HPE ProLiant DL385 Gen10 Plus v2 Maintenance And Service Manual
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HPE ProLiant DL385 Gen10 Plus v2 Maintenance And Service Manual

HPE ProLiant DL385 Gen10 Plus v2 Maintenance And Service Manual

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HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide
HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide
Part Number: 30-3659EF03-004
Published: March 2022
Edition: 3

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  • Page 1 HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide Part Number: 30-3659EF03-004 Published: March 2022 Edition: 3...
  • Page 2 HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide Abstract Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

  • Page 3: Table Of Contents

    Table of contents Table of contents Illustrated parts catalog Mechanical components Air baffle spare part Access panel spare parts Secondary and tertiary PCI riser cage spare parts Primary PCI riser cage spare parts Chassis ear spare parts Fan cage spare part 2U bezel spare part Rack-mounting hardware spare parts DIMM guard spare part...
  • Page 4 Power supply warnings and cautions Removing and replacing a hot-plug AC power supply Removing and replacing the HPE 800 W Flex Slot -48 VDC hot-plug power supply Removing and replacing an HPE 1600 W Flex Slot -48 VDC hot-plug power supply...
  • Page 5 Removing and replacing the fan cage Removing and replacing the primary PCIe riser cage Removing and replacing the secondary and tertiary PCIe riser cages Removing and replacing the PCIe riser blank Removing and replacing the PCIe riser board Removing and replacing an expansion slot blank Removing and replacing an expansion board Removing and replacing a GPU enablement board Removing and replacing the SFF universal media bay...
  • Page 6 Drive bay numbering: Smart Array controller Drive bay numbering: SAS expander Drive bay numbering: NVMe drives Drives HPE Basic Drive LED definitions DSC-25 2-port SFP28 card ports and LEDs Fan bay numbering Cabling HPE ProLiant Gen10 Plus DL Servers Storage Cabling Guidelines Cabling diagrams...
  • Page 7 Cable routing: 24 SFF SAS drive options (box 1, box 2, and box 3 to SAS expander) Cable routing: 24 SFF drive options (box 1, box 2, and box 3 to SAS expander card and HPE Smart Array P816i-a SR...
  • Page 8 Accessing Hewlett Packard Enterprise Support Accessing updates Remote support Warranty information Regulatory information Documentation feedback...

  • Page 9: Illustrated Parts Catalog

    Fan cage spare part 2U bezel spare part* Rail kit spare parts* DIMM guard spare part * Miscellaneous mechanical spare parts * *Not shown For more information, see Removal and replacement procedures. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 10: Air Baffle Spare Part

    Primary PCI riser cage spare parts Primary PCI riser cage spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number PCI riser cage P42325-001 HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 11: Chassis Ear Spare Parts

    2U bezel spare part 2U bezel spare part Customer self repair: Mandatory Mandatory Description Spare part number Description Spare part number 2U bezel 875065-001 Rack-mounting hardware spare parts Rack-mounting hardware spare parts HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 12: Dimm Guard Spare Part

    Hard drive box blank, NVMe LFF hard drive box blank Miscellaneous blanks spare parts Miscellaneous blanks spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 13: Optical Drive Blank Spare Part

    System components System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/info/partssurfer http://www.hpe.com/info/partssurfer). HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 14: Dimm Spare Parts

    * Not shown For more information, see Removal and replacement procedures. DIMM spare parts DIMM spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 15: Processor Spare Parts

    P39489-001 2.00 GHz AMD EPYC 7663 processor P39060-001 2.00 GHz AMD EPYC 7713 processor P39061-001 2.50 GHz AMD EPYC 7763 processor P39062-001 2.20 GHz AMD EPYC 7773X processor P46977-001 HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 16: Heatsink Spare Parts

    HPE Smart Array E208i-a SR Gen10 Controller 836259-001 HPE Smart Array E208i-p SR Gen10 Controller 836266-001 HPE Smart Array P408e-p SR Gen10 Controller 836270-001 HPE Smart Array P408i-a SR Gen10 Controller 836260-002 HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 17: Pci Riser Board Spare Parts

    Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE Ethernet 1Gb 4-port BaseT I350-T4 adapter P22200-001 HPE Ethernet 10Gb 2-port SFP+ QL41132 adapter P22199-001 HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 18: Fibre Channel Host Bus Adapter Spare Parts

    HPE StoreFabric CN1100R-T 10Gb Converged Network Adapter 872605-001 HPE StoreFabric CN1200E 10Gb Converged Network Adapter 767078-001 HPE StoreFabric CN1200E-T 10Gb Converged Network Adapter 827607-001 OCP NIC 3.0 spare parts OCP NIC 3.0 spare parts HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 19: Infiniband Adapter Spare Parts

    Description Spare part number Spare part number System board with sub-pan P40453-001 LFF front I/O board spare part LFF front I/O board spare part Customer self repair: Optional Optional HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 20: Systems Insight Display Spare Part

    Server options Server options Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/info/partssurfer http://www.hpe.com/info/partssurfer). HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 21: Drive Spare Parts

    Thermal grease spare part* * Not shown For more information, see Removal and replacement procedures. Drive spare parts Drive spare parts Hard disk drive spare parts Hard disk drive spare parts HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 22: Nvme Solid State Drive Spare Parts

    750 GB NVMe WI SFF BC U.2 P4800x SSD P41551-001 800 GB NVMe MU SFF BC U.3 CD6 SSD P41511-001 800 GB NVMe MU SFF BC U.3 CM6 SSD P41517-001 HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 23: Solid State Drive Sas Spare Parts

    15.36 TB NVMe RI BC U.3 PM1733 SSD P41566-001 Solid state drive SAS spare parts Solid state drive SAS spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 24: Solid State Drive Sata Spare Parts

    Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number 240 GB SATA RI SFF BC MV SSD P41521-001 480 GB SATA MU SFF BC MV SSD P41527-001 HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

