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HPE ProLiant DL345 Gen11 Service And Maintenance Manual

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HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide
HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide
Part Number: 30-56141432-002
Published: April 2023
Edition: 2

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  • Page 1 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide Part Number: 30-56141432-002 Published: April 2023 Edition: 2...
  • Page 2 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide Abstract Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels, and are familiar with the weight and stability precautions for rack installations.
  • Page 3 Part number Part number Publication date Publication date Edition Edition Summary of changes Summary of changes 30-56141432-002 April 2023 Added new spares in the following topics: E3.S drive blank DIMM spare parts Drive backplane spare parts Processor spare part Drive cable spare parts Added E3.S drive-related contents in the following topics: Added E3.S drive blank removal procedure in Removing and replacing a drive blank .

  • Page 4: Table Of Contents

    Drive cable spare parts Server options Chassis intrusion detection switch spare part Energy pack spare parts HPE NS204i-u Boot Device spare parts Serial port cable spare part Storage controller spare parts Riser board spare parts Universal media bay cable spare part...
  • Page 5 Symbols on equipment Rack warnings and cautions Server warnings and cautions Preparation procedures Server data backup Power down the server Open the cable management arm Extend the server out of the rack Remove the server from the rack Rail identification markers Rack mounting interfaces Remove the midplane drive cage Remove the fan cage...
  • Page 6 Removing and replacing the OCP NIC 3.0 adapter Removing and replacing the chassis intrusion detection switch Removing and replacing the internal USB device Removing the boot device security cover from the NS204i-u + secondary low-profile riser cage HPE NS204i Boot Device replacement...
  • Page 7 Removing and replacing the boot device cage assembly from NS204i-u + low-profile riser cage Removing and replacing the boot device cage assembly on top of the power supply cage Removing and replacing a boot device carrier with a security cover installed Removing and replacing a boot device carrier without a security cover installed Removing and replacing a boot device drive with a security cover installed Removing and replacing a boot device drive without a security cover installed...
  • Page 8 DSC-25 2-port SFP28 card ports and LEDs Trusted Platform Module 2.0 Trusted Platform Module 2.0 guidelines BitLocker recovery key/password retention guidelines HPE NS204i-u Boot Device components HPE NS204i-u Boot Device LED definitions Cabling Cabling guidelines Cabling diagrams Internal cabling management...
  • Page 9 Environmental specifications Mechanical specifications Power supply specifications HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply...

  • Page 10: Customer Self Repair

    à utiliser. Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre Mainteneur Agrée local. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 11 Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 12 Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Optioneel Als u echter Hewlett Packard Enterprise verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 13 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 14 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 15 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 16 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...

  • Page 17: Illustrated Parts Catalog

    Server options Server options Mechanical components Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 18 The exploded diagram below shows an LFF chassis. Some of the components might be for SFF chassis only. This is reflected in the component name. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 19 Front bezel spare part Drive blank spare parts Drive blank spare parts Universal media bay cage spare part Universal media bay cage spare part Air baffle spare part Air baffle spare part HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...

  • Page 20: Miscellaneous Blank Spare Parts

    Removing and replacing the SFF drive box blank Removing and replacing the serial port blank Removing and replacing the power supply blank One-slot primary/secondary riser cage spare part One-slot primary/secondary riser cage spare part HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...

  • Page 21: Left Ocp Slot 21 Rail Spare Part

    DIMM guards (left and right) P59128-001 For more information on the removal and replacement procedures, see Removing and replacing a DIMM guard. Rack rails spare part Rack rails spare part Customer self repair: Mandatory Mandatory HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...

  • Page 22: Cable Guards Spare Part

    Spare part number Spare part number Front bezel P58208-001 For more information on the removal and replacement procedures, see Removing and replacing the front bezel. Drive blank spare parts Drive blank spare parts HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...

  • Page 23: Universal Media Bay Cage Spare Part

    This is a miscellaneous component spare kit; only the energy pack holder listed in this table are used in this server. For more information on the removal and replacement procedures, see Removing and replacing the energy pack holder. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...

  • Page 24: System Components

    Hewlett Packard Enterprise PartSurfer website: https://www.hpe.com/info/partssurfer https://www.hpe.com/info/partssurfer The exploded diagram below shows an LFF chassis. Some of the components might be for SFF chassis only. This is reflected in the component name. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...

  • Page 25: Processor Spare Parts

    Power supply spare parts Power supply spare parts Fan spare parts Fan spare parts DIMM spare parts DIMM spare parts Drive cable spare parts Drive cable spare parts Processor spare parts Processor spare parts HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 26 System board assembly spare part System board assembly spare part Customer self repair: Optional Optional Description Description Spare part number Spare part number System board assembly includes: P60373-001 System board Metal subpan HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 27 Removing and replacing the front 2 SFF stacked drive backplane Removing and replacing the rear 2 SFF drive backplane Removing and replacing the rear 4 LFF drive backplane Removing and replacing the midplane drive backplane HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 28 Spare part number Spare part number HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 866729-001 HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply P39385-001 HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power...
  • Page 29 8 SFF Box 2 x2 NVMe drive cable for type-p controller P58123-001 P61289-001 8 SFF Box 3 x2 NVMe drive cable for type-p controller P58127-001 P61290-001 8 SFF Box 1 x4 NVMe drive cable for type-p controller P58114-001 P61278-001 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 30 This is a miscellaneous cable spare kit; only the cables listed in this table are used in this server. This is a miscellaneous cable spare kit; only the cable listed in this table is used in this server. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...

  • Page 31: Server Options

    Hewlett Packard Enterprise PartSurfer website: https://www.hpe.com/info/partssurfer https://www.hpe.com/info/partssurfer The exploded diagram below shows an LFF chassis. Some of the components might be for SFF chassis only. This is reflected in the component name. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...

  • Page 32: Chassis Intrusion Detection Switch Spare Part

    For more information on the removal and replacement procedures, see: Transceiver spare part For more information on the removal and replacement procedures, see Removing and replacing a transceiver. HPE SR and MR type-p PCIe plug-in storage controller spare parts PCIe5 x16 base riser Stacking riser...
  • Page 33 P56479-001 This is a miscellaneous cable spare kit; only the cables listed in this table are used in this server. For more information on the removal and replacement procedures, see HPE NS204i Boot Device replacement Serial port cable spare part...

  • Page 34: Storage Controller Spare Parts

    Customer self repair: Optional Optional Description Description Spare part number Spare part number Primary free-height riser (riser PN: P50364-001) P60423-001 Primary/secondary stacking riser (riser PN: P50365-001) P60422-001 Primary stacking riser (riser PN: P51472-001) P60861-001 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...

  • Page 35: Universal Media Bay Cable Spare Part

    OCP bandwidth upgrade cable P58491-001 Removal and replacement procedures Removal and replacement procedures This chapter provides detailed instructions on how to remove and replace component spare parts. Subtopics Subtopics Safety considerations Safety considerations HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 36 Removing and replacing an OCP slot blank Removing and replacing the rack rails Removing and replacing the rack rails Removing and replacing the left OCP Slot 21 rail Removing and replacing the left OCP Slot 21 rail HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...

