Partex PROMARK T-2000 User Manual

Partex PROMARK T-2000 User Manual

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CABLE ID PRINTER
USER'S GUIDE
All functions and operations of this product are described in the
user's guide. Please check our website below. www.partex.nu
Please read through the safety instructions written down in this manual before using this product.
Keep the manual in a safe place so that you are able to refer to it whenever you need to.
* Please note that the contents of this manual are subject to change without notice.

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Summary of Contents for Partex PROMARK T-2000

  • Page 1 USER’S GUIDE All functions and operations of this product are described in the user’s guide. Please check our website below. www.partex.nu Please read through the safety instructions written down in this manual before using this product. Keep the manual in a safe place so that you are able to refer to it whenever you need to.
  • Page 2: Table Of Contents

    Table of Contents Before You Begin 2. Input / Edit Basic Input Operations ............. 28 Viewing This Manual ..........Trademarks ..............Before Input ..............Entering Text ............... Names of Components Entering Symbols ............External View .............. Deleting Characters ..........Inside View ..............
  • Page 3 3. Print / Save Basic Printing Operations ..........How to install the software? ......... 80 Printing ................How to create markers content? ......81 Checking the Print Preview ........Manual creation of markers ........81 Basic data import ............82 Printing by Specifying a Print Range ....
  • Page 4 6. Troubleshooting If a Tube or Label Tape Becomes Jammed ... What to Do in Case of Trouble ........A Message is Coming Up ..........Updating the Firmware ........... Checking the Firmware Version ......Running the Firmware Update ......7. Appendix Specifications ..............
  • Page 5: Before You Begin

    Before You Begin Viewing This Manual Marks WARNING Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. CAUTION Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation.
  • Page 6: Names Of Components

    Names of Components External View Top View Keyboard Cover Power key AC adapter connector USB connector (Type-B) Bottom View Battery cover Battery case Rating plate * * The rating plate shows the manufacturer, model name, electrical rating, and serial number.
  • Page 7: Inside View

    Inside View Connector for tube warmer Transport roller 1 Cutter Attachment/Media cassette mount Print head Media delivery port Media feed port (When the attachment installed) Transport roller 2 Blade receiver Display Transport roller 3 Jam recovery lever Ribbon cassette mount Connector for ribbon cassette Tube Attachment Size switch lever...
  • Page 8: Names And Functions Of Keys

    Names and Functions of Keys For details on the functions that can be set from each function key, refer to “List of Function (P.120)” . [Char Space] key [Page] key Sets the space between character This key allows you to check the page number of the currently displayed page and the total number of pages in the data.
  • Page 9 [Settings] key [ ] [ ] [ ] [ ] (Arrow keys) All functions can be set using this key. Move the cursor or selected item up, down, left or right. If you press this key while holding down [Shift] in the character input display, you can move to the next or previous page.
  • Page 10: How To Read The Display

    How to Read the Display Remaining Print Speed ribbon Seg Length/ Caps Half Cut Warmer Align 8 . 0 C 1000 H / H Prev Page Next Frame Char Size Cont Print #Line Char Space Caps Lock Half cutting mode Indicates whether the Caps Lock mode is active.
  • Page 11 Power Cursor The power source being used is indicated by the following symbols. Text is entered at the position indicated by a : The AC adapter is being used. Cont Print (Power remaining) : When the battery is being used, the remaining battery charge is indicated Displays the number of times the current page will be printed (Out of power)
  • Page 13: Preparation / Setup

    CHAPTER Preparation / Setup Preparing the Power Supply ......... Connecting the AC Adapter ........Use with Batteries ............. Turning the Printer On/Off ..........Turning the Printer On ..........Turning the Printer Off ..........Installing the Ribbon Cassette ........Loading the Print Media ..........
  • Page 14: Preparing The Power Supply

    PREPARING THE POWER SUPPLY Connecting the AC Adapter CAUTION Make sure that the power • is turned off. Be sure to use the supplied genuine AC adapter and power cord. Remove Connect the power cord to the AC adapter, and the battery cover.
  • Page 15 Connecting the AC Adapter Put the battery cover back on. • Push the battery cover in until it clicks into place, and close it completely so that there is no gap between the battery cover and the printer. IMPORTANT • If the product has batteries installed and the AC adapter is also plugged into a power outlet, the AC adapter will be giv- en priority as the power supply.
  • Page 16: Turning The Printer On/Off

    TURNING THE PRINTER ON/OFF Turning the Printer On • Press and hold the power key If there is any data that was displayed when the power was last turned off (or automatically turned off ), a screen for 1 second or more. will appear to confirm whether you would like to delete the data.
  • Page 17: Turning The Printer Off

    Turning the Printer On Turning the Printer On Press and hold the power key Use [ ] or [ ] to select “No, ” for 1 second or more. and then press the [Enter] key. FirstDeleteCheck Y e s    Press Unplug the power plug from the [Shift]+[Canc] keys.
  • Page 18: Installing The Ribbon Cassette

