In no event shall Spectra Logic be liable for any loss of profits, loss of business, loss of use or data, interruption of business, or for indirect, special, incidental or consequential damages of any kind, even if Spectra Logic has been advised of the possibility of such damages arising from any defect or error.
After replacing a malfunctioning component with a new one stocked on site, the malfunctioning component must be returned to Spectra Logic; a new replacement component is shipped to the customer for future use.
Robotic Picker Robotic Picker LCM/RCM LCM/RCM To make sure that you have the latest version of this guide, visit the Spectra Logic Web site at www.spectralogic.com. Related Publications • Spectra T120 Library User Guide (P.N. 90950000) provides all information for configuration and maintenance, as well as troubleshooting and reference material.
2 Component Location The drives, QIPs, 5V/12V power supplies, and the LCM/RCM are located on the back of the library (Figure 2-1). LCM/RCM Drives Power Supply Figure 2-1 Rear view of the library (one power supply bay shown empty). The picker is inside the library and is accessed through the front door. To service the picker, you must first power down the library, then you can use the library key to open the door (Figure 2-2).
• Saving results of diagnostic traces run on the library and its components. Before You Begin Required Tools and Materials You need a USB memory key to complete this procedure; one Spectra Logic USB memory key (P.N. 90940206) is included in your ASM kit, but any USB memory key will work.
It is safe to run backups while downloading firmware packages from the USB memory key. However, because users often update firmware immediately after downloading it, Spectra Logic recommends waiting until backups have completed. Note: The only data you should download from the USB memory key is firmware packages.
Note: After removing the new drive from its packaging, be sure to keep the packaging to return the malfunctioning drive to Spectra Logic. Continuing Backups Drives Attached to QIPs: Backups running to all other drives in the library can safely continue during the replacement of the malfunctioning drive.
Caution: Breaking the SCSI bus can cause a host machine to crash; if you decide to leave the host running, Spectra Logic is not responsible for any damage to data or equipment. 2. On the LC, log in as a user with superuser or administrator privileges.
Chapter 4. Drive Replacement Determining the Drive’s Physical Location The drive’s identifier is formatted as LTO-DRV or SAIT-DRV , depending on the type of drive installed, and where is the position in which the drive is installed in the library. LTO-DRV4 For example, a drive identifier of indicates that the drive in question is an LTO...
Take care to use both hands to hold the weight of the drive. 4. Place the old drive to the side for return to Spectra Logic. 5. Place the new drive into the empty drive slot and push it gently in; the drive clicks when it locks into place.
Page 14
9. Use your backup software to restart any backup processes running to this drive; this ensures that the software recognizes the drive as working and available. 10. You are now ready to package the drive and ship it to Spectra Logic for inspection; proceed to Chapter 9. Returning Components.
After removing the new power supply from its packaging, keep the packaging for returning the old power supply to Spectra Logic. Figure 5-1 A 5V/12V power supply. Continuing Backups If the library is configured with a single power supply, the library has lost power and will not power back on until the power supply has been replaced.
Chapter 5. Power Supply Replacement Locating the Malfunctioning Power Supply If you only have one power supply installed, proceed to Replacing the 5V/12V Power Supply on page 17. If you have both power supplies installed, follow these steps to tell which power supply is malfunctioning.
6. If necessary, use your backup software to restart any backups that were stopped when the power supply malfunctioned. 7. You are now ready to package the power supply and ship it to Spectra Logic for inspection; proceed to Chapter 9. Returning Components.
Figure 6-1 The LCM/RCM module. Note: After removing the new LCM/RCM from its packaging, keep the packaging to return the old LCM/RCM to Spectra Logic. Continuing Backups If the LCM/RCM is malfunctioning, you have no control of the library through the Library Controller (LC) on the front panel or through the Remote Library Controller (RLC).
Chapter 6. LCM/RCM Replacement Replacing the LCM/RCM 1. Shut down power to the library. (Press and hold down the power button on the front of the library until the button flashes; it takes a few minutes to gradually shut down components.) 2.
Page 20
LC. 14. When it is ready, use your backup software to restart backups running to the library. 15. You are now ready to package the LCM/RCM and ship it to Spectra Logic for inspection; proceed to Chapter 9. Returning Components.
Return • A 3/32 Allen wrench the properly packaged • A small binder clip assembly to Spectra Logic for inspection. • A new robotic assembly, P.N. 90959019 Note that damage that results (shown unpacked in Figure 7-5) from incorrect packaging voids •...
Chapter 7. Robotic Assembly Replacement Halting Backups Backups are interrupted if the robotic assembly, sometimes referred to as a picker, malfunctions, because tapes cannot be moved to or from drives. Also, backups cannot run during the replacement of the robotic assembly, since the library must be powered down.
