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Oracle Database Appliance X10 Service Manual

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Oracle® Database Appliance X10
Service Manual
F79290-02
September 2023

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Summary of Contents for Oracle Database Appliance X10

  • Page 1 Oracle® Database Appliance X10 Service Manual F79290-02 September 2023...
  • Page 2 Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications.

  • Page 3: Table Of Contents

    Server Front Panel Status Indicators Server Back Panel Status Indicators Oracle Database Appliance X10-HA Status Indicators Oracle Database Appliance X10-HA Server Node Status Indicators Server Node Front Panel Status Indicators Server Node Back Panel Status Indicators Oracle Database Appliance X10-HA Storage Shelf Indicators...
  • Page 4 Power Down the Server Gracefully Using Oracle ILOM Web Interface Power Down the Server Gracefully Using the On/Standby Button Power Down the Server for Immediate Shutdown Using Oracle ILOM CLI 2-10 Power Down the Server for Immediate Shutdown Using Oracle ILOM Web...
  • Page 5 DIMM and Processor Physical Layout DIMM Population Scenarios 4-10 DIMM Population Rules 4-10 Populating DIMMs for Optimal System Performance 4-11 Using the Server Fault Remind Button 4-12 Identify and Remove a DIMM 4-13 Install a DIMM 4-14 Servicing PCIe Cards (CRU) 4-15 PCIe Slot Locations 4-16...
  • Page 6 Accessing the BIOS Setup Utility BIOS Setup Utility Menus BIOS Key Mappings Access BIOS Setup Utility Menus Navigate BIOS Setup Utility Menus Using UEFI BIOS Configuration Utilities for Add-In Cards Configure and Manage BIOS Using Oracle ILOM UEFI Secure Boot Index...

  • Page 7: Audience

    Documentation Accessibility For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at https://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc. Access to Oracle Support Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit https://www.oracle.com/pls/topic/lookup? ctx=acc&id=info or visit https://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs...

  • Page 8: Conventions

    Preface Conventions The following text conventions are used in this document: Convention Meaning boldface Boldface type indicates graphical user interface elements associated with an action or terms defined in the text. italic Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.

  • Page 9: Overview Of System Status Indicators And Leds

    See a description of the front and back status indicators for the Oracle Database Appliance X10-S/X10-L. Oracle Database Appliance X10-S/X10-L Server Status Indicators See a description of the front and back status indicators for the Oracle Database Appliance X10-S/X10-L. •...
  • Page 10 Chapter 1 Oracle Database Appliance X10-S/X10-L Status Indicators Callout Indicator/LED: Color State Meaning Locate: white • Off - Normal operation. • Fast blink - This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.
  • Page 11 Chapter 1 Oracle Database Appliance X10-S/X10-L Status Indicators Callout Indicator/LED: Color State Meaning OK: green Indicates the operational state of the server node: • Off - AC power is either not present or the Oracle ILOM service processor (SP) boot process is not complete.
  • Page 12 Chapter 1 Oracle Database Appliance X10-S/X10-L Status Indicators Callout Indicator/LED: Color State Meaning Over temperature warning: • Off - Normal operation; no amber service is required. • On - The system is experiencing an over temperature warning condition. This is a warning indication, not a fatal over temperature.

  • Page 13: Server Back Panel Status Indicators

    Chapter 1 Oracle Database Appliance X10-S/X10-L Status Indicators Server Back Panel Status Indicators See a listing of the various back panel status indicators for the Oracle Database Appliance X10-S/X10-L. The following figure shows the Oracle Database Appliance X10-S/X10-L server back panel and includes indicators for the system, power supplies and network ports.

  • Page 14: Oracle Database Appliance X10-Ha Status Indicators

    On - Link up. • Blinking - Packet activity. System service required and OK: These operate in the same way various as on the front panel. Oracle Database Appliance X10-HA Status Indicators Learn about Oracle Database Appliance X10-HA status indicators.

  • Page 15: Oracle Database Appliance X10-Ha Server Node Status Indicators

    Chapter 1 Oracle Database Appliance X10-HA Status Indicators • Oracle Database Appliance X10-HA Server Node Status Indicators See a description of the Oracle Database Appliance X10-HA server node front and back status indicators. • Oracle Database Appliance X10-HA Storage Shelf Indicators See a description of the front and back Oracle Database Appliance X10-HA storage shelf status indicators.
  • Page 16 Chapter 1 Oracle Database Appliance X10-HA Status Indicators Callout Indicator/LED: Color State Meaning Locate: white • Off - Normal operation. • Fast blink - This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.

  • Page 17: Server Node Back Panel Status Indicators

    Host application. Server Node Back Panel Status Indicators See a listing of the various back panel status indicators for the Oracle Database Appliance X10-HA server node. The following figure shows the Oracle Database Appliance X10-HA server node back panel...
  • Page 18 Chapter 1 Oracle Database Appliance X10-HA Status Indicators Callout Indicator/LED: Color State Meaning PS Service Required: amber • Off - Normal operation. • On - The power supply (PS) has detected a PS fan failure, PS overtemperature, PS over current, or PS over or under voltage.
  • Page 19 Chapter 1 Oracle Database Appliance X10-HA Status Indicators Callout Indicator/LED: Color State Meaning • 4a. Oracle Dual Port 25 Oracle Dual Port 25 Gb Gb Ethernet Adapter, Ethernet Adapter, Mellanox. Mellanox, SFP28 ports: Each port has one bi-colored green/amber status LED: --or-- •...

  • Page 20: Oracle Database Appliance X10-Ha Storage Shelf Indicators

    Chapter 1 Oracle Database Appliance X10-HA Status Indicators Oracle Database Appliance X10-HA Storage Shelf Indicators See a description of the front and back Oracle Database Appliance X10-HA storage shelf status indicators. • Storage Shelf Front Panel Status Indicators See a listing of the various font panel status indicators for the Oracle Database Appliance X10-HA storage shelf.
  • Page 21 Chapter 1 Oracle Database Appliance X10-HA Status Indicators Callout Indicator/LED: Color State Meaning Locate: white • Off - Normal operation. • Fast blink - This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.

  • Page 22: Storage Shelf Back Panel Status Indicators

    Oracle Database Appliance X10-HA Status Indicators Storage Shelf Back Panel Status Indicators See a listing of the various back panel status indicators for the Oracle Database Appliance X10-HA storage shelf. The following figure shows the controls and indicators on the Oracle Database Appliance X10-HA storage shelf (DE3-24C) back panel.
  • Page 23 Chapter 1 Oracle Database Appliance X10-HA Status Indicators Callout Indicator/LED: Color State Meaning Locate: white • Off - Normal operation. • Fast blink - This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM.