    INSTALLING THE RIBBON CASSETTE IMPORTANT Remove the new ribbon • When printing on a plates, use a black, 40m ribbon cassette packing material. cassette. Other ribbon cassettes (black, 150m; white, 85m) will not print correctly. • Please purchase commercially available tubes and plates for use.
  • Page 19 Install the ribbon cassette into the printer. Push the cassette in until it clicks into the place. IMPORTANT • If the ribbon cassette is slack, it may not operate properly. Close the cover.
  • Page 20: Loading The Print Media

    LOADING THE PRINT MEDIA Loading a Tube or Plate • For plates IMPORTANT Use the plate cleaner (gray) by attaching it to the (optional) plate and flat tube attachment. • Do not use the following types of tubes. Not only will the product not print cleanly, but use with such tubes may also cause a malfunction.
  • Page 21 Loading a Tube or Plate NOTE Insert • If it is difficult to pass the tube (or plate) through the the tube (or plate). attachment, set the tube (or plate) in place while pressing the tube retainer lever with your finger For tubes (round) Insert the tip of the tube (or plate) into the media feed port in the direction shown in the figure, and push it in until it...
  • Page 22: Or Wrap-Around Tape Cassette

    Loading a Label Tape Cassette or Wrap-around Tape Cassette IMPORTANT Install the cassette into the printer. • Dispose the used label tape cassette and wrap-around tape cassette according to the rules of recycling, they should be Align the cassette with the slot on the printer, and push it in left at the designated collection point.
  • Page 23: Replacing The Print Media

    Replacing the Print Media To replace the print media installed in the printer with a different For Other Print Media one, follow the procedure below. NOTE Turn on • For information on the print media that can be used with this the power.
  • Page 24: Using The (Optional) Tube Warmer

    Replacing the Print Media Using the (Optional) Tube Warmer (When using a tube or plate) The tube warmer is an attachment that warms up tubes that Pull out the tube (or plate). have become stiff at low temperatures to make them easier to print on and feed into the printer.
  • Page 25: Set The Tube In The Tube Warmer

    Set the Tube in the Tube Warmer Prepare Close the tube warmer. the cover. Turn on Open the printer. (P.16) the cover. Check the control settings of the tube warmer. • The current control settings of the warmer will be shown on the display.
  • Page 26: Setting Of The Tube Warmer

    Changing the Temperature Setting of the Tube Warmer If you cannot print correctly even with the tube warmer (for example, printing is blurred), change the temperature setting of the tube warmer. The default setting is “Mid. ” [Example] Printing is blurred, so set the tube warmer temperature to “High.
  • Page 27: Input / Edit

    CHAPTER Input / Edit Basic Input Operations ............. 28 Setting the Cut Length ............Before Input ..............About Cut Length ............Entering Text ............... Specify the Cut Length and Alignment ....Entering Symbols ............Expanding the Print Area of the Plate ....
  • Page 28: Basic Input Operations

    BASIC INPUT OPERATIONS Before Input Also, if you press the [Page] key, you can check the page number About Pages of the currently displayed page and the total number of pages in the data. In addition, [Memory used] allows you to check the This product treats the string of characters to be printed on one available space on the character input display.
  • Page 29: Entering Text

    Before Input Entering Text [Example] Input “Res7-1. ” Insert Mode and Overwrite Mode You can switch between “Insert Mode” and “Overwrite Mode” to Input suit where you want to input text. Press the [Ins] key to switch between “Insert Mode” and “Overwrite Mode. ” “Res7-1.
  • Page 30: Entering Symbols

    Entering Symbols Deleting Characters You can use the input symbol function to enter symbols that You can use the input symbol function to enter symbols that cannot be entered using the keyboard. cannot be entered using the keyboard. [Example] Input “ Ω . ” Deleting with the [Back Space] key Press [Example] Change “27V”...
  • Page 31: Deleting Characters

    Deleting All Characters That Have Been Entered [Example] Delete all pages of input text and restore the This deletes all the characters entered in the page. (Delete All) character size and other format setting to their default values. For Delete All, select one of the following. Text only: Press Delete all pages of text, leaving the format setting of the last...
  • Page 32: Editing Characters And Lines

    EDITING CHARACTERS AND LINES Setting the Character Size This is how the character size is set. The character size can be selected from those below; the default value is “3 mm full-width. ” Press the [Enter] key. 1.3 mm 3 mm 200V full-width half-width...
  • Page 33: Surround Text With A Frame

    Surround Text with a Frame This allows you to surround text with a frame. The following NOTE frame shapes are available, with the default value set to “None. ” • The frame can be set for each page. • When the cut length is specified, the frame may not be set. Pump Room Pump Room Pump Room...
  • Page 34: Specifying The Orientation And Character Direction

    Specifying the Orientation and Character Direction The orientation (Vert/Hor) and text direction (Vert char/Hor char) are specified in the “Orientation” settings. The default setting is set to “Hor/Hor char. ” SETTING DETAILS PRINT IMAGE Orientation: horizontal Hor/Hor char (Default Setting) Pump Room Text direction: horizontal Orientation: vertical...
  • Page 35: Specify The Character Spacing