Page 23
Chapter 7. Robotic Assembly Replacement 5. Select Next; the Diagnostics screen expands to show advanced diagnostics (Figure 7-2). Figure 7-2 The advanced Diagnostics screen. 6. Select Send Controller Command; the screen refreshes to show the details for that diagnostic. 7. In the details section, use the Select a command to send drop-down menu to select Prepare Robot For Service [M].
Page 24
Chapter 7. Robotic Assembly Replacement Turning off the Library 1. Shut down power to the library by pressing the soft power switch (Figure 7-3) until the blue light goes off. The blue light pulses while the power-down sequence executes; this process takes less than five minutes, and is complete when the LC goes black.
Chapter 7. Robotic Assembly Replacement Spectra T120 Library Component Location Upper Vertical Axis (VAX) drive belt Upper Vertical Axis (VAX) guide rails Upper Vertical Axis (VAX) rod LC/EE port support plate Coupler Ribbon cable HAX motor and pulleys Motor 1 of 3 screws attaching control cable assembly to chassis Figure 7-4 Library interior.
Page 26
Chapter 7. Robotic Assembly Replacement Upper VAX column bracket Picker assembly (outlined in dashed lines) Picker head Vertical Axis Base (VAX) (outlined in column dotted line) Ribbon cable Ribbon cable connector Pin guide; insert this end first into library Base of VAX column— includes Horizontal Axis (HAX) motor and pulley Bracket attaching...
Chapter 7. Robotic Assembly Replacement Removing the Robotic Assembly Preparing to Remove the Assembly 1. Disconnect the motor control cable from the motor control board at the front of the library. Note the location of this cable; when you remove the robotic assembly from the library, a second person will hold this cable out of the way.
Page 28
Chapter 7. Robotic Assembly Replacement 3. By hand, gently rotate the VAX column counter-clockwise so that the back of the VAX column is closest to the left side of the library. Figure 7-8 Rotating the vertical VAX column clockwise. 4. Identify the screw located in the plate between the upper VAX drive belt and the top of the VAX column, at the top of the library.
Page 29
Chapter 7. Robotic Assembly Replacement 6. Slide the coupler several inches upwards on the upper HAX rod and tighten one screw to hold the coupler temporarily in place. Figure 7-10 The coupler. 7. Carefully rotate the VAX column counter-clockwise so that the back of the VAX column faces outward and can clear the LC/EE port support plate to the left, as shown in Figure 7-11.
Page 30
Chapter 7. Robotic Assembly Replacement 8. Loosen the captive screw and two quarter-turn screws that attach the robotic assembly base to the library chassis. Figure 7-12 The three chassis screws. Pulling out the Robotic Assembly 1. Have another person hold the motor control cable up from the base and out of the way, as shown in Figure 7-13.
Page 31
Chapter 7. Robotic Assembly Replacement 4. When the ribbon cable is free, the person holding the motor cable can safely let go of the cable. 5. Use both hands to pull the assembly out of the library and to support the weight of the unit, and optionally ask the other person to help you handle the assembly as you set it aside.
Chapter 7. Robotic Assembly Replacement Disassembling the Old Assembly 1. Gently lift the picker head to the top of the VAX column and hold it there while you complete the next step. 2. Attach a small binder clip to secure the belt in place, so that the picker remains at the top of the shaft.
Page 33
9. Remove the small binder clip used in Step 2 on page 32. Carefully move the picker head to the proper position for repackaging. Set the robotic assembly aside for repackaging and return to Spectra Logic.
Chapter 7. Robotic Assembly Replacement Assembling the New Picker Preparing to Install the Picker on the Base 1. Unpack the new robotic assembly. 2. Place the new robotic assembly horizontally on your work surface. 3. Gently move the picker head to the top of the VAX column. 4.
Page 35
Chapter 7. Robotic Assembly Replacement Attaching the Picker to the Base 1. Carefully place the assembly onto the base, on top of the two bearing components, so that the assembly is oriented as shown in Figure 7-20. Make sure the picker is oriented so that the lower HAX belt bracket can be attached to the picker as shown in Figure 7-17.
Page 36
Chapter 7. Robotic Assembly Replacement 2. Align the bearings underneath the picker unit, positioning the unit as shown in Figure 7-20.When it is oriented properly, four screws holes are aligned as shown in Figure 7-21. Figure 7-20 Placing the picker unit onto its base, on top of the two bearings, oriented so that you can attach the lower HAX belt bracket.
Page 37
Chapter 7. Robotic Assembly Replacement Attaching the Bracket and Cable 1. Use a #2 Phillips screwdriver to screw in the two screws attaching the HAX belt bracket to the picker base. (Note that older style pickers attach to the lower HAX belt bracket in a different orientation.) Figure 7-22 Attaching the bracket with screws.
Chapter 7. Robotic Assembly Replacement Installing the New Picker Attaching the Assembly to the Chassis 1. Position the picker as shown in Figure 7-25 by turning the HAX belt pulley and rotating the VAX column of the picker. 2. Before lifting the newly assembled robotics, note the placement pin inside the library and the matching pin guide on the base of the assembly;...