  • Page 25: Optical Drive Spare Parts

    Fan spare parts Fan spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Standard fan P23971-001 Max performance fan for Gen10 Plus P23970-001 HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 26 Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Rear serial port interface 875571-001 Accelerator spare parts Accelerator spare parts Customer self repair: Optional Optional HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 27 HPE Smart Storage Battery 96 W, 145 mm cable 878643-001 HPE Smart Storage Hybrid Capacitor, 145 mm cable P07473-001 Power switch module spare parts Power switch module spare parts Customer self repair: Mandatory Mandatory HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 28 Description Spare part number Spare part number 8 SFF NVMe and SAS SC midtray drive cage kit P24046-001 Cable spare parts Cable spare parts Customer self repair: Mandatory Mandatory HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 29 Slim SAS/SATA x4 8 LFF Box 3/midtray to x8 Slim SAS Slim SAS to 7p SAS/SATA 2 SFF, front x4 to 7p, SAS/SATA 2 SFF front/rear NVMe cable spare parts NVMe cable spare parts HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 30 Box 2 premium port 3-4 to 1C/2C on system board Power cable spare parts Power cable spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 31 Processor 1/2 to riser port 1/port 2 cables P24129-001 Processor to riser port 1, 686mm Processor 1 to secondary riser, port 1, 248mm Processor 1 to secondary riser, port 1, 686mm HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 32 Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à Hewlett Packard Enterprise de Obligatoire— remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 33 Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovrà sostenere le spese di spedizione e di manodopera per il servizio. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 34 Hewlett Packard Enterprise podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, Hewlett Packard Enterprise se hará cargo de todos los gastos de envío y devolución de componentes y HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 35 Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise substitua essas peças, Obrigatória serão cobradas as despesas de transporte e mão-de-obra do serviço. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 36 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 37 HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 38 HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 39 To prevent electrostatic damage: Avoid hand contact by transporting and storing products in static-safe containers. Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 40 This symbol indicates the presence of electric shock hazards. The area contains no user or field-serviceable parts. Do not open for any reason. WARNING: WARNING: To reduce risk of injury from electric shock hazards, do not open this enclosure. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 41 These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power. WARNING: WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 42 If the server is installed higher than chest level, a third person may be required to help align the server. Use caution when installing the server in or removing the server from the rack; it is unstable when not fastened to the rails. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 43 The Systems Insight Display is supported only on SFF models. Procedure Procedure 1. Press and release the panel. 2. After the display fully ejects, rotate the display to view the LEDs. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 44 Use the virtual power button through iLO. Extend the server from the rack Extend the server from the rack 1. Pull down the quick release levers on each side of the server. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 45 Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power supplies, and internal system WARNING: components to cool before touching them. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 46 3. Do one of the following: Extend the server from the rack . Remove the server from the rack . 4. Remove the access panel . 5. Remove the air baffle. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 47 To replace the component, reverse the removal procedure. Releasing the cable management arm Releasing the cable management arm Release the cable management arm and then swing the arm away from the rack. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 48 Removing and replacing the front bezel Removing and replacing the front bezel Procedure Procedure 1. If installed, remove the Kensington security lock. 2. Remove the front bezel. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 49 2. If installed, remove the front bezel . 3. Observe the drive LED status and determine if it can be removed. 4. Remove the drive. LFF drive SFF drive HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 50 Procedure Procedure 1. If installed, remove the front bezel . 2. Remove the drive blank. LFF drive blank SFF drive blank To replace the component, reverse the removal procedure. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 51 Disconnect each power cord from the server. 3. Extend the server from the rack . 4. Remove the cables from the cable management arm. 5. Remove the cable management arm. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 52 1. If installed, release the cable management arm . 2. If the server is using a single power supply only, remove all power from the server: a. Back up all server data. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 53 Disconnect all peripheral cables from the server. 3. Release the power cord from the strain relief strap. 4. Disconnect the power cord from the power supply. 5. Remove the power supply. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 54 Enterprise servers located in a restricted access location. The HPE 800 W Flex Slot -48 VDC hot-plug power supply is not intended for direct connection to the DC supply branch circuit. Only connect this power supply to a power distribution unit (PDU) that provides an independent overcurrent-protected output for each DC power supply.