  • Page 37: Safety Considerations

    Avoid hand contact by transporting and storing products in static-safe containers. Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. Place parts on a grounded surface before removing them from their containers. Avoid touching pins, leads, or circuitry. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 38 This symbol indicates the presence of electric shock hazards. The area contains no user or field-serviceable parts. Do not open for any reason. WARNING: WARNING: To reduce risk of injury from electric shock hazards, do not open this enclosure. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 39 These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power. WARNING: WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 40 Hazardous moving parts. Do not insert any tools or any part of your body into the product while it is operating or in any openings. Rack warnings and cautions Rack warnings and cautions HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 41 Be sure sufficient clearance exists for cabling, installation and removal of the server, and movement of the rack doors. Server warnings and cautions Server warnings and cautions HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 42 Power down the server Power down the server Open the cable management arm Open the cable management arm Extend the server out of the rack Extend the server out of the rack HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 43 Customer iLO user name, password, and DNS name iLO configuration settings For servers managed by HPE GreenLake for Compute Ops Management , make sure that you have your HPE GreenLake account ID. For more information, see HPE HPE GreenLake for Compute Ops Management Getting Started Guide GreenLake for Compute Ops Management Getting Started Guide .
  • Page 44 2. Swing the arm away from the rear panel. Extend the server out of the rack Extend the server out of the rack Prerequisites Prerequisites Before you perform this procedure, review the Rack warnings and cautions. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 45 To reduce the risk of personal injury, be careful when pressing the server rail-release latches. The inner rails could pinch your fingers. Press and hold the rear-end rail-release latches (callout 1), and then slide the server out of the rack until it is fully extended (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 46 Before you perform this procedure, make sure that you have a T-25 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 47 Press and hold the rear-end rail-release latches (callout 1), and then slide the server out of the rack until it is fully extended (callout 2). 6. Slide the server completely out of the rack. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 48 To ensure compatibility between the rack rails and the server, verify that the rail number labels on the chassis match the ones stamped on the rails. Rail number labels on the chassis HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 49 Remove the midplane drive cage Remove the midplane drive cage Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 50 7. Remove the access panel . 8. Disconnect all midplane drive backplane cables. 9. Open the drive cage latches to lift the front side of the cage to about 15° angle. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 51 Pull the plunger pin on the rear right side of the drive cage (callout 1). b. Use the drive cage latches to lift the cage out of the server (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 52 6. Place the server on a flat, level work surface. 7. Remove the access panel . 8. Remove the existing fans: a. Press and hold the latch (callout 1). b. Lift the fan from the fan cage (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 53 Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 54 5. Remove the server from the rack . 6. Place the server on a flat, level work surface. 7. Remove the access panel . 8. Remove the fan cage. 9. Remove the midwall bracket screws. LFF chassis HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 55 SFF chassis 10. Lift the midwall bracket away from the chassis. LFF chassis HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 56 Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. About this task About this task The drive backplane bracket is only present in LFF drive configurations. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 57 7. Remove the access panel . 8. Remove the fan cage. 9. Remove the midwall bracket . 10. Disconnect all cables from the drive backplanes. 11. Remove the drive backplane bracket screws. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 58 Remove the rear 4 LFF drive cage Remove the rear 4 LFF drive cage Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. About this task About this task HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 59 Procedure Procedure 1. Remove all drives or drive blanks. Drive blank Drive 2. Power down the server. 3. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 60 10. Remove the rear 4 LFF drive cage: a. Loosen the captive screws (callout 1), and then pull the rear 4 LFF drive cage into place (callout 2). b. Lift the rear 4 LFF drive cage (callout 3). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 61 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 62 10. Remove the one-slot riser cage: a. Release the half-turn spring latch (callouts 1 and 2). b. Lift the riser cage off the system board (callout 3). One-slot primary/secondary riser cage HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 63 NS204i-u + secondary low-profile riser cage 11. Remove the three-slot riser cage: a. Loosen the captive screws (callouts 1). b. Lift the riser cage off the system board (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 64 Use the virtual power button through iLO 6. Removing and replacing the front bezel Removing and replacing the front bezel Procedure Procedure 1. If installed, remove the Kensington security lock. For more information, see the lock documentation. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 65 3. Release the right side of the bezel from the front panel (callout 3). Results Results To replace the component, reverse the removal procedure. Removing and replacing the access panel Removing and replacing the access panel Prerequisites Prerequisites HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 66 5. Do one of the following: Extend the server out of the rack. Remove the server from the rack. 6. Remove the access panel: a. If necessary, unlock the access panel latch (callout 1). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 67 If the server supports hot-plug components, minimize the amount of time the access panel is open. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 68 Extend the server from the rack . Remove the server from the rack . 6. .Remove the access panel 7. Use the blue finger hooks to lift the air baffle away from the chassis. . HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 69 5. Disconnect all peripheral cables from the server. 6. Remove the drive box blank: a. Remove the drive box blank screws (callout 1). b. Remove the drive box blank (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 70 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure Procedure 1. If installed, remove the front bezel . 2. Power down the server. 3. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 71 Flexible Slot power supply replacement Depending on the configuration and the regional location where the server was purchased, the server can be configured with one of the supported Power supply specifications. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 72 Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor. Removing and replacing a Flexible Slot power supply Removing and replacing a Flexible Slot power supply HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 73 2. If installed, open the cable management arm. 3. To remove an AC power supply, do the following: a. Release the power cords, wires, and cables from the strain relief strap. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 74 Disconnect the power cord from the power supply. c. Remove the power supply. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 75 4. To remove the DC power supply, do the following: a. Remove the power supply. b. Release the ground, positive return, and negative input wires from the strain relief strap. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 76 Remove the negative input wire (black) from the -48V slot on the DC power supply. Retain the screws and wire. These screws will be used to secure the wire on the new DC power supply spare. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 77 Remove the ground wire (green and yellow) from the DC power supply. Retain the screw and wire. This screw will be used to secure the wire on the new DC power supply spare. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 78 1. Back up all server data. 2. If installed, remove the front bezel . 3. Observe the drive LED status and determine if the drive can be removed. 4. Remove the drive. LFF drive HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 79 SFF drive E3.S drive HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 80 Support the CMA during the removal and replacement procedures. Do not allow the CMA to hang by its own weight during the procedure. Procedure Procedure 1. Open the cable clamps. 2. (Optional) If your CMA has cable straps, unwrap the straps. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 81 Swing the arm away from the mounting rail (callout 2). c. Press and hold the blue PUSH PUSH buttons on the outer and inner tabs and detach from the rack rails (callouts 3 and 4). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 82 Do not touch the components and connectors on the PCA. Do not bend or flex the PCA. Procedure Procedure 1. Back up all server data. 2. Power down the server. 3. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 83 Remove the air baffle . b. Remove the midplane drive cage . 10. Remove the DIMM. a. Open the DIMM slot latches (callout 1). b. Lift the DIMM out of the slot (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 84 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure Procedure Remove the power supply blank from the bay. Results Results To replace the component, reverse the removal procedure. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 85 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure Procedure 1. If installed, remove the front bezel . 2. Remove the drive blank. LFF drive blank SFF drive blank E3.S drive blank HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 86 The fan setup can either be standard, single-rotor fans or high-performance, dual-rotor fans. Do not mix fan types in the same server. Procedure Procedure 1. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 87 Removing and replacing a cable guard Removing and replacing a cable guard Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 88 5. Remove the server from the rack . 6. Place the server on a flat, level work surface. 7. Remove the access panel . 8. Remove the fan cage. 9. Remove the cable guards. Left HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 89 To replace the component, reverse the removal procedure. Removing and replacing the serial port Removing and replacing the serial port Prerequisites Prerequisites Before you perform this procedure, make sure that you have a hex screwdriver available. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 90 9. If the server is in the rear 4 LFF drive configuration, remove the rear 4 LFF drive cage . 10. Remove the secondary riser cage. 11. Disconnect the serial port from the system board . 12. Remove the serial port: HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 91 The port blank provides EMI shielding and helps maintain proper thermal status inside the server. Do not operate the server when a port blank is removed without the corresponding I/O port option installed. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 92 9. If the server is in the rear 4 LFF drive configuration, remove the rear 4 LFF drive cage . 10. Remove the secondary riser cage. 11. Remove the serial port blank. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 93 1. Power down the server. 2. If installed, open the cable management arm. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 94 To replace the component, reverse the removal procedure. Removing and replacing the energy pack Removing and replacing the energy pack Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 95 Disconnect the cable (callout 1). b. Press and hold the release latch (callout 2). c. Lift one end of the energy pack and release it from the holder (callouts 3 and 4). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 96 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure Procedure 1. If installed, remove the front bezel . 2. Power down the server. 3. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 97 Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 5. Disconnect all peripheral cables from the server. 6. Remove the optical drive blank. LFF universal media bay SFF universal media bay HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 98 T-15 Torx screwdriver Procedure Procedure 1. Back up all server data. 2. If installed, remove the front bezel . 3. Power down the server. 4. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 99 12. Remove the midwall bracket . 13. Remove the universal media bay: a. Remove the universal media bay screws (callout 1). b. Remove the universal media bay from the server (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 100 Remove the optical drive tray from universal media bay (callout 2). 15. Remove the 2 SFF drive blank: a. Remove the blank screws (callout 1). b. Remove the drive blank from universal media bay (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 101 2. If installed, remove the front bezel . 3. If installed, remove all drives from the 2 SFF stacked drive cage. 4. Power down the server. 5. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 102 Remove the air baffle . b. Remove the midplane drive cage . 12. Remove the fan cage. 13. Remove the midwall bracket . 14. Do one of the following: Remove the optical drive blank HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 103 16. Disconnect all cables from the 2 SFF stacked drive backplane . 17. Remove the universal media bay: a. Remove the universal media bay screws (callout 1). b. Remove the universal media bay from the server (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 104 Remove the optical drive tray screws (callout 1). b. Remove the optical drive tray from universal media bay (callout 2). 19. Remove the USB 2.0 / DisplayPort Y-cable from the SFF universal media bay. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 105 21. Remove the 2 SFF drive blank: a. Remove the blank screws (callout 1). b. Remove the drive blank from universal media bay (callout 2). 22. If installed, remove the 2 SFF stacked drive cage. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 106 T-15 Torx screwdriver Procedure Procedure 1. Back up all server data. 2. If installed, remove the front bezel . 3. If installed, remove all drives from the 2 SFF stacked drive cage. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 107 13. Remove the midwall bracket . 14. Remove the universal media bay: a. Remove the universal media bay screws (callout 1). b. Remove the universal media bay from the server (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 108 Remove the optical drive tray screws (callout 1). b. Remove the optical drive tray from universal media bay (callout 2). 16. Remove the USB 2.0 / DisplayPort Y-cable from the SFF universal media bay. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 109 2. If installed, remove the front bezel . 3. If installed, remove all drives from the 2 SFF stacked drive cage. 4. Power down the server. 5. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 110 13. Remove the midwall bracket . 14. Remove the universal media bay: a. Remove the universal media bay screws (callout 1). b. Remove the universal media bay from the server (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 111 Remove the optical drive tray screws (callout 1). b. Remove the optical drive tray from universal media bay (callout 2). 16. Remove the USB 3.2 Gen 1 port cable from the SFF universal media bay. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 112 Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. If installed, remove the front bezel . 2. Power down the server. 3. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 113 Remove the universal media bay screws (callout 1). b. Remove the universal media bay from the server (callout 2) 16. Remove the DisplayPort cable from the LFF universal media bay. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 114 Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 115 Lift the riser cage off the system board (callout 3). 11. If installed, remove the expansion card . 12. Remove the riser board. Retain all screws. These screws will be used to secure the new riser board spare. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 116 Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. 3. Remove all power: a. Disconnect each power cord from the power source. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 117 Removing and replacing the left chassis ear Removing and replacing the left chassis ear Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 118 Remove the server from the rack . 6. Remove the left chassis ear: a. Remove left chassis ear screws (callouts 1). Retain all screws for future use. b. Detach the left chassis ear (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 119 Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 120 7. Remove the access panel . 8. Do one of the following: a. Remove the air baffle . b. Remove the midplane drive cage . 9. Remove the DIMM guard. Left HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 121 Right Results Results To replace the component, reverse the removal procedure. Transceiver replacement Transceiver replacement Transceiver warnings and cautions Removing and replacing a transceiver HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 122 Prerequisites Prerequisites Before replacing a transceiver, review the following: Transceiver warnings and cautions Transceiver documentation for specific operational and cabling requirements Procedure Procedure 1. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 123 Removing and replacing an expansion card from PCIe5 x16 base riser Removing and replacing an expansion card from PCIe5 x16 low-profile riser Removing and replacing an expansion card from PCIe5 x16 low-profile riser HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 124 Do not touch the components and connectors on the PCA. Do not bend or flex the PCA. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 125 Retain the screw. The screw will be used to secure the new expansion card spare. b. Press and hold the release latch (callout 2). c. Detach the expansion card from the riser (callout 3). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 126 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either a riser slot blank or an expansion card installed. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 127 9. Disconnect any internal cables that are connected to the expansion card. 10. Remove the NS204i-u + secondary low-profile riser cage: a. Release the half-turn spring latch (callouts 1 and 2). b. Lift the riser cage off the system board (callout 3). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 128 Results To replace the component, reverse the removal procedure. Removing and replacing an expansion card from three-slot primary/secondary riser cages Removing and replacing an expansion card from three-slot primary/secondary riser cages HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 129 8. Disconnect any internal cables that are connected to the expansion card. 9. Remove the three-slot riser cage: a. Loosen the captive screws (callouts 1). b. Lift the riser cage off the system board (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 130 The port blank provides EMI shielding and helps maintain proper thermal status inside the server. Do not operate the server when a port blank is removed without the corresponding I/O port option installed. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 131 8. If the server is in the rear 4 LFF drive configuration, remove the rear 4 LFF drive cage . 9. Remove the secondary riser cage 10. Disconnect the storage cables from the type-o controller. 11. Remove the type-o storage controller: HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 132 The port blank provides EMI shielding and helps maintain proper thermal status inside the server. Do not operate the server when a port blank is removed without the corresponding I/O port option installed. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 133 Use a plastic spudger to pry the top side of the blank from the chassis (callout 2). c. Remove the blank (callout 3). Retain the screw and blank for future use. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 134 Round-hole rack Square-hole rack Threaded-hole rack Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 135 Slide the rail towards the front panel and pull it from the server (callout 2). c. Repeat steps a and b to remove the other rail. 8. To remove the rack mounting rails, do the following: HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 136 Repeat steps a and b to remove the other rack rail. Results Results To replace the component, reverse the removal procedure. Removing and replacing the left OCP Slot 21 rail Removing and replacing the left OCP Slot 21 rail HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 137 9. Remove the primary riser cage. 10. If installed, remove one of following: Remove the OCP NIC 3.0 adapter Removing and replacing a type-o storage controller 11. Remove the right rack sliding rail from the chassis: HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 138 Riser board replacement Riser board replacement Subtopics Subtopics Removing and replacing the PCIe5 x16 base riser from one-slot riser cage Removing and replacing the PCIe5 x16 base riser from one-slot riser cage HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 139 Do not touch the components and connectors on the PCA. Do not bend or flex the PCA. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 140 10. Remove the riser cage. 11. Remove the expansion card . 12. Remove the riser board. Retain all screws. These screws will be used to secure the new riser board spare. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 141 Do not touch the components and connectors on the PCA. Do not bend or flex the PCA. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 142 11. If an expansion card with internal cables is installed on the riser, disconnect the cables from the card. 12. Remove the expansion card . 13. Remove the riser board. Retain all screws. These screws will be used to secure the new riser board spare. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 143 Handle the PCA only along the edges. Do not touch the components and connectors on the PCA. Do not bend or flex the PCA. Procedure Procedure 1. Power down the server. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 144 11. Remove the expansion card . Replacing the base riser from the three-slot primary riser cage Replacing the base riser from the three-slot primary riser cage 12. Remove the base riser from the riser cage. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 145 13. If two stacking risers are not installed, remove the base riser from the riser cage. 14. If two stacking risers are installed: a. Remove all risers from the riser cage. Retain all screws for future use. b. Detach the stacking risers from the base riser. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 146 Do not touch the components and connectors on the PCA. Do not bend or flex the PCA. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 147 9. Disconnect the riser cable from the system board. 10. Remove the primary riser cage. 11. Remove the expansion card . 12. Remove the free-height riser and stacking riser from the riser cage. Retain all screws for future use. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 148 About this task About this task CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 149 7. Remove the access panel . 8. Do one of the following: a. Remove the air baffle . b. Remove the midplane drive cage . 9. Disconnect the riser cable from the system board. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 150 Replacing the stacking riser from the three-slot secondary riser cage Replacing the stacking riser from the three-slot secondary riser cage 14. Remove all risers from the riser cage. Retain all screws for future use. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 151 15. Detach the stacking risers from the base riser. 16. Detach the stacking risers. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 152 2. If installed, open the cable management arm. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Disconnect all peripheral cables from the server. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 153 Remove the universal media bay screws (callout 1). b. Remove the universal media bay from the server (callout 2) 14. Remove the screw (callout 1), and then remove the optical drive from the universal media bay (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 154 Before you perform this procedure, make sure that you have the following items available: T-10 Torx screwdriver Phillips No. 1 screwdriver Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 155 9. Remove the midwall bracket . 10. Disconnect the SATA-power Y-cable from the optical drive . 11. Remove the screw (callout 1), and then remove the optical drive from the universal media bay (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 156 Removing and replacing the front 4 LFF drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. About this task About this task HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 157 5. Disconnect all peripheral cables from the server. 6. Remove the server from the rack . 7. Place the server on a flat, level work surface. 8. Remove the access panel . 9. Remove the fan cage. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 158 About this task About this task CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 159 7. Place the server on a flat, level work surface. 8. Remove the access panel . 9. Remove the fan cage. 10. Remove the midwall bracket . 11. Disconnect all cables from the drive backplane. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 160 13. Remove the 8 SFF drive backplane: a. Remove the backplane screws (callout 1). b. Remove the backplane from the drive cage (callout 2). Results Results To replace the component, reverse the removal procedure. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 161 1. If installed, remove the front bezel . 2. Power down the server. 3. If installed, open the cable management arm. 4. Remove all power: a. Disconnect each power cord from the power source. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 162 Remove the backplane screws (callout 1). Retain all screws. These screws will be used to install the new spare drive backplane. b. Remove the backplane from the drive cage (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 163 Do not touch the components and connectors on the PCA. Do not bend or flex the PCA. Procedure Procedure 1. If installed, remove the front bezel . 2. Power down the server. 3. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 164 13. Remove the front 2 SFF side-by-side drive cage: a. Remove the drive cage screws (callout 1). b. Remove the front 2 SFF side-by-side drive cage from the server (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 165 Removing and replacing the front 2 SFF stacked drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. About this task About this task HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 166 2. If installed, remove the front bezel . 3. If installed, remove all drives from the 2 SFF stacked drive cage. 4. Power down the server. 5. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 167 13. Disconnect all cables from the 2 SFF stacked drive backplane. 14. Remove the universal media bay: a. Remove the universal media bay screws (callout 1). b. Remove the universal media bay from the server (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 168 Removing and replacing the midplane drive backplane Removing and replacing the midplane drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. About this task About this task HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 169 6. Place the server on a flat, level work surface. 7. Remove the access panel . 8. Disconnect the drive cables from the midplane drive cage. 9. Remove the midplane drive cage . HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 170 Do not touch the components and connectors on the PCA. Do not bend or flex the PCA. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 171 11. Disconnect the cables from the rear 4 LFF drive backplane. 12. Remove the rear 4 LFF drive backplane: a. Remove the backplane screws (callout 1). b. Remove the backplane from the drive cage (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 172 Handle the PCA only along the edges. Do not touch the components and connectors on the PCA. Do not bend or flex the PCA. Procedure Procedure 1. Power down the server. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 173 10. Remove the rear 2 SFF stacked drive cage: a. Remove the stacked drive cage screws (callout 1). b. Remove the rear 2 SFF stacked drive cage from top of the power supply cage (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 174 About this task About this task CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 175 9. Do one of the following: a. If replacing the adapter on Slot 21, remove the primary riser cage . b. If replacing the adapter on Slot 22, remove the secondary riser cage. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 176 Removing and replacing the chassis intrusion detection switch Removing and replacing the chassis intrusion detection switch Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 177 Disconnect the switch cable and release it from the cable clamp (callout 1). b. While carefully retracting the snap-in latch (callout 2), pull out the tab from the chassis slot (callout 3). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 178 To replace the component, reverse the removal procedure. Removing and replacing the internal USB device Removing and replacing the internal USB device Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 179 Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 180 7. Remove the rear 4 LFF drive cage . 8. Remove the NS204i-u + secondary low-profile riser cage: a. Release the half-turn spring latch (callouts 1 and 2). b. Lift the riser cage off the system board (callout 3). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 181 Removing and replacing the boot device cage assembly on top of the power supply cage Removing and replacing a boot device carrier with a security cover installed Removing and replacing a boot device carrier with a security cover installed HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 182 Disconnect each power cord from the server. 4. Disconnect all peripheral cables from the server. 5. Remove the server from the rack . 6. Place the server on a flat, level work surface. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 183 Remove screws from the riser cage (callouts 1 and 2). Retain the screws. These screws will be used to secure the new boot device cage assembly. b. Pull the cage assembly from the slot (callout 3). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 184 A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 185 10. Remove the boot device from the top of the power supply cage: a. Loosen the bracket thumbscrew (callout 1). b. Remove the boot device from the chassis side wall (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 186 13. Remove the boot device carrier: a. Press and hold the carrier latch (callout 1). b. Pivot the latch to open (callouts 2). c. Slide the carrier out from the boot device cage (callout 3). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 187 A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Procedure Procedure 1. Back up all server data. 2. Power down the server. 3. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 188 Remove the rear 4 LFF drive cage . c. Remove the NS204i-u + secondary low-profile riser cage . 10. Remove the boot device security cover: On the boot device riser cage HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 189 11. Remove the boot device carrier: a. Press and hold the carrier latch (callout 1). b. Pivot the latch to open (callouts 2). c. Slide the carrier out from the boot device cage (callout 3). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 190 Carefully remove the SSD from the M.2 slot (callout 3). Retain these SSDs for installation onto the new boot device carrier. Results Results To replace the component, reverse the removal procedure. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 191 Press and hold the carrier latch (callout 1). b. Pivot the latch to open (callout 2). c. Slide the carrier out from the boot device cage (callout 3). Boot device on the NS204i-u + secondary low-profile riser cage HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 192 Tilt the SSD with the M.2 slot at a 45° angle (callout 2). c. Carefully remove the SSD from the M.2 slot (callout 3). Retain these SSDs for installation onto the new boot device carrier. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 193 A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Procedure Procedure 1. Back up all server data. 2. Power down the server. 3. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 194 Remove the rear 4 LFF drive cage . c. Remove the NS204i-u + secondary low-profile riser cage . 10. Remove the boot device security cover: On the boot device riser cage HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 195 11. Remove the boot device carrier: a. Press and hold the carrier latch (callout 1). b. Pivot the latch to open (callouts 2). c. Slide the carrier out from the boot device cage (callout 3). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 196 Tilt the SSD with the M.2 slot at a 45° angle (callout 2). c. Carefully remove the SSD from the M.2 slot (callout 3). Results Results To replace the component, reverse the removal procedure. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 197 Press and hold the carrier latch (callout 1). b. Pivot the latch to open (callout 2). c. Slide the carrier out from the boot device cage (callout 3). Boot device on the NS204i-u + secondary low-profile riser cage HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 198 Remove the SSD mounting screw (callout 1). b. Tilt the SSD with the M.2 slot at a 45° angle (callout 2). c. Carefully remove the SSD from the M.2 slot (callout 3). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 199 A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 200 Review the heatsink screw numbering on the heatsink label. b. Loosen the heatsink screw numbers 6, 5, 4, and 3 in a diagonal manner (callouts 1 to 4). Standard heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 201 Midplane cage heatsink High performance heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 202 Loosen the heatsink screw numbers 2 and 1 (callouts 5 and 6). Standard heatsink Midplane cage heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 203 High performance heasink 11. Lift the heatsink away from the processor socket. Standard heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 204 Midplane cage heatsink High performance heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 205 To prevent mechanical damage or depositing oil on your hands or other contaminant to the heatsink contact surface, hold the heatsink only by the edge of its base plate. Do not touch the heatsink fins. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 206 Front of server text on the heatsink label to correctly orient the heatsink over the processor socket. c. Position the heatsink on top of the processor, ensuring that it is properly seated before securing the screws. Standard heatsink Midplane cage heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 207 High performance heatsink d. Tighten the heatsink screw numbers 1 and 2 (callouts 1 and 2). Standard heatsink Midplane cage heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 208 High performance heatsink e. Tighten the heatsink screw numbers 3, 4, 5, and 6 in a diagonal manner (callouts 3 to 6). Standard heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 209 Midplane cage heatsink High performance heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 210 Installing the processor Processor cautions Processor cautions CAUTION: CAUTION: To avoid damage to the processor or system board, only authorized personnel should attempt to replace or install the processor in this server. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 211 T-20 Torx screwdriver Alcohol wipe Procedure Procedure 1. Power down the server. 2. If installed, open the cable management arm. 3. Remove all power: a. Disconnect each power cord from the power source. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 212 Review the heatsink screw numbering on the heatsink label. b. Loosen the heatsink screw numbers 6, 5, 4, and 3 in a diagonal manner (callouts 1 to 4). Standard heatsink Midplane cage heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 213 High performance heatsink c. Loosen the heatsink screw numbers 2 and 1 (callouts 5 and 6). Standard heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 214 Midplane cage heatsink High performance heasink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 215 11. Lift the heatsink away from the processor socket. Standard heatsink Midplane cage heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 216 While holding the sides of the retention frame, loosen the frame screw (callout 1). This retention frame is spring-loaded. Once the screw is loosened enough, hold the retention frame as it automatically pivots to a vertical position (callout 2) . HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 217 Any damage to them might require replacing the system board and/or processor. 15. Do not touch the pin field on the socket and the processor contacts. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 218 Before you perform this procedure, make sure that you have the following items available: T-20 Torx screwdriver or a torque screwdriver with T-20 drill bit Thermal grease (spare part number: 777298-001) About this task About this task HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 219 Slide the processor into the rail frame until it engages with a click sound. 2. Hold the lift tabs and pivot the rail frame to the closed position. A click sound indicates that the rail frame is properly engaged. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 220 To prevent mechanical damage or depositing oil on your hands or other contaminant to the heatsink contact surface, hold the heatsink only by the edge of its base plate. Do not touch the heatsink fins. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 221 Front of server text on the heatsink label to correctly orient the heatsink over the processor socket. c. Position the heatsink on top of the processor, ensuring that it is properly seated before securing the screws. Standard heatsink Midplane cage heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 222 High performance heatsink d. Tighten the heatsink screw numbers 1 and 2 (callouts 1 and 2). Standard heatsink Midplane cage heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 223 High performance heatsink e. Tighten the heatsink screw numbers 3, 4, 5, and 6 in a diagonal manner (callouts 3 to 6). Standard heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 224 Midplane cage heatsink High performance heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 225 Re-entering the server serial number and product ID Re-entering the server serial number and product ID Removing the system board assembly Removing the system board assembly Prerequisites Prerequisites Perform a backup of critical server data . HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 226 Remove the midplane drive cage . 9. Remove the fan cage. 10. Disconnect all cables from the expansion cards, riser boards, and the system board. 11. Remove all DIMMs. 12. Remove all riser cages HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 227 Review the heatsink screw numbering on the heatsink label. b. Loosen the heatsink screw numbers 6, 5, 4, and 3 in a diagonal manner (callouts 1 to 4). Standard heatsink Midplane cage heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 228 High performance heatsink c. Loosen the heatsink screw numbers 2 and 1 (callouts 5 and 6). Standard heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 229 Midplane cage heatsink High performance heasink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 230 17. Lift the heatsink away from the processor socket. Standard heatsink Midplane cage heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 231 While holding the sides of the retention frame, loosen the frame screw (callout 1). This retention frame is spring-loaded. Once the screw is loosened enough, hold the retention frame as it automatically pivots to a vertical position (callout 2) . HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 232 Any damage to them might require replacing the system board and/or processor. 21. Do not touch the pin field on the socket and the processor contacts. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 233 22. If the serial port cable is not installed, remove the hex screws from the serial port slot. 23. Remove the system board assembly: HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 234 Tilt the system board assembly up until the right side of the board away from the fan bracket, and then remove the system board assembly from the server.. Installing the system board assembly Installing the system board assembly Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 235 To prevent damage, observe antistatic precautions. Procedure Procedure 1. Remove the screws located on the cable guards from the new system board. 2. Install the removed cable guards on the new system board: Left HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 236 Tilt the system board down until left side of the board pass the fan bracket (callout 1), and then use the system board handle and thumbscrew to position the system board on the server (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 237 Insert the system board on the rear side of the chassis (callout 1), and then tighten the thumbscrew (callout 2). 4. Do one of the following: Install the serial port cable. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 238 While holding the sides of the retention frame, loosen the frame screw (callout 1). This retention frame is spring-loaded. Once the screw is loosened enough, hold the retention frame as it automatically pivots to a vertical position (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 239 Retain the cover for future use. 6. Install the processor: a. Hold the processor by its carrier handle and slide the processor into the rail frame until it engages with a click sound. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 240 Any damage to them might require replacing the system board and/or processor. 8. Do not touch the pin field on the socket and the processor contacts. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 241 9. Hold the lift tabs and pivot the rail frame to the closed position. A click sound indicates that the rail frame is properly engaged. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 242 Tighten the retention frame screw (callout 2). 11. If you are using the same heatsink, apply the full content of the thermal grease syringes on top of the processor. Follow the pattern shown in the following image. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 243 Front of server text on the heatsink label to correctly orient the heatsink over the processor socket. c. Position the heatsink on top of the processor, ensuring that it is properly seated before securing the screws. Standard heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 244 Midplane cage heatsink High performance heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 245 Tighten the heatsink screw numbers 1 and 2 (callouts 1 and 2). Standard heatsink Midplane cage heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 246 High performance heatsink e. Tighten the heatsink screw numbers 3, 4, 5, and 6 in a diagonal manner (callouts 3 to 6). Standard heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 247 Midplane cage heatsink High performance heatsink HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 248 Procedure Procedure 1. Access the UEFI System Utilities. During POST, press F9 F9. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options > Advanced HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 249 If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5–10 years. Subtopics Subtopics System battery information System battery information Removing and replacing the system battery Removing and replacing the system battery HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 250 2. If installed, open the cable management arm. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Disconnect all peripheral cables from the server. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 251 With the side of the battery showing the "+" sign facing up, insert the battery into the socket (callout 1). b. Press the system battery down until it clicks into place (callout 2). HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 252 For more information about proper battery disposal, contact an authorized reseller or an authorized service provider. Results Results The installation is complete. Troubleshooting Troubleshooting Subtopics Subtopics NMI functionality NMI functionality Troubleshooting resources Troubleshooting resources HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 253 Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen11 servers and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events.
  • Page 254 The other side shows the default iLO account information. The 2 SFF side-by-side drive cage option supports SAS, SATA, or U.3 NVMe drives. The server supports LFF SAS or SATA drives. 12 LFF drive configuration 12 LFF drive configuration HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 255 Depending on the type of drive backplane installed , the front-end SFF drive boxes supports SAS, SATA, or U.3 NVMe drives. The 2 SFF stacked drive cage option supports SAS, SATA, or U.3 NVMe drives. 24 SFF drive configuration 24 SFF drive configuration HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 256 When you use this feature, the connected USB flash drive is not accessible by the host operating system. Connect a client (such as a laptop) with a supported USB to Ethernet adapter to access the following: iLO web interface Remote console iLO RESTful API HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 257 You cannot use the Service Port to boot any device within the server, or the server itself. You cannot access the server by connecting to the Service Port. You cannot access the connected device from the server. Front panel LEDs and buttons Front panel LEDs and buttons HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 258 Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the front I/O cable is disconnected. If the health LED indicates a degraded or critical state, review the system Integrated Management Log (IML) or use HPE iLO to review the system health status.
  • Page 259 PCIe expansion cards installed in riser board 11 flashes Chassis 12 flashes GPU card 13 flashes Rear panel components Rear panel components Rear panel with rear 4 LFF drives Rear panel with rear 4 LFF drives HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 260 Rear panel with 2 SFF stacked drives Rear panel with 2 SFF stacked drives The rear panel with 2 SFF stacked drive configuration is only supported when the front-end drives are also SFF. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 261 The embedded video controller in the iLO 6 chipset does not support dual display or screen extension mode. To enable dual display mode, install a compatible PCIe graphics card that supports this feature in the expansion slot. Rear panel LEDs Rear panel LEDs HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 262 8 flashes per sec—iLO manual reboot sequence in progress Deactivated System board components System board components The grayed out components in the system board image are not for use in this server. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 263 Power connector for the free-height riser NVMe port 9A System battery GPU riser power connector 1 Auxiliary power connector for the free-height riser Sideband connector for the free-height riser (primary) NVMe/SATA port 1A Fan connector 6 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 264 System maintenance switch descriptions DIMM label identification DIMM label identification DIMM slot numbering DIMM slot numbering Processor and socket components Processor and socket components System maintenance switch descriptions System maintenance switch descriptions HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 265 To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR5 SmartMemory QuickSpecs: https://www.hpe.com/docs/server-memory...