  • Page 24: Preparing Oracle Database Appliance For Service

    Illustrated Parts Breakdown Identify major components of Oracle Database Appliance X10 server. • Customer-Replaceable Units • Field-Replaceable Units Illustrated Parts Breakdown Identify major components of Oracle Database Appliance X10 server. The following figure identifies Oracle Dababase Appliance X10 server major components.
  • Page 25 Chapter 2 Servicing System Components Callout Description 2.5-inch NVMe SSD (up to two supported with the Oracle Database Appliance X10- S, or up to four with the Oracle Database Appliance X10-L) Storage drive bay cage 4-Drive backplane System chassis Front LED indicator module...

  • Page 26: Customer-Replaceable Units

    Pluggable Components Related Topics • Field-Replaceable Units • Illustrated Parts Breakdown Identify major components of Oracle Database Appliance X10 server. Field-Replaceable Units The following table lists the field-replaceable units (FRUs) in the server and directs you to the replacement instructions.

  • Page 27: Safety Precautions

    • Follow all standard cautions, warnings, and instructions marked on the equipment and described in the Oracle Server Safety and Compliance Guide and Important Safety Information for Oracle's Hardware Systems. • Ensure that the voltage and frequency of your power source match the voltage and frequency that appear on the equipment electrical rating label.

  • Page 28: Safety Symbols

    Chapter 2 Safety Symbols Safety Symbols The following symbols might appear in this document. Note their meanings. Caution: Risk of personal injury or equipment damage. To avoid personal injury or equipment damage, follow the instructions. Caution: Hot surface. Avoid contact. Surfaces are hot and might cause personal injury if touched.

  • Page 29: Fru Key Identity Properties (Kip) Automated Update

    Power supply (PS), designated as a backup quorum member. When a server FRU that contains the KIP is removed and a replacement component is installed, the KIP of the replacement component is programmed by Oracle ILOM to contain the same KIP as the other two components.

  • Page 30: Preparing The Server For Component Replacement

    Determine how you want to power down the server by reviewing the following options. • Power Down the Server Gracefully Using Oracle ILOM CLI • Power Down the Server Gracefully Using Oracle ILOM Web Interface • Power Down the Server Gracefully Using the On/Standby Button...

  • Page 31: Power Down The Server Gracefully Using Oracle Ilom Cli

    Notify affected users that the server will be powered down. Save any open files, and quit all running applications. Refer to your application documentation for specific information about these processes. Log in to the Oracle ILOM command-line interface (CLI) using an Administrator account. Refer to Oracle ILOM Documentation.

  • Page 32: Power Down The Server Gracefully Using Oracle Ilom Web Interface

    Notify affected users that the server will be powered down. Save any open files, and quit all running applications. Refer to your application documentation for specific information about these processes. Log in to the Oracle ILOM web interface using an Administrator account. Refer to Oracle ILOM Documentation.

  • Page 33: Power Down The Server For Immediate Shutdown Using Oracle Ilom Cli

    An immediate power-off might corrupt system data, therefore, use this procedure to power down the server only after attempting the graceful power down procedure. Log in to the Oracle ILOM command-line interface (CLI) using an Administrator account. Refer to Oracle ILOM Documentation.

  • Page 34: Power Down The Server For Immediate Shutdown Using The On/Standby Button

    Chapter 2 Preparing the Server for Component Replacement Log in to the Oracle ILOM web interface using an Administrator account. Refer to Oracle ILOM Documentation. In the left pane, click Host Management → Power Control, and click Immediate Power Off in the Select Action list.

  • Page 35: Disconnect Cables From The Server

    Caution: When moving the rack cabinet to a new location, verify that the leveling feet are up before moving the rack. Related Rack Documentation • Oracle Rack Cabinet 1242 Documentation • Oracle Sun Rack II 1242 Documentation 2-12...

  • Page 36: Extend The Server To The Maintenance Position

    Chapter 2 Preparing the Server for Component Replacement • Oracle Sun Rack II 1042 Documentation Extend the Server to the Maintenance Position The following components can be serviced with the server in the maintenance position: • Fan modules • Storage drives •...

  • Page 37: Remove The Cable Management Arm

    Chapter 2 Preparing the Server for Component Replacement While the release latch covers are in the open position, slowly pull the server forward until the slide-rails latch into a locked position [2]. The server is now in the extended maintenance position. Remove the Cable Management Arm Follow this procedure to remove the cable management arm (CMA).
  • Page 38 Chapter 2 Preparing the Server for Component Replacement Disconnect all cables from the back of the server. If applicable, remove any additional Velcro straps that were installed to bundle the cables. Unwrap the six Velcro straps that are securing the cables. Open the three cable covers to the fully opened position.
  • Page 39 Chapter 2 Preparing the Server for Component Replacement Call Description Connector D release tab (green) Slide-rail latching bracket release tab (labeled PUSH) Use your right hand to support the CMA and use your left thumb to push in (toward the left) on the slide-rail latching bracket release tab labeled PUSH (callout 2), and pull the latching bracket out of the left slide-rail and put it aside [3 and 4].

  • Page 40: Remove The Server From The Rack

    Chapter 2 Preparing the Server for Component Replacement Call Out Description Connector B release lever To disconnect connector A: Place your left arm under the CMA to support it and grasp the back end of connector A with your left hand. Use your right thumb to pull the connector A release lever to the right, away from the left slide-rail (callout 1), and use your left hand to pull the connector out of the slide- rail [1 and 2].

  • Page 41: Take Antistatic Measures

    You can use the following items as an antistatic mat: • Antistatic bag used to wrap a replacement part • Oracle ESD mat (orderable item) • Disposable ESD mat (shipped with some replacement parts or optional system components) Attach an antistatic wrist strap.

  • Page 42: Remove The Server Top Cover

    Chapter 2 Preparing the Server for Component Replacement Note: An antistatic wrist strap is not included in the Accessory Kit for the server. However, antistatic wrist straps might be included with options and components. Remove the Server Top Cover Remove the top cover to service components inside the server. To service non-hot pluggable components, ensure that AC power cords are disconnected from the server power supplies.

  • Page 43: Remove The Air Baffle

    Chapter 2 Preparing the Server for Component Replacement Lift up and remove the top cover [2]. Remove the Air Baffle Prepare the server for service. Power off the server. Powering Down the Server. Disconnect the power cords from the power supplies. Disconnect Cables From the Server.
  • Page 44 Chapter 2 Preparing the Server for Component Replacement Set aside the air baffle. Consider your next step: • If you removed the air baffle as part of another procedure, return to that procedure. • Otherwise, continue to Install the Air Baffle.