  • Page 55 4. To access the ground cable screw, slide the power supply out of the bay. 5. Detach the ground (earthed) cable from the power supply. 6. Remove the terminal block connector from the power supply. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 56 Enterprise servers located in a restricted access location. The HPE 1600 W Flex Slot -48 VDC hot-plug power supply is not intended for direct connection to the DC supply branch circuit. Only connect this power supply to a power distribution unit (PDU) that provides an independent overcurrent-protected output for each DC power supply.
  • Page 57 4. Release the ground (earthed), -48 V, and return wires from the strain relief strap. 5. Disconnect the ground (earthed) wire from the power supply. 6. Remove the clear plastic cover from the power supply. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 58 To replace the component, reverse the removal procedure. Removing and replacing a power supply blank Removing and replacing a power supply blank Procedure Procedure Remove the component as indicated. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 59 4. Place the server on a sturdy, level surface. IMPORTANT: IMPORTANT: When removing the rail from the rack, always remove the front of the rail first. 5. Remove the rail from the rack. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 60 Procedure Procedure 1. If installed, release the cable management arm . 2. Extend the server from the rack . 3. Remove the access panel . 4. Remove the fan. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 61 Removing and replacing the primary PCIe riser cage CAUTION: To prevent improper cooling or thermal damage, the server PCI slots must have an expansion slot blank or CAUTION: an expansion board installed. Procedure Procedure HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 62 Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 63 Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: Extend the server from the rack . HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 64 5. Remove the PCIe riser blank: Secondary Tertiary To replace the component, reverse the removal procedure. Removing and replacing the PCIe riser board Removing and replacing the PCIe riser board HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 65 Remove the secondary and tertiary PCIe riser cage 7. Remove any expansion boards from the PCIe riser cage. 8. Remove the PCIe riser board: Primary and secondary riser cage Tertiary riser cage HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 66 4. Remove the access panel . 5. Remove the PCIe riser cage: Remove the primary PCIe riser cages Remove the secondary and tertiary PCIe riser cage 6. Remove the expansion slot blank. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 67 7. Release the full-length expansion board retainer if necessary . 8. Remove the PCIe riser cage: Remove the primary PCIe riser cages Remove the secondary and tertiary PCIe riser cage 9. Remove the expansion board. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 68 Remove the secondary and tertiary PCIe riser cage 8. Disconnect the power cable from the GPU. 9. Remove the GPU enablement board from the GPU-enabled riser cage: Primary riser cage HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 69 Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: Extend the server from the rack . Remove the server from the rack . HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 70 4. Remove the access panel . 5. Remove all drives . 6. Remove the fan cage. 7. Disconnect all cables connecting the power switch module to the system board and other components. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 71 4. Remove the access panel . 5. Remove the fan cage. 6. Disconnect all cables from the SFF universal media bay. 7. Remove the SFF universal media bay . 8. Remove the optical drive. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 72 9. Remove the optical drive bracket and retain for use with the replacement optical drive. 10. Before replacing the component, install the optical drive bracket retained from the optical drive you are replacing. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 73 4. Remove the access panel . 5. Remove the fan cage. 6. Disconnect all cables from the LFF power switch module. 7. Remove the LFF power switch module . 8. Remove the optical drive. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 74 4. Remove the access panel . 5. Remove all drives . 6. Remove the fan cage. 7. Disconnect all cables from the drive backplane. 8. Remove the drive cage. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 75 4. Remove the access panel . 5. Remove the fan cage. 6. Remove all drives . 7. Remove the 8 SFF drive cage . 8. Remove the drive backplane. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 76 Remove the server from the rack . 4. Remove the access panel . 5. Remove all drives . 6. Disconnect all cables from the drive backplane. 7. Remove the drive cage. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 77 Remove the server from the rack . 4. Remove the access panel . 5. Remove all drives . 6. Disconnect all cables from the drive backplane. 7. Remove the drive cage. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 78 Remove the server from the rack . 4. Remove the access panel . 