Oracle 21C Manual page 106

Oracle Field Service
Using Core Application
Link Type
Segmentable Activity Start to Regular
Activity Start
This table provides the types of links and constraints supported for linking a segmentable activity with another
segmentable activity.
Link Type
Simultaneous (Segmentable and
Segmentable Activities)
Segmentable Activity Finish to
Segmentable Activity Start
Segmentable Activity Start to
Segmentable Activity Start
View Segmentable Activity Link Details
You can view the details of the regular activities linked to a segmentable activity on the Activity link tab. A GANNT-like
diagram containing all the activities linked to current activity is opened. The activity colors on the diagram are the same
as in Dispatch Console - Time View.
Note: Only activities are shown on the GANNT chart, not the travel time.
1. To view the information about the activity on the GANNT chart, click it.
The standard activity hint is displayed.
2. To view the information about the link, click it.
The link type and the activity IDs for the link are displayed.
Constraint
Different Providers
Constraint
No constraints available
Same Day, Same Provider, Different
Providers
Different Providers
Description
Different Providers: Regular activity must be assigned to the
resource not participating in the earliest (based on the calendar)
segment of the segmentable activity.
Description
N/A
Same Day: Earliest (based on the calendar) segment of the latter
activity must start the same day as the latest (based on the
calendar) segment of the former segmentable activity finishes.
Same Provider: All the segments of the latter activity are done
by the same resource(s) that participated in any segment of the
former activity.
Different Providers: All the segments of the latter activity are
done by resource(s) different than those participated in any
segment of the former activity.
Different Providers: All the segments of the latter activity are
done by resource(s) different than those participated in any
segment of the former activity. If you try to add an unsupported
activity link type and/or constraint, a warning is displayed and no
link is added.
Chapter 2
Dispatcher Activities
100