  • Page 45: Servicing Crus That Do Not Require System Power Off

    Database Appliance for Service. • Oracle Database Appliance X10 Server Hot-Pluggable Components Provides instructions on how to perform hot plug tasks on an Oracle Database Appliance server. • Oracle Database Appliance X10-HA Storage Shelf Hot Pluggable Components Perform hot plug tasks on an Oracle Database Appliance storage shelf.

  • Page 46: Servicing Nvme Storage Drives (Cru)

    X10-L system. • Adding NVMe Expansion Storage Add NVMe storage to an Oracle Database Appliance X10-L. Note that the Oracle Database Appliance X10-S does not support additional storage. Replacing an NVMe Storage Drive Replace a front-mounted NVMe drive in an Oracle Database Appliance X10-S/X10-L system.
  • Page 47 Caution: If you remove an NVMe drive without first powering it off, you can crash the operating system. Oracle Database Appliance uses special commands to add or remove NVMe storage. The instructions describe how to replace an NVMe drive using the odaadmcli power on/off commands for an Oracle Database Appliance server.

  • Page 48: Adding Nvme Expansion Storage

    For additional information, refer to the Oracle Database Appliance Deployment and User's Guide. Adding NVMe Expansion Storage Add NVMe storage to an Oracle Database Appliance X10-L. Note that the Oracle Database Appliance X10-S does not support additional storage. • The Oracle Database Appliance X10-L supports two expansion slots for NVMe drives.

  • Page 49: Servicing Fan Modules (Cru)

    Repeat steps 1 - 3 for each new drive. For the Oracle Database Appliance X10-L, the name for these drives to the host will be pd_02 and pd_03. Power on each of the new drives by entering the appropriate commands from the host...

  • Page 50: Remove A Fan Module

    Each fan module contains one fan, with two fan motors per fan. The two fan motors provide separate tachometer signals so that the fan module reports two tach signals to Oracle ILOM. Even if only one fan motor is faulted within the fan module, the Oracle ILOM service processor detects that two fan motors have failed to spin while the fan module is removed.

  • Page 51: Install A Fan Module

    Chapter 3 Oracle Database Appliance X10 Server Hot-Pluggable Components Using your forefinger and thumb, lift the fan module straight up and out of the chassis and set it aside on an antistatic mat. Install a Fan Module Remove the replacement fan module from its packaging, and place it on an antistatic mat.

  • Page 52: Servicing Power Supply Modules (Cru)

    Required LEDs on the front and back of the server are not illuminated. Servicing Power Supply Modules (CRU) Perform tasks for servicing system chassis fan modules in an Oracle Database Appliance. Power supplies are are located at the back of the server and do not require you to power off the server before servicing.
  • Page 53 You also can use the Oracle ILOM show faulty command at the Oracle ILOM command-line prompt (->) to identify a power supply failure. To list all known faults in the server, log in to the Oracle ILOM Fault Management Shell from the Oracle ILOM service processor and issue the fmadm faulty command.

  • Page 54: Install A Power Supply

    Chapter 3 Oracle Database Appliance X10 Server Hot-Pluggable Components Open the power supply handle if the handle is folded flush. Open the velcro straps if present. Pull the power supply out of the chassis. Caution: When you remove a power supply, be sure to replace it with another power supply within 60 seconds;...

  • Page 55: Oracle Database Appliance X10-Ha Storage Shelf Hot Pluggable Components

    Fault-Service Required LEDs are not lit on the front and back panels. Note: After you replace Power Supply 0, you must reset the Oracle ILOM service processor (SP) to propagate the key identity properties (KIP) data to the new power supply. For instructions on resetting the SP, refer to the Oracle Integrated...

  • Page 56: Adding Optional Storage Shelf Drives (Cru)

    Oracle Database Appliance X10-HA Storage Shelf Hot Pluggable Components Adding Optional Storage Shelf Drives (CRU) Add disk storage in an Oracle Database Appliance X10-HA storage shelf. The Oracle Database Appliance X10-HA storage shelf partially-populated base configuration supports storage expansion with either 7.68 TB SSDs (available in six- packs) or 22 TB HDDs (available in an eighteen-pack).
  • Page 57 Chapter 3 Oracle Database Appliance X10-HA Storage Shelf Hot Pluggable Components • Expanding the base configuration storage shelf with 22 TB HDDs for high capacity. When expanding the storage shelf with HDDs, the base configurations SSDs will be used for FLASH and the HDDs will be used for DATA/RECO. Expansion HDDs are available in an eighteen-pack and populate the empty shelf storage slots (slots 6-23).
  • Page 58 Chapter 3 Oracle Database Appliance X10-HA Storage Shelf Hot Pluggable Components Note: Replace filler panels with drives one at a time to ensure proper storage shelf chassis cooling. Open the drive lever of the new drive by pressing the release button on the drive.
  • Page 59 Refer to the Oracle Database Appliance Owner's Guide for information on installing a storage expansion shelf into a rack. Refer to the Oracle Database Appliance Deployment and User's Guide for information on cabling and storage expansion commands for a storage expansion shelf.

  • Page 60: Replace A Storage Shelf Hdd Or Ssd (Cru)

    Oracle Database Appliance X10-HA Storage Shelf Hot Pluggable Components Replace a Storage Shelf HDD or SSD (CRU) Replace a storage disk in an Oracle Database Appliance storage shelf. Note: After a physical insertion or removal action of a storage component (such as a disk or SAS cable), you should wait before performing the next action to allow the system software to fully process the event.

  • Page 61: Replace A Storage Shelf Power Supply (Cru)

    This can take a few minutes to complete. Replace a Storage Shelf Power Supply (CRU) Replace a power supply in an Oracle Database Appliance storage shelf. The storage shelf and the storage expansion shelf each have two power supplies. Indicators (LEDs) on the power supplies indicate their operation state.
  • Page 62 Chapter 3 Oracle Database Appliance X10-HA Storage Shelf Hot Pluggable Components Callout Description AC power fail indicator Fan fail indicator Power supply status indicator DC power fail indicator Release lever AC connector This switch is non-functional in this product. The AC power cord is used to apply or disconnect power to the power supply.
  • Page 63 Chapter 3 Oracle Database Appliance X10-HA Storage Shelf Hot Pluggable Components Caution: Equipment damage. Do not remove a power supply unless you have an immediate replacement. Disconnect the power cord tie strap from the power cord, and unplug the power cord from the power supply.

  • Page 64: Replace A Storage Shelf I/O Module (Cru)

    Oracle Database Appliance X10-HA Storage Shelf Hot Pluggable Components Replace a Storage Shelf I/O Module (CRU) Replace an IO module in an Oracle Database Appliance storage shelf. Storage Shelf SAS I/O modules are fully redundant and can be replaced while the appliance is running.
  • Page 65 Chapter 3 Oracle Database Appliance X10-HA Storage Shelf Hot Pluggable Components Remove the I/O module using your thumb and forefinger, pinch the release buttons [1] together to release the locking lever [2] as shown in the following figure. Grasp the lever and remove the I/O module from the chassis [3] as shown in the following figure.