  • Page 266 Memory generation PC5—DDR5 Maximum memory speed 4800 MT/s CAS latency B—42-42-42 B—50-42-42 (for 128 GB and 256 GB capacities) DIMM type R—RDIMM (registered) DIMM slot numbering DIMM slot numbering HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 267 The arrow points to the front of the server. Processor and socket components Processor and socket components HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 268 For clarity, the riser cage and the cables of the cabled risers are not shown in the following images. Standard riser components Standard riser components Item Description Item Description Storage controller backup power connector PCIe5 x16 (16, 8, 4, 1) slot Cabled riser components Cabled riser components HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 269 Item Description Item Description Storage controller backup power connectors PCIe5 x16 (16, 8, 4, 1) slots Riser power connectors PCIe5 slot description PCIe5 slot description HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 270 Two-slot riser configuration without HPE NS204i Boot Device NS204i Boot Device Slot number Location Slot number Location Supported form factors Supported form factors Primary riser cage Full-height, half-length Secondary riser cage Half-height, half-length (low-profile) HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 271 The HPE Basic drive carrier has the following LEDs: Amber/blue LED—Managed by the drive backplane in conjunction with the storage controller and is used to indicate drive status. Green LED—Managed by the drive itself and indicates the drive activity. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 272 EDSFF drive carrier has two LEDs: Amber/blue LED—Managed by the drive backplane in conjunction with the storage controller and is used to indicate drive status. Green LED—Managed by the drive itself and indicates the drive activity. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 273 4 LFF 12G x1 SAS / SATA UBM6 LP For more information on the drive backplane description, see Drive backplane naming. Front: 12 LFF drive bay numbering Front: 12 LFF drive bay numbering HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 274 8 SFF 24G x1 U.3 NVMe / SAS UBM3 BC 8 SFF 24G x1 U.3 NVMe / SAS UBM6 BC 8 SFF 24G x4 U.3 NVMe / SAS UBM3 BC 8 SFF 24G x4 U.3 NVMe / SAS UBM6 BC HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 275 Front: 16 SFF + 2 SFF drive bay numbering Front: 24 SFF drive bay numbering Front: 24 SFF drive bay numbering Midplane: 8 SFF drive bay numbering Midplane: 8 SFF drive bay numbering HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 276 E3.S drive box uses the 12 E3.S 32G x4 NVMe UBM5 EC drive backplane. For more information on the drive backplane description, see Drive backplane naming. Drive backplane naming Drive backplane naming HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 277 This topic explains the features represented in the drive backplane naming. This naming convention was adopted starting in the HPE Gen11 server release. Your server might not support all the features listed in this topic. For server-specific support information, see the server guides: Drive backplane support, see Drive bay numbering.
  • Page 278 Option kit: P58464-B21 Option kit: P58458-B21 Option kit: P58459-B21 Option kit: P58465-B21 Option kit: P58457-B21 DSC-25 2-port SFP28 card ports and LEDs DSC-25 2-port SFP28 card ports and LEDs Ports Ports HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 279 LEDs The HPE for Pensando DSP DSC-25 2p SFP28 card is a dual-port, single-slot, half-height, half-length (HHHL) SFP28 network adapter. It has LEDs for Link (L) and Activity (A) for each port. A half-height bracket is shown in the following illustration with SFP28 ports and LEDs.
  • Page 280 The TPM 2.0 is supported with specific operating system support such as Microsoft Windows Server 2012 R2 and later. For more information about operating system support, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). For more information about Microsoft Windows BitLocker Drive Encryption feature, see the Microsoft website (https://www.microsoft.com https://www.microsoft.com).
  • Page 281 Recovery Mode after BitLocker detects a possible compromise of system integrity. HPE is not liable for blocked data access caused by improper TPM use. For operating instructions, see the documentation for the encryption technology feature provided by the operating system.
  • Page 282 Item Description Item Description Boot device cage M.2 slots Boot device carriers HPE NS204i-u Boot Device LED definitions HPE NS204i-u Boot Device LED definitions HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 283 Drive is not configured by a RAID controller or is a spare drive. Cabling Cabling This chapter includes cabling guidelines and diagrams for internal component cabling. Subtopics Subtopics Cabling guidelines Cabling guidelines Cabling diagrams Cabling diagrams HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 284 To prevent component damage and potential signal interference, make sure that all cables are in their appropriate routing position before installing a new component and before closing up the server after hardware installation/maintenance. When disconnecting cables When disconnecting cables HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 285 Observe the following: Before cabling components, see the cabling guidelines. Use the cable part number or search feature to find your diagram. Component cabling Component cabling Cable part number Cable part number HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 286 8 SFF Box 1 x2 NVMe storage controller cable: Type-o controller in P58075-001 Slot 22 P58076-001 8/16 SFF x2 NVMe storage controller cable: Type-p controller in the P58123-001 primary riser P58127-001 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 287 — 8/12 LFF drive power cable P58035-001 P58036-001 P58867-001 8/16/24 SFF drive power cable P57198-001 P58023-001 P57209-001 36 E3.S drive power cable P58822-001 P59122-001 2 SFF side-by-side drive power cable P58036-001 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 288 HPE NS204i Boot Device signal cable P54087-001 OCP bandwidth upgrade cable for OCP slot 21 P56686-001 Serial port cable P47752-001 Chassis intrusion detection switch cable P54901-001 Front I/O cable P43727-001 Internal cabling management Internal cabling management HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 289 Item Item Description Description Cable guards Cable clip Full-length card stabilizer Stacking and free-height riser cabling Stacking and free-height riser cabling Primary free-height riser cabling Primary free-height riser cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 290 Riser part number Color Color From From P51472-001 Orange Primary stacking riser on Slot 1 NVMe port 7A Blue NVMe port 8A Option kit: P57116-B21 Primary/secondary stacking riser cabling Primary/secondary stacking riser cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 291 Energy pack cabling Storage controller backup power cabling Storage controller backup power cabling Storage controller cabling Storage controller cabling Subtopics Subtopics Front drive storage controller cabling Front drive storage controller cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 292 Blue Box 2 port 1 NVMe/SATA port 1A Gold Box 3 port 1 Option kit: P57114-B21 Option kit: P58864-B21 8/16 SFF drive: Onboard SATA cabling 8/16 SFF drive: Onboard SATA cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 293 Box 2 port 1 NVMe/SATA port 1A P57196-001 Orange Box 3 port 1 NVMe/SATA port 2A Option kit: P57121-B21 8/16/24 SFF x2 NVMe direct attach cabling 8/16/24 SFF x2 NVMe direct attach cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 294 P57215-001 Blue Box 3 port 3 and port 4 NVMe/SATA port 1B NVMe port 9A Option kit: P57124-B21 36 E3.S E3.S x2 NVMe direct attach cabling x2 NVMe direct attach cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 295 Box 1 ports 5–6 NVMe port 6A Option kit: P55090-B21 8 LFF SAS/SATA drive controller cable: Type-o controller in Slot 22 8 LFF SAS/SATA drive controller cable: Type-o controller in Slot 22 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 296 8 LFF SAS/SATA drive controller cabling: Type-p controller in the primary riser Cable part number Cable part number Color Color From From P58063-001 Orange Box 2 port 1 Primary type-p storage controller port 1 Blue Box 3 port 1 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 297 1 Option kit: P57114-B21 8/12 LFF SAS/SATA drive controller cabling: Type-p storage controller in the primary riser 8/12 LFF SAS/SATA drive controller cabling: Type-p storage controller in the primary riser HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 298 Type-o storage controller port 1 in Slot 22 Option kit: P59637-B21 8/16 SFF SAS/SATA controller cabling: Type-p controller in the primary riser 8/16 SFF SAS/SATA controller cabling: Type-p controller in the primary riser HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 299 Primary type-p storage controller port 1 Option kit: P57123-B21 8/16/24 SFF SAS/SATA controller cabling: Type-p controller in the primary riser 8/16/24 SFF SAS/SATA controller cabling: Type-p controller in the primary riser HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 300 Option kit: P57129-B21 8/16 SFF x2 NVMe storage controller cabling: Type-p controller in the primary riser 8/16 SFF x2 NVMe storage controller cabling: Type-p controller in the primary riser MR416i-p controller HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 301 Box 3 port 1 and port 2 Primary type-p storage controller port 2 Gold Box 3 port 3 and port 4 Primary type-p storage controller port 1 Option kit: P57129-B21 SR932i-p controller HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 302 Option kit: P57129-B21 8 