[3C50] Offramp destination error
Classification
E-mail reception related error
Check item
Setting
[3C60] Offramp security error
Classification
E-mail reception related error
Check item
Setting
[3C70] Power failure error
Classification
E-mail reception related error
Check item
Setting
[3C90] OffRamp Fax transmission disable error
Classification
E-mail reception related error
Check item
Setting
[3D10] Destination address error
Classification
E-mail reception related error
Check item
Setting
e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A
ERROR CODE AND TROUBLESHOOTING
Offramp destination error
•
These errors occur when the FAX number of the offramp
destination is incorrect.
•
Request the sender to correct the FAX number of offramp
destination and then retransmit the mail.
Offramp security error
•
These errors occur when the FAX number of the offramp
destination is not on the Address Book.
•
Check if the FAX number of the offramp destination is
correctly entered or the number has not been changed.
Power failure error
•
Check if the mail is recovered after turning ON the power
again.
•
Request the sender to retransmit the mail if it is not
recovered.
OffRamp Fax transmission disable error
•
OffRamp Fax transmission disable error has been
detected in the received mail.
•
Confirm if the Fax Send Function of MFP setting is disable
or not.
Destination address error
•
Check if the setting of the server or DNS is correct.
Correct if any of the setting is incorrect.
•
When the content of the setting is correct, confirm the
sender if the destination is correct.
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