5. Remove all drives . 6. Disconnect all cables from the drive backplane. 7. Remove the drive cage. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 79 4. Remove the access panel . 5. Remove the fan cage. 6. Remove all drives . 7. Remove the 2 SFF drive cage . 8. Remove the drive backplane. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 80 Extend the server from the rack . Remove the server from the rack . 4. Remove the access panel . 5. Remove the LFF midplane cage . 6. Remove the NVMe drive backplane. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 81 7. Raise the blue tabs on the drive tray and lift the drive cage to a 15 degree angle. 8. Pull the plunger pin to disengage it. 9. Remove all drives . 10. Using both hands, remove the drive cage from the server. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 82 4. Remove the access panel . 5. Remove the fan cage). 6. Remove all drives . 7. Disconnect all cables connected to the LFF backplane assembly. 8. Remove the LFF backplane assembly. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 83 4. Remove the access panel . 5. Remove the fan cage. 6. Remove all drives . 7. Disconnect all cables connected to the LFF backplane assembly. 8. Remove the LFF backplane assembly. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 84 AMD EPYC processors support DDR4-3200 DIMMS. Mixing DIMM types is not supported. Install only the supported DDR4-3200 DIMMs in the server. Removing and replacing a DIMM Removing and replacing a DIMM HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 85 This procedure shows a standard heatsink as an example. The replacement process is the same for both the standard and high- performance heatsinks. Hewlett Packard Enterprise recommends identifying the processor and socket components before performing this procedure. Prerequisites Prerequisites HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 86 Heatsink screws must be tightened and loosened in alternating sequence as shown on the heatsink label. a. Use a T-20 screwdriver to loosen the captive screws in the sequence specified on the heatsink label. b. Lift the heatsink away from the system board. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 87 12. Install the access panel. 13. Install the server into rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 88 Do not touch the heatsink fins. CAUTION: CAUTION: Heatsink screws must be tightened and loosened in alternating sequence. Do not overtighten the screws as this might damage the system board or the processor socket. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 89 Hold the lift tabs near the front end of the rail frame, and then pivot the rail frame to the vertical position. b. Slide the processor out of the rail frame. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 90 Pivot the spring loaded force frame downward and hold it down (callout 1). b. Use a T-20 Torx screwdriver to tighten the captive screws in the sequence shown in the following image (callouts 2–4). HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 91 Voids in the compound can adversely impact the transfer of heat away from the processor. CAUTION: CAUTION: Heatsink screws must be tightened and loosened in alternating sequence. Do not overtighten the screws as this might damage the system board or the processor socket. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 92 Extend the server from the rack . Remove the server from the rack . 4. Remove the access panel . 5. Do one of the following: Remove the air baffle . HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 93 4. Remove the access panel . 5. Do one of the following: Remove the air baffle . Remove the midplane drive cage . 6. Disconnect the SAS cables. 7. Remove the modular controller. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 94 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system WARNING: components to cool before touching them. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 95 6. Remove the primaryPCIe riser cage. 7. Remove the DSC-25 card from the slot. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 96 1. Install the DSC-25 card into the PCIe slot: 2. Install the PCIe riser cage into the server. CAUTION: CAUTION: Do not twist the cable service loop during installation. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 97 Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Remove the server from the rack . 4. Remove the access panel . 5. Remove the cable protection panel. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 98 Remove the screws behind the chassis ear. b. Pull up on the chassis ear. c. Rotate the chassis ear open. 8. Remove the front I/O board from the right chassis ear. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 99 Removing and replacing the LFF chassis ear assembly Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 100 3. Remove the server from the rack . 4. Remove the access panel . 5. Disconnect the power switch cable. 6. Remove the cable protection panel behind the chassis ear. 7. Remove the chassis ear assembly. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 101 Extend the server from the rack . Remove the server from the rack . 3. Remove the access panel . 4. Disconnect cables from the power switch module. 5. Remove the power switch module. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 102 Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Remove the server from the rack . 4. Remove the chassis ear. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 103 Disconnect each power cord from the server. 3. Remove the server from the rack . 4. Remove the access panel . 5. Remove the chassis intrusion detection switch. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 104 5. Remove the access panel . 