Obtaining Technical Support; E-Mail; Website - Javad Maxor User Manual

TR O U B L E S H O O T I N G
5

Obtaining Technical Support

Obtaining Technical Support

If the troubleshooting hints and tips in this User's Manual fail to remedy the
problem, contact JNS Customer Support.

E-mail

To get in contact with JNS Customer Support by e-mail, use the following
electronic mail addresses.
If in doubt which e-mail address to use for your particular question, please send
it to support@javad.com.

Website

The Javad Positioning Systems website provides current information about
Javad's line of products. The support area of the website provides access to
frequently asked questions, configuration procedures, manuals, e-mail support,
etc.
To access the JNS website home page, use:
www.javad.com
5-10 Maxor User's Manual
Table 5-1. Technical Support E-mail
For Questions Related To...
Hardware (receivers, antennas, firmware)
OAF
Ensemble
PCView
FieldView
Use...
hardware@javad.com
options@javad.com
ensemble@javad.com
pcview@javad.com
fieldview@javad.com
www.javad.com