Oracle 21C Manual page 196

Oracle Field Service
Using Core Application
Other than Activate by, you can also sometimes notice the Leave by and Arrive by information on the
Resource tile. Let us understand when this information is shown:
◦
Leave by (suggested departure time) — This information is shown when the Travel start time estimated is
before the shift start time or when the travel starts at the shift start time.
◦
Arrive by — This information is shown when the first activity's ETA is same as the shift start time.
◦
Activate by (shift start time) — This information is shown when the your idle time is between the start of
the shift time and the start of travel time.
Note: The Travel time is based on estimated travel statistics.
• Deactivate Route
You can view this only if you have activated your route and there are no started and pending activities in your
route. The tile links to the Deactivate Route page. The tile disappears when you submit the route deactivation
time. The color of the tile turns Green when the shift end time is passed.
• Reactivate Route
You can view this tile if your route is deactivated. The tile links to the Reactivate Route page. When you submit
the route reactivation time, the tile is replaced with Deactivate Route.
Current and Next Activity Tiles
You can see the actual state of your route on this tile.
The number of activities displayed in the current and next activities tile depends on the number you have entered for
the Mobile Activity Count setting on the User options page. If there are more activities than the configured number,
View more is available. Filters restricting the visibility of activities may reduce the maximum number of activities
displayed here.The current and next activities tile shows this information:
• Started activity
• Next activity
• Travel time to next activity
• Idle time
Started activity: The current activity you are supposed to proceed with at the moment. The tile contains these
elements:
• Square block with a letter: The color of the block depends on the activity type and status. If the activity
address is not resolved, the block is empty.
• Activity identifier: The list of activity properties that are configured on the Identify activity by page.
Note: By default, all the properties are displayed in a single line. To display each property in separate rows, "End of
line" markers can be used when configuring Identify activity by screen.
• Arrow: Links to the Activity details page for that activity.
Chapter 3
Field Resource Activities
190