Oracle 21C Manual page 138

Oracle Field Service
Using Core Application
Activity Status
View Resources
Use the Resources page to get a bird's eye view of an organization. You can see your organization's business units,
human beings, tools, and vehicles on the Resources page.
1. Click the hamburger icon and click Resources.
The Resources page appears, as shown in this screenshot:
2. To view all the resources and the count of each resource in your organization:
a. Click the drop-down list in the Organization section and select your organization.
b. Select the Unassigned option to view all users who don't belong to any organization or a bucket.
Note: Only users who have access to the entire resource tree can view unassigned users.
c. Click Change in the Org Unit/Bucket section and select All.
All the resources in all the organization units and buckets are displayed in alphabetical order and the
count of each type of resource is shown in the Resource Type section.
3. To view the resources in a specific organization unit or bucket:
Scenario
activity (using airline distance and default company
airline distance speed).
No GPS coordinates are available, or GPS
coordinates are older than the address of the
started or completed activity, or the resource is at
a distance less than 20 minutes from the address
of the started or completed activity (using airline
distance and default company airline distance
speed).
Dispatcher Activities
Coordinates Sent
The address of the started or completed activity
is used.
Chapter 2
132