

    Spectra T120 Library Firmware Resolved Issues The encryption feature in Symantec NetBackup 6.5.2 no longer interferes with the encryption settings of the library when using LTO-4 tape drives. Make sure that you perform the updates in this order to avoid issues: 1.

  • Page 131: Known Issues

    Tape Diagnostic Tool to locate the download and the user guide. Contact Spectra Guard Support if you need assistance (see Contacting Spectra Logic on page 4). Note: Make sure you install ITDT on a server that can access the library’s tape drives.
  • Page 132 When you export an MLM report to the USB storage device without zipping it first, it is saved as MLMreport01.rpt even if that name is already in use on the USB storage device. If a new cartridge is write-protected the first...
  • Page 133 Ticket Type screen. When using BlueScale encryption, importing an encryption key with a moniker greater than 32 characters from a USB storage device causes the library to lock up. After the library reboots, the encryption key has been added to the partition as the decryption key.

  • Page 134: Bluescale10.2.0-20080512F

    Important potentially lead to a loss of library configuration. This problem has been resolved in BlueScale10.4.0. If you installed BlueScale10.2.0 in your library, Spectra Logic recommends immediately updating your library to BlueScale10.4.0-20080903F or later. Contact SpectraGuard Support if you have questions or need assistance.

  • Page 135: Bluescale10.0.4-20070926F

    BlueScale10.0.3-20070830F To take advantage of LTO-4 SCSI QIP-attached drives and the new power metrics features, download the latest library firmware from the Spectra Logic Web site. Enhancements LTO-4 SCSI Support – The library now supports LTO-4 SCSI drives when used with a Quad Interface Processor (QIP).

  • Page 136: Bluescale10.0-20070719F

    Power Usage and Storage Density Metrics The library’s LC/RLC can now display information on the amount of power used by the library. The library’s LC/RLC can now display information on the library’s storage density. Note: Metrics for LTO-2 drives/partitions are not currently supported.

  • Page 137: Resolved Issues

    Resolved Issues The front panel no longer reports move failures when loading cleaning tapes. There is no longer a wrong sense set on Storage Access. There is no longer a wrong sense set on EE Access Door Close. The pick of a tape in the mouth of an SAIT drive no longer causes the tape to be loaded in the drive.
  • Page 138 Spectra T120 Library Firmware Notes...

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