    Specify the Character Spacing This allows you to surround text with a frame. The following NOTE frame shapes are available, with the default value set to “None. ” • The character space can be set for each page. • When the cut length is specified, the character space may SETTING DETAILS PRINT IMAGE...
  • Page 36: Specifying The Number Of Lines

    Specifying the Number of Lines Sets the number of lines. The default setting is “1 Line. ” NOTE • The number of lines can be set for each page. SETTING DETAILS PRINT IMAGE • When the character size is set to “1.3 mm full-width, ” “2 mm 1 Line full-width, ”...
  • Page 37: Numbering

    Numbering You can print a fixed string of characters with a sequential number or letter of the alphabet. The possible numbering settings are as follows. SETTING SET RANGE PRINT IMAGE Decimal 9999 Pump Room 1 Pump Room 2 Pump Room 3 Hexadecimal Pump Room 09 Pump Room 0A...
  • Page 38: Underline

    Numbering Underline 6, 9 The numbers 6 and 9 can be underlined to distinguish them from Press each other. The default setting is “Off. ” the [Enter] key. • The display returns to the character input display. The sequentially numbered control character ( N ) will be entered after “Pump Room.
  • Page 39: Adding A Line Between Lines

    Adding a Line Between Lines This function allows you to print a solid +12V line (center line) between the first and +24V second lines of data entered in two lines. The default setting is “Off. ” Press the [Settings] key. Use [ ] or [ ] to select “Print Settings”...
  • Page 40: Setting The Cut Length

    SETTING THE CUT LENGTH About Cut Length The length of one tube (or one label) is called the “Cut Length. ” Pump Room The default setting is “Auto. ” Cut length SETTING DETAILS PRINT IMAGE Automatically sets and prints the optimal cut length based on the Automatic number of characters entered, the size of the characters, and the (Default...
  • Page 41 Specify the Cut Length and Alignment Margin (5 mm) Use [ ] or [ ] to select “Left” Alignment (Left) and enter “5” (margin). Pump Room • The value can be set by entering numbers or using arrow Cut length (40 mm) keys ([ ] / [ ]).
  • Page 42: Expanding The Print Area Of The Plate

    Expanding the Print Area of the Plate When the PP+ Print Area is set to “Expansion, ” the print area can be expanded for printing. The default setting is set to “Normal. ” SETTING DETAILS PRINT IMAGE Normal (Default The margins specified in the alignment are set. (P.40) Setting) (Cut length - a)/2...
  • Page 43 Expanding the Print Area of the Plate [Example] Create a plate as shown below. Use [ ] or [ ] to select “Centered, ” A-12 and press the [Enter] key. • Press the [Enter] key to return to the character input display.
  • Page 44 Expanding the Print Area of the Plate Set the character size to “2 mm half-width. ” (P.32) Use [ ] or [ ] to select “Centered, ” and press the [Enter] key. • The Plate Print Area setting can be checked on the display. 4 .
  • Page 45: Align Multiple Lines Of Text To The Center

    Align Multiple Lines of Text to the Center When “Centered” is selected for “Alignment, ” multiple lines of text are centered and placed in the center of the page. The default Use [ ] or [ ] to select “Specify, ” enter “19.0” setting is “Off.
  • Page 46: Setting The Cut Length Settings For All Pages

    Setting the Cut Length Settings for All Pages. You can set the Cut Length settings (Cut Length, Plate Print Area, Alignment, and All Line Centering) for all pages at once. Use [ ] or [ ] to select the desired setting, and then press the [Enter] key.
  • Page 47: Creating And Editing Pages

    CREATING AND EDITING PAGES Creating a New Page Press To create a new page, press the [Enter] key. (Page Break) the [Enter] key. [Example] Create a new page after the currently displayed • A page break will be performed and a new page will be page.
  • Page 48: Copying A Page

    Copying a Page You can copy the page where you have entered text and paste it Press before or after another page. the [Edit] key. [Example] Copy the rst page and paste it after the second page. Use [ ] or [ ] to select “Paste”...
  • Page 49: Moving Pages

    Moving Pages Cut the page on which you have entered text and paste it before Use [ ] or [ ] to select "Yes" or after another page. and press the [Enter] key. [Example] Cut the second page and paste it after the third page.
  • Page 50: Inserting A Page

    Inserting a Page Delete a Page Inserts a blank page at the specified location Deletes a specified page. When you delete a page, the data entered on that page will also be deleted. [Example] Insert a new blank page between the rst and [Example] Deleting the second page.
  • Page 51: Page Division

    Page Division You can divide the data which is entered two lines in one page into two pages. Use [ ] or [ ] to enter “1” (for page) and press the [Enter] key. [Example] Page division of page 3. •...
  • Page 52: Page Combining