  • Page 66: Servicing Crus That Require System Power Off

    Servicing CRUs That Require System Power Perform tasks for servicing customer-replaceable units (CRUs) for the Oracle Database Appliance that require you to power off system components. Note: The servicing of hot-plug components such as the HDDs, SDDs, power supplies, and fans is described in Servicing CRUs That Do Not Require System Power Off.

  • Page 67: Identify And Remove An M.2 Flash Ssd

    The server can contain up to two flash riser boards (SSDR0, SSDR1). Each flash riser board can contain one M.2 flash SSD. If you have a failed M.2 SSD, determine which SSD has failed. Log into Oracle ILOM CLI and run the show command to list available storage controllers. For example: ->...
  • Page 68 Chapter 4 Servicing Internal M.2 Flash SSDs (CRU) Powering Down the Server. Disconnect the power cords from the power supplies. Disconnect Cables From the Server. Extend the server into maintenance position. Extend the Server to the Maintenance Position. Attach an antistatic wrist strap to your wrist, and then to a metal area on the chassis. Take Antistatic Measures.

  • Page 69: Install An M.2 Flash Ssd

    Chapter 4 Servicing Internal M.2 Flash SSDs (CRU) Remove the M.2 flash SSD from its connector socket on the riser board socket [2]. Place the M.2 flash SSD on an antistatic mat. Install an M.2 Flash SSD The flash riser board should have already been removed as described in Identify and Remove an M.2 Flash SSD.

  • Page 70: Remove A Flash Riser Board

    Return the Server to the Normal Rack Position. Reconnect the power cords to the server power supplies, and power on the server. Powering On Oracle Database Appliance. Verify that the System OK LED indicator is lit. Remove a Flash Riser Board Follow the instructions in this section if you need to replace a flash riser board.
  • Page 71 Chapter 4 Servicing Internal M.2 Flash SSDs (CRU) Power off the server. Powering Down the Server. Disconnect the power cords from the power supplies. Disconnect Cables From the Server. Extend the server into maintenance position. Extend the Server to the Maintenance Position.

  • Page 72: Install A Flash Riser Board

    Chapter 4 Servicing Internal M.2 Flash SSDs (CRU) Remove the M.2 flash SSD from its connector socket on the riser board socket [2]. Place the M.2 flash SSD on an antistatic mat. Install a Flash Riser Board The system motherboard provides two slots (labeled SSDR 0 and SSDR 1) for flash riser boards.

  • Page 73: Servicing Dimms (Cru)

    Return the Server to the Normal Rack Position. Reconnect the power cords to the server power supplies, and power on the server. Powering On Oracle Database Appliance. Verify that the System OK LED indicator is lit. Servicing DIMMs (CRU) Perform this task to service dual in-line memory modules (DIMMs).

  • Page 74: Dimm And Processor Physical Layout

    Chapter 4 Servicing DIMMs (CRU) Caution: These procedures require that you handle components that are sensitive to electrostatic discharge. This sensitivity can cause the components to fail. To avoid damage, ensure that you follow antistatic practices as described in Electrostatic Discharge Safety.

  • Page 75: Dimm Population Scenarios

    Chapter 4 Servicing DIMMs (CRU) Each processor, P0 and P1, has twelve DIMM slots (D0-D11), six on each processor side. Each DIMM slot supports a single memory channel, for total of twelve DDR5 memory channels per processor (0-11). Table 4-1 Memory Channels and DIMM Slots for P0 and P1 Memory Channel DIMM Slot...

  • Page 76: Populating Dimms For Optimal System Performance

    Chapter 4 Servicing DIMMs (CRU) – A maximum supported memory speed of 4800 MT/s. However, the maximum attainable memory speed could be limited by the maximum speed supported by a specific processor or DIMM. All memory installed in the system operates at the same speed, or frequency.

  • Page 77: Using The Server Fault Remind Button

    Chapter 4 Servicing DIMMs (CRU) ODA X10-S DIMM ODA X10-L DIMM ODA X10-HA DIMM Populations (Single Populations (Dual Populations (Dual Processor) Processor) Processor, Dual Server Node) • Four DIMM configuration • Eight DIMM configuration • Eight DIMM configuration (factory default). DIMM (factory default).

  • Page 78: Identify And Remove A Dimm

    Chapter 4 Servicing DIMMs (CRU) Identify and Remove a DIMM Prepare the server for service. Power off the server. Powering Down the Server. Disconnect the power cords from the power supplies. Disconnect Cables From the Server. Extend the server into the maintenance position. Extend the Server to the Maintenance Position.

  • Page 79: Install A Dimm

    Chapter 4 Servicing DIMMs (CRU) Replace each failed DIMM with either another DIMM of the same rank size (quad- rank or dual-rank) or leave the slot empty. For DIMM replacement instructions, see Install a DIMM. Install a DIMM Unpack the replacement DIMM and place it on an antistatic mat. Ensure that the replacement DIMM matches the size, type, and rank of the DIMM it is replacing.

  • Page 80: Servicing Pcie Cards (Cru)

    Appliance. Verify that the System OK LED indicator is lit. (Optional) Use Oracle ILOM to clear server DIMM faults. DIMM faults are automatically cleared after a new DIMM has been installed. If you need to manually clear DIMM faults, refer to Oracle ILOM Documentation.

  • Page 81: Pcie Slot Locations

    All PCIe card slots are 75W capable slots. All of the PCIe slots comply with the PCI Express 5.0 specification and can accommodate 75 Watt PCIe cards. • For the Oracle Database Appliance X10-S, a single processor system, PCIe card slots 1 through 4 are nonfunctional. •...
  • Page 82 Chapter 4 Servicing PCIe Cards (CRU) Oracle Database Appliance X10-L supports up to four Oracle Flash Accelerator 680 PCIe Cards. • If possible, order any optional PCIe cards when you initially buy the system and have the cards factory installed.

  • Page 83: Remove A Half Height Pcie Card

    PCIe slot 2. A second Oracle Flash Accelerator card must be installed in PCIe slot 3. A third Oracle Flash Accelerator card must be installed in PCIe slot 9. A fourth Oracle Flash Accelerator card must be installed in PCIe slot 1.
  • Page 84 Chapter 4 Servicing PCIe Cards (CRU) Disconnect the power cords from the power supplies. Disconnect Cables From the Server. Extend the server to the maintenance position. Extend the Server to the Maintenance Position. Attach an antistatic wrist strap. Take Antistatic Measures.