6. Remove the secondary riser cage (if equipped) ( Removing and replacing the secondary and tertiary PCIe riser cage ). 7. Remove the OCP NIC 3.0 adapter. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 105 Extend the server from the rack . Remove the server from the rack . 4. Remove the access panel . 5. Using a T-10 Torx screwdriver, remove the screws securing the serial port. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 106 Remove the server from the rack . 4. Remove the access panel . 5. Disconnect the cable. 6. Remove the riser cage. 7. Using a T-10 Torx screwdriver, remove the serial port interface. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 107 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 108 For more information about battery replacement or proper disposal, contact an authorized reseller or a support specialist. Removing and replacing the system board Removing and replacing the system board Removing the system board Removing the system board HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 109 Heatsink screws must be tightened and loosened in alternating sequence as shown on the heatsink label. a. Use a T-20 screwdriver to loosen the captive screws in the sequence specified on the heatsink label. b. Lift the heatsink away from the system board. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 110 Hold the lift tabs near the front end of the rail frame, and then pivot the rail frame to the vertical position. b. Slide the processor out of the rail frame. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 111 T-15 screwdriver (for system board screws) T-20 screwdriver for processor and heatsink screws Alcohol wipe Thermal grease (spare part number 777298-001) Procedure Procedure 1. Install the spare system board. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 112 Retain the external cap for future use. 4. Install the processor: a. Hold the processor by its carrier handle and slide the processor into the rail frame until it engages with a click sound. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 113 Do not overtighten the screws as this might damage the system board or the processor socket. 6. Apply new thermal grease to the processor in the pattern shown in the following image. Use the full contents of the thermal grease syringe. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 114 Position the heatsink on top of the processor, ensuring that it is properly seated before securing the screws. b. Use a T-20 screwdriver to tighten the captive screws in the sequence specified on the heatsink label until fully seated. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 115 5. Type the serial number, and then press Enter Enter. 6. Select Product ID, and then press Enter Enter. The following warning appears: Product ID is modified only by qualified service personnel. This value must match the HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 116 Troubleshooting resources are available for HPE Gen10 and Gen10 Plus server products in the following documents: Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance.
  • Page 117 UEFI Mode (default)—Configures the system to boot to a UEFI compatible operating system. Legacy BIOS Mode—Configures the system to boot to a traditional operating system in Legacy BIOS compatibility mode. 3. Save your setting. 4. Reboot the server. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 118 3. If an administrator password is set, enter it at the prompt and press Enter. The Shell> prompt appears. 4. Enter the commands required to complete your task. 5. Enter the exit command to exit the Shell. iLO Service Port Service Port HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 119 Service Pack for ProLiant (SPP). SPP is a comprehensive systems software and firmware solution for ProLiant servers, server blades, their enclosures, and HPE Synergy compute modules. These components are preloaded with a basic set of firmware and OS components that are installed along with Intelligent Provisioning.
  • Page 120 Warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement. HPE InfoSight for servers HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers:...
  • Page 121 In offline mode, users can configure or maintain detected and supported HPE ProLiant devices, such as optional controllers and integrated controllers. Some SSA features are only available in the offline environment, such as setting the boot controller or performing split-mirror operations.
  • Page 122 Optical disc drive (optional) Drives (optional) 12 LFF front panel components 12 LFF front panel components Item Item Description Description Drive bays 8 LFF front panel components 8 LFF front panel components HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 123 LFF power switch module components LFF power switch module components Item Item Description Description Optical disc drive Serial label pull tab USB 3.0 port iLO service port Video display port HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 124 SFF front panel LEDs and buttons SFF front panel LEDs and buttons 12 LFF front panel LEDs and buttons 12 LFF front panel LEDs and buttons Item Item Description Description Status Status HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 125 If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status. LFF power switch module LEDs and buttons LFF power switch module LEDs and buttons HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 126 Performing power on sequence Solid amber = System in standby Off = No power present If all four LEDs described in this table flash simultaneously, a power fault has occurred. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 127 The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