    Page Combining You can combine two pages of data into two lines on one page. [Example] Combine pages 3 to 6. A−1 A−2 B−1 B−2 C−1 C−2 D−1 D−2 B−1 C−1 A−1 A−2 D−1 D−2 B−2 C−2 Use [ ] or [ ] to enter “4” (page) Display the page you wish to make into and press the [Enter] key a combined one (page 3).
  • Page 53 CHAPTER Input / Edit Basic Printing Operations ..........Printing ................Checking the Print Preview ........Printing by Specifying a Print Range ....Setting Up Repeat Printing of a Page ....Adjustment of Printing Results ........Fine Adjustment of Print Position and Cut Length ............
  • Page 54: Basic Printing Operations

    BASIC PRINTING OPERATIONS Printing You can combine two pages of data into two lines on one page. Use [ ] or [ ] to select “PO-05” [Example]Creating two sets of PO as follows and then press [Enter] key. Pump Room P O s i z e :  PO-04  Normal...
  • Page 55: Printing

    Printing NOTE IMPORTANT • • After printing, remove the print media from the printer to No error message will be displayed even if the print data prevent warping or deformation of the print media. extends beyond the width (top and bottom) of the print media.
  • Page 56: Checking The Print Preview

    Checking the Print Preview Printing by Specifying a Print Range Before printing, you can check the print preview on the display. You can specify a specific page or range to print. The default setting for the print range is set to “All pages. ” Display the data to be printed, SETTING DETAILS...
  • Page 57: Setting Up Repeat Printing Of A Page

    Printing by Specifying a Print Range Setting Up Repeat Printing of a Page If you want to set up repeat printing for a page, enter the number of times in “Continuous Print. ” For Continuous Print, you can set Use [ ] or [ ] to select “End page”...
  • Page 58: Adjustment Of Printing Results

    ADJUSTMENT OF PRINTING RESULTS Fine Adjustment of Print Position and Cut Length Depending on your print media and the environment, the print Use [ ] or [ ], to select “Horizontal adjust” position may be shifted or cut length may be different from the setting.
  • Page 59 Fine Adjustment of Print Position and Cut Length Fine-tuning the Print Position in the Use [ ] to display “Down 0.5 mm” and press Vertical Direction (Vertical Adjust) the [Enter] key. Vertical adjust [Example] When printing on a tube ( Φ 6.0 mm), the print position is shifted upward, so move the print position downward by 0.5 mm.
  • Page 60 Fine Adjustment of Print Position and Cut Length Fine-tuning the Cut Length (Length Use [ ] to enter “+2.0mm” Adjust) and press the [Enter] key. Vertical adjust [Example] When printing on a tube with a cut length of “30 mm, ” the tube is printed shorter than the setting, so the cut [ ...
  • Page 61: Changing The Print Density

    Changing the Print Density Changing the Print Speed Depending on the print media you are using and the environment, If printing is blurred or uneven, adjust the print speed. The default the printing may be too light or too dark. In such cases, adjust the setting is “High.
  • Page 62: Cutter Settings

    CUTTER SETTINGS Changing the Set Cut This product automatically cuts the print media when printing is finished. (Full cut) In addition, a half cut is made between the tubes and labels after printing, so that you can cut the tubes by hand or cleanly peel off labels from release paper. Pump Room Half cut Full cut...
  • Page 63 Changing the Set Cut Use [ ] or [ ] to select “O, ” Use [ ] or [ ] to select “Dotted” and press the [Enter] key. and press the [Enter] key. H alf c ut Cu t Line None Line Dotted...
  • Page 64: Changing The Set Cut

    Changing the Set Cut Changing the Plate Full Cut The default setting is “Off (PP+ Full cut). PLATE FULL CUT DETAILS PRINT PREVIEW Pump Room Not cut the end of printing. (Default Setting) Not cut Pump Room Cuts at the end of printing. Full cut [Example] When a plate is printed, the end of the printing is cut with a full cut.
  • Page 65: Adjusting The Cutter Depth

    Adjusting the Cutter Depth If the cutter blade is becoming less sharp, adjust the depth of the cut. Adjustment can be set for both “Half cut” and “Full cut. ” Changing the Cut Depth for Half Cut Use [ ] to select “Deep 1” and press the [Enter] key.
  • Page 66: Using Forced Full Cut

    Adjusting the Cutter Depth Using Forced Full Cut If the situation is not improved after adjusting the cut depth for full Changing the Cut Depth for Full Cut cut, use “Forced full cut. ” With Forced full cut, the cut is made to the deepest point.
  • Page 67 Adjusting the Cutter Speed If it does not cut well when you change the print media, adjust Press the speed of the cut.Adjustment can be set for both “Half cut” and the [Shift]+[Canc] keys. “Full cut. ” • The display returns to the character input display. NOTE Changing the Cutting •...
  • Page 68: Saving And Loading Text Data

    SAVING AND LOADING TEXT DATA Saving a File You can save the text data you have created as a “File” in the Enter “A-1” (le name), device. In addition, the product comes with 10 pre-made “folders, ” and then press the [Enter] key. and each folder can hold up to 99 files.
  • Page 69: Loading A File