  • Page 85: Install A Half Height Pcie Card

    Chapter 4 Servicing PCIe Cards (CRU) Place the PCIe card on an antistatic mat. Caution: If you are not immediately inserting a replacement PCIe card into the empty slot, insert a PCIe filler panel in the slot to reduce the possibility of radiated electromagnetic interference (EMI).
  • Page 86 Use Oracle ILOM to clear any server PCIe card faults. If a PCIe card fault message in Oracle ILOM is not cleared under Open Problems, you must manually clear the fault using Oracle ILOM. refer to "Clear Faults for Undetected Replaced or Repaired Hardware Components"...

  • Page 87: Servicing The Battery (Cru)

    Chapter 4 Servicing the Battery (CRU) To determine whether additional steps are required to complete the installation of the PCIe card, refer to the server product notes for the type of PCIe card you installed. Servicing the Battery (CRU) This section describes how to service the system battery. The system battery is a replaceable component that requires you to power off the server before servicing.
  • Page 88 Chapter 4 Servicing the Battery (CRU) Remove the Server Top Cover. Locate the battery and RTC battery retainer on the server motherboard. Note: Coin battery retainer types that are mounted in the RTC battery motherboard location may be different. Remove the battery from the battery connector. There are serveral possible battery connector types used for the system as shown in the following illustration.
  • Page 89 Chapter 4 Servicing the Battery (CRU) Do one of the following detailed instructions for the type of RTC battery retainer on the server motherboard. • Remove the battery from the 796136-1 Top-Load Battery Connector (TE) as follows: Each connector consists of a housing with a positive contact and a negative contact.

  • Page 90: Install The Battery

    Chapter 4 Servicing the Battery (CRU) • Remove the battery from other Top-Load Battery Connectors as follows. To dislodge the battery from the retainer, place your finger under the side of the battery nearest the rear of the server. Gently lift the battery up and out of the connector. Install the Battery Unpack the replacement RTC battery.
  • Page 91 Chapter 4 Servicing the Battery (CRU) Note: CAUTION! The connector must be supported, otherwise damage to the soldered contacts could occur. Gently push the battery onto the floor of the connector housing until the battery is fully seated [2]. There should be an audible “snap.” •...
  • Page 92 Note: If the service processor is configured to synchronize with a network time server using the Network Time Protocol (NTP), the Oracle ILOM SP clock is reset as soon as the server is powered on and connected to the network.

  • Page 93: Servicing Frus

    Servicing FRUs Perform tasks for servicing field-replaceable units (FRUs) for the Oracle Database Appliance that require you to power off the system and/or server node. When servicing FRU components, the server node and/or system must be powered down and the AC power cords disconnected.

  • Page 94: Processor Overview

    Chapter 5 Servicing Processors (FRU) Caution: These procedures require that you handle components that are sensitive to electrostatic discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow electrostatic discharge safety measures and antistatic practices. See Electrostatic Discharge Safety.

  • Page 95: Identify And Remove A Processor

    Chapter 5 Servicing Processors (FRU) Callout Description Heatsink Attachment Studs (6x) Identify and Remove a Processor • Use ESD gloves (not latex or vinyl), if possible, when handling the processor. • Obtain a Torx T20 screwdriver for processor and heatsink removal. •...
  • Page 96 Chapter 5 Servicing Processors (FRU) • On a two processor system, if you remove a processor for replacement do not attempt to operate the system with a single processor as the server might overheat due to improper airflow. A two processor system requires both processors and their heatsinks installed to operate properly.
  • Page 97 Chapter 5 Servicing Processors (FRU) When you press the Fault Remind button, the processor fault LED for the failed processor illuminates. • If the processor fault LED is off, the processor is operating properly. • If the processor fault LED is illuminated (amber), the processor failed and you must replace it.
  • Page 98 Chapter 5 Servicing Processors (FRU) Lift the heatsink from the socket. Caution: There is a thin layer of thermal grease between the heatsink and the processor. Do not allow the thermal grease to contaminate the workspace or other components. Note: Always grip the heatsink along the axis of the fins to prevent damage.
  • Page 99 Chapter 5 Servicing Processors (FRU) Wipe the heatsink with a dry wipe to remove most of the thermal grease. Then clean off the thermal interface material (TIM) using the supplied alcohol wipes until there is no grease remaining. Caution: Failure to clean thermal grease from the heatsink could result in the accidental contamination of the processor socket or other components.
  • Page 100 Chapter 5 Servicing Processors (FRU) Unscrew the socket Force Frame. Using a Torx T20 screwdriver, loosen the captive Force Frame Retention Screw that secures the Force Frame to the socket. Lift the Force Frame to the open position. Apply counter-pressure to the Force Frame when opening.
  • Page 101 Chapter 5 Servicing Processors (FRU) Open the Rail Frame. Squeeze the blue tabs to release the Rail Frame. Lift the Rail Frame and slide out the carrier frame package. Lift the Rail Frame by holding its lift tabs and rotating the Rail Frame to its near vertical position.
  • Page 102 Chapter 5 Servicing Processors (FRU) Note: The Rail Frame is spring-loaded. Hold on to the Rail Frame as it releases from the socket frame, when rotating it to the vertical position. Slide the carrier frame package holding the processor out. Place the carrier frame package in an appropriate tray.
  • Page 103 Chapter 5 Servicing Processors (FRU) Wipe the Force Frame (retention frame) with a dry wipe followed by a wipe with a small amount of isopropyl alcohol. Caution: If thermal grease falls into the socket, there is no way to remove it without damaging the socket.

