Oracle 21C Manual page 33

Oracle Field Service
Using Core Application
• When hovering over a point from the track for at least half-a-second:
◦
The part of the track and the activity markers from the previous activity to the next one are highlighted.
◦
The remaining activity markers and breadcrumbs are grayed out.
This screenshot shows a track between points B and C highlighted in red:
The track is highlighted according to these rules:
• The highlighting described in the earlier bullet points are applied only for non-clustered points.
• Both resolved and unresolved activities are considered when highlighting the route. If activity B is highlighted
and there is an unresolved activity (for example, Lunch) before it, then the track is rendered from Lunch to B.
• Breadcrumbs between the selected part of the route are highlighted gradually, one after another. The order of
highlighting is based on the timestamp, starting from the earliest one.
Hint for a clustered point: When you click a clustered breadcrumb (resource track point) the hint 'Zoom in' appears
near it. It displays the timestamps of the points that the cluster contains. Upon clicking Zoom in, the map is zoomed in
to the area with breadcrumbs. This screenshot shows a clustered breadcrumb with the hint:
Chapter 2
Dispatcher Activities
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