    Loading a File There are two types of loading for saved files: “New” and “Add. ” Depending on the selected mode, the data will be loaded as follows. SETTING ITEM DETAILS Text only Only the data currently being edited will be erased and replaced with the loaded data. The data and format setting currently being edited will be erased and replaced with the loaded Text+settings data and format setting.
  • Page 70 Loading a File Select “Yes” with [ ] or [ ] and press the [Enter] key. A-1 text+settings? • The “Loading... ” message will be displayed, and then The display returns to the character input display. • The last page of the loaded data will be displayed. NOTE •...
  • Page 71: Deleting A File

    Deleting a File This is how to delete a saved file. Select one of the following Select “Yes” with [ ] or [ ] options for file deletion. and press the [Enter] key. One file: Deletes only one file in the folder. Folder contents: Deletes all the files in the folder.
  • Page 72: Changing The Folder Name

    Changing the Folder Name This is how to change the name of a folder. The product comes Press with 10 folders (“Folder 1” to “Folder 10”). the [Shift]+[Canc] keys. [Example] Rename “Folder 1” to “Pump Room. ” • The display returns to the character input display. Press NOTE the [File] key.
  • Page 73: Print Using A Computer

    CHAPTER Print Using a Computer Installing the Software ............ Install the Printer driver .......... Connecting Multiple Printers ........Uninstalling the Printer Driver ....... Connecting to a Computer (Switching to PC Connection Standby Mode) ..View the Status Monitor ..........78 View Settings for the Status Monitor ....
  • Page 74: Installing The Software

    INSTALLING THE SOFTWARE Installing the Printer Driver IMPORTANT Accept the terms of the license agreement in • order to proceed with the installation process. Log on as a user with administrative privileges. • Close any virus detection programs or programs that run in the background on the system beforehand.
  • Page 75 Installing the Printer Drive After rebooting the computer, connect the printer Open the printer folder and make sure that the to the computer with a USB cable. printer icon is displayed. For Windows 10: Select [Start] > [Windows System Tools] > [Control Panel] > [Hardware and Sound] >...
  • Page 76: Connecting Multiple Printers

    Connecting Multiple Printers If you want to connect multiple printers to a single computer, you will need to install the printer driver for each unit. After installing Select “PC Connect” the printer driver for the first printer, follow the steps below to and press the [Enter] key.
  • Page 77: Uninstalling The Printer Driver

    Connecting to a Computer Uninstalling the Printer Driver (Switching To PC Connection Standby Mode) To print from your computer, switch the product into the PC This will uninstall the printer driver. connection standby mode. Disconnect Connect the printer the USB cable. to the PC with the USB cable.
  • Page 78: View The Status Monitor

    VIEW THE STATUS MONITOR View Printer Status The status monitor starts automatically when printing starts and displays the printer status and remaining ink ribbon level. View Settings for the Status Monitor Set to show or hide the status monitor. The default setting is “Use the Status Monitor.
  • Page 79: List Of Message

    List of Message If a problem occurs while connected to the printer, an error message or warning message will be displayed on the status monitor. Read the message, and follow the corresponding procedure. MESSAGE SOLUTION Low ribbon level The ribbon is running low. Prepare a new ribbon cassette Low battery level For more information, refer to „Battery is low.
  • Page 80: Promark Creator

    Open the programme activation website: https://promark. partex.nu/License and enter the Promark ID and License serial number to obtain the activation code. You can find out how long your subscription is valid for, the number of days, in the License information section.
  • Page 81: How To Create Markers Content

    Manually entering marker text How to create markers content? One way of completing the marker content is to manually entered it using the computer keyboard. You can create a new marker by pressing the „Add marker” button or the [Enter] key Manual when in edit mode.
  • Page 82: Basic Data Import

    [Data import] function from different external formats. While of Partex software. Select the project file on the first screen, then having a marker set open, go to the [Data Source] tab in the the marker set that you want to import.
  • Page 83: Advanced Data Import

    Advanced Creating marker content data import Using the editor in the top menu, you can create the marker content from several columns in the imported data. The Promark Creator Tutorial expression editor is perfect when creating markers using ECAD, allowing you to drag and drop columns in the editor field to add #5 Advanced data import information like: the location, rack number or terminal number to https://www.youtube.com/watch?v=UUGOs3NI7o4...
  • Page 84: Printing And Saving To Printer

    Markers printed on many printers Printing Despite the printing process being in progress, you can continue and saving to printer using the software. The user can modify the markers or change the settings in a different marker set. The program allows you to Promark Creator Tutorial simultaneously print several projects on multiple devices.
  • Page 85: Maintenance/Printer Settings

    CHAPTER Maintenance/Printer Settings Cleaning the Printer ............Cleaning the Outside of the Printer ...... Cleaning the Inside of the Printer ......Cleaning the Transport Roller ....... Cleaning the Print Head ........... Cleaning/Replacing the Cleaners ......Replacing the Cutter ............Changing the Printer Settings ........
  • Page 86: Cleaning The Printer

