Oracle 21C Manual page 105

Oracle Field Service
Using Core Application
4. Select the type of link you want to add. For example, Start after.
5. Search for the regular activity that you want to link the segmentable activity with.
6. Click Link.
The activities are linked. If you try to add an unsupported activity link type and/or constraint, a warning is
displayed and no link is added.
7. If you want to unlink the activities, click Unlink.
Link a Segmentable Activity with another Segmentable Activity
You can link a segmentable activity with another segmentable activity, using specific link types such as Simultaneous,
Finish to Start, and Start to Start. You can also see the activity details that show the graphical representation of the
linked activities.
1. Ensure that you have created the segmentable activities that you want to link.
2. Open the Activity details page for the segmentable activity for which you want to add a link.
3. Go to the Activity link tab and click Add link.
4. Select the type of link you want to add. For example, Start after.
5. Search for the other segmentable activity that you want to link the current activity with.
6. Click Link.
The activities are linked and the links show on a GANTT-like chart. If you try to add an unsupported activity link
type and/or constraint, a warning is displayed and no link is added.
7. If you want to unlink the activities, click Unlink.
Link Types and Constraints Supported
These tables provide the types of links and constraints supported for linking a segmentable activity with a regular
activity and for linking a segmentable activity with another segmentable activity.
This table provides the types of links and constraints supported for linking a segmentable activity with a regular activity.
Link Type
Simultaneous (Segmentable and
Regular Activities)
Regular Activity Finish to Segmentable
Activity Start
Segmentable Activity Finish to Regular
Activity Start
Constraint
No constraints available
Same Day, Same Provider
Same Day, Same Provider, Different
Providers
Description
N/A
Same Day: Regular activity must start (and finish) the same day,
the earliest (based on the calendar) segment of the segmentable
activity starts.
Same Provider: Regular activity must be assigned to the same
provider as the earliest (based on the calendar) segment of the
segmentable activity.
Same Day: Regular activity must start (and finish) the same day
the latest (based on the calendar) segment of the segmentable
activity finishes.
Same Provider: Regular activity must be assigned to the same
provider as the latest (based on the calendar) segment of
segmentable activity.
Different Providers: Regular activity must be assigned to the
resource not participating in any segment of the segmentable
activity.
Chapter 2
Dispatcher Activities
99