Oracle 21C Manual page 184

Oracle Field Service
Using Core Application
These tasks include logging in, viewing your activities, and activating your route.
Related Topics
•
Create and Use a PIN
•
View Activities
•
Log In
• Activate Your Route
Log In
You can communicate with the dispatchers and management throughout the day using the installed app on a tablet or a
smart phone. Simply browse to the URL provided by your system administrator.
Logging in requires a login name and password. Your system administrator assigns login names and passwords. Any
web-enabled mobile device can access the application.
1. In your mobile web browser, enter one of these URLs:
◦ https://{alias}.etadirect.com/m
◦
https://{alias}.etadirect.com/m/company_name
environment provided by your system administrator
Note: Depending on the defined login policy, the URL may need to be appended with the login policy. For
example, for openidconnect.
2. (Optional, depending on the URL you entered.) Type your company name in the Company field.
3. Type your user name in the Login field.
4. Type your password in the Password field.
5. Click Login.
The home page configured for your user type opens.
Note: You will be blocked from logging in once you reach the maximum number unsuccessful log in attempts. If you
have forgotten your password, ask your system administrator to reset it.
Create and Use a PIN
In addition to logging in with a password, you also can use a personal identification number (PIN) to access the
application.
When you log in to Oracle Field Service Mobility Cloud Service for the first time, you will be prompted to create a PIN.
In some situations, you will be asked to reenter/restore your PIN.
, where company_name is the name of the mobile
Chapter 3
Field Resource Activities
178