  • Page 128 Solid amber = Failover Flashing amber = Invalid configuration Power cap LED Off = System is in standby, or no cap is set Solid green = Power cap applied HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 129 Amber One or more of the following conditions might exist: Only one power supply is installed and that power supply is in standby. Power supply fault. System board fault. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 130 Optional secondary riser slots 4–6 (optional drive cage) Serial port (optional) Optional tertiary riser slots 7–8 (optional drive cage) Power supply 1 Power supply 2 Video port OCP NIC 3.0 slot HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 131 Flashing blue = System is being managed remotely Power supply Off = System is off or power supply has failed Solid green = Normal System board components System board components HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 132 Drive backplane power connectors NVMe port 2A NVMe port 1A Energy Pack connector NVMe port 2B NVMe port 1B DIMMs Processor 2 NVMe port 1C NVMe port 2C Drive backplane power connector HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 133 DIMM label identification DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 134 DIMM. For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/DDR4SmartMemoryQS https://www.hpe.com/support/DDR4SmartMemoryQS). Item Item Description Description Example Example Capacity 8 GB...
  • Page 135 Processor and socket components Processor and socket components Item Item Description Description Pin field Rail frame Carrier frame Processor Force frame Captive screws (Torx T-20) HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 136 Front boxes Item Item Description Description Box 1 Box 2 Box 3 Item Item Description Description Box 1 Box 2 Box 3 Rear boxes Rear boxes Item Item Description Description HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 137 Item Item Description Description Box 5 Box 6 Item Item Description Description Box 4 Box 5 Midplane box (LFF) Midplane box (LFF) Item Item Description Description Box 7 HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 138 When the drive backplane is connected directly to a storage controller, then each drive box starts at 1. The following images are examples of common configurations. 24 SFF 24 SFF HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 139 8 SFF 8 SFF 12 LFF 12 LFF 8 LFF 8 LFF 2x 2 LFF rear panel 2x 2 LFF rear panel Universal media bay Universal media bay HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 140 8 LFF + Universal media bay, optional 2 SFF, and optical drive 8 LFF + Universal media bay, optional 2 SFF, and optical drive Midplane box LFF Midplane box LFF Midplane box SFF Midplane box SFF HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 141 When any stacked 2 SFF drive cage is connected to the SAS expander, the drive numbering skips the second number. For example, when a rear 2 SFF drive cage is connected to SAS expander port 9, then the drive numbers are 25 and 27. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 142 If a 2 SFF drive cage is connected to SAS expander port 3, then the drive numbers are 1 and 3. 8 LFF front panel 8 LFF front panel 12 LFF front panel 12 LFF front panel Midplane box (LFF) Midplane box (LFF) HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 143 Midplane box (SFF) Midplane box (SFF) 8 SFF 8 SFF HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 144 The LFF low-profile drive carrier supports hot-plug SAS and SATA drives. SFF basic drive carrier basic drive carrier The SFF basic drive carrier supports hot-plug SAS, SATA, and NVMe drives. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 145 The drive is not configured by a RAID controller or is a spare drive. DSC-25 2-port SFP28 card ports and LEDs DSC-25 2-port SFP28 card ports and LEDs Ports Ports HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 146 LEDs The HPE for Pensando DSP DSC-25 2p SFP28 card is a dual-port, single-slot, half-height, half-length (HHHL) SFP28 network adapter. It has LEDs for Link (L) and Activity (A) for each port. A half-height bracket is shown in the following illustration with SFP28 ports and LEDs.
  • Page 147 When routing cables from the front to the rear of the server, use the cable channels on either side of the chassis. Cabling diagrams Cabling diagrams Use the following tables to find cabling information and diagrams. For additional cabling configurations, see https://www.hpe.com/info/proliantcablingmatrix. https://www.hpe.com/info/proliantcablingmatrix HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 148 HPE 12GB SAS Expander Card, SAS cable primary riser cage Table 5: Power Switch, Display, Serial, and USB port cable options Option kit Option kit Cable part number Cable part number From From HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 149 4 LFF SAS/SATA backplane, box NVMe port 8A on the system board Slim SAS x8 (1) to Mini SAS x4 P20848-001 4 LFF SAS/SATA backplane, box Primary riser, x16 PCIe adapter HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 150 HPE GPU 8p Keyed GPU 869820-001 Riser Cable Kit Standard GPU power cable P03851-001 Riser Table 12: HPE ProLiant DL385 Gen10 Plus v2 Server cable bundle options Option kit Option kit Cable part number Cable part number From From 8 NVMe Balanced Direct...
  • Page 151 Primary riser, x16 or x32 PCIe adapter Box 3, port 3 and 4 Cable routing: 8 LFF front I/O module to SATA Port Cable routing: 8 LFF front I/O module to SATA Port HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 152 Cable routing: 2 SFF Slim SAS Universal Media Bay in box 1 to system board Cable routing: 2 SFF Slim SAS Universal Media Bay in box 1 to system board HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 153 Cable routing: 2 SFF side by side SATA to system board Cable routing: Front 8 SFF drive options (box 3 to HPE Smart Array E208i-a SR Gen10 Cable routing: Front 8 SFF drive options (box 3 to HPE Smart Array E208i-a SR Gen10...