  • Page 104: Install A Processor

    Chapter 5 Servicing Processors (FRU) Install a Processor • Use ESD gloves (not latex or vinyl), if possible, when handling the processor. • Obtain a torque driver set to 12 in-lb (inch-pound or 1.35 Nm/13.5 kg-cm) force with a T20 Torx bit for processor and heatsink installation. •...
  • Page 105 Chapter 5 Servicing Processors (FRU) Note the orientation and correct handling of the processor package. Callout Description Top of processor carrier (insertion tabs are circled) Bottom of processor carrier (contacts the socket) Use of the processor carrier handle Holding the processor carrier by its handle, slide it into the socket Rail Frame. 5-13...
  • Page 106 Chapter 5 Servicing Processors (FRU) Ensure that the two insertion tabs at the bottom of the processor carrier are inserted into the tab slots in the Rail Frame. Grasping the Rail Frame edge [1], rotate the Rail Frame down to the closed position [2].
  • Page 107 Chapter 5 Servicing Processors (FRU) Rotate the Force Frame down to its closed position on the socket stiffener frame. Using a torque driver set to 12 in-lb (inch-pound) or 1.35 Nm/13.5 kg-cm force with a Torx T20 bit, fully tighten the captive screw that secures the Force Frame to the socket stiffener frame.
  • Page 108 Chapter 5 Servicing Processors (FRU) Apply the thermal interface material (TIM). Using the supplied syringe, evenly apply all of the TIM in an "S" pattern centered on the top of the processor. Keep the "S" pattern inside a half inch of the processor edge so the TIM doesn't overflow and contaminate other parts of the processor housing.
  • Page 109 Chapter 5 Servicing Processors (FRU) The heatsink is keyed to go on only one way. The captive screws that attach to the pin 1 end of the socket stiffener frame are closer together than the captive screws that attach at the opposite end of the stiffener frame. Screws 1 and 2 are slightly longer than screws 3, 4, 5, and 6.
  • Page 110 Verify that the power supply AC OK LED is lit. Use Oracle ILOM to clear server processor faults. To show server faults: log in to the server as root using the Oracle ILOM CLI, and type the following command to list all known faults on the server: ->...

  • Page 111: Servicing The Fan Tray (Fru)

    Are you sure you want to clear /SYS/MB/P0 (y/n)? Set ‘clear_fault_action’ to ‘true’ Alternatively, to clear all known faults in the server, log in to the Oracle ILOM service processor from the Oracle ILOM Fault Management Shell and issue the fmadm repair command.
  • Page 112 Chapter 5 Servicing the Fan Tray (FRU) Remove the Air Baffle. Using a Torx T25 screwdriver, loosen the five spring-mounted screws that secure the fan tray to the server chassis. When removing the fan tray, slightly tilt the fan tray to the left to decompress the cables, before removal.

  • Page 113: Install The Fan Tray

    Chapter 5 Servicing the Fan Tray (FRU) Continue with the next step in the service procedure. Install the Fan Tray Perform this procedure only when servicing disk backplane and motherboard assembly replaceable components. Lower the fan tray into the server. Ensure all motherboard cables are clear of the fan tray and fan tray gasket.

  • Page 114: Servicing The Disk Backplane (Fru)

    Chapter 5 Servicing the Disk Backplane (FRU) Ensure all motherboard cables are clear of the fan tray and fan tray gasket. Using a Torx T25 screwdriver, tighten the five spring-mounted screws that secure the fan tray to the server chassis. Install the fan modules into the fan tray.

  • Page 115: Remove The 4-Drive Backplane

    Chapter 5 Servicing the Disk Backplane (FRU) Caution: Ensure that all power is removed from the server before removing or installing the disk backplane. You must disconnect the power cables before performing this procedure. Caution: These procedures require that you handle components that are sensitive to electrostatic discharge.
  • Page 116 Disconnect the Retimer cable from the Oracle Retimer card installed in PCIe slot The Oracle Retimer card has a "Y" cable with two connections on the Retimer card. The other end connects to the disk backplane. If you need to remove the...
  • Page 117 Chapter 5 Servicing the Disk Backplane (FRU) Using a Torx T15 screwdriver, loosen the two spring-mounted screws that secure the storage drive cage in to the chassis [2]. Ensure that the disk backplane cables are free from snagging motherboard components and gently pull the storage drive cage with cables attached through the front panel of the chassis [3].

  • Page 118: Install The 4-Drive Backplane

    Chapter 5 Servicing the Disk Backplane (FRU) Using a Torx T15 screwdriver, loosen the two spring-mounted screws that secure the disk backplane to the storage drive cage [5]. Gently remove the disk backplane from the storage drive cage [6]. Place the disk backplane on an antistatic mat. Install the 4-Drive Backplane To install the 4-Drive disk backplane and storage drive cage: Unpack the replacement 4-Drive disk backplane and place it on an antistatic mat.
  • Page 119 Chapter 5 Servicing the Disk Backplane (FRU) Reconnect the disk backplane cables to the disk backplane [3]. As shown below, the disk backplane has four connectors to which cables are attached: the Aux Signal [A], Power [B], Temperature Sensor [C] and Retimer [D]. Attach cables to the appropriate connector.
  • Page 120 Chapter 5 Servicing the Disk Backplane (FRU) Align the storage drive cage with the opening in the front panel of the server. Pull the attached cables through the opening while gently pushing the storage drive cage in to the chassis until it is fully seated in the chassis [4]. Using a Torx T15 screwdriver, tighten the two spring-mounted screws to secure the storage drive cage to the chassis [5].
  • Page 121 Return the server to the normal rack position. Return the Server to the Normal Rack Position. Reconnect the power cords to the power supplies, and power on the server. Powering On Oracle Database Appliance. Verify that the power supply AC OK LED is lit. 5-29...

  • Page 122: Remove A Disk Backplane Cable

    Note: IMPORTANT: When the disk backplane is replaced, the key identity properties (KIP) of the backplane is programmed by Oracle ILOM to contain the same KIP as the other quorum member components. If you removed other quorum member components, you might need to manually program the product serial number (PSN) into the new backplane.
  • Page 123 Chapter 5 Servicing the Disk Backplane (FRU) Remove the storage drive cage from the chassis and disconnect cables. Disconnect the disk backplane Power cable and the Aux Signal cable from the motherboard [1]. Also remove the Aux Signal and Retimer cables from the cable trough on the side of the chassis wall (on the left side when facing the front of the system).

  • Page 124: Install A Disk Backplane Cable

    Chapter 5 Servicing the Disk Backplane (FRU) Install a Disk Backplane Cable Unpack the replacement disk backplane cable and place it on an antistatic mat. Connect the replacement cable the disk backplane and reinstall the storage drive cage in to the chassis. Connect the replacement cable to the disk backplane [1].

  • Page 125: Servicing The Front Led Indicator Module (Fru)

    Return the Server to the Normal Rack Position. Reconnect the power cords to the power supplies, and power on the server. Powering On Oracle Database Appliance. Verify that the power supply AC OK LED is lit. Servicing the Front LED Indicator Module (FRU) Perform tasks in this section to service the front LED indicator module.

  • Page 126: Remove The Front Led Indicator Module

    Chapter 5 Servicing the Front LED Indicator Module (FRU) Caution: These procedures require that you handle components that are sensitive to electrostatic discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow electrostatic discharge safety measures and antistatic practices.
  • Page 127 Chapter 5 Servicing the Front LED Indicator Module (FRU) Remove the three No. 2 Phillips screws that secure the FIM cable cover to the chassis [1]. Then lift up and remove the FIM cable cover from the FIM cable cover slot. Set aside the FIM cable cover.

