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Oracle Field Service
Using Core Application
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No segmentable activity segments are created on non-working days. If a non-working calendar is assigned
to a resource after the segmentable activity is created, the segment assigned to that day is not moved
automatically. An alert is displayed, indicating that a manual action is required. Such behavior is intended to
prevent unnecessary segment changes, or removals when the calendar is changed only temporarily.
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On-call calendar is ignored in segmentable activity segment creation.
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When a segmentable activity is non-scheduled, no segments are created. Segments are created as soon as the
activity is scheduled to a particular day.
Segmentable Activity Hint
Similar to regular activities, segmentable activities also show a hint when you click them. Hints appear on the bar of a
scheduled activity segment, or on the bar of a non-scheduled segmentable activity.
Typically, the segmentable activity hint content is defined in the Visible hint columns for activities context layout.
At the same time, hints of segmentable activities or their segments always contain the segmentable status property
regardless of the context layout settings. This property has different formats depending on the activity status. This table
describes how hints are displayed for segmentable activities:
Segmentable Activity Status and Hint
Scheduled pending, complete, and not done activities: The hint contains the activity status, the total duration of the segmentable activity and
the total number of segments into which the segmentable activity is split. The Duration field shows the duration of the selected segment.
This screenshot shows the hint dialog for a pending segmentable activity:
Canceled activity: The hint contains the activity status (cancelled).
This screenshot shows the hint dialog for a canceled segmentable activity:
Chapter 2
Dispatcher Activities
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