  • Page 154 Cable routing: Front 8 SFF drive options (box 1 to HPE Smart Array P816i-a SR Controller, Cable routing: Front 8 SFF drive options (box 1 to HPE Smart Array P816i-a SR Controller, ports 3-4) ports 3-4) Cable routing: 24 SFF SAS drive options (box 1, box 2, and box 3 to SAS expander)
  • Page 155 HPE Smart Array P816i-a SR Gen10 Controller, ports 1-2) HPE Smart Array P816i-a SR Gen10 Controller, ports 1-2) Cable routing: 8 NVMe Balanced Direct Solution Cable routing: 8 NVMe Balanced Direct Solution HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 156 Item Connections Connections NVMe ports 1A and 2A on the system board HPE DL38X Gen10 Plus AROC to NVMe Adapter, port 7A NVMe port 8A on the system board HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 157 NVMe ports 1C and 2C HPE DL38X Gen10 Plus AROC to NVMe Adapter, port 7A NVMe port 8A Cable routing: 24 NVMe Balanced Direct Solution Cable routing: 24 NVMe Balanced Direct Solution HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 158 PCIe Gen4 x16 re-timer card (secondary riser) NVMe port 8A PCIe Gen4 x16 re-timer card (primary riser) Cable routing: Front 8 LFF to system board Cable routing: Front 8 LFF to system board HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 159 Cable routing: 12 LFF drive options (midtray to system board) Cable routing: Front 12 LFF drive options (midtray to HPE Smart Array P816i-a SR Gen10 Cable routing: Front 12 LFF drive options (midtray to HPE Smart Array P816i-a SR Gen10...
  • Page 160 Cable routing: LFF backplane to HPE Smart Array P816i-a SR Gen10 Controller Cable routing: LFF backplane to HPE Smart Array P816i-a SR Gen10 Controller Cable routing: System board processor 1 (ports 1A and 2A) to slotted expansion board Cable routing: System board processor 1 (ports 1A and 2A) to slotted expansion board...
  • Page 161 Cable routing: SFF Front I/O module to Front power/USB 3.1 Gen1 connector Cable routing: Systems Insight Display to front power/USB 3.1 Gen1 connector Cable routing: Systems Insight Display to front power/USB 3.1 Gen1 connector HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 162 Cable routing: 12 LFF power switch and thermal sensor to system board Cable routing: 8 LFF front I/O module display port to system board Cable routing: 8 LFF front I/O module display port to system board HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 163 Cable routing: Display port to system board Cable routing: Universal Media bay external USB to dual USB port on system board Cable routing: Universal Media bay external USB to dual USB port on system board HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 164 Cable routing: Rear serial port interface Cable routing: Rear serial port interface Cable routing: Rear serial port interface (tertiary riser) Cable routing: Rear serial port interface (tertiary riser) HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 165 Cable routing: SFF backplane power cabling to the system board Cable routing: SFF backplane power cabling to the system board Item Drive box Item Drive box Box 1 Box 2 Box 3 HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 166 Cable routing: 4 LFF backplane and 2 SFF side by side LFF power cable connections to the Cable routing: 4 LFF backplane and 2 SFF side by side LFF power cable connections to the system board system board HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 167 Cabling routing: HPE Smart Array P816i-a Controller Cabling routing: HPE Smart Array P816i-a Controller 2 LFF configuration Cable routing: Rear 2 SFF riser power cable Cable routing: Rear 2 SFF riser power cable HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 168 Specifications Specifications For more information on cable, power, environmental, compliance, and general specifications, see the HPE Compute Transceiver and HPE Compute Transceiver and Cable Hardware Matrix. Cable Hardware Matrix Environmental specifications Environmental specifications Specification Specification Value Value Temperature range Temperature range —...
  • Page 169 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply...
  • Page 170 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 9.1 A at 100 VAC 4.4 A at 200 VAC 3.6 A at 240 VDC for China only HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 171 2893 at 240 VDC for China only Power supply output Power supply output — Rated steady-state power 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 172 800 W at 200 VAC to 277 VAC input Maximum peak power 800 W at 200 VAC to 277 VAC input HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply Specification...
  • Page 173 HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 174 Power supply output Power supply output — Rated steady-state power 1600 W at -40 VDC to -72 VDC Maximum peak power 1600 W at -40 VDC to -72 VDC Websites Websites HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 175 Add-on products or components Third-party products or components Accessing updates Accessing updates Some software products provide a mechanism for accessing software updates through the product interface. Review your product HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...
  • Page 176 IMPORTANT: IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Remote support Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product.
  • Page 177 Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. All document information is captured by the process. HPE ProLiant DL385 Gen10 Plus v2 Server Maintenance and Service Guide...

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