SFF Box 1 x2 NVMe storage controller cabling: Type-p controller in the secondary riser 8 SFF Box 1 x2 NVMe storage controller cabling: Type-p controller in the secondary riser HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 303 Option kit: P57129-B21 8 SFF Box 3 x4 NVMe storage controller cabling: Type-p controller in the primary riser 8 SFF Box 3 x4 NVMe storage controller cabling: Type-p controller in the primary riser HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 304 Option kit: P57128-B21 8 SFF Box 1 x4 NVMe storage controller cabling: Type-p controller in the secondary riser 8 SFF Box 1 x4 NVMe storage controller cabling: Type-p controller in the secondary riser HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 305 Box 1 port 4 Secondary type-p storage controller port 4 Option kit: P57128-B21 Front 2 SFF side-by-side drive controller cabling: Type-o controller Front 2 SFF side-by-side drive controller cabling: Type-o controller HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 306 Front 2 SFF stacked drive controller cabling: Type-o controller Cable part number Cable part number Color Color From From P58145-001 Orange Box 1 port 1 Type-o storage controller port 1 in Slot 22 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 307 Option kit: P57109-B21 4 LFF x1 SAS midplane drive controller cabling: type-p storage controller in the primary riser 4 LFF x1 SAS midplane drive controller cabling: type-p storage controller in the primary riser HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 308 8 SFF midplane SAS x1 NVMe drive controller cabling: type-p storage controller Cable part number Cable part number Color Color From From P58089-001 Orange Box 7 port 1 Primary type-p storage controller port 4 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 309 Primary type-p storage controller port 1 P57109-B21 P57109-B21 Rear drive storage controller cabling Rear drive storage controller cabling Rear 4 LFF drive: onboard SATA cabling Rear 4 LFF drive: onboard SATA cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 310 Rear 4 LFF x1 SAS drive controller cabling: type-o storage controller in Slot 22 Cable part number Cable part number Color Color From From P58098-001 Orange Box 8 port 1 type-o storage controller port 1 in Slot 21 P57113-B21 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 311 Rear 2 SFF SAS x4 NVMe stacked drive controller cabling: type-o storage controller Cable part number Cable part number Color Color From From P58149-001 Orange Box 8 port 1 type-o storage controller port 1 in Slot 22 HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 312 Box 2 power connector Front drive backplane power connector 2 P58867-001 Yellow Box 3 power connector Front drive backplane power connector 3 8/16/24 SFF drive power cabling 8/16/24 SFF drive power cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 313 Box 2 power connector Front drive backplane power connector 2 P57209-001 Gold Box 3 power connector Front drive backplane power connector 3 36 E3.S E3.S drive power cabling drive power cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 314 From From P58036-001 Orange 2 SFF side-by-side drive Front drive backplane power backplane power connector connector 2 Front 2 SFF stacked drive power cabling Front 2 SFF stacked drive power cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 315 Orange Box 1 power connector Front drive backplane power connector 1 Midplane drive power cabling Midplane drive power cabling 4 LFF midplane drive power cabling 4 LFF midplane drive power cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 316 From P57177-001 Orange Box 7 power connector Rear drive backplane / Graphics card power connector C (J9019) 8 SFF midplane NVMe x4 power cabling 8 SFF midplane NVMe x4 power cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 317 From P57185-001 Orange Box 8 power connector Rear drive backplane / Graphics card power connector C (J9019) Rear 2 SFF stacked drive power cabling Rear 2 SFF stacked drive power cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 318 Orange Box 8 power connector Rear drive backplane / Graphics card power connector C (J9019) Energy pack cabling Energy pack cabling Storage controller backup power cabling Storage controller backup power cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 319 Slot 22 OROC storage backup power connector Optical drive cabling Optical drive cabling Optical drive cabling in the LFF universal media bay Optical drive cabling in the LFF universal media bay HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 320 Optical drive cabling in the SFF universal media bay Cable part number Cable part number Color Color From From P59116-001 Orange SFF universal media bay NVMe/SATA port 1B Blue Optical drive power connector HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 321 From From 869808-001 Orange LFF universal media bay Front USB and DisplayPort connector Option kit: P52150-B21 SFF universal media bay cabling SFF universal media bay cabling USB 2.0 / DisplayPort Y-cable HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 322 Option kit: P57857-B21 USB 3.2 Gen 1 port cable Cable spare part Cable spare part Color Color From From P57248-001 Orange SFF universal media bay Stacked, dual USB 3.2 Gen 1 ports HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 323 The boot device on the top of the power supply cage is only supported when the rear 2 SFF stacked drive cage is installed. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 324 Cable part number Color Color From From P54088-001 Blue Boot device power connector NS204i power connector P54087-001 Orange Boot device signal connector NS204i signal connector Option kit: P57013-B21 Fan cabling Fan cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 325 In Slot 21 OCP, the OCP bandwidth upgrade cable is required to support a x16 OCP expansion option. Cable part number Cable part number Color Color From From P56686-001 Orange Slot 21 OCP x16 upgrade NVMe port 9A connector Option kit: P56658-B21 Serial port cabling Serial port cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 326 Cable part number Cable part number Color Color From From P47752-001 Orange Serial port Serial port connector Option kit: P50887-B21 Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 327 QuickSpecs (https://buy.hpe.com/us/en/p/1014689145 https://buy.hpe.com/us/en/p/1014689145). Products ordered from HPE Factory Express might have already been configured with some or all the configurations in this chapter. To determine if any additional setup is required, see your HPE Factory Express order. For the most recent changes, feature enhancements, and bug fixes, see the latest product release notes.
  • Page 328 Enable policy-based management of server or server group firmware for distributed server infrastructure https://www.hpe.com/info/com-docs https://www.hpe.com/info/com-docs Monitor server compliance with a configured firmware baseline Receive automatic iLO firmware updates Receive baseline update alerts Configuring the server Configuring the server HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 329 For servers running HPE OneView, do not use another tool, such as iLO, to delete or change certain settings. For more information about using HPE OneView and iLO to manage the same server, see the iLO user guide at https://www.hpe.com/support/ilo6 https://www.hpe.com/support/ilo6.
  • Page 330 Managing the HPE Managing the HPE NS204i Boot Device NS204i Boot Device For more information on supported features and maintenance information for the HPE NS204i Boot Device , see the HPE NS204 Boot Device User Guide: https://www.hpe.com/support/NS204-UG https://www.hpe.com/support/NS204-UG Deploying an OS Deploying an OS For a list of supported operating systems, see the HPE Servers Support &...
  • Page 331 Configure the server to boot from a SAN HPE Boot from SAN Configuration Guide https://www.hpe.com/info/boot-from-san-config-guide https://www.hpe.com/info/boot-from-san-config-guide Configure the server to boot from a PXE server UEFI System Utilities User Guide for HPE ProLiant Gen11 Servers and HPE Synergy https://www.hpe.com/support/UEFIGen11-UG-en https://www.hpe.com/support/UEFIGen11-UG-en Deploy an OS using iLO virtual media iLO user guide https://www.hpe.com/support/ilo6...
  • Page 332 Specifications Specifications Subtopics Subtopics Environmental specifications Environmental specifications Mechanical specifications Mechanical specifications Power supply specifications Power supply specifications Environmental specifications Environmental specifications HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 333 40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3,050 m (10,000 ft). The approved hardware configurations for this system are listed in the Extended Ambient Temperature Guidelines for Gen11 HPE ProLiant servers: https://www.hpe.com/support/ASHRAEGen11...
  • Page 334 Subtopics Subtopics HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply...
  • Page 335 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 336 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply...
  • Page 337 1600 W at 240 VDC input Maximum peak power 2200 W for 1 ms (turbo mode) at 200 VAC to 240 VAC input HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply 1600 W Flex Slot -48 VDC Hot-plug Power Supply Specification...
  • Page 338 Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance https://www.hpe.com/info/assistance To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 339 IMPORTANT: IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Onepass set up with relevant entitlements. Remote support Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product.
  • Page 340 Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...
  • Page 341 (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. All document information is captured by the process. HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide...

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