Page 39
Chapter 7. Robotic Assembly Replacement 3. Carefully lift the assembly to place it in the library. Warning: The assembly is heavy and can be slightly awkward to handle; you may want to ask someone to help you carry the assembly. Note: If the assembly base does not align with the locating pin in the library, pull the assembly back out of the library and confirm that...
Page 40
Chapter 7. Robotic Assembly Replacement 6. Locate the upper VAX guide rails inside the top of the library; align the bracket at the top of the VAX column so that the bracket’s rollers fit into the guide rails, then slide in the unit. Figure 7-26 The track along the inside top of the library (left) and the bracket to be aligned (right).
Page 41
Chapter 7. Robotic Assembly Replacement Aligning the VAX 1. Locate the shipping screw located near the HAX belt pulley on the assembly base, then use a #2 Phillips screwdriver to unscrew it. Figure 7-28 The shipping screw. 2. Identify the plate at the top of the assembly, then rotate the HAX belt pulley until the holes in the plate align with the holes in the top bracket.
Page 42
Chapter 7. Robotic Assembly Replacement 4. If your new robotic assembly includes a T8 Torx screw and L-shaped key, use it to screw in the supplied Torx screw to attach the HAX bracket to the upper HAX belt at the top of the library in Figure 7-31. Otherwise, in that same location, use a #2 Phillips screwdriver and the screw removed in an earlier step.
Page 43
Chapter 7. Robotic Assembly Replacement 6. With the VAX correctly aligned, move the coupler. To do this, use a 3/32 Allen wrench to loosen the single screw holding the coupler on the top HAX rod, then position the coupler so that the top two screws attach the top portion of the coupler to the upper HAX rod, and the bottom two screws attach the bottom portion of the coupler to the lower HAX rod.
If the library experiences any problems during the move cycle, contact Spectra Logic Technical Support. 7. Use your backup software to restart backups running to the library. 8. Package the robotics assembly and return it to Spectra Logic for inspection. Proceed to Chapter 9. Returning Components.
After removing the new QIP from its packaging, be sure to keep the packaging to return the malfunctioning QIP to Spectra Logic. Figure 8-1 The F-QIP. Continuing Backups Backups running to drives associated with the other QIP (if installed) can safely continue during the replacement of the malfunctioning QIP.
Chapter 8. QIP Replacement Preparing the Library 1. On the LC, log in as a user with superuser or administrator privileges. 2. From the toolbar menu, select Configuration > Controllers. The Controllers screen appears (Figure 8-2). Figure 8-2 The Controllers screen. 3.
Chapter 8. QIP Replacement 5. Go to the rear of the library and locate the QIP using the QIP identifier. Note that QIPs are numbered from the bottom up (see Figure 8-3). QIP 2 QIP 1 Figure 8-3 QIPs viewed from the back of the library. Replacing the QIP 1.
Page 48
12. Use your backup software to restart any backups that were running to drives on the QIP that was replaced. 13. You are now ready to package the QIP and ship it to Spectra Logic for inspection; proceed to Chapter 9. Returning Components.
9 Returning Components Packaging a Component for Return to Spectra Logic Note: The following packaging instructions do not apply to the picker. You must package the picker with the same materials and in the same manner as the new picker was packaged. Failure to properly package the picker may result in damage that could void your warranty.
Page 50
Chapter 9. Returning Components 3. Place the wrapped component into the drive box. Figure 9-6 The component in its box. 4. Place the foam over the top of the component to secure it in place. 5. Tape the box securely shut. 6.
Domestic RMA Returns Caution: You must package the component in the box provided by Spectra Logic, making sure to use all of the packing materials provided to prevent damage during shipment. Failure to properly package the component may result in damage to the component.
Spectra Logic arranges for return shipment when a request is made to International Shipping (see the contact information below). 1. Fill out your portion of the International Shipping Instructions form, available on the Spectra Logic Web site.
USB key 9 International Shipping 52 Spectra Logic Technical Support 5 cautions as conventions 6 components fax number for Spectra Logic 2, 52 locations 7 firmware packaging 49 downloading from USB 9 contact information on USB key 9...
Page 54
10 QIPs 45 LCM 18 USB port 9 power supply 15 international returns 52 QIPs 45 USB key 8 phone Spectra Logic 2 picker aassembling 34 disassembling 32 location 7 identifying 19 removing 27 location 7, 19 testing 44...
Page 55
Index QIPs saving to USB key 9 connectivity types 45 shipping identifiers 45 address for Spectra Logic 51 LC screen 46 domestic 51 location 7, 47 international 52 part numbers 45 soft power switch 24 replacing 47 Spectra Logic types 45...
Page 56
USB key 9 USB key downloading from 9 firmware upgrade 9 inserting in LCM 9 part number 8 port location 9 saving to 9 warnings, as conventions 6 warranty 51, 52 Web site for Spectra Logic 2, 6...