  • Page 128: Install The Front Led Indicator Module

    Chapter 5 Servicing the Front LED Indicator Module (FRU) Place the LED indicator module on an antistatic mat. Install the Front LED Indicator Module Unpack the replacement front LED indicator module and place it on an antistatic mat. Install the front LED indicator module. Push the LED indicator module and cable through the LED housing on the server front panel.

  • Page 129: Servicing The Pcie Slot Flyover Cable (Fru)

    Remove the PCIe Flyover Cable The PCIe Flyover cable is required to provide x16 functionality to PCIe slot 6. The Oracle Database Appliance X10-S and X10-L include a PCIe retimer card in slot 6 that is used for front-mounted NVMe SSD storage.

  • Page 130: Install The Pcie Flyover Cable

    Chapter 5 Servicing the PCIe Slot Flyover Cable (FRU) Power off the server. Powering Down the Server. Disconnect the power cords from the power supplies. Disconnect Cables From the Server. Extend the server into the maintenance position. Extend the Server to the Maintenance Position.

  • Page 131: Servicing The Motherboard Assembly (Fru)

    Return the Server to the Normal Rack Position. Reconnect the power cords to the server power supplies, and power on the server. Powering On Oracle Database Appliance. Verify that the power supply AC OK LED is lit. Servicing the Motherboard Assembly (FRU) This section describes how to service the motherboard assembly.

  • Page 132: Remove The Motherboard Assembly

    Obtain a small flat blade screwdriver for light pipe removal from the old motherboard. Caution: Use the Oracle ILOM backup utility prior to removing the motherboard. This utility backs up the Oracle ILOM configuration of the service processor. Refer Oracle ILOM Documentation.
  • Page 133 (KIP) data might be lost. When a server requires service, the KIP is used by Oracle to verify warranty information. For more information on KIP, see...
  • Page 134 Chapter 5 Servicing the Motherboard Assembly (FRU) Using a Torx T25 screwdriver, fully loosen the two captive screws that secure the motherboard mid-wall to the chassis. If you are not able to remove the motherboard, loosen the third screw in the midwall motherboard handle.
  • Page 135 Chapter 5 Servicing the Motherboard Assembly (FRU) Place the motherboard assembly on an antistatic mat. Unpack and place the new motherboard assembly on an antistatic mat by the old motherboard. Remove the External Cap(s) from the new replacement motherboard: The external cap is used to protect the socket pins if the processor is not installed. It must be removed before a processor can be installed.
  • Page 136 Chapter 5 Servicing the Motherboard Assembly (FRU) Lift the force frame to the open position. On the socket, open the Rail Frame. Squeeze the blue tabs to release the rail frame. 5-44...
  • Page 137 Chapter 5 Servicing the Motherboard Assembly (FRU) Lift the processor rail frame by holding its lift tabs and rotating the rail frame to its near vertical position. Note: The rail frame is spring-loaded. Hold on to the rail frame as it releases from the socket frame, when rotating it to the vertical position.
  • Page 138 Chapter 5 Servicing the Motherboard Assembly (FRU) Retain the external cap. Do not attempt to reinstall it. The cap will need to be placed on the processor socket of the old motherboard. This will prevent damage during shipping back to the Service Center for motherboard failure analysis.
  • Page 139 Chapter 5 Servicing the Motherboard Assembly (FRU) Insert a flat tool such as a screwdriver or penknife blade between the light pipe housing and the light pipe. Caution: Equipment damage. The light pipe is fragile. Handle it carefully. Twist the tool back and forth to release the light pipe from the housing. Pull the light pipe away from the housing.
  • Page 140 Chapter 5 Servicing the Motherboard Assembly (FRU) Holding the External Cap by its handle, slide it into the processor rail frame on the old motherboard. Ensure that the two insertion tabs at the bottom of the External Cap are inserted into the slots in the rail frame. Grasping the rail frame edge [1], rotate the rail frame to the closed position [2].

  • Page 141: Install The Motherboard Assembly

    Repeat steps 15a through 15d if your system had a second processor. Place the old motherboard in the box that the new motherboard came in and return it to the Oracle Service Center for failure analysis. Install the Motherboard Assembly •...
  • Page 142 Chapter 5 Servicing the Motherboard Assembly (FRU) Attach an antistatic wrist strap to your wrist, and then to a metal area on the chassis. Take Antistatic Measures. Carefully lift and place the motherboard assembly into the chassis. While holding the motherboard mid-wall handle with one hand and the small plastic handle at the front corner with the other, lower the motherboard into the chassis.
  • Page 143 Chapter 5 Servicing the Motherboard Assembly (FRU) Reinstall PCIe cards. Install a Half Height PCIe Card. Reinstall the fan tray. Install the Fan Tray. Reinstall the fan modules. Install a Fan Module. Reinstall the air baffle. Install the Air Baffle. Reinstall the power supplies.

  • Page 144: Component Fault Management

    (KIP) data might be lost. When a server requires service, the KIP is used by Oracle to verify warranty information. For more information on KIP, see...

  • Page 145: Returning Oracle Database Appliance To Operation

    Returning Oracle Database Appliance to Operation Perform tasks to return the Oracle Database Appliance to operation after service. • Install the Air Baffle • Install the Server Top Cover • Remove Antistatic Measures • Reinstall the Server Into the Rack •...

  • Page 146: Install The Server Top Cover

    Return the Server to the Normal Rack Position. Reconnect the power cords and data cables to the server. Power on the server. Powering On Oracle Database Appliance. Verify that the power supply AC OK LED is lit. Install the Server Top Cover Place the top cover on the chassis [1].

  • Page 147: Reinstall The Server Into The Rack

    Chapter 6 Reinstall the Server Into the Rack Reinstall the Server Into the Rack Use this procedure to install the server chassis with mounting brackets into the slide-rail assemblies that are mounted to the rack. Caution: Personal Injury or Equipment Damage: This procedure requires a minimum of two people because of the weight of the server.

  • Page 148: Return The Server To The Normal Rack Position

    Chapter 6 Return the Server to the Normal Rack Position Call Out Description Inserting mounting bracket into slide-rail Slide-rail release button Slide-rail lock Simultaneously push and hold the green slide-rail release buttons on each mounting bracket while you push the server into the rack. Continue pushing the server into the rack until the slide-rail locks (on the front of the mounting brackets) engage the slide-rail assemblies with an audible click.