    CLEANING THE PRINTER Cleaning the Outside of the Printer Wipe the surface of the printer periodically to keep it clean. CAUTION • Remove the cutter before cleaning the area around the cutter WARNING and media delivery port. • Before cleaning, be sure to turn off the power and unplug the power supply.
  • Page 87: Cleaning The Transport Roller

    Cleaning the Transport Roller If printing is not clear or the print media cannot be fed properly, Open the transport roller may be dirty. We recommend cleaning the the cover. rollers about once a month. • When the cover is opened, instructions will be displayed on WARNING the screen.
  • Page 88: Cleaning The Print Head

    Cleaning the Outside of the Printer Cleaning the Print Head If printing is not clear or white streaks appear, the print head may Close be dirty. We recommend cleaning the print head about once a month. the cover. • The transport roller will spin. WARNING •...
  • Page 89: Cleaning/Replacing The Cleaners

    Cleaning/Replacing the Cleaners The tube attachment, (optional) tube warmer, and (optional) plate and flat tube attachment are equipped with a cleaner (or plate cleaner) to remove dirt from the surface of the print media. Remove the cleaner (or plate cleaner) as shown in the figure, and then remove the dirt from the sponge.
  • Page 90: Replacing The Cutter

    REPLACING THE CUTTER If the tube or label tape does not cut properly even after adjusting Remove the depth and speed of the cutter, replace the cutter. Also, when replacing the cutter, replace the blade receiver at the same time. the cutter.
  • Page 91 Insert the new Record the Mounted Cutter Count. blade receiver. and then press the [Enter] key. Mounted Cutter Count 5 00 00 t i m e s T o t a l F e e d L e n g t h  ...
  • Page 92: Changing The Printer Settings

    CHANGING THE PRINTER SETTINGS Changing the Auto Power Off Settings (Adapter/Battery) Change the amount of time that the unit will automatically turn off IMPORTANT after a certain period of inactivity. The auto power off setting can • be set for each power source used, and the default setting for In the following cases, the automatic power off function will both is “30 min.
  • Page 93: Changing The Display Settings

    Changing the Display Settings You can change the density and brightness of the display. Adjusting the Brightness of the Backlight (Adapter/ Battery) Adjusting the display density The backlight brightness can be set for each power source The default setting of the display density is set to “5. ” used, with the default setting being “4”...
  • Page 94: Changing The Language

    Changing the Display Settings Changing the Language Change the time for the display backlight to automatically turn off Change the language displayed on the display. period of inactivity. after a certain period of inactivity. The default setting is “5 min. ” The default setting is “English.
  • Page 95: Turning Off Sounds

    Turning Off Sounds Speeding Up the Time until Printing Starts Turns off the key operation sounds and warning sounds. The You can speed up the time to start printing by setting not to adjust default setting for the sound is “On. ” the print position before starting printing.
  • Page 96: Change The Rewind Movement Settings

    Change the Rewind Movement Settings When printing is finished, the top of the print media stops at Press the cutter position. In this case, the print media is sandwiched between the transport roller 2 and the transport roller 3, and [Shift] + [Canc] key.
  • Page 97: Changing The Function Assignment Of The Connect Key

    Changing the Function Assignment of the Connect Key Initializing this Printer You can change the function of the [Connect] key when it is Restores all settings to their original settings. (Initializes the pressed. By assigning frequently used connections, you can printer) easily switch the connection status.
  • Page 98: Bluetooth

    BLUETOOTH Connecting a Tablet Device to the Printer You can connect your tablet device to this printer using the Bluetooth function. NOTE • For the settings of the tablet device, refer to the instruction manual of the tablet device. • In order to send data to this printer, you need to install a dedicated application that is compatible with this printer on your tablet device.
  • Page 99: Troubleshooting

    CHAPTER Troubleshooting If a Tube or Label Tape Becomes Jammed ... What to Do in Case of Trouble ........A Message is Coming Up ..........Updating the Firmware ........... Checking the Firmware Version ......Running the Firmware Update ......
  • Page 100: If A Tube Or Label Tape Becomes Jammed

    IF A TUBE OR LABEL TAPE BECOMES JAMMED Remove If the print media gets jammed inside the printer, a “Feed error” message will be displayed on the display and printing will be the ribbon cassette. canceled. Follow the procedure below to remove the print media. Feed error Print media jammed in media path.
  • Page 101 (When using a label tape or wraparound Replace the ribbon cassette tape) Remove the cassette while pressing the and close the cover. jam release lever in the direction of the arrow, as shown in the figure. • Insert the ribbon cassette straight in, and press firmly until it clicks into place.
  • Page 102 NOTE • Using the feed function to remove the print media If the tube or label tape is in a position where it cannot be removed by hand, use the feed function. However, if you continue to feed with the feed function, it may damage the print media or the ribbon in the ribbon cassette might get rolled up, causing it to jam.
  • Page 103: What To Do In Case Of Trouble

