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Oracle Field Service
Using Core Application
The calendar displays and shows the shift for all the resources in your group or bucket.
2.
Use the horizontal scroll bar to view the calendar for past or future days.
3.
Click the title for any day and select Show schedule names.
The names of schedules are displayed for all the days that you are currently viewing.
View a Resource's Calendar in the Day View
You can see the calendar of a resource, group, or bucket for a whole week in the Day view. You can use this view to make
small changes to individual calendars in the current week.
1.
In the Resource Tree, select the Resource, Group, or Bucket for which you want to see the calendar.
2.
Click the calendar and select the date for which you want to view the details.
The calendar displays.
3.
Click the arrow buttons on either side of the date to change the date.
4.
Click View to filter the information displayed.
Similarly, you can click the calendar and select 2 Days, 3 Days, Week, or Month to view the details for the
corresponding duration.
Modify a Calendar
Use the Calendar view to make small changes to an individual calendar, such as adding shifts and working time.
1.
Click the hamburger icon and then click Calendars.
The Calendar view appears for the group or bucket assigned to you.
2.
Select the bucket, group, or resource for which you want to change the calendar.
3.
Click a future day for which you want to adjust the details.
You can change only for future days, you cannot change the calendar for past days. The dialog to adjust the
shift details appears, as shown in this screenshot:
4.
When you are finished modifying the calendar, click Submit.
Any previous shift that is applied to the resource is replaced with the new shift.
Modifying a Calendar in the Resource Calendars View
You can use the Resource Calendars View to make big changes to calendars for Groups, Buckets, or Resources.
You can perform these tasks in this view:
•
Add a Work Schedule to a Calendar
•
Add a Shift to a Calendar
•
Add Working Time to a Calendar
Chapter 2
Dispatcher Activities
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