Oracle 21C Manual page 27

Oracle Field Service
Using Core Application
Related Topics
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Activity Alerts
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Resource Tree Alerts
Month View
You can use the Month view to see the activities scheduled for 30 or 31 days, depending on the month, starting from the
selected day.
You can see these items on the Month view:
• The activities scheduled for the month.
• Activity labels.
• Icons and/or shift names for on-call shifts.
How Activities are Displayed
The shape and colors of activities are same in the Week and Month views. In the Month view, you can see the daily
activities at the work day/work schedule level, instead of the time level. So, if two resources have different start times,
you see their starting activities at the same level.
Note: Accessing all 30 days in a single view requires a 4K display or a multi-monitor configuration. When smaller
screens are used, it is expected behavior that you scroll for the Week or Month views.
For the activities that are shorter than 1/4th of the resource schedule length, or don't fit to either 1/4th, ½, or 3/4th of
the resource schedule length, you see a condensed view with striped bars. You can click the condensed activity view to
see the activity details and the activity hint. You see a segmentable activity that ends at the end of the previous day and
starts at the beginning of the next day, as a single activity over multiple days. You can move activities by dragging and
dropping them. If the activity is hidden inside the stripped bar, open the hint and then drag the activity to the required
place. Or you could drag-and-drop the whole multi-activity block.
Displaying the Month view for large buckets, or routes that have more than 20 activities per resource per day may
take additional time to render. It is recommended that you use this view when there are fewer then 20 resources to be
presented. The rules for displaying activities in the Month view are:
• Mass repeating activities (for example, lunches) are not shown.
• Non-ordered activities are not shown.
• Segmentable activities that end at the end of the work day and continue the beginning of the next day are
shown as a single activity over multiple days.
• If there are more then 10 activities, "and 'n' more" link is displayed.
• When a resource has non-working days, they're shown as dotted pattern.
• The On-call filter in the View menu shows only those resources that have an On-Call shift assigned with no
working calendar, and it shows resources with a working calendar that are not On-call.
• When you split the panels, it is possible to configure each panel with a different start date for the Month view.
• When the period covers different months, the month names are shown at the very top row.
• Activities that don't fit into ¼, ½, or ¾ of the workday length are shown as multi-activities (striped bar) using
these rules:
◦
If there is a single activity that has a duration between 70% and 100% of 1/4th of the day, it is shown as
1/4th of the day activity, as a solid bar.
Chapter 2
Dispatcher Activities
21