    WHAT TO DO IN CASE OF TROUBLE PROBLEM CAUSE/THINGS TO CHECK SOLUTION After confirming that the AC adapter and power cord Check that the AC adapter and power cord are connected, insert the power plug firmly into the are properly connected. power outlet.
  • Page 104 PROBLEM CAUSE/THINGS TO CHECK SOLUTION Place the printer and the print media on the same table (or at the same vertical position) so that no load is Is there any load on the tube or plate applied to the transport. transport? When using a tube reel, lighten the load.
  • Page 105 PROBLEM CAUSE/THINGS TO CHECK mmmmm Characters are squashed or Are you printing small or complicated Adjust the print density. (P.61) blurred. characters? Ink may stick to the ribbon due to the top of Characters are squashed or the print media touching the ribbon during Use a dry cloth to wipe off any dirt on the print media.
  • Page 106 PROBLEM CAUSE / THINGS TO CHECK SOLUTION Do not place any objects around the media delivery Are there any objects around the media port. If there is an object blocking the outlet, the tube or delivery port that prevent the media from label tape may not be ejected straight and may be cut being ejected? in a bent shape.
  • Page 107: A Message Is Coming Up

    A MESSAGE IS COMING UP If the print media gets jammed inside the printer, a “Feed error” message will be displayed on the display and printing will be canceled. Follow the procedure below to remove the print media. MESSAGE DETAILS / SOLUTION Input value is out of the acceptable range.
  • Page 108 MESSAGE DETAILS / SOLUTION The page you are trying to divide or combine contains three-line data. Change or delete 3 line data setting exists. the threeline page. Numbering data setting The page you are trying to divide or combine has numbering. Delete the numbering. (P.37) exists.
  • Page 109 MESSAGE DETAILS / SOLUTION The size of the print media set on the printing preference display does not match the position of the size switch lever. (P.20) Size switch lever position isn’t correct. If you select „Yes, ” printing will start. To reset the settings, select „No” and follow the Continue? instructions on the screen to set the size switch lever to the correct position.
  • Page 110 MESSAGE DETAILS / SOLUTION The battery level is low. If you select „Yes, ” you can continue printing. When you have Battery is low. finished printing, turn off the power once. After that, replace the batteries or connect the Continue operation? AC adapter.
  • Page 111: Updating The Firmware

    Press • Preparing to update the firmware. the [Settings] key. - Download the latest firmware from our website (https://t2000.partex.nu). Use [ ] or [ ] to select “Others” - Please back up any data you have saved to the product’s and press the [Enter] key.
  • Page 112 Running the Firmware Update IMPORTANT Use [ ] or [ ] to select “Firmware update” and press the [Enter] key • Don’t do any of the following while updating the firmware. - Turn off the power. Set ti ng s - Unplug the USB cable.
  • Page 113: Appendix

    CHAPTER Appendix Specifications ..............Printer ................Height limit table for each media and font size 116 List of Function ..............Consumable Supplies and Options ......Consumable Supplies ..........Optional elements ............ Accessories ................ List of Symbols ..............Index ..................
  • Page 114: Specifications

    Specifications Printer Product name T-2000 Printing method Thermal transfer using one-line head Resolution 300 dpi High speed mode: 40 mm/sec *1 Printing speed Middle speed mode: 25 mm/sec Low speed mode: 18.5 mm/sec Throughput <Printing conditions> High speed mode (40 mm/sec): - Printing media;...
  • Page 115 Printer USB2.0 Full-Speed (USB 1.1 supported) Interface Bluetooth Specification Version 5.0 (Bluetooth Low Energy Technology) Temperature: 15 to 32.5 degrees Celsius * Operating environment Humidity: 10% to 85% (no condensation) * With the tube warmer installed: 5 to 18 degrees Celsius Temperature: 5 to 35 degrees Celsius Storage environmert Humidity: 10% to 90% (no condensation)
  • Page 116: Height Limit Table For Each Media And Font Size

    Height limit table for each media and font size Vertical / Horizontal NUMBER OF TEXT LINES(No Frame) PRINT PRINT FOLD AVAILABLE AVAILABLE 1.3 mm 2 mm 2.6 mm 3 mm 4 mm 6 mm DIAMETER FOLD FOLD MEDIA TYPE MEDIA TYPE DETAIL /MEDIA DIAMETER DIAMETER...
  • Page 117 Height limit table for each media and font size NUMBER OF TEXT LINES(Frame) PRINT PRINT FOLD AVAILABLE AVAILABLE 1.3 mm 2 mm 2.6 mm 3 mm 4 mm 6 mm DIAMETER FOLD FOLD MEDIA TYPE MEDIA TYPE DETAIL /MEDIA DIAMETER DIAMETER WIDTH /MEDIA...
  • Page 118 Height limit table for each media and font size Horizontal/Horizontal Vertical / Vertical NUMBER OF TEXT LINES(No Frame) PRINT PRINT FOLD AVAILABLE AVAILABLE 1.3 mm 2 mm 2.6 mm 3 mm 4 mm 6 mm DIAMETER FOLD FOLD MEDIA TYPE MEDIA TYPE DETAIL /MEDIA DIAMETER...
  • Page 119 Height limit table for each media and font size 4NUMBER OF TEXT LINES(Frame) PRINT PRINT FOLD AVAILABLE AVAILABLE 1.3 mm 2 mm 2.6 mm 3 mm 4 mm 6 mm DIAMETER FOLD FOLD MEDIA TYPE MEDIA TYPE DETAIL /MEDIA DIAMETER DIAMETER WIDTH /MEDIA...
  • Page 120: List Of Function