  • Page 149: Install The Cable Management Arm (Optional)

    Chapter 6 Install the Cable Management Arm (Optional) Verify that the cable management arm (CMA) retracts without binding. Note: To pull the green release tab, place your finger in the center of the tab, not on the end, and apply pressure as you pull the tab toward the front of the server.
  • Page 150 Chapter 6 Install the Cable Management Arm (Optional) Note: Before you install the CMA, ensure that the right-angle AC power cables are long enough to connect to the rackmounted servers when routed through the CMA. Unpack the CMA, which contains the following components. Call Out Description Connector A...
  • Page 151 Chapter 6 Install the Cable Management Arm (Optional) Ensure that you install the flat cable covers for your server on the CMA. Ensure that the six Velcro straps are threaded into the CMA. Note: Ensure that the two Velcro straps located on the front slide bar are threaded through the opening in the top of the slide bar, as shown in the illustration in Step 1.
  • Page 152 Chapter 6 Install the Cable Management Arm (Optional) Call Out Description Connector A tab Left slide-rail front slot To install CMA connector B into the right slide-rail: Insert CMA connector B into the front slot on the right slide-rail until it locks into place with an audible click [1 and 2].
  • Page 153 Chapter 6 Install the Cable Management Arm (Optional) Call Out Description Connector C locking spring Insert connector C into the right slide-rail until it locks into place with an audible click [2 and 3]. Gently tug on the right side of the CMA back slide bar to verify that connector C is properly seated.
  • Page 154 Chapter 6 Install the Cable Management Arm (Optional) To install CMA connector D into the left slide-rail: While holding the slide-rail latching bracket in place, insert connector D and its associated slide-rail latching bracket into the left slide-rail until connector D locks into place with an audible click [1 and 2].
  • Page 155 Chapter 6 Install the Cable Management Arm (Optional) Gently tug on the four CMA connection points to ensure that the CMA connectors are fully seated before you allow the CMA to hang by its own weight. To verify that the slide-rails and the CMA are operating properly before routing cables through the CMA: Ensure that the rack anti-tilt bar is extended to prevent the rack from tipping forward when the server is extended.
  • Page 156 Chapter 6 Install the Cable Management Arm (Optional) Continue pushing the server into the rack until the slide-rail locks (on the front of the server) engage the slide-rail assemblies. You hear a click when the server is in the normal rack position. Retract the rack anti-tilt mechanism back to its normal position.

  • Page 157: Powering On Oracle Database Appliance

    Chapter 6 Powering On Oracle Database Appliance Ensure that the secured cables do not extend above the top or below the bottom of the server to which they are attached. Otherwise, the cables might snag on other equipment installed in the rack when the server is extended from the rack or returned to the rack.
  • Page 158 • Press the On/Standby button on the front bezel. • Log in to the Oracle ILOM web interface, click Host Management → Power Control, and select Power On from the Select Action list. • Log in to the Oracle ILOM command-line interface (CLI), and type the following command at the Oracle ILOM prompt: ->...

  • Page 159: Server Node Diagnostic Tools And Resetting The Service Processor

    Manually Resetting a Server's Service Processor Server Node Diagnostic Tools See a listing of the various Oracle Database Appliance diagnostic tools and where to obtain more information about them. Oracle provides a wide selection of diagnostic tools for use with your server node. These...

  • Page 160: Manually Resetting A Server's Service Processor

    Refer to the appropriate Oracle x86 detect problems on all processor, Servers Diagnostics Guide based on memory, disk drives, and network your appliance's supported version ports. It is used on newer Oracle of Oracle ILOM. systems. Oracle x86 Servers Administration, Diagnostics, and Applications Library Manually Resetting a Server's Service Processor You need a non-conductive stylus no more than 1.5 mm in diameter.
  • Page 161 SP reset button. If the Oracle ILOM SP stops running and you cannot reset it using the Oracle ILOM web interface or the Oracle ILOM CLI, use the following procedure to reset the SP from the server back panel.

  • Page 162: Server Basic Input/Output System (Bios)

    The BIOS menus shown in this chapter are examples. The BIOS version numbers, menu information, and menu selections are subject to change over the life of the product. You should not change the factory settings unless prompted to do so by Oracle Service personnel. • Accessing the BIOS Setup Utility •...

  • Page 163: Bios Key Mappings

    Use a terminal (or terminal emulator connected to a computer) through the serial port on the back panel of the server. • Connect to the server using the Oracle ILOM Remote System Console Plus application. Reset or power on the server.

  • Page 164: Navigate Bios Setup Utility Menus

    BIOS Setup Utility. Note: After modifying any BIOS settings, the subsequent reboot might take longer than a typical reboot where you did not change any settings. The delay occurs because the changes to the BIOS settings are synchronized with Oracle ILOM.

  • Page 165: Using Uefi Bios

    BIOS Advanced Menu as part of the standard BIOS Setup Utility screens. For example, if the Oracle Storage 12 Gb SAS PCIe RAID HBA, Internal card is installed in the server, the configuration utility for the HBA appears as a menu selection.

  • Page 166: Index

    Index Numerics cables disconnecting, 2-12 4-Drive backplane CPUs installing, 5-26 clearing faults, 5-52 removing, 5-23 servicing, 4-Drive backplane cables CRUs installing, 5-26 removal that does not require system power removing, 5-23 off, servicing non-hotplug components, add-in cards configuration utilities in UEFI BIOS, DBP signal cable antistatic installing,...
  • Page 167 Index disk drives flash riser board adding NVMe storage to the server installing, Oracle Database Appliance X10-L, removing, adding optional drives to the storage shelf FRU key identity properties (KIP), Oracle Database Appliance X10-HA, FRUs 3-12 servicing non-hotplug FRU components,...
  • Page 168 Index LEDs (continued) LEDs (continued) Activity rear component failure (continued) Oracle Database Appliance X10-HA, Oracle Database Appliance X10-S/X10- Oracle Database Appliance X10-S/X10- server front Locate component failure Oracle Database Appliance X10-S/X10- Oracle Database Appliance X10-S/X10- server node rear Locate DC OK...
  • Page 169 Oracle Database Appliance X10-S/X10- replacing in server, replacing in storage shelf, 3-17 server, status indicators Oracle Database Appliance X10-HA, 1-7, ODA X10 series server, Oracle Database Appliance X10-S/X10- On/Standby L, 1-1, button, 2-9, 2-11, 6-13 power supply...
  • Page 170 Oracle ILOM CLI, Oracle Database Appliance X10-S/X10- gracefully, using Oracle ILOM web interface, exploded view, gracefully, using the On/Standby button, front panel indicators immediately, using Oracle ILOM CLI, 2-10...
  • Page 171 Index status indicators (continued) status indicators (continued) fans (continued) Service Required Oracle Database Appliance X10-S/X10- Oracle Database Appliance X10-HA, Oracle Database Appliance X10-S/X10- general status Oracle Database Appliance X10-HA, storage devices Oracle Database Appliance X10-S/X10- Oracle Database Appliance X10-HA, Oracle Database Appliance X10-S/X10-...

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