Oracle Field Service
Using Core Application
Field
User Type
Visible Resources
Self Assignment
Login
Password, Confirm
Password
Force Password
Change at Next Login
Collaboration Group
Initial Ratio for
Resource Value
Locale Settings
Message Language
Time Zone
Time Format
Date Format
Long Date Format
5.
Click Submit.
Set the Initial Ratio for Resource Value
The Initial ratio for Activity duration field indicates the percentage by which the company-wide estimations of the
activity duration is multiplied to get the estimated activity duration at the resource level for the new activities. This ratio
Mandatory
Description
Yes
Select the user type for the resource.
Yes for the
Select the organization, organization unit, or the bucket to which the resource
Manager/Admin/
belongs.
Dispatcher resource
type.
See
How Self-Assignment
Yes
Enter the login name for the resource.
No
Enter the password that you would like to set for the resource.
No
Select the check box, if you want the resource to change their password when
they log in for the first time.
Select the collaboration groups. See Create a Group or Help Desk section in the
Administering Oracle Field Service Guide.
See
Set the Initial Ratio for Resource
Note: If you select a resource from the Home page, navigate to the
Resource Info page, and click Information, then the Initial ratio for Activity
duration and Default ratio for Activity duration values are displayed on the
Edit Resource page.
Yes
Select the language in which the resource sees the error messages.
Yes
Select the time zone that the resource views in the application.
Yes
Select the time format (12–hour or 24–hour) that the resource views in the
application.
Yes
Select the date format that the resource views in the application.
Yes
Select the long date format that the resource views in the application. A long
date is a date that includes words. For example, Wednesday, May 6, 2020.
Note: The field displays only for the Technician and Manager/Admin/
Dispatcher resource type.
Works.
Value.
Chapter 2
Dispatcher Activities
126
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