    LIST OF FUNCTION [Settings] key Connect [Connect] key *2 PC connect Bluetooth Distributed Print Connect Key Warmer Warmer Control Warmer Temp. Character Edit [Num] key Numbering Symbol [Symbol] key Page Edit Insert [Edit] key Delete Copy Paste Division Combining Page Settings *1 Character Size [Char Size] key [Frame] key...
  • Page 121 Print Settings [Set Cut] key Half cut Full cut Plate Full cut Underline 6, 9 Center Line Delete All Text only [Del All] key Text+settings File Save [File] key Load Delete Print adjust Top position [Adjust] key Vertical Position Length Half cut Depth Half cut Speed Full cut Depth...
  • Page 122: Consumable Supplies And Options

    Consumable Supplies Below are listed the materials which can be printed with the printer. Use only the materials recommended by Partex company. Using other materials could cause a damage to the printer and consequently, to the loss of the warranty.
  • Page 123 Consumable Supplies PHZ – heatshrinkable tubes DIAMETER DIAMETER THICKNESS TYPE PACKAGE D mm D1 mm W mm PHZ20024 0.51 150 m PHZ20032 0.51 150 m 0.51 150 m PHZ20048 0.65 150 m PHZ20064 PHZF – Flat halogen-free heatshrinkable tubes DIAMETER BEFORE DIAMETER AFTER SHRINKING TYPE PACKAGE...
  • Page 124: Optional Elements

    Optional elements Below are listed the materials which can be used together with the above mentioned products printed with the printer. Use only the mate- rials recommended by Partex company. PT+ - markers for wires TYPE FOR WIRES LENGTH LABEL...
  • Page 125 Optional elements PTM - markers for cables LENGTH WIDTH WIDTH TYPE PACKAGE L mm B1 mm OF THE HOLE S mm 500 pcs PTM 10/23 500 pcs PTM 10/30 11.0 500 pcs PTM 20/20 PM - markers for cables LENGTH WIDTH WIDTH TYPE...
  • Page 126 Optional elements PKH - holders MAX. QUANTITY MAX. QUANTITY INDEKS LENGTH PACKAGE PK-2 MARKER PKZ-2 MARKER PKH070 70 mm package 100 pcs PKH070POL 70 mm package 100 pcs PKH110POL 100 mm package 100 pcs POH07 60 mm package 100 pcs POH - holders POH12 82 mm...
  • Page 127: Accessories

    ACCESSORIES The following items can be used with the printer. For more information please contact Partex company. Cleaner Ribbon Blue = For the tube attachment, (optional) plate and flat tube attachment (used for printing on flat tubes), and optional) tube warmer.
  • Page 128: List Of Symbols

    LIST OF SYMBOLS Symbol 1 Symbol 2 á â ä à å é ê ë è í î ï ì ó ô ö ò ú û ü ù ÿ ñ ç Ä Å É Ö Ü Ñ Ç ª o æ Æ ¿ i ß µ Ω ¢...
  • Page 129: Index

    INDEX Connector for tube warmer ........7 Continuous print ............57 AC adapter ..............14 Cont print ..............11, 57 AC adapter connector ..........6 [Cont Print] key ..............8 [Adjust] key ..............9 Copy page ..............48 Alignment ..............11, 40 Cover ................6 All line centering ............45 Cursor ..............11, 28 Arrow keys ............9, 28 Cut length ..............11, 40...
  • Page 130 Half cut depth ...............65 Page .................11, 28 Half cut settings ...........10, 62 Page break ............28, 47 Half cut speed .............66 Page combining ............52 Height limit table for each media and font size . 116 Page division ..............51 [Page] key ...............9 Paste page ..............70 PC connect ..............77 Initializes the printer ..........97...
  • Page 131 Save file ................68 [Seg Len] key ..............8 [Set Cut] key ..............9 [Set Lines] key ...............8 [Settings] key ............9, 120 Size switch lever ......7, 20, 25, 79, 109 Sound ................95 Space key ...............9 Startup display ............16 [Symbol 1] key, [Symbol 2] key ........9 Top adjust ..............
  • Page 132 Partex Marking Systems AB Tore Lööfs gata 2 , 547 31 Gullspång , Sweden Tel.: +46 551 280 00, E-mail: sales@partex.se www.partex.se...

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